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Impact of Technological innovation and profitability of Bank

1.0 Introduction
1.1. Origin of the project report
This study and the resulting report was conducted and submitted as a Course requirement (BUS 498) course The report was authori!ed by "U#$%$ &$"'((%) lecturer) *epartment o+ Tourism , -ospitality #anagement) Uni.ersity o+ *ha/a

1.2 Objective
The ob0ecti.e o+ this report is to address the per+ormance o+ 1BCC2 in Bangladesh in the perspecti.e o+ technological in+luence This is a study to identi+y the ma0or scope created by 1BCC2 in the o.erall business o+ Bangladesh both micro le.el and macro le.el To +ind out the /ey ad.antages o+ Bangladesh in terms o+ international trade and the problems o+ trade liberali!ation are the other ob0ecti.es o+ the report 2n a nutshell the core ob0ecti.es are To e3plore the ad.antage o+ being a member o+ 1BCC2 (3plore the bene+it o+ customer +or 1BCC2 Bene+it in the economy by using 1BCC2 in the o.erall sector

1.3 Scope
This assignment +ocused on two dimensions o+ 1BCC2) $ brie+ in+ormation regarding 1BCC2 and secondly the lin/ up o+ di++erent sectors especially in Tourism sector $nalysis and speciali!ation are based on the data collected +rom annual report o+ respecti.e organi!tions Impact of Technological innovation and profitability of Bank
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1.4 Methodology of the study


Since it4s not possible to conduct analysis on the large number data) some speci+ied in+ormation4s ha.e been chosen +or analysis "equired data was collected +rom updated website o+ 1BCC2 Throughout the study many things regarding technological aspect o+ Tourism sector which contributes .ery small yet signi+icant part in de.elopment o+ Bangladesh economy was learnt 5e ha.e also gone thorough +rom +ollowing sources +or ma/ing this pro0ect report and presented all the in+ormation through graphical means +or a clear understanding 2nternal newsletter o+ the 1BCC2 'arious research 0ournals o+ di++erent research organi!ations 5eb pages $nnual reports o+ the company 'arious boo/s and other internal publications o+ the company

1.4. Limitations
To complete this term paper 2 ha.e +ound some limitations and restrains The main limitation o+ the study is the una.ailability o+ all in+ormation $t the beginning stage o+ the study) the ma0or problem was +ound out the rele.ant in+ormation Sometimes a+ter getting the in+ormation) it was +ound that data was not completed $nother signi+icant limitation was time constrain 2t was di++icult to per+orm all the analysis within a shorter period o+ time There were also technical problems which includes computer problem) .irus problems) so+tware problem and a ma0or problem 6oad shedding) Collection o+ data was more or less time consuming

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2.0 Organization Profile


The 1ederation o+ Bangladesh Chambers o+ Commerce and 2ndustry (1BCC2) is the ape3 trade organi!ation o+ Bangladesh playing a pi.otal role in consultati.e and ad.isory capacity) sa+eguarding the interest o+ the pri.ate sector This organi!ation begins its 0ourney bac/ in 7989 and (stablished under the Trade :rgani!ation :rdinance) 79;7 and Companies $ct) 7979

ype of members ! (7) Chambers o+ Commerce and 2ndustry $ Class Chamber B Class Chamber < (=) Trade and 2ndustrial $ssociations $ Class $ssociation B Class $ssociation < (9) >oint Chamber (with 1oreign Countries)

Total %umber o+ #ember bodies < (7) Chambers o+ Commerce and 2ndustry $ Class Chamber 49 B Class Chamber =4 < (=) Trade and 2ndustrial $ssociation $ Class $ssociation 9=9 B Class $ssociation ?@ < (9) >oint Chamber (with 1oreign Countries) 79

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Total< 4=; Composition o+ Board o+ *irectors 1irst 'iceA&resident AA ?7 'iceA&resident AA ?7 *irectors AA 4@ &resident AA ?7

