NBP

HISTORY OF BANKING
Origin and Growth of Modern Banking

The word BANK is said to have been derived from the words BANCUS or BANQUE or BACK, the history of banking is traced to as early as 2,000 BC. The priests in Greece used to keep money and valuables of the people in temples. These priests thus acted as financial agents. The origin of banking is also traced to early goldsmiths. They used to keep strong safes for the money and valuables of people. A person who had surplus money found it safe and convenient to deposit their valuables with them. The first stage in the development of modern banking, thus, was the accepting of deposits of cash from these persons who had surplus money with them. The goldsmiths began to issue receipts for the money deposited with them. These receipts passed from hands to hands in settlements of transactions because people had confidence in the integrity and solvency of goldsmiths. When it was found that these receipts were fully accepted in payment of debts, then the receipts were drawn in such a way that it entitled any holder to claim the specified amount of money from goldsmiths. A depositor who is to make the payments may now get the money in cash from goldsmiths or pay over the receipt to the creditor. These receipts were the earlier bank notes. The second stage in the development of banking thus was the issue of bank notes. The goldsmiths (the money changers) soon discovered that all the people who had deposited money with them do not come to withdraw their funds into cash. They found that only a few persons presented the receipts for encashment during a given period of time. They also found that most of the deposited with them are lying idle. At the same time, they found that were being constantly requested for loan on good security by merchants and traders. They bought it profitable to lend at least some of the money deposited with them to the needy persons. This proved quite a profitable business for
COMSATS Institute of Information Technology
the goldsmiths. They instead of charging interest from the depositors began to give them interest with them. This was the third in the development of banking. By experience, the money lenders came to know that they could keep a small proportion of the total deposits for meeting the demands of customers for cash and the rest they could easily lend. They allowed the depositors to draw over and above the money actually standing to their credit. In Economic terminology, we can say that they allowed the overdraft facilities to their depositors. This was the fourth stage in the
development of banking. When every money lender goldsmiths issued receipts and most of them allowed the overdraft facilities, there was then too much confusion in the banking system. The money lenders/goldsmiths in order to earn profits could not keep adequate reserves for meeting the demands of the customers for cash. The failure on the part of money lender/goldsmiths to return money caused widespread distress among the people. In order to create confidence among the people, steps were taken to regulate the banking organization. A conference was held in NUREMBERG in 1548. It was decided that a bank should be set up by the state which should then streamline the banking organization and technique. The first central bank was formed in GENEVA in 1578. Bank of England was establishment in 1964. The modern commercial banking system actually developed in 19th century. With passage of time, the activities of the commercial banks have greatly increased. They now deal with large number of matters such as obtaining funds, advancing loans to businesses, farmers, household, making investment in stocks, discounting the bills of exchange, etc. The commercial banks now multiservice organization and play a very important role in the financial markets and economic development of the country.
DEFINITIONS OF BANK
Banks do business of money. Rather banks do business of lending and borrowing loans.
Banks are guardian distributor of cash money.
Banker or a bank or a person or company carrying on the business receiving moneys and collecting drafts for customers subject to the obligation of honoring cheques drawn upon them from time to time by the customer to the extent of the amount available on their current accounts.
INTRODUCTION ABOUT BANKING SECTOR

Banking is the business of providing financial services to consumers and businesses. The basic services a bank provides are checking accounts, which can be used like money to make payments and purchase goods and services; savings accounts and time deposits that can be used to save money for future use; loans that consumers and businesses can use to purchase goods and services; and basic cash management services such as check cashing and foreign currency exchange. Four types of banks specialize in offering these basic banking services: commercial banks, savings and loan associations, savings banks, and credit unions. A broader definition of a bank is any financial institution that receives, collects, transfers, pays, exchanges, lends, invests, or safeguards money for its customers. This broader definition includes many other financial institutions that are not usually thought of as banks but which nevertheless provide one or more of these broadly defined banking services. These institutions include finance companies, investment companies, investment banks, insurance companies, pension funds, security brokers and dealers, mortgage companies, and real estate investment trusts.
TYPES OF BANKS
Primarily all banks gather temporarily idle money for the purpose of lending to other and investment gain in the form of return, profits and dividends etc. however, due to the verity of resources of money and the diversity in lending and investment operations, banks have been place in various categories, such as Commercial bank Savings bank Merchant banks Mortgage banks Consumer bank Investment bank Central bank
4
Commercial bank
The commercial banks received deposits from the general public, which are repayable on demand upon written orders of the depositors. As their most distinctive feature the commercial banks maintain the checking accounts for the constitutions. The commercial banks are also distinguished for providing short-term finance to trade, commerce and industry to enable these sectors to expand their productive activities
Merchant banks
Merchant banks are those, which have been mainly financing the domestic and international trade. During the late 18th and early 19th centuries the trade between countries was financed by bill of exchange by well-reputed merchants houses for which they would charges a commission for their services
Savings banks
The basic purpose of these banks is to inculcate the habit of saving in the people the savings banks deposits are not repayable upon only the written order of depositor but the depositor of his agent has to appear personally at the saving banks to make withdrawal and for this purpose he must present a pass book a certificate of deposit or some similar documents to prove his right to receive his payments. Post office savings banks and savings accounts at national saving organizations are well known national saving banks in Pakistan.
Mortgage banks
These banks mainly deal in loans for acquisition or construction of real estate against the securities of mortgage.
Consumer banks
These banks providing finance for purchasing consumption goods for the use of Brewers
Investment banks
These banks assists business houses and governmental bodies to raise money through the sale of stocks and bond for usually long term purposes these banks perform the usual functions of raising deposits of idle money from the public and finance the business houses other bodies.
Central banks
Central banks occupy the unique position in banking structure of a country because they have been interested with the responsibility of controlling the money supply, interest rate, and financial market of a country for the purpose of economic development.
HISTORY OF BANKING IN PAKISTAN

At the time of partition, the total number of commercial banks was 38. Out of these, the Pakistani banks were 2, Indian banks were 29 and exchange banks were 7. The total deposits of Pakistani banks stood of Rs: 880millions whereas the advances were Rs: 198million.
EFFECTS OF PARTITION ON BANKING

Before partition of the subcontinent the entire banking business was almost controlled and managed by non-Muslims. The wealthy Hindu community deliberately kept the Muslims out of banking profession. When Hindu capitalists became sure of the division of sub-continent, they secretly began to transfer their capital to the safe places in India. When Pakistan was declared an independent State in August 1947 the funds and other valuables were transferred at an accelerated place to India. There was mass scale migration of non-Muslims from West Pakistan to India, which also caused drain on the bank deposits. The Hindu in order to ruin the economy of the newly established State closed down most of head offices and branches of the schedule and non-schedule banks in Pakistan. The number of scheduled bank branches was reduced from 619 to 213 only on both wings of the country after independence. The non-scheduled banks also suffered a sever jolt, and their number were reduced from 411 to 106 over the same period. West Pakistan where there was greater exodus of non-Muslims to India suffered a great deal as the number of branches fell down from 487 to 69. In the East Pakistan though the number of branches were not closed in such a great number as in West Pakistan, a large portion of the deposits were withdraw from the bank and transferred to India by the non-Muslims. The mass scale closure of branches and withdrawal of deposits caused a deadlock in the banking business in Pakistan.
STEPS TO RESTORE NORMAL BANKING FACILITIES

The Government of Pakistan was quite aware of the serious banking caused by withdrawal of deposits and wholesale migration of banking staff to India. It took up challenge and started reorganizing the crippled banking structure. The steps below were taken to rehabilitate commercial banking immediately after partition. In order to create confidence and sense of security among the Hindus bank and the non-Muslims banking staff, the Government of Pakistan declared that all bank properties of non-Muslims who wished to continue banking functions would not be treated as an evacuee property. The banks would be free to secure protection of police. A moratorium of 3 months ease also allowed to banks that had financial difficulty due to sudden withdrawal of deposits. In addition to above, the following arrangements were made for facilitating settlement of claims by the Government: Each bank was to declare one of its offices both in India and Pakistan as a clearing house for transfer of accounts. Each bank was to open at least one central office in Pakistan where it could consolidate work of all its branches and start paying out to depositors. The Government took some effective measures far providing banking facilities to Muslims. There were some complaints that Hindus banks are not honoring the cheques of Pakistani nationals and are also refusing to give securities kept in their custody. The Government issued an ordinance, which empowered it to investigate all such complaints, and if satisfied of their bonafides, the payments should be released. In case the bank insists to non-payments, the Government should realize the assets of the banks, which are sufficient to discharge such liabilities. The Government of Pakistan also allowed the removal of valuables kept in safe deposits and lockers by submitting an application and getting necessary approval from the custodian of Evacuee Property.
8
INTER-DOMINION AGREEMENT ON BANKING

