University Library and Learning Resources Handbook 2009

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Library and Learning Resources 2009/10
This document is printed on 80% recycled

20% mixed fibre materials
Designed by www.optimadesign.co.uk
Front-Back cover ART.indd 1-2 08/09/2009 12:46

ntents Team Leaders
Co Paula Hill
University Library
Tel: 01522 88 6304
phill@lincoln.ac.uk
Dave Masterson Tel: 01482 31 1671
Your library 1 Hull Learning Resources Centre dmasterson@lincoln.ac.uk
Welcome Niki Rogers Tel: 01522 89 5271
Where we are Riseholme Learning Resources Centre nrogers@lincoln.ac.uk
Opening hours
Services at the University Library, Brayford Pool Pam Young Tel: 01522 89 5271
Your library - learn to love it Riseholme Learning Resources Centre pyoung@lincoln.ac.uk
Getting started 4 Di Walker Tel: 01522 88 6664

University Library dwalker@lincoln.ac.uk
Your student ID card
Activating your University computer account
Password expiry
Your PIN Senior Management Team
Your timetable Philippa Dyson Tel: 01522 88 6433
How to get help Senior Academic Librarian pdyson@lincoln.ac.uk
Finding information 7 Lys Ann Reiners Tel: 01522 88 6306
Finding and borrowing books
Senior Academic Librarian lreiners@lincoln.ac.uk
Ebooks Pat Hughes Tel: 01522 88 6309
Due dates and fines Administration Manager phughes@lincoln.ac.uk
Self-service
Finding and using journals
Ejournals
Workshops
Inter-library loans
Your I.T. support 11

Blackboard
Portal
Email
Printing/photocopying
Wireless access
Your gateway 14
Off campus access to University resources
Distance learners
Using other libraries
Additional needs 16
Specialist software and equipment
DART (Disability Service) drop-in sessions
Your contacts 18
Find books at http://www.library.lincoln.ac.uk Latest library news at http://librarynews.blogs.lincoln.ac.uk

r library
You
Welcome
Library & Learning Resources are here to provide you with a full range of services and
resources to help you complete your studies and research successfully.
We hope that this handbook will help you get the most out of using our services. If you
have any questions, which are not answered here, please feel free to ask any member
of staff.
Where we are
We have four centres and you can use any of them:
Lincoln - http://nn.nf/5656
Riseholme - http://nn.nf/5676
Hull - http://nn.nf/5666
Holbeach - http://nn.nf/5686
Addresses and telephone numbers are on page 18.
Latest library news at http://librarynews.blogs.lincoln.ac.uk 1

Opening hours
Our opening hours vary for each centre and whether it is semester or vacation time.
For the latest information, please go to http://www.library.lincoln.ac.uk
Services at the University Library, Brayford Pool

Service Floor Service Floor
Library Services Ground Current journals Ground
help desk
I.T. Support 1 Journals archive 3
help desk
Subject Support DVD and Reference
2 Ground
help desk collections
Touch screens 1, 2, 3 Core Collection Ground
Self-service facilities Ground, 2 New book display Ground
Black & white All Group rooms 1-3 1

printer/photocopier
Colour printer 1, 2 Group rooms 4-6 2
Library catalogue All Group rooms 7-8 3
UL101 (computer
Silent study 3 1
workshop)
Short stay Ground UL103 & UL104 1
computers
Computers 1, 2, 3 Water fountain Ground
Toilets All Freezone Ground
2 Find books at http://www.library.lincoln.ac.uk

Your library - learn to love it
Library & Learning Resources would like to
provide a clean and pleasant environment for
you to study in. To ensure we achieve this we
ask that you:
Treat staff and other library users politely, and
respect the building as a quiet study space;
Learn to
Keep your mobile on silent and talk quietly;
Keep your library tidy – use the bins provided. your
In return, Library & Learning Resources staff will:
Treat customers with respect and courtesy;
Provide the fullest possible service within the
constraints of available resources;
Library
Use your comments from surveys and panels
to review and improve our services.

