NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

Introduction
National Credit and Commerce Bank Ltd started its journey since 1985 as an investment company in Bangladesh. The aim o the company !as to mo"ili#e resources$ develop country%s &ndustrial and Trade 'ector and playing a catalyst role in the ormation o capital market as !ell. &ts mem"ership !ith the "ro!se helped the company to a great e(tent in this regard. The company operated up to 199) !ith 1* "ranches. Therea ter !ith the permission o the Central Bank converted in to a ull ledged private commercial Bank in 199+. Their paid up capital !as Tk. +9.,, crore at their starting period. 'ince its "eginning NCC Bank Ltd has ac-uired e(cellent reputation "y providing sincere personali#ed service to its customers in a technology "ased environment. The Bank has set up a ne! standard in inancing in the &ndustrial$ Trade and .oreign e(change "usiness. &ts various deposit / credit products have also attracted the clients0"oth corporate and individuals !ho eel com ort in doing "usiness !ith the Bank. Direction & Management of NCC Bank Ltd 1 )+0mem"er "oard o directors$ including the chairman and a vice0chairman oversees the a airs o the "ank. The managing director is its chie e(ecutive. The unctions o "ranches are carried out under direction and surveillance o 2eneral 3anager and his 4eputy 3anager. The "ank had 58 "ranches and 1,18 employees. The registered head o ice o the "ank is at 4haka. The "ank conducts traditional commercial "anking unctions as !ell as oreign e(change "usiness and provision o other inancial services. Capital Structure of NCC Bank Ltd The "ank has a strong capital "ase. &ts authori#ed capital is T5. )5,,.,, million !hile it6s paid up capital is Tk.1),1.79 million. The share price o the "ank is par value Tk.1,,.,,. To meet the overall re-uirement the "ank "orro!s rom Bangladesh Bank and other "anks and inancial institutions. 'o ar the "ank has "een a"le to meet its capital ade-uacy re-uirement success ully.
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NCC Bank Limited

Corporate Culture of NCC Bank Ltd

[OVERALL BANKING SYSTEM OF NCCBL]

NCC Bank is one o the most disciplined Banks !ith a distinctive corporate culture. &n this "ank$ it "elieves in shared meaning$ shared understanding and shared sense making. The people o "ank can see and understand events$ activities$ o"jects and situation in a distinctive !ay. They mould their manners and eti-uette$ character individually to suit the purpose o the Bank and the needs o the customers !ho are top importance to them. The people in the Bank see themselves as a tight knit team8 amily that "elieves in !orking together or gro!th. The corporate culture they "elong has not "een imposed. &t has rather "een achieved through their corporate culture.

Mission & Vision of NCC Bank Ltd.

Mission To mo"ili#e inancial resources rom !ithin and a"road to contri"ute to 1gricultures$ &ndustry / 'ocio0economic development o the country and to pay a catalytic role in the ormation o capital market.

Vision To "ecome the Bank o choice in serving the Nation as a progressive and 'ocially 9esponsi"le inancial institution "y "ringing credit / commerce together or pro it and sustaina"le gro!th.

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

Board of Directors Tofazzal ossain !l#a$ Md. Nurun Ne%az Chairman$ ;(ecutive Committee o the Board !.S.M. Main "ddin Monem :ice Chairman$ Board o 4irectors Ma#&u&ul !lam Tara 4irector '.( Ma#mud 4irector Md. S#a#$a#an 4irector Mo#ammad !li 4irector Mo#ammed Nurul !min 3anaging 4irector *ak#rul !n%ar 4irector !n$uman !ra Begum 4irector Masuda Begum 4irector )o$&e#an Banu 4irector Manzurul 4irector assan Talukder !&dus Salam Chairman$ 1udit Committee o the Board 4irector

Chairman$ Board o 4irectors

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

)ationale of T#e Stud+

The purpose o the study is to make a "etter understanding o major activities and pro"lems in the "anking sector o Bangladesh. By this !ay people can kno! ho! the Bank6s o our country attempts to ind solutions in competitive "usiness environment. By this study it is possi"le to kno! ho! NCC Bank provides their service$ ho! they interact !ith their customer$ and ho! they earn pro it.

,&$ecti-e of T#e Stud+

The primary o"jective o this study is to kno! the overall "anking activities o NCC Bank Ltd. There are some speci ic o"jectives. These are as ollo!s< 1. To kno! the procedure o general and advance "anking activities o NCCBL ). To evaluate their operations +. To ind out their pro"lems =. To 'uggest or recommend to solve their pro"lems

Met#odolog+ of T#e Stud+

This is an e(ploratory type research. To conduct this study data are used rom primary sources and secondary sources. To collect primary sources o data at irst target population is set. &n this study the target population is all the employees o NCC Bank Ltd. The sample si#e is eight employees o NCCBL. The age limit o sample si#e is !ithin +) to 5, years old. 'ample si#e is selected "y using non random sampling techni-ue. 1 ter the selection process data is collected through conversation and o"servation techni-ue.
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

The !e"site o NCC Bank Ltd is used or secondary sources o data.

