Strategic Management

SM assgn :01: Shagun
Multiple Choice Single Answer

Question The decisions which are relate to daily decisions like leave records etc.
which are mundane in nature & highly routined & can be done at a junior
level are
Correct Answer operational decisions
Your Answer operational decisions

Question Strategic management is concerned with
Correct Answer long- range planning
Your Answer long- range planning

Question Mass media includes
Correct Answer radio, TV, internet etc.
Your Answer customer & dealers
Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)
Correct Answer Identifies quality and productivity from a production process , Identifies
impact of any change on performance , Instantly spots malfunctions and
show where they occur
Your Answer Identifies quality and productivity from a production process , Identifies
impact of any change on performance , Integrates manufacturing with
business strategy
Select The Blank

Question ETOP stands for ________.
Correct Answer environmental threat & opportunity profile
Your Answer environmental threat & opportunity profile
Select The Blank


Question The various areas covered by social responsibility are
Correct Answer Inner Circle , Intermediate circle , Outer Circle
Your Answer Inner Circle , Outer Circle , Middle Circle
Select The Blank

Question ________ is the drive to achieve beyond one's expectations
Correct Answer Motivation
Your Answer Inspiration

Question They enact the formal role of reviewing and screening executive decisions in
the light of their environmental, business and organisational implications
Correct Answer Board of director
Your Answer External auditor
True/False
Question HR implementation involues a series of action programme like production,
estimation of raw materials, labour & machine hours.
Correct Answer False
Your Answer True

Question The decisions which are applied to structured or routine problems are
Correct Answer programmed decisions
Your Answer programmed decisions

Question CAP related to internal appraisal of firm stands for
Correct Answer competitive advantage profile
Your Answer competitive advantage profile

Question Factors to be considered in political- legal environmental scanning are
Correct Answer govt. policies, stability, philosophy of govt. , legal system, implementation,
infrastructure , import-export
Your Answer govt. policies, stability, philosophy of govt. , legal system, implementation,

Question Denominator management
Correct Answer cost reduction
Your Answer cost reduction
True/False
Question Counterfeiter copy but with a difference that can be seen.

Your Answer True
True/False
Question The actual performance deviates positively over the budgeted performanve.
This is an indication of superior performance
Correct Answer True
Your Answer True

Question Strategic management is mainly the responsibility of
Correct Answer Top Management
Your Answer Top Management
Select The Blank

Question Value chain analysis is an effective tool for ________.
Correct Answer internal analysis
Your Answer product performance analysis

Question This strategic posture invests sufficiently to stay in the race but avoids pre-
mature commitments
Correct Answer Reserve the right to play
Your Answer Reserve the right to play
Select The Blank

Question ________ and greater accountability replace formal control.
Correct Answer Self-discipline
Your Answer Co-operation
True/False
Question Macro environment has got immediate impact on business.
Your Answer True

Question Three important managerial qualities required for the effective strategic
management
Correct Answer Conceptual, human & intellectual skills , Decision making ability , Vision
Your Answer Conceptual, human & intellectual skills , Decision making ability ,
communication skills
True/False
Question Scheduling is a part of strategic management.
Your Answer True

Question This strategic posture takes the current industry structure and its future
evolution as given and then react to the opportunities the market offers
Correct Answer Adapters
Your Answer Adapters

Question Attack strategies are
Correct Answer frontal attack , flank attack , encirclement attack
Your Answer frontal attack , flank attack , Enrichment attack

Question Merger takes place
Correct Answer between a buyer and a seller , to avail tax concessions , to increase growth
rates
Your Answer between a buyer and a seller , to increase growth rates , to end rivalry
between the two

Question Principles to manage strategic alliances are
Correct Answer clarity in strategy & responsibilities , blending cultures , provide for an exit
strategy
Your Answer clarity in strategy & responsibilities , blending cultures
Select The Blank

Question ________ identifies the impact of any change on performance
Correct Answer Statistical quality control
Your Answer Statistical quality control

Question The Hallmarks for self-regulation are
Correct Answer Trust & fairness , Changed Management , Integrity & thoughtfulness
Your Answer Trust & fairness , Changed Management , Integrity & thoughtfulness
Match The Following

Question Correct Answer Your Answer
Ballast business Fit well but low opportunities Fit well but low opportunities
Gap analysis Difference between desired and Difference between desired and
projected performance projected performance
Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate
Heartland business Give the highest priority Give the highest priority
True/False
Question Standards of performance act as the benchmark against which the actual
performance is compared.
Correct Answer True
Your Answer True
True/False
Question Change in company's strategy gives rise to problems necessitating a new
structure to be made
Correct Answer True
Your Answer False
Select The Blank

Question Modern Accounting uses ________ as a unit of measure
Correct Answer Time
Your Answer Possession

Question Corporate strategy ensures
Correct Answer fit between the firm and its environment
Your Answer fit between the firm and its environment
True/False
Question Divestiture is opposed to diversification.
Your Answer True
Match The Following

Marketing a product Mass segmentation Product formulated
Environmental Analysis Social, Political, legal & Social, Political, legal & technology
technology
Swot Analysis Matching, converting, minimizing Availability of resources
& avoiding strategies
Marketing strategy Life cycle considerations Product formulated

Question It is the process of analyzing, dividing and arranging work or activities into
manageable portion for individuals, sections & departments
Correct Answer departmentation
Your Answer policy framing

Question Factors to be considered while deciding candidates for divestiture are
Correct Answer taxes , availability of buyers , market reaction
Your Answer taxes , availability of buyers , willingness of employees
Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage
in the production process
Correct Answer Flotilla concept
Your Answer Flotilla concept

Question An unhealthy portfolio has
Correct Answer More dogs , Few stars
Your Answer More dogs , Few stars

Question Strategic intent
Correct Answer obsession with an organization , ambitions in proportion to their existing

resources & capabilities , what the organization strives for.
Your Answer obsession with an organization , what the organization strives for. , concept
of optimization
True/False
Question The actual performance matches the budgeted performance. This is a
realistic situation.
Your Answer False
Select The Blank

Question ________ should have the ability to develop a visionto see patterns into the
future.
Correct Answer Leaders
Your Answer Inspectors

Question Financial environment is concerned with
Correct Answer demand & supply of money, capital markets
Your Answer demand & supply of money, capital markets

Question The control process requires the following types of information
Correct Answer Planned performance , Variances , Reasons
Your Answer Planned performance , Variances , Motivation
Select The Blank

Question Strategic evaluation determines the effectiveness of ________
Correct Answer Strategy
Your Answer Strategy

Question Various phases of Growth are
Correct Answer Creativity , Delegation , Co-ordination
Your Answer Creativity , Delegation , Co-ordination

SM assgn :02: Shagun
True/False
Question Changes in company structure also necessitates changes in the systems
in various degrees
Correct Answer True
Your Answer False

Question Different kinds of information systems are
Correct Answer Operational level system , Knowledge level system , Management level
system
Your Answer Knowledge level system , Management level system , Operational level
system
Select The Blank

Question ________cost accounting measures the cost of producing and ignores
the cost of non-producing
Correct Answer Traditional
Your Answer Traditional

Question It is the most important feature in the implementation of strategic
management
Correct Answer leadership
Your Answer leadership

Question The discipline which deals with what is good and bad and which moral
obligation is
Correct Answer Ethics
Your Answer Ethics


Question Horizontal integration is concerned with
Correct Answer product lines
Your Answer product lines

Question The major issues of appraisal system are
Correct Answer Factors of appraisal , Relevance of apprasial , Procedure of appraisal

Your Answer Factors of appraisal , Procedure of appraisal , Individual appraisal

Question Contractual entry modes are
Correct Answer licensing / franchising
Your Answer licensing / franchising
Match The Following

Executive summary Synopsis of marketing plan Synopsis of marketing plan
Line Managers Responsibility Ensuring Implementation of Taking decisions regarding

marketing actions efficient and effective allocation of
resources
Middle- level Managers Ensuring proper tactical changes Ensuring proper tactical changes
Top level Executives Taking decisions regarding Marketing goals

efficient and effective allocation
of resources

Question General Electric Matrix is divided into how many cells
Correct Answer 9
Your Answer 4
Match The Following

Comparative analysis is historical analysis value chain analysis
Benchmarking is competitive analysis competitive analysis
Michael Hammer & James Chapy Reengineering Reengineering
GDP stands for gross domestic product gross domestic product

Question The reasons for acquisition are
Correct Answer Increased market power , Increased diversification , Increased speed to

market
Your Answer Increased market power , Increased diversification , Encourage
excessive competition

Question These following factors determine the desire of risk
Correct Answer Strategies , Resources

Your Answer Resources , Competence , Time , Strategies
True/False
Question Arranging training program on productivity is a strategic decision.
Your Answer True

Question Critical resources in the emerging information age are
Correct Answer Information , Expertise , Intelligence
Your Answer Capital , Information , Expertise

Question Factors determining HRP (Human Resource Planning )
Correct Answer Type & Strategy of organisation , Environmental uncertainties , Type &
quality of information
Your Answer Type & Strategy of organisation , Environmental uncertainties , Type &

Question Core purpose
Correct Answer mission
Your Answer mission

Question Mission
Correct Answer philosophy, public image
Your Answer target
Select The Blank

Question Japan's major productivity gains are the results of social changes
brought about by ________
Your Answer Michael Porter's model for Industry Analysis
Select The Blank

Question Displacing competitor is ________ category of goal.
Correct Answer common enemy
Your Answer competitive
True/False
Question The super structure indicates ways in which company's tasks are
integrated or coordinated
Correct Answer True
Your Answer True

Question Competenncy models reveal three types of capabilities
Correct Answer Technical skills , Cognitive skills , Emotional Intelligence Quotient
Your Answer Technical skills , Cognitive skills , Emotional Intelligence Quotient

Question Program is a combination of
Correct Answer goals , policies , procedures
Your Answer goals , policies , corporate strategy

Question The various models of social responsibility are
Correct Answer Austere Model , Vendors Model , Civic Model
Your Answer Austere Model , Vendors Model , Inner Model
Select The Blank

Question ________ is a deep understanding of ones emotions, strengths,
weaknesses, needs, drives & their effects on self and others.
Correct Answer Self-awareness
Your Answer Emotional quotient
True/False
Question Change in company structure from divisional to matrix also mean
changes in the systems in various degrees
Correct Answer True
Your Answer True

Question These people are primarily responsible for operating control based on
budgeting, reporting and financial analysis
Correct Answer Company secretary , Auditor , Financial controller
Your Answer Company secretary , Auditor , Financial controller
Select The Blank

Your Answer SWOT analysis

Select The Blank
Question Like roots of a tree, ________of organization is hidden from direct view.
Correct Answer core competence
Your Answer core competence

Question Retrenchment strategy means
Correct Answer contraction of business activities
Your Answer contraction of business activities

Question It indicates the degree of differentiation
Correct Answer Structure
Your Answer Style
Select The Blank

Question Bajaj started manufacturing of sunny is an example of ________.
Correct Answer concentration strategy
Your Answer global strategy

Question market research is conducted by
Correct Answer by employees , by research agencies , by consultants
Your Answer by employees , by research agencies , by consultants
True/False
Question The environment of any organization is "the aggregate of all conditions,
events and influences that surround and affect it."
Correct Answer True
Your Answer True
True/False
Question Acquisitions which are friendly are termed as "take-overs".
Your Answer False
True/False
Question Companies have strenghts in a number of areas but their key strength
are few in number
Correct Answer True
Your Answer True
True/False
Question Environmental competitiveness tends to encourage ethical behaviour.
Your Answer True

Question Empower people through great software anytime , any place, on any
device'- Microsoft
Correct Answer vision
Your Answer policy

Question A network of facilities and distribution that performs the functions of
procurement of materials trasforming into intermediate and finished
products & distributing them to customers is
Correct Answer Supply chains
Your Answer Supply chains

Question Harveststrategy is used for
Correct Answer Dogs , Question marks
Your Answer Question marks , Stars , Cash cowsCash cowsc

Question The tool used for decision making in 'A range of futures' scenario is
Correct Answer Technology forecasting
Your Answer Analogies and pattern recognition

Question A Company's strategy
Correct Answer Vital ingredient in determinig it's future , Yields growth, profits etc , may
result in disaster if inappropriate
Your Answer Vital ingredient in determinig it's future , Yields growth, profits etc , may
Select The Blank

Question ________ relationships are effective in communicating complex
information
Correct Answer Personal
Your Answer Formal

Select The Blank

Question Formal systems are adopted to bring ________ & amalgamation of
decentralized units into product groups.
Correct Answer Co-ordination
Your Answer Co-ordination
True/False
Question Under functional strategics we have vertical fit & horizontal fit.
Correct Answer True
Your Answer True

SM assgn :Anushka
Question In SWOT , S stands for
Correct favorable condition in the organization's environment.

Answer
Select The Blank

Question Control should involve________ amount of information.
Correct Minimum
Answer
Your Answer Maximum

Question It enables the strategists to take corrective action at the right time
Correct Premise control

Answer
Your Answer Strategic surveillance
Match The Following

Maintain strategy stable environment diversification
Market follower are imitator bypass attack
Market challenger are bypass attack imitator
Turnaround strategy V.R.S. differentiation
Select The Blank

Correct common enemy

Answer
Match The Following

Marketing a product Mass segmentation Availability of resources
Environmental Analysis Social, Political, legal & Life cycle considerations

technology
Swot Analysis Matching, converting, minimizing Product formulated
Marketing strategy Life cycle considerations Mass segmentation
True/False
Question HR implementation involues a series of action programme like production, estimation of
raw materials, labour & machine hours.
Correct False
Answer
Your Answer False

Correct mission
Answer
Your Answer strategy

Question A strategy used to learn more about customers need & behaviours in order to develop
stronger relationship with them is
Correct CRM
Answer
Your Answer CRM
True/False
Question Three C's affecting today's companies are customer, competition & change
Correct True
Answer
Your Answer True
True/False
Question The super structure indicates ways in which company's tasks are integrated or
coordinated
Correct True
Answer
Your Answer True

Correct contraction of business activities

Answer

Question How does 'structure' reduce external uncertainity arising out of human behaviour
Correct Research and planning , Forecasting

Answer
Your Answer Research and planning , Forecasting , Division of labour
Select The Blank

Correct core competence
Answer
True/False
Question The actual performance matches the budgeted performance. This is a realistic situation.
Correct False
Answer
Your Answer False

Correct by employees , by research agencies , by consultants

Answer
True/False
Question Excelling in one market guarantees success in a new.
Correct False
Answer
Your Answer False

Question The preparation of ETOP involves
Correct dividing environment into sectors , sub factors , analyze impact of each sector & sub
Answer factor on organization , description of impact of each subfactor into a statement which is
positive, neutral or negative.
Your Answer dividing environment into sectors , sub factors , analyze impact of each sector & sub
factor on organization , description of impact of each subfactor into a statement which is

Question This strategic posture takes the current industry structure and its future evolution as
given and then react to the opportunities the market offers
Correct Adapters
Answer
Your Answer Options

Correct Austere Model , Vendors Model , Civic Model

Answer
Your Answer Austere Model , Vendors Model , Civic Model
True/False
Correct False
Answer
Your Answer False
True/False
Question Micro environment is the internal environment of a company.
Correct False
Answer
Your Answer True

Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature
commitments
Correct Reserve the right to play
Answer

Question Measures to take corrective action
Correct Checking performance , Reformulate strategies , Standard check

Answer
Your Answer Checking performance , Formulate plans , Standard check

Correct Intelligence , Information , Expertise

Answer
Your Answer Information , Expertise , Intelligence

Correct Inner Circle , Intermediate circle , Outer Circle

Answer
Your Answer Inner Circle , Intermediate circle , Outer Circle
Select The Blank

Question ________ relationships are effective in communicating complex information
Correct Personal
Answer
Your Answer Personal
True/False
Question The key principle of moral management is "Can we make money with this action decision
or behaviour"?
Correct False
Answer
Your Answer False

Question The decisions which are relate to daily decisions like leave records etc. which are
mundane in nature & highly routined & can be done at a junior level are
Correct operational decisions
Answer
Select The Blank


Answer

Question Export entry modes are
Correct direct/indirect export

Answer
Your Answer direct/indirect export

Question It provides a way to bring in the people dimension in macro company analysis without
using psychological models of human behaviour
Correct Culture
Answer
Your Answer Class

Question The culture of a company is conveyed through
Correct Rites , Myths , Rituals

Answer
Your Answer Myths
True/False
Correct False
Answer
Your Answer True
Select The Blank

Question ________ support managers by keeping track of the elementary activities & transactions
of the organization such as sales, receipts, raw materials etc.
Correct Operational level systems
Answer
Your Answer Operational level systems
Correct Technical skills , Cognitive skills , Emotional Intelligence Quotient

Answer
Your Answer Technical skills , Cognitive skills , Integrity
Select The Blank

Question Brush your teeth twice a day is an example of expanding the total market by________.
Correct more usage

Answer
Your Answer more usage
Select The Blank

Question ________cost accounting measures the cost of producing and ignores the cost of non-
producing
Correct Traditional
Answer
Your Answer Mathematical
True/False
Question Systems are formal and informal rules and regulations that complements the company
structure
Correct True
Answer
Your Answer True

Question They have time based utility
Correct Goals , Resources

Answer
Your Answer Goals , Resources

Question Limitations of Traditional cost accounting are
Correct Assumes factory as an isolated entity , It measures only the cost of producing
Answer
Your Answer Assumes factory as an isolated entity , It measures only the cost of producing
Select The Blank

Correct internal analysis

Answer

Question Niche marketing means
Correct end user specialist , specific customer specialist , geographic specialist

Answer
Your Answer end user specialist , specific customer specialist , research specialist
Select The Blank

Question ________ is seen as an integral process that converts materials into goods
Correct Systems
Answer

Question They are ultimately responsible for all the administrative aspects of strategic evaluation
and control
Correct Chief executive
Answer
Your Answer Board of directors
Select The Blank

Question In a ________ a decentralized structure is achieved & harmonized at the plant & area
levels.
Correct Delegation
Answer
Your Answer Direction

Question Associated external agencies means
Correct channel members, customers, suppliers etc.

Answer
Your Answer channel members, customers, suppliers etc.
SM assgn : Deepak
Question Macro environment
Correct Answer Political- legal , socio-cultural , economic-demographic
Your Answer Political- legal , socio-cultural , economic-demographic , technology
Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Question Getting new users is a position defense strategy.
Your Answer True
Select The Blank

Question Module of Flotilla strikes an optimum balance of ________ and flexibility
Correct Answer Standardisation
Your Answer Standardisation
Select The Blank

True/False
Your Answer True

Your Answer Capital , Information , Expertise , Intelligence

Your Answer newspapers, magazines, journals etc.
Match The Following

Sources of funds Factor leading to financial Product, Price, Place, Process

capability
The retrieval and usage of Factor leading to Information Factor leading to Personnel
information Management Capability Capability
The Personnel System Factor leading to Personnel Product, Price, Place, Promotion
Capability
4 Ps are Product, Price, Place, Promotion Value chain analysis

Question How does 'structure' reduce internal uncertainity arising out of human
behaviour
Correct Answer Control mechanism , Departmentalisation
Your Answer Forecasting , Control mechanism , Departmentalisation , Specialisation
Match The Following

Policies General statements and Combination of goals, policies,

understanding which, guide rules
thinking in decision-making
Procedures Are plans and a guide to action General statements and
understanding which, guide
thinking in decision-making
Rules Spell out specific action or non- Are plans and a guide to action
action
Programs Combination of goals, policies, Is a statement of expected
rules resultsin numbers
Select The Blank

Question The benefits of a change in process are defined in terms of ________ cost
savings
Correct Answer Labour
Your Answer Infrastructure

Question The strategies which deal with the relative and restricted function for
allocation of resources is
Correct Answer Funcational streategies
Your Answer Funcational streategies

Correct Answer end user specialist , specific customer specialist , geographic specialist
Your Answer end user specialist , specific customer specialist , geographic specialist ,
research specialist

True/False
Question Undec the social goals the responsibilities with regard to employees includes
prociding maximum possible satisfaction to consumer providing quality
goods & services at reasonable prices.
Your Answer True

Your Answer More dogs , Less dogs , Few stars , More stars
True/False
Your Answer True

impact of any change on performance , Integrates manufacturing with
business strategy , Instantly spots malfunctions and show where they occur
Question Expansion strategy means
Correct Answer growth
Your Answer career development

Your Answer Strategies , Resources , Competence , Time

Question Investment entry mode are
Correct Answer joint venture/independent ventures/subsidiaries
Your Answer joint venture/independent ventures/subsidiaries
True/False
Your Answer True

Your Answer by employees , by research agencies , by rivals , by consultants
Select The Blank

Correct Answer Time
Your Answer Possession
True/False
Your Answer True
True/False
Correct Answer True
Your Answer True

Question Secondary sources of information are
Correct Answer newspapers, magazines, journals etc.

Question At this strategic level, the effort is directed at assessing how well the
organisation is pursuing a given strategy
Correct Answer Operational evaluation
Your Answer Operational evaluation
Select The Blank

Select The Blank

Question Companies employ trained ________ to develop "competency models" to
identify potential leaders
Correct Answer Psychologists
Your Answer Psychologists
Select The Blank

Your Answer concentration strategy
True/False
Your Answer True

Question W in SWOT stands for
Correct Answer inherent inadequacy of organization
Your Answer inherent inadequacy of organization

Question Knowledge of the relationships between choices, environment & outcomes is
Correct Answer familiarity
Your Answer familiarity

Correct Answer dividing environment into sectors , sub factors , analyze impact of each
sector & sub factor on organization , description of impact of each subfactor
into a statement which is positive, neutral or negative.
Your Answer dividing environment into sectors , sub factors , analyze impact of each
sector & sub factor on organization , impact of organization on each sector ,
description of impact of each subfactor into a statement which is positive,
neutral or negative.

Your Answer top management

infrastructure , import-export , internal inadequacies
Select The Blank

future.
Your Answer Subordinates
Select The Blank

Question The ________ are distinct little business set up as units in a larger company
Correct Answer Strategic business Units
Your Answer Strategic business Units

Question These are moves that will pay off irrespective of what happens in the future
Correct Answer No-regret moves
Your Answer Options

True/False
Question Numerator may bring short-term results, but there may be serious long-
term sacrifices.
Your Answer True

Question supplier & technological environment is concerned with
Correct Answer quality & no. of suppliers , logistics , raw material , trends and rate of
change of technology
Your Answer quality & no. of suppliers , logistics , raw material , impact of organization on
each sector , trends and rate of change of technology

Question At this level , the effort is directed at assessing the consistency of strategy
with the environment
Correct Answer Strategic evaluation

Question How does 'structure' reduce external uncertainity arising out of human
behaviour
Correct Answer Research and planning , Forecasting
Your Answer Research and planning , Forecasting , Division of labour ,

Departmentalisation
Select The Blank

Your Answer Self- drive

SM assgn : Amit
True/False
Your Answer False


Your Answer Strategies , Resources

Your Answer Dogs , Question marks

Correct Answer Checking performance , Reformulate strategies , Standard check
Your Answer Checking performance , Reformulate strategies , Standard check

Question It provides a way to bring in the people dimension in macro company analysis
without using psychological models of human behaviour
Correct Answer Culture
Your Answer Culture
True/False
Your Answer False

Your Answer Board of director

Question Strategic management deals with
Correct Answer Business process
Your Answer Business process

Your Answer goals , policies , procedures
Select The Blank

Question ________ support managers by keeping track of the elementary activities &
transactions of the organization such as sales, receipts, raw materials etc.
Correct Answer Operational level systems
Match The Following

strategic alliances means two or more entities join hands two or more entities join hands for
for mutual benefit. mutual benefit.
vertical forward integration means becoming your own customer becoming your own customer
horizontal integration means additional product/service for additional product/service for same
same customers customers
vertical backward integration becoming your own supplier becoming your own supplier
means

Question Business is rated on which dimensions
Correct Answer Market attractiveness , Business strength
Your Answer Market attractiveness , Business strength
Select The Blank

Your Answer Self-discipline

True/False
Question Budgets are plans expressed in numerical terms usually in financial terms
Correct Answer True
Your Answer True

strategy
Your Answer blending cultures , provide for an exit strategy , clarity in strategy &
responsibilities

Question Techniques used in environmental appraisal are
Correct Answer single-variable extrapolation/multivariable interaction analysis , structured/

unstructured expert/inexpert opinion , Dynamic modes and mapping
Your Answer single-variable extrapolation/multivariable interaction analysis , structured/
Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies abou t the safety of the
product (dairy milk) is an example of ________ defense.
Correct Answer counteroffensive
Your Answer counteroffensive
Select The Blank

Question ________cost accounting measures the cost of producing and ignores the
cost of non-producing

management
Your Answer Conceptual, human & intellectual skills , Decision making ability , Vision

Match The Following

Ansoff S.M. is the systematic approach S.M. is the systematic approach to

to position and relate firm to its position and relate firm to its
environment. environment.
Sharplin S.M. is the formulation & S.M. is the formulation &
implementation of plans related to implementation of plans related to
total organization. total organization.
Glueck S.M. is a stream of decisions & S.M. is a stream of decisions &
actions actions
Hofer S.M. is the process, which deals S.M. is the process, which deals
with organizational renewal & with organizational renewal &
growth. growth.

Question The strategies which deal with the relative and restricted funct ion for
True/False
Your Answer False

Question Responsibility towards society & community includes - Avoiding bad, smoky
chimneys, & pollution of any kind and abiding by the
Correct Answer Environment Protection Act
Your Answer Environment Protection Act
Select The Blank

Correct Answer Minimum
Your Answer Minimum

Question Criteria for making an evaluation are
Correct Answer Consistency with goals , Consistency with environment , Money
Your Answer Consistency with goals , Consistency with environment , Money


Correct Answer channel members, customers, suppliers etc.
Select The Blank

Question A cycling accessory firm strive to become 'the nike of the cycling industry' is
________category of goal.
Correct Answer role model
Your Answer role model
Select The Blank

Select The Blank


Question The tool used for future decision making in 'True Ambiguity' scenario is
Correct Answer Non-linear dynamic model
Your Answer Technology forecasting
True/False
Question Timing of measurement before hand serves the purpose of evaluation.
Your Answer False

Correct Answer favorable condition in the organization's environment.

Your Answer favorable condition in the organization's environment.
True/False
Question All policies are 'statements'
Your Answer True
Select The Blank

Your Answer internal analysis

Question The decisions which are relate to daily decisions like leave records etc. which
are mundane in nature & highly routined & can be done at a junior level are

Correct Answer Premise control
Your Answer Premise control
True/False
Question Style of a company are the patterns of actions taken by members of top
management over a period of time
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True

Select The Blank

Question ________ models can be described as a system that describe how pieces of
business fit together.
Correct Answer Business
Your Answer Business
Select The Blank

True/False
Question Business ethics is how personal norms do not apply to activities & goals of a
commercial firm.
Your Answer False
True/False
Question The key principle of moral management is "Can we make money with this
action decision or behaviour"?
Your Answer False

SM assgn : Amit
Question These people are charged with the responsibility of continuous screening of performance?
Correct Audit committee

Answer
Your Answer Audit committee

Select The Blank

Correct Strategic business Units

Answer
Select The Blank

Correct Strategy
Answer
Select The Blank

Correct Systems
Answer
Your Answer Systems
Select The Blank

Correct role model
Answer

Correct newspapers, magazines, journals etc.

Answer
Correct long- range planning

Answer


Answer
True/False
Correct False
Answer
Your Answer False

Correct fit between the firm and its environment

Answer
Match The Following

Role of consultants Hired for specialized for new Link between company & external
business or expertise environment
Role of Chief Executive Officer Responsible right from Responsible right from formulation
formulation / implementation to / implementation to review of
review of strategic management strategic management
Role of SUB-level Executive More focussed on product line & Important link between
responsible for the co-ordination strategizing & implementation
between SUBs & Senior
managements

Correct radio, TV, internet etc.

Answer
Your Answer radio, TV, internet etc.

Correct Trust & fairness , Changed Management , Integrity & thoughtfulness

Answer
True/False
Question The actual performance deviates positively over the budgeted performanve. This is an
indication of superior performance
Correct True
Answer
Your Answer True
Select The Blank

Question Delay in ________ measurement defeats the purpose of evaluation.
Correct Time
Answer
Your Answer Time
Select The Blank

Question Titan going into setting their won retail outlets- this is ________ integration.
Correct vertical ( forward )

Answer
Your Answer vertical ( forward )

Question It is the process of analyzing, dividing and arranging work or activities into manageable
portion for individuals, sections & departments
Correct departmentation
Answer
Your Answer departmentation

Question Organizational models are
Correct multinational model , international model , global organizational model

Answer
Your Answer multinational model , international model , global organizational model

Question The cornerstone of financial planning process of all organizations because of the cost,
control and risk considerations which influence overall value of the firm is
Correct Capital structure planning
Answer
Your Answer Capital structure planning
Match The Following

Horizontal integration means Additional product/service for Additional product/service for same
Vertical forward integration Becoming your own customer Becoming your own customer
means
Position defense means Fortification around one's territory Fortification around one's territory
Market follower are Imitator Imitator
True/False
Correct False
Answer
Your Answer False
Select The Blank

Correct Statistical quality control

Answer


Answer

Correct Business process

Answer

Correct demand & supply of money, capital markets

Answer
True/False
Correct False
Answer
Your Answer False
True/False
Question Change in company's strategy gives rise to problems necessitating a new structure to be
made
Correct True
Answer
Your Answer True

Correct govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure
Answer , import-export
Your Answer govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure
, import-export


Answer

Correct Creativity , Delegation , Co-ordination

Answer
True/False
Correct True
Answer
Your Answer True

Correct goals , policies , procedures

Answer
Your Answer policies , procedures , corporate strategy

Correct Identifies quality and productivity from a production process , Identifies impact of any
Answer change on performance , Instantly spots malfunctions and show where they occur
Your Answer Identifies quality and productivity from a production process , Identifies impact of any
change on performance , Instantly spots malfunctions and show where they occur

Correct quality & no. of suppliers , logistics , raw material , trends and rate of change of
Answer technology
Your Answer quality & no. of suppliers , logistics , raw material , trends and rate of change of
technology
Select The Blank
Question ________ is the company's most critical and scarest resource.
Correct Capital
Answer
Your Answer Capital
True/False
Question Companies have strenghts in a number of areas but their key strength are few in number
Correct True
Answer
Your Answer True
True/False
Question The environment of any organization is "the aggregate of all conditions, events and
influences that surround and affect it."
Correct True
Answer
Your Answer True
Select The Blank

Question GATT stands for ________.
Correct general agreement on trade & tariff

Answer
Your Answer general agreement on trade & tariff
True/False
Question Business ethics is how personal norms do not apply to activities & goals of a commercial
firm.
Correct False
Answer
Your Answer True

Correct mission
Answer
Your Answer mission

Correct competitive advantage profile

Answer
True/False
Question Changes in company structure also necessitates changes in the systems in various
degrees
Correct True
Answer
Your Answer True

Question At this level , the effort is directed at assessing the consistency of strategy with the
environment
Correct Strategic evaluation
Answer
Your Answer Strategic evaluation
Select The Blank

Question Companies employ trained ________ to develop "competency models" to identify
potential leaders
Correct Psychologists
Answer

Correct favorable condition in the organization's environment.