The Government of Pakistan tried to provide all kinds of facilities with sincerity to the non-Muslims bankers for restoring normal banking facilities in the country but the response was discouraging. International Dominion Agreement was reached between India and Pakistan in April, 1949. The provisions of the agreement were as under: The accounts of all the Muslims depositors residing in the East Punjab states will be transferred to their respective branches in West Pakistan. If a Muslim depositor wishes to retain the account or does not submit an application for the transfer of funds, his deposits will not to be transferred. The banks were advertise all the proposed transfers in the newspapers so that the depositors could make objections if they so desire. If the accounts of Muslims depositors are in the banks, which have no offices in West Pakistan, the amounts will be released on the application from the depositors. If the banks functioning in both the countries have transferred Muslim deposits from Pakistan to India on its own accord, the deposits are to be transferred to the original branches in West Pakistan. The Muslims who were residing in other parts of India (excluding East Punjab and East Punjab States) and had migrated to Pakistan were allowed to get their deposits transferred to Pakistan. The banks wishing to close down their business were allowed to do so provided they keep an amount equal to their outstanding liabilities in bank situated in Pakistan. The banks withdrawing from Pakistan were however permitted to remit surplus funds in India. Banks were allowed certain facilities by Government for speedily disposal of stock pledge with them. The co-operative institutions in East Pakistan had deposited securities valuing Rs.104.66lac with the Punjab Provincial co-operative Bank. The amount was allowed to be transferred to Reserve Bank of India. The CO-operative banks in East Punjab were
9
given permission to transfer the funds to the depositors who had migrated from the provinces. The Inter Dominions Agreement could not fully implement. India delayed the transfer of Muslim deposits to Pakistan. The non-devaluation decision of Pakistan further led to the supervision remittance facilities through normal banking channels. Due to panic withdrawal of deposits, some banks went into liquidation and the payment could not be made to the depositors.
ABOUT NBP
National Bank of Pakistan is the largest commercial bank operating in Pakistan . Its balance sheet size surpasses that of any of the other banks functioning locally. It has redefined its role and has moved from a public sector organization into a modern commercial bank. The Bank's services are available to individuals, corporate entities and government. While it continues to act as trustee of public funds and as the agent to the State Bank of Pakistan (in places where SBP does not have a presence) it has diversified its business portfolio and is today a major lead player in the debt equity market, corporate investment banking, retail and consumer banking, agricultural financing, treasury services and is showing growing interest in promoting and developing the country's small and medium enterprises and at the same time fulfilling its social responsibilities, as a corporate citizen. In today's competitive business environment, NBP needed to redefine its role and shed the public sector bank image, for a modern commercial bank. It has offloaded 23.2 percent share in the stock market, and while it has not been completely privatized like the other three public sector banks, partial privatization has taken place. It is now listed on the Karachi Stock Exchange.
10
National Bank of Pakistan is today a progressive, efficient, and customer focused institution. It has developed a wide range of consumer products, to enhance business and cater to the different segments of society. Some schemes have been specifically designed for the low to middle income segments of the population. These include NBP Karobar, NBP Advance Salary, NBP Saiban, NBP Kisan Dost, NBP Cash n Gold.
It has implemented special credit schemes like small finance for agriculture, business and industries, administrator to Qarz-e-Hasna loans to students, self employment scheme for unemployed persons, public transport scheme. The Bank has expanded its range of products and services to include Shariah Compliant Islamic Banking products.
11
For the promotion of literature, NBP recently initiated the Annual Awards for Excellence in Literature . NBP will confer annual awards to the best books in Urdu and in all prominent regional languages published during the defined period. Patronage from NBP would help creative work in the field of literature. The Bank is also the largest sponsor of sports in Pakistan . It has provided generously to philanthropic causes whenever the need-arose. It has taken various measures to facilitate overseas Pakistanis to send their remittances in a convenient and efficient manner. In 2002 the Bank signed an agreement with Western Union for expanding the base for documented remittances. More recently it has started Electronic Home Remittances Project. This project introduces technology based system to handle inward remittances efficiently, by ensuring that the Bank's branches keep a track of the remittance received from abroad till its final receipt. A number of initiatives have been taken, in terms of institutional restructuring, changes in the field structure, in policies and procedures, in internal control systems with special emphasis on corporate governance, adoption of Capital Adequacy Standards under Basel II framework, in the upgradation of the IT infrastructure and developing the human resources. National Bank of Pakistan has built an extensive branch network with 1250 branches in Pakistan and operates in major business centre abroad. The Bank has representative offices in Beijing , Tashkent , Chicago and Toronto . It has agency arrangements with more than 3000 correspondent banks worldwide. Its subsidiaries are Taurus Securities Ltd, NBP Exchange Company Ltd, NBP Capital Ltd, NBP Modaraba Management Company Ltd, and CJSC Bank, Almaty , The Bank's financial performance has been remarkable. In 2006, total assets are estimated at Rs635 billion, while deposits have grown to nearly Rs502 billion. Pre-tax profit rose to Rs26 billion. Earnings per share have jumped to Rs24.01 in 2006. The increase in profit was achieved through strong growth in core banking income. Interest income increased by Rs10 billion through growth in the loan portfolio as well as increase in spreads. Advances increased by Rs48 billion to Rs316 billion. The Bank
12
maintains a sound loan portfolio diversified in nature to counter the risk of credit concentration. It ranges from providing credit to the un-banked market segment under NBP Karobar, to small and medium enterprises, to agricultural loans, to large corporate customers. National Bank has earned recognition and numerous awards internationally. It has been the recipient of The Bank of the Year 2001, 2002, 2004 and 2005 Award by The Banker Magazine, the Best Foreign Exchange Bank Pakistan for 2004, 2005, 2006 and 2007, Global Finance, Best Emerging Market Bank from Pakistan for the year 2005, Global Finance, Kissan Time Awards 2005 for NBP's services in the agriculture field. It is listed amongst the Region's largest banks and also amongst the largest banks in South Asia 2005, The Asian Banker. It has also been presented a Recognition Award 2004 for having a Gender Sensitive Management by WEBCOP AASHA besides other awards
13
GOLDEN HISTORY OF NATIONAL BANK OF PAKISTAN

In 1949 (September) U.K. devalued its currency, India followed suit but Pakistan did not. India said we had contravened the agreement of keeping both currencies at par. We said we had not done that, India had done it arbitrarily without consulting us. On October 3, 1949 the two central banks were to announce the new par value of both currencies but India denied a day earlier. India also froze our trade - balance surplus that is still an unsettled dispute. India also withdraws the Marwari merchants who were employed annually for movement of jute crop by financing it. There being no jute industry, prices fell sharply, foreign banks and foreign merchants stood aside and an agrarian unrest was threatening. Two Ordinances were, therefore, issued 1. Jute Board Establishment Ordinance & 2. NBP Ordinance dated 08.11.1949
National Bank of Pakistan was established on November 9, 1949 under the National Bank of Pakistan Ordinance 1949 in order to cope with the crisis conditions which were developed after trade deadlock with India and devaluation of Indian Rupee in 1949. Initially the Bank was established with the objective to extend credit to the agriculture sector. The normal procedure of establishing a banking company under the Companies Law was set aside and the Bank was established through the promulgation of an Ordinance due to the crisis situation that had developed with regard to financing of JUTE trade. The Bank commenced its operations from November 20, 1949 at six important jute centers in the East Pakistan and directed its resources in financing of jute crop. The Banks Karachi and Lahore offices were subsequently opened in December 1949. The nature of responsibilities of the Bank is different and unique from other banks/financial institutions. The Bank act as the agent to the State Bank of Pakistan for handling Provincial/Federal Government Receipts and Payments on their behalf.
14
Mr.Ghulam Farooq was chairman Jute Board and Mr. Mumtaz Hassan was chairman NBP. Until June, 1950, NBP remained exclusively in jute operations, thereafter-other commodities were also taken-up. After that Mr. Zahid Hussain, Governor SBP assumed additional charge also as chairman NBP's Board of Directors, and Mr.M.A.Muhajir became its first M.D. In 1952 NBP replaced Imperial Bank of India. This arrangement was negotiated by Mr. Mumtaz Hassan as Acting Governor of SBP. In 1962 when Mr. Mumtaz Hassan became MD (He had already served NBP for 10 years as its Chairman of government Director), the number of branches had increased from 6 to 239 and deposits from Rs.5 crore (50 million) to 106 crore (one bn & 60 mln), profit from 3 million (3 Lac) to 21 million (2.1. crore) and the staff increased from 380 to 7091, as compared to 1949-50. In Dec. 1966 its 600th branch was opened raising the deposits to 2.31 bn. and staff to 14, 963. Up to 1965, the shareholders had received 225% of their original investment. Now it has more than 21549 employees 1537 branches and Rs.208283 million deposits. The Bank has also played an important role in financing the countrys growing trade, which has expended through the years as diversification took place. Today the Bank finances import/export business to the tune of Rs.62.17billion, whereas in 1960 financing under this head was only Rs.1.54billion. The field is being de-layered to improve customer services and enable faster decision making. As a result of this de-layering zones have been eliminated and the numbers of regions have been increased. Organizational hierarchy at the regional level has been restructured and operational and business activities have been completely separated. This separation will improve communication, decision making and promote teamwork. For the third consecutive year, the Bank is recognized as the best Bank in Pakistan for the year 2004 by the prestigious periodical. The Banker UK (a subsidiary of Financial Times Group) Were expanding horizons, reaching out, being there and bringing something for everyone. After all, we are The Nations Bank.
15
VISION
To be recognized as a leader and a brand synonymous with trust, highest standards of service quality, international best practices and social responsibility.
16
MISSION STATEMENT
NBP will aspire to the values that make NBP truly the Nations Bank, by: Institutionalizing a merit and performance culture Creating a distinctive brand identity by providing the highest standards of services Adopting the best international management practices Maximizing stakeholders value Discharging our responsibility as a good corporate citizen of Pakistan and in countries where we operate
17
GOALS
To enhance profitability and maximization of NBP share through increasing leverage of existing customer base and diversified range of products.
18
CORE VALUES
Highest standards of Integrity Institutionalizing team work and performance culture Excellence in service Advancement of skills for tomorrows challenges Awareness of social and community responsibility Value creation for all stakeholders
NBP aim to be an organization that is founded on Growth through creation of sustainable relationships with our customers. Prudence to guide our business conduct. A national presence with a history of contribution to our communities.
NBP shall work to Meet expectations through Market-based solutions and products. Reward entrepreneurial efforts. Create value for all stakeholders.
NBP aim to be peopling who Care about relationships. Lead through the strength of our commitment and willingness to excel. Practice integrity, honesty and hard work. We believe that these are measures of true success.
NBP have confidence that tomorrow we will be Leaders in our industry. An organization maintaining the trust of stakeholders. An innovative, creative and dynamic institution responding to the changing needs of the internal and external environment
19
OBJECTIVES
Strong emphasis has been laid upon training of branch officers to better equip them for marketing of retail banking products. Initiatives on similar lines are being launched for the SME sector. In future NBP is going to introduce modern banking services to keep pace with the competition and more important our customer needs. These are as follows:
Debit cards Internet banking Call centers Mobile banking
20
CORPORATE INFORMATION
Board of Directors
Syed Ali Raza Chairman & President Syed Ali Raza is the Chairman and President of National Bank of Pakistan (NBP), the largest commercial bank of the country. Mr. Raza is a graduate of the London School of Economics and M.Sc. in Admn. Sciences as well as a Fellow Member of The Institute of Bankers in Pakistan. He started his career in 1974 with Bank of America, arising to become Managing Director and Regional Manager for the Middle East, North Africa and Pakistan for Bank of America
Mr. Tariq Kirmani Director Soon after completing his Masters in Business Administration (MBA) Mr. Kirmani embarked upon a rewarding career, starting with a multi-national Oil Company (Caltex later Chevron Pakistan) in 1969 and worked for seven years in the United States of America, United Arab Emirates and Australia in different senior management positions in Marketing Operations and Finance. In 1991, Mr. Kirmani became the first Pakistani to be elected as a Company Director of the mentioned multi-national company.
21
Mrs. Haniya Shahid Naseem Director Mrs. Haniya Shahid Naseem is an MBA with more than fifteen years experience of working in the education, social, industrial textile and agriculture sectors of Pakistan. She has served for 5 years on the Board of a textile company, having a turnover of more than one Billion Rupees. Presently she is actively involved in the administration of Pakistan Public School Multan. She is a progressive agriculturist and actively participates in the management of her familys agricultural farms. She is a member of the Multan Chamber of Commerce and Industry, and is also on the guest faculty of IBA, Multan.
Ms. Nazrat Bashir Director Ms. Nazrat Bashir belongs to District Management Group of Civil Services of Pakistan. She is Masters in Economics from New York University, New York, USA and Master in Psychology from Peshawar University, Peshawar She has extensively traveled abroad and has attended various international Seminars and Conferences such as on Micro Finance, Anti Money Laundering, Instruments of Financial Markets etc. Domestically too she has attended various programmes in some of very prestigious institutions of Pakistan.
22
Mr. Ekhlaq Ahmed Secretary Board of Directors Mr. Ekhlaq Ahmed, EVP is the Company Secretary of the Bank and also the Secretary of Credit & Operations Committees. He is M.A. (Economics) from Rajshahi University, Bangladesh (former East Pakistan). He is a Diplomaed Associate Institute of Bankers, Pakistan (DAIBP) and secured overall 1 st position in order of merit and won Muslim Commercial Bank Prize in the subject of Foreign Trade & Foreign Exchange. He is an Associate of Institute of Corporate Secretaries of Pakistan (ACIS). He is also a Certified Director on the panel of Pakistan Institute of Corporate Governance (PICG) since November, 2007. Mr. Ekhlaq Ahmed is the first senior executive of the Bank who has achieved the status of Certified Director
23
Audit Committee
Syed Shafqat Ali Shah Jamote (Chairman) M. Zubair Motiwala Muhammad Khalid Malik
Auditors
Taseer Hadi Khalid&Co. Chartered Accountants Ford Rhodes Sidat Hayer&Co. Chartered Accountants
Legal Advisors
Mandviwala & Zafar Advocates & Legal Consultants
Registered &Head Office