Limitations of T#e Stud+

The main constrain o the study !as insu iciency o in ormation$ !hich !as re-uired or the study. There are various in ormation the "ank employee can6t provide due to security and other corporate o"ligations. 'ince the "ank personnel !ere very "usy$ they could not provide enough time. 'ometime it is tough to indenti y that !hich in ormation is correct "ecause there is dissimilarity "et!een one "anker to another. The "anker also unkno!n o many things.

Discussions. *indings & Suggestions

!ccount ,pening !cti-ities of NCCBL The relationship "et!een "anker and his customer "egins !ith the opening o an account. There are many kind o account e(ist in NCCBL$ these are Current 4eposit >C4?$ 'avings 4eposit >'4?$ 'pecial 'aving 'cheme >'''?$ 'hort Term 4eposit >'T4?$ / .i(ed 4eposit 9eceipt >.49?. The interest rates are also distinctive or di erent kind o account. 'uch as or 'avings account interest rate is *@$ or Current account interest rate is ,@$ or 'hort Term 4eposit interest rate is 1,@$ and .i(ed 4eposit interest rate is 9@ to 9.5,@. 'pecial 'aving 'cheme >'''? also kno!n as 4eposit Aension 'cheme >4A'? is a monthly installment "asis account. &t is a more competitive product o NCCBL compare !ith any other "ank6s 4A' account. 4ue to no deduction o money !hich they declared a ter the maturity date o this account a huge amount o customer open it in NCCBL. The interest rate also higher compare !ith any other "ank. &ts interest rate is 1).1,@. /-aluation of !ccount ,pening !cti-ities

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

1ccount opening procedure o NCCBL is very good. They collected all the necessary documents !henever they open an account. ,nl+ fi-e to ten minutes are re0uired to open an account if all t#e documents are correct. 1eoples are %illingl+ comes to open an account in t#is &ank. T#e+ don2t need to force or con-ince to t#eir client to open an account in t#eir &ank. There are some negative sides also of t#eir account opening acti-ities. Sometimes peoples are #ig#l+ dissatisfied %#ene-er t#e+ found t#at lots of information t#e+ #a-e to pro-ide. T#e aut#orit+ of NCCBL does not manage an+ introducer for t#eir potential client. 3it#out introducer it is not possi&le to open an account. So. t#e+ loss man+ ne% client. Still NCCBL perform t#eir transaction %it# c#e0ue &ook. 1eoples are dissatisfied of t#eir traditional ser-ice. T#eir interest rate is not more t#en #ig#er compare %it# t#eir competitor. 3#en t#eir ne% client fill up t#e account opening prescri&ed form t#en t#e account opening officer don2t input all t#e information into #is computer s+stem. It is -er+ &ad for future in0uir+. 1rocess of C#e0ue Book Issues NCCBL provides three kinds o che-ue "ooks. These are current$ savings and 'B4 >.B?. Current che-ue "ook6s pages are consisting o t!enty to i ty pages$ savings account che-ue "ook6s pages are consisting o ten pages and 'B4 >.B? consists o t!enty pages. Chen they provide a che-ue "ook they deduct a charge !hich value is Tk 1) or savings$ Tk )+0 58 or current and Tk )+ or 'B4 >.B?. Che-ue "ooks are provided "y t!o !ays$ one is providing "y re-uisition slip and another is direct re-uisition slip. C#e0ue Book2s re0uisition slip4 Customers 'ervice B icer receives these types o slip rom the client6s and gives the che-ue "ooks under processing. Arocessing means Che-ue Book6s collect rom the volt and then put an account num"er in the che-ue "ook$ !rite do!n the serial num"er o the che-ue "ook in the re-uisition slip and che-ue "ook register$ then :eri ied client signature. 1 ter all this things the Arincipal B icer sign in the che-ue leaves and sent the che-ue "ook to another Arincipal B icer or sign. 1 ter his sign the client can receive the che-ue
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

"ook. Then the o icer posting the serial num"er o the che-ue "ook6s lea in the computer. Direct re0uisition slip4 Chen a ne! account is open then the o icer provides a direct re-uisition slip to the ne! account holder or getting his8her ne! che-ue "ook. & an account holder "roke or lost his8her e(isting che-ue "ook or re-uisition slip then also these direct re-uisition slip is to "e provided.

