Assignment: Management Information System: Hameed Latif Hospiital

Submitted To;
Ahmed Hameed Toor

Submitted By;
Anees Khan Reg # 2093322 MBA Regular

Table Of Co te ts!
Compa " Histor" Missio #tateme t HR $epartme t! Functions Policies & Practices Flow of Activities

HR Dept MIS A%%ou ts $epartme t! Functions Flow of Activities Policies & Practices

Accounts Dept MIS Medi%al Re%ord $epartme t! Functions Flow of Activities Policies & Practices

Medical Record Dept MIS Repair & Mai te a %e $epartme t! Functions Flow of Activities Policies & Practices

Repair & Maintenance Dept MIS Bio Medi%al ' gi eeri g $epartme t! Functions Flow of Activities Policies & Practices

Bio Medical Engineering Det MIS Co %lusio

Compa " histor"!

One of t e fastest growing !"" #edded Private$ Hospital of Pa%istan esta#lis ed in &ul' ())*+ ,ocated in t e -it' of ,a ore on Fero.e pur Road opposite /addafi stadiu0$Providing 1ualit' ealt care and read' to serve 'ou an' ti0e 'ou need wit latest 0edical tec nologies+ e1uip0ent and well trained staff$

Missio #tateme t !
(e shall stri)e to! Et ical 0edical practices Ensure patient safet' and provide co0plete ealt care$ Ac ieve e2cellence in t e provision of ig est standards of 0edical services to create a #enc 0ar% for ourselves in t e 0edical field$ co0e up to t e e2pectation and trust reposed in t is organi.ation$

$epartme ts!
HR Dept Accounts Dept Medical record Dept Repair & Maintenance Dept

 Bio Medical Engineering Dept

MIS Hameed Latif Hospital

HR Department MIS

Accounts Department MIS

Medical Record Department MIS

Bio Bio Medical Medical Engineering Engineering Department Department

Repair Repair & & Maintenance Maintenance Department Department M MIS

MIS

HR $epartme t!
For an' organi.ation+ staff or 0en power is t e 0ost valua#le asset$$ In t e 0odern age w ere co0puters and infor0ation tec nolog' ave #roug t revolutionar' c anges in t e progress and perfor0ance+ u0an resource factor3s i0portance as #eco0e i0perative Hu0an Resource Depart0ent *HR$+ pla'ing a 0a4or role in staffing+ training and elping to 0anage people so t at people and

t e organi.ation are perfor0ing at 0a2i0u0 capa#ilit' in a ig l' fulfilling 0anner$$ Basi% ,u %tio s of HR $epartme t!
Recruit0ents and &o# Specifications Preparing Manpower Budget and ,ist of Bac%ups at certain levels Perfor0ance Appraisal Reports and Awards for Perfor0ers Staff 5rainings Service Rules & Ac%nowledge0ent Maintaining Staff Data#ase

Hr Best -ra%ti%es & -ro%edures! It6s si0ple w en use HR Policies & Procedures Manual+ wit custo0i.a#le HR policies and procedures designed e2clusivel' for 0edical practice ad0inistrators and 0anagers$ E0plo'ee recognition progra0 E0plo'ee suggestion progra0 ,a'offs Hours of wor%

Topi%s i %lude! Managing u0an resources in a 0edical practice E0plo'0ent laws and la#or relations -o0pensation and #enefits Ac1uiring and %eeping top talent

 Record%eeping and researc Staff develop0ent E0plo'ee relations Perfor0ance planning and evaluation Discipline E0plo'ee and#oo%s ,lo. of A%ti)ities!
Go ernance Board

Ris! Management

Resource Life "ycle Mgt

#perations

Reporting

HR DBMS Internal Data DBMS External Data Decision Support System

%ransaction Business %ransaction &rocess System

Human
DB #f eac$ %&S HR Resource Application MIS DB

Benefit Reports Salary Sur eys #perational Data'ase Sc$edule Reports Appraisal System %raining Scores (o' Application &rofiles )eed & &lanning Reports

HR ES

A%%ou ts $epartme t!

Accounts depart0ent t'picall' andle a variet' of i0portant tas%s$ 5 e accounts depart0ent carries out all t e invoicing functions$

,u %tio s of A%%ou ts $epartme t! invoicing custo0ers+ accounts receiva#le 0onitoring and collections+ account reconciliations+ pa'a#les processing+ consolidation of 0ultiple entities under co00on owners ip+ #udgeting+ periodic financial reporting financial anal'sis$

Also co00on are setting up ade1uate internal controls for all #usiness processes 7to prevent t eft80isappropriation of assets9+ andling e2ternal audits and dealing wit #an%s in order to o#tain financing$ 5a2es are so0eti0e andled #' accounting depart0ents in ouse+ #ut t is wor% is often contracted to outside ta2 accountants$ ,lo. of A%ti)ities!
General Ledger

Resource &ools %otal Acti ity "ost

Ind+Acti ity "ost "ost #'*ecti es

Best pra%ti%e & -oli%ies to be impleme ted!

