Beruflich Dokumente
Kultur Dokumente
08-0102
2008 by the Center for Sustainable Cities University of Southern California 3620 S. Vermont Avenue Los Angeles, CA 90089-0255 www.usc.edu/sustainablecities 2008 by TreePeople 12601 Mulholland Drive Beverly Hills, CA 90210 www.treepeople.org
ACKNOWLEDGEMENTS We gratefully acknowledge financial support from the John Randolph and Dora Haynes Foundation. We would also like to express our gratitude to Kim Reynolds, Travis Longcore, Joseph Devinny, Hilary Bradbury, Mona Seymour, Jennifer Mapes, Zaria Tatalovic, Greg Elwood, Mia Costa, Rachel Bramwell, Ari Briski, Michael Schreiber, and Ross Stephenson as well as our community partners, TreePeople, Trust for Public Land, Pacoima Beautiful, and the Los Angeles Neighborhood Land Trust. This guide was produced for USC by TreePeople and is adapted from TreePeoples Citizen Forester Manual: A Workbook for the Citizen Forester. Preferred Citation: Ben-Horin, E. and C. Imhoff. 2008. How to Lead an Alley Revitalization Project. Beverly Hills, CA: TreePeople. Design by: Jennifer Renteria, Center for Sustainable Cities
ABOUT THE CENTER FOR SUSTAINABLE CITIES The USC Center for Sustainable Cities (CSC) fosters research, education, and partnerships to address the sustainability challenges facing metropolitan regions, and generates innovative solutions that enhance the natural environment, economic vitality, and social equity of cities worldwide. CSC regularly partners with community-based nonprofit organizations, as well as USCs Institute for Prevention Research, on projects that highlight the role of parks and open-space and recreation in increasing physical activity and improving public health, particularly in park-poor neighborhoods. In 2007, CSC conducted an exhaustive study of the physical characteristics and usage patterns of more than 300 alleys across the city of Los Angeles. ABOUT TREEPEOPLE TreePeople is an environmental nonprofit organization that has served the Los Angeles area since 1973. TreePeoples work is about helping nature heal cities through the establishment of functioning community forests urban neighborhoods in which the local residents and businesspeople have taken responsibility for transforming their community into a sustainable ecosystem that exists in a healthy, productive balance, much like a natural forest.
INTRODUCTION .............................................................................................................................................................3 ABOUT THIS GUIDE .......................................................................................................................................................4 THE GUIDE....................................................................................................................................................................................6 PROJECT READINESS CHECKLIST ....................................................................................................................................7 STEPS TO FOLLOW FOR A SUCCESSFUL ALLEY REVITALIZATION .............................................................................................................8 TIMELINE ...................................................................................................................................................................10 PROJECT MANAGEMENT ..............................................................................................................................................13 Delegation ............................................................................................................................................................................................... 13 Alley Revitalization Team: Coordinator Descriptions ............................................................................................................ 14 Creating A Timeline ............................................................................................................................................................................. 18 Preparing for A Neighborhood Meeting ...................................................................................................................................... 19 FINANCING YOUR PLAN BUDGET AND FUNDRAISING ....................................................................................................25 AFTER THE EVENT ......................................................................................................................................................28 SUPPORT MATERIALS ........................................................................................................................................................... 30 HOW TO BE AN EFFECTIVE ALLEY REVITALIZATION LEADER ..........................................................................................31 What is an Alley Revitalization Leader? ...................................................................................................................................... 31 COMMUNITY LEADING & ORGANIZING ..........................................................................................................................33 Building Community as a Neighborhood Leader ..................................................................................................................... 