EDWARD LEE MOYE, LNHA: LPN III

East Dundee, Illinois 60018 773-710-1116 edward.moye@sbcglobal.net EXECUTIVE-LEVEL LEADERSHIP Assisted / Supported Living Facilities Nursing & Clinical Care Dedicated nursing and administrative leader with over 23 years of experience overseeing operations of health care, medical, supportive and assisted living facilities. Proven success orchestrating dramatic turnarounds of struggling organizations through highly effective policy and program implementation, team building and recruitment, and administrative overhauls. Demonstrated expertise in establishing and administering programs that secure record improvements to patient care. Community outreach specialist with history of success in establishing strong internal and external relationships that improve customer and resident services.

Nursing Management Operations Administration: Health Care, Medical & Assisted Living Facilities Medical Program Administration & Implementation Budget Oversight Fiscal Operations Management Cost Control Contract Negotiations Strategic Planning Personnel Administration Physical Plant Management HFS & IDPH Regulations Policy & Procedure Development Community Relations Patient & Family Relations Customer Service Recruitment, Hiring & Retention Team Building & Leadership Nursing Staff Training & Supervision Employee Mentorship

PROFESSIONAL EXPERIENCE EMERITUS AT HOFFMAN ESTATES, Hoffman Estates, Illinois 2013120 bed Assisted Living Retirement Community providing personal care to older adults through Private Pay. Resident Care Director 3/2013-10/11/2013 Responsible for the efficient management and operation of the Wellness Center and Quality Services Department. Assured quality resident care in accordance with facility policies and procedures as personal care staff manager. Oversaw personal care staff of 18 nurses and 22 resident assistants; Responsible for hiring, training, supervising and assigning significant overall duties and tasks in the directing the work of all Wellness Department employees with full accountability for the performance of subordinates. Evaluated all new and prospective residents for level of care placement and was responsible for directing and coordinating overall resident care plan from move-in to discharge. Focused on maintaining high occupancy and meeting community financial goals. Worked closely with Community Relations Director to improve census by 20% in 90 days. Oversaw coordination of resident care with third party providers. Supervised the medication administration and/or assistance with self-administration of medication programs as required by state law. Supervised the storage, distribution and discontinuation of residents medication. Maintained facility-wide compliance and directed Tuberculosis screening program.

THE SELFHELP HOME CCRC, Chicago, Illinois 2010-2013 125 bed Continuing Care Retirement Community providing personal care to upper income older adults through Medicare and Private Pay.

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Assisted Living Coordinator/Director 8/2010-3/2013 Oversaw the day to day operations of the Assisted Living Program and ensured compliance with the Rules and Regulations of IDPH. Coordinated delivery of health evaluation, monitoring and personal care programs for 60 bed Assisted Living facility. Assured quality resident care in accordance with facility policies and procedures as personal care manager. Oversaw all Assisted Living personal care staff; observed practice and reviewed resident outcome evaluations. Delivered teaching, training, coaching and corrective action as needed. Evaluated all new and prospective residents for level of care placement; developed comprehensive personalized service plans designed to promote independence and personal dignity of each resident. Established resident medication monitoring and set-up program. Led daily A.L. team meetings; provided guidance regarding current occurrences within facility and prioritized team tasks. Stepped in to provide leadership for newly started Assisted Living facility. Built team cohesion and assured regulatory compliance. Planned, developed and implemented the policies of The Assisted Living Program. Developed and delivered ongoing in-service CNA and personal aide training program as well as specific training for all employee levels as required by administrative leadership. Established, coordinated and implemented programs to administer TB, Flu and Pneumonia vaccinations to both staff and residents. Maintained facility-wide compliance and directed Tuberculosis screening program. Instrumental in assuring deficiency-free annual IDPH state surveys for 2011 and 2012

