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PROJECT REPORT
ON
Comparison Between Various Brands Of Insulin Available In Market &
Measuring Retailer Perception About Brands Of Insulin Made By
CADILLA DIABETES CARE LTD.
IN
SUBMITTED BY
IN PARTIAL FULFILLMENT OF
MASTER DEGREE IN MARKETING MANGEMENT
(2005-2007)
TO
With great pleasure I represent my project and hope that it will become
useful to all its readers.
I would take this opportunity to thank my Company Guide, Mr. Rajnish Shah, Area
Business Manager, Pune who guided me through the whole project and also smoothened
most hurdles that I faced during the course of the project.
I am also very thankful to Mrs. Satinder, Sales Manager, Maharashtra and Marketing
Executive for pune Mr.Amit Bansal who has been there throughout the project dealing
with my numerous queries and ensuring that the required be done.
I would like to say thanks the Director of my institute Mr.S.B.Chordia for helping me
in this project work project work. I am also thankful to my project guide Prof. Reena
Dhar help in this project work.
Last but not the least, thanks to all the people who have in some way or other helped
me through the course of the project.
EXECUTIVE SUMMARY
As per the curriculum of MMM I have to do a summer project in an
organization for 50 days. I was appointed by “ Cadilla Diabetes Care Ltd” , Pune
for my project work. The objective of the project was to Comparison between
Various Brands of Insulin Available in Market & Measuring Retailer Perception
about Brands of Insulin Made by Cadilla Diabetics Care Ltd..
I collected and required data from the respondent with in the specific period
and the analysis and interpretation is carried out under the supervision of the
ASM of the company for pune.
Maximum care was taken during the analysis and interpretation of the
collected data to ensure reliability and accuracy. Various statistical tools, charts
and graph are also used to present the fact in an attractive way. The total project
report is prepared with the help of computer using various applications like MS
Word, Excel etc., which help in preparing the report conveniently and
economically.
CHAPTER-1
INTRODUCTION
-1-
1.1 EXPLANATION OF THE TOPIC
locomotive. In other words, market research should ideally be the starting point of any
Market research provides the answers to all the questions that generally occupy the minds
• What should be the ideal price of my offering - one that ensures that I earn the
maximum profit ?
• Should I place my product only in urban markets or distribute even in the rural
areas ?
-2-
• Would it be better if I replaced the pale green packets with bright yellow ones ?
commercial ?
• How satisfied are our customers with the after sales services we provide ?
• What image comes to the minds of consumers when the hear our company's name
It's really crucial to understand your target market before undertaking any
marketing exercise, unless you don't mind risking your hard-earned money and
precious time on activities that might not get you the results you want.
Simply put, ignoring market research before marketing is synonymous with firing
a shot in a pitch dark room, and still hoping that the bullet hits the bulls eye.
In the insulin market there are a handful of competitors. They are playing in this field
for last long 10 years. So, it is tough for the new entrants to face their challenges. In
order to know the customers reaction about this product as well as getting information
about the competitors and their strategy a market survey was conducted by me.
Organization can be able to know about its customer demand and can plan
accordingly.
Organization can know about the target customer by which, organization gives
more emphasis to a particular customer groups.
Organization can get to know what the real needs of consumers are.
Organization can get to know its position in the competitive market.
INDUSTRY PROFILE
-5-
2.2 MILESTONES
DIVERSIFICATIONS
As change is the only eternal truth. With keeping pace with the changes Cadilla
pharmaceuticals has diversified its core business of medicine to other business as
follows
Hospital Disposables including Fiberglass Casting Tape for the first time in India
Diagnostics
Laboratory Chemicals
Pharmaceutical Machinery Manufacturing
Animal Health Formulations & Feed Supplements
Agro Business : Plant Tissue Culture and Bio-fertilizers.
