BSHS 302 Course Syllabus

Course Syllabus
BSHS302
Course Syllabus
BSHS302INTRODUCTION TO HUMAN
SERVICESCourse Start Date: 3/16/2010Course End
Date: 4/19/2010
Please print a copy of this syllabus for handy reference.
Whenever there is a question about what assignments are due, please remember this syllabus is
considered the ruling document.
Copyright
Copyright 2009 by University of Phoenix. All rights reserved.
University of Phoenix is a registered trademark of Apollo Group, Inc. in the United States and/or other countries.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.
All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not
intended to imply endorsement, sponsorship, or affiliation.
Edited in accordance with University of Phoenix editorial standards and practices.
Facilitator Information
Shelley Kerr, LCSWsnkerr@email.phoenix.edu (University of
Phoenix)rosetygress@yahoo.com (Personal)706-814-7568 (EST)
Facilitator AvailabilityI am online from 9 p.m.-11 p.m. Eastern Time on most week days and on and off
all day on Saturdays, but I attempt to reserve Sunday for my family. If these times are not convenient for
you, please let me know. I will be happy to accommodate your schedule, if possible. I provide you with
these times to make it easier to communicate with me, and not to limit our contact. I want you to know
that, should you need to contact me outside these time frames, you should not hesitate to do so. For
emergencies, when you are not able to gain access to messages on the Online Learning System (OLS),
please send a message to my personal email address. For emergencies, when you are not able to gain
access to messages on the Online Learning System (OLS), please send a message to my personal email
address. For emergencies, when you are not able to gain access to messages on the Online Learning
System (OLS), please send a message to my personal email address.
For emergencies, when you are not able to gain access to messages on the Online Learning System
(OLS), please send a message to my personal email address. In the event a third party needs to contact
me, please direct them to my contact information listed under "facilitator information." No third party
should use your login credentials to gain access to the classroom.
Where to Go to Class
Main: This is the main forum for the class and is where discussion is conducted. It has read-and-write
access for everyone.
Chat-Room: This is a read-and-write access forum. It is designed as a place to discuss issues not related
to the course content. This is the forum to which we will send our bios.
Course-Materials: This is a read-only forum, which means you can read messages here but cannot send
any. This is where I will post the course syllabus and materials.
Learning-Team-A, B, C, D, E and F: These six Learning Team forums will be used as workrooms for
the learning teams. You will be assigned to one of these learning teams.
Individual Forum: You will see one forum with your name on it. This is a private forum, shared only by
you and me, the facilitator. Your classmates will not have access to this forum. This is where you will post
your individual assignments, and where I will post your feedback. You can also ask questions here.
However, if you have general questions about instructions of assignments, please post those in the Main
forum, since other students may benefit by that exchange as well.
Policies
For class policies, please see the Policies link on the left side of the Materials page for the course on
eCampus. Faculty and students/learners will be held responsible for understanding and adhering to all
policies contained within that link. University policies are subject to change so please be sure to read
them at the beginning of each class as it may have changed since your last class. Policies may be slightly
different depending on the modality in which you attend class. If you have recently changed modalities it
is important you read the policies governing your current class modality.
Late Assignments
Late assignments receive a 10% deduction for each day they are late if assignments are not posted by 11:59 p.m.
M.S.T. on the day they are due. Assignments more than 5 days late will not be accepted. Technological issues are
not considered valid grounds for late assignment submission. In the event of a University of Phoenix server outage,
students should submit assignments through email to the instructor and post to the individual forum when systems
are restored. Unless an Incomplete grade has been granted, learner assignments submitted after the last day of class
will not be accepted.
Learning Teams
University of Phoenix students are expected to work effectively in diverse groups and teams to achieve
tasks. They must collaborate and function well in team settings as both leaders and followers. They
should respect human diversity and behave in a tolerant manner toward colleagues and peers. If you
experience difficulties working with your team, you are expected to resolve them within the team if
possible. However, please feel free to contact me for guidance if you have concerns in this area. Because
Learning Team projects are outcome-based, all members of your Learning Team will generally earn the
same grade for Learning Team projects. However, I reserve the right to report different grades for
different Learning Team members if I see a substantial imbalance in individual contribution. Learning
Teams should provide a brief summary of any communication held outside the forum. Therefore, if you
hold conference calls, work in a real-time chat room, or get together outside the OLS (Online Learning
System) environment in another way, please post a log, transcript, or summary in the Learning Team
forum. Further, do not use any of these supplementary communication tools unless everyone on your
Learning Team agrees to the method and to the schedule. If you have any questions, please contact me.
Several of the assignments in this class will be completed in Learning Teams of three to six students. I
will set up these teams by day 4 of Week 1. If you have any requests for teammates, please let me know
by Wednesday of the first week via your Individual Forum. Learning Team Charters are required and Peer
Evaluation forms can be submitted for extra credit. Please see the instructions in the weekly sections for
more information. All Learning Team assignments must be submitted to the Main forum, except for the
Charter which must be submitted to your individual forum.
It is expected that you will actively participate with your learning team and contribute to the team
discussions by a) contributing original work that is accepted and used by the team with proof of originality
b) participating in the project from assignment organizing through meaningful final review of the team
project for submission, and c) ensuring to your team that your contributions are your original work and
properly quoted, cited, and referenced.
Technical Support
Technical Support is available 24 hours a day, 365 days a year. Call 1-877-832-4867, or use the e-mail
support form. Answers to the most common issues are found in the Knowledge Base by clicking Help, found
at the top of every student Web site.
Feedback
Each week, I will provide grades or scores and comments on assignments within 6 days of when they
were submitted. I will send feedback to your Individual forum. After I send feedback each week, I will
post a notification in the Main forum.
Grading Formula
Points
Grade
95+
90-94
A-
87-89
B+
84-86
80-83
B-
77-79
C+
74-76
70-73
C-
67-69
D+
64-66
60-63
D-
<59
Course Description
See eCampus.
Course Topics & Objectives