NBP Building I.I.Chundrigar Road, Karachi, Pakistan
Registrars & Share Registration Office

THK Associates (Pvt.) Shares Department, Ground, Floor, Modern Motors House, Beaumont Road, Karachi, Pakistan
24
SENIOR MANAGEMENT
Qamar Hussain Chief Operating Officer , Head of Credit & Risk Management Group
Dr. Asif A. Brohi SEVP & Group Chief, Operations Group
Shahid Anwar Khan SEVP & Group Chief, Overseas Banking Group / Corporate & Investment Banking Group
Ziaullah Khan SEVP & Group Chief Agriculture Finance Group
Dr. Mirza Abrar Baig SEVP & Group Chief, Human Resources Management & Administration Group
Amer Siddiqui SEVP & Group Chief, Commercial & Retail Banking Group
Tariq Jamali SEVP & Group Chief, Compliance Group
Nadeem A. Ilyas SEVP Group Chief, Assets Recovery Group / Corporate & Investment Banking Group
Muhammad Nusrat Vohra SEVP & Group Chief, Treasury Management Group
25
Khalid Bin Shaheen SEVP & Group Chief, Global Home Remittance Management Group
Imam Bakhsh Baloch SEVP & Group Chief, Audit & Inspection Group
N. B. Soomro SEVP , Special Assignments, President's Secretriate
Agha Fidaullah EVP/Group Chief, Special Assets Management Group
Shafique Ahmed Khan EVP & Divisional Head, Islamic Banking Division
Ekhlaq Ahmed EVP & Secretary Board of Directors
Fazal-ur-Rehman EVP & Head P&IR Division, HRM&A Group
Muhammad Hanif EVP & Head HR & OD Division, HRM&A Group
Muhammad Iqbal Qasim EVP & Head SC & CSR Division, HRM&A Group
Tahira Raza EVP & Head Risk Review Division, Credit and Risk Management
26
Mohammad Kumail Dehradunwala EVP & Chief Information Officer /Head Of Information Technology Division
Aamir Sattar SVP & Divisional Head, Financial Control Division
Faisal Mahmood VP & Divisional Head (A) , PMO & Project Director CBA
27
Zubair Ahmed SEVP & Regional Chief Executive, Middle East, Africa & South Asia Region
R.A. Kaleemi
SEVP & Chief Representative, Canada Office M. Rafiq Bengali SEVP & Regional Chief Executive, Americas Region
Asif Hassan SEVP & Regional Chief Executive, Far East Region
Nausherwan Adil SEVP & Regional Chief Executive, Europe Region Khawar Saeed SVP & Regional Chief Executive, Central Asian Republics Region Muhammad Hanif Khan SVP & Coordinator, Afghan Operations
28
AWARDS AND ACHIVEMENTS

