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22-May-13 Naseer Ahmed

Syllabus of M.Com

Syllabus of M.Com

DETAILE D SYLLAB US FOR M.com

Specia T!an"s #o Si$ S!a%i& %o$ 'e pin( in s) a*+s.

This is the syllabus for M.com previous and final. It helps to prepare for exams. It is organized by aseer !hmed in "#$%

2012-2013 M.com session

Syllabus of M.Com

DEPARTMENT OF COMMERCE UNIVERSITY OF BALOCHISTAN QUETTA

Detailed Syllabus Master of Commerce (M.Com.)

Syllabus of M.Com

DETAILED SYLLABUS FOR MASTER OF COMMERCE

The syllabus of M.Com comprises Ten courses and a Viva Voce e!amination to be held at the end of the "inal year#s e!amination. The course leadin$ to the de$ree of M.Com %ill be of t%o academic year#s duration.

LIST OF COURSES FOR THE T O YEAR!S PRO"RMME LEADIN" TO THE DE"REE OF COMMERCE #M$COM%
PRINCIPLES OF MANA"EMENT$ FUNDAMENTAL OF MAR&ETIN"$ CORPORATE ACCOUNTIN" ' FINANCIAL STATEMENT ANALYASIS RESEARCH METHOD AND REPORT RITIN" QUANTITATIVE FOR PUBLIC ENTERPRISES ' DATA PROCESSIN" MANA"EMENT ACCOUNTIN" FINANCIAL MANA"EMENT HUMAN RESOURCE MANA"EMENT VIVA(VOCE &ach course %ill be of )** mar's. Total mar's for the M$C+, De-.ee shall be ))** . (t the end of the first academic year the student %ill be e!amined in the courses listed at )(/ above. &!amination for courses listed at 0()* and VIVA VOCE e!amination %ill be held at the end of the second year. )urin$ their studies and in the e!amination the students shall be allo%ed to use freely electronic calculators. (ccountin$ machines and other and other e*uipment used in modern business houses.

NOTE1
onward.

This syllabus will be effective for the M. Com Examination for 1993 and

Syllabus of M.Com

I$

PRINCIPLES OF MANA"EMENT

COURSE OB2ECTIVE1 The ob,ective of the course is to $ive an idea of the )evelopment of Mana$ement thou$ht and insi$ht into the functions of a mana$er in modern business - industrial or$ani.ation. CONTANTS1 i$ PRINCIPLES OF MANA"EMENT$ /asic concepts of mana$ement. The scope of mana$ement The mana$ement process. DEVELOPMENT OF MANA"EMENT THOU"HT$ The Classical Schools0 Mana$ement by Customs0 Scientific Mana$ement0 1uman /ehavior School0 System (pproach0 2uantitative approach0 the 3rocess (pproach0 Contin$ency approach0 Mana$ement by 4b,ective and Mana$ement by &!ception. FUNCTIONS OF MANA"EMENT$ PLANNIN"1 5ature and purpose of 3lannin$. Type of 3lans. 6on$ and short ran$ plannin$. OR"ANI3IN"1 The Span of Mana$ement0 4r$ani.in$ Structure )epartmentation0 )ecentrali.ation )ele$ation of (uthority 6ine0 Staff and "unctional (uthority Committees and their role in Mana$ement STAFFIN"1 Manpo%er 3lannin$ Selection0 Trainin$ and appraisal of %or'ers performance. DIRECTIN"1 1uman 7elations0 Motivation0 6eadership0 Communication0 The Commandments of $ood communication. CONTROLLIN"1 The means of the control. The process of controllin$0 Techni*ues of control. The information system and their process of control. BOO&S RECOMMENDED1 8eor$e 7. Terry0 3rincipal of Mana$ement 9oont. 4#)onnell 3rincipals of Mana$ement. 5e%man0 The process of Mana$ement. 1erbert 1ic's Mana$ement of 4r$ani.ation.

ii.

iii.

