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BOLD (Operations Leadership Development Program)

Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon has great opportunities for MBA students wishing to pursue a career as a leader in Operations Management. We know that learning through experience is what transforms talented people into great leaders. The BOLD (Building Operations Leadership) Program is designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Technology teams, Customer Service teams, Finance Operations teams, Seller Support teams, Fulfillment Center teams, and Transaction and Risk Management teams at locations throughout India. Role and Responsibilities: BOLD is a leadership development program which aims at building operations managers by honing their functional and leadership skills through on the job learning, supported by structured development & performance frameworks. The duration of the program is 24 - 36 months and the opportunities would be based out of the India Development centers. The participants will gain exposure in managerial/individual contributor roles in operationsat our world class Technology Centers and Operations in teams like Transportation, Customer Service, Seller Support, Transaction and Risk Management, Fulfillment Center, and Finance Operations. The BOLD manager will be responsible for the overall direction, coordination, strategy, quality and productivity of the projects he/she manages. She/he will manage performance expectations and goals, monitor real time service levels and schedule adherence, and ensuring the India teams meet and exceed their performance targets. In addition he or she will be responsible for ensuring the safety, security and integrity of Amazons systems and data. Additional responsibilities include: Identify and setup business related processes Leading process improvements/ root cause analysis Full accountability for meeting operational goals Strategic planning and forecasting Analyzing data and workflow to identify opportunities for improvement Leading cost reduction initiatives

Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the BOLD Program at Amazon India. This program is designed for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical, communication, and thinking big skills.

Qualifications: Should be graduating full time MBA in 2013 2-4 yearsofexperience in operations, general management or engineering fields Strong oral and written communication skills Demonstrated leadership abilities

Preferred Qualifications: Experience supporting customers internally and externally A technical degree in engineering, computer science, mathematics or operations Comfortable in a fast-paced, multi-tasked, high-energy environment Creative and analytical problem solvers with a passion for operational excellence MS-Excel, SQL skills a plus

To know more about us, please visit www.amazon.com and www.india.amazon.com.

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