A day at a perfumery

Scene 1: It is nearly half past nine.

Shop assistant: Can I help you? Customer: Im searching for a present for my best friend. Shop assistant: A boy or a girl? Customer: A girl. Shop assistant: Soa perfume or a shower gel? Customer: Shes about twenty years old. A perfume sounds good. Do you have the latest ones? Shop assistant: h yes! if you want to come with me Ill show you. Ah! yeah here they are. So we have the "#e Delicious$ by Donna %aran! it is very fruity! feminine and not too strong. So if you want to try it. Customer: &es! please. h! that smells very nice. Shop assistant: 'ere we have "#odytal($ by )om )ailor. It is sweet and for young women and its very fresh. And here we have a classic "*oma$ by +aura #iagiotti ,erfume! it suits everybody. Customer: -ell! they all smell good. Shop assistant: 'ow many millilitres do you want? -e have ./ ml and the smaller one is 01 ml. Customer: I thin( Ill ta(e the ./ ml. And how much do they cost? Shop assistant: )he )om )ailor costs 02! 31 4uro! the Donna %aran is 05! 1/ 4uro and the +aura #iagotti costs 06! 6/ 4uro. Customer: Ill ta(e the "#e Delicious$. And could you wrap it up for me? Shop assistant: f course. -ould you follow me to the till! please? h! would you wait for a second! please. I 7ust have to get the perfume from the stoc(. Customer: f course. Shop assistant: So! what (ind of gift8wrapping do you li(e? )he green one or the red one with the flowers? Customer: )he red one with the flowers! please. Shop assistant: (ay! so here you are. And thats 05! 1/ 4uro! please. 'ow do you want to pay? And do you have a customer card? Customer: &es! here you are and I would li(e to pay with credit card! please. Shop assistant: f course. h! erm...theres a hairdressers shop on the first floor. Do you want a voucher of 0/ 4uro for this hairdressers shop? Customer: &es! please. )han( you. Shop assistant: &oure welcome. 'ave a nice day. Customer: )han(s! have a nice day too.

Scene 2: Its about ten oclock.

Customer: 49cuse me. Shop assistant: &es. Customer: I got a very good body lotion and I forgot the name. Shop assistant: hthats no problem. Do you (now what it loo(s li(e? Customer: &es! the colour is beige. And theres a woman on the front. )he woman wears a bi(ini which is blue. Shop assistant: Ahhyes! you mean "*egina$ from :arla? Customer: &es! youre great. And do you have it? Shop assistant: &es! and do you want the face cream too? If you ta(e the face cream too we have a special offer. Customer: &es! please.

Shop assistant: Anything else? Customer: &eah! I need an aftershave for sensitive s(in! for my boyfriend. Shop assistant: Ah yes! I thin( I have one. Its "cool s(in$ from ;ivea. Customer: (ay! can I return it if its too strong? Shop assistant: f course you can! 7ust bring the receipt with you. Customer: Do you have a shower gel of this "cool s(in$? Shop assistant: &es! anything else? Customer: ;o! than( you. Shop assistant: So! thats .1!1/ 4uro! please. 'ow do you want to pay? Customer: -ith credit card! please. 'ere you are. (The customer hands over the card) Shop assistant: Im afraid its not wor(ing. Customer: )hats strange. h! Im sorry. I gave you the wrong card. 'eres the right one. Shop assistant: )hats o(ay. (This card works) 'ere is your receipt and here are your shower gel! the aftershave! the face cream and the body lotion. Customer: )han( you. ne <uestion= -hat are your opening times? Shop assistant: -e are open from :onday to >riday from ? a.m. until 1 p.m. Customer: )han( you. @ood8bye. Shop assistant: @ood8bye.

Scene 3: It is fifteen minutes past midday.

Customer: Sorry! do you sell vouchers? Shop assistant: &es! we do? Customer: I need one for my grandmother. Shop assistant: -e have vouchers for 1 4uro! 0/ 4uro and 01 4uro. Customer: Ill ta(e the one for 01 4uro. And I need a new mascara! my old one is stic(y. Shop assistant: I would ta(e the one from "b8pretty$ I got it myself and I love it. Customer: Could you get me a sample to try it? Shop assistant: &es! of course. Customer: And my sister bought a conditioner yesterday and I want to return it . Shop assistant: ;o problem. Do you have the receipt? Customer: &es! here you are. Shop assistant: )han(s. Anything else? Customer: Do you have a customer card? Shop assistant: &es! do you want one? Customer: &es! what are the advantages of a customer card? Shop assistant: &ou get credits! and for these credits you get a voucher. Customer: h! and what do I have to do? Shop assistant: Aust fill out this registration form. So 8 whats your first name? Customer: Samantha. Shop assistant: -hats your surname? Customer: Astin. Shop assistant: -here do you live? Customer: Strawberry Street 01a! 6B65 Shire Shop assistant: &our telephone number! please? Customer: /1352C16B2 Shop assistant: Do you have an e8mail address? Customer: &es! its anironDyahoo.com Shop assistant: Do you have a fa9 machine? Customer: ;o! I dont. Shop assistant: @ood! we are finished. So here is your customer card. Customer: )han( you.