“QAD”

QAD is a leading provider of enterprise applications for global

manufacturing companies. QAD applications provide critical functionality
for managing manufacturing resources and operations within and beyond the
enterprise, enabling global manufacturers to collaborate with their
customers, suppliers and partners to make and deliver the right product, at
the right cost and at the right time.

Manufacturers of automotive, consumer products, electronics, food and

beverage, industrial and medical products use QAD applications at
approximately 5,200 licensed sites in more than 80 countries and in as many
as 26 languages.

QAD’s goal is to guide the global manufacturing community toward this

marketplace vision, with industry thought leadership, and innovative
product and service offerings that help drive lean principles across the
extended enterprise

• QAD Enterprise Financials

• QAD Enterprise Financials is a powerful and efficient financial

solution providing the ability to manage and control businesses at a
local, regional and global level, and supports multi-company, multi-
currency, multi-language, multi-tax capabilities, as well as
consolidated reporting.
• QAD Enterprise Financials ensures regulatory, governmental and
SOX/IFRS compliance. It provides flexible and robust reporting,
giving decision makers multiple views of their company’s financial
position.
• QAD Enterprise Financials is seamlessly integrated with the sales and
distribution, planning, and manufacturing modules to report the
financial implications of the company’s activities

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• QAD Manufacturing Solutions

• QAD applications are designed to simplify the management and

enhance the efficiency of manufacturing resources and operations
both within and beyond the enterprise.
• QAD Manufacturing is the core foundation for numerous modules
that make up the complete QAD Enterprise Application suite.
• QAD Manufacturing provides a total solution for building a strong
operational foundation in the area of planning and scheduling, cost
management, material control, shop floor control and reporting in
various mixed-mode manufacturing environments.
• Improves manufacturing planning and execution, enabling
manufacturers to efficiently coordinate activities and incorporate best
practices throughout your operations
• Enables timely access to accurate critical performance and planning
data though centralized access
• Increases response time to meet changing market demand, improve
customer satisfaction

• QAD Supply Chain

• QAD Supply Chain is a comprehensive group of applications that

fulfills the diverse materials planning and movement
requirements of small or large, multi-national companies.
• QAD Supply Chain is designed to address simple or complex
networks with enhanced functionality available as the enterprise
grows.
• This solution set delivers functionality and capabilities that help
manufacturers drive margin and cost improvements, enhance
customer satisfaction, and meet industry compliance
requirements

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 • Manufacturers can align demand and supply to support the
delivery of the right product, to the right place, at the right time,
at the right cost.

• QAD Service & Support

Comprehensive service and support strategies enable the ability to provide

superior customer care after the sale, providing a key opportunity for
businesses to differentiate themselves from the competition.

QAD Service and Support (QAD SSM) enables exceptional customer

service and support. Designed to ensure customer satisfaction, QAD SSM
resolves service calls, manages service queues, and organizes mobile field
resources.

QAD Service and Support functions include:

1. QAD Service and Support Management coordinates all

interactions related to the support, installation, maintenance and
repair of products, to improve customer satisfaction levels, to grow
revenue, and to to better manage service costs.
2. QAD Mobile Field Service extends QAD Service and Support
Management to mobile field service employees so they can receive
assignments, record activities, capture proof of service and order
parts from their handheld devices or laptops.
3. QAD Field Service Scheduler provides a graphical
scheduling/dispatching tool for field service organizations to
improve SLA compliance, better first time fix rates and reduce
service costs by getting right people at the right place at the right
time with right parts.

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 4. QAD Project Realization Management provides a sophisticated
set of tools for creating detailed schedule plans with resource
requirements.

The Value of Service & Support

• Increase organizational efficiency – automate processes to reduce

customer response time and eliminate waste.
• Improve customer satisfaction – faster access to accurate information
facilitating high quality customer service.
• Enhance revenue opportunities – excellent customer service builds
customer loyalty.
• Lower operational costs – centralize support for warranty
administration, tracking contracts, incident management, return
handling and issue escalation.

• QAD Enterprise Asset Management

QAD Enterprise Asset Management (QAD EAM) is an integrated plant

operation solution that enables companies to operate plants more smoothly
by keeping equipment running at the lowest cost. QAD EAM manages
assets from inception through operations and replacement.