Travel Business
Strategic Business Alliances with world-leaders
Today, Cadila Pharmaceuticals is all set to create new records, scale greater heights. It
has created new world-class production and R&D facilities, focusing on research, new
process innovations leading to patents, and meeting global standards. The Company
always places the common man at its core – who should be able to access and afford
our medicines anywhere in the world. For us at Cadila, this is the only true benchmark
of excellence, and the only thing that really matters.
-7-
VISION
MISSION
"We strive for a happier, healthier tomorrow. We shall provide total customer
satisfaction and achieve leadership in chosen markets, products and services across the
globe, through excellence in technology, based on world-class research and
development.
Our human resources will continue to be the most valuable asset in this pursuit of
leadership and the prime driving force for our growth. We are responsible to the
society. We shall be good corporate citizens and will be driven by high ethical
standards in our practices."
Existing
Future Plans
Saudi Arabia
Albania
Angola
Chile
Estonia
Czech Republic Venezuela
Romania Columbia
Slovakia Paraguay
Slovenia Hong Kong
Bosnia China
Croatia Jordan
Yugoslavia Lebanon
In line with the vision to be significant global player by 2010 A.D., Cadila
Pharmaceuticals is fast emerging as a true Indian multinational.
As part of our strategy, we have wholly owned subsidiaries, joint ventures, strategic
alliances, contract manufacturing, own marketing offices in 4 countries and have
significant presence in over 46 countries across the globe. Our business revolves
around the exports of formulations, bulk actives, hospital disposables, veterinary
formulations and pharmaceutical machinery manufacturing.
Besides a significant presence in the Americas, CIS Countries, Africa, Central and
South-East Asia, Oceanic Countries, Japan, Middle East and Europe, the company has
offices in USA, Japan, Kenya, Nigeria, Russia, Kazakhstan and Ukraine. The
International SBU plans to expand operations to more than 100 countries by 2010.
-9-
Alliances exist with regional majors in the form of International marketing, joint
ventures and contract manufacturing. More such collaborations are underway to
expand supply chain network and facilitate extensive market coverage. An ultra-
modern formulations manufacturing facility conforming to the exacting standards of
WHO-GMP, USFDA, MHRA-UK, MCC-South Africa, TGA-Australia, ANVISA-
Brazil, EU GMP, ISO 9002 and Japanese GMP is a value-addition to the International
SBU in flexing its muscles in the overseas arena. This SBU has been honored with the
Chemexcil Award, 2000-01 and Niryat Shree Award from FIEO, for the year 2001-02.
With its basic philosophy of giving the best to the world at an affordable price, Cadila
Pharmaceuticals continues to make a difference in the lives of millions, while carving a
niche for Indian Pharmaceuticals exports, globally
Truly unique in every sense of the term, the Plant’s standards and facilities can match any
other, worldwide. Seven ‘zones of cleanliness’ have been defined and adhered to, as per
the 1997 GMP guidelines of the European Union. Some of the salient features of the
design concepts:
-10-
The complex also houses its own full-fledged R&D center, set up at a cost of Rs. 200
million.
The Plant is equipped with modern high-speed machines and integrated packaging lines
to be cost efficient. Extensive use of non-fill devices, collators, Brevetti visual inspection
machines, multi-station tablet presses, FFS machines, high speed vial/ampoule
filler/sealers are some of the examples.The plant—with high capacities and scope for
future expansion—is capable of manufacturing all dosage forms viz. Tablets, Capsules,
Liquid Orals, Dry Syrups, Aseptic Liquid and Solid preparations, Sachets etc.
-11-
Today CPL’s products are available across the country, even in remote pockets, serviced by 25
C&S agents, 1900 wholesalers, 2, 37318 pharmacies and a field force of over 1,300 employees.
The Company's consistent efforts in brand building have resulted in Cadila Pharmaceuticals'
being one of the most reputable names with the medical fraternity and among patients.
CPL intends to create a distinct identity in the Indian Diabetic care market by promoting the theme
of “Sweetness of Living” through unique customer friendly promotional strategies.
