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In TIS space: At L1 has technical expertise in a defined area and can handle problems/ tickets complex in nature.

Serves as escalation point for all issues within a tower (infrastructure support/ network) in a project. Responsible for maintenance and administration , enhancements , following change management policies ,report capacity and availability , updation of the ticketing system and KEDB.Is expected to train and mentor junior administrators. Maintains a roster for shift management .Is expected to participate in weekly operational meetings, Change management meetings .Expected to lead the team from transition to delivery and also work with Project Manager for Infrastructure projects and SI work .Should engage in Continuous Improvement Projects or SIPs to improve productivity and SLAs. In Package Implementation space: The incumbent leads and manage complex DBA projects, had expertise in new Oracle developments, technologies, database and application upgrades. Mentors and groom DBAs.. -->Platform Support(L3)-Candidates should have worked in Unix / Windows Platforms ,High availability, Server Performance, optimization and fine tuning, Checking the Server health, Checking network health, Administering DNS/DHCP servers, Administrating IAS, Domain Controller issues, Resolving the critical issues. Proactive checks, Automation & Configuration -->Infra Storage Administration(L3)-Configuring and managing replication products like Flash copy, Volume copy, Global Copy, Remote Mirror, Global Mirror and Metro Mirror. Storage hardware management, Configuring primary and DR storages. Installing & configuring new expansion unit and disks. Troubleshooting skills in LPAR. Firmware upgradation on storage. Configuring & trouble shooting all copy service configuration files from server end. Designing & planning for new implementation, RAID, volume, volume group, and array. Managing & Troubleshooting Storage and Fabric issues. Coordination. -->EMC Storage (L3)-Candidates Should have worked EMC replication products like Mirrorview/S, Mirrorview/A, SRDF-Synchronous, SRDFAsynchronous, SRDF? Semi Synchronous and SRDF Automated Replication. Configuring LUN Offset in DMX through Symcli, Configuring FE port flags, volume set addressing, identifying BE issues in DMX and resolving the same. Configuring Failover and Failback in SRDF Environment. Merging the Invalid tra In TIS space : At L1, has technical expertise in a defined area and can handle problems/ tickets complex in nature. Serves as escalation point for all issues within a tower (infrastructure support/ network) in a project. Responsible for maintenance and administration , enhancements , following change management policies ,report capacity and availability , updation of the ticketing system and KEDB.Is expected to train and mentor junior administrators. Maintains a roster for shift management .Is expected to participate in weekly operational meetings, Change management meetings .Expected to lead the team from transition to delivery and also work with Project Manager for Infrastructure projects and SI work .Should engage in Continuous Improvement Projects or SIPs to improve productivity and SLAs. In Package Implementation space: The incumbent leads and manage complex DBA projects ,had expertise in new Oracle developments, technologies, database and application upgrades. Mentors and groom DBAs. -->EMC Product Support(L3)-Consultant with Extensive knowledge and expertise of various backup/ batch products and its techniques, High level design implementation knowledge of long term backup solution with domain knowledge incorporated with business need. Should be responsible to manage and handle large scale backup infrastructure and its DR solution. Also responsible for client business needs. Installation & configuration of backup / batch tools, Scripting / Automation of Minor Tasks, Administration and Installation of maintenance patch. -->Platform Support(L3)-Candidates should have worked in Unix / Windows Platforms ,High availability, Server Performance, optimization and fine tuning, Checking the Server health, Checking network health, Administering DNS/DHCP servers, Administrating IAS, Domain Controller issues,Resolving the critical issues. Proactive checks, Automation & Configuration -->Infra Storage Administration(L2)-Candidate should have experience in storage administration like Creating RAID Groups, Mapping LUNs, LUN Masking, Host, Host group and Integrating Hosts like Windows, HP-UX, Solaris and AIX. Configuring HBA Cards using both host and Vendor utilitieslike HBAnyware, SAN surfer. Configuring Zoning and activating the zonesets. Installing configuring storage manager software in both GUI & CLI. Configuring HOT spare disk. Taking Backup of storage configuration file and fabric configuration and restoring the same. Configuring Mutlipathing Software?s like SDD, MPIO. Configuring boot LUN for Blade center servers. Configuring Flash copy & Volume copy. Working in volume management and volume group, array, and LUN allocation. Cluster server and troubleshooting. Firmware upgradation and Vendor Coordinatio -->Storage Admin (L1)-Candidate should have experience in Monitoring tasks like Monitoring theStorage Utilization, Monitoring Paths using Power path, storage space management and Event monitoring & analyzing. Identifying the basic hardware issues andEscalating to the Vendor for issues like Disk Failures, SPS Failures and Backend Issues. Co-coordinating for Dial-in Access and all other Dial Homeerrors. Monitoring the Rebuilding of data in hot-spare when there is a diskfailure. Strong troubleshooting skills in Storage environment and solving theproblems in very short time, pro-active measures and preventive measure for storage problems/errors. Creation of weekly status reports, escalatingunresolved problems/pending tickets immediately to the next Level. -->Storage(L3)-Should have a sound Knowledge on the concepts of Storage Area Network (SAN). Knowledge on differences between NAS and SAN. Experience of managing SANDesktop and Director switches. Experience on managing of Logical Units (LUN).Should be familiar with Business Copy (BC), Continuous access (CA), InformationLifecycle Management (ILM) concepts. Should Have experience in installing & configuring Backups using tape libraries. Knowledge on configuring zones. Should have hands on experience with Fiber Channel (FC) technology products.Experience Storage trouble shooting. Aware of i-SCSI concepts. Should haveknowledge of backup solutions and functionality such as IBM TSM, HP DataProtector, Veritas Netbackup etc. Should have experience in backup strategiesand rotation. Storage Administration(L3)-Should have a strong expertize on Storage Area Network (SAN), NAS. SANExperience of understanding SAN switches. Great hands on experience of Logical Units (LUN). Should be familiar with Vendor specific redundant & businesscontinuity technologies such as Business Copy (BC), Continuous access (CA),Information Lifecycle

