Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)

Acer Aspire 4752

iTunes 11.0.0.163
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002CBAE802C4DBF0
Current user is not an administrator.
The current local date and time is 2012-12-02 09:52:11.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family

**** External Plug-ins Information ****

Plug-in Name:
MiniLyrics Visualizer
Plug-in Loaded:
Yes
Plug-in Version:
0.8
Plug-in File Version: 7.4.0.20
Plug-in Path:
C:\Program Files\iTunes\Plug-ins\iTunesMinilyrics.dll
The drive H: HUAWEI Mass Storage Rev 2.31 is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:
Description:
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled:
DHCP Server:
Lease Obtained:

{6E3239DF-CF41-491E-BAED-A403C0BF4055}
three
10.16.54.182
255.255.255.255
0.0.0.0
No

Lease Expires:

Thu Jan 01 07:00:00 1970

DNS Servers:

10.0.18.54
10.0.28.3

Thu Jan 01 07:00:00 1970

Adapter Name:
Description:
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled:
DHCP Server:
Lease Obtained:

{5F86E225-C17B-4F74-AD04-1101F4A92D95}
Broadcom 802.11n Network Adapter
0.0.0.0
0.0.0.0
0.0.0.0
Yes

Lease Expires:

Thu Jan 01 07:00:00 1970

Thu Jan 01 07:00:00 1970

DNS Servers:
Adapter Name:
Description:
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled:
DHCP Server:
Lease Obtained:

{3636B022-A87B-469E-B94F-5C749386747D}
Broadcom NetLink (TM) Gigabit Ethernet
0.0.0.0
0.0.0.0
0.0.0.0
Yes

Lease Expires:

Thu Jan 01 07:00:00 1970

Thu Jan 01 07:00:00 1970

DNS Servers:
Active Connection:
Connected:
Online:
Using Modem:
Using LAN:
Using Proxy:

three
Yes
Yes
Yes
No
No

Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-01-04 20:18:16.

**** Device Connectivity Tests ****

iPodService 11.0.0.163 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPhone 3G running firmware version 4.2.1
Serial Number:
88921S4HY7H