Answer
True/False
Correct False
Answer
Your Answer False
SM assgn : Gaurav
True/False
Your Answer False
Match The Following

means
Select The Blank

Question ________ is a deep understanding of ones emotions, strengths, weaknesses,
needs, drives & their effects on self and others.
Your Answer Self-awareness
Select The Blank






Select The Blank

Select The Blank

savings
Your Answer Labour

Your Answer Planned performance , Variances , Reasons

Question Factors encouraging joint ventures are
Correct Answer uneconomical separate existence , risk of business gets shared , sharing
competence of each other
Your Answer uneconomical separate existence , risk of business gets shared , sharing
True/False
Your Answer False
Select The Blank

Question Make or buy decision is related with ________strategy.
Correct Answer vertical ( backward ) integration
Your Answer vertical ( backward ) integration
Match The Following


Comparative analysis is historical analysis historical analysis
True/False
Your Answer False
Select The Blank

Select The Blank


Question This strategic posture plays a leadership role in establishing how the industry
operates
Correct Answer Shapers

True/False
Your Answer False

obligation is
Your Answer Ethics


Correct Answer multinational model , international model , global organizational model
True/False
Question Focused company is generally protected from competition.
Correct Answer True
Your Answer True

management
True/False
Question Changes in company structure also necessitates changes in the systems in
various degrees
Correct Answer True
Your Answer True
Select The Blank



True/False
prociding maximum possible satisfaction to consumer providing quality goods
& services at reasonable prices.
Your Answer False

Your Answer Latent demand research

Your Answer potentials and competencies of organization.

Correct Answer Assumes factory as an isolated entity , It measures only the cost of producing

Your Answer Culture

Your Answer frontal attack , flank attack , encirclement attack



Question It is the process of selecting people for company positions and developing
skills and abilities for assignments in the company
Correct Answer Staffing
Your Answer Staffing
True/False
Correct Answer True
Your Answer True
Select The Blank

Question In a ________ a decentralized structure is achieved & harmonized at the
plant & area levels.
Correct Answer Delegation
Your Answer Delegation
True/False
Question Reciprocal responsibility means equal blames and credit.
Your Answer False

Correct Answer direct/indirect export
True/False
Your Answer False



Select The Blank



SM assgn : Shagun
Select The Blank
Question Brush your teeth twice a day is an example of expanding the total market
by________.
Correct Answer more usage
True/False
Your Answer False
Select The Blank

Correct Answer Capital
Your Answer Labour



Question Concentric diversification means
Correct Answer new activity related to existing business
Your Answer new activity related to existing business

True/False
Question Numerator may bring short-term results, but there may be serious long-term
sacrifices.
Your Answer True
Match The Following



Question Core ideology
Correct Answer core values , core purpose
Your Answer core values , core purpose , ideas and suggestions
True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer Minimum
Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a ________
category of goal.
Correct Answer internal transformation
Your Answer specialization
Select The Blank



Question It refers to formal and informal rules, regulations and procedures that
complements the company structure
Correct Answer Systems
Your Answer Systems
True/False
Question According to Michael Porter, the core of efficiency management is strategy.
Correct Answer True
Your Answer True
Select The Blank

Correct Answer vertical ( forward )


Your Answer multinational model , international model , global organizational model , local
model
Match The Following

Vision what a company wishes to what a company wishes to become

become or aspires to be. or aspires to be.
mission what the company is and why it what the company is and why it
exists. exists.
BHAG big headed audacious goals big headed audacious goals
Fit SWOT analysis first intensive target
Select The Blank

Your Answer Management

Correct Answer Rites , Myths , Rituals
Your Answer Rites , Myths , Rituals
True/False
Your Answer False
True/False
Your Answer True

, It uses time as a unit of measure , Savings are in terms of time saved
Select The Blank

Question A hardware manufacture enters into software is an example of
________integration.
Your Answer horizontal
Select The Blank

Correct Answer general agreement on trade & tariff

Question It is based on a trigger mechanism for rapid response and immediate
reassessment of strategy in the light of sudden and unexpected events
Correct Answer Emergency alert contriol

Question The process of forecasting an organization's future demands for and supply of
right type of people in right number is
Correct Answer Man-power planning
Your Answer Man-power planning

True/False
Your Answer True
True/False
Correct Answer True
Your Answer True
True/False
Question Systems are formal and informal rules and regulations that complements the
company structure
Correct Answer True
Your Answer True
Select The Blank

Your Answer Systems
Select The Blank

savings
Your Answer Fixed

Your Answer risk of business gets shared , sharing competence of each other


unstructured expert/inexpert opinion , simulation


Question T in SWOT, refers to
Correct Answer unfavorable conditions in external environment.
Your Answer unfavorable conditions in external environment.

management

Your Answer Consistency with goals , Consistency with environment , Money , Knowledge
True/False
Question Labour satisfaction may result in unethical behaviour as anger.

Your Answer False
True/False
Your Answer False

Correct Answer Goals , Resources
Your Answer Goals , Employess , Resources

Your Answer Checking performance , Formulate plans , Reformulate strategies


SM assgn : Seema
Question Three important managerial qualities required for the effective
strategic management
Correct Answer Vision , Conceptual, human & intellectual skills , Decision making
ability
Your Answer communication skills , Decision making ability , Vision
Select The Blank

Your Answer Centralization
Select The Blank

Question A cycling accessory firm strive to become 'the nike of the cycling
industry' is ________category of goal.

Your Answer quality & no. of suppliers , logistics , raw material , trends and rate of
True/False
Question The actual performance deviates positively over the budgeted
performanve. This is an indication of superior performance
Correct Answer True
Your Answer True

Question A Large-scale community development project was funded to enable
farmers to use local resources effectively by
Correct Answer Asian Paints
Your Answer Asian Paints

Question This strategic posture takes the current industry structure and its
future evolution as given and then react to the opportunities the
market offers
Your Answer Shapers

Question The cornerstone of financial planning process of all organizations
because of the cost, control and risk considerations which influence
overall value of the firm is
Correct Answer Capital structure planning
Your Answer Structural planning

Question They enact the formal role of reviewing and screening executive
decisions in the light of their environmental, business and
organisational implications

Correct Answer Identifies quality and productivity from a production process ,

Identifies impact of any change on performance , Instantly spots
malfunctions and show where they occur
Your Answer Identifies quality and productivity from a production process ,
True/False
Your Answer True

Correct Answer govt. policies, stability, philosophy of govt. , legal system,

implementation, infrastructure , import-export
Your Answer govt. policies, stability, philosophy of govt. , legal system,
True/False
Question The environment of any organization is "the aggregate of all
conditions, events and influences that surround and affect it."
Correct Answer True
Your Answer True

Question These people are charged with the responsibility of continuous
screening of performance?
Correct Answer Audit committee

Question Magnitude of the decision outcome and scope of their impact on the
decision maker's domain of activity is
Correct Answer significance
Your Answer risk
True/False
Question Budgets are plans expressed in numerical terms usually in financial
terms
Correct Answer True
Your Answer True

Correct Answer Vendors Model , Civic Model , Austere Model
Your Answer Civic Model , Austere Model , Vendors Model
True/False
Your Answer False
Select The Blank


Correct Answer Increased market power , Increased diversification , Increased speed

to market
Your Answer Increased market power , Increased diversification
True/False
Question Companies have strenghts in a number of areas but their key
strength are few in number
Correct Answer True
Your Answer True
True/False
Question Business ethics is how personal norms do not apply to activities &
goals of a commercial firm.
Your Answer False

Select The Blank
Question Like roots of a tree, ________of organization is hidden from direct
view.
Your Answer mission
Select The Blank


Your Answer Structure
Select The Blank

True/False
Correct Answer True
Your Answer True

Your Answer Market attractiveness , Business strength , Competition level

Match The Following


Your Answer Chartered accountant , Auditor , Financial controller

Question It is the process of selecting people for company positions and
developing skills and abilities for assignments in the company
True/False
Your Answer True
Select The Blank

Question Companies employ trained ________ to develop "competency
models" to identify potential leaders

Your Answer weakness of competitors

Question The strategies which deal with the relative and restricted function for

Correct Answer uneconomical separate existence , risk of business gets shared ,
sharing competence of each other
Your Answer uneconomical separate existence , risk of business gets shared ,
Select The Blank


Correct Answer Operational level system , Knowledge level system , Management

level system
Your Answer Operational level system , Knowledge level system , Management
level system
Match The Following

Comparative analysis is historical analysis competitive analysis
Benchmarking is competitive analysis Reengineering
Michael Hammer & James Chapy Reengineering value chain analysis
Select The Blank

Correct Answer Time
Your Answer Time

Your Answer Consistency with goals , Consistency with environment
Select The Blank

Question Factors leading to personnel capability are________.
Correct Answer IR, OB
Your Answer PR
Select The Blank

information

Question It refers to the relatively more durable company arrangements and
relationships
True/False
Your Answer False

Question A strategy used to learn more about customers need & behaviours in
order to develop stronger relationship with them is
Correct Answer CRM
Your Answer CRM

SM assgn : Mohit

Question The cornerstone of financial planning process of all organizations because of
the cost, control and risk considerations which influence overall value of the
firm is


market
Your Answer Increased market power , Increased diversification , Increased speed to
market




Question It concentrates on organisation design and work flow
Correct Answer Flotilla
Your Answer Flotilla

True/False
Your Answer False
Select The Blank

Your Answer Systems




Your Answer Identifies impact of any change on performance , Instantly spots
malfunctions and show where they occur , Identifies quality and productivity
from a production process
Match The Following

Benchmarking is competitive analysis historical analysis
Michael Hammer & James Chapy Reengineering competitive analysis

Your Answer mission
Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


Your Answer Culture
Select The Blank


Select The Blank
Question ________ is a modern plant consisting of modules centered around a stage in
the production process

Your Answer growth

Correct Answer trends and rate of change of technology , quality & no. of suppliers , logistics
, raw material
Your Answer quality & no. of suppliers , logistics , raw material , trends and rate of change
of technology


True/False
company structure
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Your Answer False
Match The Following

Programs Combination of goals, policies, Combination of goals, policies,

rules rules
Policies General statements and General statements and
understanding which, guide understanding which, guide
thinking in decision-making thinking in decision-making
Procedures Are plans and a guide to action Are plans and a guide to action
Rules Spell out specific action or non- Spell out specific action or non-
action action

True/False
Correct Answer True
Your Answer False
Select The Blank

Select The Blank

Select The Blank

Question Economics of scale requires ________.
Correct Answer high market share

Your Answer high market share

Select The Blank

Correct Answer Time
Your Answer Time
Select The Blank


True/False
Correct Answer True
Your Answer True

True/False
Your Answer False

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
True/False
Question Companies have strenghts in a number of areas but their key strength are
few in number
Correct Answer True
Your Answer True

behaviour
Your Answer Control mechanism , Departmentalisation

ND
-1 - STRATEGIC MANAGEMENT 2 SEM
SM assgn : Deepak
Correct Answer encirclement attack , frontal attack , flank attack

Correct Answer Taxes, availability of buyers, market reaction
Select The Blank


Question Vertical integration is concerned with
Correct Answer Supply chain
True/False
Question Companies have strengths in a number of areas but their key strength are few in number
Correct Answer True
True/False
Match The Following

Corporate parenting Managing SBU's by a corporate Misfit with understanding of critical
success factors
commitments

Question It is the most important feature in the implementation of strategic management
Correct Answer Leadership
True/False
Question The super structure indicates ways in which company's tasks are integrated or coordinated
Correct Answer True

True/False

Question It concentrates on organization design and work flow
True/False
-1 -
ND
Question Change in company's strategy gives rise to problems necessitating a new structure to be made
Correct Answer True
Select The Blank


Question Empower people through great software anytime , any place, on any device'- Microsoft
Select The Blank


Question These people are primarily responsible for operating control based on budgeting, reporting and
financial analysis

Question Performance is affected by
Correct Answer Inappropriate structure , Wrong motivational styles , Distorted resource allocation


Correct Answer Vital ingredient in determinig it's future , Yields growth, profits etc , may result in disaster if
inappropriate
Correct Answer Operational level system , Knowledge level system , Management level system
Select The Blank


Correct Answer single-variable extrapolation/multivariable interaction analysis , structured/ unstructured
expert/inexpert opinion , Dynamic modes and mapping
Question The traditional approach towards uncertainty is
Correct Answer Binary
True/False
Select The Blank

Select The Blank

Question A hardware manufacture enters into software is an example of ________integration.
-2 -
ND
Question The decisions which are relate to daily decisions like leave records etc. which are mundane in
nature & highly routines & can be done at a junior level are
True/False
Question Style of a company are the patterns of actions taken by members of top management over a
period of time
Correct Answer True

Question Three important managerial qualities required for the effective strategic management
Select The Blank


Correct Answer obsession with an organization , ambitions in proportion to their existing resources &
capabilities , what the organization strives for.
Select The Blank

producing
True/False
Question Changes in company structure also necessitates changes in the systems in various degrees
Correct Answer True

Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a ________ category of goal.
Select The Blank

Match The Following

Top level Executives Taking decisions regarding efficient Marketing goals
and effective allocation of resources
Line Managers Responsibility Ensuring Implementation of Ensuring Implementation of
marketing actions marketing actions
Middle- level Managers Ensuring proper tactical changes Taking decisions regarding efficient
and effective allocation of resources
True/False
-3 -
ND
Question The key principle of moral management is "Can we make money with this action decision or
behaviour"?


Select The Blank

Question In a ________ a decentralized structure is achieved & harmonized at the plant & area levels.
True/False
Correct Answer True

Question It is designed to monitor a broad range of events inside and outside the company that are
likely to threaten a firm's strategy
Correct Answer Strategic surveillance
-4 -
ND
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

True/False
Correct Answer True
True/False
Select The Blank

Correct Answer Standardization
Select The Blank
Question Formal systems are adopted to bring ________ & amalgamation of decentralized units into
product groups.
True/False


Match The Following

Sources of funds Factor leading to financial capability Product, Price, Place, Process
The retrieval and usage of Factor leading to Information Factor leading to Personnel Capability
information Management Capability
The Personnel System Factor leading to Personnel Product, Price, Place, Promotion
Capability
4 Ps are Product, Price, Place, Promotion Value chain analysis
Question How does 'structure' reduce internal uncertainity arising out of human behaviour
Match The Following

-5 -
ND
Policies General statements and Combination of goals, policies, rules
understanding which, guide thinking
in decision-making
Procedures Are plans and a guide to action General statements and
understanding which, guide thinking
in decision-making
Rules Spell out specific action or non- Are plans and a guide to action
action
Programs Combination of goals, policies, rules Is a statement of expected resultsin
numbers
Select The Blank
Question The benefits of a change in process are defined in terms of ________ cost savings

Question The strategies which deal with the relative and restricted function for allocation of resources
is


True/False
Question Undec the social goals the responsibilities with regard to employees includes prociding
maximum possible satisfaction to consumer providing quality goods & services at reasonable
prices.

True/False

Correct Answer Identifies quality and productivity from a production process , Identifies impact of any


True/False
Select The Blank
-6 -
ND
Correct Answer Time
True/False
True/False
Correct Answer True

Question At this strategic level, the effort is directed at assessing how well the organisation is pursuing
a given strategy
Select The Blank
Select The Blank

Question Companies employ trained ________ to develop "competency models" to identify potential
leaders
Select The Blank

True/False



Correct Answer dividing environment into sectors , sub factors , analyze impact of each sector & sub factor
on organization , description of impact of each subfactor into a statement which is positive,

Correct Answer govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure ,
import-export
Select The Blank
Question ________ should have the ability to develop a visionto see patterns into the future.
-7 -
ND
Select The Blank

True/False
Question Numerator may bring short-term results, but there may be serious long-term sacrifices.

environment

Select The Blank

Question ________ is a deep understanding of ones emotions, strengths, weaknesses, needs, drives &
their effects on self and others.

Correct Answer by consultants , by employees , by research agencies
Select The Blank

Match The Following

Environmental Analysis Social, Political, legal & technology Matching, converting, minimizing &
avoiding strategies
Swot Analysis Matching, converting, minimizing & Social, Political, legal & technology
avoiding strategies
Marketing strategy Life cycle considerations Product formulated
Marketing a product Mass segmentation Mass segmentation

Question It is based on a trigger mechanism for rapid response and immediate reassessment of
strategy in the light of sudden and unexpected events

Correct Answer quality & no. of suppliers , logistics , raw material , trends and rate of change of technology
Match The Following

Market follower are imitator imitator
Market challenger are bypass attack diversification
-8 -
ND
Turnaround strategy V.R.S. bypass attack
Maintain strategy stable environment stable environment

Select The Blank

True/False

Correct Answer clarity in strategy & responsibilities , blending cultures , provide for an exit strategy
True/False
Question Staffing function applies to all company levels irrespective of levels of hierarchy
Correct Answer True
True/False

True/False

Select The Blank


Select The Blank

Select The Blank

Question ________ support managers by keeping track of the elementary activities & transactions of
the organization such as sales, receipts, raw materials etc.
Select The Blank

-9 -
ND
- 10 - STRATEGIC MANAGEMENT 2 SEM


Correct Answer between a buyer and a seller , to avail tax concessions , to increase growth rates


Question An approach that strives to follow ethical principles and percepts is
Correct Answer Moral management

Question The tool used for decision making in ' The alternate futures ' scenario is
Correct Answer Option Valuation model
True/False
True/False


Question It is used extensively in organisation and is concerned with action or performance
Correct Answer Operational control
Select The Blank

Question ________ models can be described as a system that describe how pieces of business fit
together.

Correct Answer uneconomical separate existence , risk of business gets shared , sharing competence of each
other
Select The Blank
True/False
Question Adapter duplicate the leader and claim to be similar or even the same.

Question The objective to maximize value of the enterprize by striking a mean between liquidity, risk
and profitability is
Correct Answer Receivables planning

- 10 -
ND
- 11 - STRATEGIC MANAGEMENT 2 SEM

Question Harvest strategy is used for

True/False
True/False
Correct Answer True
Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage in the production
process

Select The Blank



Question It refers to formal and informal rules, regulations and procedures that complements the
company structure
True/False
- 11 -
SM assgn : Hemant

Answer
True/False
Question Changes in company structure also necessitates changes in the systems in various
degrees
Correct True
Answer
Your Answer True

Question A Large-scale community development project was funded to enable farmers to use local
resources effectively by
Correct Asian Paints
Answer

Correct Conceptual, human & intellectual skills , Decision making ability , Vision
Answer

Correct Operational level system , Knowledge level system , Management level system
Answer
Your Answer Operational level system , Knowledge level system , Management level system

, import-export


Answer

Answer

Question These are critical situations that occur unexpectedly and threaten the course of a firm's
strategy
Correct Crisis
Answer
Your Answer Emergency

Correct end user specialist , specific customer specialist , geographic specialist

Answer
Your Answer end user specialist , specific customer specialist , geographic specialist

Answer
Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage in the
production process
Correct Flotilla concept
Answer

Correct clarity in strategy & responsibilities , blending cultures , provide for an exit strategy
Answer
Your Answer provide for an exit strategy , clarity in strategy & responsibilities , blending cultures
True/False
Correct False
Answer
Your Answer False
Select The Blank

Correct Personal
Answer
Correct unfavorable conditions in external environment.

Answer

Question It is the process of selecting people for company positions and developing skills and
abilities for assignments in the company
Correct Staffing
Answer
Select The Blank


Answer
True/False
Correct True
Answer
Your Answer True

Question This strategic posture plays a leadership role in establishing how the industry operates
Correct Shapers
Answer
Your Answer Shapers

Correct Planned performance , Variances , Reasons

Answer
True/False
structure
Correct True
Answer
Your Answer True
Match The Following

Market challenger are bypass attack bypass attack
Turnaround strategy V.R.S. V.R.S.
Select The Blank

Correct high market share

Answer
True/False
Question Style of a company are the patterns of actions taken by members of top management
over a period of time
Correct True
Answer
Your Answer True
Select The Blank

Correct concentration strategy

Answer
Select The Blank

Correct Capital
Answer
Your Answer Capital

Question It is designed to monitor a broad range of events inside and outside the company that
are likely to threaten a firm's strategy
Correct Strategic surveillance
Answer

Correct core values , core purpose

Answer
Your Answer core values , core purpose
Select The Blank

Correct Leaders
Answer
Your Answer Leaders
True/False
Correct False
Answer
Your Answer False
Select The Blank


Answer


Answer

Correct long- range planning

Answer

Correct Structure
Answer

Question Money is invested by way of
Correct Debt , Equity

Answer
Your Answer Debt , Risk , Equity
True/False
Correct False
Answer
Your Answer False
Match The Following

Select The Blank

Correct vertical ( backward ) integration

Answer
Your Answer horizontal integration

Correct More dogs , Few stars

Answer
Select The Blank

Correct Labour
Answer
Your Answer Labour
True/False
Correct False
Answer
Your Answer False
True/False
Correct True
Answer
Your Answer True

Correct joint venture/independent ventures/subsidiaries

Answer
True/False
Correct True
Answer
Your Answer True

Correct between a buyer and a seller , to avail tax concessions , to increase growth rates
Answer
Your Answer between a buyer and a seller , to avail tax concessions , to increase growth rates
Select The Blank

Correct Minimum
Answer
Your Answer Minimum
SM assgn : Hemant



Your Answer Option Valuation model
True/False
Your Answer False

Correct Answer dividing environment into sectors , sub factors , analyze impact of each secto r &
sub factor on organization , description of impact of each subfactor into a
statement which is positive, neutral or negative.
Your Answer dividing environment into sectors , sub factors , analyze impact of each sector &
True/False
Your Answer False

Your Answer Myths , Rituals , Style

Select The Blank



Question A network of facilities and distribution that performs the functions of procurement
of materials trasforming into intermediate and finished products & distributing
them to customers is

Question Magnitude of the decision outcome and scope of their impact on the decision
maker's domain of activity is
Your Answer risk
True/False
Correct Answer True
Your Answer True

Correct Answer Vital ingredient in determinig it's future , Yields growth, profits etc , may result in
disaster if inappropriate
Your Answer Vital ingredient in determinig it's future , Yields growth, profits etc , may result in
Select The Blank

Correct Answer Time
Your Answer Time

True/False
Question The environment of any organization is "the aggregate of all conditions, events
and influences that surround and affect it."
Correct Answer True
Your Answer True

Question They are ultimately responsible for all the administrative aspects of strategic
evaluation and control
Correct Answer Chief executive
True/False
Correct Answer True
Your Answer True

Select The Blank

Your Answer PRM

Select The Blank
by________.


Select The Blank


Correct Answer Increased market power , Increased diversification , Increased speed to market
Your Answer Increased market power , Increased diversification , Increased speed to market


Correct Answer by research agencies , by consultants , by employees
Select The Blank

True/False
Question Companies have strenghts in a number of areas but their key strength are few in
number
Correct Answer True
Your Answer True
Select The Blank

Your Answer Modern Accounting
Match The Following

Line Managers Responsibility Ensuring Implementation of Ensuring proper tactical changes

marketing actions
Middle- level Managers Ensuring proper tactical changes Ensuring Implementation of
marketing actions
Top level Executives Taking decisions regarding Taking decisions regarding efficient
efficient and effective allocation of and effective allocation of
resources resources
Select The Blank

Your Answer common enemy
Match The Following

Role of Chief Executive Officer Responsible right from Link between company & external
formulation / implementation to environment
review of strategic management
Role of SUB-level Executive More focussed on product line & Important link between
responsible for the co-ordination strategizing & implementation
between SUBs & Senior
managements
Role of consultants Hired for specialized for new Hired for specialized for new
business or expertise business or expertise
Select The Blank
Select The Blank

Correct Answer Time
Your Answer Time
True/False
Your Answer False

Correct Answer Control mechanism , Departmentalization
Your Answer Forecasting , Control mechanism
Select The Blank

Your Answer Motivation

True/False
Question The actual performance deviates positively over the budgeted performanve. This
is an indication of superior performance
Correct Answer True
Your Answer True

Question Maintain strategies means
Correct Answer no change in strategies
Your Answer move slowly & surely


True/False
Your Answer False
True/False
Your Answer False

SM assgn : Mayur
Select The Blank
Correct Answer Time
Your Answer Time
True/False
Correct Answer True
Your Answer True

Select The Blank

Match The Following

technology
Swot Analysis Matching, converting, minimizing Matching, converting, minimizing &
& avoiding strategies avoiding strategies
Marketing strategy Life cycle considerations Life cycle considerations

Select The Blank




Your Answer obsession with an organization , ambitions in proportion to their existing

True/False
Your Answer False


Select The Blank


Select The Blank


Question A major part of strategy implementation is
Correct Answer resource allocation
Your Answer resource allocation
True/False
Your Answer False

True/False
Your Answer False

behaviour
Your Answer Research and planning , Forecasting
Select The Blank



True/False
commercial firm.
Your Answer False



system
Your Answer Operational level system , Knowledge level system , Management level
system

Question It is used extensively in organisation and is concerned with action or
performance
Your Answer Operational control

Select The Blank

True/False
Your Answer False
Select The Blank

Match The Following

Board of Directors Link between company & external Link between company & external
environment environment
Profit centers S.B.U. s S.B.U. s
S.B.U.s are more focused on their Product line/business Product line/business
Manufacturing strategy Productivity Productivity

Correct Answer Assumes factory as an isolated entity , It measures only the cost of
producing
Your Answer Assumes factory as an isolated entity , It measures only the cost of
producing



True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Your Answer False
Select The Blank

Correct Answer Time
Your Answer Time

Select The Blank

Question In a ________ a decentralized structure is achieved & harmonized at the
plant & area levels.

management
True/False
Question Staffing function applies to all company levels irrespective of levels of
hierarchy
Correct Answer True
Your Answer True


Question The traditional approach towards uncertainity is
Your Answer Binary
Select The Blank


SM assgn : Saikat

Question The objective to maximize value of the enterprize by striking a mean
between liquidity, risk and profitability is
Your Answer Receivables planning

Match The Following

Fit SWOT analysis
Vision what a company wishes to what the company is and why it

become or aspires to be. exists.
mission what the company is and why it first intensive target
exists.
BHAG big headed audacious goals
Select The Blank

Select The Blank

Question Japan's major productivity gains are the results of social changes brought
about by ________


True/False
Your Answer False
Select The Blank


infrastructure

True/False
Question Change in company structure from divisional to matrix also mean changes in
the systems in various degrees
Correct Answer True
Your Answer True

True/False
various degrees
Correct Answer True
Your Answer True

Correct Answer supply chain
Your Answer supply chain


behaviour
Select The Blank


Select The Blank



impact of any change on performance


management
Match The Following

means


True/False
Your Answer False


True/False
commercial firm.
Your Answer False

Select The Blank

Select The Blank

Select The Blank

Your Answer Modular
True/False
Your Answer False

Select The Blank

Your Answer Minimum
True/False
hierarchy
Correct Answer True
Your Answer True


True/False
Correct Answer True
Your Answer True

True/False
Your Answer False

Your Answer growth
Select The Blank


v
SM assgn
Select The Blank

Select The Blank

Your Answer Leaders
Select The Blank

Correct Answer Time
Your Answer Time

Correct Answer uneconomical separate existence , risk of business gets shared , sharing competence of each
other
Your Answer uneconomical separate existence , risk of business gets shared , sharing competence of each
other
Select The Blank

True/False
Question Systems are formal and informal rules and regulations that complements the company structure
Correct Answer True
Your Answer True
Select The Blank




Select The Blank


Match The Following

Benchmarking is competitive analysis value chain analysis

Michael Hammer & James Reengineering Reengineering
Chapy


unstructured expert/inexpert opinion , simulation , Dynamic modes and mapping
True/False
Your Answer False

Your Answer Research and planning , Forecasting , Division of labour , Departmentalisation
Select The Blank

Your Answer integration strategy

Select The Blank




Correct Answer Type & Strategy of organisation , Environmental uncertainties , Type & quality of
information
Your Answer Type & Strategy of organisation , Environmental uncertainties , Type & quality of
information

True/False
Question The actual performance deviates positively over the budgeted performanve. This is
an indication of superior performance
Correct Answer True
Your Answer True


Question These people are charged with the responsibility of continuous screening of
performance?