/-aluation of C#e0ue Book Issue 1rocess The che-ue "ook o NCCBL in not more secured. There is no security layer e(ist in their che-ue "ook. 'o$ anyone can make copy or counter eit o their che-ue "ook. The che-ue "ook6s lea is very short. &t is containing 1, to 5, lea s. Aeople !ant more lea in their che-ue "ook. There are some positive sides also. They can issue a che-ue "ook very -uickly. Chenever they issue a che-ue "ook it is checking three times. !ccount Closing and Transfer !cti-ities &n NCC Bank Ltd account is closing "y t!o !ays. Bne is closing "y "anker$ and another is closing "y customer re-uest. & any customer doesn6t maintain any transaction !ithin si( years or the account >18C? "alance "ecomes lo!er than the minimum "alance$ "anker has the right to inactive or closes an 18C. 'ometime many account "ecomes inactive due to Bangladesh Bank6s circulation. & the customer !ants to close their 18C$ they !rite an application to the manager and re-uest him to close their 18C. 'ometime customer !ants to trans er their account to another "ranch o NCCBL. &t may occur or many reasons. Transportation pro"lem$ home shi ting$ to get oreign e(change acility$ are signi icant reasons to trans er account. 'ometime it may occurred to maintain relationship !ith the "anker !ho trans er to the another "ranch.

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

/-aluation of !ccount Closing and Transfer !cti-ities NCCBL doesn6t maintain letter !ith their client !ho are irregular to continue their account. 3any clients don6t kno! their account "alance is insu icient. & NCC Bank Ltd !arns their customer a"out their "alance statement then many o their account may not "e closed. Chen customers are !illingly !anted to close their account then there is no prescri"ed orm availa"le in the "ank. This is a great pro"lem or uneducated customer !ho doesn6t kno! ho! to !rite an application. & there is prescri"ed orm availa"le then it is easy to apply to the "ank to close an account. 1ccount trans er process o NCCBL is very good. Customers are not hampered i they !ant to trans er their account to another "ranch.. )emittance Department !cti-ities NCC Bank is the mem"er o 3oney 2ram and 'C&.T >'ociety or Corld!ide &nter0 Bank .inancial Telecommunication Net!orks?. Dsing the services o this glo"al net!ork$ non0resident Bangladesh nationals can send money rom a"road to their home country !ithin a e! minutes !ithout any risk. NCC Bank has also arrangement !ith oreign money e(change companies like D1; ;(change Co$ 9edha01l01nsari Co$ Alacid e(press$ Ea"i" ;(press Company$ F0Aress 3oney etc. /-aluation of )emittance Department !cti-ities NCC Bank is an authori#ed dealer o many oreign maney e(change companies. But their many oreign currency collections are per ormed "y 3oneygram. Customer "rings an eight digit A&N num"er. 'ay it to the authori#ed o icer. Then the o icer trans ers the amount to his8her account. & the customer has no account in this "ank then the o icer issues a voucher e-uivalent o the amount. This all steps are accomplished "y more secured !ay. Because !ithout the A&N num"er and the avoring person money has not dis"ursed. 1lthough this total step is per orm "y computer system. 'o there is not as much o possi"ility o error.
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

!ccounts or Cas# Department !cti-ities This department starts the day !ith cash in vault. &t should "e dealt very care ully. 'o this department is to handle !ith highly secured consideration. 1ll cash receipts and payments are made through this department. 4epositors deposit money in their account through this section "y deposit slip. This section also receives cash rom customer or opening pay order$ Bank dra t. This department also responsi"le or cash payment against the !ritten che-ue. 1 ter matching signs and checking "alance authori#ed o icer pay cash. ;lectricity "ill and 2as "ill also taken "y this department. /-aluation of !ccounts or Cas# Department !cti-ities There are ive cash o icers are al!ays dedicated to serve their client highly. They don6t leave their place in service period !ithout any cause. Three CCT: cameras monitor all the activities or security purpose. Their cash department is not !ell decorated. 1lthough there is no AB' machine is e(ist in the cash department. 3ost o the time ake note is ound in their cash department. &t is ocus on their irresponsi"ility. No training session is occurred or their cash department6s o icers. C#e0ue Clearing Department !cti-ities &n Bangladesh Bank there is a very large room !hich contains i ty or more ta"les or each "ank that is called the clearing house. There are t!o types o clearing house. These are as ollo!s< 1. 1st Clearing Eouse >Banks !hich are conducting !ithin 1km o Bangladesh Bank? ). )nd Clearing Eouse >Banks !hich are not conducting !ithin 1km o Bangladesh Bank? Clearing ouse 1rocess

