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Mannu Tanwar
Address: 830/12 B Shanti Nager,Gurgaon Mobile No.: +91-9717532923 Email id: Work for the growth of the organization with a feel of responsibility, consistency and persistence.


B.C.A with 2 Year of IT service experiences currently working with Innovative Design Tech Pvt Ltd. Ability to handle Troubleshooting on IT related issues, establishing healthy & prolonged honest relations with Team Members. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.

Client OS Desktop / Laptop Hardware

: Windows XP /Vista /Windows 7 Installation, Configuration. : All Models of HP, Dell, Compaq, and Lenovo Laptop Desktop, Printers. : Software Installation & Troubleshooting.

Mailing Antivirus Networking

: Microsoft Outlook, Outlook Express, Windows Live Mail, : Norton, Quick Heal, MacAfee Installation & Deployment on Clients. : Installation &Troubleshooting of LAN. Installation, Upgrading, Maintenance & Managing: 1. Peer to Peer Network. 2. Client- Server Network.


Innovative Design Tech Pvt Ltd

Desktop Engineer

Since Feb 2012 to Till Date

Key Responsibilities: o Maintenance the availability of company computer systems including Desktop, Laptops, Local and Printers.

Troubleshoot problems Desktop & Laptop Hardware and OS Configuring of & all types of LAN Cabling.

Driver &

Devices. Configuration New user Profile, IP Address and LAN, WAN services maintaining o Installation, Customization and Administration of Windows XP & Windows 7 Ultimate. o Configure access to shared folders, Manage shared folder permissions, Configure file system permissions, Ownership of files and folders. o o o Local and Network Printer Installation, Configuration and Sharing. Solve internet related problem Configuration Basic TCP/IP Setting. User account creation, User account deletion and modifying Users assigning permissions. o Resolve windows, application & system setting related issue of In-house and Outside Users through Team Viewer, VNC, & Remote Desktop . o Installation and Configuration of Outlook / Microsoft Outlook Express, Backup/Restore Working experience. o Issue, Shared Printer and Network related issues.

Technical Skill:
o Knowledge of Desktop / Network Hardware Components Installation, Up gradation and Troubleshooting. o Work on Experience of Windows XP & Windows 7/ 8 Installation, Customization and Troubleshooting in Different Vendors Product (Desktop / Laptop). o Installation & configuration of LAN Network in Windows Environment (Win XP, VISTA and Win7 Etc.) o o o Fault finding & trouble shooting of Monitor, SMPS, and Mother Board. Installation of various software, Application and Utilities. Managing the installation and configuration part of all standard software as per the Company policy.


Qualification B.C.A 12th 10th

School/College Ansal Institute of Technology Gurgaon Army Public School Lucknow Army Public School Lucknow

University IP University C.B.S.E C.B.S.E

Passing Year 2011 2008 2006

Grade 68 % 63 % 60 %


Fathers Name : Date of Birth : Marital Status : Languages Known: DECLARATION

Mr. surrender Singh 11th Sep 1989 Single Hindi, English

I hereby declare that the abovementioned information is true to the best of my knowledge.

Date Place (Mannu Tanwer)