TECHNICAL ASSISTANT for a Pilot Experiment to Improve Service Providers Performance and Accountability in emote and Isolated Areas

!"IAT #$ $% National Team for Acceleratin& Poverty eduction !TNP'"% (a)arta*based+ ,ull*time
-ac)&round Indonesias Medium Term Expenditure Plan highlights the importance of reducing poverty through better service delivery. Growing evidence suggests that fundamentally different strategies are needed for improving access to services in well serviced areas such as cities and urban peripheries compared to the poor and isolated regions! especially those of eastern Indonesia. In the former! the main obstacle for the poor is the lac" of resources to pay for health and education service. Increasing access can be achieved through scholarships and other forms of cash transfers that support demand among vulnerable groups. #ut in the isolated areas! there is a greater problem of inade$uate service provision. Problems of absenteeism and attracting $ualified personnel are some of the most critical barriers to improving service delivery. In a recent survey! the %ME&' &esearch Institute ()*+*, found that )- percent of teachers were absent in remote schools.+ In health! .* percent of physicians were absent during spot chec"s conducted by the /orld #an"). #oth district and central governments have implemented programs to incentivi0e medical staff and teachers to be posted in remote areas. In health! the main program is a six month of mandatory service in remote areas for new graduates! which allows easier access to specialist education and includes a lucrative payment schedule. In education! the Ministry has implemented a remote area allowance program! which provides a salary top up. #ut the previously cited study by %ME&' &esearch Institute revealed that 1+.-2 of teachers receiving the salary supplement were absent! in comparison with )...2 of teachers who didnt receive the supplement. Ensuring service delivery in remote areas! however! re$uires more than providing additional resources. The additional resources that would be re$uired to ma"e it attractive for enough service providers to move to remote areas may be prohibitive1. 3nd even if extra resources are made available! the distances ma"e it very difficult to monitor service delivery to ensure accountability. To address the problem of service delivery in poor and remote areas of Indonesia! the 4ational Team for the 3cceleration of Poverty &eduction (T4P)5, under the 6ice Presidents office proposes to pilot interventions that would provide a greater role to communities in service provision in remote areas! especially to monitor public health clinics providing outpatient care and public primary schools. This proposal is based on growing evidence that community based monitoring mechanisms can result in significant improvements in education and health outcomes.. There have also been several pilots involving school committees in Indonesia that showed notable improvements in education outcome-.
+ %ME&'. ()*+*,. Policy brief7 &emote area allowance and absentee levels for teachers in remote areas. ) /orld #an". ()**8,. Investing in Indonesias health7 9hallenges and opportunities for future public expenditure. 1 9homit0! 5. M.! et.al. (+:::,. /hat do doctors want; <eveloping Incentives for doctors to serve in Indonesia=s rural and remote areas. The /orld #an" Policy &esearch /or"ing Paper %eries +888. . %ee! for instance! #>or"man! M. ? %vensson! @. ()**:,. Power to the people7 Evidence from a randomi0ed field experiment on community based monitoring in 'ganda. Auarterly @ournal of Economics! +).(),! B1- C:. Dor meta review of community based

monitoring interventions! see &asse"h! #. ? %egaren! 4. ()**:,. &eview of community empowerment strategies for health.E In Peters! <.F.! (Eds.,. Improving Fealth %ervice <elivery in <eveloping 9ountries7 pp. +)B +B). /ashington! <.9.7 The /orld #an". - %ee Pradhan et al. ()*++,. GImproving Educational Auality through Enhancing 9ommunity Participation &esults from a &andomi0ed Dield Experiment in Indonesia.E The /orld #an". %ee also 9hen ()*++,. G%chool #ased Management! %chool <ecision Ma"ing! and Education Hutcomes in Indonesia Primary %chools.E The /orld #an".

Iessons learned suggest that communities could play an important role in supporting oversight! designing locally appropriate solutions! and implementing them in case the regular model of service delivery fails. The challenge is finding an operational mechanism to harness these local capabilities to enhance service delivery. The Poverty eduction Support ,acility (P&%D, is designed in response to the 6ice Presidents re$uest for 3ustralia to provide support for The 4ational Team for 3ccelerating Poverty &eduction (T4P)5,. The goals and ob>ectives of P&%D are aligned with T4P)5! the Presidential Instruction (Inpres, 4o. +-J)*+*! and are consistent with the overarching goals of sustainable poverty alleviation within the )**8 )*+1 3n 3ustralian 3id 9ountry %trategy under the 3ustralia Indonesia Partnership. The long term J medium goals and ob>ectives are7 1. Long Term Goal: To increase the rate of poverty reduction in Indonesia and reduce the impact of shoc"s and stresses on the poor and vulnerable. 2. Medium term goal: Improve the $uality of policy advice for poverty programs. 3. Objectives: Given the Dacilitys central role in supporting the 4ational Team for 3ccelerating Poverty &eduction! its "ey ob>ectives align with those of the 4ational Team which are to7 design and oversee a large scale program of social assistance and poverty reductionK consolidate! simplify! and improve the efficiency of existing programsK and identify important but troubled social assistance programs and resolve their implementation problems. G&M International is the Managing 9ontractor contracted by The 3ustralian Government to manage the implementation of P&%D. /e are see"ing a Technical 3ssistant to be part of a team who will wor" with the T4P)5JP&%D Technical %ecretariat and the T4P)5 Policy /or"ing Groups to conduct research into service delivery in health and education in poor and remote areas and design appropriate mechanisms for providing greater role and control to communities in service provision! especially to monitor public health clinics providing outpatient care and public schools. This Technical 3ssistant provides professional support to the Point of Payment Team7 Name of ole eports to Location Purpose of ole . Position /uration esponsibilities . tas)s Technical 3ssistant L 5I3T G'&' &esearch Hperation Manager %upervises 4J3 @a"arta To provide both technical and administrative support to the Point of Payment teamK to support coordination between the team and internal and external sta"eholders at national and local levelK to liaise with the %ecretariat in provision of administrative services. Initially C months with possibility of extension based on performance and organi0ational needs. Generic TH& for all Technical 3ssistants7 +. Provide assistance in locating information! reviewing documents and summarising researchK ). %upport the team with "nowledge management! electronic filing and dissemination of informationK 1. 3ssist the team in data analysis and synthesis and preparation of high $uality presentations ! preparation of reports and

