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7 Replies Latest reply: Jun 4, 2008 6:49 AM by ANIL KUMAR

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sam prabhu

May 31, 2008 12:16 PM

Go-live issues (SD perespective)

This question has been Answered. what issues do we face during Go-live in SD?

Correct Answer by Balanarendra Prasad on Jun 2, 2008 1:25 PM Dear Prabhu, When Golive has happend at that time all master data will be upload. Eg: Customer Master Data, Material Master Data, CMIF, Condtion Masters, Tax Related masters,Promotion Scheams,Bonus Buy,etc., from above Master if any perticular data if not maintained document will show wrong information. The Issues will be come only on Sales Order, Delivery, PGI,Billing, Account Determination , Determination(plant,shipping point,text,route, pricing,freegoods,etc.,) Issues will also come Lack of User training also because they are not aware with sap so firstly they will face problem they doesnt know about sap thats why they dont know what is issue also they put in issues tracker. if configuration is correct the issues will come very rare. if the issues wil come only based on masters only. regards.

Helpful Answers by Sri Naveen Dasari dasari, Gaurav Arora

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Murali Mohan May 31, 2008 12:51 PM (in response to sam prabhu) Re: Go-live issues (SD perespective) Hi Prabu, These are some issues 1.Material extensions 2.Customer extensions 3.Pricing related issues ,price may not come correctly,or the condition records may not avail for some customers and materials. 4.Tax may not calculate properly. 5.Stock related issues. 6.Zreports may not give proper data 7. Outputs of the sales documents ,delivery and invoice I hope it will help you, Regards, Murali.

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Go-live issues (SD perespective) | SCN

Sri Naveen Dasari dasari Jun 1, 2008 7:44 AM (in response to sam prabhu) Helpful Answer Re: Go-live issues (SD perespective) Hi, Please go through the golive phase in te following link. [Golive|http://sapsdforum.com/] Assign Points if helpful. Thanks and Regards, Naveen Dasari.

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Gaurav Arora Jun 2, 2008 12:58 PM (in response to sam prabhu) Helpful Answer Re: Go-live issues (SD perespective) Hi, Major issues you will be facing will be of: 1)Pricing related(wrong price or taxes picked). 2)Customer and Material related (Extension or views not maintained). 3)Number range related. 4)If the output is configured then the issues will come. Reward points if useful. Regards Gaurav

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Guest Jun 2, 2008 1:08 PM (in response to sam prabhu)

Re: Go-live issues (SD perespective) Hi Sam, Pls find the below mentioned issues 1.Account determination problems (VKOA). 2.Master data maintaining (CMR and MMR) 3.Condition records pertaining to pricing, output,taxes etc., 4.Open orders. 5.Smart forms pertaining to invoice layouts. 6.Fetching of data for Z reports. 7. number range problems. 8.process flow in the user manuals. 9.Inconsitency in the process due to non maintaining of the copy controls between the document types. 10.check whether all the transport requests are released. Regards, Mallesh.

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Balanarendra Prasad Jun 2, 2008 1:25 PM (in response to sam prabhu) Correct Answer Re: Go-live issues (SD perespective) Dear Prabhu, When Golive has happend at that time all master data will be upload. Eg: Customer Master Data, Material Master Data, CMIF, Condtion Masters, Tax Related masters,Promotion Scheams,Bonus Buy,etc., from above Master if any perticular data if not maintained document will show wrong information. The Issues will be come only on Sales Order, Delivery, PGI,Billing, Account Determination , Determination(plant,shipping point,text,route, pricing,freegoods,etc.,) Issues will also come Lack of User training also because they are not aware with sap so firstly they will face problem they doesnt know about sap thats why they dont know what is issue also they put in issues tracker. if configuration is correct the issues will come very rare. if the issues wil come only based on masters only. regards.

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Go-live issues (SD perespective) | SCN

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Andreas Miltenberger Jun 4, 2008 2:10 AM (in response to sam prabhu) Re: Go-live issues (SD perespective) The other posters before me already listed the most important issues that you will encounter. Just want to make you aware that you need a good and consistent process for your users to record issues, and a efficient way to assign them to the correct IS person. Your IS team will be very busy at go live and you do not want multiple people to look at the same issue without knowing it. We fared well with intranet sites where users could log problems and a knowledgable team that assign them to the developers. Also, many of your go live issues will NOT be SAP issues, but rather business process issues as processes will change. Here, it is important to have your key users involved in resolution.

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ANIL KUMAR Jun 4, 2008 6:49 AM (in response to sam prabhu) Re: Go-live issues (SD perespective) Hi, Once your testing is done thoroughly in Development and Quality systems there will be hardly any issues in Production after go-live. The chance that user does a mistake is very high as he will be new to the SAP system. But still i suggest you to check the following. 1. Check your Zreports in the pre-printed formats (if any) 2. Make sure you do not miss any Customer/Material Master records 3. Check your Sales order in different coditions to check whether all the condition records are maitained. 4. Sometimes Client may want to have different No. Ranges for Credit and Debit notes check whether the same is maintained if required 5. Check whether Accout determination is carried out after the Invoice is Saved. Cheers, Anil.

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