Beruflich Dokumente
Kultur Dokumente
Users post & vote on ideas 100 or 1,000 or 5,000 /month Unlimited
Moderation tools
Analytics
Domain aliasing
Customizable widgets
Single sign-on 1 1
Wordpress plugin
Help Email support Email & phone1 support
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Feature not available in the least expensive subscription package
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Companies using the Salesforce CRM system should also consider http://www.salesforce.com/crm/customer-service-support/ideation/
Setup
The time required to craft the business case, secure buy-in at appropriate levels and obtain project financing will vary from institution to institution.
Once the decision is made to move forward, a mid-level or associate level member of the product development team can complete basic set-up in
a day or less. This includes
• Creating corporate account with selected vendor and entering billing information
• Creating moderator and administrator user accounts
• Uploading the company logo and minor customization of the look and feel of the idea’s site
• Completing a short company profile
• Pre-populating the idea’s list with a few key items from the product development backlog
• Publishing blog, Twitter and Facebook posts announcing the idea’s platform and encouraging the user community to participate
Companies with established product development backlogs should allocate additional time to populate the platform. It takes roughly 1 hour to
upload 25-50 ideas manually or several hours to figure out how to successfully upload ideas from excel.
Advanced set-up may require assistance from you company’s user experience designer, web master and application engineering teams. Advance
set-up will likely require 1-2 personnel weeks (measure of effort) and 2-4 weeks of elapsed time. Advanced set-up includes
Community Management
Once the idea’s community is set-up, a typical start-up should allocate 1-2 hours per day for a product manager or product marketing manager to
build, engage and leverage the community. Typical activities include