Pa' #ased on receiving approval onl' Reduce re1uired approvals Auto0ate t ree:wa' 0atc ing

Su#stitute wire transfers for c ec%s ;se signature sta0p ;se #lan%et purc ase orders Eli0inate cas advances for e0plo'ee travel Eli0inate 0anual c ec%s

DBMS Internal Data

Accounts DBMS External Data Decision Support System

%ransaction %ransaction Accounts %ransaction s &rocess &rocess System System DB DB #f #f eac$ eac$ %&S %&S

Accounts
Accounts MIS Application Application Accounts

DB

Budget Reports Appropriation of Accounts "as$ Inflo,s & #utflo,s Reports Annual Audit Reports &lanning Reports
Accounts ES #perational #perational

Data'ase

Medi%al Re%ord $epartme t!

3Medical record3 is used #ot for t e p 'sical folder for eac individual patient and for t e #od' of infor0ation w ic co0prises t e total of eac patient3s ealt istor'$ Medical records are intensel' personal docu0ents and t ere are 0an'

et ical and legal issues surrounding t e0 suc as t e degree of t ird:part' access and appropriate storage and disposal$ ,lo. of A%ti)ities!
La'oratory Records

-inal Reports &reliminary Reports

-inal .ersion Re ie,s

Basi% ,u %tio s of Medi%al Re%ord $epartme t! Medical Histor'

 Medical Encounter Orders & Prescriptions Progress <otes 5est Results <;RSI<= <otes Surgical 5esting

-oli%ies & -ra%ti%es of Medi%al Re%ord $epartme t! -onfidentialit' Policies House %eeping Billing

DBMS Internal Data

Medical DBMS External Data Decision Support System

Medical Record %ransaction

%ransaction &rocess System

DB #f eac$ %&S

Medical Medical Record Application MIS

DB

Statistical Reports Medical &atient &rocedure Reports #perational Data'ase Sc$edule Reports )e, Born Ba'ies Reports )eed & &lanning Reports ES

Repair & Mai te a %e $epartme t!

5 is depart0ent is responsi#le for t e operation and 0aintenance of all #uildings+ estates and non:0edical e1uip0ent appertaining to t e ospital+ its associated satellite clinics and staff ousing co0ple2es$

Basi% ,u %tio s of Repair & Mai te a %e $epartme t!

Renal Dial'sis Respirator' 5 erap' 5 erapeutic & Monitoring Device

-ardiac Services Dental -are ,a#orator' Radiolog'

-oli%ies& -ro%edures of Repair & Mai te a %e $epartme t! %eeping a 0edical facilit' or institution clean+ sanitar'+ and well:0aintained
%eeping wit federal+ state+ and local ealt codes and regulations$ wor%ers responsi#le for t e up%eep and cleaning of ospital

,lo. of A%ti)ities!

Analysis Maintenan ce Repair

R&M DBMS Internal Data DBMS External Data Decision Support System

R&M R&M %ransaction %ransaction &rocess System DB #f eac$ %&S Repair & R&M Maintenance Application DB

Repairing Reports R&M Instruments Repairing Reports #perational Data'ase Sc$edule Reports Daily Maintenance Reports )eed & &lanning Reports ES

Bio Medi%al ' gi eeri g $epartme t!

Bio0edical engineering is t e general ter0 for application of engineering principles and tec ni1ues to t e 0edical field$ 5oda'+ t e ter0 >#io0edical engineering> is 0ost fre1uentl' applied to research and development aspects of advanced specialt' fields li%e #io0aterials or re a#ilitation engineering$ On t e ot er and+ >clinical engineering> or >#io0edical services> are ter0s used to descri#e t e applied aspects of #io0edical engineering+ 0ost fre1uentl' in t e ospital setting$ Basi% ,u %tio s of Bio Medi%al ' gi eeri g $epartme t! e engineering depart0ent perfor0s a wide i0age of functions w ic 0a' #e assign to various unit of depart0ent+$ It is responsi#le for t e operation of all e1uip0ent+ 0ac iner' and repair specificall'+ t e depart0ent perfor0s t e following functions$ /0 Building operations 0aintenance$ 20 Mec anical & Electrical 0aintenance$ 30 Preventive 0aintenance$ -oli%ies & -ra%ti%es of Bio Medi%al ' gi eeri g $epartme t! Increased ,evel of Efficienc' and responsi#ilit'$ Patient care and ealt care 0anage0ent$ Patient and staff safet'$

,lo. of A%ti)ities!

