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CustomerSupport

ForthesupportforallyourgamesboughtthroughGOG.com,pleasevisitourSupportpageat http://www.gog.com/support. Ifyou'reloggedin,godirectlyto"Support"page,whereyoucanseealistofallyourGoodOldGames, otherwiseyoucanfindthegameyou'relookingforthroughthesmartsearch.Choosethegamethatyou haveproblemwithandseewhetherthesolutionisn'talreadyposted. Ifnot,gotothe"Contactus"page,select"Technicalissueswithgames"andhit"Continue"tosendusa messagedescribingyourproblem.Fillalltherequiredfieldswithproperdata pleaseenterasmuchdetailsasyoucan,thiswillhelpussolveyourproblemfaster. Allyourmessagesandourreplieswillappearonyour"MyAccount"page.

SoftwareLicenseAgreement
IMPORTANTREADCAREFULLY:USEOFTHISPROGRAMISSUBJECTTOTHESOFTWARELICENSETERMS SETFORTHBELOW."PROGRAM"INCLUDESALLSOFTWAREINCLUDEDWITHTHISAGREEMENT,THE ASSOCIATEDMEDIA,ANYPRINTEDMATERIALS,ANDANYONLINEORELECTRONICDOCUMENTATION, ANDANYANDALLCOPIESOFSUCHSOFTWAREANDMATERIALS.BYOPENINGTHISPACKAGE, INSTALLING,AND/ORUSINGTHEPROGRAMANDANYSOFTWAREPROGRAMSINCLUDEDWITHINOR,IF YOUAREDOWNLOADINGTHISPROGRAMFROMANAUTHORIZEDACTIVISIONONLINERESELLER,BY DOWNLOADING,INSTALLINGAND/ORUSINGTHISPROGRAM,YOUACCEPTTHETERMSOFTHISLICENSE WITHACTIVISIONPUBLISHING,INC.ANDITSAFFILIATES("ACTIVISION"). LIMITEDUSELICENSE.Subjecttotheconditionsdescribedbelow,Activisiongrantsyouthenonexclusive, nontransferable,limitedrightandlicensetoinstallanduseonecopyofthisProgramsolelyand exclusivelyforyourpersonaluse.AllrightsnotspecificallygrantedunderthisAgreementarereservedby Activisionand,asapplicable,Activisionslicensors.ThisProgramislicensed,notsold,foryouruse.Your licenseconfersnotitleorownershipinthisProgramandshouldnotbeconstruedasasaleofanyrightsin thisProgram.ThisSoftwareLicenseAgreementshallalsoapplytoanypatchesorupdatesyoumayobtain fortheProgram. LICENSECONDITIONS. Youshallnot: ExploitthisProgramoranyofitspartscommercially,includingbutnotlimitedtouseatacybercafe, computergamingcenteroranyotherlocationbasedsite.ActivisionmayofferaseparateSiteLicense AgreementtopermityoutomakethisProgramavailableforcommercialuse;seethecontact informationbelow. UsethisProgram,orpermituseofthisProgram,onmorethanonecomputer,computerterminal,or workstationatthesametime. MakecopiesofthisProgramoranypartthereof,ormakecopiesofthematerialsaccompanyingthis Program. CopythisProgramontoaharddriveorotherstoragedeviceexceptasspecificallypermittedherein;you mustrunthisProgramfromtheincludedCDROMorDVDROM(althoughthisProgramitselfmay automaticallycopyaportionofthisProgramontoyourharddriveduringinstallationinordertorun moreefficiently)unlessyouaredownloadingthisProgramfromanauthorizedActivisiononlinereseller. Usetheprogram,orpermituseofthisProgram,inanetwork,multiuserarrangementorremoteaccess arrangement,includinganyonlineuse,exceptasotherwiseexplicitlyprovidedbythisProgram.