Select The Blank

Your Answer Self-Appraisal
True/False
Correct Answer True
Your Answer True

Correct Answer Distorted resource allocation , Inappropriate structure , Wrong motivational styles
Your Answer Distorted resource allocation , Inappropriate structure , Wrong motivational styles
True/False
Correct Answer True
Your Answer True


Your Answer Culture
Select The Blank

Your Answer Leaders
Select The Blank

Correct Answer Time
Your Answer Time

Select The Blank

category of goal.
True/False
company structure
Correct Answer True
Your Answer True
Select The Blank




Your Answer Assumes factory as an isolated entity , It measures only the cost of producing , It
uses time as a unit of measure
Match The Following

Environmental Analysis Social, Political, legal & Social, Political, legal &
technology technology
Swot Analysis Matching, converting, minimizing Life cycle considerations
Marketing strategy Life cycle considerations Matching, converting, minimizing
True/False
Question The actual performance matches the budgeted performance. This is a realistic
situation.
Your Answer False
Select The Blank


Correct Answer dividing environment into sectors , sub factors , analyze impact of each sector & sub
factor on organization , description of impact of each subfactor into a statement
which is positive, neutral or negative.


True/False
Your Answer False
True/False
Your Answer True
Select The Blank

potential leaders
True/False
Correct Answer True
Your Answer True

Question The cornerstone of financial planning process of all organizations because of the
cost, control and risk considerations which influence overall value of the firm is

Your Answer Systems approach
Select The Blank


A hardware manufacture enters into software is an example of integration.

SM assgn : GS Kumars
Select The Blank

Select The Blank

Your Answer Leaders
Select The Blank

Correct Answer Time
Your Answer Time

Correct Answer uneconomical separate existence , risk of business gets shared , sharing competence of
each other
Your Answer uneconomical separate existence , risk of business gets shared , sharing competence of
each other
Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a ________ category
of goal.
True/False
structure
Correct Answer True
Your Answer True
Select The Blank




Select The Blank


Match The Following



Chapy


unstructured expert/inexpert opinion , simulation , Dynamic modes and
mapping
True/False
Your Answer False

behaviour

Departmentalisation
Select The Blank


Select The Blank




True/False
Correct Answer True
Your Answer True


Question These people are charged with the responsibility of continuous screening of
performance?



Select The Blank

True/False
hierarchy
Correct Answer True
Your Answer True

Correct Answer Distorted resource allocation , Inappropriate structure , Wrong motivational

styles
Your Answer Distorted resource allocation , Inappropriate structure , Wrong motivational
styles
True/False
Correct Answer True
Your Answer True


Question It provides a way to bring in the people dimension in macro company
analysis without using psychological models of human behaviour
Your Answer Culture

Select The Blank
future.
Your Answer Leaders
Select The Blank

Correct Answer Time
Your Answer Time

Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a
________ category of goal.
True/False
company structure
Correct Answer True
Your Answer True
Select The Blank




producing
producing , It uses time as a unit of measure
Match The Following

Swot Analysis Matching, converting, Life cycle considerations
minimizing & avoiding
strategies
Marketing strategy Life cycle considerations Matching, converting,
strategies
True/False
Your Answer False
Select The Blank



management

performance
True/False
Your Answer False
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True

Question The cornerstone of financial planning process of all organizations because of
the cost, control and risk considerations which influence overall value of the
firm is


Select The Blank

savings

SM assgn : Divya
Correct Answer Reasons , Planned performance , Variances
Your Answer Reasons , Planned performance , Variances

True/False
Your Answer True
Select The Blank

by________.

procurement of materials trasforming into intermediate and finished products &
distributing them to customers is




Select The Blank


Correct Answer dividing environment into sectors , sub factors , analyze impact of each sector &

Select The Blank

Select The Blank


Your Answer Culture
True/False
sacrifices.
Your Answer True
True/False
Question Change in company structure from divisional to matrix also mean changes in the
systems in various degrees
Correct Answer True
Your Answer True
Match The Following

resources resources
Line Managers Responsibility Ensuring Implementation of Ensuring Implementation of

marketing actions marketing actions
Middle- level Managers Ensuring proper tactical changes Ensuring proper tactical changes

infrastructure

Your Answer Easy availability of resources

Your Answer vision

Select The Blank
Your Answer Systems

True/False
Your Answer False
True/False
situation.
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank




Question Empower people through great software anytime , any place, on any device'-
Microsoft
Your Answer vision

Select The Blank

Your Answer IR, OB



Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage in
the production process
Select The Blank


Correct Answer Identifies quality and productivity from a production process , Identifies impact
of any change on performance , Instantly spots malfunctions and show where
they occur
Your Answer Identifies quality and productivity from a production process , Identifies impact
of any change on performance , Instantly spots malfunctions and show where
they occur


Select The Blank

Your Answer Maximum
True/False
Your Answer False

Match The Following

4 Ps are Product, Price, Place, Promotion Product, Price, Place, Promotion
Sources of funds Factor leading to financial Factor leading to financial

capability capability
The retrieval and usage of Factor leading to Information Factor leading to Information
information Management Capability Management Capability
The Personnel System Factor leading to Personnel Factor leading to Personnel
Capability Capability
Your Answer Chief executive
True/False
Your Answer False

management
Your Answer Conceptual, human & intellectual skills , Decision making ability
Select The Blank



SM assgn : Manish
Question The discipline which deals with what is good and bad and which moral obligation is
Correct Ethics
Answer
Your Answer Ethics


Answer
Select The Blank

Correct IR, OB
Answer
Your Answer IR, OB

company structure
Correct Systems
Answer
Your Answer Systems

Correct Structure
Answer
Your Answer Status

Correct channel members, customers, suppliers etc.

Answer

Correct supply chain

Answer
Select The Blank

potential leaders
Correct Psychologists
Answer
Your Answer Psychiatrists


Answer

Correct programmed decisions

Answer
True/False
Correct False
Answer
Your Answer False

Correct Control mechanism , Departmentalisation

Answer
Your Answer Control mechanism , Departmentalisation , Specialisation

Correct Technical skills , Cognitive skills , Emotional Intelligence Quotient

Answer
True/False
Correct True
Answer
Your Answer True
Select The Blank

producing
Correct Traditional
Answer
True/False
Correct True
Answer
Your Answer True


Answer
Select The Blank

Correct environmental threat & opportunity profile

Answer


Answer
Your Answer Risk , Equity , Return

Select The Blank


Answer

Correct Top Management

Answer
Select The Blank


Answer
True/False
Correct True
Answer
Your Answer True
True/False
Correct False
Answer
Your Answer False
True/False
Correct True
Answer
Your Answer True
Select The Blank

Question Formal systems are adopted to bring ________ & amalgamation of decentralized units
into product groups.
Correct Co-ordination
Answer
True/False
maximum possible satisfaction to consumer providing quality goods & services at
reasonable prices.
Correct False
Answer
Your Answer False
Select The Blank

Question ________ is a deep understanding of ones emotions, strengths, weaknesses, needs,
drives & their effects on self and others.
Correct Self-awareness
Answer
Select The Blank


Answer

Correct inherent inadequacy of organization

Answer
Select The Blank


Answer
Match The Following

Gap analysis Difference between desired and Some fit and some misfit
projected performance
Corporate parenting Managing SBU's by a corporate Misfit with understanding of critical
success factors

Question A pictorial depiction of various outcomes of a decision is
Correct decision tree

Answer
Your Answer decision tree

Correct No-regret moves

Answer
Your Answer No-regret moves

Answer

Correct Dogs , Question marks

Answer

Correct Vital ingredient in determinig it's future , Yields growth, profits etc , may result in
Answer disaster if inappropriate
True/False
firm.
Correct False
Answer
Your Answer False


Answer

Select The Blank

Correct Self-discipline
Answer
Match The Following

Executive summary Synopsis of marketing plan Marketing goals
Line Managers Responsibility Ensuring Implementation of customized marketing

marketing actions
Middle- level Managers Ensuring proper tactical changes Ensuring Implementation of
marketing actions
resources resources

Correct Factors of appraisal , Relevance of apprasial , Procedure of appraisal

Answer
Your Answer Factors of appraisal , Relevance of apprasial , Procedure of appraisal
True/False
Correct False
Answer
Your Answer True

Correct Culture
Answer
Your Answer Culture

Correct single-variable extrapolation/multivariable interaction analysis , structured/ unstructured

Answer expert/inexpert opinion , Dynamic modes and mapping
Your Answer single-variable extrapolation/multivariable interaction analysis , structured/ unstructured
SM assgn

Answer


Answer

Correct Factors of appraisal , Relevance of apprasial , Procedure of appraisal

Answer


Answer
Select The Blank

Correct Self-discipline
Answer


Answer
Your Answer Debt , Equity
True/False
Correct True
Answer
Your Answer True

Correct Staffing
Answer

Correct Increased market power , Increased diversification , Increased speed to market

Answer
Select The Blank

Correct role model
Answer

Correct Structure
Answer
Your Answer Style
True/False
Correct False
Answer
Your Answer False
Select The Blank

levels.
Correct Delegation
Answer
Select The Blank

Question Japan's major productivity gains are the results of social changes brought about by
________
Answer

Correct fit between the firm and its environment

Answer
True/False
Correct False
Answer
Your Answer False


Answer
Your Answer unfavorable conditions in internal environment.

company structure
Correct Systems
Answer
Your Answer Systems
True/False
Correct True
Answer
Your Answer True
True/False
firm.
Correct False
Answer
Your Answer False

Correct by research agencies , by consultants , by employees

Answer
True/False
Correct True
Answer
Your Answer True

Correct Top Management
Answer
Match The Following

Marketing a product Mass segmentation Life cycle considerations
technology
Swot Analysis Matching, converting, minimizing Availability of resources
Match The Following

Select The Blank

production process
Correct Flotilla concept
Answer

Correct no change in strategies

Answer
Your Answer maintain environmental changes


Correct Operational level system , Knowledge level system , Management level system
Answer
Select The Blank

Answer


Answer
Select The Blank

Correct general agreement on trade & tariff

Answer

Correct Dogs , Question marks

Answer
Your Answer Question marks , Cash cowsCash cowsc
True/False
Correct False
Answer
Your Answer False
True/False
Correct True
Answer
Your Answer True
Select The Blank

Correct Strategic business Units

Answer

Correct single-variable extrapolation/multivariable interaction analysis , structured/ unstructured

Answer expert/inexpert opinion , Dynamic modes and mapping

Correct Option Valuation model

Answer

Question These are critical situations that occur unexpectedly and threaten the course of a firm's
strategy
Correct Crisis
Answer
Your Answer Crisis
True/False
Correct False
Answer
Your Answer True
Select The Blank

Correct Time
Answer
Your Answer Time

Question The aim in stability strategies is-
Correct move slowly & surely

Answer
Select The Blank


Answer
True/False
reasonable prices.
Correct False
Answer
Your Answer True

Answer

Correct Rites , Myths , Rituals

Answer

Question This portfolio involves major capital investments which will result in either large pay offs
or large losses
Correct Big bets
Answer
Your Answer Big bets
SM assgn : Abhis
Correct Answer Money , Consistency with goals , Consistency with environment
Your Answer Money , Consistency with goals , Consistency with environment

Question It refers to the relatively more durable company arrangements and
relationships
Select The Blank


Your Answer Political- legal , socio-cultural , economic-demographic

Question Degree to which the decision maker is accountable for the outcomes of the
decision is
Correct Answer accountability
Your Answer relativity

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank


Microsoft
Your Answer vision
Match The Following

Fit SWOT analysis SWOT analysis

exists. exists.


market
market
Select The Blank

Select The Blank

category of goal.
Your Answer internal transformation
True/False
Your Answer False

management
Select The Blank

Your Answer IR, OB
Select The Blank

True/False
Your Answer False



management
True/False
Your Answer False
True/False
Your Answer False

True/False
Your Answer False
True/False
Your Answer False


behaviour


Match The Following

Rely on short term assessment Barrier in evaluation Barrier in evaluation
Premise control Identifies key assumptions Identifies key assumptions
Emergency alert control Type of strategic control Type of strategic control

evaluation
Strategic evaluation Effectiveness of strategy Effectiveness of strategy
True/False
Correct Answer True
Your Answer True

Select The Blank

by________.
Select The Blank



Select The Blank

Correct Answer Time
Your Answer Time

Select The Blank

Your Answer IR, OB

Question Mission
Your Answer philosophy, public image
True/False
Your Answer False





Question Secondary sources of informatio n are
Your Answer opinions, suggestions, complaints etc.

SM assgn : Gayatri
Correct Answer Instantly spots malfunctions and show where they occur , Identifies quality and
productivity from a production process , Identifies impact of any change on
performance
Your Answer Instantly spots malfunctions and show where they occur , Identifies quality and
productivity from a production process , Identifies impact of any change on
performance



Match The Following


exists. exists.

Match The Following


implementation of plans related implementation of plans related to
to total organization. total organization.
Glueck S.M. is a stream of decisions & S.M. is a stream of decisions &
actions actions
Hofer S.M. is the process, which deals S.M. is the process, which deals
with organizational renewal & with organizational renewal &
growth. growth.
Ansoff S.M. is the systematic approach S.M. is the systematic approach to
to position and relate firm to its position and relate firm to its

Question This strategic posture takes the current industry structure and its future evolution as
given and then react to the opportunities the market offers




Your Answer Binary

Question The discipline which deals with what is good and bad and which moral obligation is
Your Answer Ethics





True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
True/False
Your Answer False






Correct Answer quality & no. of suppliers , logistics , raw material , trends and rate of change of
technology
technology
Select The Blank

levels.
Select The Blank

True/False
Your Answer False
Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a ________ category
of goal.
Select The Blank

Your Answer Capital
True/False
Your Answer False
Select The Blank


Select The Blank

True/False

Your Answer False
True/False
Your Answer False
Select The Blank



Your Answer Rituals

Question The process of forecasting an organization's future demands for and supply of right
type of people in right number is
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True

Your Answer growth
Select The Blank

Correct Answer Time
Your Answer Time
Select The Blank

Your Answer Leaders

SM assgn : Manish
True/False
Correct Answer True
Your Answer True

Select The Blank

Question ________cost accounting measures the cost of producing and ignores the cost of
non-producing

Your Answer controlling
True/False
Correct Answer True
Your Answer True
True/False
Your Answer True

Question The decisions which are relate to daily decisions like leave records etc. which are
mundane in nature & highly routined & can be done at a junior level are

Select The Blank

Your Answer qualitative
Match The Following

strategic alliances means two or more entities join hands for two or more entities join hands for
mutual benefit. mutual benefit.
means

True/False
commercial firm.
Your Answer True
Select The Blank

by________.

Your Answer vision

Microsoft
Your Answer mission

Select The Blank

Your Answer expansion strategy

Question Mission


Your Answer encirclement attack , frontal attack , flank attack

Match The Following

Profit centers S.B.U. s Profit making organizations


Select The Blank

Your Answer Systems
True/False
Correct Answer True
Your Answer True
True/False
Your Answer False

Question It is the process of selecting people for company positions and developing skills
and abilities for assignments in the company
Select The Blank

Question Formal systems are adopted to bring ________ & amalgamation of decentralized
units into product groups.

Select The Blank

Correct Answer Time
Your Answer Time
Select The Blank

Your Answer IR, OB
True/False
Question Analysis of variances leads to a plan for corrective action
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True

True/False
Your Answer False


True/False
Your Answer True
Select The Blank

True/False
Your Answer True

Your Answer clarity in strategy & responsibilities , blending cultures , provide for an exit strategy



management
Your Answer Conceptual, human & intellectual skills , Decision making ability , Vision ,
SM assgn
True/False
Correct Answer True
Your Answer True
Select The Blank



technology
technology


Question The objective to maximize value of the enterprize by striking a mean between
liquidity, risk and profitability is
Select The Blank


Your Answer no change in strategies
Select The Blank

Your Answer IR, OB

Correct Answer move slowly & surely
True/False
Your Answer False
True/False
Your Answer False

Your Answer significance
Select The Blank

Your Answer goodwill




Your Answer market reaction , taxes , availability of buyers

Select The Blank

Your Answer Labour

True/False
Your Answer False
Select The Blank

production process


Question It is designed to monitor a broad range of events inside and outside the company
that are likely to threaten a firm's strategy

Question It refers to the relatively more durable company arrangements and relationships
True/False
Correct Answer True
Your Answer True

Question This strategic posture takes the current industry structure and its future evolution
as given and then react to the opportunities the market offers
Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of the product
(dairy milk) is an example of ________ defense.
True/False
Your Answer False


True/False
Your Answer False

True/False
Correct Answer True
Your Answer True
Select The Blank

Match The Following

Decision making Managers to develop the courage Crusial problem that affect success
to make unconventional decisions
Social Responsibility Managers to maintain high ethical Managers to maintain high ethical
standards standards
Lateral thinking Managers to learn to deal with Managers to develop the courage
chaotic situations to make unconventional decisions
Responsiveness Managers to provide speedy Managers to provide speedy
responses to environmental responses to environmental
changes changes
Match The Following

Environmental Analysis Social, Political, legal & Formal & Systematic

technology
Synergy Vertical Integration Vertical Integration
Mechanistic approach to Better accessibility to information Better accessibility to information

knowledge management
Explicit knowledge Formal & Systematic Social, Political, legal & technology
Select The Blank

by________.
Select The Blank

category of goal.
Your Answer target


True/False
Your Answer False

Question These people are primarily responsible for operating control based on budgeting,
reporting and financial analysis


Select The Blank
potential leaders


True/False
Correct Answer True
Your Answer True

SM assgn : Senthil
Select The Blank

Select The Blank

Select The Blank

Your Answer mission
Select The Blank

Your Answer Maximum


Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a ________ category of
goal.


Correct Answer Rituals , Rites , Myths
Select The Blank

Select The Blank

Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of the product (dairy
milk) is an example of ________ defense.
True/False
Question Change in company's strategy gives rise to problems necessitating a new structure to be
made
Correct Answer True
Your Answer True



Your Answer Corporate appraisal programme
True/False
Your Answer True
True/False
Correct Answer True
Your Answer True

True/False
period of time
Correct Answer True
Your Answer True
Match The Following

strategic alliances means two or more entities join hands for mutual benefit. two or more entities join
hands for mutual benefit.
horizontal integration means additional product/service for same customers additional product/service for
same customers
vertical backward integration means becoming your own supplier becoming your own supplier
True/False
Your Answer False
True/False
Your Answer False
True/False
Your Answer False

each other
each other

True/False
Your Answer False

Question This strategic posture takes the current industry structure and its future evolution as given
and then react to the opportunities the market offers

Question A strategy used to learn more about customers need & behaviours in order to develop
stronger relationship with them is
Correct Answer CRM
Your Answer CRM
True/False
Your Answer False
Select The Blank

True/False
Your Answer True
Match The Following

Horizontal integration means Additional product/service for same customers Additional product/service for
same customers
Vertical forward integration means Becoming your own customer Becoming your own customer


Select The Blank

Correct Answer Time
Your Answer Time
True/False
Correct Answer True
Your Answer True


Your Answer Research and planning , For ecasting


Your Answer Multiple
True/False
maximum possible satisfaction to consumer providing quality goods & services at reasonable prices.
Your Answer False
Select The Blank

product groups.


Correct Answer Debt , Equity

SM assgn : Urvi
True/False
Question The key principle of moral management is "Can we make money with this action
decision or behaviour"?
Your Answer True
Select The Blank

Select The Blank

True/False
Your Answer False

Select The Blank

savings
Your Answer Labour
True/False
Your Answer True
True/False
Correct Answer True
Your Answer True

Select The Blank



strategy
Your Answer clarity in strategy & responsibilities , blending cultures , provide for an exit
strategy

Select The Blank

True/False

Your Answer False



sub factor on organization , impact of organization on each sector

Select The Blank

Your Answer Minimum

Your Answer Cost Accounting

Your Answer career development

Select The Blank

Select The Blank




True/False
Your Answer False


Match The Following

Horizontal integration means Additional product/service for Additional product/service for

same customers same customers
means
Position defense means Fortification around one's Fortification around one's
territory territory

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer Opportunities

Your Answer Operational planning

Question The strategies which deal with the relative and restricted function for allocation
of resources is
Your Answer Ethical streategies


Your Answer licensing/franchising
True/False
Correct Answer True
Your Answer True

Your Answer Binary

Select The Blank

Select The Blank


management
Match The Following


It is the process of analyzing, dividing and arranging work or activities into manageable
a) departmentation
b) top management
c) policy framing
d) mobilization
Labour satisfaction may result in unethical behaviour as anger.
True
False
It refers to the relatively more durable company arrangements and relationships
a) Structure
b) Staffing
c) Strategy
d) Style
Factors encouraging joint ventures are
a) uneconomical separate existence
b) risk of business gets shared
c) sharing competence of each other
d) monopoly of one company
Financial environment is concerned with
a) demand & supply of money, capital markets
b) Finance department
c) Account section
d) Production department
29. These people are charged with the responsibility of continuous screening of performance?
a)
Audit committee
b)
Chief executive
c)
External auditor
d)
Financial controller
33. These are moves that will pay off irrespective of what happens in the future
a)
Options
b)
Big bets
c)
No-regret moves
d)
Reserve the right to play
39.
models can be described as a system that describe how pieces of business
fit together.
(circular,modular,narrative or business)
SM assgn : Urvi
True/False
Question The super structure indicates ways in which company's tasks are integrated or
coordinated
Correct Answer True
Your Answer True
Select The Blank

Your Answer aggressive
True/False
Your Answer False


Your Answer social activity
True/False
Your Answer True


Select The Blank

by________.
Select The Blank

Your Answer Goals
True/False
Your Answer False

Microsoft
Your Answer vision


technology
technology

Your Answer mission
Select The Blank

non-producing
True/False
Your Answer True

Correct Answer Identifies quality and productivity from a production process , Identifies impact of
any change on performance , Instantly spots malfunctions and show where they
occur
Your Answer Identifies quality and productivity from a production process , Identifies impact of
occur

Select The Blank

________
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True

Question These are critical situations that occur unexpectedly and threaten the course of a
firm's strategy
Correct Answer Crisis
Your Answer Control
True/False
Correct Answer True
Your Answer True

Your Answer Strategies , Competence , Time


Correct Answer international model , global organizational model , multinational model

Select The Blank

production process
True/False
Your Answer False


Select The Blank

Match The Following

Decision making Managers to develop the courage Managers to develop the courage
to make unconventional decisions to make unconventional decisions
Social Responsibility Managers to maintain high ethical Managers to maintain high ethical
standards standards
Lateral thinking Managers to learn to deal with Managers to learn to deal with
chaotic situations chaotic situations
changes changes
Select The Blank

potential leaders




True/False
Correct Answer True

Your Answer False
Select The Blank

Select The Blank

Match The Following

technology
Swot Analysis Matching, converting, minimizing Matching, converting, minimizing
& avoiding strategies & avoiding strategies

Your Answer taxes , availability of buyers , willingness of employees



It is based on a trigger mechanism for rapid response and immediate reassessment of strategy in
the light of sudden and unexpected events
Emergency alert contriol
Premise control
Implementation control
Strategic surveillance
SM assgn : Urvi
Select The Blank

True/False
Question Style of a company are the patterns of actions taken by members of top management over
a period of time
Correct Answer True
Your Answer True

Your Answer Market attractiveness , Business strength , Profit margin

True/False
structure
Correct Answer True
Your Answer True

Question Mission
Your Answer vision

True/False
Your Answer True

Your Answer Factors of appraisal , Relevance of apprasial , Individual appraisal
Select The Blank

Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is a ________ category of
goal.


Correct Answer govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure ,
import-export
Your Answer govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure ,
import-export

True/False
Your Answer False


Question They enact the formal role of reviewing and screening executive decisions in the light of
their environmental, business and organisational implications
Select The Blank

True/False
firm.
Your Answer True
Select The Blank

Correct Answer Time
Your Answer Time



Your Answer Distorted resource allocation , Inappropriate structure , Leadership
Select The Blank



Correct Answer logistics , raw material , trends and rate of change of technology , quality & no. of suppliers
Your Answer quality & no. of suppliers , logistics , raw material , trends and rate of change of technology

Question This strategic posture plays a leadership role in establishing how the industry operates
Match The Following

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
Select The Blank

levels.
Select The Blank

True/False
reasonable prices.
Your Answer False

Correct Answer decision tree
Your Answer risk analysis

True/False
Your Answer False

Your Answer Assumes factory as an isolated entity , It measures only the cost of producing , It uses time
as a unit of measure

Your Answer Finance department

Select The Blank

Select The Blank


Your Answer customer & dealers

Match The Following

Crisis Management leads to organisational learning First step of signal detection
Milestone review Another method of implementation Another method of implementation

control control
Long and short term controls Balanced approach to evaluation Balanced approach to evaluation
Variance Actual and budgeted performance Actual and budgeted performance
Select The Blank


Your Answer Planned performance , Variances , Motivation
True/False
Your Answer False

SM assgn :03: Baizu
True/False
Correct True
Answer
Your Answer True

Correct Increased market power , Increased diversification , Increased speed to market

Answer
Your Answer Increased diversification , Increased speed to market , Increased market power

Correct clarity in strategy & responsibilities , blending cultures , provide for an exit strategy
Answer

Correct between a buyer and a seller , to avail tax concessions , to increase growth rates
Answer
Select The Blank


Answer
Select The Blank

Correct Time
Answer
Your Answer Goals
Select The Blank


Answer

Correct Asian Paints
Answer
True/False
Correct True
Answer
Your Answer True

Correct Flotilla
Answer

Correct Staffing
Answer
Select The Blank


Answer

commitments
Correct Reserve the right to play
Answer


Answer

Correct quality & no. of suppliers , logistics , raw material , trends and rate of change of
Answer technology
technology

Correct programmed decisions

Answer
True/False
Correct False
Answer
Your Answer False
True/False
Correct False
Answer
Your Answer False
True/False
Correct False
Answer
Your Answer False

Correct vision
Answer
Your Answer vision
Select The Blank


Answer

Correct Research and planning , Forecasting

Answer

Correct Vital ingredient in determinig it's future , Yields growth, profits etc , may result in
Answer disaster if inappropriate
Your Answer Vital ingredient in determinig it's future , Only factor determing it's success or failure ,
may result in disaster if inappropriate
True/False
Correct True
Answer
Your Answer True
Select The Blank

Correct Minimum
Answer
Your Answer Maximum
True/False
Correct False
Answer
Your Answer True
Match The Following


Correct obsession with an organization , ambitions in proportion to their existing resources &
Answer capabilities , what the organization strives for.
Your Answer obsession with an organization , what the organization strives for. , concept of
optimization

Correct frontal attack , flank attack , encirclement attack

Answer

Correct Moral management

Answer
Your Answer Moral management

Correct Assumes factory as an isolated entity , It measures only the cost of producing
Answer

Correct Market attractiveness , Business strength

Answer
Your Answer Business strength , Profit margin , Competition level
Select The Blank


Answer
Select The Blank

Correct IR, OB
Answer
Your Answer PRM
True/False
Correct False
Answer
Your Answer True

Answer
True/False
Correct False
Answer
Your Answer True
Select The Blank

Correct Leaders
Answer
Your Answer Leaders

Question The process of forecasting an organization's future demands for and supply of right type
of people in right number is
Correct Man-power planning
Answer
Match The Following


Correct multinational model , international model , global organizational model

Answer

Correct Premise control

Answer
Select The Blank

Answer

Correct move slowly & surely

Answer
True/False
firm.
Correct False
Answer
Your Answer False
Select The Blank

Answer

Correct 9
Answer
Your Answer 9

Select The Blank

True/False
Correct Answer True
Your Answer False



Question They enact the formal role of reviewing and screening executive decisions in the
light of their environmental, business and organisational implications

Your Answer Trust & fairness , Integrity & thoughtfulness , Lack of emotions

Question Mission
Your Answer vision
Match The Following

vertical forward integration becoming your own customer becoming your own customer
means
horizontal integration means additional product/service for additional product/service for
means
Match The Following


Your Answer import-export , govt. policies, stability, philosophy of govt. , legal system,
implementation, infrastructure
Select The Blank

Correct Answer Time
Your Answer Time
Select The Blank

True/False
Your Answer False

Select The Blank


True/False
sacrifices.
Your Answer False
Select The Blank

Question Formal systems are adopted to bring ________ & amalgamation of decentralized
units into product groups.

Question A Large-scale community development project was funded to enable farmers to use
local resources effectively by
Your Answer ITC Ltd.



True/False
Question Change in company's strategy gives rise to problems necessitating a new structure
to be made
Correct Answer True
Your Answer True
Select The Blank

non-producing

Your Answer Assumes factory as an isolated entity , It measures only the cost of producing ,
Savings are in terms of time saved
True/False
Correct Answer True
Your Answer True

True/False
commercial firm.
Your Answer True
True/False
Your Answer False

Your Answer Factors of appraisal , Procedure of appraisal , Individual appraisal
True/False
Correct Answer True
Your Answer False
True/False
Your Answer False
Select The Blank

Select The Blank

Your Answer Maximum
True/False
Correct Answer True
Your Answer True


Your Answer Role
Select The Blank



Select The Blank


Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of the product
(dairy milk) is an example of ________ defense.

Question This strategic posture plays a leadership role in establishing how the industry
operates
Your Answer Shapers

Your Answer Milestone review



SM assgn :04: Carissa
True/False
Correct Answer True
Your Answer True




system
system

Select The Blank

Your Answer Minimum
Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer Systems
Select The Blank

Select The Blank

True/False
Your Answer False

Your Answer Expertise , Intelligence




True/False
Your Answer False

True/False
Correct Answer True
Your Answer True
Select The Blank

Select The Blank

Match The Following

GDP stands for gross domestic product gross domestic progress
Select The Blank


Select The Blank

Your Answer IR, OB
True/False
Question Change in company structure from divisional to matrix also mean changes in
the systems in various degrees
Correct Answer True
Your Answer True
True/False
commercial firm.
Your Answer False
True/False
Your Answer False



behaviour

Select The Blank

savings
Your Answer Labour


Your Answer mission

Question These are critical situations that occur unexpectedly and threaten the course
of a firm's strategy
Your Answer Crisis

Match The Following


exists. exists.

