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Home Care for Older People

Greater Auckland Directory

Auckland-wide

Auckland Home Healthcare

302

2299

Dial-a-Shopper

486

3060

Drake Medox

573

0717

DSP

571

1790

Enterprise Medical Bureau Focus 2000 Ltd Geneva Health Homecare Health Vision (NZ) Ltd Healthcare of New Zealand Home Instead Senior Care HomeCare NZ Kate McLean Home Care Ltd Medacs Healthcare Miranda Smith Home Care Ltd Nightingale Nursing & Homecare Panacea Healthcare Pasifika Integrated Health Care Ltd Personalised Home Care NZ Ltd Renaissance Home Based Services Total Care Health Services

306 1949 / 0272 844 610 846 6295 916 0200 / 0508 466 322 522 5012 573 6262 528 4476 304 0315 / 0800 111 078 579 1212 / 0274 390 871 630 8300 522 8604 475 5180 / 0800 644 484 489 0901 / 486 1456 410 0251 / 021 274 4204 0800 88 99 10 250 4346 630 1630

Central Auckland and Gulf Islands

Enliven - Presbyterian Support Northern Lifewise Homecare Services Margaret Wilson - Carer Relief Ngati Whatua o Orakei Home Support

525 3655 623 7631 827 0671 / 027 415 8040 578 0941 ext 2

Waiheke Health Trust - Home Support Services

372

6195

Whaiora Home Care Services Inc

271 1544

Counties Manukau

Counties Manukau Homecare Trust Howick Baptist Home Support Services Huakina Homecare Service Manurewa House Homecare The Care Company

(09) 238 8567 538 0817 (09) 238 0266 267 2536 0508 227 344

Waitemata

Baptist Homecare Waitakere HomeChoice Senior Care Rodney North Harbour Health Trust (Nth Shore) Rodney North Harbour Health Trust (Orewa)

Rodney North Harbour Health Trust (Warkworth) (09) 425 9999

813 0133 966 0011 / 0800 990 011 443 0262 (09) 424 2697

Salvation Army Homecare Te Ha 0 Te Oranga 0 Ngati Whatua Wai Home Care

479 8950 439 1690 ext 204 839 0288 ext 719

Please check with home care agencies that they are able to provide services in your area

How to Organise Home Care

There are four main ways home care can be organised:

* On discharge from public hospital, short-term help can be provided while

you convalesce, discuss with the hospital social worker.

* Long-term care can be provided for people with ongoing needs, organise

through Needs Assessment and Service Co-ordination (NASC).

* Accident Compensation Corporation (ACC) can provide home care.

Arrange through your ACC case worker.

* You can make private arrangements with a Home Care Agency. Not all

agencies service privately paying clients.

Needs Assessment and Service Coordination (over 65 years)

Auckland

631 1234

Waitakere

442 7171

Counties Manukau

276 0040

North Shore and Rodney

442 7171

Needs Assessment and Service Coordination (16 - 64 years)

Taikura Trust

278 6314 or 0800 835 467

Points to consider

■ Do they provide the services you require e.g. gardening, nursing etc?

• Have staff members had special training?

• Is there a cancellation fee?

• Are there extra charges for working public holidays?

• Is there a minimum time charged?

■ Do you still have to pay if you go on holiday or into hospital?

■ Is there a set up charge and how do you pay?

Private arrangement For people paying privately, hourly charges start at $22.50 for housework and personal care and $35 for a registered nurse. Most agencies offer housework and personal care.

Subsidised help

A Needs Assessment is required to establish eligibility for subsidised

services. You must hold a Community Service Card for help with routine housework. Help with personal care such as showering and dressing does not require a card. An authorised assessor will visit and discuss with you how much help you need at home. If you share accommodation, assistance from those you li ve with is also considered. Assessment can be provided in public hospital

by a hospital-based Needs Assessor or in the community by NASC, see previous page for contacts.

If

you meet the assessment requirements you should be offered a choice

of

home care agency.

For those receiving long-term subsidised service, spring cleaning is regarded as an extra and you are expected to pay for this yourself.

It may be possible to claim Disability Allowance to help pay for lawns and gardening. Contact your local Work and Income NZ office or phone 0800 552 002.

Seniorline

375 4395 or 0800 725 463