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At a Pharmacy Everyone gets sick at one time or another and needs to go to a drug store or a pharmacy to get some medicine.

If its a minor condition, you can get over-the-counter medication. If not, you may need to get a prescription from a doctor first. Maybe you just need some allergy medication for hay fever, or aspirin for a headache, or antacid for an upset stomach. In these cases you may have to talk to the pharmacist. Using the expressions below can be helpful. English Expressions Used at a Pharmacy Expression: What do you recommend for ( a cold)? Response: You could try these COLD BE GONE tablets. They work wonders. Expression: Do you have anything for a ( sore throat)? Response: Yes, these throat lozenges should work. Expression: What do you suggest for ( an upset stomach)? Response: You could try these antacid tablets. Expression: I need something for a ( headache)? Response: Why dont you try aspirin? What are over-the-counter medications? Over-the-counter medication is medication that does not require a doctors prescription in order to be purchased. In many countries prescription drugs require a doctors orders before they can be purchased at a pharmacy. These drugs are usually very potent, may be addictive if not used properly, and may have numerous adverse side effects. Over-the-counter drugs, however, do not need a doctors orders to be purchased. There are a multitude of over-the-counter drugs that are used for the treatment of a wide variety of ailments and illnesses, including the following: upset stomachs , headaches, muscle aches and pain, allergies, stuffy noses, persistent itching, minor burns and scalds, runny noses, disinfectants (for cleaning cuts and other minor wounds), ointments or liquids (to remove warts and corns). It is also helpful to know over-the-counter medication comes in variety of packages and forms. Look at the examples below. Antacid tablets XXXXXXXXXXXXXXXX Allergy pills Cough drop lozenges XXXXXXXXXXXX Cold capsules Bottle of cough syrup XXXXXXXXXXXX Tube of muscle relaxant ointment

Dialogue at a Pharmacy Pharmacist: Good morning, may I help you? Customer: Yes, I need this prescription filled. Pharmacist: OK, itll be ready in a few minutes. Customer: Ive also had a runny nose for a couple of days, can you recommend something? Pharmacist: This decongestant is very effective, but be careful using it. It causes drowsiness and you shouldnt drink any alcohol when taking this it. Customer: OK, Ill try it. I also need some band-aides and sun screen. Where are those? Pharmacist: The band-aides are on aisle 3, on the left and the sun screen is on aisle 2, on the top shelf. Customer: Thanks Pharmacist: Will that be all? Customer: That should do it. Pharmacist: That comes to $34.56 Customer: That expensive! Why so much? Pharmacist: The prescription medication is expensive. It cost $25.99. I may be able to get you a generic drug for about half that price, but I would have to consult your doctor first. Customer: No, thats OK. Dont bother. Pharmacist: Heres your change. Have a good day. Conversation Activities at a Pharmacy 1. Pair work- discussion When was the last time you when to a pharmacy? Tell your partner about it using some of the ideas for discussion below. Your partner should ask questions to get more information. when did you go what was the problem what medication did you get did you talk to the pharmacists did the medication help 2. Pair work- Role Play at a Pharmacy Working with a partner, role play the situations, using the information below The situation: At a pharmacy The roles: a pharmacy, a customer The customer should ask for a recommendation for the problems below. The pharmacist should ask the following: how long the symptoms have been present if the customer is allergic to any medicines why they have the symptoms (if known) the severity of the problem The problem Sore muscles Headache Diarrhea Constipation

Insomnia Upset stomach Stuffy/runny nose

Severe Itching Dandruff Fever

Match the definition on the left with the letter of the term on the right: a - antidepressant (n.) b - over-the-counter (adj.) c - side effect d - dose (n.) e - generic drug f - drowsy (adj.) g - fever h - active ingredient i - sedative j - therapeutic (adj.) 1. available without a prescription --> 2. the amount of medicine to be taken --> 3. having the ability to heal --> 4. an abnormally high body temperature --> 5. an undesired effect resulting from a medication --> 6. medicine that treats depression --> 7. the opposite of a "brand name" drug --> 8. medicine that calms you down --> 9. sleepy --> 10. the substance in a pharmaceutical drug that is biologically active --> a - antidepressant (n.) b - over-the-counter (adj.) c - side effect d - dose (n.) e - generic drug f - drowsy (adj.) g - fever h - active ingredient i - sedative j - therapeutic (adj.) 1. available without a prescription --> 2. the amount of medicine to be taken -->

3. having the ability to heal --> 4. an abnormally high body temperature --> 5. an undesired effect resulting from a medication --> 6. medicine that treats depression --> 7. the opposite of a "brand name" drug --> 8. medicine that calms you down --> 9. sleepy --> 10. the substance in a pharmaceutical drug that is biologically active -->

Hello, I

would like something for allergies. Ive got a headache and I cant breathe. * What are you allergic to sir? I dont know .. I am a bit allergic to cats, thats all. What would you advise me to take? * I will show you a good medicine that is Available without a prescription. Here you are. Is it antihistamine? * Thats right! Ill take it. How much is it? *Five pounds. If you dont get better, You should go to hospital and get Yourself examined by a doctor. Good bye sir, get well soon!
QUESTIONS: (Choose the best response for each one)

1. I have to __________________________ my prescription. ( = get a second/subsequent filling ) refill refuel reveal 2. I'm sorry, we're temporarily __________________________ that antibiotic. ( = we don't have any more) sold

out of away from 3. Nausea is a common __________________________ of these pills. side condition secondary affectation side effect 4. Make sure you take this __________________________ with plenty of water. medication medicament pills 5. Don't take these on __________________________. Take them with a meal. empty stomach a stomach that's empty an empty stomach 6. We always __________________________ ( = verify) with your doctor before filling your prescription. check out check check in 7. You might __________________________ ( = feel) some dizziness. experience expect expend 8. This is the best cold medicine __________________________. ( = that's available) on demand on the market on a scale of one to ten 9. It's benefits __________________________ its risks. ( = it has more benefits than risks) weight more than outweigh are heavier than 10. Let's see if we can find you a low-cost __________________________. ( = substitute)

alteration altercation alternative QUESTIONS: (Choose the best response for each one)

1. A company that produces drugs/medicine is called a __________________________ company. pharmacy pharmaceutical pharmacist 2. If you've had a __________________________ to these pills in the past I don't recommend you take them again. nausea bad feeling bad reaction 3. Are you __________________________ taking any other medication? right now currently/presently present/current 4. You can __________________________ your prescription online or by telephone. re-order rearrange react to 5. I just want to make sure there are no __________________________ with other medication you might be taking. interaction(s) prescription(s) refills 6. In the United States and Canada, there are many __________________________ pharmacies. You can pick up your prescription without even getting out of your car! driving drive-by drive-through

7. A negative reaction = An __________________________ reaction adverse awesome adept 8. __________________________ medicine is medicine that you can buy without a prescription. Over-the-counter On demand Overpriced 9. Are their any potential __________________________ ( = problems) from using the medications together? correlations complications collocations 10. Your prescription usually includes your doctor's __________________________ on how and when to take a medication. infractions complications instructions

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