33 DIG ALERT INFORMATION............................................................................................................................................36 Location Request Form for Demolition ........................................................................................................................................ 37 IMPORTANT CONTACTS ...............................................................................................................................................38 City of Los Angeles Bureau of Engineering ................................................................................................................................. 38 Los Angeles Neighborhood Councils ............................................................................................................................................. 38 Los Angeles City Council .................................................................................................................................................................... 38 Listing of Local Newspapers ............................................................................................................................................................ 40 Concrete and Asphalt Removal ....................................................................................................................................................... 41 Trees and Wholesale Nurseries ....................................................................................................................................................... 41
INTRODUCTION
One of the citys most overlooked assets can be found in every part of the city: a lleys. The City of Los Angeles has over 900 linear miles of alleys, and within these alleys lays the opportunity to improve the quality of life in your community. In many Los Angeles neighborhoods, underutilized alleys offer an opportunity to serve multiple benefits for the community, including: IMPROVING WATERSHED HEALTH by preventing flooding and recharging groundwater GREENING THE CITY through the planting of drought-tolerant trees and shrubs and reducing the heat-island effect ENHANCING NEIGHBORHOOD SAFETY by creating attractive, safe play and exercise space, and encouraging neighborhood presence and interaction REDUCING POLLUTION by keeping alleys clear of trash and debris and preventing chemicals from polluting waterways The City of Los Angeles has jurisdiction over alleys. Any changes or alley improvements must be granted a permit by the City of Los Angeles Bureau of Engineering and may also require approvals from other City agencies. Nevertheless, with a positive vision and the help of your community, revitalizing a neighborhood alley is possible.
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In addition, we have included Support Materials. This section contains various resources to make your project possible. Support Materials include: o o HOW TO BE AN EFFECTIVE ALLEY REVITALIZATION LEADER. Here you will learn how to talk to your neighbors, organize your community and be an effective communicator. IMPORTANT CONTACTS. This section includes contact information for the City of Los Angeles Bureau of Engineering and its district offices, Los Angeles Neighborhood Councils, and the Los Angeles City Council. DIG ALERT INFORMATION. Dig Alert the Underground Service Alert of Southern California is a free service to mark the location of underground infrastructure. Before digging, you must call Dig Alert to determine where its safe to dig. 4
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LISTING OF LOCAL NEWSPAPERS. This comprehensive list will help you publicize your event. CONCRETE AND ASPHALT REMOVAL. This list includes referrals for local concrete cutters and asphalt removes. TREES/WHOLESALE NURSERIES. This list includes referrals to local nurseries.
THE GUIDE
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If you answered yes to most of these questions, youre ready to start your project! Depending on the extent of your alley revitalization project, you may need approvals from several City departments. The Bureau of Engineering, part of the City of Los Angeles Department of Public Works, has ultimate jurisdiction on most improvements and its district office will help bring your proposal through the permitting process.
DISCUSS YOUR PROPOSAL WITH AN INSPECTOR. Discuss your proposal with a Bureau of Engineering inspector to determine if everything in your proposal can be implemented. RECEIVE AN ALLEY REVITALIZATION PERMIT. At this stage, you will receive final approval for the elements included in your revitalization proposal.
6. REVITALIZE YOUR ALLEY AND KEEP YOUR NEIGHBO RS INVOLVED ONCE IT S DONE
ALLEY REVITALIZATION EVENT. The big day has arrived! ONGOING CARE AND MONITORING. Continue to keep members of the Alley Revitalization Team and other members of the community involved in maintenance. Hold periodic meetings to ensure involvement and ownership of the project.
TIMELINE
It generally takes 6 to 12 months to get your alley revitalized although it could take longer if you have an ambitious project in mind that includes replacement of infrastructure such as pavement or underground infrastructure. Keep in mind that if you are applying for a grant, the funding process can carry on for several months or longer. Read through this timeline to get a better understanding of what you can expect throughout the alley revitalization process.
