CHARTER

To explore and find issues in Create Message > Insert Options with Dictionary feature On (English and
Hindi) and Dictionary feature off

#AREAS

Mobile Company | Nokia

Cell Phone Model |1650

Strategy | Functional Testing

START

15th Sep 2009 10.00 AM

TESTER

Parimala Shankaraiah

TASK BREAKDOWN

Refer to Nokia 1650 Testing Checklist.pdf

#DURATION

High - 120 minutes

#TEST DESIGN AND EXECUTION

60

#BUG INVESTIGATION AND REPORTING

40

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com

#SESSION SETUP

0 (Setup readily available a it is a Cell Phone)

#CHARTER VS. OPPORTUNITY

95/5

DATA FILES

None

TEST NOTES

1. Creation of smileys allows numbers - ideally alphabetical and special characters should suffice (Not
sure if there was any plausible reason to permit numbers for smileys)

2. Dictionary off mode - Insert Word option is missing.

3. Dictionary off mode - insert symbol option is accessible using the '*' key

4. Dictionary off mode - Symbol menu option is not available - * key achieves the same functionality

OPPORTUNITY

Tested Create Message > Options > Text: A B C/Text: a b c/Numbers:1 2 3/Insert Symbol are additionally
provided

BUGS

#BUG 1

Create Message > Insert Options > Insert Number: user is allowed to type in and use * as a numeric
value

Repro:

1. Create Message > Insert Options > Insert Number: type in '*' character in the 'Insert Number' text
area by pressing the * key on the keypad once

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com

Result: user is allowed to type in and use * as a numeric value

Expected: user should not be allowed to type in and use * as it is a special character and not a number.

Risk: Low

Customer Impact: User confusion while keying in numbers

#BUG 2

Create Message > Insert Options > Insert Number: user is allowed to type in and use + as a numeric
value

Repro:

1. Create Message > Insert Options > Insert Number: type in '+' character in the 'Insert Number' text
area by pressing the * key on the keypad twice

Result: user is allowed to type in and use + as a numeric value

Expected: user should not be allowed to type in and use + as it is a special character and not a number.

Risk: Low

Customer Impact: User confusion while keying in numbers

#BUG 3

Create Message > Insert Options > Insert Number: user is allowed to type in and use alphabets p and w
as numeric values

Repro:

1. Create Message > Insert Options > Insert Number: type in 'p/w' characters in the 'Insert Number' text
area by pressing the * key on the keypad thrice/four times

Result: user is allowed to type in and use p/w as numeric values

Expected: user should not be allowed to type in and use p/w as they are alphabets and not numbers.

Risk: Low

Customer Impact: User confusion while keying in numbers

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com

#BUG 4(This bug becomes valid if Bug 1 becomes invalid :-))

Create Message > Insert Options > Insert Number: alignment of */+/p/w is improper

Repro:

1. Create Message > Insert Options > Insert Number: type in '*/+/p/w' character in the 'Insert Number'
text area by pressing the * key on the keypad multiple times until it reaches 31 character(which is the
maximum limit)

Result: Observe that there is space for another character on the left most side of the text area

Expected: Space in the text area should be used properly as the above issue may give an impression to
the user that it is a space character or an alignment problem

Risk: Low

#BUG 5

Dictionary On (English): Create Message > Insert Options > Symbol menu option is displayed after keying
in a few special characters

Repro:

1. Enable the Dictionary in English

2. Create Message > Insert Options > type in '.' character in the message area using '1' key on the keypad

3. Observe that the symbol menu option is not available

4. Keep on pressing the '*' key on the keypad until '1' is displayed in the message area

5. Observe that symbol menu option is displayed in the left hand bottom corner

Result: Symbol menu option is not available to the user until the user uses 9 keystrokes of the '*' key on
the keypad

Expected: Symbol menu option should be displayed the moment any special character is typed in the
message area

Risk: High risk. The customer might not even know that the symbol menu is available after 9 keystrokes
and may even discard the phone if he/she is an avid user of symbols(mostly young generation)

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com

#BUG 6

Dictionary On (English): Create Message > Insert Options > Insert Word: The transition from Titlecase to
Lowercase happens without user selection

Repro:

1. Create Message > Insert Options > Insert Word: Click on # key on the keypad to select Titlecase(Abc
should be displayed in text area)

2. Type a word "test". It should be displayed as 'Test' in titlecase.

3. Observe that immediately after typing the first character (T in the above example), the format
changes to Lowercase.

Result: The transition from Titlecase to Lowercase happens without user selection

Expected: The transition from Titlecase to Lowercase should happen only if the user changes the
selection by using the '#' key appropriately.

