THE

VIRTUAL LEADERSHIP
WORKSHOP

Strategic thinking will benefit leaders and teams in all organizations, as well as individuals who want to truly ignite positive change.

TOOLS FOR REAL VIRTUAL SUCCESS

WHY A WORKSHOP ON VIRTUAL LEADERSHIP? Organizations around the world are rapidly trending towards virtual teams. As the business world becomes smaller and options for employment become ever more varied, companies are increasingly seeing the value of having employees who work in virtual environments. Leaders can now draw upon and leverage talent from individuals located all over the globe, using communication technology to lead from a distance. While virtual teams do offer distinct advantages for organizations, there are also a number of common challenges that arise for individuals who lead virtual teams. However, if virtual leaders are able to bridge the gap between themselves and the team (and are able to help their team members bridge the gap between themselves and their teammates), they will see results that cannot be denied. Their teams will flourish, and the business will follow suit. The Virtual Leadership Workshop offers strategies, methods, and tools participants can use to diagnose and address these and other issues, allowing them to better accomplish the work of the organization and effect a positive impact on the organizations bottom line through the contributions of their virtual teams. Because each organizations virtual teams may differ significantly from the next, the Virtual Leadership Workshop is custom-built through creative collaboration between CMOE and the client organization using an a la carte approach to the topics: using a menu of available options, the client chooses the topics that are most relevant to the organization, and CMOE tailors a Virtual Leadership workshop that appropriately reflects those needs. Regardless of the topics chosen, the Virtual Leadership Workshop is an interactive and skill-focused learning experience where participants explore the timely and relevant issues that virtual leaders face as they work through many different kinds of obstacles: time zones, geographic distance, cultural differenceseven boundaries that may exist within the organization itself. OBJECTIVES In the virtual leadership workshop, participants will: 1. Build awareness about the essential ingredients and qualities needed to lead a high-performing virtual team. 2. Find ways to create positive working relationships and a greater sense of inclusion among virtual team members. 3. Assess their strengths and diagnose opportunities for improvement as virtual leaders. 4. Explore strategies and identify tools for enhancing their ability to lead others virtually. 5. Network with and learn from other virtual leaders. 6. Evaluate their passion for and commitment to the timeless principles of leadership. 7. Leverage the cultural, experiential, and locational diversity of team members. 8. Break the barriers to and facilitate collaboration in a virtual environment.

HOW THE WORKSHOP IS OFFERED The Virtual Leadership Workshop can be delivered in a oneor two-day format. During the workshop, participants receive a brief introduction to the overarching characteristics of effective leadership. Depending on your preferred approach, we can either use CMOEs Leadership Model or your organizations internal leadership model competencies to teach these principles. Once the foundation of leadership has been established, the workshop then focuses on the Four Keys to Virtual Leadership that address the unique challenges of virtual leadership and are comprised of the following topics: 1. Adapt Your Communication Communicating as a virtual leader does not allow for a one-size-fits-all approach. You will find greater success by diagnosing the situation, considering the person, and adapting your communication style, while also choosing the appropriate virtual-communication tool for the message you wish to send. 2. Coach and Give Feedback Virtual leaders are not onsite to observe and supervise in the same way they would in a face-to-face leadership situation. Therefore, the virtual leader must depend on virtual coaching to accomplish the teams goals in a virtual setting. 3. Build a Relationship Virtual team members commonly feel isolated and detached from their virtual leaders due to the lack of face-to-face interaction in their relationship. The evolution of communication technology has made it easier to connect with virtual team members, but there is still a great need to build genuine relationships that are founded upon mutual trust and respect. Through stronger relationship ties, virtual leaders will be better able to inspire others, ensure alignment, increase motivation, share expectations, and have open communication with their virtual team members. 4. Create a Community Virtual team members often feel disengaged from other members of their team and may find it difficult to connect, align, and collaborate with other team members, both virtual and otherwise. To overcome this challenge, virtual leaders need to build a virtual community in the spirit of fellowship and inclusion, as well as creating a connection between individual performance and the overall mission of the team and organization.

Pa r t i a l

L i s t

o f

C M O E

C l i e n t s

AT&T Abbott Labs American Express Bank of Montreal Barclays Global Investors Bell Canada BellSouth Boeing Cargill ChevronTexaco Chick-Fil-A Churchs Chicken Delphi Department of Public Safety Delta Air Lines DHL Ernst & Young ESPN ExxonMobil FMC FedEx Florida Power Corporation Formosa Plastics Hersheys Hillenbrand HP Iomega JBS John Deere

During this learning experience, participants have the opportunity to reflect on their own leadership style, share and exchange information with other virtual leaders within the organization, and make action plans to improve upon their virtual-leadership skills. The Virtual Leadership Workshop is offered in our virtual classroom or as a web-based program. The length of the course is flexible and depends largely on the delivery method chosen. Experienced CMOE facilitators lead these virtual workshops. We also offer a Train-the-Trainer service in which we provide the skills and knowledge necessary to deliver The Virtual Leadership Workshop at any time. Clients that choose this option simply purchase the participant materials from CMOE on an as-needed basis once they are certified to teach the program. WHO WE ARE CMOE provides organizations with training programs that are practical, with an emphasis on developing howto-skills. Our strategic objective is to partner with clients and provide solutions for their training needs as they arise. As a training partner, CMOE assists clients in defining and providing customized training needs. We dont fit you into a box; we help you design the box. CMOE was founded in 1978, and is based out of Salt Lake City, Utah. Through a commitment to ongoing research and consulting, CMOE has developed numerous skill-based training workshops, books, materials, and experiences that address the specific needs of leaders, team members, and organizations.