6 TO 12 MONTHS BEFORE
o o o o o Familiarize yourself with the steps included in this guide and the timeline associated with each task. Meet your neighbors and evaluate your site. Get your neighborhood and city council involved and ask for their support. Identify alley stakeholders. Collect information about how the alley is used. Information should include: o o o o o Vehicle use: numbers of vehicles and time of entry and exit Pedestrian and bicycle use: frequency and reason for use Dumping of large or nuisance items: frequency and amount Utilities: what utility infrastructure exists? Power lines? Storm drains? Sewers? Trash or recyclables pick-up: frequency and number of receptacles Pavement: type and extent of paved area Landscaping: trees and plants that already exist Drainage and flooding: does the alley flood during and after a rainstorm? Parking access: what percentage of residences or businesses access parking through the alley?
Call your district office of the Bureau of Engineering. Request a review of your proposed site and begin the permitting process. Hold a neighborhood meeting. Work with the community to create a proposal that reflects the communitys vision. Include designs of what you would like to see and information about current alley use. Determine funding source(s) and begin grant application process if necessary. If your project involves significant changes to the alley, such as infrastructure replacement or installation, coordinate with appropriate city agencies as specified by Bureau of Engineering.
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3 TO 6 MONTHS BEFORE
o o Secure alley revitalization permit. Schedule alley revitalization work day(s).
2 TO 3 MONTHS BEFORE
o o o o o Secure local funding donations. Begin planning your event celebration. Publicize your event and recruit volunteers. Solicit locally for food and material donations. Hold a neighborhood meeting to discuss care, monitoring and maintenance of the project. Create a plan for how the project will be cared for once its finished, and get people to sign up to be responsible for maintenance.
1 MONTH BEFORE
o Call nurseries and other stores to get information on availability of tools and materials. The Department of Public Works or your city council office may have tools available to borrow, so be sure to ask if tools are available for your project. If removing concrete or asphalt, obtain permit from Bureau of Engineering and call concrete cutters to obtain bids. It may be necessary for you to post No Parking signs the day of the event to prevent cars from blocking areas of the alley that volunteers will be working in. In addition, if your project involves removing concrete or asphalt, it may be necessary to post No Parking signs before concrete cutting or asphalt removal. Contact the Department of Transportation to find out. If your project involves digging, call Dig Alert to have utilities marked. Create and distribute revitalization event flier. Recruit volunteers for revitalization event and site preparation. Finalize event day schedule and arrange speakers for the revitalization day ceremony. Secure all food and cash donations. Purchase necessary tools for event day(s).
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1 WEEK BEFORE
o Cut and remove concrete or asphalt; water soil to make planting easier; and place barricades or caution tape to secure open areas. 11
For event day(s), determine: tree and plant watering sources and garbage bin location, bathroom locations, location for sign-in and task demonstration location.
2 DAYS BEFORE
o o If planting, deep water all planting sites. Receive delivery of any materials; have volunteers on hand to help unload large items.
1 DAY BEFORE
o Pick up water and refreshments.
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PROJECT MANAGEMENT
There are many different forms and tools for project management. This part of the guide will show you what works for Alley Revitalization Leaders and supplies you with the tools and resources to effectively utilize these strategies.
DELEGATION
Delegation is a sharing of work and leadership, and it involves and builds community. Part of delegating is leading and monitoring progress.
HOW TO DELEGATE
Alley Revitalization Leader: Robert Publicity Coordinator: Mary o o o o Mary: Create Fliers Matthew: Contact Media Barbara: Planting Day Signage Jos: Community Poster
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TEAM LEADER
o o o o o o o o o o o o o o o o o o o o Introduces the project and gains the support of neighbors. Solicits project leaders and community support through personal interaction and community meetings. Schedules and facilitates community meetings. Delegates responsibilities to project leaders. Facilitates the creation of a shared vision of, and commitment to, the improvement and care of your project. Introduces the Citys permitting process. Thoroughly and realistically defines the scope and scale of the project. Communicates with neighbors about the community vision and project, gaining their support. Thoroughly and realistically discusses the cost and budget of the project. Oversees the creation of a budget and fundraising efforts. Manages the project using tools available in this guide. Provides feedback, moral support and problem-solving assistance to project leaders, neighbors and volunteers. Works with the Bureau of Engineering to answer questions, solve problems and stay updated on progress. Handles any questions or concerns from the community. Oversees the revitalization event. Oversees a completion celebration. Helps monitor and care for the project after its completed. Helps ensure that the community meets the commitment to follow-up care. Schedules future follow-up care events with the community. Identifies maintenance situations such as flooding in alley or a tree that is structurally unsound that require expert advice and follow-up.