Management (ILM), SRDF etc. Should Have experience ininstalling & configuring Backups, Backup agents using tape libraries Knowledge. Great understanding on managing zones, Fiber Channel (FC) technologies.Working knowledge of Backup technologies such as IBM TSM, HP Data Protector,Veritas Netbackup etc

Accenture

Proficient in NetApp Storage Administration roles. Should be providing Level 2/ Level 3 Support. Proficient in SAN / NAS technologies. Plan and implement low to Low risk changes on high profile production systems Configure, maintain and zoning for SAN switches (brocade/cisco). Create, expand of new and any existing LUNs, volumes, Qtrees on NetApp filer/EMC. Created/Manage new LUNs (FC and Iscsi) and assigned to Windows and UNIX hosts. Data Replications:- Snapmirror and SnapVault. Snapshots, flexclones. Manage and support NetApp filer Clusters. Managing the filers over filerview/Netapp Operations Manager. Hardware / Software fault detection on filers and vendor liaison. Vendor management for all the hardware. Call logging with vendors/tracking/closing. Managing Aggregates/Traditional/Flex volumes Filer Capacity Management (Maintain reports on disk and capacity utilization, availability and growth patterns). CIFS/NFS Administration. Upgrading Data Ontap. Upgrading the Firmware on Shelves and Disks. Firmware upgrade on SAN switches. Managing Network interfaces, VIFs and Vlans. Multi store (Vfiler) Management.

Setting up Netapp Operations manger for monitoring the Netapp Filers. NetApp Filer Migration (migration the traditional volumes to flexible volume).
Storage(L3)-Should have a sound Knowledge on the concepts of Storage Area Network (SAN).Knowledge on differences between NAS and SAN. Experience of managing SANDesktop and Director switches. Experience on managing of Logical Units (LUN).Should be familiar with Business Copy (BC), Continuous access (CA), InformationLifecycle Management (ILM) concepts. Should Have experience in installing & configuring Backups using tape libraries. Knowledge on configuring zones.Should have hands on experience with Fiber Channel (FC) technology products.Experience Storage trouble shooting. Aware of i-SCSI concepts. Should haveknowledge of backup solutions and functionality such as IBM TSM, HP DataProtector, Veritas Netbackup etc. Should have experience in backup strategiesand rotation EMC Storage(L2)-Experience in EMC CLARiiON, Celerra, EDL and Symm/DMX Storage Arrays.Candidate should have experience in storage administration like Creating RAIDGroups, Binding LUNs, and Integrating Hosts like Windows, HP-UX, Solaris and AIX. Configuring HBA Cards using both host and Vendor utilities like elxcfg,lputil, HBAnyware, SANsurfer and SCLI. Configuring Zoning and Activating thezone sets. Storage Provisioning through Navisphere Manager, Symcli and ECC. Configuring Meta-Luns. Taking Backup of Symmetrix Configuration file and VolumeLogix database and restoring the same. Configuring Mutlipathing S Netapp Storage(L2)-Experience in Filer Installation, Configuration and troubleshooting, Candidateshould have experience in storage administration like Creating RAID Groups,Binding LUNs, and Integrating Hosts like Windows, HP-UX, Solaris and AIX.Installing Hard disk,. License - CIFS , ISCSI, NFS, protocol installation andConfiguring according to the environment. Creating snapshots, qtree, quotas,Space allocation, troubleshooting, Log Checking, Filer Monitoring, AggregatesCreation, Domain configuration to the filer,Autosupport response, Upgrade FilerVersion. Should have knowledge on Multi OS support, tic