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TABLE OF CONTENTS
Table of Contents ........................................................................................................................................................................... 2 Section 1.0 Introduction ............................................................................................................................................................. 3 Section 2.0 Phases ....................................................................................................................................................................... 4 Section 3.0 Commercial Pricing Options ................................................................................................................................ 5 Section 3.1 Phase I Corporate Initiative.............................................................................................................................. 5 Section 3.2 Phase II Project Roll-outs ................................................................................................................................ 6 Section 3.3- Phase III - Enterprise Rollout (includes corporate and 4 regions) ................................................................ 7 Section 4.0 Project Assumptions and Terms ........................................................................................................................... 8 Section 5.0 SAP Integration Definition Phase I..................................................................................................................... 8 Section 6.0 User Licensing Description..................................................................................................................................... 9 Section 7.0 PMWeb Modules .................................................................................................................................................. 10 Section 8.0 HILL-PCI Implementation Methodology ........................................................................................................... 15 Appendix ....................................................................................................................................................................................... 24
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Phase I:
Goal: Deliverables:
Corporate
Implement and configure PMWeb at the corporate office Corporate rollout based on configuring PMWeb for Skanska LA internal use and deployment in preparation for a pilot project. It has been discussed that the optimal time would be November 2013 Includes a preliminary integration to SAP for Vendors, Cost Codes, and Job Cost data coming from SAP to PMWeb Includes train the trainer approach for administration, software configuration, and roll-out Hosting of PMWeb Software will be in the Skanska LA Data Center
Phase II:
Goal: Deliverables:
Pilot Projects
Utilize PMWeb across new projects in the four regions as they come online Includes project configuration, training, report writing, and Go-Live support Project users fully trained to utilize PMWeb and carry that knowledge transfer to future projects
Phase III:
Goal: Deliverables:
Enterprise
Enterprise rollout of PMWeb Training to remaining users not on projects Additional configuration and enterprise dashboard Finalize SAP integration Skanska LA PMWeb Administrators full trained to continue to implement with minimal support
Hill International will be using the implementation methodology in Section 8 which outlines roles, responsibilities, and additional deliverables.
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The following pages describe each of the main modules as well as the Core Module which is included with the system.
The PMWeb core was built from the ground up using cutting-edge SQL Server and Web technology. Users have the responsiveness and familiarity of a desktop solution coupled with the portability of a 100% Web application.
Modular and Scalable Portfolio, Program and Project Dashboards Business Intelligence Reporting Report Drill-down to Transactions Drag and Drop Security Settings Enterprise-wide Calendar With Public and Private Events Unlimited User-defined Fields Central List of Companies, Departments, Addresses and Contacts The Revolutionary PMWeb Grid Control Customizable User Home Page Multi-currency and Multi-language Multi Browser
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The advanced tools of the Visual Workflow Platform lie at the heart of PMWeb. Because it was built from the ground up to work directly within each PMWeb record type - including Custom Forms- Visual Workflow gives you the advanced tools you need to design, monitor and manage your collaboration and approval processes, all from a single sign in. Design your own records with Workflows Custom Form Builder and use the PMWeb File Manager to upload, manage and archive digital files in a folder structure you create.
Parallel or serial workflow Conditional workflow based on document content Drag and drop interface Unlimited workflow templates Single sign in for users creating and collaborating on records Review-only steps Automated Process Management Rules (such as limits of authority) Route digital files using Workflow Automatic Email Notifications using default or custom templates
Combining the flexibility and ease of use of traditional project cost management with powerful features usually found only in enterprise accounting systems, PMWeb Cost Management is the platform you need to manage costs from your smallest project to the largest. Highlighting the module are Cost Worksheets: user-definable spreadsheets within PMWeb that display cost information the way you want to see it and each automatically includes full drilldown capability, all the way to the transaction level. Create system worksheets to share across projects or create project-specific ones as needed. Advanced but easy-to-use budgets, contracts, commitments, invoices, funding and change management add up to the complete package.