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DESIGN COORDINATOR
o o o o o o o o Works with the Bureau of Engineering to discuss options for planting, adding recreational equipment, adding lighting, removing or replacing pavement, etc. If planting, researches and identifies appropriate tree and plant species in order to plant the species tree for the right spot. Works with project leaders and neighbors to make collective decisions on locations and choices for each of the elements of your revitalized alley. Gives list of locations and decisions to the permit coordinator. Sends list of elements to at least three vendors (if planting trees, send to at least three nurseries to determine best nursery stock and prices). Selects vendor and orders products. Goes to the selected vendor to inspect and tag chosen products. Arranges for the delivery of products and for a safe storage location. With at least three other volunteers, meets the delivery truck to unload goods. On revitalization day, helps deliver the products and materials to their correct locations.
PERMIT COORDINATOR
o o o Works with the Bureau of Engineering to find out what permits are required for your project. Works closely with Design Elements Coordinator. Discusses permitting process with the Alley Revitalization Team and neighbors.
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Discusses with neighbors and community the benefits alley revitalization. Receives city permit, reviews for accuracy, and gives permit to the Alley Revitalization Leader.
CONCRETE/ASPHALT COORDINATOR
o o o o o o o Determines if you will need to cut concrete or remove asphalt. Determines number of locations and size of cuts to be made. Contacts the Engineering Division to secure an A permit for concrete cutting. Sends list of concrete cuts to at least three concrete cutters to determine best price and select, hires and schedules concrete cutter. Determines safety of locations prior to work. Calls Dig Alert and review their markings (see Dig Alert Information). Arranges for barricades or safety tape to mark off cuts on the day of the concrete removal. Is on hand during concrete cutting to answer any questions or address any concerns.
FUNDRAISING COORDINATOR
o o o Develops a budget and timeline for the revitalization project. Works with your neighborhood council and city council to research possible grants. Obtains information, materials and support letters necessary for your grant. 16
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Turns in grant submission(s) by deadline. Manages the project budget. Obtains cost estimates where needed. Oversees food donations. Collects and tracks donations, and sends thank-you letters. Tracks approval of grants and distribution of monies.
PUBLICITY COORDINATOR
o o o o o o o o Ensures plenty of volunteers are at the event and follow-up care events, by publicizing your event to family, friends, neighbors, local businesses and the community. Uses a variety of media to raise awareness of the event and follow-up care events (see Listing of Local Newspapers section on page 40). Considers creative ways to publicize your event such as through email lists, at local schools, libraries, community centers, etc. Designs and distributes all event literature including meeting notices, agendas and event fliers. Designs, creates and helps post all banners and signs. Creates a visible, accessible, permanent record of the revitalization event through photos, video, plaques, bulletin board displays, awards, etc. Takes pictures of alley before revitalization, focusing on areas that are in need of care. Takes pictures of the event day and the design elements, including trees and furniture, after they are installed.
VOLUNTEER COORDINATOR
o o o o o o o Works with the team to determine your volunteer needs and to make sure you have enough volunteers. Works with your publicity coordinator to post fliers and recruit sufficient volunteers for all portions of the project. Carries conversations about the project with a wide variety of people. Coordinates volunteers to get food and equipment donations. Ensures volunteer presence at the event and follow-up care events. Ensures volunteers know what to bring (hat, sunscreen, work clothes). Sets up and staffs the volunteer sign-in table. 17
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Picks up, sets up and cleans up refreshments. Recruits adult volunteers to be involved in follow-up care. Coordinates donations for adequate water and refreshments for volunteers. Involves neighbors in planning and conducting event day celebration. Ensures volunteers feel valued and are thanked with cards or other means. Makes sure volunteers understand their vital role in the event and follow-up care, and know the positive impact they are creating in their community.