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

NCC Bank Ltd has a che-ue clearing department !here an o icer al!ays per orms to complete this process. This process is starting !ith collecting other "anks che-ue rom their client. The "ank takes the responsi"ility to collect the amount o money o this che-ue on "ehal o their client rom the desired "ank. .rom 9am to 1)pm this di erent "ank6s che-ue and pay orders is collected. 1 ter collecting these che-ues the authori#ed o icer posting all this che-ue6s amount and the "ank6s name in the computer system. Then the o icer print out a copy o this posted value. 1 ter doing that the o icer sorting all the che-ue "ank and "ranch !ise and attach a counter o every che-ue. 1 ter doing this jo" the o icers take so t copy in their pen drive. Then they !rite an advice copy !here the total value is included or mentioning !hich is de"ited rom this "ank. /-aluation of C#e0ue Clearing Department !cti-ities Che-ue clearing department is very sensitive department or any "ank. By this

department NCC Bank Ltd take the responsi"ility to pass the other "ank6s che-ue on "ehal o their client. 1t this "ank many o icer o their di erent "ranches are per ormed o this process. Their clearing house is very active. No che-ue is dishonored !ithout any reason. They pass the che-ue only i the amount is availa"le in the client6s account. Big amount che-ue is passed "y the permission o higher authority. 1a+ment ,rder 51,6 Department !cti-ities The Aay Brder is an instrument issued "y "ank. &t should not "e dishonored "ecause the customers purchase it "y cash payment. 3any government or private o ices !ant it !hen someone applying or jo" or some time it is used or "usiness purpose. The maturity o AB is ten years. & any customer !ants to take a Aay Brder >AB? at irst he8she deposit money and commission along !ith AB application orm. &n the application orm he8she included their necessary in ormation such as payee6s name$ date$ AB no$ etc. 1 ter checking and approval o the instrument "y the authority$ it is delivered to customer. 'ignature o customer is taken on the "ack side o the counterpart o Aay Brder.
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

/-aluation of 1a+ment ,rder 51,6 Department !cti-ities The task o AB issue is very sa e or any "anker. ;veryday NCC Bank Ltd issues i teen to t!enty AB. They can issue a AB very -uickly. Their customers are very pleased or their s!i t service. They use three seal and t!o signatures or issuing a AB. Though using these three signatures is very time consuming "ut it is much secured also. They maintain a registered "ook. &n this registered "ook all the in ormation is included o every AB. They are using Bangla and ;nglish language or issuing a AB. 'ome AB is issued "y Bangla and some AB is issued "y ;nglish. 'o it makes con using !hen to add total amount.

!d-ance Banking or Loan Department !cti-ities 1dvance inancial products o NCCBL are mainly categori#ed "y Continuous loan$ Term loan$ Loan under '3;. They provide loan "y assessing all the criteria as per Bangladesh Bank La!. The interest rate o their loan product is ourteen to si(teen percent. They may collect mova"le product or asset or the hundred percent cash payment against loan dis"ursement. They are using C&B report$ C92 rating !henever they lending money. By C92 rating they can determine the per ormance o any loan project. C&B >Credit &nvestigation Bureau? is a prescri"ed orm provided "y Bangladesh Bank. &t has to maintain or lending purpose. Loan )eco-er+ !cti-ities

&t is the duty o the Bank to recover the landed und !ithin the speci ic time. & the "orro!er ails to repay the money !ithin the mentioning period "ank !ill declare him as a de aulter. Bank recovers the und "y selling the securities given "y the "orro!er or "y ree#ing his account.
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

9ecovery o loan can "e made "y three !ays. These are Aersuasive$ voluntarily$ and legally. Aersuasive recovery means i the "orro!er didn6t paid the due amount o loan in time then the irst step o "ank is private communication !ith him. &t creates a mental pressure on "orro!er to repay the loan amount. &n this case "ank can provide some advice to the "orro!er or repaying the loan. :oluntarily recovery method is applying "y some steps. These are "uilding task orce$ arranging seminar$ loan rescheduling policy$ !aiver o interest rate$ etc. Chen all steps ail to keep an account regular and the "orro!er does not pay the installments and interests then "ank take necessary legal steps against the "orro!er. /-aluation of !d-ance Banking or Loan Department !cti-ities 1 ter dis"ursing any loan they continuously monitor it. They maintain letter to communicate !ith their loan customer. & any loan installment is overdue they immediately negotiate !ith the "orro!er. Their every employee o advance department is highly educated and smart. Their loan customers get highly support rom this "ank.

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

!ppendi7 Aer ormance at 2lance o NCC Bank Ltd Aarticulars 1uthori#ed Capital Aaid up Capital 9eserve und ;-uity und 4eposits Loans and 1dvances &nvestment 9etained Aro it &mport Business ;(port Business 4ividendG Cash >@? Bonus >@? Bperating income Bperating ;(penses Aro it Be ore Ta( Aro it 1 ter Ta( Total 1ssets .i(ed 1ssets 9B1 9B; ;A' ;nd o year share price >Tk.? Capital 1de-uacy 9atio ),,+ 75,.,, 55).55 51,.7+ 1$,*+.)8 1=$*7+.= ) 1)$85,.8 5 )$9**.,) ,.5= 1+$,89.9 = =$9*7.++ 1,.,, 1,.,, )$)*).8* 1$*+7.9) *)=.9= 79.1) 17$=+9.9 + +,,.=1 ,.=5@ 1*.1,@ +,.99 189.75 9.,1 ),,= 75,.,, *,7.81 7*1.18 1$,*9.)+ 1*$,*9.) + 15$)11.1 5 =$+85.)+ 1=.)8 1+$)7=., 8 5$771.*5 0 +,.,, )$)8+.+7 1$5*).88 7),.=9 )85.1* )1$=*9., ) )97.)) 1.++@ ),.8+@ =*.91 5==.75 9.,5
Page 13 of 30