"Best Foreign Exchange Bank 2008 awarded by world's leading financial journal Global Finance." Stable AAA/A-1+(Triple A/A-One Plus) rating (Standalone Basis) by JCR-VIS (July 2007) Best Return on Capital for 2006 amongst all Banks in Asia . - Banker Magazine in July 2007 World's leading financial journal, Global Finance has named NBP as the Best Emerging Market Bank from Pakistan for the year 2006 . "Best Foreign Exchange Bank Pakistan award for the year 2006 by world's leading financial journal Global Finance . Due to consistent improvement in NBP's Core Profitability , Asset Quality and Economic Capitalization in recent years ,Moody's Investors Service upgraded the Financial Strength Rating (FSR) rom E+ to D-, in November 2005 . Best Foreign Exchange Bank Pakistan award for the year 2005 by world's leading financial journal Global Finance . Best Bank - Pakistan award for the year 2005 by world's leading financial journal Global Finance . The Asian Banker, a reputable financial journal, has published the report of its research project on the ranking of 300 of Asia 's Strongest Banks based on a 11-Dimensional Dynamic Scoring Criteria has adjudged National Bank of Pakistan as the Strongest Bank in Pakistan . On the basis of overall financial performance during 2004, NBP has been listed Amongst top 1000 banks in the world and Number 1 Bank in Pakistan by the prestigious Banker Magazine in its issue of July 2005 . The Banker Magazine in July 2005 recognized NBP as the 10th Best Bank in terms of Profit on Capital' in the world . Bank of the Year awarded for the year 2005 by the world renowned The Banker magazine owned by the Financial Times Group, London.
29
On an all Pakistan basis National Bank of Pakistan was awarded the Kissan Times Award for the year 2005 by the Prime Minister , Mr. Shaukat Aziz, for its services in the Agriculture Sector .World's leading financial journal, Global Finance in an exclusive survey has named NBP as the Best Emerging Market Bank from Pakistan for the year 2005 . Bank of the Year award for the year 2004 by the world renowned The Banker magazine owned by the Financial Times Group , London Euromoney Magazine, a leading and prestigious journal, published from London , UK , in its issue of March 2005 has published Moody's Investors Service rankings in which NBP is the only Pakistani bank which has been ranked among the Top 100 banks of Asia for it performance in the fiscal year 2003 WEBCOP-AASHA, an alliance against gender discrimination at workplace, presented a Recognition Award to National Bank of Pakistan on December 18, 2004 for having a Gender Sensitive Management . In May 2004, NBP's standalone long-term rating was upgraded by JCR-VIS Credit Rating Agency to AA (double A) from AA -( double A minus) with stable outlook, while standalone short-term rating was maintained at A-1+(A one plus). This is now the best rating for a local commercial bank in Pakistan . In its issue of March 2004, Global Finance has also declared NBP as The Best Foreign Exchange Bank in Pakistan . The Banker Magazine in July 2003 recognized NBP as the bank with the highest return on capital in Asia and No.8 in the world. World's leading financial journal, Global Finance after a worldwide survey declared NBP in its issue of May 2003 as one of the best banks in the emerging markets. Bank of the Year awarded for the year 2002 by the world renowned The Banker magazine owned by the Financial Times Group, London Bank of the Year awarded for the year 2001 by the world renowned The Banker magazine owned by the Financial Times Group, London President's Awards:
30
1) Mr. S. Ali Raza, Chairman & President, NBP was awarded The Asian Banker Leadership Achievement Award 2007 by Asian Banker ( an internationally reputed Financial Journal) in its issue of June 2007 2) Mr. S. Ali Raza Chairman & President, NBP, was conferred Sitara-i-Imtiaz by the President of Pakistan , General Pervaiz Musharraf on August 14, 2005 3) Business Week of The McGraw Hill Companies in its July 11,2005 edition has adjudged Mr. S. Ali Raza, Chairman President, NBP as one of the twenty five Leaders of Asia at the & Forefront of Change and has identified them as Stars of Asia including the President of Indonesia 4) Mr. S. Ali Raza's (Chairman & President, NBP) capabilities were also recognized by the Institute of Bankers in Pakistan when he was awarded a gold medal in 2003 .
31
PRESIDENT MESSAGE
It gives me great pleasure to present on behalf of the Board of Directors 60th annual report of the bank for the year ended December 31, 2009. In November 2009, the Bank completed its 60th year of service to the country. On this auspicious occasion I give my heartiest facilitations to all the stake holders in NBP.
In the year 2009, the economy showed signs of stabilization. Inflation remains the top concern which eased to 10.7% by August, its lowest in 20 months, as a result of monetary tightening. The current account deficit improved and foreign exchange reserves stabilized - mainly on account of lower oil prices and record remittances from workers abroad. Growth slid to 2% in 2008-09, scarcely outpacing population growth. Problems in the energy sector, with demand outstripping generating capacity, depressed growth potential are key burdens on public finances. Year 2009 witnessed unprecedented challenges; terrorism remained the biggest challenge for Pakistan and still is. The negative effects of international economic meltdown which started in 2008 were evident in 2009, with the sharp rise in non performing loans and rising cost of operations; these factors hampered the business confidence and performance of the banking sector. In this backdrop it is commendable to note that NBPs after tax profit increased by 18% from Rs. 15.5 billion to Rs.18.2 billion. The said increase is owing to higher fee & commission income, tax credit and capital gains. Earnings per share increased by 18% to Rs.16.92 in 2009. The top line (operating revenue) increased by 7.5% from Rs. 53.4 billion in 2008 to Rs. 57.5 billion in 2009. Pre-tax profit however, has reduced to Rs. 22.3 billion, a decrease of 3% over last year mainly on account of higher administrative cost and provision charge which increased due to both fresh accretions and further downgrading of non performing portfolio. The bank has prudently provided for the non performing loans which is evident from the provision coverage ratio of 76 %, higher than the industry average.
Pre- tax return on equity stood at 27%, pre-tax return on assets at 2.6% while cost to income ratio is at 0.39. The bank is well capitalized with capital adequacy ratio at
32
16.9%. Net interest income increased by 3.8 % or Rs. 1.4 billion from the corresponding period last year owing mainly to volume growth. The interest rates that were at record level in beginning of the year gradually decreased during the year. Cost of deposits increased mainly owing to the minimum rate of 5.0% for all remunerative deposits. The bank
increased its deposits to strengthen liquidity position which though increased cost of fund, but its overall impact on the systems stability and liquidity outweighs the rise in cost. Non-interest income shows growth of 16 % mainly due to increase in fee, commission and capital gains whereas the exchange income, dividend income as well as other income shows decline. Fee income increased by 13%, increase have been noted in commission on trade finance, general
banking, arrangement & advisory services as well as government transactions. Income from dealing in foreign currencies decreased mainly on account of lower revaluation gains due to less volatility in Pak Rupee in the year under review. Other income is lower by Rs.693 million due to one off receipt of Rs.988 million compensation on delayed refunds last year. Dividend income decreased by Rs.959 million this year mainly on account of lower dividend declared on NIT units this year.
Capital gains show a sharp increase of Rs.4.2 billion over last year mainly on account of Rs. 3.9 billion gain on redemption of NIT Units. Salaries & Allowances increased as a
33
result of annual increase in salaries, promotions and head count. Charges to defined plan shows sharp increase due to additional charge of Rs.1.4 billion on account of revision in pension factor. Other administrative expenses increased mainly due to inflation, and branches upgradation.
Provision charge against advances, investments & other assets increased by Rs. 572 million from Rs. 11.7 billion in 2008 to Rs.12.3 billion in 2009. The increase in provision charge is both due to fresh accretions as well as further downgrading of the portfolio. The increase in NPLs is an industry wide phenomena which increased by 25% in 2009. High inflation and interest rates, power shortages, pressure on trade volumes coupled with deteriorating law & order situation as a result of ongoing war on terror were the factors which seriously dampened the business confidence and as a result the repayment capacity of the borrowers was seriously affected which resulted in higher NPLs. Provision against investment is mainly on account of impairment loss recorded on equity portfolio. Despite many challenges, NBP recorded an impressive growth both in terms of advances as well as deposits. By year end, the deposits increased by16% or Rs.102 billion. The increase was in all categories of deposit. In case of advances the growth was mainly in commodity and corporate sector on account of higher borrowings by Government from commercial banks.
34
ORGANIZATION CHART OF NATIONAL BANK OF PAKISTAN DESIGNATIONS FO HIGHER LEVEL OFFICE

PRESIDENT
SENIOR EXECUTIVE VICE PRESIDENT GRADE 22
EXECUTIVE VICE PRESIDENT GRADE 21
VICE PRESIDENT GRADE 20
ASSISTANT VICE PRESIDENT GRADE 19
GRADE I OFFICER GRADE 18
GRADE II OFFICER GRADE 17
35
GRADE III OFFICER (GRADE 16)
ORGANIZATIONAL STRUCTURE
Chief Manager
Chief Operation anager (CRA)
Manager Credit Processing
Manager Credit Operation
Manager FEX*
Manager JB*
Manager Admin
Manager Compliance
[Sections] FEX Export Import Remittance F/C A/C Inquiry Deposits Bills Clearing Utilities Accounts Cash/Chest Govt. Collection
[Sections]
[Sections] Reconciliation Dispatch Dead Stock Security Staff Welfare Audit /Inspection To sign all Br. Returns Money Laundering .etc
*FEX Foreign Exchange *JB Journal Banking
36
WHAT THEY ARE DOING

ORGANIZATION STRUCTURE OF NBP
The structure of National Bank of Pakistan is shown in the organizational chart. As the chart shows the top governing body of National Bank of Pakistan is the board of directors. The board of directors elects a president who then heads the executive board of directors, which comprises of provincial chiefs and division heads etc.
BOARD OF DIRECTORS
The board of directors is the supreme governing body of National Bank of Pakistan. It comprises of a government representative, Pakistan Banking Council Nominee, Nominee of corporate sector and three directors from National Bank of Pakistan.
EXECUTIVE BOARD OF DIRECTORS

The Executive Board of Directors comprises of the four provincial chiefs, the three directors from Board of Directors, and the division heads. These people run the organization. They are answerable to the president and the president is answerable to the Board of Directors.
STRUCTURE OF A PROVINCIAL HEAD OFFICE

A provincial head office is headed by a provincial chief. As the organizational chart shows that under a provincial head office there are regional offices. In Punjab there are about nine regional offices. Under each regional office there are two or three zonal offices and under each office there are fifteen to twenty branches.
37
TYPES OF BRANCHES
There are a lot of different branches of National Bank of Pakistan. We explain them one by one.
MAIN BRANCHES
There are main branches in every city. In one city there is only one main branch, it is directly under the zonal office.
COMMERCIAL BRANCHES
Then there are commercial branches. These are the ordinary branches and are in the commercial areas such as the Mall Road Branch.
INDUSTRIAL BRANCHES
The Industrial Branches are exclusively in industrial zones.
RESIDENTIAL BRANCHES
There are also Residential Branches. These are exclusively in residential colonies.
MIXED BRANCHES
Another type is the Mixed Branch such as civil secretariat branch. Every kind of work is done.
PROJECT BRANCHES
There are also Project Branches created for specific purposes i-e the project and are at the site.
38
MODEL BRANCHES
Another unique type is the Model Branch. No other bank in Pakistan has these. In these branches all the work is done by the officers. Even the officers sit on the counters. Model Branches are in Karachi, Lahore and Islamabad.
KAHKASHAN BRANCH
There is one special type known as Drive in Branch. There is one in Karachi known as Kahkashan branch. People go to the bank in the car, hand over the check and get the money sitting in the car.
DIVISIONS OF NATIONAL BANK OF PAKISTAN

In order to perform all the functions, the National Bank of Pakistan has made some divisions, which perform some specific functions. Following are the divisions:
CREDIT DIVISION
The main function of this division is to make the credit policies, and also to do credit ceiling which means the maximum amount of credit that can be given to a certain client. This division also looks for the agricultural and small loans. It also considers the cases of right off i.e. bad debts.
CORPORATE CREDIT DIVISION