MAINTENANCE COORDINATOR
o o o Maintains contact with volunteers for upcoming care events. Sends out and delivers information about follow-up care as needed. Surveys the newly installed design elements to make sure they are doing their job. If you planted trees, makes sure they are watered and staked as needed. Checks project elements periodically. Checks trees during dry months especially. Schedules community follow-up care days.
CREATING A TIMELINE
Creating a timeline will help in organizing your work.
STAYING ON TRACK
The most effective way to stay on track is to create a plan, monitor the plan, and stay in frequent contact with your project team. Find an effective way for your team to stay in touch. Regular meetings or email communication are a good idea.
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BEFORE THE MEETING o o o Determine the meeting date and time. Determine the location. Determine how to publicize. 19
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Publicize the meeting and include directions to the location. Identify someone to be the facilitator. The facilitator will help the meeting run smoothly by transitioning from topic to topic, and will help make everyone feel welcome. Identify someone to be the recorder. Its important to record what happens at the meeting by taking notes or by recording audio or video. Identifying someone to do this will help you and the facilitator stay focused and keep the rhythm of the meeting going. Determine the purpose of the meeting. Answer the question, By the end of this meeting, we want to know/have agreement on/be able to Determine the topics, time per topic and speakers for topics. (Remember to have some fun!) If your meeting will have guest speaker(s), notify them of meeting time, location and agenda. Write the agenda on a board or a flip chart pad. List books, pictures, videos and show and tell items you will need. Determine if you will need audio-visual equipment (video player and TV, projector, etc.). Estimate the number of people you are expecting. Determine the seating arrangements. Have someone volunteer to bring refreshments.
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DURING THE MEETING o o o o o o o o o o Post a copy of the agenda. Stay on agenda. Circulate a sign-in sheet. Review agenda with the group and gain agreement. Conduct introductions as needed Have the recorder keep track of action steps, the person responsible and the date by which each action step will be completed. Give everyone a chance to speak. Near the end of the meeting, have the recorder read aloud all the action items, who is responsible for each and the due dates. Summarize what will be covered in the next meeting. Announce date, time and location of next meeting.
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Start and end on time. Set the next meeting date, time, location and agenda.
AFTER THE MEETING o Send out a follow-up note with all of the action steps, the people responsible and the date by which each action step should be completed.
Review agenda Discuss your community vision and what characteristics the community would like to see for the neighborhood Describe your project idea a. b. c. d. What is your vision for the alley? What parts of the alley will be transformed? What costs are realistic? What are some of the potential elements? i. Trees and shrubs ii. Recreational equipment iii. Outdoor furniture iv. New paving (e.g., walkway, bikepath) v. Lighting e. f. Review the permitting process and the involvement of the Bureau of Engineering Discuss what the revitalization day be like including how many volunteers might be needed and what tasks will need to be delegated 21
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Recruit and sign up volunteers, including volunteers to help with follow-up care once the project is completed a. b. c. Distribute Coordinator Job Descriptions (see Project Management section) Identify at least two or three people who will lead ongoing care Circulate sign-up sheet for volunteers
SECOND MEETING 1. 2. Distribute brochures or fliers Discuss the benefits of seeing alleys as an asset a. How can alleys affect the communitys quality of life? i. Safety ii. Walkability iii. Reduced flooding and improved water quality iv. Increase in property values v. Heat-island effect mitigation b. 3. 4. Why are we revitalizing the alley?
Distribute neighborhood map and ask for ideas Describe the revitalization day a. b. c. d. Anticipated date Revitalization day preparation Revitalization day activities Revitalization day donation needs
5. 6.
Do a site walk with the team If planting trees or shrubs, discuss species selection a. b. Discuss tree and shrub species choices Give list of recommended trees and shrubs and ask your team and neighbors to review and choose species, considering water and sun needs
7. 8.