),,5 )$5,,.,, 975.,= 88=.9, 1$859.9= )1$=78.) ) ),$5++.1 + +$,1,.=5 1,.+1 1*$)9*.+ , 7$77*.+, 1,.,, 1,.,, )$9+).,, 1$91+.** 1$,18.+= +5).,8 )*$11=.1 + +,8.1= 1.+5@ 18.9+@ +*.11 +1).75 9.,)

),,* )$5,,.,, 1$),1.79 1$)15.58 )$=17.+7 )8$1=7.+ = )=$*78.+ * +$55).,8 7.8+ 17$*=*.8 , 8$557.,, 1,.,, 1).5, +$91+.19 )$*=5.*) 1$)*7.57 =79.)) +)$*15., 1 +5+.71 1.=7@ 19.8)@ +5.== )89.)5 9.78

Taka in million ),,7 )5,,.,, 1+5).,1 1995.+* ++)*.5) +=9,1.77 +)*87.75 *)**.*) 8.1+ )8779.)1 9577.9) 0 +,.,, 5)*9.,+ +=88.78 1+5*.+) *77.18 =)5)).85 5)).,, 1.59@ ),.)+@ 5,.,9 ==1.5 1,.*1

NCC Bank Limited

Non per orming Loans as @ o Total 1dvances :olume o Non0per orming Loans 1dvance84eposit 9atio >@? 1mount o provision against classi ied loans 1mount o provision against unclassi ied loans 9.75 1$)5+.+5 87.58@ 7++.8* 118.+=

[OVERALL BANKING SYSTEM OF NCCBL] 7.87 1$188.=, 9=.**@ *5,.,* 1+8.9, =.8) 981.5= 95.*,@ =,5.75 ),).1= =.95 1$)1).)* 87.*8@ 5)+.58 )8).,9 =.17 1+5+.+1 9+.**@ *==.11 +88.78

,rgan gram of NCC Bank Ltd Business ,&$ecti-es of NCCBL 3ake good relationship !ith client / sound investments 3eet capital ade-uacy re-uirement at all the time ;nsure 98@ recovery o all advances ;nsure a satis ied !ork orce .ocus on ee0"ased income 1dopt an appropriate management technology &nstall a scienti ic 3&' to monitor Bank6s activities

1roduct & Ser-ices

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NCC Bank Limited

!. *inance8Loans4

[OVERALL BANKING SYSTEM OF NCCBL]

Cash Credit 'ecured Bverdra t Bank 2uarantee Long Term and 'hort term inancing Eouse Building Loan Car Loan 'mall Business Loan

Loan 1gainst &nvestment &nland Bill Aurchase Lease inance 'chemed Aersonal Loan scheme .estival 'mall Business Loan 'pecial Eouse Building Loan Credit Card

B. *oreign /7c#ange4 Non 9esident .oreign Currency 4eposit 1ccount >N.C4? Non 9esident B4T 4eposit 1ccount >N9T1? 9esident .oreign Currency 4eposit 1ccount >9.C4? .oreign Currency 4eposit 1ccount Ea"i" Iatar 1l .ardan 4haka Hanata 3oney2ram D1; ;(change Alacid ;(press 1ra" National Bank >1NB?

C. Deposit Sc#eme4 NCC Bank 'pecial 'avings 'cheme>'''? .i(ed Term 4eposit >.49?
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NCC Bank Limited

'hort Term 4eposit >'T4?

[OVERALL BANKING SYSTEM OF NCCBL]

'aving Bank 1ccount >'B 18C? Current 4eposit 1ccount >C4 18C?

T+pes of !ccounts Current Deposit &nterest 9ate ,.,,@ &ndividual 1ccount Hoint 1ccount Aroprietor 'hip 1ccount Limited Company 1ccount *i7ed Deposit &nterest 9ate 909.5,@ &ndividual 1ccount Hoint 1ccount Aroprietor 'hip 1ccoun Limited company 1ccount Sa-ings Deposits &nterest 9ate *.,,@ &ndividual 1ccount Hoint 1ccount Aroprietor 'hip 1ccount Limited Company 1ccount

S#ort Term Deposits &nterest 9ate 1,.,,@ &ndividual 1ccount Hoint 1ccount Aroprietor 'hip 1ccount Limited company 1ccount

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NCC Bank Limited

*i7ed DepositsG

[OVERALL BANKING SYSTEM OF NCCBL]

