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The same marketing mix can be used successfully with any product or target market. 5. Learning marketing skills can help people to effectively present themselves in many situations. 6. The same marketing mix can meet the needs of all customers. 7. Marketing mix decisions affect each other. 8. The Four Ps are product, price, place, and production. 9. Marketing skills can help you when you start your career. 10. Marketing has little to do with relationships.
Multiple Choice: Write the letter of the best response in the space to the left of the number. ______ 1. The process of telling people about the product and the company that offers it is _____. A. B. C. D. ______ 2. promotion brainstorming retailing distribution
The plan of action for marketing a product is the _____. It consists of the decisions made about each of the Four Ps. A. B. C. D. SWOT analysis marketing dynamic marketing mix competition grid
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An individual or group who buys products is known as a _____. A. B. C. D. customer retailer producer distributor
Self-Check
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A _____ is a physical item; something you can touch. A. B. C. D. service product market good
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Making products available to customers involves the element of _____. A. B. C. D. customer service place promotion marketing
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A company will focus on satisfying the needs of a specific group of customers, known as its _____. A. B. C. D. demographic employees target market clientele
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_____ consists of dynamic activities that focus on the customer to generate a profitable exchange. A. B. C. D. Promotion Marketing Retailing Product development
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A concept, cause, issue, image, or philosophy that can be marketed is a(n) _____. A. B. C. D. good product idea article
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The amount of money requested or exchanged for a product is the _____. A. B. C. D. price gross sum quantity
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10. The _____ consists of product, place, price, and promotion. A. marketing mix B. advertising campaign C. marketing dynamic D. Four Ps
Oxford University Press, 2013, Marketing Dynamics Online, ISBN: 978-0-19-900745-5
Self-Check
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11. An action that is done for you is a(n) _____. A. B. C. D. promotion activity service intangible
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12. The process of physically delivering goods to customers is _____. A. B. C. D. brand positioning channel management distribution disposal
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13. A guide that helps a company avoid such pitfalls as lost sales, lost opportunities, and poor product planning is a _____. A. B. C. D. mission statement marketing plan game plan code of ethics
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14. Anything that can be bought or sold is a _____. It includes goods, services, and ideas. A. B. C. D. product consumable promotion widget
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15. The process by which a company can determine its strengths, weaknesses, opportunities, and threats is a _____. A. B. C. D. SWOT analysis marketing analysis customer survey advertising strategy
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16. A prediction of future sales and revenue is a _____. A. B. C. D. marketing plan hypothesis SWOT analysis forecast
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17. A business that buys products to resell to final consumers is a _____. A. wholesaler B. retailer C. distributor D. middleman
Oxford University Press, 2013, Marketing Dynamics Online, ISBN: 978-0-19-900745-5
Self-Check
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18. Marketing consists of dynamic activities that focus on the _____ to generate a profitable exchange. A. B. C. D. product price customer promotion
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19. The main goal of marketing is _____. A. B. C. D. to meet customer needs to meet customer wants to provide a product customers can and will buy All of the above.
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20. A product can be a(n) _____. A. B. C. D. price, place, or promotion service, task, or calling good, service, or idea idea, advertisement, or service
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21. Decisions about the marketing mix are made with the _____ in mind. A. B. C. D. promotional message Four Ps price limit target market
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22. You have developed a new video game called Tactile Force Annihilation. You decide to sell it for $59.99 at EB Games and Future Shop. You think this will be a hit amongst teenage boys. Which marketing mix component did you miss when planning? A. B. C. D. Price Promotion Target market Place
Self-Check
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23. Suppose Sony recently released a new virtual-reality television. They targeted adults in their 40s with high incomes, who love being the first to own new technology. The price point was set at $4000. The company developed a social media campaign that focused on word-of-mouth promotion through Twitter. Although Sony expected the television to sell out quickly, one week after the product launch they found that sales were low. When they surveyed customers to see what they were shopping for, many customers said they had never heard about the new television. Which part of Sonys marketing mix was handled incorrectly? A. B. C. D. Price Promotion Place Product
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24. Suppose Nike is investigating whether to develop a set of high heel shoes for women. They have conducted a SWOT analysis to see if this would be a profitable market opportunity. Which of the following statements is a strength for Nike in this situation? A. Nike already has great distribution and brand name exposure. B. A recent study showed that women are suffering great foot pain due to poorly-designed high heel shoes. C. Women do not associate Nike with high heels. D. Launching high heels in their store may affect their athletic brand image.
Self-Check
Answer Key
True/False: 1. F 2. T 3. T 4. F 5. T 6. F 7. T 8. F 9. T 10. F Multiple Choice: 1. A 2. C 3. A 4. D 5. B 6. C 7. B 8. C 9. A 10. D 11. C 12. C 13. B 14. A 15. A 16. D 17. B 18. C 19. D 20. C 21. D 22. B 23. B 24. A