FOREWORD These course materials were developed for use in the PC Hardware, PC Repair, Repair and Maintenance of Personal

Computers, and Introduction to Local Area Networks courses which I taught at Prince George's Community College, in Largo, Maryland. I developed these materials myself, with a view towards making complex issues in PC hardware and maintenance easy to understand. Through several years of teaching these courses and refining these materials, I believe this manual will be a useful resource for the reader. I would like to express my deep gratitude and sincere thanks to a number of people who have made the development and implementation of this course possible over the years: o o o o My wife, Joyce, and my three children (Christina, Matthew and David), who have shared me with hundreds of students over the years; William Lauffer, the dean of Engineering Technology at Prince George's Community College, who gave me the opportunity to develop and teach these courses; Dirk Faas, Bradley Faas, and Darrell Mattheis, my engineering assistants, who have made me look good so many times and have helped so many students when there wasn't enough of me to go around 20 students at a time; and Michael Wiggins, Ken Chapman, Dan and Polly Dyer, Paul Blose, Rick Caceres, Mary Waynes, John Peoples, Robert Chang, Godwin Larbi, Jim Offutt, Alan Wurtzel, and all of the staff and volunteers of Computer Reclamation, Inc. The creative input, hard work, and selfless sacrifice of these individuals has helped to make me the instructor that I am, and the raw materials that Computer Reclamation provides helps the students to become the repair technicians they desire to be. The work we do together helps so very many people, and your contributions are recognized and applauded here.

Reproduction of these materials without the express written permission of the author is prohibited. If you would like to obtain a copy of these materials, if you would like to have me come and teach my courses for your organization, or if you would like to license this curriculum for use with your school or non-profit organization, please contact me at the following address:

William A. Lloyd c/o Research Technology Associates 12221 Van Brady Road Upper Marlboro, MD 20772 301/322-0057 E-mail address: wlloyd@nheri.org Pricing information for this manual and other information about this course series will be provided upon request.

A Guidebook in PC Hardware, Maintenance and Repair Copyright, 1997

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William Lloyd, Instructor 301/372-2889