The major function of this division is to handle the big loans and industrial financing, I.B.R.D. It also does the evaluation of credit ceiling policy devised by the credit division.
INTERNATIONAL DIVISION
This division has to look after the administration of National Bank of Pakistan outside Pakistan. It takes care of all the affairs about the advances given outside, the management of the branches of the bank outside Pakistan, the posting of employees outside Pakistan etc.
39
RECOVERY AND LITIGATION DIVISION

This division comes into operation when recovery of advances given becomes difficult or impossible. It is the job of this division to decide whether to go court against the client or not.
AUDIT AND INSPECTION DIVISION

The major function of this division is to carry out the inspection of rules and policies. It also inspects the books of accounts, whether they are kept rightly or not.
ADMINISTRATION DIVISION
This division consists of two wings the personnel wing and establishment wing. The personnel wing concerns with employee welfare and administration. It looks after things like rules relating to the administration of employees, the medical bills etc. There is also a disciplinary cell, which is for punishments if an employee does something wrong. The establishment wing has a main function of controlling the debt stock i.e. furniture, transport facility, stationary, sports portfolio, security arrangements, and staff welfare.
40
RESEARCH CORPORATE PLANNING AND HUMAN RESOURCE DEVELOPMENT DIVISION

Their main job is to do human resource management. For this purpose there are staff collages in Pakistan. There are four of them. They give training to employees outside organization and also outside the country. In 1998 National Bank of Pakistan staff collages have trained about 7992 employees out of which 321 were executives 5553 officers and 1878 other staff. Outside National Bank of Pakistan they trained 128 executives, 113 officers and 2 other staff. They have their own staff and also engage faculty from Punjab University and LUMS.
ENGINEERING AND MAINTENANCE DIVISION

The job of this division is maintenance of buildings, construction of projects, project designing. The head of this division is an engineer who has designation of executive vice president.
FINANCE AND INVESTMENT DIVISION

It looks after the accounts, investment in resources and decides where to allocate the surplus funds.
CUSTOMER SERVICES DIVISION

The main job of this division is to manage the opening and closing of branches, Islamization policy, then there is a complaint cell where the customer makes the complaints if they are not treated well. This division also accepts Hajj applications. This division is very important as it directly concern the customers who are the ones to make the deposits, which the bank invests.
41
BUSINESS PROMOTION AND MARKETING DIVISION

It concerns the marketing and selling of the policies and interest rates of National Bank of Pakistan through advertisements on television or in the papers etc.
LAW DIVISION
This division consists of an executives committee and an evaluation committee. Their job is documents evaluation and they give legal opinion to recovery and litigation division also.
COMPUTER DIVISION
This division does data processing through computers and develops control systems. All these divisions perform their functions through the branches and they are located at the head office in Karachi.
TREASURY DIVISION
NBP boosts the banking sectors largest treasury operation by virtue of being the principal bank for handling the exchequers business. Facing the current competitive interest rate environment, the bank has felt the need to enhance its asset yield through the use of derivative products. The bank recently executed a Quanta Interest Rate Swap aimed at providing cross currency interest rate hedge for one of its prime clients. This is a watershed, being the first such transaction to have been successfully launched in Pakistan and will serve as the foundation stone for the promotion of derivative products.
INFORMATION TECHNOLOGY
NBP has undergone a paradigm shift by synchronizing the adoption of technology with product development as they view it as a tool for optimizing customer satisfaction. Round the clock payment of utility bills in important cities is now in place and branches
42
covering 85% of the banks business will be fully automated on a real time basis. While the One-Link ATM switch sharing arrangement will serve to enhance the 24 hour banking facility available to our customers, NBP is expanding its owned ATM base as well. NBP is also inviting local and international software solution providers for the supply, implementation and maintenance of the Core Banking Application software for its domestic and overseas branch banking operations. In addition to the Core Banking Application it is essential to understand the role of NBP as a major collection agent for the Government of Pakistan with over 34 different types of receipts and disbursements done through 1189plus branches of the bank. On an average the bank has approximately 1.5 million transactions per day for approximately ten million customer accounts across Pakistan. The Project includes computerization of Trade Finance, Retail, General Ledger / Finance, Investment Banking, Corporate Banking, National Investment Trust System, Litigation Monitoring, Credit and Risk Management System and Card Services.
COMPLIANCE DIVISION
NBP continually strive to adopt the best corporate governance practices to safeguard the interests of our depositors, customers and shareholders. They have substantially intensified the scope as well as frequency of our internal audit operation while employees are encouraged and rewarded for compliance with the high ethical standards that are been set.
43
FUNCTIONS OF NBP AS A REPRESENTATIVE OF STATE BANK OF PAKISTAN

Collection of cheques and bill of exchange for its customers.
Paying insurance premium, rent or other obligations of the customers.
Collecting interests due, dividend, pensions and other sums due to customers.
Transferring of money from place to place.
Acting executors, trustees for the customers.
Providing safe custody and jewelry, documents or securities.
Issuing of travelers cheques and letter of credit to give credit facilities for travel.
Purchasing shares for the customers.
Accepting bills of exchange on behalf of customers.
Undertaking foreign exchange business.
Furnishing trade information and tendering advice to customers.
Formulating operation policy guidelines for the banks.
44
Laying down performance criteria for banks and taking steps for ensuring their observance.
Evaluating the performance of the banks in the context of operational guidelines issued to the banks.
Determining the areas of coordination of the banks.
Formulating schemes under section of the act.
Making recommendations to the federal government for the appointment of the president and members of the executive board.
Analyzing and appraising financial statement including balance sheets and profit and loss accounts of banks and appointment of auditors of the bank.
Conducting such surveys, inquiries and appraisals as may be necessary for the purpose of this act.
Exercising and performing such powers and functions of the federal government under the act and such other functions as the federal government may assign to it.
Establishing a research department or conduct banking research and in particular study overseas banking operation and problems of the agricultural financing.
Establishing a central training institution for improving bank services.

45
Coordinating the planning of the operations of nationalized commercial banks, and exercising general overall checks on the cost of their operations.
Appointing lead banks and to apportion share of advance among the banks in respect of consortium loans financed by the nationalized commercial banks only, in accordance with resource availability of each bank.
Watching the progress of the implementation of the rulings made in State Bank Annual Inspection Reports and the remedial and corrective measures taken by the banks with a view of removing imbalances.
46
NBP PRODUCTS
NBP Saiban
Finance available for home purchase, home construction and home improvement. Period of repayment ranges between 3-20 years. Loans available up to a maximum of Rs.10 million. Mark-up choices available. Rate ranges between 7.5% 9.75%. Minimum approval and disbursement timing. Limited to areas where there are no documentation, fee, resale and foreclosure related issues, so to protect the banks interest. National Bank of Pakistan (NBP) has announced the computerized launching of a housing scheme to cover all sections of the society with monthly income starting from as low as Rs. 5000/- per month*. *(Conditions apply) Home Construction and Home Purchase loans can be repaid over a period of 20 years, whereas the repayment period for Home Improvement loan is 15 years. The scheme was launched at a function in Karachi presided over by Mr. Shaukat Aziz, Pakistan's Finance Minister. Branded as 'NBP Saibaan' (Housing for all), the scheme offers a maximum loan of Rs 10 million in accordance with the debt burden criterion. Loans are available for Home Construction, Home Purchase and Home Improvement. For Home Improvement Loans the maximum amount is Rs. 2.00 Million. Home Construction and Home Purchase loans can be repaid over a period of 20 years, whereas the repayment period for Home Improvement loan is 15 years. The scheme was launched at a function in Karachi presided over by Mr. Shaukat Aziz, Pakistan's Finance Minister
47
What is NBP Saibaan?

NBP Saibaan is the most affordable House Financing Scheme. You can avail now and repay over a 3 to 20 years period. Home purchase loans up to 10 million Home reconstruction loans up to 10 million Home improvement loans up to 2.0 million (3 to 15 years)
Why NBP Saibaan?

Affordable Easy installment No surprises Flexible Mark-up choices Grace period option Convenient Structured and programmed Minimum approval and disbursement timing Outstanding international reputation: A secure and reliable government bank since 1949. A strong network with approximately 1200 branches around the world. Wide range of products and services
NBP Advance Salary

10 month salaries in advance (certain conditions apply). Minimum documentation. Repayable in 5 years. No processing charges; no collaterals, no guarantees, no insurance. Mark-up charged at 11% per annum on reducing balance method.
48
NBP Cash n Gold

Facility of Rs.5000 against 10 Gms of gold. Mark-up 11% per annum. No maximum limit of cash. Repayable after one year. Roll over facility. No penalty for early repayment.
NBP Kisan Dost

Loans available for the farmers for production, development purposes, for purchase of tractors, for installation of tubewells, for purchase of agricultural implements, micro loans, for godown construction, for construction of fish pond, for livestock farming, for milk processing, for cold storage, bio-gas plants etc. Mark-up 11% per annum. Loans available at the farmers doorsteps. Agricultural experts to guide farmers. Loans available against agricultural passbooks, gold ornaments and paper security.
49
NBP SERVICES
INTERNATIONAL BANKING
National Bank of Pakistan is at the forefront of international banking in Pakistan which is proven by the fact that NBP has its branches in all of the major financial capitals of the world. Additionally, we have recently set up the Financial Institution Wing, which is placed under the Risk Management Group. The role of the Financial Institution Wing is