See eCampus.
Course Materials
See eCampus. urse
Assignments
Point Values for Course Assignments

ASSIGNMENTS
Points
Individual (68%)
What is Human Services (Week 1)
History of Minority Populations in the Child Welfare

System (Week 2)
10
Vulnerable Populations (Week 3)
10
Human Service Agency Interview (Week 4)
10
Participation (3 points per week)
15
Discussion Questions (3 points per week)
15
Learning Team (32%)

Learning Team Charter (Week 1)
Social and Clinical Issues with the Elderly Population

(Week 3)
10
Global Macro Practice in Human Services (Week 5)
20
Total
100
ASSIGNMENTS
Week 1 Assignments
Learning Objectives
See Week 1 objectives listed on http://ecampus.phoenix.edu.
Required Reading
Read Chapters 1-3 and 15 in the text, Introduction to Human Services: Through the Eyes
of Practice Settings.
Review the Web site of the National Organization of Human Services.

Read Team Basics in the Learning Team Toolkit
Read the Week One Electronic Reserve Readings
Review The Center for Writing Excellence, including the APA Sample Paper, to assist with
assignments.
Assignments
Day 1: Check-in at the Main Forum and your Individual Forums at the Check-in Threads.
Post a short Biography about yourself in the Chatroom Forum
Day 3: Discussion Question 1 Response Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum. Continue the discussion by replying to your
classmates' posts. (Your answer to the DQ does not count towards participation, so you will still need to
post 2 substantive posts that day to earn participation points for that day.)
Day 5: Discussion Question 2 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.
Day 6: Individual Assignment: What is Human Services Paper
Write a 950-1250 word paper exploring the nature and purpose of human services
practice, including the following:
o
o
o
o
The goal of human services

The history of human services
Common techniques, skills, and intervention strategies
Ethical considerations
Must provide at least 1 reference from 1 of the 3 Major Databases from the University Library
(EBSCOHost, Gale, ProQuest). Provide a copy of the article attached with your assignment
submission.
Provide a copy of the WritePoint document, a copy of the Plagiarism Checker document and
the final document with all necessary changes made. (WritePoint and Plagiarism Checker
are in the Center for Writing) there should be 4 attachments in total.
Properly cite your references/resources in APA format. Use the Citation Generator at the
Center for Writing Excellence for help. Remember, this means you will have a reference
page as well.
Make sure to have a title page and follow APA format for the entire paper. Review the
sample APA paper at the center for Writing Excellence for help.
Day 7: Learning Team Assignment: Learning Team Charter

