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CONFLICT MANAGEMENT COACHING TELECOURSE Conflict management coaching, also known as conflict coaching, is a specialized niche in the field

of coaching and conflict management. It is a one-on-one technique, in which a trained coach assists people to effectively prevent or manage specific disputes and to enhance their conflict management skills. This process has wide application. It may be used before and after a conflict has arisen, or while it is in progress. Conflict management coaching may be applied in the organizational, family and other contexts and for coaching individuals to participate in mediation and negotiation. Outcomes of the Conflict Management Coaching Telecourse: The outcomes of this 10 week telecourse (22 hours) are that participants will gain: o the theory, principles and methods specific to the CINERGY model of conflict management coaching; o an introduction to and basic working knowledge of conflict management coaching using the CINERGY model; o an understanding of the types of skills required to provide conflict management coaching; o experience of the coaching model as a coach, client and observer; o knowledge of the applications of this technique; and o suggested documents and information about the logistics of conflict management coaching.

Methods Used in the Workshop: Through advance reading, self-reflection, skill-building exercises, discussion, demonstrations and practices, participants develop conflict management coaching techniques and skills.

Participants: The training will be of specific interest to coaches, workplace and other mediators, HR Professionals and others who work with people in conflict. Certification Becoming a CINERGY Certified Conflict Management Coach Workshop participants have the option of being assessed to become a CINERGY Certified Conflict Management Coach after completing the training and practicing the model. The assessment takes the form of a two hour evaluation in which you coach one of CINERGYs Competency Assessors. Participants are assessed according to core competencies provided at the training. The cost at this time is $300, if paid at the time of registration.

This workshop has been approved for 22 hours of Continuing Coaching Education Units from the International Coach Federation (20 hours ICF Core Competencies & 2 hours Resource Development). Mediator graduates of this workshop from Canada may apply the hours towards the educational component of the QMed and CMed designations (in accordance with the ADR Institute of Canada). Thursdays March 27, April 3, 10, 24, May 1, 8 15, 22, and 29, 2014 (between classes on April 10 and 24 there are skills practices* 4 hours in total) *NOTE: Skype is required for practices 5:30-7:30 pm Eastern Time on each of the above dates February 24, 2014 $1,185.00 CDN/US (plus 13% HST for Canadian residents). Participants are also required to purchase Conflict Management Coaching: The CINERGY Model: (


Time: Registration Deadline: Workshop Cost:

Competency Assessment Cost (to become a CINERGY Certified Conflict Management Coach): $300.00 CDN/US (plus 13% HST for Canadian residents) NOTE: Cost does not include long distance charges. Bridge line information (U.S. bridge line) will be sent to participants after the registration deadline - once payment has been received and we confirm that the telecourse will be proceeding.

NOTE: Following the Conflict Management Coaching Workshop, participants who completed the course will receive a free monthly newsletter from CINERGY Coaching called CINERGEMS and will be able to participate in monthly teletalks conducted by CINERGY Coaching. To register and for further information on conflict management coaching workshops including coordinating a workshop in your city or workplace, contact CINERGY Coaching: Phone: 416-686-4247, Toll free: 1-866-335-6466, Email: CINERGY Conflict Management Coaching = Peacebuilding, One Person at a Time

This workshop was designed by Cinnie Noble who is a pioneer in the field of conflict management coaching and the founder of the CINERGY model, which is taught worldwide. She is author of Conflict Management Coaching: The CINERGY Model ( Cinnie is a lawyer-mediator, former social worker and certified coach (PCC). For further information on CINERGY, feel free to visit