 Sell,rent,lease,license,distributeorotherwisetransferthisProgram,oranycopiesofthisProgram, withouttheexpresspriorwrittenconsentofActivision. Reverseengineer,derivesourcecode,modify,decompile,disassemble,orcreatederivativeworksof thisProgram,inwholeorinpart. Hackormodify(orattempttomodifyorhack)theProgram,orcreate,develop,modify,distributeor useanysoftwareprograms,inordertogain(orallowotherstogain)advantageofthisPrograminan onlinemultiplayergamesettingsincludingbutnotlimitedtolocalareanetworkoranyothernetwork playorontheinternet. Remove,disableorcircumventanyproprietarynoticesorlabelscontainedonorwithintheProgram. ExportorreexportthisProgramoranycopyoradaptationinviolationofanyapplicablelawsor regulationsoftheUnitedStatesgovernment. PERMITTEDINSTALLATION.IfyouaredownloadingthisProgramfromanauthorizedActivisiononline reseller,youmayinstallthisProgramontoyourcomputerharddrive. OWNERSHIP.Alltitle,ownershiprightsandintellectualpropertyrightsinandtothisProgram(including butnotlimitedtoanypatchesandupdates)andanyandallcopiesthereof(includingbutnotlimitedto anytitles,computercode,themes,objects,characters,characternames,stories,dialog,catchphrases, locations,concepts,artwork,animation,sounds,musicalcompositions,audiovisualeffects,methodsof operation,moralrights,anyrelateddocumentation,and"applets"incorporatedintothisProgram)are ownedbyActivision,affiliatesofActivisionorActivisionslicensors.ThisProgramisprotectedbythe copyrightlawsoftheUnitedStates,internationalcopyrighttreatiesandconventionsandotherlaws.This ProgramcontainscertainlicensedmaterialsandActivisionslicensorsmayprotecttheirrightsintheevent ofanyviolationofthisAgreement. PROGRAMUTILITIES.ThisProgrammaycontaincertaindesign,programmingandprocessingutilities, tools,assetsandotherresources("ProgramUtilities")forusewiththisProgramthatallowyoutocreate customizednewgamelevelsandotherrelatedgamematerialsforpersonaluseinconnectionwiththe Program("NewGameMaterials").TheuseofanyProgramUtilitiesissubjecttothefollowingadditional licenserestrictions: Youagreethat,asaconditiontoyourusingtheProgramUtilities,youwillnotuseorallowthirdparties tousetheProgramUtilitiesandtheNewGameMaterialscreatedbyyouforanycommercialpurposes, includingbutnotlimitedtoselling,renting,leasing,licensing,distributing,orotherwisetransferringthe ownershipofsuchNewGameMaterials,whetheronastandalonebasisorpackagedincombination withtheNewGameMaterialscreatedbyothers,throughanyandalldistributionchannels,including, withoutlimitation,retailsalesandonlineelectronicdistribution.Youagreenottosolicit,initiateor encourageanyproposalorofferfromanypersonorentitytocreateanyNewGameMaterialsfor commercialdistribution.YouagreetopromptlyinformActivisioninwritingofanyinstancesofyour receiptofanysuchproposaloroffer. IfyoudecidetomakeavailabletheuseoftheNewGameMaterialscreatedbyyoutoothergamers,you agreetodososolelywithoutcharge. NewGameMaterialsshallnotcontainmodificationstoanyCOM,EXEorDLLfilesortoanyother executableProductfiles. NewGameMaterialsmaybecreatedonlyifsuchNewGameMaterialscanbeusedexclusivelyin combinationwiththeretailversionoftheProgram.NewGameMaterialsmaynotbedesignedtobe usedasastandaloneproduct. NewGameMaterialsmustnotcontainanyillegal,obsceneordefamatorymaterials,materialsthat infringerightsofprivacyandpublicityofthirdpartiesor(withoutappropriateirrevocablelicenses grantedspecificallyforthatpurpose)anytrademarks,copyrightprotectedworksorotherpropertiesof thirdparties.