User-defined cost worksheets with drill-down to transaction level Funding by portfolio, program and project Itemized forecasting Earned Value easy to setup and update Multiple methods for creating cash flows Flexible change management process User-defined budget code structure with any number of code levels Enter production records (work completed) against contracts, commitments and companies Import actual costs to requisitions with the click of a button Budget requests let your budgets evolve while retaining transactional history Use journal entries to adjust any cost amounts. Route for approval using Visual Workflow. Copy/Paste from existing Project or Excel lets you create new Budgets with a few clicks.
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All of the documents you need to manage your projects in a revolutionary Web design. Drag and drop to Daily Reports and Punch Lists; create Rich text Format Correspondence without leaving PMWeb; link multiple records together for quick reference; paste from MS Word without losing formatting; assign documents to users calendars; merge to MS Word, Excel
RFIs Submittals Meeting Minutes Drawing Lists Drawing Sets Daily Reports Punch Lists Transmittals Action items RTF Correspondence (Rich Text Format captured in actual fields and shows in reports)
Planning/Estimating: Answer a few simple questions to quickly create a conceptual estimate; add 100 items to your estimate by dragging and dropping a single folder; build an intricate assembly using advanced formulas and user-defined variables - all of these are possible in PMWeb Estimating.
Familiar spreadsheet grids Export To and From Excel Even Copy and Paste From Excel User-definable Items, Formulas and Assemblies Conceptual Estimating Items list Capital Planning Module included with link to Estimating features Building Information Modeling (BIM) Integration Online Procurement Generate Related Records (budgets, for example) With 1 Click Unlimited User-defined Fields Unlimited Attachments and Rich Text Notes
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PMWeb offers a complete scheduling solution with critical path management, drag and drop Gantt chart, baselining and more. Because Scheduling - like all PMWeb modules - is multi-project, features such as Resource Availability and Project Portfolio Management (PPM) views are ready to use out of the box. The Scheduling module also includes Timesheets (multi-project and multi-resource) and Risk Analysis.
Claim analysis compare schedules across periods and/or across projects Links to Primavera P6 and Microsoft Project included Timesheets that flow to the Cost Management module Risk analysis that links to Portfolio Planning Use Gantt chart interactively to link tasks, enter completed status, flag tasks and more Cash flow & income reports directly from the schedule Use any schedule as a template Base percent complete on timesheets View resource availability across all projects and periods
Create on-demand or recurring Work Orders, link them to Maintenance Contracts and drop them on the interactive Dispatch Board to schedule them. PMWeb Asset Management lets you to track unlimited Inventory Locations, link Inventory to any asset in the system and pull from stock to Work Orders. Use Equipment records to log usage and a detailed Work Order history, be alerted to upcoming scheduled maintenance milestones and link to or nest other pieces of equipment as components or assemblies.
Asset Explorer interactive tree view of all of your assets Work Requests (from tenants or employees) that can be rolled over as work orders Lease and Space Management View the dispatch board across days, weeks and months Preventive maintenance planning Interactive Google map views of assets and work orders Maintenance contracts Track equipment you own, install or maintain Unlimited inventory locations and sub-locations Track inventory by stock #, lot # and serial #.
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Custom Form Builder create unlimited custom forms that automatically integrate with PMWeb s workflow, attachments, security, and notes features. Document Manager - file management with check-in, check-out, versioning and attributes Timesheets enter all labor for multiple users and across multiple projects on one screen. Integration Manager tool for automating integration between PMWeb and other systems. Risk Analysis quantify and mitigate project risks Stage Gates create custom stages and gates for each phase of your project that integrate throughout PMWeb. LDAP Integration Active Directory Integration for single sign on purposes
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2.
