Regional Distrito Capital

Centro de Gestión de Mercados, Logística y

Tecnologías de la Información

MANTENIMIENTO DE EQUIPOS
DE CÓMPUTO

JUAN DAVID GONZALEZ BARRETO

40093

Teleinformática

2009
 Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

Control del Documento

Nombre Cargo Dependencia Firma Fecha

Centro de Gestión de
20 DE
Juan David González Mercados, Logística y
Autores Alumno SEPTIEMBRE
Barreto Tecnologías de la DEL 2009
Información
Centro de Gestión
de Mercados, 20 DE
Revisión Ing. Luís redondo Instructor Logística y SEPTIEMBRE
DEL 2009
Tecnologías de la
Información

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

CompTIA A+ IT TECH 220-602

Question 1

A computer will not perform power-on self test (POST), also no lights or
sounds are emitted. Which of the following components should be checked
first?

A. Display adaptor
B. Power supply
C. RAM
D. Motherboard

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Question 2

A technician observes that a computer's performance has decreased, and

accessing large files takes more time than before. No additional programs are
running, and system resource utilization is unchanged. Which of the following
should the technician do to improve the computer's performance?

A. Format the hard drive

B. Perform a system restore
C. Add more RAM to the system
D. Defragment the hard drive

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Question 3

Which of the following expansion interfaces is used when installing a wireless

network adapter to provide wireless network access for a laptop computer?

A. PCMCIA
B. Serial
C. LAN
D. PCI

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Question 4

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

Which of the following are major components of an LCD? (Select two).

A. Video card
B. Screen
C. Inverter
D. Brightness
E. Contrast

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Question 5

Which of the following Windows commands can be entered to display the

working directory?

A. TREE
B. CD
C. CHKDSK
D. RMDIR

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Question 6

A computer running Windows XP has three primary partitions and an

extended partition. Which of the following partitions can be added with Disk
Management Tools when creating another partition?

A. A primary partition
B. An enhanced partition
C. An extended partition
D. A logical partition

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Question 7

Which of the following commands is used when trying to write a new boot
sector to the system partition when using the Windows XP Recovery
Console?
A. FIXMBR
B. FIXBOOT

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

C. BOOTCFG
D. FORMAT

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Question 8

Which of the following should be replaced in a laser printer when documents

have lines through the text?

A. Toner cartridge
B. Heads
C. Drum
D. Cylinder

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Question 9

Fiber optic cable uses which of the following connectors to transmit signals?

A. BNC
B. MT-RJ
C. RJ-11
D. RJ-45

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Question 10

A technician is diagnosing a customer's computer and observes that the

computer is sluggish and unresponsive. Which of the following actions should
the technician take?

A. Explain to the customer that the computer is outdated and the technician
needs to take it back to the shop to fix it.
B. Explain the problem to the customer and show the customer how to
defragment the system.
C. Perform a system restore on the computer.
D. Explain the problem to the customer in basic terms and recommend a
solution

Juan David González Barreto

40093