Lynne M.

Pauly
lynne.pauly@gmail.com 1320 East Prairie Avenue Wheaton, llinois !01"# $!30% 23&'###& PROFILE
Diverse Business Management Professional with expertise in Operations, Administration, Client Management, Accounting, and Human Resources. Highly adept at designing and implementing processes, programs, and systems that enhance organizational e ectiveness and propel companies orward. !ni"ue a#ility to add value in mature mar$ets as well as turnarounds and startups. %ossesses strong interpersonal, leadership and management s$ills coupled with high integrity.

(trategic Agility) *perational E+cellence) ,elationship Management) Pro-ect Management) Lea.ership / 0alent Management)

Hands&on, pragmatic strategist who #rings ocus and structure to complex issues. Develops innovative strategies and partners e ectively at all levels, internally and externally, to align o#'ectives and achieve results. (ocuses on growth and e iciency #y reengineering processes, deploying new #usiness practices and driving change, #oth internally and customer& acing, which results in sharply improved per ormance. Highly analytical. )iews employees and customers as valua#le #usiness assets. *mpact ul and creative leader who en'oys #uilding #oth internal and external relationships and exceeding communication and service expectations in support o #usiness development. Highly e ective partnering with #usiness leaders to create innovative programs that vastly improve e ectiveness across the organization. Drives to ull program implementation. +trong communication s$ills. Highly adept in the creation and implementation o new policies and programs that reduce litigation expense, decrease turnover, increase productivity and positively a ect the #ottom&line. PROFESSIONAL EXPERIENCE

CONSULTANT, Chicago, *llinois 2 !! " Present %rovide services to start&up and mature organizations in the areas o accounting, operations, customer service, and human resource management. S#OPPERTRA$ RCT CORPORATION, Chicago, *llinois !%%& " 2 ! ,lo#al leader in providing people counting technology and data analysis to retail and entertainment industries. Annual revenue during tenure grew rom -.//0 to in excess o -1/MM. 1usiness A.ministrative Manager 2344. & 34456 Recruited to 'oin startup organization and reported to (ounders. *mplemented all Operational and HR processes and systems. %rovided customer service, sales and mar$eting support, and executive assistance. Developed all start&up accounting systems 2#illing, A7R, A7%, reporting6 and managed purchasing. 2eneral Manager 23445 8 9//96 Reported to C:O and managed overall operation o the irm through company;s initial growth. Managed product and service delivery to customer #ase, responded to all in"uiries and re"uests or support. Designed and maintained #asic HR, inance and operational processes and systems. Managed recruitment and retention through initial growth< transitioned inance and operations to expanding management team. 3irector, 4uman ,esources 29//9 & 9//=6 ,rew #usiness rom headcount o . at startup to 3./ through structured hiring and recruitment programs.

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*mplemented >opgrading philosophy and trained management team on concepts including 'o# description development, interviewing, candidate assessment and integrated per ormance management system. +aved -3..MM over 1 years #y implementing innovative medical program while maintaining #ene it levels. Managed ac"uisition o 5/ additional employees through merger and integrated all employees with no voluntary turnover. Assisted with due diligence and departmental sta ing plans. !pgraded and maintained all HR processes&&recruitment, retention, policy, per ormance management, compensation, #ene its management, payroll, employee relations, communication, coaching, international payroll and #ene its, compliance, and recognition. *mplemented comprehensive internal communication plan, improving employee engagement and morale.

5ice Presi.ent, 4uman ,esources 29//= & 9/336 0ey mem#er o management team responsi#le or supporting strategic direction through human capital. ?or$ed with international executives to implement operations in Canada and China to acilitate #usiness expansion and ensure inclusion. Maintained turnover rate o @1A through 9//4 through e ective employee relations and retention programs. Designed and implemented cost&reduction program in 9//B to preserve 3//A o headcount #y revising roles and wor$ low and implementing temporary modi ications to compensation and #ene its plans. De tly handed legal compliance with / lawsuits7claims in 3. years. Continually pursued cost&reduction measures e.g., changed C/30 vendor to reduce expense and streamline administrative #urden, while improving #ene it program, iduciary protection, and employee experience. C'BER(ER ) COMPAN*, Carol +tream, *llinois !%%+ " !%%& %rivately&held, -9..MM #outi"ue irm that provides in ormation management consulting and sta ing services to pu#lic li#raries and corporate in ormation centers. 1usiness Manager Responsi#le or overall management o general #usiness operations. Reviewed and upgraded all administrative and inancial systems, improving pro'ect costing, time trac$ing, client #illing, collections, records retention, #usiness orms, and purchasing. Hired, trained, supervised, and evaluated all administrative personnel. Re&structured wor$ low and developed ormal 'o# descriptions. Revised and en orced all HR policies and procedures. CONSULTANT, Chicago, *llinois !%%! " !%%+ %rovided administrative, inancial, and executive support, computer system design and procurement, and corporate event production. Clients ranged rom start&up irms to (ortune 3// companies such as Merc$ D Co. LO,ETT PRO-UCTIONS, Eisle, *llinois !%.+ /!%%! %rivately&held -9MM consulting irm that provided convention content design, production services and logistics management to (ortune 3// customers such as American :xpress, Allied&+ignal and +ears. Manager o6 7inance an. A.ministration8Account E+ecutive8Pro.ucer 234B5 8 34436 (unctioned as client liaison on all contractual and inancial matters. %artnered with client to design and produce meeting components and special events. *66ice Manager 234B. & 34B56 E+ecutive Assistant $part'time% 234B1 & 34B.6 E-UCATION0PROFESSIONAL0ACTI,ITIES ,eneral7#usiness classes ta$en at College o Du%age 2C./ ,%A over credit e"uivalent o 1 years6 %ro essional in Human Resources Certi icate %rogram 2De%aul !niversity6 Center or Creative Eeadership 8 Eeadership Development %rogram

Lynne M. Pauly
+ociety or Human Resource Management 2+HRM6 Mem#er )ariety o HR +eminars 2Managing Culture Change, Recruiting, Harassment6 *llinois >echnology Association HR %anel Mem#er )olunteer&(riends or >herapeutic :"uine Activities, Almost Home (oundation

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