If installing infrastructure improvements, discuss available options If installing recreational equipment or furniture, discuss available options 22
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Preparing your site a. b. c. Review any concerns or changes Review volunteers jobs and completion dates Get updates on: i. Refreshment donations ii. Fliers and signs to post and pass around your neighborhood iii. Press releases to local newspapers and newsletters
10. Ask for copies of fliers, press releases and the list of sponsors or donors for your records 11. Running your event a. b. Recruit volunteers to supervise the event Create revitalization event day schedule
12. Discuss follow-up care responsibilities. Identify who will lead ongoing care 13. Revitalization event day coordination follow-up and assignments a. Any last minute items?
14. Revitalization event day preparation confirmation a. b. c. Schedule Food and materials delivery Volunteer coordination
TOPICS FOR A POST-REVITALIZATION EVENT MEETING 1. 2. 3. Ask the group how they felt about the overall project and the revitalization day Review any concerns about the newly installed alley elements Develop a plan for follow-up care a. Follow-up care leaders should have been identified before the revitalization day. If so, confirm with follow-up care leaders and discuss their responsibilities. Otherwise, identify at least two or three people who will lead ongoing care. List tasks and frequency required for each
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If trees and vegetation were planted, demonstrate care techniques a. b. c. Watering Pruning Mulching
5.
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BUDGET WORKSHEET
It is important to have an accurate budget before beginning to raise funds. Being able to discuss your requirements will increase your credibility, and a budget helps to ensure you will raise all the money and supplies needed. Create a budget worksheet in order to come up with a total project budget. Your budget worksheet should include all materials and services that your project will need, such as: furniture, trees, concrete cutting, permit fees, photocopying, food and drinks.
Sample Costs Price o o o o o o o 4 x 4 concrete cut Porous concrete (per sq. yd.) 1-gallon tree or shrub 15-gallon tree Wood stake (2) Tree ties Miscellaneous costs: A permit for cutting concrete No Parking signs Price: $300-800 Price: $200-400 $120.00 $100.00 $4.00 $35.00 $10.00 $1.20 Tax $9.90 $8.25 $0.33 $2.89 $0.83 $0.10 Total $129.90 $108.25 $4.33 $37.89 $10.83 $1.30
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HAVE YOUR FACTS STRAIGHT Nothing impresses people more when you are asking them for a contribution than explaining your needs clearly. Be sure you have all of the following information figured out ahead of time: o o o o o o o o o Why are you organizing an alley revitalization event? How will the alley be revitalized? Where will it be? When will it be? Who will be involved? What is the total budget? Who else has contributed? Exactly what you asking from the person with whom you are speaking? How will you publicly acknowledge the contribution?
LOCAL GRANTS Local grants and city grants are another way to help fund your project. o o Go to your the City of Los Angeles Web site, or call to ask if there are any greening or revitalization grants available. Check with your local Councilperson about any community beautification funds that may be available.
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Material donations are also available. For example, ask the Los Angeles Department of Water and Power to donate trees through their Trees for a Green LA program (1-800-GreenLA) Remember to factor into your timeline deadlines for applications, and if accepted, availability of funds.
FUNDRAISING TIPS Here are a few things to keep in mind when you are getting ready to talk to a potential donor: o o o o o o o o o o o o Make requests in person. Make your request over the phone only as a last resort. Be sincere, confident, relaxed and have an upbeat we deserve it attitude. Always be polite. Mention your association with the neighborhood or city council if they support your project. If the donor says he/she will get back to you, dont wait! After a few days, contact that person again. When talking about the planting, make it sound as if it is going to happen, not as if it might happen. Say we are doing not we might or we are trying. Know your stuff. Know the event facts and what you are specifically asking from the person. If you need, rehearse what you are going to say with a friend. You might even want to have the friend with you to give you feedback. Go to ask in groups of two to three. More than three people might overwhelm the donor, and one is a lonely number. Dont be afraid to negotiate. If the potential donor says he/she cannot give all of what you are requesting, ask what is possible. Dont forget to let a possible donor know you will acknowledge him/her in the community. When you get a yes, send a thank you note right away.