"are Management

&atient -lo, Medical %reatment

Ris! Managem ent Re ie,s

DBMS Internal Data

DBMS External Data

Bio Med Decision Support System

Bio Med Bio Med %ransaction %ransaction &rocess System DB #f eac$ %&S

Bio Medical
Bio Med Engineering Application Department DB Application Bio Med

"linical Reports Bio Med &atient "are Reports Sc$edule Reports E/uipments Reports )eed & &lanning Reports ES

#perational Data'ase

Enterprise Resource Planning 7ERP9

' terprise resour%e pla i g 7'R-9 integrates internal and e2ternal 0anage0ent infor0ation across an entire organi.ation+ e0#racing finance8accounting+ 0anufacturing+ sales and service+ -RM+ etc$ ERP s'ste0s auto0ate t is activit' wit an integrated software application$ Its

purpose is to facilitate t e flow of infor0ation #etween all #usiness functions inside t e #oundaries of t e organi.ation and 0anage t e connections to outside sta%e olders$

ERP s'ste0s t'picall' include t e following c aracteristics?

An integrated s'ste0 t at operates in real ti0e wit out rel'ing on periodic updates A co00on data#ase+ w ic supports all applications$ A consistent loo% and feel t roug out eac 0odule$ Installation of t e s'ste0 wit out ela#orate application8data integration #' t e Infor0ation 5ec nolog' 7I59 depart0ent$

'R- a d A%%ou ts a d ,i a %e

,i a %e1A%%ou ti g

=eneral ledger+ pa'a#les+ cas 0anage0ent+ fi2ed assets+ receiva#les+ #udgeting+ consolidation

'R- a d huma Resour%e Ma ageme t

Huma resour%es pa'roll+ training+ #enefits+ *"(@+ recruiting+ diversit' 0anage0ent

'R- a d Bio Medi%al a d ' gi eeri g $eparme t

Engineering+ #ill of 0aterials+ wor% orders+ sc eduling+ capacit'+ wor%flow 0anage0ent+ 1ualit' control+ cost 0anage0ent+ 0anufacturing process+ 0anufacturing pro4ects+ 0anufacturing flow+ activit' #ased costing+ Product lifec'cle 0anage0ent$

Compo e ts of 'R- *' terprise Resour%e -la

i g+

5ransactional data#ase Manage0ent portal8das #oard

Business intelligence s'ste0 -usto0i.a#le reporting E2ternal access via tec nolog' suc as we# services Searc Docu0ent 0anage0ent Messaging8c at Aor%flow 0anage0ent

Ae use ERP for transactional data#ase and in all a#ove actions for our dail' Routine 0atters$

Best -ra%ti%es!

*'R-+

Best practice are incorporated into 0ost ERP s'ste0s$ 5 is 0eans t at t e software reflects t e vendor3s interpretation of t e 0ost effective wa' to perfor0 eac #usiness process$ S'ste0s var' in t e

convenience wit w ic t e custo0er can 0odif' t ese practices$ -o0panies t at i0ple0ented industr' #est practices reduced ti0e consu0ing pro4ect tas%s suc as configuration+ docu0entation+ testing and training$ In addition+ #est practices reduced ris% #' B(C w en co0pared to ot er software i0ple0entations$D5 e use of #est practices eases co0pliance wit re1uire0ents suc as IFRS+ Sar#anes:O2le'+ or Basel II$ 5 e' can also elp co0pl' wit de facto industr' standards+ suc as electronic$ 5 is is #ecause t e procedure can #e readil' codified wit in t e ERP software and replicated wit confidence across 0ultiple #usinesses w o s are t at #usiness re1uire0ent$

Comparison to specialpurpose applications

M2# a d 'R-

Advantages of ERP
Sales forecasting+ w ic allows inventor' opti0i.ation

Order trac%ing+ fro0 acceptance t roug fulfill0ent

Revenue trac%ing+ fro0 invoice t roug cas receipt

Matc ing purc ase orders 7w at was ordered9+ inventor' receipts 7w at arrived9+ and costing 7w at t e vendor invoiced9

ERP MODE, w ic suits t e Flow of activities in organi.ation li%e our Hospital$

5E-H<O,OE -HA<=ES 5HE ,IFE S5E,E OF 5HE PEOP,E AS ERP A<D MIS c anges t e #e aviors of different organi.ations$

A 0anage0ent infor0ation s'ste0 7MIS9 is a s'ste0 t at provides infor0ation needed to 0anage organi.ations effectivel'$ Manage0ent infor0ation s'ste0s are regarded to #e a su#set of t e overall internal controls procedures in a #usiness+ w ic cover t e application of people+ docu0ents+ tec nologies+ and procedures used #' HR Dept Accounts Dept Medical Record Dept Repair & Maintenance Dept Bio Medical Engineering Dept to solve #usiness pro#le0s$ Manage0ent infor0ation s'ste0s are distinct fro0 regular infor0ation s'ste0s in t at t e' are used to anal'.e ot er infor0ation s'ste0s applied in operational activities in t e organi.ation$

Thank you very much Anees khan Reg no 2093322