Syllabus of M.Com

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II$ 4$

MAR&ETIN" MANA"EMENT$

COURSE OB2ECTIVE1 The ob,ective of the course is to introduce the students the basic concept of the mar'etin$ li'e pricin$ policies. (dvertisin$ policy of product0 sales promotion activities. This is an introductory course to be studied by each student even if he is not speciali.in$ in mar'etin$. CONTANTS1 ;. INTRODUCTION1 )efinitions 5ature0 scope and importance of mar'etin$ &valuation of Mar'etin$ Mana$ement Mar'etin$ concepts and social responsibilities The basic functions of mar'etin$ MAR&ETIN" ENVIRONMENT AND ANANLYSIS1 (n or$ani.ation#s e!ternal micro and macro environment (n or$ani.ation#s internal environment MAR&ETIN"5 RESEARCH AND INFORMATION SYSTEM Mar'etin$ research and its application Mar'etin$ research process Mar'etin$ information system and mar'etin$ decision support system Concepts and components of mar'etin$ information system CONSUMER BUYIN" BEHAVIOR1 Consumer behavior "actors influence consumer behavior The consumer decision process MAR&ETIN" SE"MENTATION1 )efinition0 meanin$ and use of se$mentation Se$mentation consumer mar'et Se$mentation industrial mar'et Types and benefits of se$mentation Mar'et tar$etin$ and product positionin$ PRODUCT MAR&ETIN" STRATE"IES1 )efinition and classification of product 3roducts life cycle sta$es and strate$ies 5e% product plannin$ and development 3roduct line strate$ies 3roduct mi! strate$ies /randin$0 pac'a$in$ and labelin$ PRICIN"5 STRATE"IES AND POLICIES$ )efinitions and pricin$ ob,ectives 3rocedure for settin$ price Methods of settin$ price 3rice adaptation strate$ies 4ne price and fle!ible price policies MAR&ETIN" CHANNELS SYSTEM1 Mar'etin$ channels and mar'etin$ inurmediaries

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V.

V;.

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Syllabus of M.Com Types of mar'etin$ channels Channel )ynamics Channel desi$n decision Channel Mana$ement decision "actors affectin$ choice of mar'etin$ channels ;=. PROMOTION STRATE"IES1 Meanin$ and importance of promotion Communication process and promotion mi! strate$ies &ffective advertisin$ campai$n Sales promotion and public relation pro$ram 3ersonal sellin$ process Sales force mana$ement BOO&S RECOMMENDED >. Mar'etin$ Mana$ement 2. "undamental of Mar'etin$ 3hilip 9otler ?illiam @. Stanton

Syllabus of M.Com

III$ CORPORATE ACCOUNTIN" AND FINANCIAL STATEMENT ANALYSIS$

COURSE OB2ECTIVE1 The course is composed of t%o very important aspects of modern accountin$ vi. (a) Corporate accountin$ and (b) "inancial Statement analysis0 The ob,ective of the course is to train the students in the accountin$ practices used by the @oint Stoc' Companies in 3a'istan and to $ive an insi$ht into the analysis of financial reports practices in 3a'istan and to enable students to interpret financial statements. CONTANTS1 ;. ;;. COMPANIES # I%1 3ublished (ccounts0 (ccountin$ 3rinciples0 7eserves and provisions0 3rofit and 6oss (ccounts and /alance Sheet. COMPANIES # II%1 3urchase of /usiness0 (mal$amation of 6imited Companies0 Capital 7eduction 7econstruction and 7eor$ani.ation of Companies0 1oldin$ Companies0 3reparation of Consolidated /alance Sheet and 3rofit and 6oss (ccounts. VALUATION OF SHARES AND "OOD ILL1 (vera$e Method0 Super 3rofit Method0 Capital &mployed Method0 Valuation of Share on the basis of assets and on the basis of yield. VALUATION OF INVENTORIES1 3hysical ;nventors and 3erpetual ;nventories System0 "irst in "irst out0 (vera$e0 ?ei$hted (vera$e0 and Standard Costin$ Method0 &stimation of ;nventories0 Stoc' destroyed by fire. ACCOUNTIN" OF INVESTMENT COMPANIES1 3urchase and Sale of short term investment and lon$ term investment in shares and debentures0 7ecordin$ of bonuses0 ;ncome on the investment Cum dividend and &! dividend. ANALYSIS OF FINANCIAL STATEMENT5 FINANCIAL STATEMENT1 3rofit statement0 /alance Sheet and "und "lo% Statement0 Cash "lo% Statement. ANALYSIS AND INTERPRETATION OF FINANCIAL STATEMENT1 7atio (nalysis0 3rice 6evel chan$es and their effect on the reportin$ ;nternational (ccountin$ Standards. BOO&S RECOMMENDED1 >. Simon and 9errenbroc'0 2. B.air 1assan 3. 5is%an$er C "ess

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V.

V;.

V;;.

