eeq+ztrnt+on cnro x 1+te enqe x eecoro o1 ee.+z+onz x L+zt o1 1eapornry ee.+z+onz x ! to 99 L+zt o1 ssz ! to 99 L+zt o1 cocz x ! to 99 L+zt o1 chnpterz x ! to 99
1noe o1 unrn+nqz/ x ! to 99 nn1unct+onz
1noe o1 cros rnut x ! to 99 nezznqez
s1ruoreo cure1ces
u+qh+qhtz x ! to 99 eecoro o1 1eapornry ee.+z+onz x ! to 99 L+zt o1 c11ect+.e enqez x ! to 99 1nbe o1 contentz x ! to 99 rnut syaptoaz x !u! to !99 rnut 1zont+on eroceourez x zu! to z99 1nzk support+nq ontn x 3u! to 399 -------------------------------------------------------------------- u. c11ect+.+ty stnteaentz :!: enqe e11ect+.+ty bock 1he ztnteaent o1 e11ect+.+ty +n the e11ect+.+ty bock nt the bottoa e1t o1 ench pnqe correzponoz to the zua o1 the e11ect+.+t+ez +ncuoeo on the pnqe. uhen n pnqe npp+ez to n n+rcrn1t o1 the operntor 1eet, the uoro ^rLL^ +z q+.en +n the e11ect+.+ty bock. :z: c11ect+.+ty +n tet 1n the cnze o1 e11ect+.+ty o+11erencez u+th+n the tet, n ztnteaent o1 e11ect+.+ty +no+cntez the e11ect+.+ty o1 the 1oou+nq tet. cnape . ou r/c uu!-uu3 ----------------------------------------------- |crr . rLL | enqe !? 00-INTRO | | nny u!/u? | | e | | seos :3: c11ect+.+t+ez o1 ser.+ce suet+nz ser.+ce suet+nz nre +ncorpornteo nutoant+cny +n the 1sn +1 nt enzt one n+rcrn1t +z potent+ny npp+cnbe nno quoteo +n the ser.+ce suet+n. cnape . ou r/c rLL eozt ss z9-!xxx ror r/c uu!-uu5 1he nbo.e ztnteaent +no+cntez thnt the +n1orant+on +z potent+ny .n+o 1or rLL r/c. ror r/c uu!-uu5 the +n1orant+on +z ony .n+o n1ter nccoap+zhaent o1 the ss. ror r/c uu nno up the +n1orant+on +z .n+o nz the aoo+1+cnt+on unz eaboo+eo be1ore oe+.ery. :. eub+cnt+on rora 1he 1sn +z pub+zheo +n pnper 1ora on r1r spec+1+cnt+on uo. !uu ztnnonro z+zeo pnqez pr+nteo on both z+oez. n+cro1+a cnrtr+oqez nre nzo n.n+nbe. s. ee.+z+on ser.+ce 1he 1sn +z cuztoa+zeo nno zub|ect to. - uoran re.+z+onz - 1eapornry ee.+z+onz :1e: - cuztoaer or+q+nnteo chnnqez :coc:. 1heze nre annnqeo nz 1oouz. :!: uoran re.+z+onz uoran re.+z+onz 1or the pnper annun conz+zt o1 nn +zzue o1 o+11erent+n pnqez :thoze neu or re.+zeo: nt the zpec+1+eo re.+z+on onte. 1heze nre annnqeo nt chnpter e.e by. - u+qh+qhtz :uL: - L+zt o1 c11ect+.e enqez :Lce:. 1he u+qh+qhtz pro.+oe the renzonz 1or the re.+z+on o1 pnqez +n ench chnpter :aoo+1+cnt+on/ss +ncorpornt+on etc.:. 1he Lce +ztz n pnqez .n+o 1or the chnpter nno the+r +zzue ontez. r re.+z+on cooe nzo +no+cntez +1 ench pnqe +z ee.+zeo :e:, ueu :u:, oeeteo :o: or e+zt+nq :no cooe:. 1he a+cro1+a cnzzettez nre 1+aeo u+th the nppropr+nte pnqez 1or the re.+z+on +nzerteo. :z: 1eapornry re.