To effectively manage NBP's exposure to foreign and domestic correspondence Manage the monetary aspect of NBP's relationship with the correspondents to support trade, treasury and other key business areas, thereby contributing to the bank's profitability
Generation of incremental trade-finance business and revenues
NBP offers
The lowest rates on exports and other international banking products Access to different local commercial banks in international banking
DEMAND DRAFTS
If you are looking for a safe, speedy and reliable way to transfer money, you can now purchase NBPs Demand Drafts at very reasonable rates. Any person whether an account holder of the bank or not, can purchase a Demand Draft from a bank branch. If you are looking for a safe, speedy and reliable way to transfer money, you can now purchase NBPs Demand Drafts at very reasonable rates. Any person whether an account holder of the bank or not, can purchase a Demand Draft from a bank branch.
50
SWIFT SYSTEM
The SWIFT system (Society for Worldwide Inter bank Financial Telecommunication) has been introduced for speedy services in the area of home remittances. The system has built-in features of computerized test keys, which eliminates the manual application of tests that often cause delay in the payment of home remittances. The SWIFT Center is operational at National Bank of Pakistan with a universal access number NBPAPKKA. All NBP overseas branches and overseas correspondents (over 450) are drawing remittances through SWIFT. Using the NBP network of branches, you can safely and speedily transfer money for our business and personal needs.
LETTERS OF CREDIT
NBP is committed to offering its business customers the widest range of options in the area of money transfer. If you are a commercial enterprise then our Letter of Credit service is just what you are looking for. With competitive rates, security, and ease of transaction, NBP Letters of Credit are the best way to do your business transactions.
TRAVELER'S CHEQUE
Pak Rupees Travelers Cheques are a negotiable instrument There is no restriction on the period of validity At 700 branches of NBP all over the country At all 400 branches of NBP No limit on purchase NBP Travelers Cheques are the safest way to carry our money
Negotiability: Validity: Availability: Encashment: Limitation: Safety:
51
PAY ORDER
NBP provides another reason to transfer your money using our facilities. Our pay orders are a secure and easy way to move your money from one place to another. And, as usual, our charges for this service are extremely competitive.
MAIL TRANSFERS
Move your money safely and quickly using NBP Mail Transfer service. And we also offer the most competitive rates in the market.
FOREIGN REMITTANCES
To facilitate its customers in the area of Home Remittances, National Bank of Pakistan has taken a number of measures to: Increase home remittances through the banking system Meet the SBP directives/instructions for timely and prompt delivery of remittances to the beneficiaries New Features: The existing system of home remittances has been revised/significantly improved and well-trained field functionaries are posted to provide efficient and reliable home remittance services to nonresident Pakistanis at 15 overseas branches of the Bank besides Pakistan International Bank (UK) Ltd., and Bank Al-Jazira, Saudi Arabia. Zero Tariffs: NBP is providing home remittance services without any charges. Strict monitoring of the system is done to ensure the highest possible security. Special courier services are hired for expeditious delivery of home remittances to the beneficiaries.
52
SHORT TERM INVESTMENTS

NBP now offers excellent rates of profit on all its short term investment accounts. Whether you are looking to invest for 3 months or 1 year, NBPs rates of profit are extremely attractive, along with the security and service only NBP can provide
NATIONAL INCOME DAILY ACCOUNT (NIDA)

The scheme was launched in December 1995 to attract corporate customers. It is a current account scheme and is part of the profit and loss system of accounts in operation throughout the country. Effective 23rd December 2004 National Income Daily Account (NIDA) Slab Rs. 2 Million & above but below Rs. 25 Million Rs.25 Million & above but below Rs .50 Million Rs.50 Million & above but below Rs.100 Million Rs.100 Million & above but below Rs. 250 Million Rs.250 Million & above but below Rs. 500 Million Rate 1.00 % 1.10 % 1.30 % 1.50 % 1.75 %
Rs.500 Million & above but below Rs. 1000 Million 2.00 % Rs.1000 Million & above but below Rs. 2000 Million 2.25 % Rs.2000 Million & above but below Rs. 5000 Million 2.50 % Rs.5000 Million & above 2.75 %
EQUITY INVESTMENTS
NBP has accelerated its activities in the stock market to improve its economic base and restore investor confidence. The bank is now regarded as the most active and dominant player in the development of the stock market. NBP is involved in the following: Investment into the capital market
53
Introduction of capital market accounts (under process) NBPs involvement in capital markets is expected to increase its earnings, which would result in better returns offered to account holders
AGRICULTURAL FINANCE
NBP provides Agricultural Finance to solidify faith, commitment and pride of farmers who produce some of the best agricultural products in the World. Agricultural Finance Services I Feed the World program, a new product, is introduced by NBP with the aim to help farmers maximize the per acre production with minimum of required input. Select farms will be made role models for other farms and farmers to follow, thus helping farmers across Pakistan to increase production. Agricultural Credit The agricultural financing strategy of NBP is aimed at three main objectives:Providing reliable infrastructure for agricultural customers Help farmers utilize funds efficiently to further develop and achieve better production Provide farmers an integrated package of credit with supplies of essential inputs, technical knowledge, and supervision of farming. Agricultural Credit (Medium Term): Production and development Watercourse improvement Wells Farm power Development loans for tea plantation Fencing Solar energy Farm Credit Production Loans
54
Working Capital and Short Term Loans Medium term loans and Capital Expenditure Financing
LOAN STRUCTURING AND SYNDICATION National Banks leadership in loan syndicating stems from ability to forge strong relationships not only with borrowers but also with bank investors. Because we understand our syndicate partners asset criteria, we help borrowers meet substantial financing needs by enabling them to reach the banks most interested in lending to their particular industry, geographic location and structure through syndicated debt offerings. Our syndication capabilities are complemented by our own capital strength and by industry teams, who bring specialized knowledge to the structure of a transaction.
CASH MANAGEMENT SERVICES

With National Banks Cash Management Services (in process of being set up), the customers sales collection will be channeled through vast network of NBP branched spread across the country. This will enable the customer to manage their companys total financial position right from your desktop computer. They will also be able to take advantage of our outstanding range of payment, ejection, liquidity and investment services. In fact, with NBP, youll be provided everything, which takes to manage your cash flow more accurately.
INTERNATIONAL BANKING
National Bank of Pakistan is at the forefront of international banking in Pakistan which is proven by the fact that NBP has its branches in all of the major financial capitals of the world. Additionally, we have recently set up the Financial Institution Wing, which is placed under the Risk Management Group.
55
The role of the Financial Institution Wing is:To effectively manage NBPs exposure to foreign and domestic correspondence Manage the monetary aspect of NBPs relationship with the correspondents to support trade, treasury and other key business areas, thereby contributing to the banks profitability Generation of incremental trade-finance business and revenues
56
NBP AND 1 LINK ATM NETWORK

NBP has joined 1 Link ATM Network, linking it to the endless ATM Banking opportunities. 1Link is the ATM Network that works for you. Today marks the formation of a formidable banking technology network - 1 Link. Eleven banking powers bring NBP to the largest nation wide ATM Network that provides reliable 24-Hours access to cash. ATM Network supports transactions of following banks: Bank Alfalah, Union Bank ,Allied Bank Limited ,Askari Bank, Habib Bank, ABN Amro, Soneri Bank, Bank Al Habib, UBL, PICIC commercial Bank at the following places.
57
INTRODUCTION TO BRANCH
The NBP Rajana Chowk branch is working as main branch at Rajana because there is only one branch of NBP. The bank is currently operating with an excellent deposit base and the efficient staff category which are the back bone in improving the branches performance and upgrading of its exchange department to increase the bank's contacts with major customers like shops situated and farmers within the area while the branch is headed by a Manager guiding to different functions operating within the branch and a sub manager taking the responsibility of staff efficiency working in all the department. Whereas the branch is not completely equipped with modern furniture, technology and but still has pleasant internal atmosphere which really attract the customers to get easy feel during their dealing with the bank especially in rush hours.
FIELDS OF ACTIVITIES
DEPARTMENTS AT NBP
The Departments functioning at NBP as briefed by its concerned officers during the internship are:
General Banking Department Account Department. Remittance Department. Advances Department.
58
GENERAL BANKING
General banking section consists of following sub sections: Inquiry section Inland Remittances Deposits Cash Department Utility Bills
INQUIRY SECTION
Account opening Issuing Cheque Book Term Deposits Travelers Cheque (TC)
ACCOUNT OPENING
Opening of a new account is like a contract between the bank, NBP and customer which is guided by the people under Inquiry section. The preliminary function of this section is to open various types of accounts, by allotting them their Account numbers.
TYPES OF ACCOUNTS
Following types of accounts are opened
PLS ACCOUNT / PLS SAVING ACCOUNT

These accounts are opened mainly by those customers whose banking transactions are not frequent and numerous. Lower and middle income groups, small traders, professionals, farmers and other salaried classes usually make such deposits. Funds can be deposited frequently through cash, cheques, demand drafts, pay orders, telegraphic transfers and other such instruments.
59
The objective of the Bank is to keep such deposits and earn maximum profit by investing the proceeds of the deposits, to help small savers, to fulfill their business needs and to provide assistance in uplifting the economy.
CURRENT ACCOUNT
These are running accounts opened by the individuals .They deposits and withdrawals frequently cheques, demand drafts, pay orders, etc drawn on the branch. Depositors deposit their money and the Bank by accepting these deposits incurs the obligation of paying all types of orders to the extent of the credit balance in the depositors account. These deposits represent current liabilities of the Bank. So the bank has to keep sufficient funds in its hand to meet the requirements of the depositors of these deposits.
SALIENT FEATURES
The minimum requirement for opening the account is Rs. 500. There is no limit for maximum deposit. No limit of deposits and withdrawals is definite. The deposits can be lodged in both local as well as foreign currencies. The deposits can be made by: Individuals Sole proprietary concern Partnership firm Societies and clubs Institutions
The bank collects cheques, demand drafts, etc. and pay all the bills, cheques, pay orders, etc., on the behalf of its depositors. The bank will not pay any sort of profit to the account holder.
60
After time of opening the account in the name of an individual. The bank will record the name and address of the next of the kin of the account holder as disclosed by him, who can be contacted in the event if account remains inactive for more than three years. The bank would not require any prior permission from the account holder for debiting his/her account for charging expenses, fees, commission, mark-up etc arising out of any dealing or services with the branch. The account holder is expected to maintain a minimum balance of Rs. 500 in his account or whatever the minimum amount is prescribed for the purpose. Account statements are provided to the depositors mostly at monthly/quarterly intervals or whenever is required by him.
BASIC REQUIREMENT OF OPENING AN ACCOUNT