.i(ed deposit is one$ !hich is repaya"le a ter the e(piry o a predetermined period i(ed "y account opener. The period varies orm + months to 1) months. These deposits are not repaya"le on demand "ut they are !ithdra!a"le su"ject to a period o notice. Eence$ it is a popularly kno!n as JTime 4eposit6 or JTime Lia"ilitiesK. Normally the money on a i(ed deposit is not repaya"le "e ore the e(piry o a i(ed period. Interest )ate of *D) at NCCBL .or + months9.5,@ .or * months9.)5@ .or 1) months 9.,,@ The .49 "ecomes rene!ed automatically in NCCBL i the customer does not !ithdra! it a ter the date o maturity. C#ecklist of Documents to &e ,&tained for Various T+pes of !ccounts Sa-ing !ccount4 Collect an 1ccount opening orm rom the Bank. .ill all the re-uirements o the orm. Nominee is to "e speci ied i the applicant re-uired. ) copy passport si#e photograph !ith introducer6s signature and account num"er The account holder sign o his8her o!n sel in ront or the speci ic "ank Arinciple B icer in the account opening orm. National &4 card6s photocopy

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NCC Bank Limited

Current Deposit !ccountG

[OVERALL BANKING SYSTEM OF NCCBL]

Collect an 1ccount opening orm rom the Bank. .ill all the re-uirements o the orm. Nominee is to "e speci ied i the applicant re-uired L Ahotograph is most important or any account.

National &4 card6s photocopy

Sole 1roprietors#ip4 Ahotograph o signatories attested "y introducer. Copy o valid Trade License. T&N Certi icate. 1801 permission rom Bangladesh Bank 'ignature !ith "usiness seal

1artners#ip4 'ignature Card Ahotography o signatories attested "y introducer Aartnership 4ee Aartners letter o authority to open account and authori#ation or operation Copy o valid Trade License
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

1801 permission rom Bangladesh Bank

Limited Lia&ilit+ Compan+ 'ignature Card Ahotograph o signatories attested "y introducer. Copy o 3emorandum and 1rticles o 1ssociation Copy o Certi icate o &ncorporation and commencement o "usiness >&n case o pu"lic Ltd. Co? Copy o Board 9esolution to open the account and authori#ation or operation. List o 4irectors and signatories along !ith addresses 'ignature !ith company seal

!ssociation8Trust8Societ+4 'ignature Card Ahotograph o signatories attested "y introducer Copy o 9esolution o governing "ody to open the account and authori#ation or operation Copy o consolation 8 "yla!s8 rules. Certi icate o registration List o authori#ed signatories and mem"ers o the governing "odies along !ith address Trust 4eed
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NCC Bank Limited

Ser-ices of NCC Bank Ltd. Brokerage Eouse

[OVERALL BANKING SYSTEM OF NCCBL]

3em"er$ 4haka 'tock ;(change Ltd. .ull 'ervice 4epository Aarticipant

Treasury 'ervice Arimary 4ealer o 2ovt. 1pproved 'ecurities

9emittance 'ervice

Correspondence arrangement !ith more than ++, .inancial &nstitutions all over the Corld .or Cage ;arners 9emittance they have 1gency arrangement !ith 1) reputed ;(change Eouses covering major locations.

NCC Bank Card Di-ision NCC Bank has launched its :isa Credit Card 'ervice on 1ugust ))$ ),,5 and they are o ering three types o cards !hich are :isa Classic$ :isa 2old >Local? and :isa 4ual Currency Card >2lo"ally and locally?. 'ince then !ere a"le to reach 5,,, cards$ "oth corporate and general. 3#+ NCC Bank Credit Card9

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

Lo!est interest rate in the country >)@ per month? 4ual Currency :isa Credit Card Bne supplementary card ree o cost or li etime >'pouse only? Treasure point acilities including oreign part 'hortest process or 4ual Currency card$ only )= hours 9oaming 3o"ile Ahone "ill payment acilities Dse o additional 1=) 1T36s Booth and *,, AB' o 4utch0Bangla Bank

T#eir Commitments They promise the ollo!ing servicesG 4edicated service at client6s door steps 'porty .aster service 'ecurity o cards Team !ork Transparency Iuick decisions

3ide )ange of !cceptance NCC "ank :isa Credit Card is accepted at over 5$,,, merchant outlets around the country. Their !ide range o merchants include Eotels$ 9estaurants$ 1irline and Travel 1gents$ 'hopping 3alls$ Eospitals$ He!ellery 'hops$ 3o"ile Ahone and &nternet 'ervice Aroviders$ Aetrol Aumps
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

and many more. No! NCC Bank :isa Credit Cards can also "e used at all 1=) 1T36s Booth and *,, AB' >Aoint o 'ale? o 4utch0Bangla Bank. Instant Cas# !d-ance Clients do not need to carry cash any more i they have a NCC Bank Credit Card. They can !ithdra! cash up to 5,@ o their credit limit rom any 1T3 across the country that sho!s :isa logo. Credit *acilities NCC Bank :isa Credit Card o ers ree Credit acility up to =5 days and minimum o 15 days !ithout any interest >Aurchase only?. Supplementar+ Card NCC "ank :isa Credit Card holder can also enjoy spouse Credit Card ree o cost or li etime and issue more 'upplementary card )e%ard 1rograms 1s a NCC Bank :isa Credit Card holder$ client !ill accumulate Treasure points or every purchase made "y using :isa Credit Card. .or every Tk. 5, and D'4 1 spent on their Credit Card and !ill earn 1 and 1.5 Treasure Aoint accordingly and "e closer to redeeming the re!ard o their choice.