O"#$% &'$S ()* +,)% &O)S


To coordinate and promote the interest o+ its +ederating unitsAChambers o+

Commerce) Trade and 2ndustrial $ssociationB


To aid and stimulate in.estment) de.elopment o+ trade) commerce) industry)

agriculture) tourism) human resources and communication sectors in BangladeshB


To pro0ect) encourage and sa+eguard the cause o+ the pri.ate sector through

e++ecti.e participation in the process o+ consultation and interAaction with the Co.ernment) #inisterial Consultati.e Committees and other interAministerial bodies and agenciesB
To assist the Chambers o+ Commerce and 2ndustry and $ssociations in

organi!ing o+ Trade and 2ndustry 1airs in di++erent parts o+ BangladeshB


To collect and disseminate statistical and other in+ormation +or ad.ancement o+

trade and industryB


To ma/e e++orts +or the spread o+ commercial) technical and economic

/nowledge +or promotion o+ commercial) technical) industrial and scienti+ic education in the countryB
To study and underta/e research +or promotion and growth o+ trade and

industryB
1BCC2 is in.ol.ed in +orging strong bilateral ties between and among di++erent

countries o+ the world through counterpart organi!ations +or commercial and economic cooperation 2t helps promote 1oreign *irect 2n.estment (1*2) including >oint 'entures in Bangladesh and identi+y appropriate partnersB
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2t maintains close relation with :.erseas %ational Chambers o+ Commerce and

other Trade and 2ndustrial $ssociations including related economic organi!ationB The 1BCC2 as the $pe3 Trade :rgani!ation plays the pi.otal role in consultati.e and ad.isory capacity in +ormulation o+ Commercial) 2ndustrial and 1iscal policies at the national le.el 2t has been playing a .ery .ital role in all 1orum o+ the Co.ernment and (conomic *e.elopment organi!ations +or mutual sharing o+ .iews on all .ital issues concerning and a++ecting the national economyB 1BCC2 represents the &ri.ate Sector in di++erent permanent committees o+ the Co.ernment and autonomous bodiesB
1BCC2 also represents the &ri.ate Sector in .arious Committees and Tas/

1orces on speci+ic issues) constituted by the Co.ernment +rom time to time &) $-)( &O)(L L&).S 1BCC2 is the member o+ di++erent international bodies) such as 2nternational Chambers o+ Commerce (2CC)) 2slamic Chamber o+ Commerce and 2ndustry (2CC2)) Con+ederation o+ $siaA&aci+ic Chambers o+ Commerce and 2ndustry (C$CC2) and the S$$"C Chamber o+ Commerce and 2ndustry (SCC2) To sa+eguard and protect the interest o+ business community in the international arena) 1BCC2 maintains close communication with these 2nternational :rgani!ations

1BCC2 has >oint ChamberDCooperation $greement with the national trade organi!ations o+ the +ollowing countries< $ustralia Belgium (gypt 1inland Cermany 2ndia 2ndonesia
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2ran 2taly >apan #alaysia #aldi.es #yanmar %epal &a/istan &eru &hilippines Eatar "omania "ussia South $+rica Sri 6an/a Taiwan Thailand The "epublic o+ Forea Tur/ey U!be/istan 'ietnam

The 1ederation o+ Bangladesh Chambers o+ Commerce and 2ndustry has collaboration agreements with the Ceneral Union o+ Chambers o+ Commerce and 2ndustry and $griculture o+ the $rab Countries) Farnata/a Chamber o+ Commerce , 2ndustry and
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#i!oram Chamber o+ Commerce o+ 2ndia) Funming Chamber o+ Commerce , 2ndustry o+ China and Singapore Chinese Chamber o+ Commerce , 2ndustry o+ Singapore The 1BCC2 has also established a >oint Chamber .i! ) Bangladesh 2ndia Chamber o+ Commerce and 2ndustry (B2CC2) in cooperation with the 1ederation o+ 2ndian Chambers o+ Commerce and 2ndustry and signed an agreement o+ understanding with the United States Bangladesh Business Council (USBBC) Major $/port &tems of "angladesh G G G G G G G G