The following are the basic requirements for opening an account: Account Opening Form is filled by the customer as per instructions specified on the form. This form records the complete name and address of the account holder. CNIC Copy is attach with account opening form. Passport size photographs are required only for illiterate persons. Introducer is a person who provides the reference of the individual who wants to open an account .Introducer must be of the same bank that he must have an account maintained in that bank. He is in a way providing guaranty to the bank that he will not default. His signatures, name and complete address are also taken along with that person on the account opening form. Signature specimen Card is also attached with Account opening form with signatures of that individual that will be used later for verification when he /she will come for encashment of their cheques.
61
CHEQUE BOOK ISSUANCE

After fulfillment of all requirements for opening an account letter of thanks are issued to both individual and introducer. Cheque book is issued at the time when individual came along with that letter. Account number that is also mentioned in the letter is then get stamped on each and every flip of the cheque book.
TERM DEPOSITS
DSC and SSC are the certificates which are issued by the bank under the condition that they will not be payable on demand, but will be payable on a fixed or predetermined future time or date so they are commonly known as term deposits.
TRAVELERS CHEQUE
Travelers cheque is an instrument that is acceptable against money internationally .TC can be encashed anywhere where we have bank account and later those TCs are presented again for clearing on which branch of national bank they are drawn. At NBP Travelers cheque are issued in denominations of 5000, 10000, 50000 and 100000.At the time of issuing TC, a purchase agreement is signed between depositor and bank.
DEPOSIT SECTION
This section is responsible for collecting cheques which are to paid within city or outside of city for the purpose of clearing .This clearing process get completed with in 3 days
CASH DEPARTMENT
Cash department is responsible for daily cash receipts and cash payments of cash to general public and other services like: Cash Payments C/A PLS(Saving) Prize Bond Payments Demand Notice Collection Cash Receipts
62
UTILITY BILLS SECTION

With the aim of extending this service to the wider range of customers, the number of NBP branches collecting utility bills (electricity) has been increased to a large number of cities. So that the pubic would have easily access without getting much trouble.
Billing and Government Receipt/Payment

This department is performing following functions
Collection of utility bills Collection of dues of education institution Payment of salaries Payment of zakat Payment of pension
REMITTANCE DEPARTMENT
Function of this department is to help in transferring of funds from one place to another. Transfer of funds from foreign country to Pakistan .i.e. all the payments send from outside country to Pakistan or Transfer of funds from Pakistan to foreign country i.e. all the payments send to outside country Pakistan through NBP.
Remittance department here consists of two major sections Local Remittance Foreign Remittance
63
Local Remittance The term inland remittance means transfer of funds from one branch to another with in the country though following banking instruments: Demand Draft Telegraph transfer Mail transfer Pay Order Inland Bills Agency agreement from other banks.
Foreign Remittance
The bank provides the facilities of foreign remittance to the domestic residential and foreigners to send money from one country to another.
Types of payments
Commercial Payments Private payment/Family Remittances
ADVANCES DEPARTMENT
Advances Department is lending loans to individuals Companies, Corporations etc. for different purposes. It provides loans for agricultural and industrial development. Its provides these types of finances Running Finance. Demand Finance.
64
MY INTERNSHIP PROGRAMME
DURING TRANING IN NATIONAL BANK OF PAKISTAN
(RAJANA CHOWK BRANCH, RAJANA)
WORK DONE BY ME AT THE BRANCH

Major activities performed during my internship program are as follows:
ACCOUNT OPENNING DEPARTMENT

In this department, I gain the practical knowledge about opening account. This department deals with opening current and saving account for its customers and all matters regarding thereof. The customers opening current and saving accounts can be categorized as following. Individual Firm Company Trust Staff Others
OPENING AN ACCOUNT
In order to open an account, first of all the customers have to fill a form prescribed by the bank. The person is required to bring some reference or introduction for opening the account. Introducer may be the person who has any account with NBP. Some important information regarding introducer e.g. the name and account number of the introducer is written on the space provided on the specimen signature card. Then in
65
order to find out whether he is a true introducer or not, a letter is sent to him thanking him for this introduction so that anything wrong may come into notice. There are different requirements for different types of accounts and accountholders.
DEPOSITS
The procedure undertaken upon receiving deposits from the customers is as follows Examining the deposit slip to ensure that the name and the account numbers are clearly indicated. Counting the cash and cheques and agree the total with the amount on the deposit slip. After that the pay in slip is validated for cash transaction and transfer and clearing transfer as appropriate before the counterfoil is handed over to the customer. Cheques signed by directors, partners or employees of a company, drawn in favour of them and credited in their account in the bank are to be scrutinized.
WITHDRAWALS
Cheques can withdraw amount. The withdrawals can be made only at the branch where the account is maintained. The officer under his full signature authorizes all cash withdrawals. No third party withdrawal is permitted. In current account, the bank does not offer any interest. We can deposit or withdraw any amount during banking hours.
ISSUANCE OF CHEQUE BOOK

The accountholders request for the new chequebook by presenting the requisition slips along with the authority letter to the concerned office. His signatures are verified before giving him a new chequebook. The presence of the accountholders is compulsory to get a new cheque book. But if he sends a third person to get his cheque book then the procedure is as follows; An authority letter is given to the third party by the accountholders. The accountholders verify the signature of the third person on that authority letter. The bank officer gets the signature of that third person to confirm whether he is the same to whom the
66
accountholder has sent. The bank issues the new cheques book and authority letter is kept buy the bank.
CLEARING DEPARTMENT
Main branch receives the cheques from all of its branches and makes the lots of these cheques again. Main branch sends these cheques to the State Bank of Pakistan where a clearinghouse exits. In this clearinghouse the representatives receive their cheques and go back to their bank's main branches. Then the main branch sends these
cheques to their relevant branches where the validity of these cheques is verified and the accounts of the relevant clients are affected. The statement of clearing was submitted before 1.00 P.M. daily. The whole procedure of clearing is completed within two days.
REMITTANCES DEPARTMENT
This department deals in transfer of money from one place to another or country by
Demand drafts Mail transfer Telegraphic transfer
In this department internees are advised only to observe the working of transfer of money from one place to another place of the country by the above modes of transferring money. During my stay in this department I observed that how demands draft be issued. The procedure is as follows. First the bank receives a written request from the customer to issue a bank draft. The written request is either in banks standard form or separate paper signed by the applicant enclosed with cash or cheques covering the amount of the draft and other charges of the bank.
67
While issuing a bank draft it is necessary that the draft should be free from alternations. All the details must be written clearly in ink. After issuance a demand draft it is handed over to the applicant and its advice containing the particulars of the draft is sent to drawer branch with its necessary information and payment of the draft is making on its presentation.
BILLS COLLECTION DEPARTMENT

Here I collected utility bills like electricity.
ORGANIZATIONAL REVIEW AS A WHOLE