Project Manager A dedicated team led by an experienced Project Manager is critical to the success of an enterprise implementation. The enforcement of control and monitoring mechanisms that are used to monitor and manage the overall project and sub-projects is important. The Project Manager will also recognize and address potential problems before they negatively impact the project. Proactive Communication Throughout the implementation, our project team will be proactive in communicating with your staff. We will provide status updates to address operational needs and to ensure effective communication between all team members. The Project Manager will report progress since the previous reporting period (typically weekly).The status reports will contain the following information: ACTIVITIES PROGRESS IN OUTSTANDING PROBLEMS External items that have an effect on the project
ACCOMPLISHMENTS What was completed in the reporting period, including issues that were resolved
OUTSTANDING ISSUES Project-related items that are being worked on at the end of the week (i.e., those issues on the issues log that are still open)
PROJECT STATUS The status of each task underway or scheduled to be underway at the end of each project reporting period
Those activities that are underway at the end of the reporting period
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Change Control The PMWeb Project Manager is responsible for ensuring that the project is developed and executed according to the agreed-upon scope, schedule, and budget over the entire life of this project. This responsibility includes preparing status reports that identify decisions that need to be made regarding changes to the scope, schedule and budget. A Change Control process will be used to request enhancements or to report problems for all project development activities. An enhancement request is a request for a new feature or improvement that is not currently in scope. Submittal of enhancement requests or problem reports will be through the change control process. They will be reviewed and prioritized by the project manager. Problem reports will be prioritized and fixed accordingly. The enhancement requests will be provided for a decision on inclusion in the current project or deferral. Implementation Stages
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Output
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2.
3.
Output
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Stage 4: Release
During a release the end users are given access to the features that were configured during the configuration sessions. Releases might not go out to all users at the same time; instead they might be aligned with a certain set of users or projects according to their current needs or construction phase. The reason for this is that it is always best to train users just before they are going to need to use a feature or functionality so it is fresh in their minds when they go to use the system. We like to call this Just-In-Time Training, and we have found it is the most successful way to ensure people get the most out of training and minimizes the amount of re-training required. Once a release is completed the release plan is reviewed and re-prioritized if necessary, and the next release begins with its first Configuration Sprint. The output for a release is a user base that is trained to use the specific features configured in the release. There are several options for training the users (see the next section), so it will be up to the implementation team to determine what the most appropriate method will be for each set of users and their circumstances. We recommend using the train the trainer approach as much as possible where the Super Users are trained through-out the configuration sprints, and they in turn train their user groups. Depending on the size of the release the implementation team might decide to spend a whole configuration sprint to focus just on training and supporting the users before continuing configurations.
Output
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Training PMWeb-Hill recognizes that end-user acceptance is one of the most important factors for the success of rolling out a new application. We strive to provide the best and quickest support possible for the end users. This begins with the proper training and support of the clients team that will be in charge of the management of the application. Our goal is to train your staff so that they can be as self-sufficient as possible. In addition to on-site training and the standard technical support, the PMWeb-Hill team will also have designated consultants that are part of the clients implementation team available for phone, email and online meetings. There are various ongoing training activities that take place throughout the project lifecycle not just during releases. TRAINING DESCRIPTION
SUPER
The initial Pilot Team or Super User training begins with an overview and general training during the Kickoff Meeting and then continues throughout all of the configuration sessions. This hands-on training prepares the Core Team for performing their own functional test of the configurations, through piloting them on their own projects, and allows them to provide immediate feedback. Advanced administrators training prepares the PMWeb Administrator to take ownership of the system configurations and maintenance. It should be set up shortly after the kickoff meeting so he can immediately begin configuring the system with the Lead Consultant during configuration sprints. End User training begins with an overview and general training during the Release Stage and then continues to the specific set of features that a particular group needs to be trained on for that particular Release. PMWeb-Hill can also create custom e-training courses to reduce initial and longterm training costs. This tool can be used as an introductory course for all users to get a basic understanding of how the system is used by the company. Additional one-on-one and small-group training will still be required, especially for advanced users, but the e-training allows for more productive and streamlined advanced training sessions for all users.
