The City of Greenwood Village, Colorado

Community Development Department

Welcomes your interest in the position of: ADMINISTRATIVE COORDINATOR 2013 Salary Range: $20.64$28.27 per hour Requisition Number 13-119 Open Until Filled

POSTED ON : October 18, 2013

About the Community Greenwood Village is a Denver suburb with 14,000 full time residents. The Village is an employment center that grows by 35,000 persons each work day. The Village offers a unique mix of rural and urban environments. From the unspoiled beauty of a quiet country meadow, to contemporary loft living, to traditional subdivisions, to world class business environments, the Village has it all. Residents in the Village can take leisurely rides on equestrian trails and high speed rides on the new light rail train system. Residents include highly educated business leaders, professionals and families who have expectations for high quality government services. The work of every Village employee supports and positively reinforces the relationships that exist between businesses and residents and their Village government. In addition, the work of every Village government employee provides on-going improvements to those qualities and characteristics that make Greenwood Village a great place to live, work, and conduct business.

Guiding principles provide the basis for employee behavior and decision making that results in high quality customer service and extraordinary organizational outcomes. These guiding principles include building relationships with all internal and external customers in order to make a difference in the lives of others; focusing all efforts on activities that directly contribute to the achievement of clearly defined outcomes; and commitment to non-stop change with the intent to make things better. Additional values are fostered in the organization and further drive the way we conduct business. Village staff are encouraged to bring innovation and creativity to their jobs. Continuous idea generation, experimentation and implementation help to improve efficiency and get to better results. Creating an environment where employees feel empowered promotes positive contributions throughout the organization. Employee empowerment cultivates an environment of leaders rather than an environment of followers. Annually each employee agrees to personally complete one or more significant goals that support and improve the outcomes of Village government. It is an expectation that employees will complete these activities in a timely and high quality manner. These performance objectives are considered to be part of the regular duties and are annually agreed upon by the employee and the employees supervisor based on department and organizational needs as well as employee interest.

About the Village Government Organization Greenwood Village city government exists to make a positive difference in the lives of those in the community. As an outcome-based organization, an emphasis is placed on providing exceptional customer service and providing a high quality of life for the residents of the Village. Residents appreciate and expect clean and safe living and working environments, beautifully built and natural settings, opportunities for recreational and leisure time activities, and convenient access to people, places, and information.

About the Department What We Do The Department ensures that new development in the Village fosters convenient access to amenities, services, and employment. Building designs are made safe and attractive. Existing neighborhoods and the natural environment are protected from the impacts of new construction through the work of the Department. The Department makes certain all public and private properties are maintained at appropriate Village safety and appearance standards. The department maintains customer service relationships that facilitate the attainment of high quality development outcomes. This employee shares responsibility for the achievement of organizational and departmental outcomes. This means that the employee will continually make on-going contributions to improve the quality and character of built environments found in the Village as well as the processes that are used by staff and development professionals that produce high quality development in the Village. How We Do It The Department identifies and articulates the communitys values, goals, and objectives through the maintenance of the Villages Comprehensive Plan. The goals and objectives of the Plan are achieved through the administration of regulations that govern the review and approval of new development in the Village. The quality and character of the Village is maintained by making certain that private property located in the Village is appropriately used and maintained. Safety in new building environments is promoted through the review of building plans and the inspection and safety certification of buildings under construction. Contributions This Position Makes to the Department The position assures the provision of high quality customer service and the achievement of customer satisfaction for persons developing property within the Village, the members of the Planning and Zoning Commission, the Board of Appeals and Adjustment, the Department Director, and Village staff as measured by timeliness of service, reliability of information and courtesy of service.