-12-
VICE PRESIDENT
DGM
SM SM SM
ME ME ME ME
ME ME ME ME ME ME
-13-
If one were to seek out a single word that embodies the spirit of the company, it is
apparent right from the moment you step into the premises, in the numerous facets
ingrained and internalized into the company’s ethos.
The slogan “Cadila for Quality” that was deeply etched into every logo of the
Company, and subsequently into the minds of millions, is adhered to with utmost
dedication as it was years ago. A special Quality Management Division spearheads the
concept of Total Quality Management, an integration of all functions with built-in
quality.
2.10 R&D
Spread over 45,000 Sq. ft. area, Cadila’ R & D facilities, recognized by the Department
of Science & Technology, Government of India, are manned by a 150-strong scientists’
pool.
CHAPTER-3
Primary objective
Secondary objective
Primary Objectives
Secondary Objectives
To know about how many consumers aware about brands of insulin made
by Cadilla Diabetes care.
To impart a good impression with the staff members.
-16-
3.3 PLACE
Cadilla Diabetes care Ltd is working at 3 zones i.e. South Zone, Western zone, North
Zone. The reason for not selecting the eastern region is that according to ORG-MARG
report the no. of diabetes patients in eastern zones are very low. And spending business
over there will not be beneficial for a new entrant like Cadilla so it has not spread its
business over there.
3.4 PROMOTION
In order to make presence its products among Doctors and patients various
promotional activities like Diabetes detection camps, patient education programs,
publishing of magazine called as “SUBAH” which gives details about the symptoms of
disease, cares to be taken. Free vial for Juvenile patients, door step delivery with
keeping in mind the cold chain maintenance.
CHAPTER-4
RESEARCH METHODOLOGY
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Descriptive studies and among the descriptive studies mainly survey method is used.
1. To aware the retailer about brands of insulin made by cedilla diabetes care ltd.
2. To know the retailer perception about brands of insulin available in market.
Area group
Occupation
-19-
• Sinhagad Road.
• Bibewadi
• Hadapsar
• Pune station
• Koregaon park
• Deccan gym khana
For carrying out the study, following two sources of data collection is used.
Primary data
Secondary data
Questionnaire method
Interview method
These methods are used with customers to acquire the real information, which is
current and effective, and it helps a lot in the planning and selling.
References
Readymade data
Booklets
-20-
Internet
Seminars
News paper & magazines
The retailer some often does not provide actual information required for the
project work.
I had very less time to do research, that is the reason why I could not get
more information about consumer perception about
I had done research upon a small number of respondents, which may not be
forming ideal sample size.
CHAPTER-5
In the present study data was stored and tabulated in both absolute numbers as well
as percentages and presented in bivariate and multivariate data to obtain more
meaningful conclusions.
-23-
Quarrel you aware about the brands of insulin made by Cadilla diabetes care ltd.
Yes No
TABLE
GRAPH
AWARENES ABOUT THE BRAND
140
120
100
80 SAYING YES
60 SAYING NO
40
20
0
NO.OF PERCENTAGE
RETAILERS
INTERPRETATION
From the above graph we can conclude that most of the retailers are aware about the
brands of insulin made by Cadilla Diabetes Care ltd.
-24-
TABLE
GRAPH
BRANDS OF INSULIN AV AILABLE
AT RETAILERS COUNTER
PERCE 70
NTAGE 60
OF 50
RETAIL 40
ERS 30 Series2
STOCKI 20 Series1
NG 10
THESE
0
1 2 3 4 5 6 7
INSULINS
-25-
INTERPRETTATION
From the previous graph we came to know that the Brand of Insulin i.e. Human
Mixtard and Human actrapid made by Novo Nordisk has a good presence over the
retailers counter followed by Human Insulin made by Elililly having a percentage of 60.
While Cadilla brand i.e. Humstard 30/70 has a percentage of 53. The other brands like
tousling made by Wockhardt, insuacare made by Ranbaxy, Humamixtat made by USV
has a low percentage of presence at retailers counter.