;nternational (ccountin$. 1i$her (ccountancy. (ccountin$ 3rinciples.

Syllabus of M.Com

>E

IV$ RESEARCH METHOD AND REPORT RITIN"

COURSE OB2ECTIVE1 The 4b,ective of the course is to train a student in carryin$ out research in different activities of a modern business-industrial house such as financin$ methods0 mar'etin$ research0 study of consumer behavior etc and to enable them to %rite report on such research. CONTANTS1

PART #A%
Meanin$ and role of research in business Step in research 7esearch 3lans 7esearch ;nformation (a) ;mportance0 (b) (ccuracy of information (c) Value and Cost of ;nformation0 (d) Sources of ;nformation.

PART #B%
;. BUILDIN" MODEL1 (a) Meanin$ and type of models. (i) &mpirical Model (ii) 8eneral Model (iii) (nalo$y Model (iv) Symbolic model (b) Construction of model (c) Testin$ of model (d) )erivation Solution from the model. THOETY OF SAMPLIN"1 (a) Meanin$ of population and sample. (b) )ifference bet%een sample and samplin$ (c) Si$nificance of samplin$. (d) Si.e of sample (e) Methods of determinin$ sample DATA COLLECTION1 (a) Methods polls and techni*ues (b) 3roblems into date collection (c) 2uestionnaire )esi$n (i) 2uestion Contents0 (ii) 2uestion farmin$ (iii) 7esponse format (iv) 3hysical Characteristics of 2uestionnaire. (d) ;ntervie%s0 3ro,ectile techni*ues and analysis. ANALYSIS OF DATA1 &ditin$0 Classifyin$ and tabulatin$. HYPOTHESIS TESTIN"1 (a) Meanin$ of hypothesis (b) Structure of hypothesis (c) 9ind of sources (d) Characteristics of useable hypothesis

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Syllabus of M.Com (e)

>> 9inds

PART #B%
REPORTIN" RITIN"1 (a) Meanin$ 5eeds0 (ims of report and criteria. (b) Classification of report (c) 8eneral 3rocedure (d) 7e*uirements of report (e) "ormal and informal report. 3reliminary Section0 /ody of 7eport0 Supplemental Section )ocumentation foot notes0 /iblio$raphy. BOO&S RECOMMENDED1 >. Methods in Social 7esearch 2. /usiness 7esearch 3. 7esearch Methodolo$y for and social problems 4. Methods of Social 7esearch +. The /asics of 7esearch 3rocess 8ood C 1aft 5umber C Maoris )r. Matin (. 9han. 9erlen$er )r. Muhammad ;*bal Saif.

Syllabus of M.Com

>2

V$ QUANTITATIVE TECHNIQUES FOR BUSINESS$

COURSE OB2ECTIVE1 The 4b,ective of this course is to train students ho% to ma'e decisions for achievin$ personal as %ell as or$ani.ational $oals and ob,ectives0 beside the sue of statistical data in solvin$ various business problems. &mphasis %ill be $iven on various statistical and mathematical techni*ues of decision ma'in$ in various areas of business. CONTENTS1 ;. (a) (b) (c) ;ntroduction to probability. /asic concepts in probability. 7ules for conditional and ,oint event probability. Types of probability under condition of statistical dependence of ;ndependence. (d) (pplication of /abes 7ules. PROBABILITY OF DISTRIBUTION1 (a) ;ntroduction to probability distribution. (b) 7andom Variables and Mathematical &!pectation. (c) The /inomial )istribution. (d) The 3assion )istribution. (e) The 5ormal )istribution SAMPLIN" AND SAMPLIND DISTRIBUTION1 (a) ;ntroduction to Samplin$. (b) Samplin$ and its types. (c) Samplin$ )istribution (i) Samplin$ from normal population (ii) Samplin$ from 5on normal population (iii) The use of central limit theorem. THE QUANTITATIVE APPROACH TO MANA"EMENT1 a) ;ntroduction to decision ma'in$ theory b) The different environments in %hich decision Certainty under ris'0 under uncertainty0 under conflict or competition 3ay of table0 The 3rincipal of rationality. INVENTORY MODELS ;ntroduction to inventory models. ()eterministic and 3robabilistic) &ssential aspects of inventory problems /asic bloc's of inventory control. Classification of inventory problems. Methods of solution. 3robabilistic Model dynamic /ase. "i!ed order system0 "i!ed period System. Concepts of Service 6evel. NET OR& MODEL1 ;ntroduction and philosophical formulation of PERT a6d CPM$ 8eneral frame%or' of PERT and CPM$ /asic concept of PERT and CPM$ 3robabilistic analysis in PERT$ LINER PRO"RAMMIN"1