About the Job Why the Position Exists The purpose of the position is to assure the provision of high quality customer service that fosters customer satisfaction. Typical Activities that Support Organizational Objectives The position is responsible for achieving customer service objectives of the Administration Program. The position fosters a team oriented work environment for the program and the department. As is true with all positions, this position is responsible for making suggestions for the continuous improvement of department and Village operations. The position manages the Administration Program assuring that customers are extended high quality service. The position is a working management, supervisory, administrative, and technical position. Management duties include the assessment of program needs and the development of work and staffing plans along with annual budgets to meet identified needs. The position annually assesses program successes. Supervisory duties include the assignment of duties, establishing expectations for completion, monthly and annual evaluation of performance and coaching and mentoring of staff. Administrative duties include amending and documenting administrative procedures, as well as, providing direct support to members of the Planning and Zoning Commission, the Board of Appeals and Adjustment, the Department Director, and City staff. Technical duties include the implementation and maintenance of software up-grades in support of department operations. Qualifications The knowledge and skills needed to be successful in this position are typically gained through the attainment of a high school diploma or GED and five years of responsible secretarial and supervisory experience. You must have possession of, or ability to obtain, a valid driver's license and have a driving record satisfactory to obtain coverage by the City's insurance carrier.

As a municipal organization, Greenwood Village is an emergency provider of services. Some emergency situations, including weather related emergencies, may necessitate Greenwood Village employees to assist in areas of work which may not be directly related to the employees specific job function, but which will be within the physical capabilities, training, and skills of the employee. What the Employee Can Expect Employees in this position can expect to be challenged. The ability to multi-task while maintaining composure in working with the public and Village staff is important. The employee will be expected to develop mastery and understanding of the various development processes and computer systems that are used by the Village to manage and assure high quality development. The employee can expect to be appropriately trained and supported. The employee can expect to be recognized and compensated for good performance. The standards of the Village and department are high and the employee can expect to be rewarded for the quality of work and contributions to improvements in systems, methods, and outcomes of the department and Village. The employee can expect to be given high quality office equipment including computers and software to conduct the work in an efficient, high quality, and professional manner. The employee can expect a strong team orientation. In the Community Development Department, team members voluntarily agree to sign a team contract that clearly defines behavior expectations of all members of the department.

Immediate Supervisor George Weaver is the Director of Community Development. He has more than 20 years of management and municipal government experience. George thrives on creative problem solving and willing acceptance of change. The traits most important to George for this position include a high energy level, a strong sense of team, a strong customer service orientation, strong supervisory skills and project management skills. George values those that have a strong desire to a make a difference to the community and organization and he appreciates those that demonstrate a positive can-do attitude and enjoy the work that they do.

Expectations Employer Expectations All Greenwood Village employees share responsibility for contributing to the achievement of organizational and department outcomes by completing annual performance objectives that are considered to be part of their regular job duties. In addition, employees are expected to continue to grow professionally through continued learning opportunities that are applied to their job setting.

Working for Greenwood Village The Village fosters a work environment that encourages continuous learning and improvement, personal responsibility and accountability, and teamwork. The Village boasts a friendly, yet professional environment and employees are trained and supported. Guiding principles for the Village include non-stop change for the better; individual responsibility for personal and organizational success; commitment to learning in order to achieve desired results; fiscally, socially, and ethically responsible behaviors; organizational diversity; and a commitment to high quality work and efficiency. The Village offers an exceptional benefits package including a selection of two health plans, two dental plans, three retirement programs, vacation and sick leave, life insurance, long-term disability insurance, recreation reimbursement and more. In addition, the Village provides employees the opportunity to participate in training programs that encourage both personal and professional development.

How To Apply? Interested candidates can apply on-line, in person, or by mail. A Village application form is required. To apply on-line, visit the Villages website at www.greenwoodvillage.com and go to the Employment Opportunities page. To apply in person, visit our City Hall at 6060 South Quebec Street, Greenwood Village, CO to pick up an application packet. To apply by mail, call the Human Resources Office at 303-773-0252 or e-mail us at humanresources@greenwoodvillage.com to request an application packet. Whichever option you select, please apply at your earliest convenience as review of applications will begin immediately. Once your application is received, it will be reviewed by the hiring department. If you are selected to participate in the selection process, you will be contacted. Final candidates will be subject to a very thorough background investigation and a drug screen. The City of Greenwood Village complies with the Immigration Reform and Control Act. If hired, you will be required to provide evidence of authorization to work in the United States. It is the policy of the City of Greenwood Village not to discriminate on the basis of race, religion, sex, age, national origin, sexual orientation or disability unless related to a bona fide occupations qualification. The Administrative Services Director will provide reasonable accommodations for testing and employment for persons with disabilities.