MANAGING DONATIONS o o o Coordinate with your team leaders to make sure your project stays within budget. Keep a list of everything you receive. Track goods, services or money donated.
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EVALUATION
Evaluation is a great way to look back and learn from what you did. Conduct an evaluation with members of the team and discuss what they saw, heard, felt or learned. Have them answer the following questions: o o o o o o o o o o o Did we accomplish our goals? What was our biggest success? What was least successful? What did you learn? Who was influenced by our action? Did our work change peoples behavior? When did you have the most fun? What was the least fun? What helped you the most? What was your biggest roadblock? How would you do things differently next time?
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REFLECTION
Reflection enables you to give yourself a pat on the back. It creates a space for all who were involved in the planting process to sit back, acknowledge the great work they have done and admire their newly planted trees. Encourage your neighbors and volunteers to stop and look around to admire the wonderful work they have done!
ACKNOWLEDGEMENT CHECKLIST
Acknowledgement can come in many forms including simple thank you notes, formal letters, plaques or signed pictures. This checklist is to help you remember those who need to be acknowledged. Have you thanked: o o o o o o o Your team leaders? All the volunteers who helped along the way? Your neighbors? Your sponsors and people who made material donations? City council members or other city officials? Special guests? And most importantlyyourself?
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SUPPORT MATERIALS
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AN ALLEY REVITALIZATION LEADER IS A RESOURCE FOR INFORMATION ABOUT THE BENEFITS OF REVITALIZED ALLEYS.
The Alley Revitalization Leader draws on basic knowledge of the urban ecosystem and of the benefits of building a strong community in order to: o o o o o Discuss the benefits of creating more green space Discuss the benefits of trees, vegetation, and sustainable infrastructure Help translate the communitys vision and bring about positive changes Work with city inspectors to select appropriate project elements Manage the revitalization event and ongoing care
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COMMUNICATION
Communication is key to successful leadership and community building. The ability to listen and give appropriate feedback is a cornerstone of a successful Alley Revitalization Leader. You will listen to and give and receive feedback with a variety of people throughout your project, including: o o o o o o o Inspectors Supply vendors Neighbors Volunteers Team members Business owners Government employees
LISTENING
Listening is important for an Alley Revitalization Leader. It is one of the greatest tools for a community leader to have. When listening you can: o o o o o o Understand the point of view of the speaker Gain a full set of information before acting Increase potential for success Learn from the speaker Understand others concerns and address their worries Convey respect to the speaker 33
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FEEDBACK
Feedback is giving information about a situation or behavior either to enforce or correct it. You might need to give feedback to reinforce constructive, helpful actions or change destructive, harmful ones. Plan on giving feedback while planning, as well as during the revitalization day event and thereafter. When giving feedback: o o o o o o Do more reinforcing than correcting. Use a 3:1 ratio of reinforcing to correcting. Be timely and specific. Only state actions or behaviors that the person is capable of changing. Create a safe space or simply the right place. Describe the consequences of the action. Be empathetic.
COMMUNITY ORGANIZING
Do you talk to your neighbors? Do your kids play together? Do you say hello when you pass? Have you ever seen them? In a city as big and diverse as Los Angeles we tend to forget that we live in a community. We get into our cars, go to work, come home and go into our homes. On the weekends we clean house, do laundry, watch TV or get out of town. We leave little time to communicate with those who live near us. How do we change this? Many communities have set up neighborhood watch programs or come together in times of crisis or emergency. Why wait for an earthquake to meet your neighbors? Get to know them in a positive environment so next time you need water or a cup of sugar, you will have a friend in your neighborhood to ask.
