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Suggestion to P.M.

of India

Suggestion: Suggestion to bring social responsibility for
Senior citizen by promoting senior citizen bill. Save the
seniors.

As we know about India is country of culture ,supporting family culture and joint family culture ,respective senior citizen
But due to recent western trend these value missing to re-establish the link I would like to suggest some suggestion

1. If government and Income Tax department will start giving tax benefit to pay monthly minimum 3000/- to
mother, father ,uncle or any senior blood relation of father or any senior citizen above 60 years + this will bring
lots of family culture and help senior citizen to pay for their medical ,food related need. Maximum Tax free
amount should be 2 lakhs per years
2. Special reservation for senior citizen in railway means at least lower birth confirmation if person is senior
citizen.
3. Surety of reservation if senior citizen travelling in railway.
4. Current system in railway ticket reservation is not perfect intelligent. Most of the time if we choose lower birth
ticket required ticket was not booked and money goes in fail transaction. Or if we choose none to at least
book the ticket it gives middle or upper birth in railways train. So lower seat reservation quota should be
introduce by railway government for senior citizen , handicap person, pregnant women, and girls like in our
metro train. Proper reservation marking should be defined in our new train system.
5. Need of transparency in rail ticket booking system available seat should be shown by graphically in railway
also ( two great example for the same: air line online checking and boarding pass system, and 2
nd
one as we
book any movie ticket by book my show site it shows available seat and allow us to choose the seat available.

Government Initiative



2. Railways makes due provisions for senior citizens, women
computerized Passenger Reservation System (PRS) there is a provision to allot lower berths automatically to senior citizens and to female
passengers 45 years and above, even if it is not opted for, subject to availability of' accommodation at the lime of booking.
http://timesofindia.indiatimes.com/city/allahabad/Railways-makes-due-provisions-for-senior-citizens-
women/articleshow/19734102.cms
Really bad manipulation by Railway- misguided to general public and over ruled the PMO &
Ministry of Social Justice and Empowerment Request - Save the Senior
Reply by IRCTC / Railway Officer on Senior citizen Issue: Sweet English Answer but not real level solution

Issue : All Senior Citizen got Upper and middle seat in booking it is drawback or incapability of railway software or
insensitivity of Railway /IRCTC . There should be some penalty clause for railway also


Dear Customer,
Please note that your reservation request is processed by the centralized Passenger
Reservation System (PRS) of Railways and allotment of accommodation is done by the
System without any manual intervention. The berths are allotted based on the system
logic, depending on availability at that point of time. Further the reservation through the
Internet is being done against the general quota and specific accommodation is not
earmarked for the purpose of Internet reservations.

Please note that at the time of journey you can request the fellow-passengers for
change of the seats. It is not possible to change the berth after booking.

Kindly note that according to Railway Rules SS Quota will be applied if there is only
one Senior Citizen (of the age 45 and above for females and 60 and above for males)
in one transaction and seats will be allotted according to it. SS Quota will not be
considered for the transaction in which there are more than one Senior Citizen.

Thanks & Regards
Preeti Tuteja
Executive,
Customer Care
care@irctc.co.in
Ph: 011-39340000
www.irctc.co.in[#4072537]

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