Prepare the Learning Team Charter (found in the Learning Team Toolkit):
Clearly identify each team members personal Learning Style and note how this style will
benefit the team.
Clearly identify communication strategies for team assignments.
Address how to identify Plagiarism risks in a team paper (use of Plagiarism Checker, sharing
of resources)
After your team has compiled everyone's information and input into the team Charter each
team member must post a copy to their individual forum in order to receive credit.
Each team member completes and submits (to their Individual Forum) the Avoiding
Plagiarism Mastery Test. You can do this by copying and pasting the final results in a post, or
you can have it e-mailed to the faculty's e-mail account and your own.
All Week: Participation Remember to participate in the class discussion in the Main
Forum DQ threads with at least 2 substantive posts on 4 out of 7 days during the week.
You do this by replying to your classmates' responses to the DQ. Look at the instructions
for substantive posting in the Week 1 Announcements thread. (Your answer to the DQ
does not count towards your participation. DQ responses are a separate grade.)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be
evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.
Summary of Week 1 Deliverables

Assignment
Individual or Learning
Team
Location
Due
Check-in at the Main

Forum Check-in Thread
Individual
Main Forum
Day 1 Tuesday
Check-in at your
Individual Forum in the
Check-in Thread
Individual
Individual
Day 1
Post your Biography
Individual
Chatroom
Day 1
Discussion Question 1
Individual
Main Forum
Day 3 Thursday
Individual
Main Forum
Day 5 Saturday
What is Human Services

Paper
Individual
Individual Forum
Day 6 Sunday
Learning Team Charter
Learning Team
Complete in
Day 7 Monday
Learning Team
forum, post in your
Individual Forum
Plagiarism Mastery Test Individual
Complete at the Center Day 7

for Writing excellence
and post your results
in your individual
forum.
Week 2 Assignments
Learning Objectives
Required Reading
Read Chapters 4 and 5 in the text, Introduction to Human Services: Through the Eyes of
Practice Settings.
Read this weeks Electronic Reserve Readings..
Assignments
Day 6: Individual Assignment: History of Minority Populations in the Child Welfare System Article
Reviews
You will be using the academic databases in the UOP library to find three journal articles
that depict current issues affecting the United States child welfare system. You will then
summarize each article in an annotated bibliography.
o Go to the UOP library and locate the three academic databases under Academic
Databases Major: EBSCOhost, Gale PowerSearch, and ProQuest. You will be searching
for peer-reviewed articles and studies on each academic database. YOU MUST HAVE
ONE ARTICLE FROM EACH DATABASE
EBSCOhost
1.
2.
Go to EBSCOhost
Click on Advanced. Then check Full-text and Peer-reviewed
3.
4.
Search on the following keywords: Child Welfare and any minority population (i.e.,
African American, Native American, Latino, etc.
Select one article to review
Gale PowerSearch
1.
2.
3.
4.
5.
Go to Gale PowerSearch
Click on Advanced Search
Check: to documents with full text and to peer-reviewed publications
Search on the following keywords: Child Welfare and Drug Abuse (feel free to
play around a little with different keywords, such as methamphetamines, etc.).
ProQuest
1.
2.
3.
4.
5.
6.
Go to ProQuest
Click on the Advanced tab
Check Full Text and Scholarly journals, including peer-reviewed
Search on the following keywords: Child Welfare and cultural competence
Click on more search options to explore ways to find articles of interest (optional)
o Review your selected articles. Summarize each of these articles in an annotated

bibliography using your APA manual.
o Type each reference in APA format using your APA Manual as a guide. Each citation will
be followed by a summary of each article (not the abstract), exploring the key issues
noted in each article.
Your final assignment will include a title page in APA format, and your annotated
bibliography in this order:
o
o
o
o
o
o
Citation of article 1 in APA format

