Mr. Peter L.

Wallace – “Flying Without a Net”

Trapeze artist can give their very best performance on the high wire
because they’re secure in the knowledge that there’s a safety net below,
ready to catch them should they slip and fall. But what if you’re flying
WITHOUT a net? In his talk, Peter Wallace will share some of his
thoughts on what coping strategies we can use to survive, and even thrive, during this volatile,
uncertain and risk-laden Year of the Ox. Not one to mince words, the acerbic Mr. Wallace –
written up in Australia’s Business Review Week as “a well-known consultant and arguably the
most prominent foreign businessman in the Philippines” – will reveal how past and present
foibles have contributed to our current situation, and what we can all do to ensure that we sail
through these difficult times with a minimum of pain.

Rowen Paul A. Untivero – “Upping Your Nego Quotient”

He’s back! After his outstanding talk on Strategic Selling at last year’s
annual conference, professional trainer, sales practitioner, educator and
consultant Rowen Untivero will now discus Negotiating Skills – how to
strengthen a salesperson’s effectiveness in modern selling, based on
communication and persuasion. But when does persuasion leave off and negotiation start in a
typical sales situation? How can we defend a higher premium and what are some of the
“bargaining chips” we can use to give us an edge over the competition? How do we achieve the
ideal “partner” or “win-win” outcome in every sales situation? Mr. Untivero, whose large and
diverse clientele includes the likes of Nestle, Unilever, Del Monte, Caltex, Nissan and San
Miguel – will address these questions and share other useful negotiation techniques that will help
us in dealing with many of life’s person-to-person encounters.

Mr. Guy R.A. Mills – “Look for the Silver Lining”

One among the “sunrise” industries least affected by the economic

downturn, the BPO and Call Center business in undoubtedly the fastest
growing business sector in the country today. But what do these
companies actually do, and why are they here? Mr. Guy Mills, Senior
Vice President and General Manager Processing Services industry – the people it supports
through the jobs it provides, the risks and opportunities ahead, and the significant contributions
that it makes to our local economy. Mr. Mills, who has had a diverse career at Manulife with
positions in Canadian Agency, Manulife Japan, the John Hancock merger and at its corporate
head office in Toronto, now oversees Manulife’s offshore operations around the world from his
office in Quezon City. Ironic as it may seem, coming as it does from an expat, ‘Pride in the
Filipino’ is the central theme of his talk as he firmly avers that “…we can hire better qualified
people here (in the Philippines) than in some places in North America!”

Ms. Sanirose Orbeta – “Achieving Balance: The Road to Wellness”

In today’s fast-paced, stress filled work environment, it has become more

and more difficult to achieve balance in all the areas of our lives. Sanirose
Orbeta knows this only too well, so she actively collaborates with other
practitioners in allied health professions, conducting clinical studies and
giving scientific lectures in an effort to address this crying need for balance. Founder of the first
private Nutrition Therapy and Diet Clinic in the Philippines, Ms. Orbeta is one of the only two
Asian Certified Fellows of the American Dietetic Society. She is currently the Philippines
representative to the International Association for the Study of Overweight and Obesity. The
focus of her vision – and her talk at this conference – is overall wellness and how to improve the
health status of the Filipino through proper nutrition and dietary counseling.

Mr Gonzalo B.A. Bongolan – “Tough Professionals Outlast Tough Times”

Mr. “Bong” Bongolan began his career in securities as a Research Analyst

and was at one time one of the most popular and heavily-quoted market
analysts in the country. Today he is the youngest-ever President of Home
Guranty Corporation, having joined HGC soon after the 1997 Asian
financial crisis that ravaged the real estate industry. When he took over the
reins of HGC in 2001, he was met with a monstrous P16 Billion in unpaid guaranties and a vast
portfolio of non-performing assets. He subsequently turned around HGC into an unimpaired
credible organization with a highly motivated workforce – the touchstone on which he has based
all his future actions and executive decisions. Described by the Philippine Star as “a major
feather in the Arroyo-De Castro tandem’s cap”, Mr. Bongolan will share with us lessons from
the 1997 Asian crisis, including his thoughts on how to instill a culture of cost-efficiency in the
work place, and how to restore public confidence in our collective organizations and the
financial services industry.