Select The Blank


Your Answer growth


True/False
Your Answer False


management
True/False
Question According to Michael Porter, the core of efficiency
management is strategy.
Correct Answer True
Your Answer True




Correct Answer Operational level system , Knowledge level system ,
Management level system
Your Answer Operational level system , Knowledge level system ,

Question At this strategic level, the effort is directed at assessing how
well the organisation is pursuing a given strategy
Select The Blank
Your Answer Minimum
Select The Blank

Question ________ is a deep understanding of ones emotions,
strengths, weaknesses, needs, drives & their effects on self
and others.
True/False
Correct Answer True
Your Answer True
Select The Blank

Question ________ is seen as an integral process that converts
materials into goods
Your Answer Systems
Select The Blank

Select The Blank

Question Titan going into setting their won retail outlets- this is
________ integration.
True/False
Your Answer False

Your Answer Expertise , Intelligence



True/False
Question Arranging training program on productivity is a strategic
decision.
Your Answer False

True/False
Correct Answer True
Your Answer True
Select The Blank

Question A cycling accessory firm strive to become 'the nike of the
cycling industry' is ________category of goal.
Select The Blank

Question Strategic evaluation determines the effectiveness of
________
Match The Following

Michael Hammer & Reengineering Reengineering

James Chapy
GDP stands for gross domestic product gross domestic progress
Select The Blank


Select The Blank

Your Answer IR, OB
True/False
Question Change in company structure from divisional to matrix also
mean changes in the systems in various degrees
Correct Answer True
Your Answer True
True/False
Question Business ethics is how personal norms do not apply to
activities & goals of a commercial firm.
Your Answer False
True/False
Your Answer False


Question How does 'structure' reduce external uncertainity arising out
of human behaviour

Question A network of facilities and distribution that performs the
functions of procurement of materials trasforming into
intermediate and finished products & distributing them to
customers is
Select The Blank

Question The benefits of a change in process are defined in terms of
________ cost savings
Your Answer Labour


Your Answer mission

Question These are critical situations that occur unexpectedly and
threaten the course of a firm's strategy
Your Answer Crisis
Match The Following

Vision what a company wishes what a company wishes

to become or aspires to to become or aspires to
be. be.
mission what the company is and what the company is and
why it exists. why it exists.
BHAG big headed audacious big headed audacious
goals goals

Select The Blank

Question Tata motors goal of reaching middle class two wheeler
owners is a ________ category of goal.

Your Answer growth


True/False
Your Answer False


Question Three important managerial qualities required for the
effective strategic management
Correct Answer Conceptual, human & intellectual skills , Decision making
ability , Vision
Your Answer Conceptual, human & intellectual skills , Decision making
ability , Vision
SM assgn:Harikrishnan J
Match The Following

Michael H ammer & James Chapy Reengineering Reengineering
Select The Blank

Select The Blank

future.
Your Answer Leaders


procurement of materials trasforming into intermediate and finished products
& distributing them to customers is
True/False
1
Correct Answer True
Your Answer True
Select The Blank

Correct Answer Time
Your Answer Time

Question At this level , the effort is directed at assessing the consistency of strategy
with the environment

Correct Answer Expertise , Information , Intelligence
Select The Blank




management
2
True/False
Correct Answer True
Your Answer True
Select The Blank



Question It is the process of selecting people for company positions and developing
skills and abilities for assignments in the company
Select The Blank

about by ________
True/False
Your Answer True
True/False
Correct Answer True
Your Answer True
3
obligation is
Your Answer Ethics
Match The Following


exists. exists.



Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of the
Select The Blank

4
Select The Blank


True/False
Your Answer True

behaviour
Your Answer Division of labour , Departmentalisation


management
Select The Blank

5


market
market
Select The Blank

by________.

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False


6
True/False
Your Answer False



True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
7
Topics Page No
Evolution of Stratigic Management 1
Importance of Strategic Management 2
Alfred Chandler 8
William Glueck 8
Strategic Business Unit 10
Levels of Strategy 11
Issues in Strategic Decision Making 12
Stragists and their role in Strategic Management 13
Glueck 17
Hofer 17
Ansoff 17
Sharplin 17
Harrison & St. John 17
StrategicPlanning Process 18
Company Mission & vision 20
Core Values 21
Core Purpose 21
Benefits of a Vision 23
Characteristics of a Mission Statement 23
Key Elements in Developing a Mission Statement 23
Characteristics/Features of a Mission Statement 24
Function of a Mission Statement 25
Need for a Written Mission Statement 25
Contents of Mission Statement 25
C.K. Prahlad & Gray Hamel 26
Strategic Indent 26
Stretch, Leverage and FIT 28
Goals & Objectives 29
Role of Objectives 29
Characteristics of Objective 29
Factors to be considered Objective- setting 30
Critical Success Factors 30
Concept of Environment 35
External & Internal Environment 37
Environment Scanning 38
Sources of Information for Enviornment Scanning 38
Methods and techniques used for environmental scanning 39
Organizational Appraisal 42
Factors 44
Method & Techniques 45
Structuring Environmental Appraisal 45
Grand Strategies 49
Bdimensions of Business Definition 49
Stability Strategy 50
Different type of Diversification strategies 51
Expansion through cooperation 52
Mergers 52
Strategic Alliances 58
Type of Internal Strategies 59
Stopford & Well's International Structure Model 59
Three Differenet Organization Models 61
Entry Modes 61
Retrenchment Strategies 61
Turnaround Strategies 62
Divestment Strategies 63
Costs of the corporation 63
Cost of the Unit 64
Depressesd Exit Price 64
Making it Happen 64
Identifying candidates for divestiture 64
Structure the deal and communicate the decision 65
creation and destruction 65
combination Strategies 65
Dimensions of Grand Strategies 65
Business Level Strategies 66
Cost Leadership 66
Differentiation 66
Focus 67
Other Business Strategies 67
Defending Market Share 68
Strategies for a Market Follower 68
Strategies of Market Challenger 68
Strategies of Niche Marketer 69
Strategic Decision Making Under Uncertainty 73
Strategic Posture That can be taken 74
Strategic Portfolio of Actions 75
MCKINSEY 7 S Model 75
Mckinsey 7-S Framework 76
Super ordinate goals 76
Structure 77
System 77
Style 77
78
Skills 78
Crating New Market Space 78
Looking Across Substitutes 80
Looking across strategic groups within industries 80
Looking across chain of Buyers 80
Looking across complementary product and service offering 80
Looking across functional or emotional appeal to Buyers 81
Looking across time 81
Regenerating large companies 81
Emerging theory of manufacturing 82
Statistical quality control (SQC) 82
Modern Manufacturing Accounting Methods 82
Flotila 83
System Approach 83
Comparative study of thefour concepts 83
Boston consulting group appoach 84
Product Portfolio 86
Star of the portfolio 87
Anatomy of the cash cow 88
portfolio concept 90
portfolio Analysis 93
Factors that affect market attractiveness 95
Factors that affect competitive strength 95
Directional Policy Matrix 98
Strategic implications of Ge Matrix 99
Domain 100
Comparison of the Boston and Directional Policy Matrix Techniques101
corporate parentng Analysis 102
Michael porter's Model for Industry Analysis 103
Five Competitive Forces 104
Threat of Entry 104
Cost disadvantage of Independent of Scale 105
Intensity of Rivalry among existing competitors 105
Threat of Substitutes 106
PIMS Model 107
Game Theory 111
Delphi Method 112
strategy implementation 119
characteristics of decisions 120
role of rationality in decision manking 121
types of decisions 122
steps in problem solving 124
indicators of problem 124
resource allocation 125
organization structure 126
organizing process 126
three factors of organization structures 126
organization levels and span of management 127
narrow span 127
wide span 127
levels of management or organization 127
board of directors 128
executive committee 128
top management 128
middle management 129
lower management 129
departmentation 129
departmentation by product 130
departmentation by process 131
departmentation by customer 131
departmentation by geography 132
mixed departmenetaion 132
enterpreneural structure 133
line and staff organization 133
matrix organization 134
strategic business units 135
business models matter 136
evolution and revolution as organization grows 138
Larry Grenier 138
creativity / direction / delegation 139
implications of history 140
organization systems 141
information system 141
Data vs information 141
knowledge level system 142
management level system 142
control system 142
appraisal system 143
motivation system 143
leadership 144
emotional intelligence 145
EQ 144
empathy 146
factors affecting strategic decision making 146
administrative contraints 147
financial constraints 147
The CEO's agenda and management approach 147
Social responsibilities of a business 148
Johnson and Johnson 148
Corporate social responsibility 148
contrasting perspectives 149
Kuntz and O Donnell 151
Peter Dructcher 151
Abraham Maslow 151
Doctrine of Social responsibility 151
Rationale of Social responsibility 151
ethics 157
moral management 159
ammoral management 159
factors 160
mechanisms for ethical management 160
functional strategies 161
budgeting 162
manpower planning 164
HRP 165
HR demand 165
HR supply 165
Production management policies and plans 166
Capacity and utilization 166
POM 167
capital expenditure planning 168
capital structure planning 168
cash flow planning 169
working capital planning 170
dividend planning 171
taxation planning 171
marketing plan (MP) 171
R & D Planning 174
offensive or defensive strategies 174
the knowledge creating company 175
spiral of knowledge 175
from Metaphor to model 176
managing the knowledge creating company 176
redundancy 176
supply chain management 177
customer relationship management (CRM) 181
mass customization 182
spontaneous supply chain 184
customize products 185
Knowledge management system 185
knowledge 186
outsourcing 191
mergers , acquisions , takeovers and restructuring 192
synergy 194
bias 195
sizing the prize 196
strategic evaluation 201
barriers in evaluation 202
strategic survillance 203
emergency alert control 204
operation control 204
measures of performance 204
analyzing variances 205
corrective action 206
Sumantra Ghoshal 206
setting direction by deploying key people 207
internalized behaviours 208
managing information flows through personal relationships 208
employment contract 209
manifestations of the emerging information age 209
age of empowerment 210
interactive control system 211
evaluate corporate strategy 211
transformational efforts 215
transformation process 216
circle 153
Hallmarks 145
big bets 75
adapters 75
Integration 53
Titan 54
Program 31
Policies 31
Procedure 31
premise control 203
strategic surveillance 203
risk 215
competencies 42
ETOP
model 137
Score Card
Registration
200525262
Number:
Name: Rambabu Sirisetty
Subject: Strategic Management
Assignment Status 09/04/2006
As On:
al
Result for this Assignment
Assignment Date 09/04/2006
Number of Correct Questions 43
om ri
Number of Skipped Questions 6
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Number of Wrong Questions 4
Total Questions attempted 53
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Total Marks obtained 94 Out of 100.
Result Pass
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Your Answer vertical ( forward)
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Strategic Management—Page 1
ASSIGNMENT
Q.1 Explain the evolution, role and importance of business policy and strategic management.
What would be the role of manager in this age?
Answer:
Introduction: The term strategic management has been traditionally used. New title such as
business policy, corporate strategy and policy, corporate policies is essentially and extensively used
which means more less the same concept.
Evolution of Strategic Management:
1) In early 1920’s and 1930’s the managers used day-to-day planning methods to perform any
task.
2) To anticipate the future, they tried using tools like preparation of budgets and control
systems like capital budgeting and management by objectives.
3) The techniques were unable to emphasize the future adequately.
4) The next step was they tried using long range planning which was replaced by strategic
planning and later by strategic management.
5) In mid 1930’s, according to the nature of business the planning was done during Adhoc
policy making.
6) As many businesses had just started operations and were mostly in a single product line,
there arose a need for policy making.
7) As companies grew they expanded their products and they catered to more customer and
which in turn increased their geographical coverage.
8) The expansion brought in complexity and lot of changes in the external environment.
Hence there was a need to integrate functional areas.
9) This integration was brought about by framing policies to guide managerial action.
10) Policies helped to have pre-defined set of actions, which helped people to make decision.
11) Policymaking was the owner’s prime responsibility.
12) Due to increase in the environment changes, in 1930’s and 40’s policy formulation replaced
ad-hoc policy making, which led to emphasis shifted to the integration of functional areas
in this rapidly changing environment.
13) Especially after II World War there was more complexity and significant changes in the
environment.
14) Competition increased with many companies entering into the market.
15) Policy making and functional area integration was not sufficient for the complex needs of a
business.
ROLE OF STRATEGIC MANAGEMENT: -
1) Due to increase in the competition, in 1960’s there was a demand for critical look at the
bane corrupt of business.
2) The environment played an important role in the business.
3) The relationship of business with the environment lead to the concept of strategy.
4) In early sixties, this helped the management to manage between the business and the
environment.
5) In early eighties, as many companies were globalised which lead to the competition of the
rivals access the world.
6) Japanese companies along with other Asian companies unleashed a force across the world
and posed a threat for the US and European companies, which led to the current thinking.
7) Strategic management focused on 2 aspects: -
 Strategic process of business.

 Responsibilities of strategic management.
8) Unlike others, in this phase the role of senior management is vital and of
Utmost importance. Their role was important in decision-making like -
a)Whether a company promotes a joint venture/new decision.

b) Decides to go for an expansion.
c)Takes other important actions.
9) All these actions and decision had a long-term impact on the company and its future
operations, which was the result of senior management decision-making.
10) Strategic management is both about the present and future course of action, which was the
prime responsibility senior management.
Strategic Management is
I. The study of function and responsibilities of senior management

II. A crucial problem that affects success in total enterprise.
III. The decision that determine the direction of the organization and shape of its future
IV. Identity and molding of its character
V. Mobilization and their allocation of the resources.
Hence as managers had variety of choices, decisions were based on the circumstances, which would
take the company in specified directions.
IMPORTANCE AND ROLE OF MANAGERS IN STRATEGIC MANAGEMENT: -
I. Strategic management integrates the knowledge and experience gained in various

functional areas.
II. It helps to understand and make sense of complex interaction in various areas of
management.
III. It helps in understanding how policies are formulated and in creating appreciation of
complexities of environment that the senior management faces in policy formulation.
IV. Managers need to begin by gaining an understanding of the business environment and to in
control.
Here are few steps Indian managers need to do.
a) They should know to manage and understand information technology, which is

changing the face of business.
b) As public and common investors own and more companies managers need to
acquire skills to maximize shareholder value.
c) To have/take a strategic perspective, managers should foresee the future and track
changes in customer expectation. Intuitive, logic reasoning is required for proper decision-
making.
d) Successful companies depend on people. For people, management managers should

create capability for imitating and manage things through leadership and should possess
qualities like patience, commitment and perseverance.
e) Managers need to provide speed responses to environmental changes through
informational systems and organizational process.
f) As corporate are becoming more integrated with the public life, corporate
governance is becoming important which manager may have to practice.
g) Managers should learn to deal with confused and complex situations. They should
know to deal with global managers, business protocols and market conditions.
h) In complex and certain situations, managers should have the courage in decision-
making to make unconventional decisions.
i) Managers should possess high ethical standards in business and focus on social
responsibility.
Conclusion
Thus we can say the purpose of strategic management is manifold. To be successful in the
business one should possess/have holistic approach and should know to integrate the knowledge
gained in various functional area of management. By having generalist approach, a senior manager
can understand the complex inter linkages operating within the organization and should have
systematic approach in decision-making in relation with the changes which takes place in the
environment.
Q.2. What is strategy? At what levels is it formulated?
Answer:
INTRODUCTION: -
To understand the process of strategic management the concept should be understood and
controlled. The term strategy is derived from the Greek word “STRATEGOS”  Generalship. The
actual direction of military force, as distinct from governing its deployment. The word strategy
means “ THE ART OF GENERAL ”. Based on the studies and views by various experts and
management gurus Strategy in business has taken various connotations.
Definition:
William Glueck, a Management Professor defined it as “A unified, comprehensive and integrated
plan designed to assure that the basic objectives of the enterprise are achieved”.
Alfred Chandler defined Strategy as:-
“The determination of the basic long term goals and objectives of an enterprise and the adoption of
the courses of action and the allocation of resources necessary for carrying out these goals”.
Thus strategy is: -
a. A plan / course of action leading to a direction.
b. It is related to company’s activities.
c. It deals with uncertain future.
d. It depends on vision / mission of the company to reach its current position.
STRATEGY:
1. Before making a decision managers have to look into the course of deciding since
Strategy involves situations like: -
a) How to face the competition.

b) Whether to undertake expansions/diversification
c) To be focused/ broad based
d) How to chart a turn around
e) Ensuring stability/should we go in for disinvestments etc
2. An establishment and successful company would start to face new threats in the
environment. This is due to its success and emergence of new competitors. It has to rethink
the course of action it has been following. This is called strategy.
3. With such rethinking and environment analysis, new opportunities may emerge and be
identified.
4. To make use of these opportunities, the company might fundamentally rethink and reason
the ways and means, the actions it had been following in the past. These are called “
strategies “.
5. For a company to survive and to be successful strategy is one of the most significant
concepts to emerge in the field of management. According to Alfred chandler the
determination of basic long-term goals and objectives of an enterprise and the adoption of
the course of action and the allocation of resources for carrying out these goals.
William Glueck defines strategy as “a unified, comprehension and integrated plan
designed to assure that the basic objectives of the enterprises are achieved”.
6. Michael Porter views strategy as the “ core of general management is strategy”.

Managers must make companies flexible, respond rapidly, benchmark the best practices,
outsource aggressively, develop core competencies; infact should know how to play new
roles everyday. Hyper competition is a common phenomenon that rivals copy very fast.
7. Companies can outperform rivals only if it can establish a difference it can preserve and
deliver greater value at a reasonable cost.
8. Strategy rests on unique activities –“ The essence of strategy is in the activities – choosing
to perform things differently and to perform different activities than rivals”.
9. Strategy is long term. If company focus is only on operational effectiveness. It can

become good and not better. Overemphasis on growth leads to the dilutions of strategy.
Growth is achieved by deepening strategy.
10. Strategy is the future plan of action, which relates to the companies activities and its
mission/vision i.e. when it would like to reach from its current position.
11. It is concerned with the resource available today and those that will be required for the
future plan of action. It is about the trade off between its different activities and creating a
fit among these activities.
LEVELS OF STRATEGY:
1. When a company performs different business/ has portfolio of products, the company will
organize itself in the form of strategic business units (SBU’s).
2. In order to segregate different units each performing a common set of activities, many
companies are organized on the basis of operating divisions/decisions. These are known as
strategic business units.
CORPORATE LEVEL
FUNCTIONAL LEVEL STRTEGIES [CORPORATE]
SBU1 SBU2 SBU3 (SBU LEVEL)
FUNCTIONAL LEVEL STRATEGIES
3) Strategies are looked at

 Corporate level
 SBU level
4) There exists a difference at functional levels like marketing, finance, productions etc. Functional
level strategies exist at both corporate and SBU level. It has to be aligned and integrated.
5) CORPORATE LEVEL STRATEGY: It’s a broad level strategy and all its plan of actions is at
corporate level i.e. what the company as a whole. It covers the various strategies performed by
different SBU’s. Strategies needs should be in align with the company objective.
6) Resources should be allocated to each SBU and broad level functional strategies. To ensure
things there would need to have co-ordination of different business of the SBU’s.
7) For most companies strategies plans are made at 3 levels.
a) FUNCTIONAL STRATEGY
b) SOCIETAL STRATEGY
c) OPERATIONAL STRATEGY
FUNCTIONAL STRATEGY:
As the SBU level deals with a relatively. Smaller area that provides objectives for a specific
function in that SBU environment are marketing, finance, production, operation etc.
SOCIETAL STRATEGY:
Larger Companies like conglomerates with multiple business in different countries needs larger
level strategy.
1) A relatively smaller company may require a strategy at a level higher than corporate
level.
2) It’s how the company perceives itself in its role towards the society/ even countries in
terms of vision/ mission statement/ a set of needs that strives to fulfill corporate level
strategies are then derived from the societal strategy.
OPERATIONAL LEVEL STRATEGY:
In the dynamic environment & due to the complexities of business strategies are needed to be set at
lower levels i.e. one step down the functional level, operational level strategies.
There are more specific & has a defined scope. E.g. Marketing Strategy could be subdivided into
sales Strategies for different segments & markets, pricing, distribution etc.
Some of them may be common & some unique to the target markets.
It should contribute to the functional objectives of marketing function. These are interlinked with
other strategies at functional level like those of finance, production etc
MISSION/VISION LEVEL
CORPORATE LEVEL
FUNCTIONAL LEVEL STRTEGIES [CORPORATE]
SBU1 SBU2 SBU3 (SBU LEVEL)
FUNCTIONAL LEVEL STRATEGIES
OPERATIONAL LEVEL
Corporate level is divided from the societal level strategy of a corporation S.B.U Level are put in to
action under the corporate level strategy. Functional Strategies operate under SBU Level.
Operational Level is derived from functional level strategies
Conclusion:
These are the levels at which strategies are formulated. Strategy is a plan or an action leading to a
particular direction. We have corporate level Strategy and Strategic Business Unit level to fulfill
the objectives of the company.
Q.3 What are the Issues in Strategic Decision Making? Explain the role of Various
Strategies.
Answer:
Strategy means General ship. The actual direction of military force Strategy involves
decision-making like how to face the competition, how to undertake expansion or diversification
etc.
Issues in Strategic Decision Making
1. While making a decision the company might have different people at different periods of
time.
2. Decision requires judgments; a personal related factors are important in decision-making.
Hence decision ma y differs as person change.
3. Decisions are not taken individually, but often there is a task in decisions which could be
Individual Vs Group decision making. There will be a difference between the individual
and group decision-making.
4. On what Criteria a company should make its decision, for evaluation of the efficiency &
effectiveness of the decision making process, a company has to set its objectives which
serves as main bench mark.
5. 3 Major Criteria in decision Making are
a. The concept of Maximization.
b. The concept of satisfying.
c. The concept of incrementalism.
Based on the concept chosen the strategic decisions will differ.

6. Generally decision-making process is logical and there will be rationality in decision-
making.
7. When it comes to Strategic decision making point of view there would be proper evaluation
& then exercising a choice from various available alternative resource, which leads to attain
the objectives in a best possible way.
8. Creativity in decision-making is required when there is a complete situation & the Decision
taken must be original & different.
9. There could be variability in decision-making based on the situation & Circumstances.
Various Roles of Strategic Management.
Senior management plays n important role in Strategic Management.
Role of Board Of Directors: Board of Directors is the supreme Authority in a company. They are
the owners/ shareholders/ lenders. They are the ones who direct and responsible for the governance
of the company. The Company act and other laws blind them and their actions & they sometimes
do get involved in operational issues. Professionals on the B.O.D help to get new ideas,
perspectives & provide guidance. They are the link between the company and the environment.
Role of C.E.O: Chief Executive Officer is the most important Strategist and responsible for all
aspects from formulations/Implementation to review of Strategic Management. He is the leader,
motivator & Builder who forms a link between company and the board of directors and responsible
for managing the external environment and its relationship.
Role Of Entrepreneur: They are independent in thought and action and they set / start up a new
business. A Company can promote the entrepreneurial spirit and this can be internal attitude of an
organization. They provide a sense of direction and are active in implementation.
Role of Senior Management: They are answerable to B.O.Directors & The C.E.O as they would
look after Strategic Management a responsible of certain areas / parts of terms.
Role of SBU – Level Executives: They Co-ordinate with other SBU’s & with Senior Management.
They are more focused on their product / burners line.
They are more on the implementation role.
Role of Corporate Planning Staff: It provides administrative support tools and techniques and is a
Co-ordinate function.
Role of Consultant: Often Consultants may be hired for a specified new business or Expertise even
to get an unbiased opinion on the business & the Strategy.
Role of Middle Level Managers: They form an important link in strategizing & Implementation.
They are not actively involved in formulation of Strategies and they are developed to be the future
management.
Conclusion:
These are the issues in strategic decision-making and the role in Strategic Management.
Thus we have different issues in Decision making as to how it is made. Decision-making is not
easy. Creativity is required.
We have different important roles to be played by different Strategists in Strategic Management,
which is essential for the welfare of the company.
Q.4) What is Strategic Management Process? Explain each step briefly.
Answer:
Here are few definitions of Strategic Management Process.
1) According to Glueck it’s a stream of decisions and actions that lead to the development
of an effective strategy/ Strategies to help achieve Corporate Strategies.
2) According to Hofer it’s the process, which deals with fundamental Organizational,
renewal & growth with the development of strategies, Structures and Systems
necessary to achieve such renewal and growth and with the organizational systems
needed to effectively manage the strategy formulation and implementation process.
3) Ansoff defines it as “ The Systematic approach & important responsibility of general
management to position and relate the firm to its environment in a way that will assure
its Continued Success and make it secure from surprises”.
4) Sharplin defines as the formulation & implementation of plans and Carrying out
activities related to the matters, which are vital, and of continuing importance to the
total organization.
5) According to Harrison & St John – Strategic Management is the process through which
organization learn from their internal & external environment, establish strategic
decision create strategies that are intended to help achieve establish goals & execute
there strategies achieve Establish goals and execute there Strategies all in an effort to
satisfy key organizational stake holders.
COMPANY VISION &MISSION/ REQUIREMENTS OF MAJOR

STOCK HOLDERS STRATEGIC INTENT
EXTENAL & INTERNAL ANALYSIS /

SWOT ENVIRONMENT ANALYSIS
DEFINE STRENGTHS/WEAKNESS/ CORE

COMPENTENCIES
GENERATE STRATEGIC ALTENATIVES/ EVALUATE &

SELECT
IMPLEMENT/ FEEDBACK/CONTROL
From the above block diagram it states that Strategic Management is a process, which leads to the
formulation of Strategy/ Set of Strategies & managing thru Organizational System for the
achievement of Vision, Mission Goals and Objectives.
Company Vision / Mission
1) Company Vision is What a Company Wishes to become or aspire to be.

2) Company Mission is what the Company is and why it exists
3) James Parras & James Collins divides Vision/Mission into 2 Parts.
Vision/ Core Ideology Core Values

Core Purpose
MissionEnvisioned Future Audacious Goals

Vivid Description
Core Ideology: Is the unchanging part of organization. It is the character of an organization, this
would not change for a longer time even it were disadvantage.
Core Values: what it believes in.
Core Purpose: Existence of Organization and that goes far behind
Envisioned Future: Are the goals to be reached.

It is classified into:
Audacious Goals: These are the goals that the company would like to achieve. They are tough
needs extraordinary commitment and effort.
Vivid Description: These Goals are put into words that evoke a picture of what it
would be like to achieve the Audacious Goals.
SWOT Analysis: External & Internal Analysis:

1. The External Environment is made up of all the Factors, Conditions & influences outside
the organizations.
2. it gives rise to opportunities which can be exploited or it may give rise to threats which can
weaken / cause problem to the organization.
STRENGTHS/WEAKNESS/CORE COMPETENCIES
Strengths: it’s always in relation to the environment. It’s an unborn capacity, which needs to fulfill
two conditions.
1) Requirement for success.

2) It gives the Strategic Advantage.
It has strengths more than the competitor; it could gain more than the Competitor. E.g. Superior
research where new products & Innovations are required. Weakness: It’s something required for
success is missing/inherent inadequacy. It gives strategic disadvantage to the Organization.
E.g. Over dependence on a single product line in a mature market.
Core Competencies: Is developed over a period of time, using these competencies exceeding well,
it develops a fine art of Competition with its rules. This capacity of exerting turns them to core
competencies.
General Strategic Alternatives / Evaluate & Select.

It means that there is a proper evaluation and exerting a choice from various alternative available
resources in such a way it may lead to the achievement of company’s objective.
Q.5) Explain Core Competencies, Strategic Intent, Stretch Leverage & Fit.
Answer:
For an effective strategic intent one has to develop effective strategy, rather than focusing
at the resourcefulness of Competition & their pace at which they are building competencies one has
to focus on existing position.
Core competencies are the collective learning of an Organization, especially how to coordinate
diverse production skills and integrate technologies in the organization of work and delivery of
value. It is communication, deep involvement and commitment to work across organization at all
levels and functions. Core competence is for eg. A company is compared to a tree. T runk and limbs
are core products and leaves; fruits and flowers are end products. The things, which are not visible,
are the roots, which are very important for the sustenance, nourishment and stability. So, here the
roots act as core competence.
Core competencies bind existing businesses and guide market. They can be identified by three
tests. They are:
1. It provides across to wide variety of markets.