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Syllabus of M.Com ;ntroduction0 /asic assumption0 Terminolo$y and basic structure 8raphic (pproach. (l$ebraic approach. BOO&S RECOMMENDED1 >. 6evin and 9ir'patric' 2. 3. 3aul 5. 6oomba 7. 6evin

>3

2uantitative (pproach to Mana$ement. Mana$ementF ( 2uantitative 3erspective. Statistical (nalysis for Mana$ement

Syllabus of M.Com

>4

VI$ INTERNATIONAL BUSINESS

Ma.7s #)**%

T1;S C4B7S& ;S )&S;85&) T4 ;5T74C)BC& STB)&5TS ?;T1 C45T;5B(T;45 (TT&M3T T4 )&V&643 T1;S STB)&5T V;S;45 T4 B5)&7ST(5) );""&&75T S47T 4" /BS;5&SS T446S ;5 (66 TG3& 4" &5V;745M&5TS.
)$ I6t.+du8ti+6 )efinition0 Concepts ;mportance of ;nternational /usiness 7eason for the $ro%th of ;nternational /usiness Modes of ;nternational /usiness (ssi$nment0 3resentation0 Test 4$ Busi6ess E69i.+6,e6t Cultural &nvironment 3olitical and 6e$al &nvironment &conomic &nvironment :$ T.ade Trade Theory The rationale for 8overnment intervention Control of 8overnment on trade Tariff C 5on tariff Control /arriers related to ;nternational /usiness ?T4 7ole of ?T4 in ;nternational /usiness ;$ +.ld Fi6a68ial E69i.+6,e6t ;ntroduction Bse of "orei$n &!chan$e 7estrictions in ;nternational Mar'et &!chan$e 7ates0 &!chan$e 7estrictions /$ Multi6ati+6al C+.<+.ati+6s Characteristics of M5C 7ole of Multinational Corporations ;mpact of Multinational &nterprises 0$ Ne-+tiati+6 5ature0 "unctions 5e$otiation in ;nternational /usiness ($reements (Multilateral and Multinational) 7ole of &!port promotion /ureau of 3a'istan =$ E><+.t a6d I,<+.t St.ate-ies ;ntroduction &!port ;ntermediaries &!port "inancin$ ;mport Strate$y 7ole of &!port 3romotion (uthority ?$ I6te.6ati+6al Fi6a68ial I6stituti+6s 7ole of ;M" ?orld /an' ()/ in ;nternational /usiness B++7 Re8+,,e6dati+6 >. /louth0 ;nternational /usiess0 Mc87(? 1;66 2. ;nternationl /usiness0 @ohn ). )aniels 6ee 1. 7adebau$h. &i$ht &dition 3. (ddition0 ?aselay 6on$man ;nc. 7eadin$ Massachusetts0 BS(

Syllabus of M.Com

>+

VII$

MANA"EMENT ACCOUNTIN"

COURSE OB2ECTIVE1 The 4b,ective of this course is to $ive the students as insi$ht into the mana$ement use of accountin$ and other information emer$in$ from different sections of an or$ani.ation. CONTENTS1 ;. MANA"EMENT ACCOUNTIN"1 (a) Cost information and Cost (ccountin$ procedure (b) (ccountin$ as a tool of mana$ement (c) 3rocess Costin$ (ddition of Materials0 (vera$e and ";"4 Costin$ (d) /y product and @oint 3roduct. ;;. PLANNIN" OF PROFITS5 SALES AND COSTS1 (a) /ud$etin$0 3rofits0 Sales0 Cost0 &!penses0 1uman /ehavior (b) /ud$etin$ &!penditures and Cash (c) /ud$etin$F The "le!ible bud$et0 Cost behavior analysis0 Statistical Correlation analysis. ;;;. CONTROLLIN" COSTS AND PROFITS1 (a) Standard Costin$0 Settin$ standards and analysis variances (b) Standard Costin$0 (ccumulation and evaluatin$ cost and variances. (c) 8ross 3rofit analysis. (d) )irect costin$ and Contribution Mar$in. ;V. COST AND PROFIT ANALYSIS1 (a) /rea' &ven and Cost Volume H 3rofit (nalysis. (b) )ifferent Cost (nalysis (c) Capital &!penditures0 plannin$ &valuatin$ and Controllin$ BOO&S RECOMMENDED1 >. 1orn$ron Mana$ement (ccountin$ 2. Mat. C Bsry Cost (ccountin$.

