Modified Nurse Manager Skills Inventory Tool for the Filipino Nurse Manager The most significant investment

a chief nurse can make in an organization and to the delivery of quality patient care is the development of current and future frontline nurse managers. We are on the brink of massive changes in access and delivery of health care. The front-line manager is in a critical position to make it all work and deliver what the public wants like better access, improved quality, and less cost. It isn t too late, but there isn t a lot of time to waste in making significant changes in the way we deliver care. The public might be confused about what health care reform means but that will not dampen their e!pectations for change. We can also be sure the government will do everything possible to meet public e!pectations without increasing government e!penditures. That means hospitals will need to find ways to do more with less. "s I review the nurse manager skills inventory tool, the financial management aspect which falls under the domain of managing the business caught my deepest concern and attention, and I believe we should modified the link in terms of money involvement because it is one of the main resources that an healthcare setting must have to start-up a good foundation. In every institution, financial management department was e!pected to allocate budget and should be involved and responsible for generating a funds needed to a propose activity or pro#ect for quality improvement and assurance for the member of institution and other matter. I suggest that all $ilipino citizens should be %hil&ealth member to avail all the adequate services and goods during hospitalization. 'o %hil&ealth membership should be e!panded. &ospitals should provide financial counseling to patients about their hospital bills and should make the availability of such counseling widely known. &ospitals should respond promptly to patients questions about their bills and torequests for financial assistance. &ospitals should use a billing process that is clear, concise, correct and patient friendly. &ospitals should make available for review by the public specific information in ameaningful format about what they charge for services. & o s p i t a l s s h o u l d m a k e a v a i l a b l e t o t h e p u b l i c i n f o r m a t i o n o n h o s p i t a l - b a s e d charity care policies and other known programs of financial assistance. &ospitals should have understandable, written policies to help patients determine if they qualify for public assistance programs or hospital-basedassistance programs. &ospitals should ensure that all written policies for assistinglow-income patients are applied consistently. In my institution, I want to modify the financial management because we are having the hard time to deliver quality patient care due to financial restrictions and incapability of many of our co-$ilipino citizens who lived in rural and urban areas. When the doctor ordered for laboratory e!ams, diagnostic procedures and medications. We addressed them in our hospital as critically poor or WWW stands for Walang Walang Wala, they really have the hard time complying to doctors and nurses for them to have quality management care. We referred them to domestic social worker and 'I(") group but then it s not enough to the continuation of quality care. 'ince it is a government hospital supporting citizens who can t afford health assistace, the politicians should e!tend their help by widening the the other benefits specifically the %hilhealth that should be e!panded.

Sabrina Ilagan R.N MSN 1st yr. student UERMMMCI

The Science

The leader within

The Art

Department of ealt!

ead Nurses

Department eads

Quality Patient Care

Sabrina Ilagan R.N MSN 1st yr. student UERMMMCI Quality Patient Care

Nurse Manager Skills Inventory Tools

$or *ach of the $allowing 'tatements, +ark ,heck -./ that correspond to the most appropriate 0evel of you agreement1disagreement. %lease mark all items2 3-*!ceeds *!pectations 4-+eets *!pectations 5-(eeds Improvement 6-$ail to +eet *!pectations

Managing a Business
Human Resource Management 7ecruitment Technique Interviewing Technique 0abor laws pertaining to hiring &iring policies and procedures from the facility &7 department. 8rientation of new employees Performance Improvement 9nowledge of performance improvement tools %atient safety Workplace 'afety %romoting Intradepartmental1 interdepartmental communication Foundational Thinking Skills 'ystem thinking knowledge as an approach to analysis and decision making. ,omple! adaptive systems definitions and applications :nderstanding organization behaviors ;ecision making skills %roblem solving skills Technology <asic computer skills Information technology Strategic Management %ro#ect +anagement <usiness development <usiness plan development %resentation skills %ersuasion skills ;eveloping strategic plan ;evelopment operational plans 3 4 5 6

Sabrina Ilagan R.N MSN 1st yr. student UERMMMCI

Human Resource eadership Skils %erformance +anagement 'taff development 'uccession planning ,oaching and )uiding skills Relationship Management and influencing $ehaviour ,ommunication skill *motional I= 'elf awareness *ffective use of dialogue Team dynamics ,ollaborative practise ,onflict management (egotiation +ediation &iversity ,ultural ,ompetence 'ocial #ustice )eneration diversity

eading the people !reating the eader in "ourself

Personal and Professional #ccounta$ility %ersonal growth and development *thnical behaviour and practise %rofessional association involvement ,ertification !areer Planning 9nowing your role 9nowing your fortune %osition yourself Personal %ourney &isciplines 'hared leadership1 council management "ction learning 7eflective practise Reflective Practice Reference Behaviour'Tenants &olding the Truth "ppreciation and ambiguity ;iversity as a vehicle to wholeness &olding multiple perspectives without #udgement ;iscovery of potential =uest for adventure towards knowing Sabrina Ilagan R.N MSN 1st yr. student UERMMMCI 3 4 5 6

9nowing something of life (urturing the intellectual and emotional self 9eeping commitments to oneself

Sabrina Ilagan R.N MSN 1st yr. student UERMMMCI

(NI)*RSIT" +F TH* *#ST R#M+N M#,S#"S#" M*M+RI# M*&I!# !*NT*R IN!>3 "urora <oulevard, <arangay ;o?a Imelda, =uezon ,ity 6664

,raduate School

In %artial $ulfilment of the ,ourse Master of S"ien"e in Nursing

Nurse Manager skills Inventory Tools

'ubmitted by2 'abrina @itug Ilagan, 7( 8ctober 5A64

'ubmitted to2 +aria 0uisa T. :ayan, ;&'c, +'(, 7( (ursing "dministration %rofessor

Sabrina Ilagan R.N MSN 1st yr. student UERMMMCI