Creen >ute Tea 6eather 1ro!en 1ood >ute Coods -andlomes "eadymade Carments Chemicals 1ro!en 1ood 1ish Shrimps Shar/+ins , 1ishmaws 1ish *ried Salted , dehydrated $nimal casings $gricultural products 'egetables 1ruits Cut +lower Betel lea.es potato *ry +ruits Bay lea.es "ice Tobacco "aw cotton Cotton waste Blac/ cumin seed Spices
:thers

Tea 2n pac/et 2n bul/ Crude +ertili!er "aw 0ute Tortoise , turtles Crabs *uc/ chest +eather $quarium +ish Crude drugs Bamboo poles "attans Beeswa3 >ute ropes Brooms *ry +ood Coir , CoiAproducts -uman hair 5ood , timbers
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Impact of Technological innovation and profitability of Bank

Copra wast -u//a nali -orns , hoo.es

#olasses &etroleum by products %aphtha 1urnace oil Bitumen Chemical products Clycerin Carment &harmaceuticals Chemical +ertili!er Cosmetics & ' C &ipe & ' C Bags Soap toilet Soap washing %ewsprint &aper "ayen yarn Ceramic sanitary ware 2nsulator &olythene sheet Synthetic ropes :thers 6eather (CurstD1inished) >ute goods (all sorts) >ute yarn , twine >ute carpet >ute manu+actures :thers -andicra+ts Speciali!ed te3tile , -ousehold linen Terry towel
Fnit wear T Shirts

Sweater :thers "eadymade Carments Shirts Trousers >ac/ets :thers (ngineering &roducts C 2 &ipe 2ron Chain Cast 2ron articles (lectric 5ires Telephone cables Coil assembly Cenerator Trans+ormer "o "o +erry 1ishing reel :thers (lectronics Computers Computers accessories 'ideoD$udio cassette "adio , "adio recorder Tele.ision sets 2ndicator 6amp 'C"D'C& &rinted circuit board 2ntegrated circuits 2ntegrated circuits :thers :thers #+d products Hipper #elamine tablewareIs 6eather bags , purse &rinted materials Stationery items Te3tile +abrics $luminium household article Cigarettes
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Impact of Technological innovation and profitability of Bank

1eature +ilm >ewellery Biscuits >amdani saree Circuit brea/ers Tents 1ootwear Tooth brush Camera parts 2land glo.es (6eater) $rti+icial +lowers Ceramic tableware

Stainless steel wares (lectric bulb Toys Ball pan Col+ sha+t Sil/ +abrics :ther articles o+ leather BiAcycle Ci+t items $ccumulator battery , parts 6amp , light +ittings

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Investor's Guide Business Setup at a Glance 2mplementing a wholly owned or 0oint .enture industrial pro0ect in Bangladesh is a rather simpli+ied process The entire process is presented in the +ollowing diagram Arrival in Bangladesh Complete Immigration & customs formalit #eception by B$I %elcome &ervice at 'irport $btain environmental clearance( infra)tr*ct*re + *tility facilitie) on a priority ba)i) ,ith the a))i)tance of -tility &ervice .ell of B$I #egi)ter company %ith the #egi)trar of 2oint &tock companie) + 3irm) /eet B$I for nece))ary co*n)eling + apply for regi)tration &ervice .enter i))*e) #egi)tration 0etter ,ithin 7 day) on receipt of f*lly doc*mented application !"# $P P%A&# #egi)ter ,ith the .hief In)pector of factorie) + 1)tabli)hment) ,hich reg*late) ,orking condition) and en)*re) )afety mea)*re) in the factory

&ec*re Trade 0icen)e from 0ocal 4overnment '*thority

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Import /achinery + e5*ipment by opening 0etter of .reditor a) 15*ity Inve)tment #egi)ter for the 7'T #elea)e con)ignment) at the c*)tom point at a conce))ionary rate of import d*ty

'pply in pre)cribed form) to the #egi)tration and Incentive) %ing of B$I for foreign borro,ing( technology tran)fer fee) + e6patriate ,ork permit

2mmigration &rocedure< Business tra.elers may request +or .isas with a year duration and multiple entries Bangladesh issues +ollowing categories o+ business .isas G G G G SingleAentry +or three months #ultipleAentry +or three months #ultipleAentry +or si3 months #ultipleAentry +or one year