2. It contributes to the benefits of end products.
3. It is a complex harmonization of technologies and production skills.
By not building competencies in emerging markets, the chance of competing in emerging markets
may be lost. It is very important to maintain competencies in the markets. Core products serve as a
link between core competence and the end products. Core competencies are the wellspring of new
businesses.
Strategic Intent is something more than the unfettered ambition. It’s not a soft target. According to
Prahlad & Gray: -
1) It foresees a desired leadership position and establishes the criteria the organization will
chart it’s progress.
2) It Captures the essence of winning & is stable over time.
3) It requires personal effort, Commitment and bit of luck to achieve the target.
4) The Important thing that a company asks for is not “How Well Next Year be
different”? But they ask, “ What must we do differently next year to get closer to our
strategic intent?”
a) Most companies look at change and innovations in isolation
b) Innovations come from everywhere & top Management role is to add value to
it.
c) Strategic intent leaves room for creativity, innovation & top Management
directs it.
5) There must be a balance between resources as a Constrain Vs Resource as leverage so as to

reduce risk. Former is done through building a balanced portfolio of cash generating and
cash consuming business and in the latter a well balanced and sufficiently broad portfolio/
collection of advantages is assured.
6) It implies a servable stretch for an organization.
7) Since the current capabilities & resources are not------- it will force inventiveness and the
management will keep on involving challenges and they give time to digest one challenge
before launching another.
8) One important parameter is reciprocal responsibility - Which means equal blame & credit
for both operating levels & top management.
9) Companies with good strategic intent know the importance of documenting failure but
instead of blame fixing and nailing people they are more interested in the management
reasons and the orthodoxy, that may have led to future.
Stretch: To Achieve strategic intent one has to stretch forward and has to look at the
resourcefulness instead of looking at resources. One has to make use of Innovation and resources.
Stretch leads to leverage.
Leverage: Refers to concentrating on the resources to achieve strategic intent, accumulating,

learning, experiences & Competencies in a manner to meet the aspirations by stretching the scarce
resource that an organizational resource to the environment.
Instead of allotting the competitors blindly & taking their head companies must leverage the
resources.
Fit: Strategic fit is the traditional way of looking at strategy. Strategic fit is conservative and seems
to be more realistic but u may not be aware of the potential. Under stretch & leverage Strategic
extent could be impossible, idealistic but under fit strategic something far beyond possibilities and
look at the potential possibilities.
Conclusion
Thus Strategic intent is what the organization strives for e.g. Canon wanted to beat Xerox.
It’s an obsession to an organization & it is to win at all levels of the organization, sustaining that
obsession is in quest for global leadership.
Q.6 Write a detailed note on Goals and Objectives.
Answer:
Goals are set to achieve good results for the Organization they are undertaken in order to
fulfill the objectives of the company.
Goals Meaning: -
Goals are the targets or destination that an Organization wants to accomplish in future. Goals set
are of different types depending on their nature.
The Characteristics of Goals are: -
Goals are clear and unambiguous, qualitative.

General Goals, which are laid down by the organisation, should be clear. There should not be any
confusion and doubt. Company can do its work effectively and efficiently depending on Goals.
Moreover they are qualitative.
Goals are broad:-

Targets set should not be narrow in nature. It has to cover the total objectives of the company. An
organization could set goals on turnover, profits, return on assets / equity. It could also have market
share, customer satisfaction, and employee satisfaction as its goals.
Goals are limited and manageable:-

Goals have to be limited. If there are unlimited goals, the company may be in an ambiguous
situation, whether to fulfill, which Goals. That is why there should not be numerous goals. Thus
the company may fail to fulfill its objectives, as it could not be manageable easily.
Thus Goals are of different types:-
Financial, Non-Financial, Qualitative and Quantitative.
Goals: -Goal – Target
a) It’s a target that a company wants to achieve in a future period of time.

b) An organization sets a combination of goals, which might be Qualitatively,
Quantitative, and Financial & Non Financial. These Goals must be clear and unambiguous.
c) On an organizational level goals are broad in nature and they could set goals on
turnover, profits, returns on assets/equity, market share, Customer satisfaction, Employee
satisfaction.
d) Goals should be limited, manageable, and clear& Consistent with each other, otherwise
it may lead to confusion & Contradictions.
e) Goals may be Qualitative, Quantitative in specification.
OBJECTIVES:-
TEXT & Meaning:-
Objectives are the ends that state specifically how the goals shall be achieved. They are
concrete and specific in contrast to Goals. While Goals are qualitative, objectives are
quantitative. So they are clearly measurable and comparable. Objectives are framed with
the vision / mission of the organization. They are set in relationship with the environment.
They define what the organization has to achieve for its employer, shareholders, customers.
Characteristics of Objectives:-
1.Understandable:-
Objectives set are to be understood easily. There should not be any complexities in it.
Every one i.e. the employees, customers, outsiders should find it easy in understanding
them without any confusion in their minds.
 Clearly defined time frame and specific:-
Objectives should be specific, clearly defined. There should be some specific or certain
time, interval in which the objectives have to be accomplished.
1.Measurable and Controllable:-
Objectives should not be abstract. They have to be measurable quantitatively and should be
controllable.
 Objectives are challenging, actionable.
Objectives:
a) Objectives are the ends that specify how the goals shall be achieved.
b) They are concrete and specific and they are in contrast with the goals.
c) Objectives make the goals operational and tend to Quantitative in specifications.
d) Objectives are set in a way that what the organization has to achieve for its employees,
shareholders, customers etc.,
e) Objectives are in relation with the environment. They are the brains of Strategic
Decision Making.
f) They are framed in line with the vision/mission of the organization and it helps to
pursue them.
g) Objectives are invariably Quantitative and provide clear measures and standards for
performance.
h) It helps to see whether the Organization is in right track or not.
i) Objectives should be concrete, specific, and understandable & should have clearly
defined time frame.
j) It must be measurable, actionable, challenging but controllable.
k) There must be co-relation with other objectives.

l) While setting objectives these are the factors to be evaluated. It should be specific at
the level, which it is being set. It should not be either too narrow or too broad.
m) There need to be multiplicity of objectives.
n) It should be formulated at different time frames like short term, medium term, and long
term & should be linked & consistent.
o) Since its in relation with the environment it needs to check whether they are fulfilling
the needs of customers, share holders etc.,
p) It should be In reality with the organizational resources and internal constraints,
including policies & lower relationship.
Conclusion:
Thus an organization is set up to make Prompt and Accurate decision. Hence goals &
objectives are set for the accomplishment of an organization.
Q.7.) What is Environment? How is it Changing? Explain the process of SWOT

analysis? Elaborate what you would study in the environment?
Answer
Introduction : -
Environment means the surrounding. It includes both internal and external objects, factors &
influences under which someone/something exist.
Environment :
1) The Environment of an organization is the aggregate/total of all conditions events that

influences itself & it’s Surroundings,
2) The dynamic & has relationships with each other.
3) The factors in environment may affect the company and visa versa.
4) It has a great impact on the company.
Environment – Changes:
According to Michael Hommer and James Chapey.
1) An Organisation must be flexible enough to adjust quickly with this changing environment.
2) The Efficiency of the company comes at the expenses of the efficiency of the company as a
whole.
3) It requires co-operation & Co-ordination within the organization.
4) Few Companies are rigid, non-competitive, inefficient and losing money because they are
not able to adjust themselves with the changing environment.
5) In 1776 Adam Smith described in his book, “The Wealth of Nations.” The Principle of
division of labour for increasing the productivity and there by reducing the cost of goods.
American Companies became best in the world after applying the principles.
6) But in today’s world, nothing is constant or predictable & these principles don’t work.
7) Market growth, customer demand, the rate of technological change, and nature of
competition keeps changing.
8) The three forces that drives company are
Customers
Competition &
Change.
Customers : Earlier days, Customers had little choice they used to buy the product that was offered
to them. These days customers come with more specifications and they demand for customized
products and they want individual attention. Hence customers have upper hands these days. It’s
difficult for an organization to survive in the long run unless they satisfy customers needs.
Competition : As many companies emerges, the competition rises. They offer good quality of
products at lesser price and consumers prefer such products. Earlier the company could get into
market with an acceptable product/service at the best price would go to sell. But these days
customers prefer high quality at lowest price. The Company, which offers these at best price, goes
high quality and best service becomes standard of all the competitors.
Changes : Changes has become both pervasive and persistent because companies face a greater
competitors and each one introduces a product and service innovation to the market with the
globalisation of the economy. Hence the companies need to move fast in pace with the changing
environment otherwise it’s difficult to move.
CONCLUSION :
In today’s environment nothing is constant and predictable hence for a company to survive
in the long run, it has to satisfy customer needs and cope with the changes in the environment at a
faster rate.
INTRODUCTION
The external environment is made of factors, conditions that influences outside the
organization. The external environment gives rise to opportunities, which can be accomplished, or
it may cause problems to the organization.
SWOT ANALYSIS:
The internal environment refers to all factors within the control of and within the organization.
These factors may impart strengths that can be utilized by the organization or cause weakness,
which becomes threat to the organization.
S – Strength O- Opportunity
W – Weakness T – Threats
Strength: –It is an inherent capacity that is in relation to the environment. For an organization to be
a success it requires strength and it gives strategic advantage to gain more than the competition.
E.g. Innovation and new products are required for superior research and development facilities.
Weakness: - It is an inherent inadequacy that is again in relation to the environment. It gives

strategic disadvantage and something that required for success is missing. It leads to competition
where weakness can be used to gain more due to inherent limitation / constraint/inadequacy.
E.g.1) In a mature market over dependence on a single product line.
2) Lack of capabilities for the development of new product, which is potentially risky for a
company during the time of crisis.
OPPORTUNITY: can be accomplished and can help to consolidate and strengthen the organization.
It’s a favorable condition for an organization in its environment.
E.g. Due to better GDP growth a company provides increase in demand for the products/services. It
helps in strengthening its position.
THREATS: when the opportunities are not utilized properly it can cause problem to the to the
organization which causes threat. It is unfavorable condition for the organization. It causes
risk/damage to an organization.
E.g. Due to opening up of economy, the emergence of multinational companies, which are stronger
and has good resources, offers stiff competition to the existing companies in an industry.
CONCLUSION
An understanding of both internal and external environment in terms of opportunities,
threat, strength, weaknesses important for existence, growth and profitability of an organization. A
systematic approach and understanding the environment is SWOT analysis all about.
Environment to be studied
1) Events: Is some specific occurrence that takes place in different environmental sectors. E.g.
Bilateral agreement between 2 countries in which the company is operating and facing
competition from local companies.
2) Trends: is the way the environment is shaping up. They are he course of action along which
events take place like global warming, nuclear families etc.
3) Issues: are the current concerns that arise in response to events and trends. E.g. Pollution
Control, Business ethics after scams.
4) Expectations: are the demands made by interested groups in light of their concern. Like
corporate governance, greater transparency, stricted auditing norms.
Q.10 Write a note on Integration and Diversification?

Answer
Integration and Diversification are learnt in the expansion Strategies. Expansion strategies
aim at the growth of the company.
Integration:-
All those activities performed by an organization from the procurement of Raw materials to
marketing of finished products to the consumers is value chain. So Integration is combining
activities on the basis of value chain related to present activity of a company. Integration helps in
increasing the scope of Business some industries such as steel; Textiles deal with products with
value chain extending from Raw materials to consumers. Reliance is the best example.
A company adopts Integration Strategies only under certain conditions. The condition is “Make or
Buy”. If the cost of making is less then the cost of procurement than the company moves up the
value chain to make the items itself. If the cost of selling finished products is lesser than the price
paid to the seller, then it is profitable for the company to move down on the value chain. In these
cases, company adopts an Integration Strategy. There are two types of Integration.
Vertical Integration:-
Again it is of two types, Backward and Forward Integration. Backward integration is
becoming your own supplier and forward integration is becoming your own customer. Thus any
activity undertaken either for supplying inputs or serving outputs is vertical integration. Eg. Titan,
Automobile Company.
Horizontal Integration:-
When a company starts serving the same customers with additional products that are
different from the earlier in any of the terms of their customer needs functions, either singly or
jointly, it is Horizontal integration. Eg. A Hardware manufacturer starts supplying software also.
DIVERSIFICATION:-
Diversification is one among the expansion strategies. It is the drastic change in the
business in terms of customer functions, customer groups or alternative technologies of one or more
of a company’s business in separation or in combination. Diversification Strategy is important as :
a. They minimize the risk, by spreading
b. They strengthen the organization and minimize the weaknesses.
There are different types of Diversification Strategies:-
Concentric Diversification:- When an Organization takes up an activity which is related to the

existing business, it is Concentric Diversification.
Conglomerate Diversification:- When an organization takes up activities which are unrelated to the
existing business, it is conglomerate diversification.
CONCLUSION
Integration results in increasing the scope of the business definition of a company.
Integration is also a part of Diversification Strategies as it is doing something different from what
the company has been doing previously. Thus Integration and Diversification are aimed at
improving and increasing the scope of the business.
Q.14 What do your understand by Strategic Evaluation and control?

Answer
Strategic Evaluation is to estimate the usefulness or powerfulness of strategy in achieving
the organizational objectives.
Control is required to keep track of any changes.
Strategic Evaluation:-
It is the process of “determining the effectiveness of a Strategy in achieving Organisational

objectives and taking corrective action whenever required”.
Importance of Strategic Evaluation:-
a) Coordination:-
It helps to coordinate the tasks performed by Managers, Divisions of SBUs, through

their performance.
b) Act as Feed back, check, Appraisal and Reward:-
It helps to check the validity of Strategic choice. It provides feed back on the relevance
of the Strategic choice made during the formulation phase. There are many participants
involved in Strategic Evaluation. They are the Board of Directors, the Strategic
Business Units (SBUs), Chief Executives, Audit and Executive committees, Corporate
planning department.
But we have many barriers in evaluation of Strategy:
a. The limits of control:-

As we know, control is a check on any changes in evaluating strategy, control acts as
check, which creates unnecessary problems.
a) Difficulties in measurement
b) Resistance to evaluation etc.
CONTROL:- In control, we have four different types. They are

a. Premise control
b. Implementation control
c. Strategic Surveillance control
d. Emergency Alert Control
a. Premise Control:-
Strategy is based on certain assumptions about environment and organizational factors.

Premise control is necessary to identify these assumptions and keep track of any change in
them. It helps the strategists to take correct action at correct time.
b. Implementation Control:-
It is aimed at evaluating whether the plans programmes and projects are guiding the
organisation towards its objectives or not.
It can be put into practice through the identification and monitoring of Strategic thrusts.
c. Strategic Surveillance Control:-
It monitors events inside and outside the company, which threaten the firms strategy.
Broad based, general monitoring on the basis of information sources to uncover events
that affect the Strategy of an Organization.
d. Emergency Alert Control:-
It helps in Signal detection.

It is based on mechanism for immediate response and reassessment of Strategy under
unexpected events. It can be exercised through the formulation of contingency
Strategies and assigning the responsibility or handling unforeseen events.
Organizations may some times under crises. This system of control helps crisis
management by following steps such as Signal Detection, Preparation, Prevention, and
recovery leading to organizational learning.
CONCLUSION
Thus Strategic Evaluation and control process are useful to test the effectiveness of
Strategy.

Question Knowledge of the relationships between choices, environment &
outcomes is
Select The Blank

Select The Blank

Question ________ should have the ability to develop a visionto see
patterns into the future.
Your Answer Leaders
Select The Blank

Question Delay in ________ measurement defeats the purpose of
evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners is
a ________ category of goal.
True/False
Question Systems are formal and informal rules and regulations that
Correct Answer True
Your Answer True
Select The Blank


Question The decisions which are applied to structured or routine
problems are


outcomes is
Select The Blank


Match The Following


Chapy

Correct Answer single-variable extrapolation/multivariable interaction analysis ,

structured/ unstructured expert/inexpert opinion , Dynamic
modes and mapping
Your Answer single-variable extrapolation/multivariable interaction analysis ,
structured/ unstructured expert/inexpert opinion , simulation ,
Dynamic modes and mapping
True/False
Your Answer False

Question How does 'structure' reduce external uncertainity arising out of
human behaviour

Departmentalisation
Select The Blank

Question Bajaj started manufacturing of sunny is an example of
________.

Your Answer Political- legal , socio-cultural , economic-demographic ,

technology
Select The Blank



Correct Answer Type & Strategy of organisation , Environmental uncertainties ,

Type & quality of information
Your Answer Type & Strategy of organisation , Environmental uncertainties ,

True/False
Correct Answer True
Your Answer True




Question It is the process of analyzing, dividing and arranging work or
activities into manageable portion for individuals, sections &
departments

Select The Blank

True/False
Question Staffing function applies to all company levels irrespective of
levels of hierarchy
Correct Answer True
Your Answer True

Correct Answer Distorted resource allocation , Inappropriate structure , Wrong

motivational styles
Your Answer Distorted resource allocation , Inappropriate structure , Wrong
motivational styles
True/False
Question Three C's affecting today's companies are customer, competition
& change
Correct Answer True
Your Answer True


Question It provides a way to bring in the people dimension in macro
company analysis without using psychological models of human
behaviour
Your Answer Culture
Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


Correct Answer Assumes factory as an isolated entity , It measures only the cost
of producing
Your Answer Assumes factory as an isolated entity , It measures only the cost
of producing , It uses time as a unit of measure
Match The Following

strategies
strategies
True/False
Question The actual performance matches the budgeted performance.
This is a realistic situation.
Your Answer False
Select The Blank


Correct Answer dividing environment into sectors , sub factors , analyze impact
of each sector & sub factor on organization , description of
impact of each subfactor into a statement which is positive,
Your Answer dividing environment into sectors , sub factors , analyze impact

Correct Answer Conceptual, human & intellectual skills , Decision making ability ,
Vision
Vision

Question It is used extensively in organisation and is concerned with
action or performance
True/False
Your Answer False
True/False
Your Answer True
Select The Blank

True/False
Question Style of a company are the patterns of actions taken by
members of top management over a period of time
Correct Answer True
Your Answer True

Question The cornerstone of financial planning process of all
organizations because of the cost, control and risk
considerations which influence overall value of the firm is

Select The Blank

A hardware manufacture enters into software is an example of

integration.

outcomes is
Select The Blank

Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time

Correct Answer uneconomical separate existence , risk of business gets

shared , sharing competence of each other
Your Answer uneconomical separate existence , risk of business gets
Select The Blank

Question Tata motors goal of reaching middle class two wheeler owners
is a ________ category of goal.
True/False
Correct Answer True
Your Answer True
Select The Blank


Question The decisions which are applied to structured or ro utine
problems are


outcomes is
Select The Blank


Match The Following


James Chapy


modes and mapping
True/False
Your Answer False

human behaviour

Departmentalisation
Select The Blank

________.


technology
Select The Blank





True/False
Correct Answer True
Your Answer True




departments

Select The Blank

True/False
levels of hierarchy
Correct Answer True
Your Answer True


motivational styles
motivational styles
True/False
Question Three C's affecting today's companies are customer,
competition & change
Correct Answer True
Your Answer True


behaviour
Your Answer Culture
Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


of producing
Match The Following

strategies
strategies
True/False
Your Answer False
Select The Blank



ability , Vision
ability , Vision

True/False
Your Answer False
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True

Correct Answer Capital structure p lanning

Select The Blank



Correct Answer Reasons , Planned performance , Variances
Your Answer Reasons , Planned performance , Variances

Question The tool used for decision making in 'A range of futures'
scenario is
True/False
Your Answer True
Select The Blank

Question Brush your teeth twice a day is an example of expanding the
total market by________.

customers is

Correct Answer Increased market power , Increased diversification , Increased

speed to market
Your Answer Increased market power , Increased diversification , Increased
speed to market


Select The Blank




Select The Blank
Question The ________ are distinct little business set up as units in a
larger company
Select The Blank

Question Module of Flotilla strikes an optimum balance of ________ and
flexibility

Your Answer Culture
True/False
Question Numerator may bring short-term results, but there may be
serious long-term sacrifices.
Your Answer True
True/False
Correct Answer True
Your Answer True
Match The Following

Top level Executives Taking decisions Taking decisions regarding

regarding efficient and efficient and effective
effective allocation of allocation of resources
resources
Executive summary Synopsis of marketing Synopsis of marketing plan
plan
Line Managers Ensuring Implementation Ensuring Implementation
Responsibility of marketing actions of marketing actions
Middle- level Managers Ensuring proper tactical Ensuring proper tactical
changes changes

Question Factor s to be considered in political- legal environmental
scanning are


Your Answer vision
Select The Blank

Question ________ is seen as an integral process that converts materials
into goods
Your Answer Systems

True/False
Your Answer False
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank


Correct Answer obsession with an organization , ambitions in proportion to their

existing resources & capabilities , what the organization strives
for.
Your Answer obsession with an organization , ambitions in proportion to their
for.

Question Empower people through great software anytime , any place, on
any device'- Microsoft
Your Answer vision

Select The Blank

Your Answer IR, OB


modes and mapping
modes and mapping

Select The Blank

Question ________ is a modern plant consisting of modules centered
around a stage in the production process
Select The Blank

information




Select The Blank

Your Answer Maximum
True/False
Your Answer False

Match The Following

4 Ps are Product, Price, Place, Product, Price, Place,

Promotion Promotion
The retrieval and usage of Factor leading to Factor leading to
information Information Management Information Management
The Personnel System Factor leading to Factor leading to
Personnel Capability Personnel Capability

Question They are ultimately responsible for all the administrative aspects
of strategic evaluation and control
True/False
Your Answer False

ability , Vision
Select The Blank






Correct Answer Factors of appraisal , Relevance of apprasial , Procedure of

appraisal
Your Answer Factors of appraisal , Relevance of apprasial , Procedure of
appraisal

Select The Blank


True/False
Correct Answer True
Your Answer True



speed to market
speed to market
Select The Blank


Your Answer Style
True/False
Your Answer False
Select The Blank

Question In a ________ a decentralized structure is achieved &
harmonized at the plant & area levels.
Select The Blank

Question Japan's major productivity gains are the results of social
changes brought about by ________

True/False
Your Answer False


Question It refers to formal and informal rules, regulations and procedures
that complements the company structure
Your Answer Systems
True/False
Question Budgets are plans expressed in numerical terms usually in
financial terms
Correct Answer True
Your Answer True
True/False
Question Business ethics is how personal norms do not apply to activities
& goals of a commercial firm.
Your Answer False

Correct Answer by research agencies , by consultants , by employees
True/False
Correct Answer True
Your Answer True

Match The Following

Marketing a product Mass segmentation Life cycle considerations
Swot Analysis Matching, converting, Availability of resources
strategies
Match The Following

Ballast business Fit well but low Fit well but low
opportunities opportunities
Gap analysis Difference between Difference between
desired and projected desired and projected
performance performance
Corporate parenting Managing SBU's by a Managing SBU's by a
corporate corporate
Select The Blank


Your Answer maintain environmental changes



Select The Blank

Question ________ support managers by keeping track of the elementary
activities & transactions of the organization such as sales,
receipts, raw materials etc.

Select The Blank


Your Answer Question marks , Cash cowsCash cowsc
True/False
Question HR implementation involues a series of action programme like
production, estimation of raw materials, labour & machine hours.
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank

larger company


modes and mapping
modes and mapping

Question The tool used for decision making in ' The alternate futures '
scenario is

Your Answer Crisis
True/False
Your Answer True
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time

Select The Blank

True/False
Question Undec the social goals the responsibilities with regard to
employees includes prociding maximum possible satisfaction to
consumer providing quality goods & services at reasonable
prices.
Your Answer True

Vision
Vision


Question This portfolio involves major capital investments which will result
in either large pay offs or large losses
Correct Answer Big bets

True/False
Your Answer True

Your Answer Knowledge level system , Management level system , Operational level system
True/False
Correct Answer True
Your Answer True
Match The Following

Emergency alert control evaluation Type of strategic control Type of strategic control
Rely on short term assessment Barrier in evaluation Audit and Executive committee


Your Answer multinational model , international model , local model




Question It refers to the relatively more durable company arrangements and relationships
True/False
Your Answer False
Select The Blank


Select The Blank

leaders


Question The objective to maximize value of the enterprize by striking a mean between liquidity, risk
and profitability is
Your Answer Dividend planning


Your Answer Conceptual, human & intellectual skills , Decision making ability , communication skil ls
Select The Blank

Select The Blank

Your Answer target

internal inadequacies

True/False
Your Answer True

internal inadequacies
Select The Blank

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True

Your Answer growth
True/False
Your Answer True

Question It is based on a trigger mechanism for rapid response and immediate reassessment of strategy
in the light of sudden and unexpected events
Your Answer Emergency alert contriol


Correct Answer obsession with an organization , ambitions in proportion to their existing resources &
Your Answer obsession with an organization , what the organization strives for.
Select The Blank

Your Answer aggressive

Your Answer vision
Select The Blank

Your Answer mission
Select The Blank

Your Answer diagonal integration
Select The Blank

Correct Answer Time
True/False
Your Answer False

Match The Following

Crisis Management leads to organisational learning leads to organisational learning
Milestone review Another method of implementation control Chacking of performance
Long and short term controls Balanced approach to evaluation Another method of implementation control

Question Responsibility towards society & community includes - Avoiding bad, smoky chimneys, &
pollution of any kind and abiding by the

Question The process of forecasting an organization's future demands for and supply of right type of
people in right number is

Your Answer Conceptual, human & intellectual skills , Decision making ability , communication skills
True/False
Your Answer True
True/False
Question Change in company structure from divisional to matrix also mean changes in the systems in
various degrees
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True


Correct Answer provide for an exit strategy , clarity in strategy & responsibilities , blending cultures

Question A strategy used to learn more about customers need & behaviours in order to develop stronger
relationship with them is
Correct Answer CRM
Your Answer CRM

Select The Blank

Select The Blank


commitments
True/False
Correct Answer True
Your Answer True

True/False
Your Answer False
Select The Blank


Select The Blank


Question They enact the formal role of reviewing and screening executive decisions in the light of their
environmental, business and organisational implications

Question Mission
Your Answer target

factor on organization , description of impact of each subfactor into a statement which is positive, neutral or
negative.
Your Answer dividing environment into sectors , sub factors , analyze impact of each sector & sub factor
on organization , description of impact of each subfactor into a statement which is positive, neutral or
negative.

True/False
Correct Answer True
Your Answer True
True/False
Question Change in company's strategy gives rise to problems necessitating a new structure to be made
Correct Answer True
Your Answer True


Match The Following

Turnaround strategy V.R.S. diversification
True/False
Correct Answer True
Your Answer True


True/False
Question The environment of any organization is "the aggregate of all conditions, events and influences
that surround and affect it."
Correct Answer True
Your Answer True
Select The Blank

Select The Blank

Select The Blank

Select The Blank

product groups.
Select The Blank


environment

Your Answer mission
Select The Blank

Question ________ support managers by keeping track of the elementary activities & transactions of the
organization such as sales, receipts, raw materials etc.
True/False
Question Companies have strenghts in a number of areas but their key strength are few in number
Correct Answer True
Your Answer True

Select The Blank


negative.
Your Answer dividing environment into sectors , sub factors , analyze impact of each sector & sub factor
on organization , description of impact of each subfactor into a statement which is positive, neutral or
negative.

each other
each other
Match The Following


Vision what a company wishes to become or aspires to be. what a company wishes to become or aspires to
be.
mission what the company is and why it exists. what the company is and why it exists.

True/False
Your Answer False


True/False
Your Answer False


Question Magnitude of the decision outcome and scope of their impact on the decision maker's domain
of activity is
Your Answer risk
STRATEGIC MGMT


commitments

Question The decisions which are relate to daily decisions like leave records etc. which are mundane
in nature & highly routined & can be done at a junior level are
Select The Blank

Your Answer PR


Your Answer Consistency with goals , Consistency with environment , Knowledge
True/False
Your Answer False
True/False
period of time
Correct Answer True
Your Answer True



Question A network of facilities and distribution that performs the functions of procurement of
materials trasforming into intermediate and finished products & distributing them to customers is
True/False
structure
Correct Answer True
Your Answer True
True/False
Your Answer False

Your Answer Dogs , Question marks , Stars

Question They are ultimately responsible for all the administrative aspects of strategic evaluation
and control

factor on organization , description of impact of each subfactor into a statement which is positive,
factor on organization , impact of organization on each sector

Your Answer Equity , Return , Debt


Correct Answer Increased speed to market , Increased market power , Increased diversification

True/False
Your Answer False
Question

Correct Answer uneconomical separate existence , risk of business gets shared , sharing competence
of each other
each other
True/False
Your Answer True
Select The Blank

production process
Your Answer General Electric Model
Select The Blank

Select The Blank

True/False
Your Answer True
True/False
Your Answer False

Select The Blank

Match The Following

Emergency alert control evaluation Type of strategic control Type of strategic control
Rely on short term assessment Barrier in evaluation Barrier in evaluation
Select The Blank

Correct Answer Time
Your Answer Time


Select The Blank

Your Answer Capital

True/False
Your Answer True
Select The Blank


Your Answer Binary
Select The Blank

Match The Following


True/False
Your Answer False


Question At this strategic level, the effort is directed at assessing how well the organisation is
pursuing a given strategy

Select The Blank

producing
STRATEGIC MGMT


Your Answer Binary

Select The Blank

________
Select The Blank



Question The process of forecasting an organization's future demands for and supply of right type of
people in right number is

Select The Blank

levels.
True/False
Your Answer False


True/False
Correct Answer True
Your Answer True

True/False
Your Answer False

True/False
Correct Answer True
Your Answer True

Correct Answer availability of buyers , market reaction , taxes
Your Answer taxes , availability of buyers , market reaction

Match The Following


True/False
Your Answer False


Your Answer mission

True/False
Your Answer False
Select The Blank

Correct Answer Time
Your Answer Time

Question The cornerstone of financial planning process of all organizations because of the cost,
control and risk considerations which influence overall value of the firm is

or large losses
Select The Blank

Select The Blank

leaders
True/False
Correct Answer True
Your Answer True



Select The Blank

Match The Following

Milestone review Another method of implementation control Another method of implementation

control
Select The Blank

producing
True/False
Your Answer False
Select The Blank

Question ________ is a deep understanding of ones emotions, strengths, weaknesses, needs, drives
& their effects on self and others.
True/False
Your Answer False


True/False
Your Answer False
Select The Blank

Correct Answer Time
Your Answer Time


STRATEGIC MGMT

Question At this strategic level, the effort is directed at assessing how well the organisation is
pursuing a given strategy


Match The Following

Milestone review Another method of implementation control Another method of implementation

control
True/False
period of time
Correct Answer True
Your Answer True
True/False
or behaviour"?
Your Answer False
True/False
Your Answer False


company structure
Your Answer Systems
Select The Blank

True/False
Your Answer False

Match The Following

Vision what a company wishes to become or aspires to be. what a company wishes to become or
aspires to be.
True/False
Question The super structure indicates ways in which company's tasks are integrated or coordinated
Correct Answer True
Your Answer True

Select The Blank


Select The Blank







Select The Blank

Select The Blank

producing

Question Mission


True/False
firm.
Your Answer True
Select The Blank


or large losses

any change on performance , Instantly spots malfunctions and show where they occur

True/False
Your Answer False
Select The Blank

________

True/False
Your Answer False

True/False
Your Answer False

Select The Blank

Select The Blank

Your Answer Labour
Select The Blank

Your Answer Systems
True/False
Your Answer False

STRATEGIC MGMT


Match The Following

Sharplin S.M. is the formulation & implementation of plans related to total organization. S.M. is the
formulation & implementation of plans related to total organization.
Glueck S.M. is a stream of decisions & actions S.M. is a stream of decisions & actions
Hofer S.M. is the process, which deals with organizational renewal & growth. S.M. is the process,
which deals with organizational renewal & growth.
Ansoff S.M. is the systematic approach to position and relate firm to its environment. S.M. is the
systematic approach to position and relate firm to its environment.