Syllabus of M.Com

>:

VIII$

MANA"ERIAL ECONOMICS

COURSE OB2ECTIVE1 &conomics has been considered as one of the important tools of mana$ement. The course has been to desi$n as to $ive the students an insi$ht into the application of the la%s of &conomics to business problems. CONTENTS1 ;. BUSINESS DECISIONS ' BUSINESS OB2ECTIVES1 )efinition 7elationship bet%een Mana$erial &conomics and traditional economic and /usiness. Bse and application of Mana$erial &conomics. /usiness )ecisions and ob,ectives. ;;. DEMAND ANALYSIS1 Consumer demand analysis. The demand function. ;ndustry vs "irm )emand. )emand curves. 7elationship bet%een demand function and )emand curve. &lasticity of demand. )emand relationships and mana$erial decisions. ;;;. TECHNIQUES ' DEMAND ESTIMATION1 Trend pro,ection. /arometric and leadin$ indicator methods. &conometric Models. ;nput output analysis and survey techni*ues. ;V. PRODUCTION THEORY1 3roduction function Mar$inal rate of substitution. 6a%s of )iminishin$ 7eturn. Three sta$es of productions. 7eturns to the scales. V. COST THEORY1 7elevant and opportunity cost concepts. Cost functions. Short run and 6on$ run cost curves. "irm and plant si.e and fle!ibility. /rea' &ven (nalysis0 its uses and limitations. Short run and lon$ run cost estimation. V;. MAR&ET STRUCTURE1 Classification of mar'et structure. "actors determinin$ mar'er structure 3ure competition. Monopoly0 Monopolistic competition. 4li$opoly. Monopolistic imperfect competion. V;;. PRICIN" PRACTICES1 Cost plus 3ricin$0 ;ncremental analysis in pricin$. 3rice discrimination Multiple 3roduct pricin$. Transfer 3ricin$. BOO&S RECOMMENDED1 >. /ri$ham C 3appas 2. Mentall C Sin$h 3. ).C 1a$ue

Mana$erial &conomics. Mana$erial &conomics. Mana$erial &conomics.

Syllabus of M.Com

><

VIII$

FINANCIAL MANA"EMENT$

COURSE OB2ECTIVE1 The importance of finance no% a days cannot be overloo'ed. 4r$ani.ation fails %hen their financial aspect is %ee'. The course has been desi$ned to $ive the students an insi$ht into all important finance function. ;t deals %ith estimation of financial re*uirements0 source of funds techni*ues of capital bud$etin$ etc. CONTENTS1 ;. ;ntroduction to course outline. ;;. 5eed 4b,ective and functions financial Mana$er0 "unctions of "inance. "inance Control. ;;;. CAPITAL STRUCTURE DECISIONS1 )efinition and 'inds of Capital0 )ecision ma'in$ procedure of Capital /ud$etin$. Selection of proposals. Methods for evaluatin$ the pro,ect0 Cost of capital0 6evera$e0 )eterminants of "inancial Structure )ecision ;V. SHORT TERM FINANCIN"1 (a) Short Term Bnsecured "inancin$. Trade Credit. 6oans from Commercial /an's. Commercial 3apers. (b) Short Term Secured "inancin$. (ccounts 7eceivable ;nventory "inancin$. V. INTERMEDIATE TERM FINANCE1 Term 6oans ;nstallment Sales 6ease "inancin$ )ifference bet%een Short term C ;ntermediate Term "inancin$. V;. FINANCE CONTROL1 V;;. LON" TERM FINANCIN"1 &*uity "unds (Common Stoc' and 3referred Stoc'). )ebt funds (lon$ Term )ebt). V;;;. MANA"EMENT FOR OR&IN" CAPITAL1 )efinition of %or'in$ capital. (dvanta$es of ade*uate %or'in$ capital and disadvanta$es of insufficient (mount of %or'in$ capital. "actors effectin$ %or'in$ capital. Cash and Mar'etable securities mana$ement. ;=. INVESTMENT BAN&IN"1 )efinition "unctions of investment /an's. Bnder%ritin$ process. =. RETAINED EARNIN"S1 =;. STOC& E@CHAN"E ' OTHER FINANCIAL INSTITUTIONS1 ?hat is Stoc' e!chan$e and functions of Stoc' &!chan$e. PICIC5 NDFC5 NIT5 ICP5 IDBP5 ADBP BOO&S RECOMMENDED1

Syllabus of M.Com >. 2. 3.