(3tensions +or each o+ the abo.e are also permitted #odi+ied "ules o+ 6anding &ermit D 'isa on $rri.al The Co.ernment o+ Bangladesh issued a circular on 78th $pril =??= updating the pro.isions o+ 6anding &ermit (6&) D 'isa :n $rri.al (':$) +or tra.elers without .alid .isa The +oreign in.estors and businesspersons could a.ail 6&D':$ +rom H2$ +or at best 9? days under the +ollowing conditions<

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The +oreign in.estors shall be identi+ied on the basis o+ certi+ication +rom

Board o+ 2n.estment (B:2)D B(&H$ D #inistry o+ 2ndustries :++icials +rom the B:2 will be on duty roundAtheAcloc/ to +acilitate certi+ication o+ the rele.ant documents to get ':$s D 6&s G The +oreign businesspersons who are directly associated with import o+

Bangladeshi products shall be identi+ied on the basis o+ the certi+icate by the rele.ant associations o+ e3portAoriented commercialDindustrial organi!ations or the 1BCC2 or the BC#($ The certi+icate shall include Ta3 2denti+ication %umber (T2%) o+ the respecti.e local commercialDindustrial organi!ations The conditions o+ issuing 6&D':$ include +ollowing< i ii cashB iii The 6&D':$ 1ee will be determined on "eciprocity &olicy with the respecti.e 2n no circumstances) the period o+ 6&D':$ shall be e3tendedB The 6&D':$ applicant shall ha.e endorsement o+ USJ@?? in the passport D in

countriesB i. . The applicant shall ha.e "eturn $ir Tic/etB The applicant shall utili!e same port +or entry and departure

$lso please contact Bangladesh mission in your country 2ncorporating a Company< Business in Bangladesh may be carried on by a company +ormed and incorporated locally or by a company incorporated abroad but registered in Bangladesh The incorporation or registration is done by the "egistrar o+ >oint Stoc/ Companies and 1irms (6in/) i+ any) under the pro.isions o+ the CompanyIs $ct 7994 (6in/) i+ any) Companies could be classi+ied in +ollowing categories<
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6imited Companies<

a Company 6imited by Shares i &ublic 6imited Company and ii &ri.ate 6imited Company b Company 6imited by Cuarantees = Unlimited Companies

Unlimited companies and companies limited by guarantees may or may not ha.e share capital

&ri.ate 6imited Company < G G "estricts the rights to trans+er the shares) 6imits the number o+ its members to minimum = and ma3imum @? e3cluding

the persons employed in the company G &rohibits any in.itation to the public to subscribe +or the shares or debentures

o+ the company and G (ntitles to commence business +rom the date o+ its incorporation

&ublic 6imited Company < :n the other hand a public limited company<

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G#ay issue in.itation to the members o+ the public to subscribe the shares and debentures o+ the company through a prospectus which complies with the requirements o+ the CompaniesI $ct 7994 and the Securities and (3change Commission $ct 7999 as amended +rom time to time G G G -as minimum 8 members but there is no ma3imum limit -as at least 9 *irectors #ay a pri.ate company con.erted into a public company

%ecessary +orms +or incorporation and registration are a.ailable with the :++ice o+ the "egistrar o+ >oint Stoc/ Companies and 1irms %ominal +ees are charged +or registering the memorandum and articles o+ $ssociation #emorandum o+ $ssociation < #emorandum o+ $ssociation o+ the company still state the name o+ the company) whether it is public limited or pri.ate limited and the location o+ the registered o++ice at the company The memorandum should clearly spell out the main ob0ecti.es) the authori!ed capitalAdi.ision o+ this capital into shares o+ +i3ed amount and liability o+ its members $rticles o+ $ssociation < The articles o+ association are the regulations go.erning the internal management o+ the a++airs o+ the company and the conduct o+ its business

"egistration with B:2< Business in Bangladesh may be carried on by a company +ormed and incorporated locally or by a company incorporated abroad but registered in Bangladesh The incorporation or registration is done by the "egistrar o+ >oint Stoc/ Companies and
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1irms under the pro.isions o+ the CompanyIs $ct 7994 Companies could be classi+ied in +ollowing categories< 7 >oint .entureD7??K +oreign in.estment proposals in the pri.ate sector