Your Answer vision
Select The Blank



Select The Blank

Question ________ models can be described as a system that describe how pieces of business fit
together.
Select The Blank

________
Select The Blank

Your Answer Systems

Question Mission
True/False
Your Answer False
True/False
Your Answer False
Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of the product (dairy
milk) is an example of ________ defense.


Correct Answer obsession with an organization , ambitions in proportion to their existing resources
& capabilities , what the organization strives for.
Your Answer obsession with an organization , ambitions in proportion to their existing resources &
Match The Following

Vision what a company wishes to become or aspires to be. what a company wishes to become or
aspires to be.

Select The Blank

True/False
Correct Answer True
Your Answer False


or large losses
True/False
Your Answer False


any change on performance , Instantly spots malfunctions and show where they occur

True/False
Your Answer False

True/False
or behaviour"?
Your Answer False





Select The Blank

levels.

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
firm.
Your Answer False
Question These people are primarily responsible for operating control based on budgeting, reporting
and financial analysis
Select The Blank

Your Answer Minimum

Select The Blank

Question ________ is a deep understanding of ones emotions, strengths, weaknesses, needs, drives
& their effects on self and others.

technology
technology

Your Answer mission
True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True

True/False
Question Companies have strenghts in a number of areas but their key strength
are few in number
Correct Answer True
Your Answer True

Select The Blank

Question ________ should have the ability to develop a visionto see patterns into
the future.
Your Answer Leaders
Select The Blank

True/False
Question Change in company's strategy gives rise to problems necessitating a
new structure to be made
Correct Answer True
Your Answer True
Match The Following


mission what the company is and what the company is and why
why it exists. it exists.

system
system
Select The Blank




Correct Answer clarity in strategy & responsibilities , blending cultures , provide for an
exit strategy
Your Answer clarity in strategy & responsibilities , blending cultures , provide for an
exit strategy


Your Answer Auditor , Financial controller , Company secretary

Select The Blank


True/False
Your Answer False

management

Question Responsibility towards society & community includes - Avoiding bad,
smoky chimneys, & pollution of any kind and abiding by the

Question They are ultimately responsible for all the administrative aspects of
strategic evaluation and control
True/False
Your Answer False

Question The process of forecasting an organization's future demands for and
supply of right type of people in right number is
Select The Blank





True/False
Your Answer False


structured/ unstructured expert/inexpert opinion , Dynamic modes and
mapping
mapping

Select The Blank

Question The ________ are distinct little business set up as units in a larger
company
Select The Blank

Your Answer Capital


Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False



Question The objective to maximize value of the enterprize by striking a mean
between liquidity, risk and profitability is
Select The Blank

Select The Blank


Question The decisions which are relate to daily decisions like leave records etc.
which are mundane in nature & highly routined & can be done at a
junior level are
Match The Following

Retrenchment Strategies Contraction of activities Contraction of activities

through elimination of the through elimination of the
scope of one or more of its scope of one or more of its
business business
Divestment Strategies Involves the sale or Involves the sale or
liquidation of a portion of a liquidation of a portion of a
business business
Turnaround Strategies Retrenchments - either Retrenchments - either
internally or externally internally or externally
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer global agreement on trade & taxes

Question It is designed to monitor a broad range of events inside and
outside the company that are likely to threaten a firm's strategy


Question The objective to maximize value of the enterprize by striking a
mean between liquidity, risk and profitability is
Match The Following

Ballast business Fit well but low Misfit with understanding of

opportunities critical success factors
corporate corporate

of each sector & sub factor on organization , impact of
organization on each sector
True/False
Correct Answer True
Your Answer True


Select The Blank

Question Like roots of a tree, ________of organization is hidden from
direct view.
Select The Blank

into goods
Your Answer Systems


Select The Blank


Select The Blank

Select The Blank


Vision
Vision

Your Answer Consistency with goals , Consistency with environment ,

Knowledge

Your Answer mission
Select The Blank

Question ________ models can be described as a system that describe
how pieces of business fit together.
True/False
Your Answer False

Correct Answer quality & no. of suppliers , logistics , raw material , trends and
rate of change of technology
Your Answer quality & no. of suppliers , logistics , raw material , trends and



speed to market
speed to market


for.
for.

True/False
Your Answer False


appraisal
appraisal
True/False
Your Answer True
Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the
safety of the product (dairy milk) is an example of ________
defense.

Question The decisions which are relate to daily decisions like leave
records etc. which are mundane in nature & highly routined &
can be done at a junior level are
Match The Following

Top level Executives Taking decisions Ensuring proper tactical

regarding efficient and changes
effective allocation of
resources
plan
Middle- level Managers Ensuring proper tactical Taking decisions regarding
changes efficient and effective
allocation of resources
True/False
Correct Answer True
Your Answer False


Select The Blank

Your Answer Maximum

Select The Blank

Question Titan going into setting their won retail outlets- this is ________
integration.
True/False

Your Answer False
True/False
Question The key principle of moral management is "Can we make money
with this action decision or behaviour"?
Your Answer False
Select The Blank

Your Answer environmental targets & objective process

True/False
Your Answer True

Hi Everyone!!
Well i had given Strategic management exam today and it went quite good...
Most of the questions are from assignments that i had gone through and even the type of questions is
quite simple
I had alreay uploaded all mine assignment plus a set of another assignments to SM folder under files
section ...
Some of questions that i can recall are:-

(1) SQC---japan question
(2) Adapters---posture
(2) Shapers--posture
(4) on Structure ---exact question is in assignment
(5) similar question is for SYstems
(6) "A change of futrure" question
(7) functional strategy question..
(8) strategys is core of business---question
(9) hardware firm entering into software.....well tha actual ans is horizontal integration if u refer book but
in assignment its diff..
Regarding GE matrix and other theory there was nothing in paper and even i didn't encontered much
questions in assignment too..
Guys SM seems to be a simple so jst take it cool..
Well my next exam is MM on coming monday(18 july 9am slot SION)

Bye!!
Parmeet
***********************************************************************************
hi guys,
i am attaching some imp points of sm. trust me today i gave my sm paper and most of the questions were
from these points and assignments. so guys do these points and assignments thoroughly.
well i had easy paper might be coz i was thorough w ith my entire book coz i read it twice.
anybody so far given financial. i hv my next paper on 23 financial. plz help me with the pattern .
strategic questions;
match the foll was totally of assignment FIt, vision, mission and Bhag
integration
traditional accing
synergy
flotilla
amoral mgt
reciprocal responsibility means = blames and credit true/false
types of envt.
divestment
discretionary activities examples
chalo guys plz help me with financial assignments and updates of exam.
rgds,
shagun
9892867547
there were no questions on structure and systems, style
1
hi everybody
i did strategic mgmt on sat........it was alrite...the true and false was really easy..some questions are from
the assignemnts, but not all...so dont depend entirely on the assignments.. some of the questions i got
were from...
SQC
strategic evaluation
control systems
SBU's
strategic intent
business level strategies
social responsibilities of a business
line organisation
types of info systems
corporate level strategies
thats all i can remember.......hope its of some help..all the best folks..
cheers
carissa
************************************************************************************
2
IMPORTANT POINTS IN STRATEGIC MGT
1.Planned policy formulation replaced ad-hoc policy making.

2.S.M. or Business Policy is about present & future.
3.Strategy- Greek word- Strategos meaning Generalship- the actual direction of military force, as distinct
from governing its deployment.
4.Michael Porter says the core of Gen. Mgt is strategy.
5.Without operational effectiveness, the company can’t survive.
6.Trade-offs occur when activities r incompatible.
7. Trade-offs occur for 3 reasons: a) inconsistencies in image and reputation b) from activities themselves
c) limits of internal coordination and control
8.3 levels of Fit- simple consistency, when activities r reinforcing each other, when there is optimization of
efforts.
9.Operational level strategies r derived from functional strategy.
10. Functional level strategies r derived from SBU level strategy.
11. SBU level strategies r derived from corporate strategy.
12. Corporate level strategies r derived from societal strategy.
13.Criteria for decision making r concept of maximization, satisfying and incrementalism.
14.Board of Directors ------ link b/w Company & enviornment.
15.CEO --------- link b/w Company & Board of Directors.
16.Mission is expression of Corporate intent.
17.Mission ---- what company is & why it exists?
18.Vision ------ what the company aspires to be?
19.Corporate strategy ensures fit b/w firm & its enviornment.
20.Book of Jerry Porras and James Collins is “Build to last.”
21.Core ideology is unchanging part of the organisation.
22.Envisioned future is goal to be reached.
23.Audacious goals r what company would like to achieve. It is thinking far into future of what to achieve
and start today.
24.Vivid description is putting goals into words that evoke picture of what it would like to achieve.
25.Strategic intent implies sizeable stretch for an organisation.
26. Strategic intent implies what organisation strives for.
27.Tempting refers to focus on internal parameters.
28.Looking at denominator may bring short term results, but there may be serious long-term sacrifices.
29.Startegy is compromise b/w what enviornment has got to offer in terms of opportunities and counter
offer that organisation makes in form of capabilities.
30.Goals ---- targets that organisation wants to accomplish in future period of time.
31.Objectives ---- ends that state how goals can be achieved.
32.While goals r qualitative, objectives r quantitative in specification.
33.If objectives r too broad, they will be confused with goals and if too narrow, will be confused with
targets.
34.Policies r guides to decision making.
35.Programs r combination of policies, goals, procedure, rules, task assignment steps to be taken,
resources to be employed & other elements necessary to carry out given course of action.
36.Budget is also called profit plan.
37.Book of Michael Hammer and James Chapy is Reengineering.
38.With globalisation, change has become pervasive and persistent.
39.External enviornment give rise to threats & opportunities.
40.Factors considered for enviormental scanning r issues, trends, events & expectations.
41.Trends r general tendencies or courses of action along which events take place.
42.Tangible resources r physical, financial, organizational and technological.
43.Intangible resources r human resource, innovation and reputational.
44.Capabilities ---- firm’s capacity to deploy resources that have been purposely integrated to achieve
desired end state.
45.Core competence is communication, deep involvement & commitment to work across organizational
boundaries across all levels and functions.
46. Core competence is glue that binds existing businesses and guide market entries instead of market
attractiveness.
47.Tangible link b/w identified core competence & end products is core product.
1
48.Organisational capability is inherent capacity of organisation to use its strength& overcome its
weaknesses to exploit opportunities and face threats in external enviornment.
49.Maintain strategies r dangerous in current markets, where there is intense competition and economy is
dynamic.
50.Backward integration is retreating to source of raw materials i.e., becoming ur own supplier.
51.Forward integration is move organisation nearer to ultimate customer i.e., becoming ur own customer.
52.Eg : of Backward integration is automobile Company going for steel mill.
53.Concentric diversification is when organisation takes up activity related to existing business.
54.Conglomerate diversification is when organisation takes up activity not related to existing business.
55.Startegic turnaround leads to divestment or liquidation.
56.Cash Cows is secured source of income for business.
57.Cost leadership is used when there is demand for functional products.
58.Through differentiation, customer loyalty can be gained.
59.Position defence --- build fortification around one’s territory.
60.Flank defence --- protect weak front by creating outposts to stop attackers.
61.Counteroffensive defence --- respond after attack.
62.Preemptive defence --- attack before competitor starts offence.
63.Mobile defence ---- stretch over new territories, broaden markets.
64.Contraction defence ---- strategic withdrawl and give up weak positions.
65.Counterfeiter ---- duplicate leader & claims to be same.
66.Cloner ---- emulate leader with slight variations.
67.TELCO --- Tata Engineering & Locomotive Company.
68.Payoff is cash that can’t be reinvested in that product.
69.Shell Oil Company developed Directional Policy Matrix in 1970’s.
70.In Directional Policy Matrix, vertical axis is market attractiveness & horizontal axis is competitive
strength.
71.Heartland business --- give highest priority.
72.Edge of Heartland business --- some fit some misfit.
73. Balast Business --- fit well, but low opportunities.
74.Alien territory business ---- little opportunity.
75.Value trap business --- fit well with parenting opportunities, but misfit with understanding of CSFs.
76.PIMS --- Profit Impact of Market Strategy.
77.Delphi model is useful in answering single dimension question.
78.SPACE --- Strategic Position & Action Evaluation.
79.Organisational pyramid gives vertical hierarchy.
80.Attributes of staff function ---- advice, evaluation and expert guidance.
81.Line represent operating deptts and staff- auxiliary deptts.
82.In high growth rate industry, phase of evolution is small and phase of revolution is longer.
83.End of Creativity Phase is marked by Crisis of leadership.
84. End of Direction Phase is marked by Crisis of autonomy.
85. End of Delegation Phase is marked by Crisis of control.
86. End of Coordination Phase is marked by Red tape. Crisis .
87.Empathy ---- thoughtful consideration of emotions or feelings of people while making intelligent
decisions.
88.Invisible hand ---- make profits and obey law.
89.eg of discretionary activities ---- making philanthropic contribution, sponsoring clinic for AIDS victim.
90.Basic & security needs r satisfied by means of economic profits.
91.Affiliation & status needs r satisfied by market structure, conduct & performance.
92.Self actualization needs r satisfied by industry recognition & leadership.
93.Austere model --- owner is at focus.
94.Hoseholder’s model ---- owners and employees r at focus.
95.Vendor model --- customer is at focus.
96.Investment model --- fulfil social responsibility now to reap benefits in future.
97.Civic model --- company attempts to behave as law abiding corporate citizen.
98.Creative model ---- company’s resolution to improve overall quality of life.
99.Sattwa(righteousness) , rajas(selfishness) , tamas(laziness).
100.Archie B Carroll has given 3 major levels of model.
101.Immoral Mgt --- lacks ethical principles and is opposed to ethical behaviour.
102.Principle of Immoral Mgt is “Can we make money with this action, delegation or behaviour?”
2
103. Principle of moral Mgt is “Is this action, delegation or behaviour fair to us and all parties involved?”
104.Moral Mgt ---- strives to follow ethical principles.
105. Principle of ammoral Mgt is “within scope of law can we make money with this action, delegation or
behaviour fair to us and all parties involved?”
106.Ethics Hotline --- special telephone line established to enable employees to bypass normal chain of
command in reporting grievances & serious ethical problems.
107.Debt is cheapest source of financing.
108.TMS is Target Market Segment.
109.Explicit knowledge is formal, systematic and easily communicated.
110.Tacit to explicit is articulation.
111.Explicit to tacit is internalization.
112.BTO is Built to order.
113.Acquisitions unfriendly r takeovers.
114.Synergy bias is overestimating benefits & underestimates costs of synergy.
115.ABB evolved concept of Human Engineering.
116.Capital is scarcest resource in company.
117.Money, competence and physical facilities r critical factors.
118.Sense of urgency increases performance.
3

management
Select The Blank

Correct Answer Co- ordination
Your Answer Co- ordination

Your Answer competitors

Question A strategy used to learn more about customers need & behaviours in
order to develop stronger relationship with them is
Correct Answer CRM
Your Answer CRM
Match The Following


mission what the company is and what the company is and why
why it exists. it exists.
True/False
Question According to Michael Porter, the core of efficiency management is
strategy.
Correct Answer True
Your Answer False



mapping
Your Answer single-variable extrapolation/multivariable interaction analysis , simulation
, Dynamic modes and mapping

Your Answer uneconomical separate existence , sharing competence of each other ,
monopoly of one company


Question Mission
Your Answer target

True/False
Question Changes in company structure also necessitates changes in the systems
in various degrees
Correct Answer True
Your Answer True


Select The Blank


Your Answer Vital ingredient in determinig it's future , Only factor determing it's
success or failure , may result in disaster if inappropriate
Select The Blank

Question A cycling accessory firm strive to become 'the nike of the cycling industry'
is ________category of goal.



management
Match The Following

Decision making Managers to develop the Managers to develop the

courage to make courage to make
unconventional decisions unconventional decisions
Social Responsibility Managers to maintain high Managers to maintain high
ethical standards ethical standards
Lateral thinking Managers to learn to deal Managers to learn to deal with
with chaotic situations chaotic situations
changes changes
Select The Blank

True/False
Question Numerator may bring short-term results, but there may be serious long-
term sacrifices.
Your Answer True
True/False
Your Answer False

Question Degree to which the decision maker is accountable for the outcomes of
the decision is
Your Answer ambiguity

Question It is based on a trigger mechanism for rapid response and immediate
reassessment of strategy in the light of sudden and unexpected events

Question These are critical situations that occur unexpectedly and threaten the
course of a firm's strategy
Your Answer Crisis
True/False
Correct Answer True
Your Answer True

Select The Blank

about by ________
Select The Blank

Question The benefits of a change in process are defined in terms of ________
cost savings
Your Answer Labour

Select The Blank
Correct Answer Self- awareness
True/False
Question Three C's affecting today's companies are customer, competition &
change
Correct Answer True
Your Answer True
True/False
Question Business ethics is how personal norms do not apply to activities & goals
of a commercial firm.
Your Answer False
True/False
Your Answer True

behaviour
Your Answer Research and planning , Forecasting , Departmentalisation
True/False
Correct Answer True
Your Answer True

Select The Blank

Your Answer mission

True/False
Your Answer False

Your Answer More dogs

Your Answer by research agencies , by rivals , by consultants
True/False
hierarchy
Correct Answer True
Your Answer True

Select The Blank
Question ________ should have the ability to develop a visionto see patterns into
the future.
Your Answer Leaders

Select The Blank

Select The Blank

Correct Answer Self- discipline
Your Answer Self- discipline

Correct Answer between a buyer and a seller , to avail tax concessions , to increase
growth rates
Your Answer between a buyer and a seller , to avail tax concessions , to increase
growth rates
True/False
Correct Answer True
Your Answer False



Your Answer mission


Question Empower people through great software anytime , any place, on any
device'- Microsoft
Your Answer vision
True/False
Your Answer False

True/False
Correct Answer True
Your Answer True

Your Answer end user specialist , specific customer specialist , research specialist
True/False
Correct Answer True
Your Answer False

Question These are moves that will pay off irrespective of what happens in the
future
Correct Answer No- regret moves
Your Answer No- regret moves
Select The Blank

True/False
Your Answer True

Your Answer policies , procedures , corporate strategy

Select The Blank


True/False
Your Answer False
Match The Following

Select The Blank

Your Answer challenge

Your Answer core values , core purpose , ideas and suggestions




Your Answer Law

Select The Blank


Select The Blank


Your Answer ambitions in proportion to their existing resources & capabilities , what the
organization strives for. , concept of optimization


Select The Blank

True/False
Your Answer True

Match The Following
Comparative analysis is historical analysis Reengineering
Michael Hammer & James Reengineering value chain analysis

Chapy
True/False
Correct Answer True
Your Answer True
Select The Blank




True/False
Your Answer True
Select The Blank

Question ________ models can be described as a system that describe how
pieces of business fit together.
Your Answer Modular

strategy
Your Answer clarity in strategy & responsibilities , blending cultures , provide for an exit
strategy

sector & sub factor on organization , description of impact of each
subfactor into a statement which is positive, neutral or negative.
sector & sub factor on organization , description of impact of each
True/False
Your Answer False

Your Answer Systems

Select The Blank

Your Answer Time factor


Question Magnitude of the decision outcome and scope of their impact on the
Select The Blank

Your Answer Capital


producing
producing , It uses time as a unit of measure
True/False
Your Answer True
Match The Following

strategic alliances means two or more entities join two or more entities join
hands for mutual benefit. hands for mutual benefit.
vertical forward integration becoming your own becoming your own customer
means customer
horizontal integration means additional product/service for additional product/service for
means

Question It is designed to monitor a broad range of events inside and outside the
company that are likely to threaten a firm's strategy

Your Answer availability of buyers , market reaction , willingness of employees
Match The Following

Board of Directors Link between company & Link between company &
external environment external environment
S.B.U.s are more focused on Product line/business Product line/business

their
Select The Blank





Question This strategic posture plays a leadership role in establishing how the
industry operates
Your Answer Shapers

Your Answer Consistency with goals , Consistency with environment , Knowledge


Select The Blank

True/False
Your Answer False



market
Your Answer Increased market power , Increased speed to market , Encourage

Select The Blank

Question ________ is seen as an integral process that converts materials into
goods
Your Answer Modern Accounting

True/False
Your Answer False
Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of
the product (dairy milk) is an example of ________ defense.
True/False
Your Answer False
Select The Blank

Question The ________ are distinct little business set up as units in a larger
company

Question They are ultimately responsible for all the administrative aspects of
strategic evaluation and control
Select The Blank

Your Answer Maximum
True/False
Your Answer True

True/False
Your Answer True
True/False
Question Acquisitions which are friendly are termed as "takeovers".
Your Answer True
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank



True/False
Your Answer False

Select The Blank

by________.
True/False
Your Answer False


system
system

scenario is

Your Answer vision
Select The Blank

Correct Answer Time
Your Answer Time
True/False
Correct Answer True
Your Answer True

Select The Blank

into goods
Your Answer Systems
Select The Blank

Select The Blank

________.

Correct Answer between a buyer and a seller , to avail tax concessions , to

increase growth rates
Your Answer between a buyer and a seller , to avail tax concessions , to

of producing
of producing
True/False
Your Answer False

True/False
Question Standards of performance act as the benchmark against which
the actual performance is compared.
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True
Select The Blank

larger company
Select The Blank

direct view.



Your Answer core purpose , core values
Select The Blank


Your Answer Crisis
Match The Following


implementation of plans implementation of plans
related to total related to total
organization. organization.
Glueck S.M. is a stream of S.M. is a stream of
decisions & actions decisions & actions
Hofer S.M. is the process, which S.M. is the process, which
deals with organizational deals with organizational
renewal & growth. renewal & growth.
Ansoff S.M. is the systematic S.M. is the systematic
approach to position and approach to position and
relate firm to its relate firm to its

Select The Blank

Question Formal systems are adopted to bring ________ & amalgamation
of decentralized units into product groups.


True/False
Question Timing of measurement before hand serves the purpose of
evaluation.
Your Answer False


Correct Answer Outer Circle , Inner Circle , Intermediate circle


True/False
Your Answer False


Question These are moves that will pay off irrespective of what happens
in the future
Select The Blank


Question It is based on a trigger mechanism for rapid response and
immediate reassessment of strategy in the light of sudden and
unexpected events


for.
for.

Match The Following

Decision making Managers to develop the Managers to develop the
courage to make courage to make
unconventional decisions unconventional decisions
Social Responsibility Managers to maintain Managers to maintain high
high ethical standards ethical standards
Lateral thinking Managers to learn to deal Managers to learn to deal
with chaotic situations with chaotic situations
Responsiveness Managers to provide Managers to provide
speedy responses to speedy responses to
environmental changes environmental changes
Select The Blank

direct view.

Question This portfolio involves major capital investments which will result
in either large pay offs or large losses


True/False
Your Answer False

Question This strategic posture invests sufficiently to stay in the race but
avoids pre-mature commitments

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
financial terms
Correct Answer True
Your Answer True

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank




Match The Following


corporate corporate

of each sector & sub factor on organization , impact of
organization on each sector
True/False
Correct Answer True
Your Answer True


Select The Blank

direct view.
Select The Blank

into goods
Your Answer Systems


Select The Blank


Select The Blank

Select The Blank


Vision
Vision

Your Answer Consistency with goals , Consistency with environment ,

Knowledge

Your Answer mission
Select The Blank

True/False
Your Answer False

Correct Answer quality & no. of suppliers , logistics , raw material , trends and
Your Answer quality & no. of suppliers , logistics , raw material , trends and



speed to market
speed to market


for.
for.

True/False
Your Answer False


appraisal
appraisal
True/False
Your Answer True
Select The Blank

safety of the product (dairy milk) is an example of ________
defense.

Match The Following

Top level Executives Taking decisions Ensuring proper tactical

regarding efficient and changes
effective allocation of
resources
plan
Middle- level Managers Ensuring proper tactical Taking decisions regarding
changes efficient and effective
True/False
Correct Answer True
Your Answer False


Select The Blank

Your Answer Maximum

Select The Blank

integration.
True/False

Your Answer False
True/False
Your Answer False
Select The Blank

Your Answer environmental targets & objective process

True/False
Your Answer True


outcomes is
Select The Blank

Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


outcomes is
Select The Blank


Match The Following


James Chapy


modes and mapping
True/False
Your Answer False

human behaviour

Departmentalisation
Select The Blank

________.


technology
Select The Blank





True/False
Correct Answer True
Your Answer True




departments

Select The Blank

True/False
levels of hierarchy
Correct Answer True
Your Answer True


motivational styles
motivational styles
True/False
Correct Answer True
Your Answer True


behaviour
Your Answer Culture
Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


of producing
Match The Following

strategies
strategies
True/False
Your Answer False
Select The Blank



ability , Vision
ability , Vision

True/False
Your Answer False
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True


Select The Blank


Marks : 2
37. These following factors determine the desire of risk
a)
Strategies
b) Resources
c) Competence
Time
d)
Capital or labour is the scarcest resource
True/False
Your Answer False

Select The Blank

Your Answer Labour

Question The process of forecasting an organization's future demands
for and
supply of right type of people in right number is

effective
Correct Answer Conceptual, human & intellectual skills , Decision
making
ability , Vision
ability , Vision
Question Magnitude of the decision outcome and scope of their impact on
the
Your Answer risk


Question Degree to which the decision maker is accountable for the
outcomes
of the decision is
Your Answer accountability
True/False
Question Acquisitions which are friendly are termed as "take -overs".
Your Answer False
True/False
activities &
Your Answer False

any
device'- Microsoft
Your Answer vision

Correct Answer quality & no. of suppliers , logistics , raw material ,
trends and rate of change of technology
Your Answer quality & no. of suppliers , logistics , raw material
Select The Blank

Your Answer IR, OB
Select The Blank

Your Answer Circular
True/False
financial
terms
Correct Answer True
Your Answer True
True/False
Your Answer False

Question The strategies which deal with the relative and restricted
function
for allocation of resources is
True/False
Your Answer True

Question The control process requires the following types of
information
Match The Following

Role of Chief Executive Officer Responsible right from formulation /

implementation to review of strategic management Link between company &
external
environment
Role of SUB-level Executive More focussed on product line & responsible

for the
co-ordination between SUBs & Senior managements Important link between
strategizing & implementation
Role of consultants Hired for specialized for new business or expertise

Hired
for specialized for new business or expertise

outcomes is
Your Answer complexity
Select The Blank

cycling

Select The Blank

Your Answer Maximum

of
human behaviour

Select The Blank

around a
stage in the production process

Question A Large-scale community development project was funded to
enable
farmers to use local resources effectively by
True/False
competition &
change
Correct Answer True
Your Answer True

Your Answer policies , procedures

Select The Blank
Your Answer IR, OB

Correct Answer Increased market power , Increased diversification ,
Increased speed to market
Your Answer Increased market power , Increased speed to market
Select The Blank

Select The Blank

Select The Blank

patterns
into the future.
Your Answer Leaders
Select The Blank

Correct Answer Time
Your Answer Time
Match The Following

Gap analysis Difference between desired and projected perfor mance

Difference
between desired and projected performance
7-S Framework Skills, super ordinate goals, structure Skills, super

ordinate
goals, structure
Alternate futures Option valuation model Fit well but low opportunities
Staffing Acquiring human resources Acquiring human resources

Your Answer establish rapport with competitors

Your Answer Profit margin , Competition level
True/False
Question Adapter duplicate the leader and claim to be similar or even
the
same.
Your Answer False
True/False
Correct Answer True
Your Answer True


Correct Answer dividing environment into sectors , sub factors ,
analyze
impact of each sector & sub factor on organization , description of
impact of
each subfactor into a statement which is positive, neutral or negative.
Your Answer dividing environment into sectors , sub factors , analyze
impact
of each sector & sub factor on organization , description of impact of
each

Your Answer production process

Your Answer Resources , Time
True/False
Your Answer False
Select The Blank

Question ________cost accounting measures the cost of producing and
ignores the cost of non-producing

True/False
Correct Answer True
Your Answer True
True/False
Your Answer True

motivational styles
Your Answer Distorted resource allocation , Leadership , Wrong motivational
styles
Match The Following

Gap analysis Difference between desired Difference between desired
and projected performance and projected performance
Corporate parenting Managing SBU's by a Misfit with understanding
corporate of critical success factors
Select The Blank
Select The Blank


growth rates
growth rates
Select The Blank

True/False
Your Answer False
Select The Blank

Your Answer Team work
True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer Objectives
Select The Blank

Your Answer IR, OB

True/False
Your Answer True

structured/ unstructured expert/inexpert opinion , Dynamic modes
and mapping
structured/ unstructured expert/inexpert opinion , Dynamic modes
and mapping

Your Answer Debt , Equity , Return

Your Answer socio-cultural , economic-demographic , technology
Select The Blank

flexibility
Select The Blank


Vision
Your Answer Vision , Conceptual, human & intellectual skills , Decision making
ability

Your Answer Rites , Rituals , Style


Select The Blank

True/False
Correct Answer True
Your Answer True

Question Factors to be considered in political- legal environmental scanning
are
True/False
Your Answer False