Johnson Controls Kaiser Permanente L-3 Communications Lennox LG McKesson Motorola Omnicell Pacific Gas & Electric Pepsico Pilgrims Pride Pfizer Police Corps Principal Financial Group Procter & Gamble Sauer-Danfoss Siemens Tesoro Texas Utilities T-Moblie Turner Welch Allyn Wells Fargo

ALSO BY CMOE
OTHER BOOKS: Strategy is Everyones Job
by Steven J. Stowell Ph.D. and Stephanie S. Mead, MBA This book is about the role of leaders in taking responsibility for strategic opportunities and navigating strategic shifts so the part of the business they are responsible for is better positioned for longterm success. Readers also learn how to execute their own strategic direction that aligns with and supports the organizations overarching strategy.

The Team Approach: With Teamwork Anything is Possible

OTHER WORKSHOPS: Applied Strategic Thinking

As strategy skills continue to be in greater demand in the workplace, leaders and individual contributors need to develop the skills to have a broad perspective about their work and how they can make a strategic contribution. This engaging and dynamic workshop helps participants develop this important skill set so they become strategically minded and can ignite positive change. During this workshop, participants acquire the skills to interact with co-workers in a way that will motivate action, drive out fear, and create the partnerships required to accomplish team and organizational goals.

by Steven J. Stowell, Ph.D. and Matt M. Starcevich, Ph.D. Whether its two people, a department, or an organization, teams are the means by which great things are accomplished. This book explores the inner dimensions of how groups of people become teams and how group dynamics can be managed.

Ahead of the Curve: A Guide to Applied Strategic Thinking

Leading Groups to Solutions: A Practical Guide for Facilitators and Team Members

Coaching Skills

by Steven J. Stowell, Ph.D. and Stephanie S. Mead, MBA. This book is about how managers and individual contributors can develop the ability to expand and exercise greater strategic influence over their work and life and make a strategic contribution to their organization.

by Steven J. Stowell, Ph.D., Joel McCausland, and Stephanie S. Mead, MBA. This book is about the collaborative process among team leaders and team members when building consensus, creating synergy, and harnessing collective energy to create innovative solutions.

Exploring Teamwork

The Coach: Creating Partnerships for a Competitive Edge

OTHER SERVICES: Customized Design

Our talented and experienced training curriculum design team is prepared to create an experiential workshop around a specific topic or develop a curriculum using a combination of topics of your choice.

by Steven J. Stowell, Ph.D. and Matt M. Starcevich, Ph.D. This book is about the coaching process and the skills, behaviors, courage, and values leaders need in order to evoke employee commitment and motivation. The Coach will also help leaders turn what is typically an uncomfortable and often avoided or mishandled task into a productive, one-onone experience for the leader and team members.

This workshop is an experience-based learning journey that helps participants learn how to build and sustain a highperforming team and develop teamwork skills at the individual level. It can be delivered in an experiential classroom setting or combined with outdoor experiential activities to provide an unforgettable experience in team gowth.

Leading Groups to Solutions

Connexus

Win-Win Partnerships: Be on the Leading Edge With Synergistic Coaching

An organizational assessment process that will produce a unique and comprehensive picture of what is going on in your organization. Connexus helps leaders understand how the organization ticks and how to tune it up.

A highly interactive facilitation workshop designed to help leaders and managers develop the insights and skills necessary to create a unified climate, maximize team member contribution, gain consensus, and develop solutions to organizational challenges when working in groups.

by Steven J. Stowell, Ph.D. and Matt M. Starcevich, Ph.D. This book expands on the concepts and skills contained in CMOEs Eight-Step Coaching Model, explores the learning relationship, and teaches how to create synergistic solutions to lifes challenges, at work and elsewhere.

Speakers

Innovation and Change

Our professional speakers and trainers are available to make presentations, from a few minutes to a full day, for conventions, conferences, or other meetings. Book us for a presentation your group will not forget!

This workshop exposes participants to the skills needed to keep an open mind and develop the capacity to become an innovative force in their work and lead productive change through innovative thinking. We also offer a workshop on Leading Innovation and Change for leaders wanting to create a culture of innovation and effectively lead change initiatives.

Visit our website for a full listing of products and services: www.cmoe.com.

9146 South 700 East Sandy, Utah 84070 +1 801-569-3444 www.cmoe.com