 AllNewGameMaterialsmustcontainprominentidentificationatleastinanyonlinedescriptionand withreasonabledurationontheopeningscreen:(a)thenameandEmailaddressoftheNewGame Materialscreator(s)and(b)thewords"THISMATERIALISNOTMADEORSUPPORTEDBYACTIVISION." AllNewGameMaterialscreatedbyyoushallbeexclusivelyownedbyActivisionand/oritslicensorsasa derivativework(assuchtermisdescribedunderU.S.copyrightlaw)oftheProgramandActivisionandits licensorsmayuseanyNewGameMaterialsmadepubliclyavailablebyyouforanypurposewhatsoever, includingbutnotlimitedto,forpurposeofadvertisingandpromotingtheProgram. LIMITEDWARRANTY:Exceptingpatches,updatesandanydownloadedcontent,andthisProgramifyou aredownloadingitfromanauthorizedActivisiononlinereseller,Activisionwarrantstotheoriginal consumerpurchaserofthisProgramthattherecordingmediumonwhichtheProgramisrecordedwillbe freefromdefectsinmaterialandworkmanshipfor90daysfromthedateofpurchase.Iftherecording mediumisfounddefectivewithin90daysoforiginalpurchase,Activisionagreestoreplace,freeof charge,anyproductdiscoveredtobedefectivewithinsuchperioduponitsreceiptoftheProduct, postagepaid,withproofofthedateofpurchase,aslongastheProgramisstillbeingmanufacturedby Activision.IntheeventthattheProgramisnolongeravailable,Activisionretainstherighttosubstitutea similarprogramofequalorgreatervalue.Thiswarrantyislimitedtotherecordingmediumcontainingthe ProgramasoriginallyprovidedbyActivisionandisnotapplicabletonormalwearandtear.Thiswarranty shallnotbeapplicableandshallbevoidifthedefecthasarisenthroughabuse,mistreatment,orneglect. Anyimpliedwarrantiesprescribedbystatuteareexpresslylimitedtothe90dayperioddescribedabove. EXCEPTASSETFORTHABOVE,THISWARRANTYISINLIEUOFALLOTHERWARRANTIES,WHETHERORAL ORWRITTEN,EXPRESSORIMPLIED,INCLUDINGANYWARRANTYOFMERCHANTABILITY,FITNESSFORA PARTICULARPURPOSEORNONINFRINGEMENT,ANDNOOTHERREPRESENTATIONSORCLAIMSOFANY KINDSHALLBEBINDINGONOROBLIGATEACTIVISION.INNOEVENTWILLACTIVISIONBELIABLEFOR SPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGERESULTINGFROMPOSSESSION,USEOR MALFUNCTIONOFTHISPRODUCT,INCLUDINGDAMAGETOPROPERTYAND,TOTHEEXTENTPERMITTED BYLAW,DAMAGESFORPERSONALINJURY,EVENIFACTIVISIONHASBEENADVISEDOFTHEPOSSIBILITY OFSUCHDAMAGES.SOMESTATESDONOTALLOWLIMITATIONSONHOWLONGANIMPLIEDWARRANTY LASTSAND/ORTHEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,SOTHE ABOVELIMITATIONSAND/OREXCLUSIONORLIMITATIONOFLIABILITYMAYNOTAPPLYTOYOU.THIS WARRANTYGIVESYOUSPECIFICLEGALRIGHTS,ANDYOUMAYHAVEOTHERRIGHTSWHICHVARYFROM STATETOSTATE. Exceptwithrespecttopatches,updates,downloadedcontentandthisProgramifyoudownloaditfrom anauthorizedActivisiononlinereseller,pleaserefertoWarrantyproceduresrelatingtoyourcountryof residencefromthelistsbelow.IfyoudownloadthisProgramfromanauthorizedActivisiononline reseller,pleaserefertoyourauthorizedActivisiononlineresellerforwarrantyinformationand procedures. IntheU.S. Whenreturningmerchandiseforreplacementpleasesendtheoriginalproductdisksonlyinprotective packagingandinclude: 1. Aphotocopyofyourdatedsalesreceipt 2. Yournameandreturnaddress,typedorclearlyprinted 3. Abriefnotedescribingthedefect,theproblem(s)youencounteredandthesystemonwhichyou arerunningtheproduct 4. Ifyouarereturningtheproductafterthe90daywarrantyperiod,butwithinoneyearafterthe dateofpurchase,pleaseincludeacheckormoneyorderfor$10.00U.S.perCDreplacementor $15.00U.S.perDVDreplacement. Note:Certifiedmailisrecommended.

IntheU.S.sendto: WarrantyReplacements ActivisionPublishing,Inc. P.O.Box67713 LosAngeles,California90067 InEurope: Whenreturningmerchandiseforreplacementpleasesendtheoriginalproductdisksonlyinprotective packagingandinclude: 1. Aphotocopyofyourdatedsalesreceipt 2. Yournameandreturnaddress,typedorclearlyprinted 3. Abriefnotedescribingthedefect,theproblem(s)youencounteredandthesystemonwhichyou arerunningtheproduct 4. Ifyouarereturningtheproductafterthe90daywarrantyperiod,butwithinoneyearafterthe dateofpurchase,pleaseincludeachequeormoneyorderfor6.00sterlingperCDreplacement or9.00sterlingperDVDreplacement. Note:Certifiedmailisrecommended. InEuropesendto: WARRANTYREPLACEMENTS ACTIVISION(UK)Ltd.,3RoundwoodAvenue,StockleyPark,UxbridgeUB111AH,UnitedKingdom. DiscReplacement:+44(0)8702412148 InAustralia: ForallWarrantyreplacements,pleasereturntothestoreofpurchasealongwithyourreceiptorproofof purchase. Ifyouarereturningthesoftwareproductafterthe90daywarrantyperiod,butwithinoneyearafterthe dateofpurchase,pleasecontactActivisionon0298690955.Note:Noreturnswillbeissuedunlessyou havecontactedActivisionfirst. IfanActivisionrepresentativeadvisesyouthatyourgameisvalidforareturn,pleasereturntheoriginal softwareproductdiscto: InAustraliasendto: ActivisionAsiaPacific,Level5,51RawsonStEpping,NSW2121,Australiaandinclude: 1.APhotocopyofyourdatedsalesreceipt 2.Yournameandreturnaddress,typedorclearlyprinted 3.Abriefnotedescribingthedefect,theproblem(s)youencounteredandthesystemonwhichyouare runningthesoftwareproduct. 4.PleaseincludeachequeormoneyorderforAUD$20perCDorAUD$25perDVDreplacement(subject toavailability).