True/False
Correct Answer True
Your Answer True
True/False
Your Answer True

motivational styles
Your Answer Distorted resource allocation , Leadership , Wrong motivational
styles
Match The Following

Select The Blank


Correct Answer multinational model , international model , global organizational
model
Your Answer multinational model , international model , global organizational
model , local model
Select The Blank

Match The Following


Chapy

Question It is used extensively in organisation and is concerned with action
or performance

True/False
Question Changes in company structure also necessitates changes in the
Correct Answer True
Your Answer True

Question Responsibility towards society & community includes - Avoiding
bad, smoky chimneys, & pollution of any kind and abiding by the

Correct Answer Vital ingredient in determinig it's future , Yields growth, profits etc
, may result in disaster if inappropriate
Your Answer Vital ingredient in determinig it's future , Yields growth, profits etc
True/False
Question Budgets are plans expressed in numerical terms usually in financial
terms
Correct Answer True
Your Answer True


Question The discipline which deals with what is good and bad and which
moral obligation is
Your Answer Ethics

Select The Blank

Your Answer IR, OB

Your Answer growth


True/False
Correct Answer True
Your Answer True

moral obligation is
Your Answer Ethics

Select The Blank

Your Answer IR, OB

Your Answer Systems

Your Answer Status


Select The Blank



problems are
True/False
Your Answer False

Question How does 'structure' reduce internal uncertainity arising out of
human behaviour

Correct Answer Technical skills , Cognitive skills , Emotional Intelligence

Quotient
Your Answer Technical skills , Cognitive skills , Emotional Intelligence
Quotient
True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True

Select The Blank



Question Factors to be considered in political- legal environmental
scanning are

Select The Blank


Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True

Select The Blank
True/False
prices.
Your Answer False
Select The Blank

Select The Blank


Select The Blank

________.
Match The Following

Gap analysis Difference between Some fit and some misfit
desired and projected
performance
Corporate parenting Managing SBU's by a Misfit with understanding of
corporate critical success factors


Question These are moves that will pay off irrespective of what happens in
the future

Vision
Vision


Correct Answer Vital ingredient in determinig it's future , Yields growth, profits etc
Your Answer Vital ingredient in determinig it's future , Yields growth, profits etc
True/False
Your Answer False


Select The Blank

Match The Following

Executive summary Synopsis of marketing Marketing goals

plan
Line Managers Ensuring Implementation customized marketing
Responsibility of marketing actions
Middle- level Managers Ensuring proper tactical Ensuring Implementation
changes of marketing actions
resources


appraisal
appraisal
True/False
Your Answer True

behaviour
Your Answer Culture


modes and mapping
modes and mapping

outcomes is
Select The Blank

Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


outcomes is
Select The Blank


Match The Following


Chapy


modes and mapping
True/False
Your Answer False

human behaviour

Departmentalisation
Select The Blank

________.


technology
Select The Blank





True/False
Correct Answer True
Your Answer True




departments

Select The Blank

True/False
levels of hierarchy
Correct Answer True
Your Answer True


motivational styles
motivational styles
True/False
& change
Correct Answer True
Your Answer True


behaviour
Your Answer Culture
Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


of producing
Match The Following

strategies
strategies
True/False
Your Answer False
Select The Blank



Vision
Vision

True/False
Your Answer False
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True


Select The Blank



Select The Blank

Select The Blank

Select The Blank

Your Answer mission
Select The Blank

Your Answer Maximum


Select The Blank

category of goal.

growth rates
growth rates

Correct Answer Rituals , Rites , Myths
Select The Blank

Select The Blank

Select The Blank

Question Cadbury's add in which Amitabh Bachchan clarifies about the safety of the
True/False
Correct Answer True
Your Answer True


management
Vision
Vision

True/False
Your Answer True
True/False
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True
Match The Following

strategic alliances means two or more entities join hands for mutual benefit. two or more
entities join hands for mutual benefit.
vertical forward integration means becoming your own customer becoming your own
customer
horizontal integration means additional product/service for same customers additional

product/service for same customers
vertical backward integration means becoming your own supplier becoming your own
supplier
True/False
Your Answer False
True/False
Your Answer False
True/False
Your Answer False


structured/ unstructured expert/inexpert opinion , Dynamic modes and mapping
structured/ unstructured expert/inexpert opinion , Dynamic modes and mapping
True/False
Your Answer False


Question A strategy used to learn more about customers need & behaviours in order to
develop stronger relationship with them is
Correct Answer CRM
Your Answer CRM
True/False
Your Answer False
Select The Blank
True/False
Your Answer True
Match The Following

Horizontal integration means Additional product/service for same customers Additional

product/service for same customers
Vertical forward integration means Becoming your own customer Becoming your own
customer
Position defense means Fortification around one's territory Fortification around one's
territory


motivational styles
motivational styles
Select The Blank

Correct Answer Time
Your Answer Time
True/False
Correct Answer True
Your Answer True


behaviour


Your Answer Multiple
True/False
prociding maximum possible satisfaction to consumer providing quality goods & services
at reasonable prices.
Your Answer False
Select The Blank




moral obligation is
Your Answer Ethics

Select The Blank

Your Answer IR, OB

Your Answer Systems

Your Answer Status


Select The Blank


Correct Answer Checking performance , Reformulate strategies , Standard

check
Your Answer Checking performance , Reformulate strategies , Standard
check

problems are
True/False
Your Answer False

human behaviour


Quotient
Quotient
True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True

Select The Blank

Correct Answer environm ental threat & opportunity profile


scanning are

Select The Blank


Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
prices.
Your Answer False
Select The Blank

Select The Blank


Select The Blank

________.

Match The Following
Gap analysis Difference between Some fit and some misfit
desired and projected
performance


in the future

Correct Answer Conceptual, human & intellectual skills , Decision making ability
, Vision
, Vision


Correct Answer Vital ingredient in determinig it's future , Yields growth, profits
etc , may result in disaster if inappropriate
Your Answer Vital ingredient in determinig it's future , Yields growth, profits
etc , may result in disaster if inappropriate
True/False
Your Answer False


Select The Blank

Match The Following

Executive summary Synopsis of marketing Marketing goals

plan
Line Managers Ensuring Implementation customized marketing
Responsibility of marketing actions
Middle- level Managers Ensuring proper tactical Ensuring Implementation
changes of marketing actions
resources


appraisal
appraisal
True/False
Your Answer True

behaviour
Your Answer Culture


modes and mapping
modes and mapping

outcomes is
Select The Blank

Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


outcomes is
Select The Blank


Match The Following


James Chapy


modes and mapping
True/False
Your Answer False

human behaviour

Departmentalisation
Select The Blank

________.


technology
Select The Blank





True/False
Correct Answer True
Your Answer True




departments

Select The Blank

True/False
levels of hierarchy
Correct Answer True
Your Answer True


motivational styles
motivational styles
True/False
Correct Answer True
Your Answer True


behaviour
Your Answer Culture
Select The Blank

Your Answer Leaders
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


problems are


of producing
Match The Following

strategies
strategies
True/False
Your Answer False
Select The Blank



ability , Vision
ability , Vision

True/False
Your Answer False
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True


Select The Blank



True/False
Your Answer True


modes and mapping
modes and mapping
Match The Following


corporate corporate
Heartland business Give the highest priority Some fit and some misfit

Question It enables the strategists to take corrective action at the right
time
True/False
evaluation.
Your Answer True
Select The Blank

direct view.
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True



appraisal
appraisal

Select The Blank

True/False
Question Change in company's strategy gives rise to problems
necessitating a new structure to be made
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank

integration.


speed to market

Your Answer by research agencies , by rivals , by consultants

Select The Blank

Match The Following

Retrenchment Strategies Contraction of activities Contraction of activities

through elimination of the through elimination of the
scope of one or more of scope of one or more of its
its business business
Divestment Strategies Involves the sale or Involves the sale or
liquidation of a portion of a liquidation of a portion of a
business business
Turnaround Strategies Retrenchments - either Retrenchments - either
internally or externally internally or externally
Select The Blank



Question The tool used for future decision making in 'True Ambiguity'
scenario is
Correct Answer Non-linear dynamic model
Your Answer Non-linear dynamic model



Question The process of forecasting an organization's future demands for
and supply of right type of people in right number is



Your Answer Emergency

Select The Blank

True/False
Correct Answer True
Your Answer True

Question An approach that strives to follow ethical principles and percepts
is

Correct Answer end user specialist , specific customer specialist , geographic

specialist
Your Answer end user specialist , specific customer specialist , geographic
specialist
True/False
Correct Answer True
Your Answer False

Vision
Vision

market offers

Select The Blank

evaluation.
Correct Answer Time
Your Answer Time
Select The Blank

flexibility
Select The Blank

larger company
Select The Blank

True/False
levels of hierarchy
Correct Answer True
Your Answer True

Anushka – 2 LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Your Answer Maximum

Question It enables the strategists to take corrective action at the right
time
Match The Following

Maintain strategy stable environment diversification
Market follower are imitator bypass attack
Market challenger are bypass attack imitator
Turnaround strategy V.R.S. differentiation
Select The Blank

Match The Following

Marketing a product Mass segmentation Availability of resources

Environmental Analysis Social, Political, legal & Life cycle considerations
technology
Swot Analysis Matching, converting, Product formulated
strategies
True/False
Your Answer False


Question A strategy used to learn more about customers need &
behaviours in order to develop stronger relationship with them is
Correct Answer CRM
Your Answer CRM
True/False
& change
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True



human behaviour
Select The Blank

direct view.
True/False
Your Answer False

True/False
Your Answer False


market offers
Your Answer Options

True/False
Your Answer False
True/False
Your Answer True


Your Answer Checking performance , Formulate plans , Standard check

Correct Answer Intelligence , Information , Expertise

Select The Blank

information
True/False
Your Answer False

Select The Blank

direct view.



behaviour
Your Answer Class

Your Answer Myths
True/False
Question Environmental competitiveness tends to encourage ethical
behaviour.
Your Answer True
Select The Blank



Quotient
Select The Blank


Select The Blank
Your Answer Mathematical
True/False
Correct Answer True
Your Answer True


of producing
of producing
Select The Blank


Correct Answer end user specialist , specific customer specialist , geographic

specialist
Your Answer end user specialist , specific customer specialist , research
specialist
Select The Blank

into goods

Question They are ultimately responsible for all the administrative aspects
of strategic evaluation and control
Select The Blank

Your Answer Direction


Mohit 2 LIST OF ATTEMPTED QUESTIONS AND ANSWERS








Question This strategic posture takes the current industry structure and its future evolution
as given and then react to the opportunities the market offers
True/False
Your Answer False
Select The Blank

Your Answer Systems




occur
Your Answer Identifies impact of any change on performance , Instantly spots malfunctions and
show where they occur , Identifies quality and productivity from a production
process
Match The Following


Michael Hammer & James Reengineering competitive analysis

Chapy

Your Answer mission
Select The Blank

True/False
Correct Answer True
Your Answer True
Select The Blank


Your Answer Culture
Select The Blank

potential leaders
Select The Blank

production process

Your Answer growth

Correct Answer trends and rate of change of technology , quality & no. of suppliers , logistics , raw
material
technology


Question They enact the formal role of reviewing and screening executive decisions in the
light of their environmental, business and organisational implications
True/False
company structure
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Your Answer False
Match The Following

Programs Combination of goals, policies, Combination of goals, policies,

rules rules
Policies General statements and General statements and
understanding which, guide understanding which, guide
thinking in decision-making thinking in decision-making
Rules Spell out specific action or non- Spell out specific action or non-
action action

True/False
Correct Answer True
Your Answer False
Select The Blank

Select The Blank

Select The Blank



Select The Blank
Correct Answer Time
Your Answer Time
Select The Blank


True/False
Correct Answer True
Your Answer True

Correct Answer Type & Strategy of organisation , Environmental uncertainties , Type & quality of
information
Your Answer Type & Strategy of organisation , Environmental uncertainties , Type & quality of
information
True/False
Your Answer False

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
True/False
Question Companies have strenghts in a number of areas but their key strength are few in
number
Correct Answer True
Your Answer True


mature commitments
True/False
Question Systems are formal and informal rules and regulations that complements
the company structure
Correct Answer True
Your Answer True
True/False
Your Answer True

motivational styles
Your Answer Distorted resource allocation , Leadership , Wrong motivational styles
Match The Following


Select The Blank

Select The Blank


rates
Your Answer between a buyer and a seller , to avail tax concessions , to increase growth
rates
Select The Blank

savings
True/False

Your Answer False
Select The Blank

Your Answer Team work
True/False
Question Change in company structure from divisional to matrix also mean changes
in the systems in various degrees
Correct Answer True
Your Answer True
Select The Blank

Your Answer Objectives
Select The Blank


Your Answer IR, OB


True/False

Your Answer True




Your Answer Debt , Equity , Return


Your Answer socio-cultural , economic-demographic , technology


Select The Blank

Select The Blank



management
Your Answer Vision , Conceptual, human & intellectual skills , Decision making ability

Your Answer Rites , Rituals , Style


Select The Blank

True/False
Correct Answer True
Your Answer True

infrastructure
True/False

Your Answer False

mature commitments
True/False
Question Systems are formal and informal rules and regulations that complements
Correct Answer True
Your Answer True
True/False

Your Answer True


styles
Your Answer Distorted resource allocation , Leadership , Wrong motivational styles
Match The Following


Select The Blank




Your Answer multinational model , international model , global organizational model ,
local model
Select The Blank


Match The Following


Chapy

performance

True/False
various degrees
Correct Answer True
Your Answer True


True/False
Correct Answer True
Your Answer True



obligation is
Your Answer Ethics


Select The Blank


Your Answer IR, OB

Your Answer growth



True/False
Correct Answer True

Your Answer True

Question A network of facilities and distribution that performs the functions of procurement of
materials trasforming into intermediate and finished products & distributing them to customers is
Select The Blank

Correct Answer Time
Your Answer Time
Match The Following

Turnaround Strategies Retrenchments - either internally or externally Retrenchments - either
internally or externally
Retrenchment Strategies Contraction of activities through elimination of the scope of one or more of its
business Contraction of activities through elimination of the scope of one or more of its business
Divestment Strategies Involves the sale or liquidation of a portion of a business Involves the sale
or liquidation of a portion of a business
Select The Blank

potential leaders
True/False
Question Three C's affecting today's companies are cust omer, competition & change
Correct Answer True
Your Answer True

Select The Blank


Your Answer Factors of appraisal , Relevance of apprasial , Individual appraisal

Select The Blank

Select The Blank




Question It is based on a trigger mechanism for rapid response and immediate reassessment of
strategy in the light of sudden and unexpected events

Select The Blank

Your Answer Labour

strategy

Question Degree to which the decision maker is accountable for the outcomes of the decision is


Question Magnitude of the decision outcome and scope of their impact on the decision maker's
domain of activity is
True/False
Your Answer False

True/False
Correct Answer True
Your Answer True

True/False
Your Answer False
True/False
Your Answer False
True/False
structure
Correct Answer True
Your Answer True

sub factor on organization , description of impact of each subfactor into a statement which is positive,
negative.
True/False
Correct Answer True
Your Answer True
Select The Blank

Select The Blank

Question A hardware manufacture enters into software is an example of ________ integration.
Select The Blank


Select The Blank


Your Answer Culture

True/False
Your Answer False
Select The Blank

True/False
Your Answer False

technology
technology

Your Answer mission

True/False
Correct Answer True
Your Answer True
Match The Following

Programs Combination of goals, policies, rules Combination of goals, policies, rules
Policies General statements and understanding which, guide thinking in decision-making General
statements and understanding which, guide thinking in decision-making
Rules Spell out specific action or non-action Spell out specific action or non-action


styles
Ruchi LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Your Answer False


scanning are

Question It refers to formal and informal rules, regulations and
procedures that complements the company structure
Your Answer Systems
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False

Question An approach that strives to follow ethical principles and
percepts is
Select The Blank

Match The Following

vertical forward becoming your own becoming your own
integration means customer customer
horizontal integration additional product/service additional product/service
means for same customers for same customers
vertical backward becoming your own becoming your own
integration means supplier supplier
True/False
production, estimation of raw materials, labour & machine
hours.
Your Answer False



Question Knowledge of the relationships between choices, environment
& outcomes is
Select The Blank


Select The Blank

True/False
Correct Answer True
Your Answer True

Your Answer mission
Select The Blank

and others.

Question Empower people through great software anytime , any place,
on any device'- Microsoft
Your Answer mission

True/False
Correct Answer True
Your Answer True

Select The Blank


Select The Blank
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


Question Factors to be considered while deciding candidates for
divestiture are
True/False
Correct Answer True
Your Answer True
Select The Blank




, Vision
, Vision



for.
Your Answer obsession with an organization , what the organization strives
for.
Select The Blank


model
model


Match The Following


Correct Answer uneconomical separate existence , risk of business gets shared

, sharing competence of each other
Your Answer uneconomical separate existence , sharing competence of
each other , monopoly of one company


human behaviour
True/False
decision.
Your Answer True
Select The Blank

Question ________ support managers by keeping track of the
elementary activities & transactions of the organization such as
sales, receipts, raw materials etc.

Vinit LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False
Correct Answer True
Your Answer True

True/False
Your Answer True

Your Answer research, surveys, interviews etc.

True/False
Your Answer False
Match The Following

Vision what a company wishes what a company wishes to

to become or aspires to become or aspires to be.
be.
goals goals

check
check
Select The Blank

________.

Your Answer Market attractiveness , Profit margin , Competition level


speed to market
speed to market

Select The Blank


True/False
Correct Answer True
Your Answer False

moral obligation is
Your Answer Ethics

, Vision
, Vision

Select The Blank

True/False
Your Answer False

outcomes is





Select The Blank

direct view.

Select The Blank

True/False
Your Answer True
Select The Blank

True/False
decision.
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True



Your Answer Goals , Resources , Expertise

human behaviour
Your Answer Research and planning , Division of labour ,

Departmentalisation


model
model



percepts is
Select The Blank

information
Your Answer Informal
Match The Following

corporate corporate
True/False
Your Answer False

Select The Blank
Correct Answer Time
Your Answer Time

sm1
True/False
Your Answer False

Select The Blank

Your Answer Labour


ability , Vision
ability , Vision

Question Magnitude of the decision outcome and scope of their impact on
the decision maker's domain of activity is
Your Answer risk


outcomes of the decision is
True/False
Page 1
sm1
Your Answer False
True/False
Question Business ethics is how personal norms do not apply to activities &
Your Answer False

Your Answer vision

Select The Blank

Your Answer IR, OB
Select The Blank

Your Answer Circular
True/False
financial terms
Correct Answer True
Your Answer True
True/False
Your Answer False

Question The strategies which deal with the relative and restricted function
for allocation of resources is
True/False
Page 2
sm1
Your Answer True

Match The Following

Role of Chief Executive Officer Responsible right from formulation /

implementation to review of strategic management Link between company &
external environment
Role of SUB-level Executive More focussed on product line & responsible for the
co-ordination between SUBs & Senior managements Important link between
strategizing & implementation
Role of consultants Hired for specialized for new business or expertise Hired
for specialized for new business or expertise

outcomes is
Your Answer complexity
Select The Blank


Select The Blank

Your Answer Maximum

human behaviour

Page 3
sm1
Select The Blank


enable farmers to use local resources effectively by
True/False
Question Three C's affecting today's companies are customer, competition &
change
Correct Answer True
Your Answer True

Your Answer policies , procedures

Select The Blank

Your Answer IR, OB

Your Answer Increased market power , Increased speed to market
Select The Blank

Select The Blank

Page 4
sm1
Select The Blank

Your Answer Leaders
Select The Blank

Correct Answer Time
Your Answer Time
Match The Following

Gap analysis Difference between desired and projected performance Difference

between desired and projected performance
7-S Framework Skills, super ordinate goals, structure Skills, super ordinate
goals, structure
Alternate futures Option valuation model Fit well but low opportunities
Staffing Acquiring human resources Acquiring human resources

Your Answer establish rapport with competitors

Your Answer Profit margin , Competition level
True/False
Question Adapter duplicate the leader and claim to be similar or even the
same.
Your Answer False
True/False
Correct Answer True
Your Answer True

Page 5
sm1
Correct Answer dividing environment into sectors , sub factors , analyze
impact of each sector & sub factor on organization , description of impact of

Your Answer production process

Your Answer Resources , Time
True/False
Your Answer False
Page 6
True/False
Your Answer False
al
om ri
T
r F
Question
iza D
Factors to be considered in political- legal environmental
scanning are
d.c
P
.p m

dfw
o
cuC

w

ww
Do

divestiture are
True/False
Correct Answer True
Your Answer True
Select The Blank

al
om ri
T
r F
iza D
d.c
P
.p m

dfw
o
Vision
cuC
Vision

w

ww

Do


for.
for.
Select The Blank


al
model
om ri
model
T
r F

iza D
Multiple Choice Multiple Answer d.c
P
.p m

dfw
o
Your Answer analyze impact of each sector & sub factor on organization ,
description of impact of each subfactor into a statement which is
positive, neutral or negative. , dividing environment into sectors ,
cuC
sub factors
Match The Following

w

ww

Do


Your Answer uneconomical separate existence , sharing competence of each
other , monopoly of one company

al
om ri
human behaviour
T
r F
True/False
iza D
d.c
P
Your Answer True
.p m
Select The Blank

dfw
o

cuC

w

ww
Do

SM assgn : Parmeet
Select The Blank
Your Answer IR, OB



obligation is
Your Answer Ethics
Select The Blank

savings
Your Answer Labour

Match The Following

means

Select The Blank

Correct Answer Time
Your Answer Time

Question A strategy used to learn more about customers need & behaviours in order to
develop stronger relationship with them is
Correct Answer CRM
Your Answer CRM
True/False
prociding maximum possible satisfaction to consumer providing quality goods
& services at reasonable prices.
Your Answer False
Select The Blank

True/False
Your Answer True

management


Your Answer Implementation evaluation


Your Answer mission

True/False
situation.
Your Answer False
True/False
Your Answer False
True/False
Your Answer False

Question Mission
Select The Blank

True/False
Correct Answer True
Your Answer True

Microsoft
Your Answer vision
Select The Blank


True/False
Correct Answer True
Your Answer True

Match The Following

True/False
Your Answer False




behaviour
Select The Blank

Select The Blank


impact of any change on performance , Instantly spots malfu nctions and

behaviour


Select The Blank

Your Answer IR, OB
True/False
Correct Answer True
Your Answer True

True/False
Your Answer False

rates
Your Answer between a buyer and a seller , to avail tax concessions , to increase growth
rates
SM2
True/False
levels of hierarchy
Correct Answer True
Your Answer True

Your Answer Increased diversification , Increased speed to market ,
Increased market power

Correct Answer clarity in strategy & responsibilities , blending
cultures , provide for an exit strategy
Your Answer clarity in strategy & responsibilities , blending cultures ,
provide for an exit strategy

Correct Answer between a buyer and a seller , to avail tax
concessions , to increase growth rates
Select The Blank

Select The Blank

evaluation.
Correct Answer Time
Your Answer Goals
Select The Blank

________.
Page 1
SM2

True/False
Correct Answer True
Your Answer True


Select The Blank


Question This strategic posture invests sufficiently to stay in the race
but avoids pre-mature commitments

Page 2
SM2
Your Answer quality & no. of suppliers , logistics , raw material , trends
and rate of change of technology

problems are
True/False
Question Labour satisfaction may result in unethical behaviour as
anger.
Your Answer False
True/False
Your Answer False
True/False
Your Answer False

Your Answer vision
Select The Blank


of human behaviour
Page 3
SM2

Correct Answer Vital ingredient in determinig it's future , Yields
growth, profits etc , may result in disaster if inappropriate
Your Answer Vital ingredient in determinig it's future , Only factor
determing it's success or failure , may result in disaster if inappropriate
True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer Maximum
True/False
Your Answer True
Match The Following

Ballast business Fit well but low opportunities Fit well but low
opportunities
Gap analysis Difference between desired and projected performance

Difference between desired and projected performance
Corporate parenting Managing SBU's by a corporate Managing SBU's by a

corporate

Correct Answer obsession with an organization , ambitions in
proportion to their existing resources & capabilities , what the organization
strives for.
for. , concept of optimization
Page 4
SM2


percepts is

Correct Answer Assumes factory as an isolated entity , It measures
only the cost of producing
Your Answer Assumes factory as an isolated entity , It measures only the
cost of producing

Your Answer Business strength , Profit margin , Competition level
Select The Blank

direct view.
Select The Blank

Your Answer PRM
True/False
Your Answer True

Page 5
SM2
True/False
Your Answer True
Select The Blank

Your Answer Leaders

for and supply of right type of people in right number is
Match The Following


Correct Answer multinational model , international model , global
organizational model
Your Answer multinational model , international model , global

Question It enables the strategists to take corrective action at the
right time
Select The Blank

Page 6
SM2

True/False
Your Answer False
Select The Blank

elementary activities & transactions of the organization such as sales, receipts,
raw materials etc.

Correct Answer 9
Your Answer 9
Page 7
SM assgn : Parmeet
True/False
Correct Answer True
al
Your Answer True
om ri
True/False
T
r F
Your Answer False iza D
True/False
Question All policies are 'statements' d.c
P
Your Answer False

.p m dfw
Match The Following

o

cuC
Rely on short term assessment Barrier in evaluation Audit and Executive committee

w
ww
Emergency alert control Type of strategic control Control

evaluation
Do
Select The Blank





al
om ri
T
r F

iza D
d.c
P

.p m

dfw
o

cuC

styles
w
Your Answer Distorted resource allocation , Inappropriate structure , Wrong motivational

styles
ww
Do
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True


al
Select The Blank
om ri
T
r F
True/False
iza D
d.c
P
Your Answer False
.p m
Select The Blank

category of goal.
dfw
o
Your Answer target

cuC
Select The Blank

w

ww

Do






market
market

al
om ri
T
True/False
r F
Correct Answer False iza D
Your Answer True
d.c
P
.p m

dfw
o

cuC

w

ww
Do
Select The Blank


Correct Answer 9
Your Answer 9
Select The Blank

al
om ri
T
r F
Question
iza D
A network of facilities and distribution that performs the functions of
d.c
P

.p m dfw
Select The Blank

o

cuC

w
ww

Do
Select The Blank

True/False
Question Companies have strenghts in a number of areas but their key strength are
few in number
Correct Answer True
Your Answer True
True/False
Your Answer False
al
om ri
T
True/False
r F

iza D
Your Answer False
d.c
P
True/False
.p m
Correct Answer True

dfw
o
Your Answer True

cuC

w

ww

Do
True/False
Correct Answer True
Your Answer False
Select The Blank


Match The Following

al
om ri
T
means
r F
Question
iza D
Organizational models are
Correct Answer d.c

multinational model , international model , global organizational model
P
.p m dfw
o
cuC
w
ww
Do
SM3
True/False
Correct Answer True
Your Answer False

Your Answer Knowledge level system , Management level system , Operational
level system
Select The Blank


Question It is the most important feature in the implementation of

Question The discipline which deals with what is good and bad and
which moral obligation is
Your Answer Ethics


Page 1
SM3
Correct Answer Factors of appraisal , Relevance of apprasial ,
Procedure of appraisal
Your Answer Factors of appraisal , Procedure of appraisal , Individual
appraisal

Match The Following

Executive summary Synopsis of marketing plan Synopsis of

marketing plan
Line Managers Responsibility Ensuring Implementation of marketing actions

Taking decisions regarding efficient and effective allocation of resources
Middle- level Managers Ensuring proper tactical changes Ensuring proper

tactical changes
Top level Executives Taking decisions regarding efficient and effective

allocation of resources Marketing goals

Correct Answer 9
Your Answer 4
Match The Following


Page 2
SM3

Your Answer Resources , Competence , Time , Strategies
True/False
decision.
Your Answer True


Correct Answer Type & Strategy of organisation , Environmental
uncertainties , Type & quality of information

Your Answer mission

Question Mission
Your Answer target
Select The Blank

Page 3
SM3
Select The Blank
True/False
Question The super structure indicates ways in which company's tasks
are integrated or coordinated
Correct Answer True
Your Answer True

Correct Answer Technical skills , Cognitive skills , Emotional
Intelligence Quotient
Quotient

Your Answer goals , policies , corporate strategy

Your Answer Austere Model , Vendors Model , Inner Model
Select The Blank

strengths, weaknesses, needs, drives & their effects on self and others.
True/False
Correct Answer True
Your Answer True

Question These people are primarily responsible for operating control
based on budgeting, reporting and financial analysis
Page 4
SM3
Select The Blank

Select The Blank

direct view.


