EMPLOYEE MOTIVATION SURVEY

This questionnaire is intended for research only. Section A: General Information 1. Are you a man a woman? Please tick () 2. How old are you? 16-24 25-34 35-44 45-54 Over 55 3. Which Hotel Department do you work with? 4. How long have you worked for the hotel? Section B: Job Satisfaction 5. How satisfied are you with your position in your Department (from a professional view)? Very Satisfied Slightly Satisfied Dissatisfied Please tick () 6. As the hotel employee, do you think you receive sufficient and appropriate recognition on your job performance? Always Sometimes Never Please tick () Please tick ()

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7. Do you enjoy going to work daily and giving your best performance? Please explain why or why not with three (3) reasons. Yes No Please tick () i. ii. iii.

8. Are you motivated to assist your department in reaching its objectives? Please explain why or why not with three (3) reasons. Yes No Please tick () i. ii. iii.

9. Have you thought of resigning from your job for the past 12 months? Please explain why or why not with three (3) reasons. Yes No Please tick ()

i. ii. iii.

10. Do you think your department is dedicated to retaining competent employees? Please give three (3) suggestions how your employer would improve employee retention. Always i. ii. iii. Sometimes Never Please tick ()

Inadequate Excessive Please tick ()

11. Please rate your current workload. Adequate 12. Section C: Salary and Benefits

13. Are you satisfied with your current salary, health benefits and retirement benefits offered by your employer? Yes No Please tick () 14. I am highly motivated by financial incentives than non-financial incentives. Always Sometimes Never Please tick ()

15. How satisfied are you by the leaves, lunch breaks and rest breaks given by your employer? Very Satisfied Slightly Satisfied Dissatisfied Please tick () Section D: Work Environment 16. I work in a safe, healthy and comfortable environment. Strongly Agree Slightly Agree Strongly Disagree Please tick () 17. I have all the necessary tools, enough working space and suitable equipment to do my chores productively. Strongly Agree Slightly Agree Strongly Disagree Please tick ()

Section E: Relations with Management (Supervisor) 19. My supervisor praises, encourages and recognizes me whenever I do a good job. Always Sometimes Never Please tick ()

20. My employer listens to my concerns and complains and supports me accordingly. Always Sometimes Never Please tick ()

21. My employer organizes for essential training (e.g. seminars), empowers me to pursue my career objectives, clarifies my job descriptions and tells me what is expected of someone in my position. Always Sometimes Never Please tick ()

22. Do you have a good and professional relationship and communication with a) your Employer? Yes No Please tick ()

b) your Workmates? Yes No Please tick () Section F: Self Actualization 23. I want to be the best in my job and make good decisions with minimum supervision. Strongly Agree Slightly Agree Strongly Disagree Please tick () 24. I feel empowered in my job. I have acquired self-knowledge and have realized my full potential. Strongly Agree Slightly Agree Strongly Disagree Please tick () 25. Generally, highlight the factors that motivate you the most in your work. Please rate (1-6)

i. ii. iii.

Salary Promotion Opportunities Job Security

iv. v. vi.

Praise and Recognition Work Environment (Good management, Safety, Hygiene and Adequate Equipment). Motivational Talks Other

Also, please highlight the factors which de-motivate you the most in your work. Please rate (1-6) i. ii. iii. iv. v. vi. Bad Salary No Promotional Opportunities, Personal Growth or Training. Bad Relationship with Management and Co-workers. Poor Working Conditions. No Freedom and Flexibility. Disregard of Employees Opinions by Top Management. Other.

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THANK YOU FOR YOUR RESPONSE!