CHURCHVIEW SUPPORTIVE LIVING FACILITY, Chicago, Illinois 2007-2010 86-bed supportive living facility providing personal care to low-income older and disabled adults under Medicaid Director of Nursing 3/2010-6/2010 Coordinated delivery of health assessment, monitoring and personal care programs facility-wide. Assured quality resident care in accordance with facility policies and procedures as personal care staff manager. Oversaw all personal care staff; observed practice and reviewed resident outcome evaluations. Delivered teaching, training and corrective action as needed. Assessed all prospective residents. Conducted off-site home and hospital visits; developed comprehensive personalized service plans designed to promote independence and personal dignity of each patient. Liaised with Case Coordination Units (CCU). Orchestrated resident medication monitoring and set-up program. Led daily nursing team and staff meetings; provided guidance regarding current occurrences within facility and prioritized team tasks. Stepped in to provide much-needed leadership to struggling facility. Built team cohesion and assured regulatory compliance. Developed and delivered ongoing in-service personal care assistant training program as well as specific training for all employee levels as required by administrative leadership. Established direction for health assessment, monitoring and personal care programs and services through creation, oversight and regular updates to facility-wide operating policies. Played key role in assuring deficiency-free annual state survey. Facility Administrator 10/2008-3/2010 Orchestrated personnel administration, staff compliance, and fiscal operations including budget planning, accounting and payroll. Managed and mentored department supervisors. Approved invoices and oversaw Accounts Payable. Administered, negotiated and controlled contract, equipment and supply budgets. Ensured hiring of quality team members through development and introduction of programs governing recruitment and retention Alleviated stress and assured confidence of department heads through weekly mentoring sessions, new staff additions, provision of needed resources, and team-building initiatives. Secured facility savings of over $3,000 per year through renegotiation of snow removal, recycling and refuse disposal contracts. Improved patient health care through establishment of practice of 3 board-certified physicians providing complete medical services and personal visits to each resident 3 times per week.

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Controlled budget through establishment of department leadership accountability for budgetary control maintenance; carefully monitored each department to assure compliance. Ensured under-budget reporting each month within 12 months. Played key role in assuring deficiency-free annual state surveys. Introduced Quality Assurance program and staff compliance monitoring procedures ensuring compliance with resident care policies and procedures. Director of Nursing 10/2007-10/2008 (promoted to Facility Administrator) Coordinated delivery of health assessment, monitoring and personal care programs facility-wide. Assured quality resident care in accordance with facility policies and procedures as personal care staff manager. Oversaw all personal care staff; observed practice and reviewed resident outcome evaluations. Delivered teaching, training and corrective action as needed. Assessed all prospective residents. Conducted off-site home and hospital visits; developed comprehensive personalized service plans designed to promote independence and personal dignity of each patient. Liaised with Case Coordination Units (CCU). Orchestrated resident medication monitoring and set-up program. Led daily nursing team and staff meetings; provided guidance regarding current occurrences within facility and prioritized team tasks. Stepped in to provide much-needed leadership to struggling facility. Built team cohesion and assured regulatory compliance, orchestrating dramatic turnaround within 12 months. Developed and delivered ongoing in-service personal care assistant training program as well as specific training for all employee levels as required by administrative leadership. Established direction for health assessment, monitoring and personal care programs and services through creation, oversight and regular updates to facility-wide operating policies. Overhauled organizational structure; introduced strong performance standards affecting all staff members and increasing quality of care. Played key role in assuring deficiency-free annual state survey. Reduced resident fall incidents by 25% through improvement of monitoring procedures and timely referral of at-risk patients to Physical Therapy staff. Led nursing department in improving patient interactions; assured patient satisfaction rating of 97.1% in Annual Resident Customer Satisfaction Survey within first 12 months.

INTERNATIONAL VILLAGE NURSING & REHABILITATION CENTER, Chicago, Illinois 218-bed skilled nursing facility delivering rehabilitative and nursing home care to short- and long-term residents. PM Nursing Supervisor 2006-2007 Provided expert planning, leadership and guidance to 20-person nursing team on evening shifts. Orchestrated all nursing program functions and ensured nursing team compliance with practice standards; resolved employee and family complaint issues; and allocated personnel resources. Interpreted and administered policies; consulted with medical teams, department and administrative leadership regarding nursing service matters. Provided skilled hands-on nursing care to residents as needed, including admissions and discharges, venipuncture, intravenous and respiratory therapy, wound care, ventilator operation, PEG tube feedings, PEG tube reinsertions and Foley Catheter insertions. Hired to improve reputation of struggling facility on 6-month state survey cycle and listed as one of most challenged facilities throughout Illinois. Re-introduced facility to community through exhaustive outreach efforts and meetings with resident families, social workers and community leaders. Utilized resident family feedback to re-engineer customer service practices and improve facility reputation within community. Assembled highly dedicated nursing team devoted to providing highest quality care and customer service possible. Played key role in assuring 90% census facility-wide. Chosen as Employee of the Year.