LIMITATIONONDAMAGES:INNOEVENTWILLACTIVISIONBELIABLEFORSPECIAL,INCIDENTALOR CONSEQUENTIALDAMAGESRESULTINGFROMPOSSESSION,USEORMALFUNCTIONOFTHEPROGRAM, INCLUDINGDAMAGESTOPROPERTY,LOSSOFGOODWILL,COMPUTERFAILUREORMALFUNCTIONAND, TOTHEEXTENTPERMITTEDBYLAW,DAMAGESFORPERSONALINJURIES,EVENIFACTIVISIONHASBEEN ADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.ACTIVISIONSLIABILITYSHALLNOTEXCEEDTHE ACTUALPRICEPAIDFORTHELICENSETOUSETHISPROGRAM.SOMESTATES/COUNTRIESDONOTALLOW LIMITATIONSONHOWLONGANIMPLIEDWARRANTYLASTSAND/ORTHEEXCLUSIONORLIMITATIONOF INCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONSAND/OREXCLUSIONOR LIMITATIONOFLIABILITYMAYNOTAPPLYTOYOU.THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS, ANDYOUMAYHAVEOTHERRIGHTSWHICHVARYFROMJURISDICTIONTOJURISDICTION. TERMINATION:WithoutprejudicetoanyotherrightsofActivision,thisAgreementwillterminate automaticallyifyoufailtocomplywithitstermsandconditions.Insuchevent,youmustdestroyall copiesofthisProgramandallofitscomponentparts. U.S.GOVERNMENTRESTRICTEDRIGHTS:TheProgramanddocumentationhavebeendevelopedentirely atprivateexpenseandareprovidedas"CommercialComputerSoftware"or"restrictedcomputer software."Use,duplicationordisclosurebytheU.S.GovernmentoraU.S.Governmentsubcontractoris subjecttotherestrictionssetforthinsubparagraph(c)(1)(ii)oftheRightsinTechnicalDataandComputer SoftwareclausesinDFARS252.2277013orassetforthinsubparagraph(c)(1)and(2)oftheCommercial ComputerSoftwareRestrictedRightsclausesatFAR52.22719,asapplicable.The Contractor/ManufacturerisActivisionPublishing,Inc.,3100OceanParkBoulevard,SantaMonica, California90405. INJUNCTION:BecauseActivisionwouldbeirreparablydamagedifthetermsofthisAgreementwerenot specificallyenforced,youagreethatActivisionshallbeentitled,withoutbond,othersecurityorproofof damages,toappropriateequitableremedieswithrespecttobreachesofthisAgreement,inadditionto suchotherremediesasActivisionmayotherwisehaveunderapplicablelaws. INDEMNITY:Youagreetoindemnify,defendandholdActivision,itspartners,affiliates,licensors, contractors,officers,directors,employeesandagentsharmlessfromalldamages,lossesandexpenses arisingdirectlyorindirectlyfromyouractsandomissionstoactinusingtheProductpursuanttothe termsofthisAgreement. MISCELLANEOUS:ThisAgreementrepresentsthecompleteagreementconcerningthislicensebetween thepartiesandsupersedesallprioragreementsandrepresentationsbetweenthem.Itmaybeamended onlybyawritingexecutedbybothparties.IfanyprovisionofthisAgreementisheldtobeunenforceable foranyreason,suchprovisionshallbereformedonlytotheextentnecessarytomakeitenforceableand theremainingprovisionsofthisAgreementshallnotbeaffected.ThisAgreementshallbeconstrued underCalifornialawassuchlawisappliedtoagreementsbetweenCaliforniaresidentsenteredintoand tobeperformedwithinCalifornia,exceptasgovernedbyfederallawandyouconsenttotheexclusive jurisdictionofthestateandfederalcourtsinLosAngeles,California.