started
Getting
Your student ID card is also
your library card. It is important
that you carry this card with you
at all times when on campus
as it is your proof that you are a
registered student.
You will need your Student
ID card to enter and leave
the University Library and to
borrow books at all campuses.
Activating your computer account

You will need to activate your University computer account before you can access the
University’s online resources. You can do this from on or off campus. There are also
online instructions on how to log on to the Portal at http://nn.nf/0827
On Campus
Log on to a computer in the library:
Username: your Account ID (located on your Student ID card) e.g. 09123456

Password: your date of birth (in the format monthddyy) e.g. july0789
You will be prompted to change your password - this must be at least 7 characters long.

Off Campus
Log on to the Portal https://portal.lincoln.ac.uk
If you have Windows Vista or XP you will be asked to enter the following:
Username: network\your Account ID (located on your Student ID card)

e.g. network\09123456
If you have Windows 98/2000 you will be asked to enter the following:
Username: Your Account ID (located on your Student ID card) e.g. 09123456

Domain: network
You will be prompted to change your password - this must be at least 7 characters long.

Password expiry
For security reasons your password will expire every 90 days and you will be
prompted to change it. If you forget your password you will need to contact I.T.
Support (contact information on page 13).
Your PIN
You will need your PIN to:
Use the printers/photocopiers;
Reserve books;
Borrow books using the self-issue and return machines.
Your PIN will be emailed to your University email account. See the ‘Email’ section on
page 12 for further information.
Your timetable
When you have activated your computer account, you will be
able to access your timetable of lectures and seminars by:
Clicking on the ‘Your Timetable’ icon on the desktop of
your University computer account when you are on campus;
Logging on to Blackboard (see the ‘Blackboard’ section
on page 11 for instructions).
How to get help

You can find help on using all the services from:
Our staff, including your Academic Subject Librarian;
Our help desks, including touch screens;
Our website http://www.library.lincoln.ac.uk
Our workshops.

rmation
ing info
Find
During the course of your studies you will need to find and use books and journals as
well as other information sources.
Finding books
The quickest and easiest way to locate books in the University Library or Learning
Resources Centres is to use the library catalogue. The library catalogue can be
accessed on and off campus.
On campus
Click on the library catalogue icon on the computer desktop:
In addition to this, the University Library and Hull and Riseholme
Learning Resources Centres have computers where the library
catalogue can be accessed without the need to log on to a computer.
Please note that ebooks cannot be accessed from these computers.
Off campus
Go to http://www.library.lincoln.ac.uk
Borrowing books
Books can be checked out for a variety of loan periods. These include:
2 week (normal loan);
1 week;
3 day.
Books in high demand may be kept in the Core Collection. These books can only be
borrowed on a short loan basis (4 hours or overnight if taken out after 5pm).
You can borrow a maximum of:
16 items if you are an undergraduate student;
20 items if you are a postgraduate student.
Ebooks
The University has over 40,000 ebooks. The easiest way to search for ebooks is to do a
general keyword search using the library catalogue and then limiting your search results to
ebooks. For further information on accessing and using ebooks visit http://nn.nf/4656 *
*Please note that if you are off campus you will be required to enter your username
and password to access this page.
Due dates and fines
Books are checked out to you for a limited period to ensure that the book is
accessible to all. If you would like to check out a book for longer you can renew it, as
long as nobody has requested it. Books that have been requested by another user will
have to be returned. You will be fined for books that are not returned or renewed by
the due date. This is to encourage you to return the book.
We will send an email 24 hours before your books are due back as a reminder, but it is
your responsibility to return or renew books by the due date.
You can renew books by:
Logging on to the library catalogue (you will need your Account ID and PIN) before
the book is due back;
Telephoning the University Library or Learning Resources Centres even if the book
is overdue;
Visiting the University Library or Learning Resources Centres with your library card.