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HCR MANOR HEALTH CARE SERVICES, Plantation, Florida 130-bed skilled nursing facility delivering rehabilitation and nursing services including physical, respiratory and occupational therapy, wound and dementia care to short- and long-term residents. Evening Supervisor 2005-2006 Oversaw operations of 38 employees during 3-11 shift; resolved escalated employee and family issues and assigned nursing staff to each floor. Administered nursing program; interpreted and enforced policies; and consulted with medical, departmental and administrative leadership regarding nursing department issues and operations. Provided nursing expertise in admissions and discharges, patient and family training, venipuncture, injections, intravenous and respiratory therapy, wound care, PEG tube feedings, PEG tube reinsertions and Foley Catheter insertions. Secured record of 0 Workers Comp Claims and no lost time due to injuries. Improved morale and achieved a marked reduction in overtime relative to nurse call offs through introduction and implementation of performance based incentive programs. Maintained employee retention through coaching, mentorship and task retraining

ADDITIONAL PROFESSIONAL EXPERIENCE PINNACLE HEALTHCARE OF LAGRANGE PARK, LaGrange, Illinois PM Nursing Supervisor 2004-2005 Managed and directed 16 nursing and health care personnel while providing primary leadership to multiple units across multiple floors during PM shift. Provided skilled patient care, monitoring patient diets, physical activities and treatment plans. Increased chart and contact information accuracy from over 75% incorrect to over 99% correct through extensive chart audits, development of new worksheets and hands-on assistance. Improved patient care through consensus-building and encouraging idea contribution from staff members. Introduced bulletin board showcasing and giving credit for most effective ideas.

MANOR HEALTH CARE SERVICES, Plantation, Florida 130-bed skilled nursing facility delivering rehabilitation and nursing services including physical, respiratory and occupational therapy, wound and dementia care to short- and long-term residents Clinical Care Supervisor, Plantation, Florida 2003-2004 Supervised and assigned duties of 18 nursing staff members during evening shift while administering nursing program. Interpreted policies; liaised with medical, departmental and administrative leaders, and provided hands-on nursing care to residents. Re-energized Nursing Assistant personnel and built strong team ethic through highly effective motivation and open communication. Worked directly with Rehabilitation/Restorative nurse to implement facility wide tracking, monitoring, and strengthening program to reduce resident falls. Introduced employees to the Agreements and Accountabilities concept of work performance. BROWARD NURSING & REHABILITATION CENTER, Ft. Lauderdale, Florida Charge Nurse/Subacute Floor, 2002-2003 Delivered compassionate and expert nursing care to residents; administered intravenous medications and inhalation therapies as prescribed and monitored outcomes. Recorded and reported symptoms and condition changes. Supervised 10 nursing and health care personnel during 3-11 shift.

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PALMETTO HEALTH CARE CENTER, Hialeah, Florida Charge Nurse, Hialeah, Florida 2001-2002 Oversaw and trained 15 nursing and health care personnel. Administered medication and inhalation therapies and monitored results. Reported symptoms and patient condition changes. Developed working knowledge of medical Spanish to improve resident communication.

CARE PARTNERS, Ft. Lauderdale, Florida Home Health Nurse: HIV/Oncology Specialty, 1997-2000 Conducted daily visits to home-bound patients. Monitored patient condition and administered prescribed medications and therapies; Delivered intravenous hydration and medications per physician order. Consistent documentation and reporting of patient symptoms, changes, and responses to therapies to physician. Developed advanced AIDS treatment skills to respond to patient population needs. ST. JOHNS HOME HEALTH/GENESIS HEALTHCARE, Miami Lakes, Florida Staff Nurse: Home Health HIV-Oncology Specialty, Miami Lakes, Florida 1990-1997 Monitored, documented and reported all aspects of patient care including diet and physical activity, symptoms and changes in condition. Collected samples and performed laboratory tests. Administered intravenous medication as prescribed. Performed emergency procedures to counteract adverse reactions.

EDUCATION Licensed Practical Nurse Miami Lakes Technical Education Center, Miami Lakes, Florida Associates Degree in Arts Miami-Dade Community College, Miami, Florida Long Term Care Administration Certification College of DuPage, Glen Ellyn, Illinois LICENSURE Illinois Board of Professional Regulation LNHA-044-010990 Illinois Board of Nursing PN-043-089509 Florida Board of Nursing PN-1001731 PROFESSIONAL DEVELOPMENT Regents College: RN / BSN Transition Program (incomplete due to relocation) College of DuPage: Long Term Care Administration Certificate Program (Completed 11/2012 with 3.7 GPA. Received Academic Honors)

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