>A ;*bal Mathur @.C. Van horn 6a%rence 8itman ;ntroduction to financial mana$ement "undamental of "inancial Mana$ement "inancial Mana$ement.

Syllabus of M.Com

>D

@$ HUMAN RESOURCE MANA"EMENT$

COURSE OB2ECTIVE1 The selection and trainin$ of persons appropriate for a $iven tas' and evaluation of their performance is very important aspect of an or$ani.ation. The course intends to $ive the students an idea into the problems and procedures of matters dealin$ %ith personal selections0 trainin$ ,ob evaluation0 payment methods0 incentives plans0 union and compensation etc. CONTENTS1 ;. MANA"EMENT AND PERSONAL ADMINISTRATION1 3ersonal concepts and philosophy0 personal policies0 personal functions. 4r$ani.ation for the personal function. ;;. OR"ANI3ATION AND 2OB1 (pproach to the study of or$ani.ation0 4r$ani.ation structure /ureaucratic and 4r$anic system. 2+b desi-6 a6d a6alysis1 @ob )esi$n ,ob ;nformation and personal development. (naly.in$ ,ob and obtainin$ information. "unctional ,ob analysis. (dministration of ,ob (nalysis 3ro$ramme. ;;;. EMPLOYMENT ' DEVELOPMENT OF PEOPLE1 #a% Hu,a6 .es+u.8e Pla66i6-$ 7easons human resources plannin$. 3lannin$ process. #b% Re8.uit,e6t a6d sele8ti+61 3olicies0 ;ssues0 Sources of 3eople0 Selection 3rocess. #8% Pe.A+.,a68e A<<.aisal1 /asic consideration in appraisal 3resent methods. 3roblems in ratin$ . appraisal in personal development. #d% P.+,+ti+65$ T.a6sAe.s$ Lay(+AA a6d Dis8Ba.-e1 #e% T.ai6i6-1 Trainin$ in 4r$ani.ation. 6earnin$ 3rocess. Trainin$ Methods Trainin$ 3ro$ramme. &valuation of the trainin$ &fforts. ;V. UNDERSTANDIN" ' MANA"IN" PEOPLE1 #a% U6de.sta6di6- <e+<le a6d ,+ti9ati+6$ 1uman /ehavior "undamentals. Motivation. @ob Satisfaction. 1uman (d,ustment. ;mportant Motivation theories. #b% Leade.sBi< a6d Su<e.9isi+6$ 5ature of leadership. "oundation of 6eadership. (uthority and 3o%er leadership. Style. Supervisions and its problems. 3attern of &ffective Supervision. #8% Pa.ti8i<ati6- ,a6a-e,e6t1 7ole of 3articipation in or$ani.ation. Condition of effective 3articipation types of participation. #d% Dis8i<li6e1 approaches to )iscipline. (dministerin$ the )isciplinary pro$ramme. #e% ".ie9a68e Ha6dli6-1 5ature of complaints and $rievance. 5eed for $rievance handlin$ 3rocedure. 8rievance settlement and arbitration. V. FINANCIAL COMPENSATION1

Syllabus of M.Com #a%

2E

V;.

C+,<e6sati+6 Ad,i6ist.ati+6$ 7ational of financial Compensation. ?a$e Criteria. ?a$e 3olicies and 3rinciples. Compensation for professionals. #b% i6di9idual a6d ".+u< i68e6ti9es$ )irect %a$e incentive. Types of incentive plan0 incentive C labour mana$ement cooperation. LABOUR MANA"EMENT RELATION1 #a% U6i+6 Ma6a-e,e6t Bnion membership and $ro%th. Bnion or$ani.ation and function. Bnion ob,ective and behavior. ;mpact of union on mana$ement. #b% C+lle8ti9e Ba.-ai6i6-1 5ature of Collective bar$ainin$. Structure for collective /ar$ainin$. Sub,ect matter of collective bar$ainin$. Stri'e and dispute Settlement. BOO&S RECOMMENDED1 >. )ale S. /each 2. 3. 3hillip 3a$ers and Meyers

3ersonal The Mana$ement of 3eople at ?or' 3ersonal Mana$ement 3ersonal (dministration.