Self-service
The University Library has self-issue and return machines and Hull Learning Resources
Centre has a self-issue only machine.
You will need your Student ID card and PIN to use them. Please follow the instructions
on the screen and do not forget to take your receipt as it will tell you when your books
are due back.
If you have any problems or wish to borrow a DVD, please go to the Library Services
help desk or, if you are in Hull, pick up the phone located next to the self-issue machine.
At our other centres, please take any books that you wish to check out to the Library
Services help desk.

Journals (also known as periodicals or magazines) are publications printed at regular
intervals (weekly, fortnightly, monthly etc.), which help you keep up-to-date with the
latest research in your subject area.
The University Library and Learning Resources Centres have a selection of current
print journals. You can search the library catalogue for journals. Alternatively for a list
of relevant current journal subscriptions by Faculty visit http://nn.nf/4666 *
Ejournals
The University has over 40,000 ejournals. If you have a specific article that you are
looking for, you can use the Electronic Journals A-to-Z http://nn.nf/4676 *
Once logged on to the Electronic Journals A-to-Z you need to type the name of the
journal (not the title of the article) into the Find box.
If you are looking for journal articles about a particular subject you will need to search
the databases on the e-Library page of the Portal http://nn.nf/4686 *
Each database has a description of the type of information that it contains. In addition
to this there are subject help guides listing relevant databases http://nn.nf/4666 *
You may also find one of our workshops on finding journal articles will help you or
alternatively you can contact your Academic Subject Librarian.
Workshops
Library and Learning Resources offers a programme of workshops which are freely
available to all students. The workshops include library and study skills; for further
information and to book a place visit http://nn.nf/4706 *
Inter-library loans
If the University Library or Learning Resources Centres do not have a copy of a book
or a journal article that you want then we can try to obtain them for you from the
British Library. For further information visit http://nn.nf/4696 *
upport
our I.T.s
Y
All of our centres have computers for you to use to access the following:
Blackboard
Portal
Email
Internet
Microsoft Office, e.g. Word, PowerPoint
For information about how to log on to the computers, please see the ‘Activating your
Computer account’ section on page 4. There is I.T. Support available at all centres if
you need help.
Blackboard
Blackboard is the University’s Virtual Learning Environment, where your tutors will post
lecture notes and other course materials, including your timetable. Blackboard can be
accessed from on or off campus.
The Developing Effective Learning community on Blackboard provides useful
information to help you with your studies. You will need to enrol on this community to
be able to access the material. In addition to this, the Library has a selection of online
courses that you can enrol on.
On campus
Click on the Blackboard icon on the computer desktop:
Off campus
Go to http://blackboard.lincoln.ac.uk
You will need to enter your Account ID and computer password to log on to
Blackboard from both on and off campus.
For help and assistance with using Blackboard, contact I.T. Support or email
blackboard@lincoln.ac.uk
There are also online instructions on how to log on to Blackboard at
http://blackboard.lincoln.ac.uk

Portal
The Portal is the University’s website for students and staff. It is available both on and
off campus.
On campus
Click on the Portal icon on the computer desktop:
Off campus
Go to the ‘Getting started’ section on page 5.
Email
As soon as you enrol, a University email account will be set up for you in Microsoft
Outlook. Your email account can be accessed from on or off campus.
Your email address will be:
AccountID@students.lincoln.ac.uk e.g. 09123456@students.lincoln.ac.uk
On campus
Click on the Microsoft Outlook icon on the computer desktop:
Off campus
Please see the ‘Your gateway’ section on page 14 for further details.
If the University needs to contact you by email, this will be the address that they will
use, so please ensure that you manage your account by deleting unwanted emails.
Redirecting your University email account