+z+onz 1eapornry re.+z+onz nre +zzueo to +ntroouce +n1orant+on uh+ch cnnnot un+t unt+ the net noran re.+z+on. 1hey auzt be +ncorpornteo nz ztnteo on the 1e trnnza+ttn zheet. uoue.er, ony the teapornry re.+z+onz oeeteo by the h+qh+qhtz o1 n noran re.+z+on auzt be reao.eo. ----------------------------------------------- |crr . rLL | enqe !8 00-INTRO | | nny u!/u? | | e | | seos 1neoe1ru1. - oo not reao.e n teapornry re.+z+on unezz +nztructeo to oo zo by. :!: the h+qh+qhtz o1 n noran re.+z+on or :z: n neu teapornry re.+z+on zuperzeo+nq the pre.+ouz one. - uponte the eecoro o1 the 1ez pnqe nccoro+nqy. - 1he noran re.+z+onz nre nccoapnn+eo by n +zt q+.+nq the teapornry re.+z+onz uh+ch hn.e been +ncorpornteo nno the teapornry re.+z+onz uh+ch zt+ rean+n e11ect+.e. :3: ee.+z+on zyaboz :n: 1et re.+z+on ee.+zeo or neu tet +z +no+cnteo by n re.+z+on cooe :e: +n the e1t anrq+n, 1nc+nq ench nooeo or aoo+1+eo +ne. :b: oeeteo tet r re.+z+on cooe :e: +z q+.en +n the e1t anrq+n, 1nc+nq n bnnk +ne. :=: cuztoaer or+q+nnteo chnnqez :cocz:. :n: coc 1oent+1+cnt+on cocz +ncorpornteo +nto the 1sn nt cuztoaer requezt to re1ect ontn or proceourez or+q+nnteo by nno pecu+nr to thnt zpec+1+c cuztoaer, u+ be perannenty +oent+1+eo by the coc re1erence nuaber nno by nzter+zkz +n the r+qht hnno anrq+n on the +no+.+un pnqez :zee enape +n the anrq+n o1 th+z pnrnqrnph:. 1he coc ontn +ncorpornteo +nto the 1echn+cn ontn +z zhoun +n ^eos1^ con1+qurnt+on ony. :b: eezponz+b++ty uhere the cuztoaer requeztz r+rbuz to +ncorpornte the cuztoaer'z or+q+nnteo ontn or thnt o1 nny other pnrty +nto the techn+cn ontn +zzueo by r+rbuz :^1echn+cn ontn^: rent+nq to the opernt+on, an+ntennnce, o.erhnu, repn+r or aoo+1+cnt+on o1 the n+rcrn1t, r+rbuz zhn oo zo on the cono+t+on thnt the uze o1 the coc ontn zhn be ent+rey nt the cuztoaer'z r+zk, r+rbuz be+nq unoer no +nb++ty uhntzoe.er +n rezpect o1 e+ther the contentz o1 nny coc ontn, or the e11ect uh+ch the +ncorpornt+on o1 zuch coc ontn any hn.e on the 1echn+cn ontn +zzueo by r+rbuz. :c: o+zcn+aer cnuze r1esus ucecsx cxeecssLx o1scLr1ns rux ruo rLL ureeru11cs, cxeecssco oe 1neL1co, oerL oe ue111cu, re1s1uc sx Lru, couesc or ocrL1uc, oe o1uceu1sc, ruo u11uou1 L1n11r11ou rLL ureeru11cs rs 1o ourL11x, oecer11ou, ncecuru1rs1L11x, r11ucss roe rux 1u1cuoco eueeosc, ruo rLL o1uce curerc1ce1s11cs uur1socvce, or cus1once oe1c1ur1co curuccs 1ucoeeoer1co 1u1o 1uc 1ccuu1crL or1r 1ssuco sx r1esus. 1uc roecco1uc o1scLr1nce surLL rLso reeLx 1o rux o1uce eoe11ou or r1esus 1ccuu1crL or1r uu1cu nrx sc rrrcc1co sx sucu cus1once oe1c1ur1co curuccs. ----------------------------------------------- |crr . rLL | enqe !9 00-INTRO | | nny u!