TOWN OF DEDHAM

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600 High Street Dedham, MA 02026 Phone 781-751-9300 Fax 781-751-9330 !dedham"o#i$e!org

Dedham Police Department Citizen Survey Summary During February and March of 2013, the Dedham Police Department conducted a survey seeking citi en input related to police services in the community! "he Department #ould like to thank those that participated! $iti en input is greatly appreciated and important in directing programs and activities of the Police Department! $ommunity members and the Police Department along #ith other departments and agencies must #ork together to ensure public safety and improve the %uality of life e&perienced by our citi ens! 'elo#, please find a summary of the survey results! ( separate traffic related analysis #as also completed and is available as a separate document!

)1* survey responses +,*, complete responses-

(n over#helming ma.ority of respondents indicated/ 0ave interacted #ith a Dedham Police 1fficer #ithin the prior 2 years +*23-4 5&perienced a positive interaction +613-4 $iti en concerns #ere ade%uately addressed +603-! 7esponse times #ere #ithin e&pectations or sooner +6,31fficers e&hibit appropriate kno#ledge +6131fficers keep citi ens informed of actions being taken +823-

"op crime related concerns of respondents +concerned 9 very concerned responses-/ : : ;llegal Drugs +283<chool safety +283-

TOWN OF DEDHAM
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$hild safety in neighborhoods +223'urglary +2)3(lcohol use by under aged people +2)3-

600 High Street Dedham, MA 02026 Phone 781-751-9300 Fax 781-751-9330 !dedham"o#i$e!org

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=east concerning situations/ : : : : : Parking problems +*03'icycles riding against traffic +2,3>oise +2,3<olicitors in your neighborhood +213=oitering +)23-

$rime perception/ Ma.ority feel crime in Dedham is similar to area communities +),3383 feel there is more crime in Dedham than area communities : : >;'7< +>ational ;ncident 'ased 7eporting- data does not necessarily reflect this! >;'7< data is reported to the <tate each month4 Possible influence by media reporting?

))3 think crime has increased in Dedham over the past 12 months/ : : : : <pecific crime data fluctuates from year to year >;'7< data reflects a 63 decrease in reported crime from 2011 to 2012 Most significant year over year decrease:shoplifting +:323Most significant increase year over year:theft from vehicles +92*3-

TOWN OF DEDHAM
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600 High Street Dedham, MA 02026 Phone 781-751-9300 Fax 781-751-9330 !dedham"o#i$e!org

323 reported having curtailed activities due to crime concerns

2,3 reported that they generally do not see police in their neighborhoods/ : 7espondents from 82 streets reporting/

;ncluded 11 main streets #hich cruisers commonly traverse +t#o could be respondents from far end of street"hree streets are housing comple& streets

623 report they #ould not hesitate to call the Dedham Police for assistance/ : Press information has been released and posted on ###!dedhampolice!org related to #hat to e&pect #hen you call! "here appears to be some misunderstanding #ith regards to %uestions being asked by dispatchers! "his information has also been incorporated into our $iti ens Police (cademy program to educate the public in the role of Dispatchers ( dispatcher call back program has been initiated to keep citi ens informed #ith regards to ho# their issue is being resolved if desired (nimal $ontrol responses are desired

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613 of respondents feel the Dedham Police Department is doing a good@e&cellent .ob in providing services

Desired resource focus/

TOWN OF DEDHAM
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600 High Street Dedham, MA 02026 Phone 781-751-9300 Fax 781-751-9330 !dedham"o#i$e!org

1! ;dentifying illegal drug dealers +)*32! 7egistered se& offender tracking +3633! $rime prevention +3*3,! >eighborhood patrols +283)! Motor vehicle enforcement +223-

=east desired/ 1! Police athletic league +3332! Mountain bike patrol +2233! ;nternet crimes +223,! >eighborhood meetings +2,3)! Monitoring areas youth tend to loiter +233-

>eighborhood concerns/ : Aary by neighborhood

=ikely to be of concern/ 1! ;llegal drugs are easy to obtain +3132! 'urglary@theft +3033! <peeding@reckless operation +2*3-

TOWN OF DEDHAM
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Minors are involved #ith alcohol +213-

600 High Street Dedham, MA 02026 Phone 781-751-9300 Fax 781-751-9330 !dedham"o#i$e!org

>ot likely to be of concern/ 1! >oisy neighbors +)232! ;llegal dumping@littering +,*33! ;llegal drug use@transactions are visible +383,! (cts of vandalism@graffiti +3)3-

23!,3 of respondents #ould be interested in attending a $iti ens Police (cademy

3,3 of respondents #ould be interested in participating in >ational >ight 1ut events : : Desire for increased youth outreach <ome indicated health issues prevent them from participating

Demographics/ )23 of respondents are bet#een 30 and ,6 years of age )23 of respondents are female

TOWN OF DEDHAM
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Department continues to revie# the survey results in order implement strategies to address citi en concerns! "he follo#ing actions have been taken since the survey concluded consistent #ith the survey results/ : : ( partnership has been established #ith a Federal agency focusing on drug enforcement4 ( second <chool@$ommunity 7esource 1fficer has been assigned! <chool@$ommunity 7esource 1fficers #ill be trained in and incorporate crime prevention into their assignment4 Balk and talk patrols have been initiated in t#o commercial areas on a regular basis4 ( call back program has been initiated #ith the $entral Dispatch $enter to keep citi ens #ho call to report issues informed of actions taken if desired4 $ommunity education related to #hat to e&pect #hen calling for emergency services has been released and incorporated into our $iti en Police (cademy4 ( se& offender presentation took place for Dedham Public <chools P"1Cs 4 $anine $ontrol has been e&panded to (nimal $ontrol to deal #ith all domestic animals and #ildlife! (nimal $ontrol oversight has been transferred to the Police Department4 Department members have attended training related to forming a <ubstance (buse $oalition and $ommunity >orms4

600 High Street Dedham, MA 02026 Phone 781-751-9300 Fax 781-751-9330 to !dedham"o#i$e!org

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