Risk: Medium risk. The customer is fooled to think that Titlecase is being used though it is not in reality.

#BUG 7

Dictionary On (English): Create Message > Insert Options > Insert Word: The transition from Lowercase
switches back to Titlecase

Repro:

1. Create Message > Insert Options > Insert Word: Press on # key on the keypad to select Titlecase(Abc
should be displayed in text area)

2. Type a word "test". It should be displayed as 'Test' in titlecase.

3. Observe that immediately after typing the first character (T in the above example), the format
changes to Lowercase.

4. Press on # key on the keypad to select the next available case

5. Titlecase is displayed

Result: The transition from Lowercase switches back to Titlecase

Expected: The transition from Lowercase should change to Uppercase as that is the next available option

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com

Risk: Medium risk. The customer is fooled to think that Titlecase is being used though it is not in reality.

#BUG 8

Dictionary On (Hindi): Create Message > Insert Options > Insert Word: The transition from Titlecase to
Lowercase happens without user selection

Repro:

1. Create Message > Insert Options > Insert Word: Click on # key on the keypad to select Titlecase(Abc
should be displayed in text area)

2. Type a word "test". It should be displayed as 'Test' in titlecase.

3. Observe that immediately after typing the first character (T in the above example), the format
changes to Lowercase.

Result: The transition from Titlecase to Lowercase happens without user selection

Expected: The transition from Titlecase to Lowercase should happen only if the user changes the
selection by using the '#' key appropriately.

Risk: Medium risk. The customer is fooled to think that Titlecase is being used though it is not in reality.

#BUG 9

Dictionary On (Hindi): Create Message > Insert Options > Insert Word: The transition from Lowercase
switches back to Titlecase

Repro:

1. Create Message > Insert Options > Insert Word: Press on # key on the keypad to select Titlecase(Abc
should be displayed in text area)

2. Type a word "test". It should be displayed as 'Test' in titlecase.

3. Observe that immediately after typing the first character (T in the above example), the format
changes to Lowercase.

4. Press on # key on the keypad to select the next available case

5. Titlecase is displayed

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com

Result: The transition from Lowercase switches back to Titlecase

Expected: The transition from Lowercase should change to Uppercase as that is the next available option

Risk: Medium risk. The customer is fooled to think that Titlecase is being used though it is not in reality.

#BUG 10

Dictionary On (Hindi): Create Message > Insert Options > Symbol menu option is displayed after keying
in a single special character

Repro:

1. Enable the Dictionary in Hindi

2. Create Message > Insert Options > type in '.' character in the message area using '1' key on the keypad

3. Observe that the symbol menu option is not available

4. Keep on pressing the '*' key on the keypad until '1' is displayed in the message area

5. Observe that symbol menu option is displayed in the left hand bottom corner

Result: Symbol menu option is not available to the user until the user uses 2 keystrokes of the '*' key on
the keypad

Expected: Symbol menu option should be displayed the moment any special character is typed in the
message area

Risk: High risk. The customer might not even know that the symbol menu is available after 2 keystrokes
and may even discard the phone if he/she is an avid user of symbols(mostly young generation)

ISSUES

#ISSUE 1

1. Why are *, +, #, p, w allowed in the 'Insert Number' feature? I can think of # being used in the
postal addresses. For eg. #445/8, Nevada County. Usage of *,+,p,w needs to be removed unless
there is a plausible requirement to do so.

Copyrights – Parimala Shankaraiah – http://curioustester.blogspot.com