*le7i&le 1a+ment ,ption

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

Cith the NCC Bank :isa Credit Card$ customer have the convenience to pay as little as 5@ o their outstanding >or Tk. 5,,$ !hichever is higher? on the Card account every month$ thus having the po!er and le(i"ility to plan their payments. !uto:De&it 1a+ment *acilit+ Cith the NCC "ank Credit Card$ customer no longer has to stand in long -ueues or paying their monthly "ill. They can pay their monthly "ill through NCC Bank 1ccount "y instruction 1uto0 4e"it. Corporate Visa Credit Card The ne! dimension o NCC Bank :isa Credit Card is Corporate Credit Card !hich has already started to "ene it the Corporate Eouses. ,&$ecti-e of Corporate Customers .ast and 1ccurate 'ervices ; ective Communication 1ttractive Aricing >1nnual ee 5,@ discount on card ee? 'trong Communication 'miling aces o the Bankers 2ood 1m"ience in the Bank

Balance Transfer *acilities & anyone holds other Bank Credit Card$ then NCC Bank !ill issue a credit card !ith e-uivalent limit and !ill issue a pay order "y de"iting card 18C rom "alance trans er option or the e-uivalent amount o total outstanding in order to ull settlement and cancellation o other Bank 18C.
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NCC Bank Limited

)emittance 1roducts

[OVERALL BANKING SYSTEM OF NCCBL]

'pecial &nterest rate on 'avings and Term 4eposits Cage ;arners Cel are 4eposit Aension 'cheme Loans or 9eal ;state >Land purchase and Eouse construction8renovation? 1dvance against 9egular 9emittance

Indicati-e )ates 4eposit Aroducts 'avings Bank 4eposit 18C ,*.,,@ 'hort Term 4eposit 18C 1,.,,@ 'pecial 'avings 'cheme 1).1,@ .49 MThree 3onthN 9.5,@ .49 M'i( 3onthN 9.)5@ .49 MBne OearN 9.,,@

!d-ance 1roducts National Credit and Commerce Bank Limited is a ne! generation Bank. &t is committed to provide high -uality inancial services8products. Bank is a service oriented industry and deals !ith various inancial products. 1dvance inancial products o NCCBL are mainly categori#ed as under< Continuous loan Term loan Loan under '3;
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

Continuous loan4 S,D 5*,6 Secured ,-er Draft 5*inancial ,&ligation6 'B4 >.B? is a loan account in avoring o NCCBL6s client !ho has also a deposited account in NCCBL such as 'pecial 'aving 'cheme or .i(ed 4eposit 9eceipt. They collect loan rom this account 8,@ o total amount o their deposit account !ithout any collateral. The interest rate is 1=@ or this account. S,D 5;6 Secured ,-er Draft 5;eneral6 This is also a loan account. The loan collector can collect loan rom this account "y lean their !ork order !ith the "ank. The "ank give the guarantee on "ehal o loan collector to the "ene iciary company that they !ill give the amount o money o this !ork order i the collector are ailed. Then the "ank gives 8,@ o total value o the !ork order. 1nd a ter completed some portion o the !ork !hen the loan collector get irst payment o this !ork rom the "ene iciary company then he8she give it to the "ank. By the end o the last payment !ith interest the loan collector can close their 'B4 >.B? account. Eere the interest rate is 1=@ and commission is 1,,, taka or processing ee. CC 5 +pot#ecation6 The mortgage o mova"le property or securing loan is called hypothecation. Eypothecation is a legal transaction !here "y goods are made availa"le to the lending "anker as security or a de"t !ithout trans erring either the property in the goods or either possessing. 'ince the goods al!ays remain in the physical possession o the "orro!er$ there is much risk to the "ank. 'o$ it is granted to parties o undou"ted means !ith highest integrity. &nterest rate is 1*@. CC 51ledge6
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

&n case o pledge$ the "ank ac-uire the possession o the goods or a right to hold goods until the repayment o loan and "ankers have special right to sell a ter due notice to the "orro!er in the event o non0repayment. &nterest rate is 1*@. Term loan4 ouse Building Loan This loan is provided against 1,,@ cash collateral$ "esides< the land / "uilding are also mortgaged !ith the "ank. &nterest rate is 1*@ p.a. overdue installment o this loan is o"liged to pay very shortly. Lease *inance This type o inancing are usually provided to transportation sector. No! a day this Lease

.inancing is one o the popular inancing projects. 9ate o interest is 15@.