Your Answer Style
Select The Blank

________.
Your Answer global strategy

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
Page 5
SM3
True/False
Correct Answer True
Your Answer True
True/False
behaviour.
Your Answer True

Your Answer policy

functions of procurement of materials trasforming into intermediate and
finished products & distributing them to customers is


scenario is
Your Answer Analogies and pattern recognition

Your Answer Vital ingredient in determinig it's future , Yields growth,
profits etc , may result in disaster if inappropriate
Select The Blank
Page 6
SM3
Question ________ relationships are effective in communicating
complex information
Your Answer Formal

Select The Blank

Question Formal systems are adopted to bring ________ &
amalgamation of decentralized units into product groups.
True/False
Question Under functional strategics we have vertical fit & horizontal
fit.
Correct Answer True
Your Answer True
Page 7
SM assgn : Parmeet
True/False
Your Answer False
Select The Blank



Question The strategies which deal with the relative and restricted function for allocation of
resources is



technology
technology
Select The Blank



Your Answer Strategies , Resources , Competence



True/False
Your Answer False

Question Degree to which the decision maker is accountable for the outcomes of the decision is
True/False
company structure
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True


Question This portfolio involves major capital investments which will result in either large pay
offs or large losses
True/False
Your Answer False

Question The objective to maximize value of the enterprize by striking a mean between
liquidity, risk and profitability is
Your Answer Taxation planning
Match The Following

True/False
Your Answer True

Select The Blank


True/False
sacrifices.
Your Answer True
Match The Following



Select The Blank

Question In a ________ a decentralized structure is achieved & harmonized at the plant &
area levels.
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True


Your Answer Culture
True/False
Correct Answer True
Your Answer True




Correct Answer uneconomical separate existence , risk of business gets shared , sharing competence
of each other
Your Answer uneconomical separate existence , risk of business gets shared , sharing competence
of each other

Question It refers to formal and informal rules, regulations and procedures that complements
Your Answer Systems

Question It is based on a trigger mechanism for rapid response and immediate reassessment
of strategy in the light of sudden and unexpected events
Select The Blank

Your Answer Minimum
True/False
Your Answer True
Select The Blank

Question ________ models can be described as a system that describe how pieces of business
fit together.
Select The Blank



Your Answer Employess , Resources

SM4

Correct Answer Instantly spots malfunctions and show where they
occur , Identifies quality and productivity from a production process ,
Identifies impact of any change on performance
Your Answer Instantly spots malfunctions and show where they occur ,
Identifies quality and productivity from a production process , Identifies impact
of any change on performance



scanning are
Correct Answer govt. policies, stability, philosophy of govt. , legal
system, implementation, infrastructure , import-export
Match The Following

Vision what a company wishes to become or aspires to be. what a

company wishes to become or aspires to be.
mission what the company is and why it exists. what the company is and
why it exists.

Page 1
SM4
Match The Following

Sharplin S.M. is the formulation & implementation of plans related to total

organization. S.M. is the formulation & implementation of plans related to
total organization.
Glueck S.M. is a stream of decisions & actions S.M. is a stream of decisions

& actions
Hofer S.M. is the process, which deals with organizational renewal & growth.
S.M. is the process, which deals with organizational renewal & growth.
Ansoff S.M. is the systematic approach to position and relate firm to its
environment. S.M. is the systematic approach to position and relate firm to
its environment.

Question This strategic posture takes the current industry structure
and its future evolution as given and then react to the opportunities the
market offers




Page 2
SM4
Your Answer Binary

Your Answer Ethics


Correct Answer single-variable extrapolation/multivariable interaction
analysis , structured/ unstructured expert/inexpert opinion , Dynamic modes
and mapping
Your Answer single-variable extrapolation/multivariable interaction analysis
, structured/ unstructured expert/inexpert opinion , Dynamic modes and
mapping


True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Page 3
SM4
True/False
behaviour.
Your Answer False

appraisal

and mapping
mapping

making ability , Vision
ability , Vision


Select The Blank

Page 4
SM4
Select The Blank

direct view.
True/False
Your Answer False
Select The Blank

Select The Blank

Question ________ is the company's most critical and scarest
resource.
Your Answer Capital
True/False
Your Answer False
Select The Blank

raw materials etc.

ability , Vision
Page 5
SM4
Select The Blank

complex information
True/False
Your Answer False
True/False
anger.
Your Answer False
Select The Blank



Your Answer Rituals

True/False
levels of hierarchy
Correct Answer True
Your Answer True
Page 6
SM4
True/False
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True

Your Answer growth
Select The Blank

Correct Answer Time
Your Answer Time
Select The Blank

Your Answer Leaders
Page 7
SM5

Your Answer Ethics

Select The Blank

Your Answer IR, OB

Your Answer Systems

Your Answer Status


Select The Blank

Page 1
SM5

Correct Answer Checking performance , Reformulate strategies ,
Standard check
check

problems are
True/False
Your Answer False

Question How does 'structure' reduce internal uncertainity arising out
of human behaviour

Quotient
True/False
Correct Answer True
Your Answer True
Select The Blank

Page 2
SM5
True/False
Correct Answer True
Your Answer True

Select The Blank



scanning are
Select The Blank


Select The Blank

Page 3
SM5
True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
employees includes prociding maximum possible satisfaction to consumer
providing quality goods & services at reasonable prices.
Your Answer False
Select The Blank

Select The Blank


Page 4
SM5
Select The Blank

________.
Match The Following

Ballast business Fit well but low opportunities Fit well but low
opportunities
Gap analysis Difference between desired and projected performance

Some fit and some misfit
Corporate parenting Managing SBU's by a corporate Misfit with

understanding of critical success factors


in the future

ability , Vision

Page 5
SM5

True/False
Your Answer False


analyze impact of each sector & sub factor on organization , description of
impact of each subfactor into a statement which is positive, neutral or
negative.
Select The Blank

Match The Following

Executive summary Synopsis of marketing plan Marketing goals
Line Managers Responsibility Ensuring Implementation of marketing actions

customized marketing
Middle- level Managers Ensuring proper tactical changes Ensuring

Implementation of marketing actions
Page 6
SM5
Top level Executives Taking decisions regarding efficient and effective
allocation of resources Taking decisions regarding efficient and effective

appraisal
True/False
Your Answer True

company analysis without using psychological models of human behaviour
Your Answer Culture

and mapping
mapping
Page 7
SM6

Correct Answer Money , Consistency with goals , Consistency with
environment
Your Answer Money , Consistency with goals , Consistency with environment

Question It refers to the relatively more durable company
arrangements and relationships
Select The Blank

________.

Correct Answer Political- legal , socio-cultural ,
economic-demographic

Your Answer relativity

True/False
Your Answer False
True/False
Page 1
SM6
financial terms
Correct Answer True
Your Answer True
Select The Blank


Your Answer vision
Match The Following

Vision what a company wishes to become or aspires to be. what a

company wishes to become or aspires to be.
mission what the company is and why it exists. what the company is and
why it exists.

speed to market
Select The Blank

Select The Blank

Page 2
SM6
True/False
Your Answer False

ability , Vision
Select The Blank

Your Answer IR, OB
Select The Blank

complex information
True/False
Your Answer False


scanning are
Page 3
SM6
ability , Vision
True/False
decision.
Your Answer False
True/False
Your Answer False

True/False
Question The key principle of moral management is "Can we make
money with this action decision or behaviour"?
Your Answer False
True/False
decision.
Your Answer False

Correct Answer Trust & fairness , Changed Management , Integrity &
thoughtfulness
Your Answer Trust & fairness , Changed Management , Integrity &
thoughtfulness

Page 4
SM6
of human behaviour


problems are
Match The Following

Rely on short term assessment Barrier in evaluation Barrier in

evaluation
Emergency alert control evaluation Type of strategic control Type of

strategic control
True/False
Correct Answer True
Your Answer True

Select The Blank

Page 5
SM6
Select The Blank



market offers
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time

Select The Blank

Your Answer IR, OB

Question Mission
True/False
behaviour.
Your Answer False
Page 6
SM6

negative.


and mapping
mapping

Your Answer opinions, suggestions, complaints etc.
Page 7
SM7
True/False
Correct Answer True
Your Answer True

thoughtfulness
thoughtfulness
Select The Blank


True/False
Correct Answer True
Your Answer True
True/False
Your Answer True

records etc. which are mundane in nature & highly routined & can be done at
a junior level are
Page 1
SM7

Select The Blank

Your Answer qualitative
Match The Following

strategic alliances means two or more entities join hands for mutual benefit.
two or more entities join hands for mutual benefit.
vertical forward integration means becoming your own customer

becoming your own customer
horizontal integration means additional product/service for same

customers additional product/service for same customers
vertical backward integration means becoming your own supplier

becoming your own supplier

True/False
Your Answer True
Select The Blank

Page 2
SM7
Your Answer vision

Your Answer mission

Select The Blank

________.

Question Mission


Your Answer encirclement attack , frontal attack , flank attack

Match The Following
Page 3
SM7
Board of Directors Link between company & external environment

Link between company & external environment
S.B.U.s are more focused on their Product line/business Product

line/business

negative.

Select The Blank

Question ________ is seen as an integral process that converts
materials into goods
Your Answer Systems
True/False
financial terms
Correct Answer True
Your Answer True
True/False
Your Answer False
Page 4
SM7
Select The Blank


Select The Blank

Correct Answer Time
Your Answer Time
Select The Blank

Your Answer IR, OB
True/False
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer True

Page 5
SM7
scenario is
True/False
Your Answer False


True/False
behaviour.
Your Answer True
Select The Blank

True/False
decision.
Your Answer True

Correct Answer clarity in strategy & responsibilities , blending
cultures , provide for an exit strategy
Your Answer clarity in strategy & responsibilities , blending cultures ,
provide for an exit strategy
Page 6
SM7


ability , Vision , communication skills
Page 7
SM8
True/False
Correct Answer True
Your Answer True
Select The Blank

________.




Question The objective to maximize value of the enterprize by striking
a mean between liquidity, risk and profitability is
Select The Blank

Page 1
SM8

Select The Blank

Your Answer IR, OB

True/False
anger.
Your Answer False
True/False
Your Answer False

Question Magnitude of the decision outcome and scope of their impact
on the decision maker's domain of activity is
Select The Blank

direct view.

appraisal
Page 2
SM8

Correct Answer Distorted resource allocation , Inappropriate
structure , Wrong motivational styles
motivational styles

divestiture are

Select The Blank

Question ________ is the company's most critical and scarest
resource.
Your Answer Labour

True/False
decision.
Your Answer False
Select The Blank


Page 3
SM8


Question It refers to the relatively more durable company
arrangements and relationships
True/False
Correct Answer True
Your Answer True

market offers
Select The Blank

safety of the product (dairy milk) is an example of ________ defense.
True/False
Your Answer False

True/False
Page 4
SM8
Your Answer False

True/False
Question Under functional strategics we have vertical fit & horizontal
fit.
Correct Answer True
Your Answer True
Select The Blank

Match The Following

Decision making Managers to develop the courage to make unconventional

decisionsCrusial problem that affect success
Social Responsibility Managers to maintain high ethical standards

Managers to maintain high ethical standards
Lateral thinking Managers to learn to deal with chaotic situations Managers to

develop the courage to make unconventional decisions
Responsiveness Managers to provide speedy responses to environmental

changes Managers to provide speedy responses to environmental changes
Match The Following

Environmental Analysis Social, Political, legal & technologyFormal & Systematic
Synergy Vertical Integration Vertical Integration
Mechanistic approach to knowledge management Better accessibility to

information Better accessibility to information
Explicit knowledge Formal & Systematic Social, Political, legal &
Page 5
SM8
technology
Select The Blank

Select The Blank

Your Answer target


True/False
Your Answer False


Select The Blank
Page 6
SM8


of human behaviour
True/False
levels of hierarchy
Correct Answer True
Your Answer True
Page 7
SM9
Select The Blank

Your Answer IR, OB



Your Answer Ethics
Select The Blank

Your Answer Labour

percepts is
Match The Following

vertical forward integration means becoming your own customer

becoming your own customer
horizontal integration means additional product/service for same

customers additional product/service for same customers
Page 1
SM9
vertical backward integration means becoming your own supplier
becoming your own supplier
strategic alliances means two or more entities join hands for mutual benefit.
two or more entities join hands for mutual benefit.

Select The Blank

evaluation.
Correct Answer Time
Your Answer Time

Question A strategy used to learn more about customers need &
behaviours in order to develop stronger relationship with them is
Correct Answer CRM
Your Answer CRM
True/False
employees includes prociding maximum possible satisfaction to consumer
providing quality goods & services at reasonable prices.
Your Answer False
Select The Blank

True/False
Your Answer True

Page 2
SM9
ability , Vision

and mapping
mapping

Question At this strategic level, the effort is directed at assessing how
well the organisation is pursuing a given strategy
Your Answer Implementation evaluation


Your Answer mission

True/False
Your Answer False
True/False
Your Answer False
Page 3
SM9
True/False
Your Answer False

Question Mission
Select The Blank

True/False
financial terms
Correct Answer True
Your Answer True

Your Answer vision
Select The Blank


Question They enact the formal role of reviewing and screening
executive decisions in the light of their environmental, business and
True/False
Page 4
SM9
Correct Answer True
Your Answer True

Match The Following

True/False
Your Answer False


outcomes is


of human behaviour
Page 5
SM9
Select The Blank

Select The Blank

larger company

Correct Answer Identifies quality and productivity from a production
process , Identifies impact of any change on performance , Instantly spots
Identifies impact of any change on performance , Instantly spots malfunctions
and show where they occur

of human behaviour

Correct Answer Type & Strategy of organisation , Environmental
uncertainties , Type & quality of information

Select The Blank

Your Answer IR, OB
Page 6
SM9
True/False
Correct Answer True
Your Answer True

True/False
decision.
Your Answer False

Page 7
SM10

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False
True/False
Your Answer False
Match The Following

Rely on short term assessment Barrier in evaluation Audit and Executive

committee
Emergency alert control evaluation Type of strategic control Control
Select The Blank

direct view.

Page 1
SM10

Question It enables the strategists to take corrective action at the
right time

Correct Answer Consistency with goals , Consistency with environment ,
Money



Correct Answer Distorted resource allocation , Inappropriate
structure , Wrong motivational styles
motivational styles
True/False
Correct Answer True
Your Answer True
True/False
Question Standards of performance act as the benchmark against which
the actual performance is compared.
Correct Answer True
Your Answer True
Page 2
SM10
Correct Answer Political- legal , socio-cultural ,
economic-demographic
technology

Select The Blank

True/False
Your Answer False
Select The Blank

Your Answer target
Select The Blank


Correct Answer obsession with an organization , ambitions in
proportion to their existing resources & capabilities , what the organization
strives for.
Your Answer obsession with an organization , ambitions in proportion to
their existing resources & capabilities , what the organization strives for.

Page 3
SM10

speed to market

thoughtfulness
thoughtfulness
True/False
Your Answer True

records etc. which are mundane in nature & highly routined & can be done at
a junior level are

Select The Blank


Correct Answer 9
Your Answer 9

Page 4
SM10
Select The Blank



functions of procurement of materials trasforming into intermediate and
finished products & distributing them to customers is
Select The Blank


Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Page 5
SM10
behaviour.
Your Answer False

True/False
Question Adapter duplicate the leader and claim to be similar or even
the same.
Your Answer False
True/False
Correct Answer True
Your Answer True

True/False
Correct Answer True
Your Answer False
Select The Blank

Question Module of Flotilla strikes an optimum balance of ________
and flexibility

Match The Following

Page 6
SM10
Horizontal integration means Additional product/service for same

customers Additional product/service for same customers
Vertical forward integration means Becoming your own customer

Becoming your own customer
Position defense means Fortification around one's territory Fortification

around one's territory

Page 7
SM11
True/False
Your Answer False
Select The Blank


negative.

function for allocation of resources is

and mapping
mapping

Page 1
SM11
Select The Blank


problems are

Your Answer Strategies , Resources , Competence



True/False
evaluation.
Your Answer False

Page 2
SM11
True/False
Correct Answer True
Your Answer True

Question Responsibility towards society & community includes - Avoiding
bad, smoky chimneys, & pollution of any kind and abiding by the
True/False
Correct Answer True
Your Answer True

Question They are ultimately responsible for all the administrative
aspects of strategic evaluation and control

Question This portfolio involves major capital investments which will
result in either large pay offs or large losses
True/False
Your Answer False

Your Answer Taxation planning
Match The Following

Page 3
SM11
Board of Directors Link between company & external environment
Link between company & external environment
S.B.U.s are more focused on their Product line/business Product

line/business
True/False
Your Answer True

ability , Vision
Select The Blank

raw materials etc.

True/False
Your Answer True
Match The Following

4 Ps are Product, Price, Place, Promotion Product, Price, Place,
Page 4
SM11
Promotion
Sources of funds Factor leading to financial capability Factor leading to

financial capability
The retrieval and usage of information Factor leading to Information

Management Capability Factor leading to Information Management Capability
The Personnel System Factor leading to Personnel Capability Factor

leading to Personnel Capability

Select The Blank

True/False
Your Answer False
True/False
Correct Answer True
Your Answer True


company analysis without using psychological models of human behaviour
Your Answer Culture
Page 5
SM11
True/False
Question According to Michael Porter, the core of efficiency
management is strategy.
Correct Answer True
Your Answer True


scanning are


Correct Answer uneconomical separate existence , risk of business
gets shared , sharing competence of each other
Your Answer uneconomical separate existence , risk of business gets shared

Your Answer Systems

Question It is based on a trigger mechanism for rapid response and
immediate reassessment of strategy in the light of sudden and unexpected
events
Page 6
SM11
Select The Blank
Your Answer Minimum
True/False
Your Answer True
Select The Blank

Select The Blank



Your Answer Employess , Resources
Page 7
SM12

True/False
Your Answer True
True/False
Your Answer False

speed to market
True/False
Your Answer False
True/False
Correct Answer True
Your Answer True
Match The Following

Crisis Management leads to organisational learning leads to

organisational learning
Milestone review Another method of implementation control Balanced approach

to evaluation
Page 1
SM12
Long and short term controls Balanced approach to evaluation Another
method of implementation control

Select The Blank


Your Answer ITC Ltd.
Select The Blank


Select The Blank


Your Answer Technical skills , Emotional Intelligence Quotient , Integrity
Page 2
SM12
and mapping
Your Answer structured/ unstructured expert/inexpert opinion , simulation
, single-variable extrapolation/multivariable interaction analysis
True/False
Your Answer True


activities into manageable portion for individuals, sections & departments
Your Answer policy framing
Select The Blank

Your Answer IR, OB
Select The Blank


Your Answer quality & no. of suppliers , logistics , raw material , impact of
organization on each sector , trends and rate of change of technology
True/False
Page 3
SM12
behaviour.
Your Answer True



Your Answer organizational hierarchy
True/False
Your Answer False

function for allocation of resources is
Your Answer Internal streategies

Question This strategic posture invests sufficiently to stay in the race
but avoids pre-mature commitments
Select The Blank

Page 4
SM12
Match The Following

Premise control Identifies key assumptions Type of strategic control
Emergency alert control evaluation Type of strategic control Identifies

key assumptions
Rely on short term assessment Barrier in evaluation Audit and Executive

committee
True/False
Your Answer False
Select The Blank



Question They are ultimately responsible for all the administrative
aspects of strategic evaluation and control
Your Answer Executive committee
Select The Blank

complex information

Correct Answer Consistency with goals , Consistency with environment ,
Page 5
SM12
Money
Your Answer Consistency with goals , Money , Knowledge
Select The Blank


Your Answer Marketing plan

Select The Blank




Select The Blank
Page 6
SM12
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True

Your Answer Crisis
Page 7
SM13
True/False
Your Answer False

Question Mission







Question These are critical situations that occur unexpectedly and threaten
the course of a firm's strategy
Your Answer Crisis

Page 1
SM13
Select The Blank

Your Answer Modular
Select The Blank

Match The Following

Sources of funds Factor leading to financial capability Factor leading to

financial capability
The retrieval and usage of information Factor leading to Information

Management Capability Factor leading to Information Management Capability
The Personnel System Factor leading to Personnel Capability Factor leading to

Personnel Capability
Select The Blank


True/False
Your Answer False
Select The Blank

information
Page 2
SM13
True/False
Your Answer False
Select The Blank

Select The Blank

activities & transactions of the organization such as sales, receipts, raw
materials etc.

True/False
Your Answer False
True/False
Your Answer False

Match The Following

Vision what a company wishes to become or aspires to be. what a company

wishes to become or aspires to be.
Page 3
SM13
mission what the company is and why it exists. what the company is and why it
exists.


problems are
True/False
evaluation.
Your Answer False

Question Factors to be considered in political- legal environmental scanning
are
True/False
decision.
Your Answer False


ability , Vision
ability
Page 4
SM13
True/False
behaviour.
Your Answer False

Select The Blank

Your Answer Minimum
True/False
Question Standards of performance act as the benchmark against which the
actual performance is compared.
Correct Answer True
Your Answer True
True/False
Question According to Michael Porter, the core of efficiency management is
strategy.
Correct Answer True
Your Answer True

Select The Blank




Page 5
SM13
Quotient
Quotient

Correct Answer Distorted resource allocation , Inappropriate structure ,
Wrong motivational styles
Your Answer Distorted resource allocation , Inappropriate structure ,
Wrong motivational styles
True/False
financial terms
Correct Answer True
Your Answer True
Select The Blank

True/False
decision.
Your Answer False
Page 6
Sunil LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Your Answer False
al
True/False
om ri
T
Your Answer False
Select The Blank
r F
Question
iza D
________ should have the ability to develop a visionto see
Correct Answer Leaders d.c
P
Your Answer Leaders
.p m
True/False
dfw

o
Correct Answer True

cuC
Your Answer True

w
Select The Blank

ww

Do
True/False
Your Answer True

True/False
decision.
al
Your Answer False
om ri
T
r F
iza D
Multiple Choice Single Answer d.c

P

.p m

dfw
o
True/False
cuC

Correct Answer True
w
Your Answer True

ww
Do


appraisal
Your Answer Relevance of apprasial , Procedure of appraisal , Individual
appraisal


Select The Blank

al
om ri
T
r F
iza D
d.c
P
Identifies impact of any change on performance , Integrates
.p m
manufacturing with business strategy

dfw
o

cuC

w

ww

Do
divestiture are
Match The Following


be.
goals goals
al
om ri
T
True/False
r F

iza D
Your Answer False
d.c
P
.p m

dfw
o

cuC

w

ww
Your Answer mission

Do
True/False
Correct Answer True
Your Answer True

Select The Blank

into goods
al
om ri
Select The Blank
T
r F
iza D
Question
d.c
A network of facilities and distribution that performs the
P
customers is
.p m

dfw
o
Select The Blank

cuC

w

ww
Do

True/False
Correct Answer True
Your Answer True
Select The Blank

flexibility
al
om ri
T
r F
Question
iza D
Different kinds of information systems are
d.c
P
.p m
Select The Blank

dfw
o

cuC

w

ww
Do
Match The Following

corporate corporate
Select The Blank

al
om ri
True/False
T
levels of hierarchy
Correct Answer True
r F
Your Answer True iza D
Question d.c
It is the process of analyzing, dividing and arranging work or
P
departments
.p m

dfw
o

cuC

w
ww

Do

, Vision
, Vision


al
om ri
T
True/False
Correct Answer True
r F
iza D
Your Answer False
d.c
P
Select The Blank
.p m
direct view.
dfw

o
cuC

w
True/False
ww

Do
Your Answer False


scanning are

al
Your Answer Systems
om ri
T
True/False
r F
Your Answer True

iza D
d.c
P
Select The Blank

.p m

dfw
o
True/False
cuC
Correct Answer True

w
Your Answer True

ww
Do
True/False
Your Answer False

percepts is
Select The Blank

al
Match The Following
om ri
T
r F
vertical backward
iza D
becoming your own becoming your own
integration means supplier
d.c supplier
P
True/False
.p m

hours.
dfw
o
Your Answer False

cuC

w

ww

Do


& outcomes is
Select The Blank


al
om ri
Select The Blank
T
r F
True/False
iza D
d.c
P
Correct Answer True
Your Answer True

.p m

dfw

o

cuC
Your Answer mission

w
Select The Blank

ww

Do
and others.

Your Answer mission

True/False
al
Correct Answer True
om ri
Your Answer True
T
r F

iza D
d.c
P
Select The Blank
.p m

dfw
o

cuC
Select The Blank

w

ww

Do
Select The Blank

evaluation.
Correct Answer Time
Your Answer Time

al
divestiture are
om ri
T
True/False
r F
iza D
Correct Answer True
Your Answer True

d.c
P
Select The Blank
.p m

dfw
o

cuC

w

ww

Do


, Vision
, Vision

al
om ri
T
r F
for.
for.
iza D
Select The Blank
d.c
P
.p m

dfw
o

cuC

model
w
model
ww

Do

Match The Following

al
om ri
T
r F
iza D
d.c
P
.p m

dfw

o

cuC

w

human behaviour
ww

Do
True/False
decision.
Your Answer True
Select The Blank


al
om ri
T
r F
iza D
d.c
P
True/False
.p m

dfw
Correct Answer True

o
Your Answer True

cuC

w

ww

Do
True/False
Your Answer True


al
om ri
True/False
T
Your Answer False
r F
Match The Following
iza D
Question Correct Answer
d.c Your Answer
P

.p m

be.
dfw

o

cuC

goals goals
w

ww

Do
check
check
Select The Blank

________.


al
speed to market
om ri
speed to market
T
Your Answer
r F
decision tree
iza D
Select The Blank d.c
P

.p m

dfw
o

cuC

w
ww
True/False
Do

Correct Answer True
Your Answer False

moral obligation is
Your Answer Ethics

, Vision
, Vision
al
om ri
T
Select The Blank
r F

iza D
Your Answer
d.c
general agreement on trade & tariff
P
True/False
.p m

dfw
o
Your Answer False

cuC

outcomes is
w

ww

Do



al
om ri
T
r F
iza D
Question In SWOT , S stands for d.c
P

.p m dfw
Select The Blank

o

direct view.
cuC

w
ww

Do
Select The Blank


True/False
Your Answer True
Select The Blank
al
om ri
T
True/False
r F
decision.
iza D
Your Answer True
d.c
P
Select The Blank
.p m

dfw
o

cuC
True/False
w
Correct Answer True

ww
Your Answer True

Do


al
om ri
T
r F
human behaviour
iza D
Your Answer
d.c
Research and planning , Division of labour ,
Departmentalisation
P
.p m

model
dfw
o

model
cuC

w

ww

Do


percepts is
Select The Blank

information
al
om ri
Match The Following
T
r F
iza D
Corporate parenting Managing SBU's by a
d.c Managing SBU's by a
P
corporate corporate
.p m
True/False
dfw
o

cuC
Your Answer False

w
Select The Blank

ww
Correct Answer Time

Do
Your Answer Time

Sunil LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Your Answer False
True/False
Your Answer False
Select The Blank

Your Answer Leaders
True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
Your Answer True

True/False
decision.
Your Answer False



True/False
Correct Answer True
Your Answer True


appraisal
Your Answer Relevance of apprasial , Procedure of appraisal , Individual
appraisal


Select The Blank




Identifies impact of any change on performance , Integrates
manufacturing with business strategy


divestiture are
Match The Following


be.
goals goals


True/False
Your Answer False


Your Answer mission
True/False
Correct Answer True
Your Answer True

Select The Blank

into goods
Select The Blank


customers is
Select The Blank


True/False
Correct Answer True
Your Answer True
Select The Blank

flexibility



Select The Blank


Match The Following

corporate corporate
Select The Blank

True/False
levels of hierarchy
Correct Answer True
Your Answer True

departments


, Vision
, Vision



True/False
Correct Answer True
Your Answer False
Select The Blank

direct view.
True/False
Your Answer False


scanning are

Your Answer Systems
True/False
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Your Answer False

percepts is
Select The Blank

Match The Following

vertical backward becoming your own becoming your own
integration means supplier supplier
True/False
hours.
Your Answer False



& outcomes is
Select The Blank


Select The Blank

True/False
Correct Answer True
Your Answer True

Your Answer mission
Select The Blank

and others.

Your Answer mission

True/False
Correct Answer True
Your Answer True

Select The Blank

Select The Blank

Select The Blank

evaluation.
Correct Answer Time
Your Answer Time


divestiture are
True/False
Correct Answer True
Your Answer True
Select The Blank




, Vision
, Vision



for.
for.
Select The Blank



model
model


Match The Following





human behaviour
True/False
decision.
Your Answer True
Select The Blank



True/False
Correct Answer True
Your Answer True

True/False
Your Answer True


True/False
Your Answer False
Match The Following


be.
goals goals


check
check
Select The Blank

________.



speed to market
speed to market

Select The Blank


True/False
Correct Answer True
Your Answer False

moral obligation is
Your Answer Ethics

, Vision
, Vision

Select The Blank

True/False
Your Answer False

outcomes is





Select The Blank

direct view.

Select The Blank


True/False
Your Answer True
Select The Blank

True/False
decision.
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True




human behaviour
Your Answer Research and planning , Division of labour ,

Departmentalisation


model
model



percepts is
Select The Blank

information
Match The Following

corporate corporate
True/False
Your Answer False
Select The Blank

Correct Answer Time
Your Answer Time

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Multiple Choice Single Answer

Your Answer operational decisions

Multiple Choice Single Answer

Correct Answer long- range planning

Your Answer long- range planning

Multiple Choice Single Answer

Correct Answer radio, TV, internet etc.

Your Answer customer & dealers

Multiple Choice Multiple Answer

Select The Blank

Correct Answer environmental threat & opportunity profile

Your Answer environmental threat & opportunity profile

Select The Blank

Correct Answer environmental threat & opportunity profile

Your Answer environmental threat & opportunity profile

Multiple Choice Multiple Answer

Correct Answer Inner Circle , Intermediate circle , Outer Circle

Your Answer Inner Circle , Outer Circle , Middle Circle

Select The Blank

Correct Answer Motivation

Your Answer Inspiration

Multiple Choice Single Answer

Your Answer External auditor

Your Answer True

Multiple Choice Single Answer

Correct Answer programmed decisions

Your Answer programmed decisions

Multiple Choice Single Answer

Correct Answer competitive advantage profile

Your Answer competitive advantage profile

Multiple Choice Multiple Answer

Multiple Choice Single Answer

Correct Answer cost reduction

Your Answer cost reduction

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Correct Answer Top Management

Your Answer Top Management

Select The Blank

Correct Answer internal analysis

Your Answer product performance analysis

Multiple Choice Single Answer

Your Answer Reserve the right to play

Select The Blank

Correct Answer Self-discipline

Your Answer Co-operation

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Your Answer Adapters

Multiple Choice Multiple Answer

Correct Answer frontal attack , flank attack , encirclement attack

Your Answer frontal attack , flank attack , Enrichment attack

Multiple Choice Multiple Answer

Multiple Choice Multiple Answer

Select The Blank

Correct Answer Statistical quality control

Your Answer Statistical quality control