During my stay in National Bank of Pakistan, Rajana Chowk Branch, Rajana. I found it as among one of the best banks in Pakistan. As an internee, I enjoy working their .NBP has a very cooperative staff .I worked there in very congenial and supportive environment. The staff over there is always being ready to guide about bank and its systems. It offers very good package of salary and benefits to its employees. Management is trying to regulate a system for promotions. It has both contract as well as regular employees as it beliefs on the use of strangeness for the cross fertilization of ideas. It has unlimited offers for its employees in the areas of economic well being & development. National bank of Pakistan gives many benefits and allowances to their employees (executives, officers, clerical & non clerical staff). According to the latest circular these are certain allowances, which are announced on Feb 1st by the president of the bank for the convenience of their employees. It also includes revision in basic pay for about @ 8% from OGIII to VP. Other includes Petrol ceiling, Medical allowances, Educational allowances, Special pay for northern areas, Severe winter allowances, Hill allowances, Discomfort allowances, Marriage grant, Funeral expenses, Special allowances for staff (holding PhD qualification bonus Benevolent fund grant, pension, Golden/voluntary handshake schemes), facilities to retiring executives, facilities to the families of deceased executive, Transfer grant, Furnishing limits, Key allowances,
68
House building finance, Maternity charges, Teaching allowances etc. It gives you the opportunities for growth.
69
SWOT ANALYSIS
STRENGTHS
NBP one of the largest financial institutions of Pakistan with eight million of customer base NBP holds 24.6% share of time and demand deposits in the country. Local currency deposits comprise 67% of bank's total deposits while foreign currency deposits account for the rest. NBP has an extensive domestic branch network of 1200 (according to the latest data) branches located all over Pakistan. The Bank also has a presence in 19 international locations including the USA, United Kingdom, Europe and the Far East. NBP's total assets stood at Pak Rs.370 billion on December 2000. This included total earning assets of about Pak Rs.268 billion with gross loan portfolio of Pak Rs.140 billion. The bank also has an investment portfolio of Pak Rs.91 billion, which comprises treasury securities, corporate bonds, shares and other securities. NBP cash provision as percentage of non performing loans equal to 60% this coverage factor for the non performing loans is the highest amongst the nationalized commercial bank. NBP is working as right arm government of Pakistan as it is responsible for all claims of government for recovery as well as payment. All depositor of NBP are in relief that their money security is guaranteed by government of Pakistan. It acts as an agent of the Central Bank wherever the State Bank does not have its own Branch.
70
WEAKNESSES
NBP staff especially at lower considers their work as burden. They usually waste time in other task a part in performing their duty. Using government property for there own need. They are reluctant to accept change brought by latest restructuring efforts. The general out look and interior layout of branches are not as required according to modern banking NBP bearing up large burden in running those branches, which are not producing any income but keep on adding expenditure. NBP is relying on its traditional sources of income it has not taken benefit from innovation in banking like introducing retail banking or consumer banking and using any type of scheme to generate more deposits and producing more advances. Further, more dont even continue its credit card due mismanagement and lack of control. NBP is far behind in offering modern banking facility like automated teller machines then other commercial bank in Pakistan as only eighteen branches in all over country have this facility. NBP has only forty-four on line branches. While from remaining branches data gathering is time consuming, and not fool proof. Quantum of settlement within
different branches is pending because of this updating daily record is becoming very difficult. Customers have to fallow long lengthy procedure for opening of account as well applying for debt. Which discourage most of the people to invest in NBP. In NBP, most of the time merit not has importance in hiring of employees. Such practices are black spot on the face of bank and resulted big losses and fraudulent acts by NBP own employees.
71
OPPORTUNITIES
Reorganizing efforts going on in the NBP has open many opportunities for NBP to grow. NBP current management has boarder vision. They have taken steps to improve customer services, streamline internal procedure and creating a delectating climate for technology initiative.
To achieve above mention objective they have created operation group
Starting of the retail banking initial working. Setting of target for of making at least 300 branches country wide on line. Closing of all those branches, which are burden on NBP. Management to offer specialized services to major corporate including advisory and debt syndication introduces the concept of relationship manager. Comprehensive training programs has been develop to up grade the core banking skills of the existing staff as well as integrate high quality hiring. To improve the motivation of staff a merit-based culture is being promoted. Through overhauling the manpower recruitment preservation and performance appraisal system.
These actions taken by current management provide a great opportunity for NBP for making it future prosper and can make NBP not less than any modern commercialize bank in Pakistan.
72
THREATS
Following are the major threats which national bank of Pakistan is facing
Major threats NBP facing is from its competitor especially from denationalized commercial bank. In which MCB is on the top of the list, The Bank provides 24 hour banking convenience with the largest ATM network in Pakistan covering 15 cities with over 100 ATM locations.
Retail banking and consumer banking resulting in the products such as credit cards, housing finance and automobile finance lending to small individual consumers, and purchases of automobiles, housing, and consumer goods are generally made on a cash basis. These are causing another threat, if not counter will result in significance loss of customers
Recently banks and other financial institutions have introduced innovative schemes to attract deposits, like gift checque scheme by MCB. These schemes offer prizes on short and long term fixed deposits, through lucky draws.
Now banks are using technology which covers the distance no matter how far away any one, through a satellite based, on-line real-time banking system and by offering telephone banking, electronic funds transfer, E-Banking and other modern facilities.
73
SUGGESTIONS
NBP major fault is that wasnt keeping its pace with on going changing in banking industry unlike other bank. Now this bank combining all it power and trying to approach other banks. Latest reorganizing efforts are necessary to make it cost effective also making its facility accordingly to modern banking. These must continue. Bank management has to put its all effort to change the prevailing culture of the bank and to put the foundation stone of business oriented culture. In which employees give important to the bank and its customer. To attract the customer in the future NBP have to make extensive effort to give facilities of retail and consumer banking. Plus the technology in the banking which will be necessary for future banking is another week area need to be stressed. The outlook and interior lay out of the branches is another thing which needs to be improved. The procedure of taking services from the bank must be made easier and straight forward not involving long difficult procedure for simple task.
To remain in the market bank need to be vigilant in the eyes of customer. One way is through promotion efforts, so that people aware about he services of the banking and any addition which the bank as made in the portfolio of its services.
74
RECOMMENDATIONS
The global economic environment has changed, creating challenges and opportunities for the worlds policy makers. The privatization drive has emerged as a strong tool of transformation, which is being recognized as an essential ingredient for the economic well. Being of the countries themselves and for the rest of the world. Now there is a greater awareness that in an interdependent world all countries gain individually if these countries become positive contributor to world economic growth as whole. Banks are playing very important role in the economic growth of the countries. N.B.P. no doubt a positive contributor in this respect but I think there are certain points by adopting which can serve more effectively and efficiently. These points are as under: This is a computer era. With the use of computer we can increase our efficiency. N.B.P. should computerize all its branches. By the use of computer properly these branches can increase there working efficiency. N.B.P. as public service oriented institution has to create business opportunities for themselves. Now a day there is a competition between the banks. Central Asian Republics (CARs) have great opportunities of new business so N.B.P should open new branches in these Republic. Model Banks like City Bank, M.C.B. is using media very effectively to increase the business of banks. So N.B.P. should use electronic media for its business developments. The interference of union in banking business should be minimized as it decreases the working efficiency of the employee as well as the bank. The bank should finance its loans in those projects that are meeting the required standard and should avoid the political pressure. The bank should bring forward the new talent as fresh knowledge and education is considered very important to increase the efficiency and production. There is need to make the outlook situations of branches in those manners that can complete the other modern banks in the banking market.
75
Keeping in view the hard work by the staff members at all levels of management, staff should be given bonus and increment every year. CREDIT CARDS are issued by the different banks like MCB, ABP and Citi Bank etc. but NBP dont issued this type of finance scheme, there is a place for this type of scheme in this bank. Separate desk or counter should be established in every branch to provide the information as required by the clients. The environment of the offices should be comfortable so that the client and staff must feel comfort during business in bank. Unsecured loan are not to be provided in case of banks directions, their families, companies or firms. There are some clients having sound and successful plan but without financially sound and providing securities bank should firms such policies that may solve this problem. I observed that many branches of NBP are over crowded. Less people can work which extra people perform. Number of employees should decrease or new branches should opens for the adjustment of these extra employees. There is too much dependence on handwork and they are not getting at with computer programmed. All the branches of NBP should be computerized. There are some employees untrained which decreases the efficiency of the bank branch. All the employees should well trained. Most of the bank employees are sticking to one seat only, with the result that they become master of one particular job and loose their grip on other banking operation. In my opinion each employee should have regular job change. Refreshes courses for staff are most important in my international organization. All the employees should have their courses according to their requirement. Every year some of the employees should be sent for training to other countries and employees from other countries should be brought here. In commercial institutions like banks, reward and punishment system should be introduced. Means achieve, smart, educated, skilled, self-spoken and well-dressed staff
76
should be rewarded and appreciated and lazy, lethargic staff should be warned and punished. People have to wait for re-cashing their cheques and for paying their utility bills, which is not good for reputation of bank, it should be improved. Promotion should be given to competent persons on merit basis.
77

NBP

Hochgeladen von

Dokumentinformationen

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

NBP

Hochgeladen von

Copyright:

Verfügbare Formate

HISTORY OF BANKING

Origin and Growth of Modern Banking

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

Banks are guardian distributor of cash money.

COMSATS Institute of Information Technology

INTRODUCTION ABOUT BANKING SECTOR

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

HISTORY OF BANKING IN PAKISTAN

EFFECTS OF PARTITION ON BANKING

COMSATS Institute of Information Technology

STEPS TO RESTORE NORMAL BANKING FACILITIES

COMSATS Institute of Information Technology

INTER-DOMINION AGREEMENT ON BANKING

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

GOLDEN HISTORY OF NATIONAL BANK OF PAKISTAN

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

Debit cards Internet banking Call centers Mobile banking

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

Registered &Head Office

Registrars & Share Registration Office

COMSATS Institute of Information Technology

Dr. Asif A. Brohi SEVP & Group Chief, Operations Group

Ziaullah Khan SEVP & Group Chief Agriculture Finance Group

Tariq Jamali SEVP & Group Chief, Compliance Group

COMSATS Institute of Information Technology

N. B. Soomro SEVP , Special Assignments, President's Secretriate

Agha Fidaullah EVP/Group Chief, Special Assets Management Group

Ekhlaq Ahmed EVP & Secretary Board of Directors

Fazal-ur-Rehman EVP & Head P&IR Division, HRM&A Group

Muhammad Hanif EVP & Head HR & OD Division, HRM&A Group

COMSATS Institute of Information Technology

Aamir Sattar SVP & Divisional Head, Financial Control Division

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

AWARDS AND ACHIVEMENTS

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

COMSATS Institute of Information Technology

ORGANIZATION CHART OF NATIONAL BANK OF PAKISTAN DESIGNATIONS FO HIGHER LEVEL OFFICE

SENIOR EXECUTIVE VICE PRESIDENT GRADE 22

EXECUTIVE VICE PRESIDENT GRADE 21

VICE PRESIDENT GRADE 20

ASSISTANT VICE PRESIDENT GRADE 19

GRADE I OFFICER GRADE 18

GRADE II OFFICER GRADE 17

COMSATS Institute of Information Technology

FEX Foreign Exchange JB Journal Banking