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I would love to revitalize our alley! Where do I sign? You have a very excited neighbor who wants to support the project. Now what? List ways to help her become involved in the process and keep her involved. o o o
Change the alley? No way! This gentleman raked leaves and picked up trash every Saturday for 15 years. He has sworn off any project that involves trees or any kind of follow-up maintenance ever since. How do you get him involved? Make a list of concerns you think your neighbors will have regarding the alley revitalization project. o o o List ways to effectively address these concerns. o o o
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APWA Utility Electric Gas-Oil-Steam Communication and Cable TV Water Sewer Reclaimed Water Proposed Excavation
Common Marking Identifiers: E=Electric G=Gas SD=Storm Drain S=Sewer SL=Street Lighting TEL=Telephone TS=Traffic Signal TV=Television W=Water/Reclaimed Water USA=Underground Service Alert
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Type of work (concrete or asphalt removal): __________________________________________________________________________ Work to begin: Date: _________________________________ Time: _________________________________ A Permit #: _________________________________ Not required __________________ Not Available __________________
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IMPORTANT CONTACTS
CITY OF LOS ANGELES BUREAU OF ENGINEERING
More information can be found at: http://eng.lacity.org CENTRAL DISTRICT 201 N. Figueroa St., 3rd Floor Los Angeles, CA 90012 Contact: Lemuel Paco Phone: 213 482-7049 Fax: 213 482-7007 VALLEY DISTRICT OFFICE 6262 Van Nuys Blvd., 2nd Floor Van Nuys, CA 91401-2615 Contact: Mati Laan Phone: 818-374-4600 Fax: 818-374-4618
HARBOR DISTRICT OFFICE 638 S.Beacon St., Suite 402 San Pedro, CA 90731 Contact: Larry Cuaresma Phone: 310-732-4663 Fax: 310-732-4670
WEST LOS ANGELES DISTRICT OFFICE 1828 Sawtelle Blvd., 3rd Floor Los Angeles, CA 90025-5516 Contact: Mike Walters Phone: 310-575-8381 Fax: 310-575-8631
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DISTRICT 5 JACK WEISS City Hall Office (213) 473-7005 200 N. Spring Street, Rm 440 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 6 TONY CARDENAS City Hall Office (213) 473-7006 200 N. Spring Street, Rm 435 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 7 ALEX PADILLA City Hall Office (213) 473-7007 200 N. Spring Street, Rm 465 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 8 BERNARD PARKS City Hall Office (213) 473-7008 200 N. Spring Street, Rm 460 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 9 JAN PERRY City Hall Office (213) 473-7009 200 N. Spring Street, Rm 420 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________
DISTRICT 10 HERB WESSON City Hall Office (213) 473-7010 200 N. Spring Street, Rm 430 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 11 BILL ROSENDAHL City Hall Office (213) 485-7011 200 N. Spring Street, Rm 415 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 12 GREIG SMITH City Hall Office (213) 473-7012 200 N. Spring Street, Rm 405 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 13 ERIC GARCETTI City Hall Office (213) 473-7013 200 N. Spring Street, Rm 470 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________ DISTRICT 14 JOSE HUIZAR City Hall Office (213) 473-7014 200 N. Spring Street, Rm 425 Los Angeles, CA 90012 Field office: ____________________ Field Rep: _____________________
DISTRICT 15 JANICE HAHN City Hall Office (213) 473-7015 200 N. Spring Street, Rm 435 Los Angeles, CA 90012 Field office: ____________________ Field Rep: ______________________
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The Tolucan (Toluca Lake) (818) 762-2171 Urban Newspapers of Los Angeles (213) 727-1117 Wave Community Newspapers (213) 290-3000 The Weekly Valley Vantage (Sherman Oaks) (818) 906-2393
West Hollywood Independent (323) 932-6397 West Hollywood Today (310) 553-2111 West Los Angeles Independent (310) 829-6811 Wilshire Independent (323) 932-6397
Valley View (San Fernando) (818) 365-3111 Venice Magazine (310) 452-8452 Venice-Marina News (310) 829-681
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