Summary of article (about one or two paragraphs)
Please note, that YOU MUST use the name of the database in your citation. YOU MUST
have one article from each of the databases listed above. Journal Article from an online
database references should be formatted like this:
Daniels, C. (2004, July 28). 50 best companies for minorities. Fortune, 149(13), 136-141.
Retrieved October 19, 2004, from ProQuest database.
That's:
Last Name, First Initial or Name. (Year, Month). Title. Name of journal, Volume(issue),
page numbers. Retrieved Date, from Name of Database.
All Week: Participation Remember to participate in the class discussion in the
Main Forum DQ threads with at least 2 substantive posts on 4 out of 7 days during
the week. You do this by replying to your classmates' responses to the the DQ.
Look at the instructions for substantive posting in the Week 1 Announcements
thread. (Your response to the DQ does not count towards your participation. DQ
responses are a separate grade.)
Weekly Reminders

Assignment
Team
Location
Due
Individual
Main Forum
Day 2 Wednesday
Individual
Main Forum
Day 4 Friday
Individual Forum
Day 6 Sunday
History of Minority
Individual
Populations in the Child
Welfare System
Week 3 Assignments
Learning Objectives
Required Reading and Assignments
Read Chapter 6 ,7, 8 and 13 in the text, Introduction to Human Services: Through the Eyes
of Practice Settings.
Read this weeks Electronic Reserve Readings.
Assignments
Day 5: Learning Team Assignment: Social and Clinical Issues in the Elderly Population
Prepare a PowerPoint presentation, 8-10 slides with speakers notes, exploring the social
and clinical issues facing the elderly population, along with common human service
intervention strategies. Focus on the Graying of America, ageism, housing, retirement,
grandparent parenting, mental health issues and so forth, as well as common practice
settings.
Properly cite your references/resources in APA format.

Day 7: Individual Assignment: Vulnerable Populations
Select one of the following vulnerable populations:

o chronically mentally ill
o homeless persons
o victims of violence (refugees, domestic or childhood abuse)
o immigrants
Write a 1250-1750 word paper explaining how critical thinking is used to identify the causes
of the problems or issues for this population. Focus on:
o the history of the population
o the nature of the social problems or issues experienced
o demographics and common clinical issues and intervention strategies
o a discussion of future interventions
o Show the proper use of at least two academic resources (not Wikipedia, dictionary.com,
yahoo, etc.), outside of the library.
You do this by replying to your classmates' responses to the the DQ. Look at the
instructions for substantive posting in the Week 1 Announcements thread. (Your response
to the DQ does not count towards your participation. DQ responses are a separate grade.)
Weekly Reminders

Assignment
Team
Location
Due
Individual
Main Forum
Day 2 Wednesday
Individual
Main Forum
Day 4 Friday
Social and Clinical

Issues with the Elderly
Population
Learning Team
Complete in
Day 5 Saturday
Learning Team
Forum, Post in Main
Forum
Vulnerable Populations
Individual
Individual Forum
Day 7 Monday
Week 4 Assignments
Learning Objectives
Required Reading
Read Chapters, 9, 11, and 12 in the text, Introduction to Human Services: Through the
Eyes of Practice Settings.
Assignments
Day 4: Discussion Question 2 Response - Respond in 200-300 words to the Discussion

Question thread posted by your instructor in the Main Forum.
Day 6: Individual Assignment: Human Service Agency Interview
Perform an in-person, phone or online visit to a medical setting, hospice, or school where human
services are provided, and interview a human service provider about the nature of the practice
setting and interventions provided. Questions relate to the target population, the mission of the
agency, how and what services are provided, the most common clinical issues, and how services
are funded. In a memorandum:
Identify 3 communication approaches that you could take to complete this interview
(email, letter, appointment, online messenger..). Explain why you chose the one that
you used.
Tell who you interviewed, the agency they work for, and briefly what that agency
does (i.e. Is it a hospice, hospital, school, etc.)
List the interview questions asked (a minimum of 10, max 20) and summarize your
response from the interviewee after each question. (i.e. Question 1 then summarized
response of interviewee. Question 2 then summarized response of interviewee, etc.)
Reflect on whether or not this agency meets your career goals. Be insightful and
specific.
Provide/Make a visual aid (flyer, brief PowerPoint, memorandum) that highlights the
services provided by this agency.
Properly cite your references/resources in APA format. Please include in paper citation for the person
you interviewed. Also include a title page.
You do this by replying to your classmates' responses to the the DQ. Look at the
instructions for substantive posting in the Week 1 Announcements thread. (Your response
to the DQ does not count towards your participation. DQ responses are a separate grade.)
Weekly Reminders