%o prior appro.al or no ob0ection certi+icate is required +or setting up o+ a 0oint .enture D 7??K +oreign direct in.estment To a.ail o+ +acilities and the institutional support ser.ices pro.ided by the go.t entrepreneurDin.estors are ad.ised to apply +or registration to B:2 in a simple prescribed +orm = Sel+ +inanced local in.estment proposals including industries sanctionedD +inanced by +inancial institutions or commercial ban/s The entrepreneurs o+ such pro0ects are to +ill up a simple prescribed application +orm and submit to B:2 +or registration $+ter a +irst hand scrutiny o+ the in+ormation) B:2 issues registration letter 9 &ermission +or setting up 0oint .enture industrial units with the public sector corporations $ny indi.idual entrepreneur either local or +oreign can set up an industry with public sector corporation Such 0oint .enture is required to be registered with the B:2 i+ the pri.ate sectors contribution is more than @?K o+ the pro0ect cost and in such case it is treated as pri.ate sector pro0ect 1or any public sector which ma/es contribution out o+ their own +und needs appro.al o+ the concerned ministry 2+ the contribution o+ the corporation is @?K or abo.e) it is treated as a public sector pro0ect The public sector pro0ect is processed by the concerned ministry +or appro.al o+ the &lanning Commission

10.0 -ecommendation

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Banks should create new products, take into considerations to reach to their customers and develop their bank-marketing division where continuous research and development programs are to be implemented. In case of DBBL, it can improve its CS activit! through improving of "#$ services and fast come fast services in all of its branches. %ot onl! spread out of branches all over the countr! but also spread out of "#$ services, online banking services with proper privac! protection is need to implement. " recover! target should be fi&ed for specific loan disbursing officials who are involved in processing, sanctioning and disbursing the loan. $onitoring and recover! of loans can be improved through long term planning of banks. Change in the management and operation st!le is re'uired. B! ensuring of proper utili(ation of technological tool bank can achieve its goal as well as economic wheel will get a speed. Banks should offer diversified financial products considering economies of scale.

11.0 %onclusion
Bangladesh is one of the developing countries in the world. #he econom! of the countr! has a lot left to be desired and there are lots of scopes for massive improvement. In an econom! like this, banking sector can pla! a vital role to improve the overall social ) economic condition of the countr!. #he banks b! pla!ing the role of an intermediar! can mobili(e the e&cess fund of surplus sectors to provide necessar! finance, to those sectors, which are needed to promote for the sound development of the countr!. #he anal!sis of the banking industr! shows technolog! has a significant role in the performance of banks. "lmost all of the banks are now rel! on technolog! to satisf! their customers as well as to generate profit. "s a result, through banks* performance econom! also can be benefitted. #here are man! e&amples found in Developed countries which can be followed.

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12.0 Bi'liograph
12.1 Literature revie1
The effects of technology in EU banking system &ublished by (uropean Central Ban/ 7999 The Impact of Information Technology on the Banking Industry: Theory and Empirics 5ritten by Shirley > -o) Sushanta F #allic/) %o.ember 8) =??;

12.2 2ebsites 111.1i3ipedia.org


www.bangladesh-bank.org/pub/publictn.php?cat_id=0&pub_id=2 www.islamibankbd.com www.bracbank.com www.agranibank.org www.dutchbanglabank.com

12.3 (nnual -eports


$nnual "eport o+ 2slami Ban/ 6td +rom =??9A=?77 $nnual "eport o+ Brac Ban/ 6td +rom =??9A=?77 $nnual "eport o+ $grani Ban/ 6td +rom =??9A=?77 $nnual "eport o+ *utch Bangla Ban/ 6td +rom =??9A=?77

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1. introduction ( origin) purpose) methodolog ) o'*ective) limitation) +h um doing this assignment 2.,escription ( literature revie+) histor -.Organization structure & activities( .indings /.0o+ this org is supporting m course( relevant +ith this course 1.2ecommendation 3.Conclusion +ith reference

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