/u? | | e | | seos L. eequeztz 1or 1sn ee.+z+on nno correzponoence :!: rn er1/ere :eequezt ror 1n1orant+on/eequezt ror ee.+z+on: 1ora +z pro.+oeo to epeo+te r1esus rezponzez to 1sn quezt+onz. 1t +z requezteo thnt th+z 1ora be uzeo 1or nny quezt+onz concern+nq the 1sn. :z: r coaaun+cnt+onz concern+nq the 1sn zhouo be zent to. r1esus s.r.s. 1echn+cn ontn support nno ser.+cez ! eono eo+nt nnur+ce seonte 3!?u? snqnnc ceoe rrnnce n. 1et srenkooun :rn1oss: nno con1+qurnt+onz 1he 1nut +zont+on proceourez cnn qenerny be conz+oereo nz correct+.e an+ntennnce tnzkz. 1here1ore, rn1oss :r+rcrn1t nn+ntennnce 1nzk or+enteo support syztea : hnz been npp+eo to the 1sn 1or the 1unct+onn nrrnnqeaent o1 the ontn. 1h+z nzo hnz the no.nntnqe o1 conz+ztency u+th the rnn :r+rcrn1t nn+ntennnce nnnun:. conzequenty, the 1nut +zont+on proceourez nre broken ooun +nto rn1oss tnzkz nno zubtnzkz. 1he 1nzk nuaberz nre pr+nteo +n the 1sn nno the zubtnzk nuaberz nre oa+tteo : nz nn opt+on, the zubtnzk nuaberz cnn be pr+nteo :. r br+e1 oezcr+pt+on o1 the ztructure o1 1nzk nuaberz 1oouz, 1or 1urther +n1orant+on penze re1er to the rnn +ntroouct+on. ----------------------------------------------- |crr . rLL | enqe zu 00-INTRO | | nny u!/u? | | e | | seos 1nzk ceaentz/ 1rss xx-xx-xx-xxx-xxx-xxx-xxx ! z 3 = 5 ? ------------------------------------------------------------------------------- cLcncu1 ruuc11ou ------------------------------------------------------------------------------- ! to 3 r1r z+ o+q+t nuaber = 1h+z three o+q+t nuaer+c 1unct+on cooe +z uzeo to +no+cnte the pnrt+cunr 1unct+on +n.o.eo. ror the 1sn th+z +z nunyz 8!u. 5 1h+z three o+q+t nuaern ennbez n un+que +oent+1+cnt+on tnzk nuaber to be nocnteo 1or n 1nzkz uh+ch nre +oent+cny nuabereo throuqhout the preceo+nq eeaentz. 1nzk +oentz beq+n nt 8u! nno rn+ze, +n zequence, to 999 :an+aua: u+th+n the e. sock. 1uztrnt+onz nno tnbez nre conz+oereo nz tnzkz. 1h+z three o+q+t nphnnuaer+c +no+cntor coapr+zez o1. - r+rzt o+q+t nphn to +no+cnte n o+11erent con1+qurnt+on :aoo+1+cnt+on, zer.+ce buet+n:z:, etc.:. - secono nno th+ro o+q+t nuaernz to +no+cnte nternnt+.e aethooz/techn+quez o1 troube zhoot+nq cnape. -?8-3!-uu-8!u-8u!-r u!
1h+z nphn o+q+t- +oent+1+ez n con1+qurnt+on :ss etc.:.
1heze tuo nuaer+cn- o+q+tz +oent+1y n con1+qurnt+on o1 aethoo/techn+que. - con1+qurnt+onz oue to o+11erent aoo+1+cnt+on ztnnonro, ser.+ce suet+n :ss: +ncorpornt+on, etc.. ?8-3!-uu-8!u-8u!-r -