Sie sind auf Seite 1von 2

Formal and Informal Communication

Informal communication is casual and spontaneous. Informal communication takes place apart from that which is formally learned through discipline or at school through education, or in business through related experiences and formal training. It comes from the social communication of home family culture, casual conversations and grapevines, rumours, interpersonal activities outside of the formal or public arenas. We do not behave the same way at work as we do at home or at play. I always say that people are at their best at work. We really don't know someone until we've been with them outside work for a few days - or even for a few hours with some people. Informal communication may not be as reliable as formal communication. Informal communication may be vulnerable to being deceptive and imprecise in its casualness - consciously or unconsciously. In an informal setting, the quality of communication may be affected by the more relaxed or careless attitude or behaviour. Informal communication is what takes place without the formal addition of conventions and ceremonies. In order to understand the difference between formal and informal communication, we need to look at both and compare some of the variants between the two. o let's now take a look at formal communication. Formal communication is more thought-out and prepared from learned experiences or organi!ed training that present rules and conventions authorised by business and formal etiquette. With formal communication, more accountability is expected. In an organi!ational setting, such as business, corporations or associations and the like, communication is connected with official status-quo or protocols of the formal channels of structure and company culture which the line of manager"subordinate reporting system is expectedly accepted. In business, the different forms of formal communication including departmental functionality, activities taking place within meeting and conference settings, verbal and written communication, via telephone, memos, letters and bulletins, etc., all add to the formality. In a formal setting, people take the time to recogni!e the consequences of transmitting any wrong or incomplete information. #owever, both formal and informal communication is found in an organi!ation, depending on the level of business experience and training one possesses in his or her personal life. $source% http%""communicationverbalnonverbal.blogspot.nl"&'(("')"formal-vsinformal-communication-how.html*