Overview of the Hay Method The Hay Guide Chart-Profile Method of Position Evaluation is the most widely used

method of work measurement and role valuation in the world. It is used by more than !""" #rivate and #ubli$ se$tor or%ani&ations for the evaluation of all ty#es and levels of 'obs. Two re$ent studies in s#e$ifi$ areas of the world validate the above information. The Chartered Institute of Personnel and (evelo#ment in the )* found that +,- of or%ani&ations in the )* that use #ro#rietary 'ob evaluation systems use Hay. . Towers Perrin study revealed that + - of all lar%e #rivate se$tor or%ani&ations in Euro#e use Hay evaluation for some of their 'obs. /imilar data $ould be develo#ed for 0orth .meri$a. The system $ontinues to evolve 1as it always has2! with $lient in#ut! in res#onse to $han%es in the environment su$h as #ay e3uity le%islation! the in$reasin% use of te$hnolo%y in the work#la$e! and evolvin% ways of or%ani&in% work. It is used to su##ort or%ani&ation analysis and role desi%n and to under#in %radin% and bandin% and $an be $ustomi&ed to s#e$ifi$ $lient and work $ulture re3uirements. The basi$! underlyin% $on$e#ts have stood the test of time 3uite sim#ly be$ause they are so universal. They #rovide a framework to sort #ositions in an e3uitable manner. The fo$us of the 'ob evaluation #ro$ess usin% the Hay Method is on the nature and the re3uirements of the 'ob itself! not on the skills! edu$ational ba$k%round! #ersonal $hara$teristi$s! or the $urrent salary of the #erson holdin% the 'ob. The Hay Method is based on the idea that 'obs $an be assessed in terms of the knowled%e re3uired to do the 'ob! the thinkin% needed to solve the #roblems $ommonly fa$ed the res#onsibilities assi%ned! and the workin% $onditions asso$iated with the 'ob. The Hay Method is $om#rised of four 4Guide Charts4 whi$h are used to define ea$h fa$tor and to #rovide 3uantitative measures! whi$h form the basis for evaluation. The four fa$tors used by Hay are as follows5

*now-How This Guide Chart measures the total of every kind of knowled%e and skill! however a$3uired! needed for a$$e#table 'ob #erforman$e. It $onsists of three dimensions5 #ra$ti$al #ro$edures and knowled%e! s#e$iali&ed te$hni3ues! and learned skills6 the real or $on$e#tual #lannin%! $o-ordinatin%! dire$tin%! and $ontrollin% of a$tivities and resour$es asso$iated with an or%ani&ational unit or fun$tion6 and! .$tive! #ra$ti$in%! #erson-to-#erson skills in the area of human relationshi#s. Problem /olvin% This Guide Chart measures the thinkin% re3uired in the 'ob by $onsiderin% two dimensions5 the environment in whi$h the thinkin% takes #la$e6 and! the $hallen%e #resented by the thinkin% to be done. .$$ountability This Guide Chart measures the relative de%ree to whi$h the 'ob! #erformed $om#etently! $an affe$t the end results of the or%ani&ation or of a unit within the or%ani&ation. It refle$ts the level of de$ision-makin% and influen$e of the 'ob throu%h $onsideration! in the followin% order of im#ortan$e! of5 The nature of the $ontrols that limit or e7tend the de$ision-makin% or influen$e of the 'ob6 The immedia$y of the influen$e of the 'ob on a unit or fun$tion of the or%ani&ation6 and! The ma%nitude of the unit or fun$tion most $learly affe$ted by the 'ob. 8orkin% Conditions This Guide Chart measures the $onditions under whi$h the 'ob is #erformed by $onsiderin%5

Physi$al Effort! whi$h measures the de%ree of #hysi$al fati%ue that! results from the $ombination of intensity! duration! and fre3uen$y of any kind of #hysi$al a$tivity re3uired in the 'ob. Physi$al Environment! whi$h measures the #hysi$al dis$omfort or the risk of a$$ident or ill health whi$h results from the $ombination of intensity! duration! and fre3uen$y of e7#osure! in the 'ob! to unavoidable #hysi$al and environmental fa$tors. /ensory .ttention! whi$h measures the intensity! duration! and fre3uen$y of the demand! in the 'ob! for $on$entration usin% one or more of the five senses. Mental /tress! whi$h measures the de%ree of su$h thin%s as tension or an7iety whi$h result from the $ombination of intensity! duration! and fre3uen$y of e7#osure to fa$tors! inherent in the work #ro$ess or environment! whi$h would ty#i$ally $ause stress to someone reasonably suited to the 'ob. 9y fo$usin% on the im#ortant as#e$ts of the $ontent of ea$h 'ob! the end results whi$h ea$h is e7#e$ted to a$hieve! and the $onditions under whi$h the work is #erformed! the Hay Method #rovides a vehi$le for systemati$ally assessin% the relationshi#s amon% the various #ositions and determinin% their relative value.