There is an option to redirect your University email account to your personal or work
email account. For further information visit http://nn.nf/4716 *
There are printers/photocopiers available in all our centres. You will receive a number
of printing credits at the beginning of each academic year. Once you have used these,
you will need to buy printing/photocopying units, which can be done online at
http://payforprint.lincoln.ac.uk or by using the money loading machines in our
centres. Please note that there are local arrangements at the Holbeach centre.
When sending a document to print from any University computer, it will be held in an
electronic queue for 24 hours. You can then go to any of the printers/photocopiers in
the University, where you will need to enter your Account ID and PIN. Your PIN will be
emailed to your University email account, shortly after you have enrolled.
Wireless access
If you have a laptop or PDA with a wireless network adaptor, you can connect to the
University network. There are wifi zones at all of our centres.
To connect to the wireless network, you will need to enter a username and password:
Username: your University email address e.g. 09123456@students.lincoln.ac.uk
Password: your University computer password
If you need help with using this facility, please contact I.T. Support.
I.T. Support
Tel: 01522 88 6500
helpdesk@lincoln.ac.uk

gateway
Your
The University of Lincoln gateway provides off campus access to all of the University’s
resources http://gateway.lincoln.ac.uk
To access these resources, you will need to enter your Account ID and your University
computer password. The only exception is the Portal, which is dependent on the
version of Windows you have installed on your computer.
For further information on how to log on to the Portal, please see page 5.
If you need help, please contact I.T. Support.
A help guide is also available at http://nn.nf/4726 *

Distance learners
Library & Learning Resources provide additional services for students on designated
distance learner courses. If you are a distance or work-based student, you can:
Borrow books for longer;
Have your books posted to you;
Request photocopies from the library;
Access ebooks and ejournals;
Visit other university libraries.
The distance learners’ page on the Portal provides further information about the
above services and the courses that we recognise as distance or work-based
http://nn.nf/4756 *
Distance Learner support

Helen Williams
Tel: 01522 88 6307
distancelearners@lincoln.ac.uk

We are members of a number of schemes which give you access to, and, in some
instances, allow you to borrow books from other libraries. Full details of all the
schemes can be found on the Portal at http://nn.nf/4736 *
Easy access to local or national library catalogues is available by clicking on ‘Other
Libraries’ on our catalogue http://www.library.lincoln.ac.uk
Each semester we run a minibus trip from the University Library at Brayford to the
British Library at Boston Spa. More information about the trips can be found on the
Portal http://nn.nf/4746 *
l needs
dditiona
A
We are committed to making our services accessible to all of our users. We work
closely with DART (the University’s Disability Service).

We have a range of specialist software and equipment to assist students with
additional needs. These include:
Height adjustable computer workstations;
ClaroRead Plus - software designed to help you to create, view and check text;
ClaroView - colour “overlay” for easier screen viewing;
ScreenRuler - a strip magnifier which allows part of the PC screen to be highlighted
and magnified in a horizontal band;
Inspiration - software to help you plan, research and complete projects successfully;
Read & Write 9 - a toolbar designed for people with dyslexia which provides
literacy support.
At the University Library, we also have software for blind, partially sighted and
dyslexic students.
For further information about this and our other services please visit http://nn.nf/4766 *

DART drop-in sessions
If you would like to see a Disability Advisor visit DART in Student Services (next to the
Health Centre on the Brayford Campus) during the following times:
Mondays 13.00-15.00
Tuesdays 13.00-15.00
Wednesdays 13.00-15.00
There is no need to book an appointment.
DART (Disability Service)

Tel: 01522 88 6400
Fax: 01522 88 6489
Email: dart@lincoln.ac.uk
Minicom: 01522 88 6055
For further information including our access statement please visit http://nn.nf/4766 *
contacts
Your
Centres
Lincoln
Tel: 01522 88 6222
University Library, Brayford Pool,
Fax: 01522 88 6047
Lincoln, LN6 7TS
Riseholme Learning Resources Centre Tel: 01522 89 5310
Riseholme Park, Lincoln, LN2 2LG Fax: 01522 89 5414
Hull Learning Resources Centre
6th and 7th floors Tel: 01482 31 1654
Derek Crothall Building, George Street, Fax: 01482 31 1656
Kingston-upon-Hull, HU1 3BW
Holbeach Learning Resources Centre
Tel: 01406 49 3007
Minerva House, Holbeach Technology Park,
Fax: 01406 49 3030
Park Road, Holbeach, Spalding, PE12 7PT
Academic Subject Librarians

