Victoria Hedrick

706 North Sandusky Street, Mount Vernon, Ohio 43050 (740)-485-8048 hedrick-1001@cotc.edu

Overview
Objective:
A highly oriented and organized business professional with a solid academic background, motivated at incorporating creative leadership skills to achieve business objectives.

Personal Characteristics:
Dedicated, reliable, and is a leader who can be a team player.

Experience Tracys Total Image

Hair Stylist
Provide accurate product and merchandise information to customers. Give advice to customers on special events and product promotions. Suggest appropriate salon services to customers. Schedule hair styling appointments and work a flexible schedule to accommodate the needs of the salon and its customers. Mount Vernon, Ohio September 2010-Present

Experience
o o o o o Identify key growth opportunities Create marketing campaigns Coordinate pre-show and post-show activities at trade shows Present current promotions to the public and at trade shows Manage the day-to-day tactical and long-term strategic activities within the business Continually increasing customer base while providing excellent customer service.

Accomplishments
o

Knowledge o Keen understanding of technical skills, through continued education. Skills o Selling services and products o Principals of business management o Principals of marketing
Mount Vernon, Ohio November 1999-March 2009

Famous Hair
Assistant Manager

Responsible for the day-to-day management of the salon; included tracking customers in a point of sale system. Handled employee questions and help them resolve work related issues. Schedule staff according to business flow and resolved scheduling issues.

Experience o Recruited and interviewed applicants and hired new staff o Conducted new employee orientation o Created work schedules according to customer need and clearly communicated schedules and changes to the staff o Executed all daily opening and closing procedures o Organize salon paperwork and office files o Tracked salon retail sales o Managed a team of 15 professionals o Served as mentor to junior team members Accomplishments o Recipient of the Top Gun Employee Award in 2000, and 2002 o Held top colorist position and color advisor for salon location for five years Knowledge o Advanced education in coloring o Management training o Customer service training Skills o Selling services and products o Training and development

Education
Business Management
Central Ohio technical College 3.8 GPA 2013 Mount Vernon, Ohio

Volunteer
American Cancer Society, Look Good Feel Good Program

References & Portfolio Available upon Request