E-TRAINING
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Implementation Team
The chart above and the table below describes the make up the implementation team that have yielded the best results in the most effective and successful implementation projects. As was described at the beginning of this implementation methodology it should be evident in the table below that the client has a large part of the execution and should fill several of the key roles.
CLIENT
PMWEB
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Role
PMWEB OWNER
PMWEB ADMIN
Responsibilities Manages Feature Backlog (i.e., implementation priorities) Manages the budget Stake Holder feedback and communication Tests and accepts configurations Communication with Leadership Removes obstacles Manages and coordinates internal resources May be helped by a business analyst to gather feedback and test configurations Learns how to configure PMWeb Responsible for managing PMWeb o Creating new users o Creating new projects o Modifying workflow o Configuration changes o Identifying feature upgrades Gathers user feedback and presents it to the PMWeb Owner and Core Team
Capabilities Should be decisive and empowered to make decisions about how the system will be used and configured. Needs to have a deep understanding of what the company and users need out of the system. Needs to have a good understanding of technology For large projects or programs PMWeb-Hill can provide an onsite PMWeb Administrator to augment the clients staff if needed
SUPER USERS
LEAD CONSULTANT
REPORT DEVELOPER
Become an expert in the software Typically the first people to use the software Test configurations and provide feedback Evangelize/promote the software in the company Train other users Create end user documentation Gathers user feedback and presents it to the PMWeb Owner and Core Team Guides the team through the implementation process Teaches the core team (Train the Trainer) how to use and configure the system Helps PMWeb Owner define and prioritize Feature Backlog Leads Configuration sessions Provides Implementation and Product expertise Manages and coordinates PMWeb-Hill resources Create custom reports Modify existing reports to meet customer needs Database or Integration customizations
Has a deep understanding of both PMWeb and best practices in the industry
Is an expert in PMWeb, MS SQL, and MS SQL tools Initially this roll will be filled by PMWeb-Hill, but a client team member can be trained to fulfill these responsibilities.
CLIENT
PMWEB
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APPENDIX
System Requirements
System Requirements
Please review the system requirements for your PMWeb application to ensure that the servers and client computers meet the following minimum or recommended requirements, and that the versions for the following applications are already installed and functioning correctly.
PMWeb Server
Minimum Hardware
# of Users 1-10 11-50 51-100 # of Users 1-10 11-50 51-100 Minimum CPU Intel Pentium Dual Core 2.0GHz Intel Pentium Dual Core 2.5GHz Intel Pentium Dual Core 2.8GHz Recommended CPU Intel Pentium Quad Core 2.0GHz Intel Pentium Quad Core 2.5GHz Intel Pentium Quad Core 2.8GHz Minimum RAM 4GB or more 4GB or more 4GB or more Recommended RAM 4GB or more 8GB or more 16GB or more Minimum Storage 40GB 40GB 40GB *Storage 80GB 80GB 80GB
Recommended Hardware
Database Software
Microsoft SQL 2008 R2 (Must be installed using the following collation: SQL_Latin1_General_CP1_CI_AS)
Reporting Software
Microsoft SQL Report Server (Included with SQL)
Internet Connection
One of the following: DSL/Cable, Fiber Optic, T1 / T3 NOTE: Microsoft Internet Explorer is not required as a web browser, but the IE system files must be present in order to install Microsoft Data Access Components (MDAC).
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PMWeb Client
Minimum Hardware
Minimum CPU Intel Pentium 4 HT 1.8GHz Minimum RAM 512MB or more Minimum Storage 40GB
Recommended Hardware
Recommended CPU Intel Pentium Dual Core 2.0GHz Recommended RAM 2GB or more Storage 80GB
Internet Connection
One of the following: DSL / Cable Fiber Optic T1 / T3
Web Browser
One of the following: Google Chrome Firefox Internet Explorer (IE) Safari
Optional Software
Microsoft Office 2010 Microsoft Office 2007 Microsoft Office 2003
Display
1280x1024, True Color (32-bit) or higher (Wide-screen resolution is highly recommended) 1024x768, True Color (32-bit)
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