Serving the public and protecting our nation has never been more

challenging for federal government and defense organizations like

yours. The increasing demand you have for new services, greater
transparency, and improved efficiencies coupled with the need
to meet new regulatory mandates and deal with global conflicts
creates tremendous pressure for you to transform 20th-century
processes and legacy systems into an adaptive and responsive
infrastructure. Yet slashed budgets and the unparalleled
scrutiny of spending tightly constrain the resources you require
to make these essential changes.
To address these conflicting needs, government and defense
organizations need flexible and dynamic business solutions that
support efficient business processes. With that kind of help, you
can then deliver cost-effective services to users and constituents
without busting the budget. To help you meet your missions and
deliver value to your constituents, you also need solutions
designed specifically for military and civilian agencies solutions
based on best practices and tailored to specific industries. Agencies
like yours need the power of the SAP for Public Sector and the
SAP for Defense and Security portfolios of solutions.
SAP provides government organizations with integrated application
and technology solutions that let you innovate and enhance
operational efficiency. The SAP solutions also leverage a flexible
SAP

SOLUTIONS FOR
FEDERAL GOVERNMENT
THE BEST-RUN BUSINESSSES RUN SAP
AND SO DO THE BEST RUN GOVERNMENTS
SAP for Public Sector
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GET THE JOB DONE
Todays primary challenge doing more with less is not one
that you must face alone. SAP solutions provide a wealth of
capabilities that help you drive efficiencies across the entire
organization, enhance visibility for better decision making,
increase accountability while mitigating risk, and improve
mission delivery inside and outside the organization.
and open architecture to support changing business requirements
and maximize existing technology investments. SAP is helping
federal agencies and defense organizations transform their
enterprises. Using SAP solutions, you can respond quickly to
changing regulations, streamline and simplify business processes,
and share vital information across agencies for enhanced decision
making, improved asset visibility, and increased agency performance.
Industry Value Chain
Human Capital Management
Government Procurement
Government Programs
Tax and Revenue Management
Public Security
Organization Management and Support
Politics,
Stakeholders,
Government
Agencies
Strategic Planning Operation Support Service Delivery Citizens,
Constituents
Social Services and Social Security
Public Sector Accounting
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centralized location, give you quick and easy access to all
customer relationship records, and enable you to provide
responsive, valuable service. In addition, the solutions case
management capabilities let you track all the interactions around
a case as well as the transactions that drive the service delivery.
Open Enterprise Services
Architecture - The SAP solutions
are based on the SAP NetWeaver
platform, a flexible and open
infrastructure that is built using the
Enterprise Services Architecture
blueprint. Using the open SAP
NetWeaver technology platform as a
foundation, the SAP for Public Sector
solutions enable process innovation,
collaboration, and process efficiencies,
and can reduce total cost of
ownership by decreasing complexity
and minimizing the need for custom
interfaces. In addition, using SAP
NetWeaver can increase your agencys
performance by enabling robust
reporting, improved collaboration,
scalability, adaptability, and enhanced
business process flexibility.
Reporting and Visibility for Informed Decision Making -
With sophisticated decision support capabilities, the SAP solutions
provide you with the business intelligence you need to spot
trends, improve visibility, and generate reports. Powerful analytics
give organizations the information they need to understand
service requirements and to enhance delivery efficiency.
The solutions deliver capabilities that help you address:
Federal Financial Management - The SAP federal financial
management solution enables organizations to improve
performance and control budget execution and financial
planning across the organization.
Human Capital Management -
With SAP for Public Sector solutions,
you can maximize the productivity
and potential of your agency
workforce by managing employee
resources and positions. The human
capital management solution helps
you deploy the right people at the
right time, build relationships, and
manage collaborative processes. In
addition, you can use SAP solutions
to make workforce decisions that
support the entire organization.
Supply Chain Management -
The SAP supply chain management
solution provides an integrated,
comprehensive, yet flexible business
solution that allows organizations to
handle a wide variety of operational
processes efficiently and cost-effectively.
You can use the solution to support strategic
sourcing and operational procurement even
for complex, highly-regulated solicitation processes.
Constituent Relationship Management and Case
Management - The SAP for Public Sector solutions let you
manage a constituent or customer case with data from one,
Its just excellent, says George
Albinson, Chief Information Officer,
U.S. Army ARDEC, Picatinny. SAP
NetWeaver allowed us to make all
the upgrades we needed from the
start. It provided the underlying
architecture to bring it all together.
In addition to those improvements,
were also making ourselves more
competitive. People are e-mailing
and telling us that the process is
much more efficient and much
easier.
Picatinny - SAP NetWeaver Platform and SAP Solutions
Transform IT Infrastructure of Key U.S. Army Organization
February 10, 2005
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www.sap.com/contactsap
50 073 959 (05/04) Printed in USA.

2005 by SAP AG. All rights reserved. SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver, and other SAP products and services
mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries
all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this
document serves informational purposes only. National product specifications may vary. Printed on environmentally friendly paper.
These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (SAP Group) for
informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with
respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
This project will enable us to modernize and
centralize our human capital management capabilities
and help us provide improved access to information
for our employees through an integrated IT platform,
says Robert L. Otto, Chief Technology Officer, United
States Postal Service. The desired result of the
project is to leverage technology to provide more
value to our most valuable asset, our employees.
The software will also provide management with
the flexibility to manage and control costs.
SAP Solutions to Manage One of the Largest Human Resources
IT Systems in the World
August 23, 2004
PROUD TO SERVE
For more than 30 years, SAP has delivered best-practice solutions
to federal agencies, defense organizations, and state and local
governments helping them run more cost-effectively and
efficiently. SAP is the worlds leading provider of business software
solutions. Today, 20 of the top 25 defense contractors, 14 NATO
member countries, and 1500 government agencies worldwide
run SAP solutions.
These agencies are among the many that already realize the
value of SAP for Public Sector solutions:

U.S. Department of the Interior

NASA

Internal Revenue Service

U.S. General Services Administration

U.S. Postal Service

UNICOR

U.S. Customs and Border Protection

Defense Logistics Agency

U.S. Army

U.S. Navy

USGS
To learn more about SAP Defense and Security solutions,
contact your local SAP representative or visit us at
www.sap.com/defense-security.
To learn more about SAP Public Services solutions,
contact your local SAP representative or visit us at
www.sap.com/publicsector.
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