-26-
TABLE
GRAPH
PRICE OF VARIOUS BRANDS
No.&PERCENTAGE 37.5
40
30 25 25
Series1
20 12.5
10 3 2 2 1 Series2
0
110-130 130-150 150-170 170 and
above
PRICE
INTERPRETATION
From the above graph we concluded that 3 brands having a percentage of 37.5 falls
under the price range of 110-130. Cadilla brands of insulin falls under this category.
Other brands of insulin available in the market fall under the price range of 130-150 and
150-170. There is one brand of insulin i.e. Novo Rapid “Flex pen” made by Novo
Nordisk has the highest price range of Rs. 525.
-27-
TABLE
GRAPH
VIALS RANGE
60 56
50
37.33
40
28 Series1
No.S
30 24 23
19 18.66 Series2
20 16 15.33
12.66
10
0
0-10 10-20 20-30 30-40 40 &
above
RANGE
INTERPRETATION:
From the above graph we can conclude that the no. of retailers selling vials range 0-
10 are maximum and also retailers selling higher range 0f 40 and above have also a
good portion in the survey.
-28-
TABLE
GRAPH
REASONS OF HIGH SALES
70
60
PERCENTAGE OF
RESPONDENTS
50
40
Series1
30
20
10
0
PRICE PROMOTION AVAILABILITY
FACTORS
INTERPRETATION
From the above graph it is concluded that out of various factors of popularity
promotion and availability plays a major role. While price has a little effect on
popularity. Because as these are life saving drugs the price factor doesn’t affect its high
sales.
-29-
TABLE
RESPONDENTS NO PERCENTAGE
SAYING YES 90 60
SAYING NO 60 40
GRAPH
BRAND SWITCHING BY RETAILER
100 90
NO.S WITH PERCENTAGE
80
60 60
60 SAYING YES
40
40 SAYING NO
20
0
1 2
RESPONSE
INTERPRETATION
From the above graph it is concluded that a good portion of retailers are able to
convert the patients of other brands of insulin with brands of insulin made by Cadilla
Diabetes care if possible.
CHAPTER-6
-31-
6.1 FINDINGS
From the project we can conclude various findings and suggestions . There is an
awareness about the brands of insulin made by Cadilla diabetes care among the retailers.
In the price range it is also at rock bottom so, it can easily be popularized among the
patients if price be calculated as a factor of its market position. The promotional
activities carried out by Cadilla diabetes care ltd are a good step to establish it as a brand
in the market. The availability of various brands at retailer depends upon the
profitability of retailer .
-32-
6.2 SUGGESTIONS
CONCLUSION
-34-
CONCLUSION
The major findings or conclusion of the project is that though a good half of retailers
are aware about the brands but it needs an aggressive marketing strategy to reach all the
retailer counter.
The promotional activities carried out at present can be done intensively to build a
strong brand image among doctors, patients, retailers.
CHAPTER-8
LIMITATIONS
-35-
LIMITATIONS
CONTENTS
CHAPTER-1 - INTRODUCTION ………………. 1-3
CHAPTER-8 – LIMITATION…………………………….. 36
CHAPTER-9 - BIBLIOGRAPHY…………………………… 37
CHAPTER-9
BIBLIOGRAPHY
-37-
BIBLIOGRAPHY
Reference Books:-
Marketing management(11th Edition)
By Philip Kotler
Research Methodology
By C.R.Kothari
Marketing Management(3rd Edition)
By V S Ramaswamy and S NamaKumari
Websites:
www.cadilapharma.com
www.google.com
CHAPTER-10
ANNEXTURE
-39-
QUESTIONNAIRE
Contact no
Yes no
a b
c d
a b
c d
a b
c d
-40-
Price
Promotion
Availability
7.If possible will you substitute brands of other insulin with brands of insulin
made by cadilla?
Yes No