Loan under SM/ Consumer Credit Sc#eme This scheme is aimed to attract consumers rom the middle and upper middle class population !ith limited income. The "orro!er should have saving or current deposit account !ith the "ank. 3inimum )5@ o the purchase cost o the product is to "e deposited "e the "orro!er !ith the "ank is e-uity "e ore the dis"ursement o the loan. The rest 75@ is to "e kept as cash collateral !ith the "ank. 3orking capital loan

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

Loans allo!ed to the manu acturing unit to meet their !orking capital re-uirement$ irrespective o their si#e "ig$ medium or large all under the category.

ouse )epairing8)eno-ation Loan This loan is o ered or renovation and moderni#ation o the house8"uilding8 lat. The genuine residential o!ners can avail this kind o loan. Loan can "e repaid "y monthly e-ual installments including interst !ithin ma(imum 5 years. &nterest rate is 1*@. Small Business Loan This loan is o ered to the small and promising entrepreneurs to meet their capital re-uirement and ena"le them to operate and e(pand the "usiness purposely. The range o this type o loan is one to ive lac taka. 1ersonal Loan This loan is provided to salaried persons in various organi#ations to meet any emergency cash needs. &nterest rate is 15@ p.a. and ma(imum credit ceiling is Tk1$ ,,$,,,80

Loan sanctioning 1rocedure in NCC Bank Ltd 4ocuments re-uired or the proposal o loan 1. 9e-uest or credit limit o customer ). Aroject pro ile o pro ile o "usiness +. Copy o trade license duty attested

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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

=. Copy o T&N >Ta( &denti ication Nu""er? certi icate 5. Certi icate copy o 3emorandum and 1eticles o 1ssociation$ certi icate o incorporation$ certi icate o commencement o "usiness$ resolution o the "oard$ partnership deed >!here applica"le? *. Aersonal net !orth statement o o!ner$ directors$ partners etc 7. :aluation certi icate o the collateral security in "ank6s orm !ith photograph security 8. C&B >Crediot in ormation Bureau? in-uary orm duly illed in >.or Aroposal 1, lac? 9. 'tock report duly veri ied >!here applica"le? 1,. &ndent 8 Aro orma invoice 8 Iuotation 11. Arice veri ication report 1). 'tatement o accounts 1+. 4eclaration o the name o the sister consern and their lia"ility Steps In-ol-ed on t#e Sanctioning a Loan 1. The applicant needs to apply in prescri"ed application orm There are three prescri"ed orms as illed up$ these are< &n-uiry orm0 C&B 1 1 &n-uiry orm0 C&B ) 1 &n-uiry orm0 C&B + 1

The in-uiry orm C&B 11 provides such in ormation as amount or resh loan or rene! or increasing the loan.
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

The in-uiry orm C&B0) 1 is to "e provided the in ormation o the o!ner. The in-uiry orm C&B0+ 1 is to "e provided the supply in ormation i the applicant is a group or related "usiness concern.

). Then the applicant gives a list o assents !hich can "e kept as collateral. The applicant !ill declare in aith that such assets o ered as collateral are o!ned "y the "usiness o!ner and are not already kept as collateral to other inancial institution against any sanction o loans or credit limit. +. Then the "ank makes the valuation o i(ed assets to "e assessed and valued "y independent inspection services. The inspecting company su"mits the survey report and provides an independent valuation o the assets that !ere o ered as collateral. =. Then the "ank !ill per orm a Lending 9isk 1nalysis L91 or Credit 9isk 2rading C92. The L918C92 is a kind o assessment !here some scoring is made on various risks to !hich the applicant6s "usiness or project is e(posed. The scoring result in arriving at the level o risks o the "usiness or project. 5. 1 ter assessing a"ove all the mentioning procedure is to "e properly ul illed then the "ank !ill take a proper step or lending. Loan monitoring a? 9egular checking the "alance o 'B8C48'T4 accounts o the "orro!er. "? 9egular communication !ith the de aulter customers and guarantors physically over telephone. c? &ssuance o letter to customers immediately a ter dishonor o che-ue. d? &ssuance o legal notice to the de aulter customers and guarantors prior to classi ication o the loans. e? &ssuance o appreciation or greeting letter to the regular customers.
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NCC Bank Limited

[OVERALL BANKING SYSTEM OF NCCBL]

? Aeriodical visit !ith the customers to maintain relationship and supervision o supplied articles. g? Legal action to "e taken a ter ailings all possi"le e orts to recover the "ank6s due.

)eferences 1. 3rs. 9anu >B icer?$ NCC Bank Ltd$ 3irpur Branch ). 3rs. Tania >B icer?$ NCC Bank Ltd$ 3irpur Branch +. 3d. 1"u Oousu $ 3anaging 4irector$ Aaci ic .urnishers Ltd =. !!!.ncc"ank.com."d

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