Agriculture, Food and Animal Sciences Faculty
Subject Librarian Contact
Biological Sciences Oonagh Monaghan Tel: 01522 88 6078
omonaghan@lincoln.ac.uk
Katie Marsh Tel: 01522 88 6078
kmarsh@lincoln.ac.uk
Alexis Szygowski Tel: 01522 88 6078
(currently on maternity aszygowski@lincoln.ac.uk
leave - please contact
Katie Marsh)
Food, Agriculture Paul Stainthorp Tel: 01522 88 6193
pstainthorp@lincoln.ac.uk

Art, Architecture and Design Faculty
Animation, Conservation Frederick Dickinson Tel: 01522 89 5115
& Restoration, fdickinson@lincoln.ac.uk
Contemporary Lens
Media, Creative
Advertising, Fashion
Studies, Interactive
Design, Product Design
Fine Art, Graphic Design, Judith Elkin Tel: 01522 83 7441
Illustration jelkin@lincoln.ac.uk
Architecture, Design for Chris Leach Tel: 01522 88 6305 /
Exhibition & Museums, 01482 31 1659
Interior Design cleach@lincoln.ac.uk
Business and Law Faculty

Engineering Helen Williams Tel: 01522 88 6307
Management, HRM, hewilliams@lincoln.ac.uk
IMPD, Law, Logistics
Management
Accountancy & Finance, Lesley Thompson Tel: 01522 88 6316
Business, European lthompson@lincoln.ac.uk
Business, Language Martin Osborne Tel: 01522 88 6316
Centre, Management, mosborne@lincoln.ac.uk
Marketing, Advertising &
Public Relations, Sports
Business, Tourism
Centre for Educational Research and Development (CERD)

Daren Mansfield Tel: 01522 88 6094
dmansfield@lincoln.ac.uk

Health, Life and Social Sciences Faculty
Coaching & Exercise Oonagh Monaghan Tel: 01522 88 6078
Science, Psychology, omonaghan@lincoln.ac.uk
Sport
Katie Marsh Tel: 01522 88 6078
kmarsh@lincoln.ac.uk
Alexis Szygowski Tel: 01522 88 6078
(currently on maternity aszygowski@lincoln.ac.uk
leave - please contact
Katie Marsh)
Contemporary Culture Marie Nicholson Tel: 01522 88 6308
and Communications, mnicholson@lincoln.ac.uk
Criminology, Forensic
Science, International
Relations, Politics, Social
Policy, Social Science
Biomedical Science, Marishona Ortega Tel: 01522 83 7350
CCAWI, Certificate in Health mortega@lincoln.ac.uk
Science, Complementary
Medicine, Health, Human
Nutrition, Nursing
Social Care, Social Work Kevin Cooper Tel: 01482 31 1682
kcooper@lincoln.ac.uk
Media, Humanities and Technology Faculty

Computing, Journalism Daren Mansfield Tel: 01522 88 6094
dmansfield@lincoln.ac.uk
School of Media Faye Cleminson Tel: 01522 88 6315
fcleminson@lincoln.ac.uk
American Studies, Dance, Lesley Church Tel: 01522 88 6107
Drama, English, History lchurch@lincoln.ac.uk
School of Theology and Ministry Studies

Frederick Dickinson Tel: 01522 89 5115
fdickinson@lincoln.ac.uk

ntents Team Leaders
Co Paula Hill
University Library
Tel: 01522 88 6304
phill@lincoln.ac.uk
Dave Masterson Tel: 01482 31 1671
Your library 1 Hull Learning Resources Centre dmasterson@lincoln.ac.uk
Welcome Niki Rogers Tel: 01522 89 5271
Where we are Riseholme Learning Resources Centre nrogers@lincoln.ac.uk
Opening hours
Services at the University Library, Brayford Pool Pam Young Tel: 01522 89 5271
Your library - learn to love it Riseholme Learning Resources Centre pyoung@lincoln.ac.uk
Getting started 4 Di Walker Tel: 01522 88 6664

