Rachel Chastain

chastainrachel1@gmail.com rachelchastain.blogspot.com 248.321.3197 @RachastaPR

Education

Oakland University | Rochester, Mich. | August 2013 B.A.: Journalism (public relations, communications, marketing) | GPA: 3.6

Experience Volkswagen of America| Written Correspondence Advocate | Auburn Hills, Mich. |

September 2013 - October 2013 Provide owners with answers to questions regarding vehicle features and services through social media, website chatting and email Demonstrate fiscal responsibility and clear business reason, as well as apply corporate policy and procedure when making choices on behalf of the customer

That Working Girl | Twitter Intern | Virtual | September 2013 - October 2013 Utilize HootSuite to schedule tweets through the day to help reach target audiences, recruit new followers, communicate with them and create stimulating conversation Increased number of followers from 1,000 to 1,500 Women of Tomorrow | Program Services Intern | Detroit, Mich. | May 2013 - October 2013 Research new opportunities to expand mentor program in inner city schools of Detroit Contact and pitch program to school principals and staff Assist with special fundraising events; attend career-focused and college campus field trips Ensure mentee paperwork is up-to-date and accurate; recruit new mentors for program Make - A - Wish Foundation of Michigan | Wish Granter | Detroit, Mich. | March 2013 - present Contact the families of wish children and ensure all paperwork is completed and processed Keep monthly contact with wish children and their families until the wish is completed Plan send off and welcome home parties for wish children Golden Retriever Foundation | Facebook Intern | Virtual | September 2012 - October 2013 Promoted the foundation via daily posts and responses to Fan feedback Increased number of Fans from 1,500 to 8,500 Detroit Zoo | Communications Intern | Royal Oak, Mich. | November 2012 - May 2013 Researched and drafted press releases and newsletter material, updated website content, assisted with internal and external communications, developed and updated Zoos Pinterest page Scheduled and coordinated media interviews, escorted media through the Zoo during video and photo shoots Assisted with special events, including brainstorming event ideas and Zoo campaigns The College Crush | Social Media Intern | Virtual | June 2012 - February 2013 Assisted with daily social media management to help reach target audiences, recruit new followers, communicate with fans and created stimulating conversation

Honors & Membership 2009 - present: Delta Zeta National Sorority

Skills Social Media: Facebook, Twitter, Pinterest, LinkedIn, Instagram

2009 - 2010: Chapter Chair of Philanthropy, Delta Zeta 2005 - 2009: Rochester High School Cheer Team, Captain; Lacrosse Team, Captain; Public relations writing, media relations, event planning Microsoft Office, administrative support, HootSuite, real estate license,