Assignment
Team
Location
Due
Individual
Main Forum
Day 2 Wednesday
Individual
Main Forum
Day 4 Friday
Human Service Agency

Interview
Individual
Individual Forum
Day 6 Sunday
Week 5 Assignments
Learning Objectives
Required Reading
Read Chapters 14 in the text, Introduction to Human Services: Through the Eyes of
Practice Settings.
Assignments

Day 6: Learning Team Assignment: Global Macro Practice in Human Services
In a 1450-1750 word paper, students will select a social issue or vulnerable population
affecting
the global community, and examine the nature of the population and social issues
confronting them, exploring the macro practice interventions. Topics can include HIV/AIDS,
refugees,
world hunger, child soldiers, genocide, human trafficking, child labor, or other
international human rights violations. Students can use information on advocacy and social
justice from the following human rights organizations:
1.
2.
3.
4.
Human Rights Watch (www.hrw.nro)

National Labor Committee (www.nicnet.org)
Amnesty International (www amnesty nra)
The United Nations (www un.orulriahts)

All Week: Participation Remember to participate in the class discussion in the Main Forum DQ
threads with at least 2 substantive posts on 4 out of 7 days during the week. You do this by replying to
your classmates' responses to the the DQ. Look at the instructions for substantive posting in the Week 1
Announcements thread. (Your response to the DQ does not count towards your participation. DQ
responses are a separate grade.)
Weekly Reminders
Final Week Requirements
Discussion question responses will be required during the final week of the course.
No assignments or work will be accepted after Midnight (Arizona Time) on the last day of class.

Assignment
Team
Location
Due
Individual
Main Forum
Day 2 Wednesday
Individual
Main Forum
Day 4 Friday
Global Macro Practice

in Human Services
Learning Team
Complete in
Learning Team
Day 6 Sunday
Forum, post finish

paper in Main
Forum
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Course Syllabus

Course Topics & Objectives

Point Values for Course Assignments

History of Minority Populations in the Child Welfare

Vulnerable Populations (Week 3)

Human Service Agency Interview (Week 4)

Participation (3 points per week)

Discussion Questions (3 points per week)

Learning Team (32%)

Social and Clinical Issues with the Elderly Population

Global Macro Practice in Human Services (Week 5)

Review the Web site of the National Organization of Human Services.

The goal of human services

Day 7: Learning Team Assignment: Learning Team Charter

Summary of Week 1 Deliverables

Check-in at the Main

Post your Biography

What is Human Services

Learning Team Charter

Complete at the Center Day 7

Read this weeks Electronic Reserve Readings..

o Review your selected articles. Summarize each of these articles in an annotated

Citation of article 1 in APA format

Summary of Week 2 Deliverables

Required Reading and Assignments

Read this weeks Electronic Reserve Readings.

Properly cite your references/resources in APA format.

Select one of the following vulnerable populations:

Summary of Week 3 Deliverables

Social and Clinical

Read this weeks Electronic Reserve Readings.

Day 4: Discussion Question 2 Response - Respond in 200-300 words to the Discussion

Summary of Week 4 Deliverables

Human Service Agency

Read this weeks Electronic Reserve Readings.

Day 2: Discussion Question 1 Response - Respond in 200-300 words to the Discussion

Human Rights Watch (www.hrw.nro)

Properly cite your references/resources in APA format.

Summary of Week 5 Deliverables

Global Macro Practice

Forum, post finish

2009 University of Phoenix. All Rights Reserved.

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