Niki Rodriguez

Atlanta, GA 30331 (404) 349-9818 e: niki_r@bellsouth.net (404) 349-4657 e: nikir@totalhomenetworks.com Skilled Sr. Program/Project Manager well versed in fundamental PMI Methodology! My objective is to obtain a position within the IT Industry where I can maximize my existing program/project management experience in resolving critical IT engagements, and/or managing traditional infrastructure and application development IT projects.

Accomplishments:
- Utilizing an Agile model, program managed the cross functional virtual team that developed the first

ever Collaboration as a Service Cloud based Direct offering from Cisco -Served as Program Manager on Ciscos Large Complex Deal Team (LCD) which was responsible for developing initial consumption based cloud service offerings for exclusive customers -Successfully project managed over ten critical engagement efforts (Cisco CAP Cases) from initial planning through resolution -Successfully project managed traditional IT based subscription and transactional projects. -Lead team that developed the risk management plan for the first PMO in Cisco Advance Services

Skills:
-Strong understanding and experience in project management methodologies including; PMI, Waterfall, Interative, Agile, Itil. -Strong understanding and experience in IT networking technologies and related technologies -Strong leadership and collaboration skills to manage virtual teams -Excellent oral and written communication skills and ability to engage with all levels of an organization -Strategic and critical thinking -Ability to influence senior leaders -Conflict resolution / negotiation -Adept at situational leadership Skilled with MS OFFice, MS Project, Visio

Program/Project Manager- Cisco Systems Atlanta, Ga. (Mar, 2008 Oct, 2013)
-managed cross functional teams in implementing IT network technologies and support services -Responsible for delivering key initiatives on time, in scope, and within budget

-Identified and manage project level risks, developed mitigation planning for monitoring and controlling such risks. -Defined and tracked key metrics for each milestone of the projects. -Manage project financials including planning, forecasting and expenditures. -Planned and executed communications to improve value perception of the ongoing projects -Engaged with all levels of customer management through both oral and written communications -Strategic and critical thinking in seeking to continuously improve product and service offerings.

Network Consulting Engineer- Cisco Systems Atlanta, Ga. (Oct, 2000 Mar, 2008)
Served as both a subscription and a transactional Network Consulting Engineer. As a lead subscription engineer the responsibilities included proactive design, implementation and optimization support of large customers (Fortune 100/500) with Cisco based networks. Overall goal was to become a trusted technical advisor to the customer while building on a long term relationship over multiple years. As a transactional engineer, individually or as part of a team worked within a time frame to design implement and support specific core and advance networking technology projects. Types of projects included Routing and Switching, Wireless, Unified Communications (Voice), Data Center, both LAN/WAN and a multitude of others technologies.

Managing Network Engineer- The Signature Group Vienna, Va. (Jan, 1998 Sep, 2000)
Responsible for bringing resources to bear on various networking projects within a five state south central region. Worked as an individual or as a team lead on design, implementing and support of Cisco based technology projects. Responsibilities also included formulating relationships with Cisco as a partner and various customers for the purpose of fostering business opportunities.

Lead Network Engineer, RPM Consulting Laurel, Md. (May, 1996 Dec, 1998)
As a networking consultant, supported Cisco based customer networks. Primary customers were Fanny Mae and First Union Bank. Worked as part of a team and as team lead in the implementation and support of new and existing networking technologies equipment. Worked with various networking technologies including both routers and switches, routing and routed protocols. Lead a three-person team, which designed one of the first Cisco Catalyst 5000 switch implementations consisting of over two thousand switches.

Education:
BS in Business Administration (BSBA) emphasis in Management Information Systems, UNLV (Dec, 1991) MS in Project Management (MSPM), George Washington University (Candidate 2015)

Certifications:
PMP, ITIL, CCNP, CCDP,

Interests:
Family, Cycling, Golf, Working out