The Value of QAD Enterprise Asset Management

• Manage projects to come in on time and on budget, so equipment can

be brought “on-line” quickly
• Reduce downtime by keeping equipment running, increasing
production yield
• Improve margins with efficiently running equipment, reducing scrap
and rework, lowering the cost of goods sold
• Lower costs through proactive maintenance, lowering repair costs and
extending equipment life
• Optimize inventory via a well-managed MRO supply chain,
decreasing inventory levels and purchasing related costs

• QAD Project Controls Management

QAD EAM Project Controls Management plans, tracks and controls detailed
project budget and spending data for capital or expense projects, providing
project engineers with up-to-the-minute costing information. Summary and

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detailed spending information is displayed at the project or sub-component
level.

The Value of QAD Project Controls Management

• Meet On-time delivery and accelerate introduction of new equipment,

minimizing risk of delayed revenue
• Stay within budget by maintaining visibility of current and future
spending to control costs before budget is exceeded

• QAD Interoperability

QAD Interoperability solutions provide a configuration toolset that enables

enterprise and trading partner applications to seamlessly interoperate with
QAD Enterprise Applications. This robust solution set leverages standard
business rules, simplifies the upgrade process, and enables integration
without coding.

The Value of QAD Interoperability Solutions

• Reduce costs and lower implementation and maintenance expense

through application integration standards
• Increase efficiency with automated business transactions with trading
partners
• Improve product information management by maintaining product-
centric information and relationships of customers, suppliers and the
enterprise
• Create, manage, deliver and customize complex business documents to
meet business needs

• QAD Analytics and Reporting

With QAD Analytics and Reporting, global manufactures can leverage their
data investment with solutions that improve critical visibility and
understanding for enhanced decision making. These tools enable companies
to quickly view trends within the system and drill down into the data with
ease, providing you the flexibility to answer questions as they arise and the
accuracy to make informed decisions.

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The Value of QAD Analytics and Reporting

• Enable better alignment of operations with the strategic company

direction
• Maximize business performance by quickly viewing metrics and
statistics on key performance measures and data integrity views
• Minimize business risks by indentifying issues before they become
problems with quick views of the system
• Unify and analyze data from multiple sources across the enterprise
giving a single point to view information

Core Modules

QAD Analytics and Reporting includes:

• Browses – Provide highly flexible ad hoc data views. Quickly see

data within the system and tailor the views to answer questions
• Operational Metrics – A dashboard for viewing various
measurements of operational performance including data integrity and
real time trends in the system. Providing a quick view to present the
information in a simple form of percentages and thresholds
• Reporting Framework – A toolset for creating reports and forms
with an intuitive design tool that allows for the creation and
maintenance of any report that may be needed
• QAD Business Intelligence – Unifies data from multiple sources
across the enterprise.; stores historic information to drill in and
analyze past performance

• User Interface

For most software users, a product's user interface (UI) has the biggest
influence on a customer's overall impression of a product.

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The design of a user interface affects the amount of effort the user must
expend to provide input for the system and to interpret the output of the
system, and how much effort it takes to learn how to do this.

A well designed user interface makes the process of using the system
effective, efficient, and satisfying.

QAD has several types of user interfaces for the different environments
where QAD Applications are used:

• Office Users- QAD .NET UI is Microsoft's latest .NET technology as

the foundation for the feature rich user interface and is designed for
usability and end user empowerment. It delivers the flexibility that
users expect from their applications in an intuitive and easy to use
design. New users quickly learn how to use QAD's applications, and
existing QAD users become more efficient with this improved user
experience.
• Shop Floor Users- Character terminal data entry, provides the most
productive form of heads down data entry for frequently used data
application functions, and for integration with character based devices
such as barcode readers.
• Field Users- Microsoft Windows mobile interface provides a
standard, intuitive interface to support handheld devices, PDA,
Laptops and Tablet PCs often used with our QAD Mobile Field
Service product.
• Web Users- Browser based interface, provides access for customers
or suppliers outside the enterprise for collaboration applications like
QAD Supply Visualization, QAD Customer Self Service and QAD
Demand Management.
• EDI Users – QAD provides all the tools to connect directly to
electronic forms of data input using QXtend.

The Value of QAD's User Interface

• Improved user experience with QAD Enterprise Applications

• Powerful customer customization
• Reduced customer training time
• Great integration with Microsoft Office applications
• Allows easy deployment and updates

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• Upgrading to QAD Enterprise Applications 2009 Enterprise
Edition

• QAD Enterprise Applications 2009 Enterprise Edition (QAD 2009

EE) is the latest version of QAD’s elegant ERP software.

• QAD 2009 EE is a comprehensive fully integrated end-to-end solution

designed to equip manufacturing companies with

1. robust financial capabilities,

2. supply chain management,
3. enterprise asset management, and
4. transportation and logistics management.

• QAD 2009 EE enables corporate excellence; strong enough for the

global enterprise, yet flexible enough for small- and medium-sized
companies.