University Library dwalker@lincoln.ac.uk
Activating your University computer account
Password expiry
Your PIN Senior Management Team
Your timetable Philippa Dyson Tel: 01522 88 6433
How to get help Senior Academic Librarian pdyson@lincoln.ac.uk
Finding information 7 Lys Ann Reiners Tel: 01522 88 6306
Finding and borrowing books
Senior Academic Librarian lreiners@lincoln.ac.uk
Ebooks Pat Hughes Tel: 01522 88 6309
Due dates and fines Administration Manager phughes@lincoln.ac.uk
Self-service
Ejournals
Workshops
Inter-library loans
Your I.T. support 11

Blackboard
Portal
Email
Wireless access
Your gateway 14
Distance learners
Additional needs 16
DART (Disability Service) drop-in sessions
Your contacts 18
Find books at http://www.library.lincoln.ac.uk Latest library news at http://librarynews.blogs.lincoln.ac.uk

oln
ry, Linc
ity Libra
Univers
ources library
e
eholm
tre, Ris
es Cen
esourc
versity
ing R
Learn
ing res
the uni
e, Hull
s Centr
g Resource
& learn
Learnin
each
e, Holb
s Centr
g Resource
Learnin
Library and Learning Resources 2009/10
This document is printed on 80% recycled

20% mixed fibre materials
Designed by www.optimadesign.co.uk

University Library and Learning Resources Handbook 2009

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oln

Library and Learning Resources 2009/10

This document is printed on 80% recycled

Front-Back cover ART.indd 1-2 08/09/2009 12:46

Getting started 4 Di Walker Tel: 01522 88 6664

Your I.T. support 11

Find books at http://www.library.lincoln.ac.uk Latest library news at http://librarynews.blogs.lincoln.ac.uk

Front-Back cover ART.indd 3-4 08/09/2009 12:46

Addresses and telephone numbers are on page 18.

Latest library news at http://librarynews.blogs.lincoln.ac.uk 1

Services at the University Library, Brayford Pool

Touch screens 1, 2, 3 Core Collection Ground

Self-service facilities Ground, 2 New book display Ground

Black & white All Group rooms 1-3 1

Colour printer 1, 2 Group rooms 4-6 2

Library catalogue All Group rooms 7-8 3

Computers 1, 2, 3 Water fountain Ground

Toilets All Freezone Ground

2 Find books at http://www.library.lincoln.ac.uk

Latest library news at http://librarynews.blogs.lincoln.ac.uk 3

Activating your computer account

Username: your Account ID (located on your Student ID card) e.g. 09123456

4 Find books at http://www.library.lincoln.ac.uk

Username: network\your Account ID (located on your Student ID card)

Username: Your Account ID (located on your Student ID card) e.g. 09123456

Latest library news at http://librarynews.blogs.lincoln.ac.uk 5

How to get help

6 Find books at http://www.library.lincoln.ac.uk

8 Find books at http://www.library.lincoln.ac.uk

Finding and using journals

Latest library news at http://librarynews.blogs.lincoln.ac.uk 11

Redirecting your University email account

Latest library news at http://librarynews.blogs.lincoln.ac.uk 13

14 Find books at http://www.library.lincoln.ac.uk

Distance Learner support

Using other libraries

Specialist software and equipment

16 Find books at http://www.library.lincoln.ac.uk

DART (Disability Service)

Academic Subject Librarians

18 Find books at http://www.library.lincoln.ac.uk

Business and Law Faculty

Centre for Educational Research and Development (CERD)

Latest library news at http://librarynews.blogs.lincoln.ac.uk 19

Media, Humanities and Technology Faculty

School of Theology and Ministry Studies

20 Find books at http://www.library.lincoln.ac.uk

Getting started 4 Di Walker Tel: 01522 88 6664

Your I.T. support 11

Find books at http://www.library.lincoln.ac.uk Latest library news at http://librarynews.blogs.lincoln.ac.uk

Front-Back cover ART.indd 3-4 08/09/2009 12:46

Library and Learning Resources 2009/10

This document is printed on 80% recycled

Front-Back cover ART.indd 1-2 08/09/2009 12:46

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