.. -. C.

B. 8. :. +*. 0utputs

briefingsK 9oordinate personal appointments and informal meetingsK maintain electronic diariesK /or" as a team with other Technical 3ssistants to ensure a high level of collaboration and information sharing across /or"ing groupsK Iiaise with the T4P)5JP&%D Technical %ecretariat for the setting up and conduct of consultations and formal meetings with ministries and national government agencies! provincial and local governmentK Iiaise with T4P)5JP&%D Technical %ecretariat P&%D Technical %ecretariat to arrange travel and accommodation for the team and arrangements for delegations and visitorsK 3ssist with the development of 5I3T G'&' support materialsK Iiaise with the all team in the %ecretariat on best practice and innovations in 5I3T G'&'K and 'nderta"e other duties as re$uired.

+. Enhanced technical and administrative support to the Team at national and local level. ). Enhanced coordination across /or"ing Groups. 3t least an %+ degree in social sciences or economics disciplines relevant to the wor" of the Team L e.g. community development! public policy! education! health. 3t least 1 years experience in higher education! research institute! large corporation or 4GH or involved at a pro>ect management in provision of technical support. +. &egular researchK data analysisK synthesi0ing informationK ). Preparation of reports and documents! power point presentationsK 1. Electronic filing and management of informationK .. Maintenance of electronic diariesK -. Management of consultation and communication processesK C. Figh level proficiency in /ord! Excel! PowerPoint and web browsers. Proven record of strong client relations! with ability to wor" in sensitive situations! challenging policy environments! and within GoI institutions J ministriesK demonstrated strong interpersonal s"ills. FeJshe should have a proven record of in providing prompt and $uality response to client re$uests. FeJshe should be able to effectively communicate internally and externally! share information with colleagues! clients! and management. Excellent presentational and writing s"ills are re$uired. <edication to wor" in teams. 3ble to wor" very effectively with a range of government agencies! development partners (including donors! multilateral agencies and non government agencies,. 3 strong record of wor"ing across organi0ational boundaries is

Selection Criteria Education

Experience.s

Tec1nical S)ills

Interpersonal S)ills

Team 2or) S)ills

re$uired. Time 3ana&ement 3bility to prioriti0e and manage time efficiently. 9an handle multiple tas"s effectively and coordinate a team to meet deadlinesK ability to manage uncertainty and ad>ust to a changing wor" program. English and #ahasa Indonesia This position is to be filled by an Indonesian 4ational with the appropriate $ualifications and experience.

Lan&ua&e S)ills A , classification

(ob Application ,orm

/etails of Position Applyin& ,or Position Title /here did you see this Position 3dvertised; 4our /etails Dirst 4ame MaleJDemale 3ddress Telephone 9ontact no. Email 3ddress Telephone Email Damily 4ame <ate of #irth

Fow should we contact you; (please tic) 5 preference, 4our Education Level Attained Please provide the Education you completed Mear <egree 4ame of %chool! 9ollege! and or 'niversity ! 9ountry

Trainings attended Mear Type of Trainings attended! 9ountry

4our 2or)in& Experience for t1e last 6 years %hort term consultancy 4ame of Institution Position held Drom Mear To Mear %alary per annum N of days &ate

Please Ans7er t1e ,ollo7in& 8uestions Instructions 9. There are a total of C (six, $uestions! on the following page that form part of this application. Mou must

answer each $uestion. ': Please provide no more t1an a total of t7o pa&es when addressing the $uestions of the selection criteria! but please "eep in mind that it is often best to be more concise in your answers. 6. In preparing your answers please draw on real examples from your previous or current wor" experience! volunteer wor" andJor study Selection Criteria 8uestions for (ob Application ;

8uestion 9 Previous $ualifications and experience related to the applied position specifically in poverty reduction programJdevelopment programs in Indonesia

<Insert Your Answer Here>

8uestion ' 5nowledge of the "ey technical s"ills of position applied! and more specifically an understanding of poverty reduction programs in Indonesia

<Insert Your Answer Here>

8uestion 6 Fighly developed communication! negotiation! liaison and representation s"ills! in written and spo"en English and #ahasa Indonesia <Insert Your Answer Here>

8uestion < 5nowledge of the "ey government and donor sta"eholders involved in Poverty &eduction Programs in Indonesia

<Insert Your Answer Here>

8uestion = Damiliarity with Government of Indonesia systems and practices and an awareness of the challenges of managing and implementing a program

<Insert Your Answer Here>

8uestion > Interpersonal s"ills! team wor" ability! time management s"ills! and language s"ills

<Insert Your Answer Here> T1an) you for completin& t1is Application ,orm <o 4ot forget to %ave this 3pplication Drom and your 3nswers to these Auestions as7 (ob Application ?name@: