Classics

Troubleshooting Guide
This troubleshooting guide will provide you with information about Star Wars Republic Commando. You will find solutions to common problems that were encountered while running the game in the Windows 98 SE !illennium Edition "!E# $%%% or &' operating systems with (irect& 9.%c.

Table of Contents
). $. +. ,. -. /. 0. 8. 9. )%. )). )$. General *nformation General Troubleshooting *nstallation 'erformance .ideo *ssues Sound *ssues 1onnectivity (evices and *ssues (.(234! (rive *ssues 1ontroller (evice *ssues (irect& Setup 5ow to 1ontact Technical Support Web Sites

-1- General Information

DISCLAIMER This troubleshooting guide reflects 6ucas7rts8 best efforts to account for and attempt to solve problems that you may encounter while playing the Star Wars Republic Commando computer video game. 6ucas7rts ma9es no representation or warranty about the accuracy of the information provided in this troubleshooting guide what may result or not result from following the suggestions contained in this troubleshooting guide or your success in solving the problems that are causing you to consult this troubleshooting guide. Your decision to follow the suggestions contained in this troubleshooting guide is entirely at your own ris9 and sub:ect to the specific terms and legal disclaimers stated below and set forth in the Software 6icense and 6imited Warranty "to which you previously agreed to be bound# and online terms of use as may be available online at StarWarsRepublicCommando com. This troubleshooting guide also contains references to third parties and;or third party web sites. The third party web sites are not under the control of 6ucas7rts and 6ucas7rts is not responsible for the contents of any third party web site referenced in this troubleshooting guide or in any other materials provided by 6ucas7rts with the Star Wars Republic Commando computer video game including without limitation any lin9 contained in a third party web site or any changes or updates to a third party web site. 6ucas7rts is not responsible for webcasting or any other form of transmission received from any third party web site nor is 6ucas7rts responsible if the third party web site is not wor9ing appropriately including without limitation if the designated third party web site cannot be accessed due to an inaccurate <36. 6ucas7rts is providing reference to third parties and;or third party web sites to you only as a convenience and the inclusion of any third party and;or third party web site does not imply endorsement by 6ucas7rts of the respective third party or third party web site or any association with the operators of any third party web site. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the third party web sites. 7ny dealings with third parties "including advertisers# referenced in this troubleshooting guide or in any other materials provided by 6ucas7rts with the Star Wars Republic Commando computer video game or participation in promotions including the delivery of and the payment for goods and services and any other terms conditions warranties or representations associated with such dealings or promotions are solely between you and the advertiser or other third party. 6ucas7rts or any of 6ucas7rts8 affiliated entities shall not be responsible or liable for any part of any such dealings or promotions. WAR!I!G "#$T$SE!SITI%E SEI&'RES 7 very small percentage of people may possibly e=perience a sei>ure when e=posed to certain light patterns flashing lights or other visual images that appear in computer software games. *f you or anyone in your family have an epileptic condition consult your physician before installing or using this software. Even people who have no history of sei>ures or epilepsy may have an undiagnosed condition that can possibly cause a sei>ure while viewing a computer software game. 3eported sei>ures may have a variety of symptoms including lightheadedness altered vision eye or face twitching nausea headaches :er9ing or sha9ing of arms and legs disorientation confusion or any involuntary movement or convulsions. I!TER!ET C$!!ECTI$! A!D S(STEM RE)'IREME!TS *$R $!LI!E GAME "LA( !$TICE+ You will need to obtain an *nternet connection "through a computer meeting the minimum system re?uirements# in order to play the game associated with this software online. *f you do not use an *nternet connection you cannot play the game online. Such *nternet connection may re?uire additional fees. You are responsible for all applicable *nternet fees.

Supported $peratin, S-stems

To be able to play Star Wars Republic Commando you must have Windows 98 SE !illennium Edition "!E# $%%% or &' installed and configured correctly and your computer hardware must be (irect& 9.%c compatible. To assure that your system is configured correctly you may need to install the current Windows updates as well as the latest drivers for your particular motherboard. Windows 98 entered its non2supported phase as of (ecember $%%,. @ecause of this hardware manufacturers no longer develop drivers for this operating system. *f you are running Windows $%%% or &' you must have local 7dministrator or 'ower <ser rights to properly install the game. 4nly local 7dministrator rights will allow you to update (irect& in these operating systems. System re?uirements may change over time and you may need to upgrade your current system "or obtain a new system# to play these games.

Minimum S-stem Re.uirements

Computer 3e?uiredA C"' 3e?uiredA 3ecommendedA Memor3e?uiredA 3ecommendedA $-/ !@ 37! -)$ !@ 37! *ntel '+ ).% G5> or 7!( 7thlon )%%% !5> *ntel ', $.% G5> or 7!( 7thlon &' $,%%C )%%B (irect& 9.%c compatible computer

Grap/ics Card 3e?uiredA 3ecommendedA /, !@ +( Graphics card with 5ardware .erte= and 'i=el Shader ".S;'S# 1apability )$8 !@ +( Graphics card with 5ardware .erte= and 'i=el Shader ".S;'S# 1apability

Sound Card 3e?uiredA )%%B (irect& 9.%c compatible sound card

D%D-R$M 3e?uiredA 3ecommendedA Input De0ice 3e?uiredA Direct1 Deyboard and mouse !icrosoft (irect& 9.%c is included on this (.(. You will be prompted to install (irect& during the installation of this game if this or a more recent version is not already properly installed on your system. (.(234! drive ,& Speed (.(234! drive

!$TEA (irect& may re?uire the ElatestE updates for your operating system. This may also include the latest drivers for your motherboard sound and video hardware. InstallationA *nstallation re?uires $.% G@ of free hard drive space. We recommend that you have an additional $%% !@ of free space available after installing the game for the Windows swap file.

Multipla-er Support
Internet2LA!A (edicated ServerA Fon2(edicated ServerA Supports $ to )/ players Supports $ to 8 players

Dedicated Ser0erA $., G5> or faster 1'< recommended for (edicated Server.

Internet Connecti0it- for Multipla-er

3e?uiredA 3ecommendedA -/9 or faster connection (S6 1able or faster connection

-3- General Troubles/ootin,

Star Wars Republic Commando was designed to run under Windows 98 SE !illennium "!E# $%%% or
&' with (irect& 9.%c. *f the game une=pectedly free>es up returns you to your des9top or if you e=perience any other severe problems you should try to properly shut down Windows and reboot your computer. "7s a rule you should never turn off your computer while the hard drive is active.# This will help prevent possible problems related to the error that you have e=perienced. *t is especially important to reboot your computer before trying any of the troubleshooting tips included in this guide and before attempting to restart the game. !$TEA *f your computer reboots into Safe !ode go to S/ut Do4n Windo4s and choose Restart t/e Computer. This will put you bac9 into Windows8 normal operating mode.

W/- Can5t I Get t/e Launc/er to Respond6

* *

The Star Wars Republic Commando (.( may have been removed. Your (.(234! drive may have stopped responding.

* *

There may be a hardware conflict in your system. The Star Wars Republic Commando (.( may have been placed in a 1(234! drive. * The Star Wars Republic Commando (.( may be scratched or dirty. * Your computer may not be )%%B (irect& 9.%c compatible.

'lease consult Direct1 Setup "Section )%# or D%D-R$M Dri0e Issues "Section 8# in this Troubleshooting Guide for more information.

W/- isn5t m- Sound Card or Displa- Adapter Listed in t/e S-stem Anal-7er6
The System 7naly>er in the Star Wars Republic Commando launcher re?uires (irect& 9.%c to properly detect and provide information regarding certain models of Sound 1ards and (isplay 7dapters. @ecause of this your Sound 1ard or (isplay 7dapter listing may not be displayed until you install (irect& 9.%c.

I Cannot Launc/ Star Wars Republic Commando W/at Do I Do !o46

* * * * * * * *

1hec9 to see how much room is available on your hard drive to ma9e sure that you have enough free space for Star Wars Republic Commando to run. *t is recommended that you have at least $%% !@ of free space after installing the game for the Windows swap;page file and save games. 1hec9 to see if you have any other applications running such as memory managers screen savers or virus protection programs. 'lease refer to S/ould I /a0e $t/er "ro,rams Runnin, in t/e 8ac9,round in this section for more information. 1hec9 Direct1 Setup "Section )%# in this Troubleshooting Guide for directions on how to find out if (irect& supports your computer hardware. 1hec9 the settings for your firewall or *nternet security program. 'lease refer to Confi,urin, -our *ire4all or Internet Securit- Soft4are in this section for more information. 1hec9 that you have the latest video drivers available for your machine. See .ideo *ssues "Section -# for more information. 1hec9 the Star Wars Republic Commando (.( to see if it is dirty or scratched. The (.(234! drive may be having trouble reading the (.(. 'lease chec9 D%D-R$M Dri0e Issues "Section 8# for more information. You may have a corrupted installation. Try uninstalling and then reinstalling Star Wars Republic Commando. *f none of the suggestions above help please chec9 'nable to Launc/ t/e Game after Installation in Installation "Section +#.

W/at S/ould I Do If M- Computer Goes to a 8lac9 Screen or Loc9s 'p6

*f you end up at a blac9 screen or the game appears to loc9 up please press ALT-*: before trying anything else. *f this fails press CTRL-ALT-DEL once and choose E!D TAS; on Republic Commando which should ta9e you bac9 to the des9top. Windows $%%% and &' users will need to clic9 on Tas9 Mana,er and then choose E!D TAS;. *f you do not see a dialog bo= after pressing CTRL-ALT-DEL press E!TER twice and this should ta9e you bac9 to the des9top. Then restart your computer and try running the game again.

W/- Do I ;eep #earin, Static in Star Wars Republic Commando6

Your sound card may not be fully (irect& compatible. 'lease loo9 at Direct1 Setup "Section )%# in this Troubleshooting Guide for information about how to chec9 for (irect& compatibility.

* * *

You may need to update the drivers for your sound card. Your volume may be turned up too loud in Windows. Your amplified spea9ers may be plugged into spea9er2out on your sound card.

'lease consult Sound Issues "Section /# in this Troubleshooting Guide for more information.

S/ould I #a0e $t/er "ro,rams Runnin, in t/e 8ac9,round6

Generally we have found that it is not a good idea to run any other programs in the bac9ground while playing Star Wars Republic Commando. 'lease turn off any active screen savers while running this game as they may interrupt the game and cause problems. .arious video sound or memory problems may occur if other programs are running including virus2detection utilities. You may need to disable or close programs that start automatically when Windows is started such as the !icrosoft 4ffice Toolbar and the 6iveGWare 1reative 6auncher. Some of these programs display icons on the system tray section of your tas9bar. *f you have icons on your tas9bar right2clic9 on each of them and select the option to disable unload e=it or close them before running Star Wars Republic Commando. The ne=t time you start your computer these items will load once more and the icons will return. *f you cannot disable them from the tas9bar and you e=perience problems running Star Wars Republic Commando we recommend that you consult Windows 5elp for information on how to remove shortcuts or how to 9eep other programs from running in the bac9ground.

Runnin, on Lo4-End S-stems

When running Star Wars Republic Commando on a low2end system you may e=perience some stuttering in the sound and graphics. This usually happens if other programs are running or your system resources are low. Hreeing up system resources may improve performance. 1hec9 "erformance "Section ,# in this troubleshooting guide for more performance tips.

"o4er Mana,ement
*f your computer is e?uipped with a 'ower !anagement feature you may want to disable it. 'lease consult your computerIs documentation or the manufacturer for assistance in doing this. When 'ower !anagement is enabled the following problems may occurA

* * *

The game may crash or go to a blue screen when sleep mode activates. The Windows mouse cursor may not appear when the computer returns from sleep mode. The monitor may go to a blac9 screen while you are playing or when sitting at one screen for long periods of time.

Des9top Color "alette

*f you e=perience problems running the game we recommend that you set your des9top Color "alette or Colors to True Color <=3-bit>. When running Star Wars Republic Commando with your des9top set to a color palette other than +$2bit some video cards may e=perience problems launching the game or you may see graphic corruption. *n most cases switching to True Color <=3-bit> solves these problems. To change your des9top color palette and resolutionA

* *

Ri,/t-clic9 on the des9top where there are not any icons. 1hoose "roperties from the shortcut menu.

* *

1lic9 on the Settin,s tab. * Windo4s ?@2ME23AAA+ 6oo9 at Colors. * 1hoose True Color <=3-bit>. * Windo4s 1"+ 6oo9 at Color )ualit-. * 1hoose #i,/est <=3-bit>. 1lic9 $; to close this window. *f your computer prompts you to restart.

Tas9 S4itc/in, and Windo4ed Mode

Tas9 Switching and Windowed mode are not supported in Star Wars Republic Commando.

Windo4s 3AAA and 1" Issues

Administrati0e Ri,/ts
Some of the steps noted in this Troubleshooting Guide that re?uire you to ma9e ad:ustments to your system such as setting up your monitor will not be possible to complete unless you are logged onto the system with 7dministrative 3ights. Without these rights you may be unable to select the option because it is grayed out. You will be unable to install (irect& unless you are logged on with 7dministrative 3ights.

;e-board *unctionalit- in Windo4s 3AAA and 1"

When playing Star Wars Republic Commando on a Windows $%%% or &' system pressing ALT CTRL or S#I*T multiple times may bring up a Windows dialog bo= while playing the game. This is a function of 7ccessibility options. Hor information regarding disabling this feature please consult Windows 5elp.

$ut $f %irtual Memor- Error in Windo4s 3AAA or 1"

When playing Star Wars Republic Commando on a $-/ !@ system with Windows $%%% or &' you may see an $ut of %irtual Memor- Error while playing or when e=iting this game. This occurs in part because of the higher memory re?uirements for Windows $%%% and &'. *f this occurs we recommend that you e=it the game and reboot your computer to clear the memory before playing again. *f the problem persists you may want to ad:ust your 'age file settings to allow Windows to start the game with more virtual memory. 1onsult Windows 5elp for information on how to modify your 'age file settings.

-=- Installation
You must have a (.(234! drive installed and configured properly in your system in order to install the (.( version of Star Wars Republic Commando.

A0ailable #ard Dri0e Space on Dri0e C

*nstallation re?uires hard drive space on your 1 drive even when you are installing to a different hard drive. This is due to a limitation in *nstallShield which re?uires uninstall information to be stored on the 1 drive. @ecause of this you may see an error during installation stating that you do not have enough free space to install the game when there is ample room available in the install directory. *f this occurs you will

need to free at least $% !@ on the 1 drive prior to installation.

Installin, Star Wars Republic Commando in Windo4s 3AAA or 1"

You must be logged in with local 7dministrator or 'ower <ser rights to properly install Star Wars Republic Commando on a Windows $%%% or &' system. 7fter installing the game you will be able to play the game on a 6imited or 3estricted <ser account. 7dministrator rights also allow you to update (irect& in these operating systems.

Installin, Star Wars Republic Commando

'lease chec9 the amount of available hard drive space on your system before installing Star Wars Republic Commando. *nstallation re?uires $.% G@ of free hard drive space. We recommend that you have at least an additional $%% !@ of free space available for the Windows swap;page file and save games. *f you have too little free space on your hard drive after installing Star Wars Republic Commando you may be unable to start the program. Automatic installs to the default directory "C+B"ro,ram *ilesBLucasArtsBStar Wars Republic Commando# does not put a shortcut on your des9top and may install (irect& 9.%c during installation if it is not already installed on your system. Custom installation will prompt you for the installation location as9 where to place shortcuts in the Start !enu if you want a shortcut on your des9top and whether you want to install (irect& 9.%c if it is not already installed on your system.

D%D ECected Durin, Install

*f the (.( is removed from the drive during installation at any time other than when prompted to switch to the ne=t disc the installation may be incomplete or the game may crash to the des9top. When this occurs you may be unable to reinstall through the launcher. To reinstall the game insert Disc 1 D "la- Disc and run Setup which is located in the GameData folder on this (.(. This will properly install the game.

Installin, Direct1 ? Ac
You will be prompted to install (irect& 9.%c during the installation of Star Wars Republic Commando if it is not already installed on your system. (irect& 9.%c must be installed on the system to play the game.

Installin, GameSp- Arcade

You will be prompted to install GameSp- Arcade during the installation of Star Wars Republic Commando. GameSp- Arcade is the arcade for the *nternet where millions of gamers meet to play hundreds of online multiplayer games and free game demos. You must have 7dministrator rights in order to properly install GameSp- Arcade.

Component Transfer Error

You may see a 1omponent Transfer Error message when installing the game. *f this occurs you may be attempting to install to a location such as your (.(234! drive.

S/ortcut Does !ot Appear on t/e Des9top

You will be prompted to create a shortcut to Star Wars Republic Commando on your des9top during 1ustom *nstallation. The shortcut to the game may not be displayed on your des9top after installation if your system is configured for multiple users with each person using a separate profile. *f this occurs you will need to navigate to the Windows (es9top folder and copy the shortcut to your current des9top or copy the shortcut from the Start !enu to your des9top.

Can I Mo0e t/e Star Wars Republic Commando *older After I Install6
*f you wish to move the Star Wars Republic Commando folder to a new folder we recommend that you uninstall first then reinstall to the new location. When uninstalling ma9e sure to choose (es when prompted to 9eep your user profile so you do not lose your progress. Simply moving the folder will cause the uninstaller to be unable to find the program and you will need to manually uninstall the game.

-:- "erformance
"erformance Issues in Star Wars Republic Commando
When running Star Wars Republic Commando on the minimum re?uired system you may e=perience the following issuesA

* * * * *

There may be stuttering in the voice and sound. There may be pauses or hitching during the opening movie. There may be a slight hitch in gameplay when sound effects play in the game. Transitions may ta9e a long time. There may be slow downs or stuttering during gameplay.

This occurs most fre?uently when other programs are running or if your system resources are below 0%B. Hreeing up system resources may improve performance in the game. Hor more information please refer to the Close All $t/er "ro,rams 8efore Runnin, Star Wars Republic Commando section below.

Impro0in, "erformance in Star Wars Republic Commando

The following are a few suggestions that may free up system resources and improve performance in Star Wars Republic Commando. To run Star Wars Republic Commando with optimal performanceA

* *

Fo other programs should be running in the bac9ground. System resources should be at least 8-B free. * To chec9 thisA * Windo4s ?@2MEA 3ight clic9 on !y 1omputer choose 'roperties choose the 'erformance tab and chec9 System 3esources under 'erformance Status. * Windo4s 3AAA21"A 'ress 1T36276T2(E6 once choose Tas9 !anager choose the 'erformance tab and chec9 1'< <sage. There should be at least $%% !@ of free hard dis9 space after installation.

AdCustin, Confi,uration $ptions for $ptimal "erformance Star Wars Republic Commando will analy>e your system8s capabilities and ad:ust the in2game Graphics
4ptions to give you the best visual ?uality for performance. *f you e=perience performance issues when running Star Wars Republic Commando we recommend that you lower the Graphics Juality setting to either 6ow or 6owest in the Graphics 4ptions menu. 1hoosing these Graphics Juality settings will ad:ust the following optionsA

Lo4est * .ideo 3esolution K /,%=,8% * Te=ture Juality K 6owest * 1haracter (etail K 6ow * @umpmapping Juality K 6ow * @lur Effects K 4ff * @loom Effects K Fone * 'ro:ectors K 4ff Lo4 * .ideo 3esolution K /,%=,8% * Te=ture Juality K 6ow * 1haracter (etail K !edium * @umpmapping Juality K !edium * @lur Effects K 4n * @loom Effects K 6ow * 'ro:ectors K 4n * S?uad Shadows K 4ff

Close All $t/er "ro,rams 8efore Runnin, Star Wars Republic Commando
'lease close all other programs before running Star Wars Republic Commando. This includes virus2 scanning word processing and *nternet programs. Simply disabling these programs will not always help as the programs still use resources that are needed to run Star Wars Republic Commando. *f you e=perience problems completely closing programs that are running consult the documentation for those individual programs. This is a common problem when trying to completely disable virus2scanning software.

"erformance Issues 4it/ Lo4-Cost DSL "ac9a,es

<sers of low2cost (S6 pac9ages may e=perience significant lag while playing Star Wars Republic Commando. This may be due to increased bandwidth restrictions placed on these types of accounts by the *S'. Some *S's offer lower rates by not guaranteeing the +8,D@ps download and )$8D@ps upload minimum rates generally considered to be the standard for @roadband. These users may have e=periences closer to (ial2up than @roadband. 'lease chec9 with your *S' to determine how much bandwidth is guaranteed with your (S6 service if you are e=periencing these issues.

-E- %ideo Issues

This section of the Troubleshooting Guide will provide you with information on problems encountered with specific video cards while running Star Wars Republic Commando. Hirst chec9 to see if your chipset is listed in the Currentl- Supported Cards and C/ipsets section. *f your chipset is supported but you are unable to resolve any video issues through this Troubleshooting Guide please contact your hardware manufacturer for updated video drivers. We have included a list of web sites for downloading drivers for your specific card at the end of this document.

General Information and Troubles/ootin, Tips %erteF S/ader and "iFel S/ader CapabilitYou will be unable to play Star Wars Republic Commando on a graphics card without .erte= Shader and
'i=el Shader ".S;'S# capabilities.

*ull Scene Anti-Aliasin, <*SAA> and Anisotropic *ilterin,

Hull Scene 7nti27liasing "HS77# and 7nisotropic Hiltering are considered advanced features which re?uire e=tra processing power and resources from your graphics cards. These features may adversely affect your framerate if your video card does not have the power to render them. *f you e=perience low framerates with these features enabled we recommend that you set 7nti27liasing to $ff in the Graphics 4ptions menu and disable Hull Scene 7nti27liasing and 7nisotropic Hiltering in the Windows (isplay 'roperties.

Enablin, *SAA in Star Wars Republic Commando

The Hull Scene 7nti27liasing "HS77# setting in Star Wars Republic Commando is controlled by the in2 game HS77 option. @ecause of this configuring HS77 in the manufacturer 1ontrol 'anel will have no effect on the game. You must set .sync to 4n in the Graphics 4ptions menu before the option to enable HS77 in the game will be accessible. 7fter enabling .Sync you will then be able to choose from a list of supported HS77 modes.

Lo4-end Grap/ics Card Issues

When using a low2end graphics card you may e=perience the following issues when playing Star Wars Republic CommandoA

* * * * *

You may see flic9ering graphics. Te=tures may be missing or they may display incorrectly. Hull Scene 7nti27liasing "HS77# may not appear to wor9 correctly. 'erformance may be slow in some areas. You may see poor frame rate in the game if the in2game resolution is set to ))-$ = 8/, or higher.

'lease chec9 AdCustin, Confi,uration $ptions for $ptimal "erformance in the "erformance Section of this Troubleshooting Guide for recommended settings if you e=perience any of the issues listed above.

"oor "erformance and Missin, TeFtures

You may e=perience poor performance and;or missing te=tures when playing Star Wars Republic Commando. *f this occurs please chec9 the followingA

* * * *

!a9e sure that your video card is supported. 'lease chec9 1urrently Supported 1ards and 1hipsets in the .ideo Section of this troubleshooting guide to see if your chipset is listed. !a9e sure you have the latest drivers for your video card. 'lease chec9 the .ideo Section of this troubleshooting guide for the list of drivers that were tested with this game. !a9e sure that the .ideo 3esolution in the Graphics 4ptions menu is set to a lower resolution. !a9e sure that S?uad Shadows in the Graphics 4ptions menu is set to 4ff.

Tas9 S4itc/in, and Windo4ed Mode

Tas9 Switching and Windowed mode are not supported in Star Wars Republic Commando.

13@A F ?GA and #i,/er Displa- Mode Settin,s

Some cards may have issues when running the game after selecting )$8% = 9/% or higher for the *n2 Game 3esolution especially when using a /, !@ graphics card. You may e=perience severe hitching a generally poor framerate or occasional loc9 ups or crashes. *f any of these issues occur when playing Star Wars Republic Commando please select a lower resolution.

Cras/in, After Selectin, 13@A F ?GA or #i,/er Displa- Mode

The game may crash to the des9top or display an error message when you attempt to start a game after changing resolutions in the Graphics 4ptions menu. This occurs if your monitor or its driver does not support the resolution you selected. *f this occurs you may need to run the batch file 3estore(efaultSystemSettings.bat in the ...LStar Wars 3epublic 1ommandoLGamedataLSystem folder before restarting the game. This will reset your in2game options to their default settings. You may need to select the correct driver for your monitor or install the Windows 'lug and 'lay driver to select higher resolutions.

8lac9 Screen after C/an,in, In-Game Resolutions

When selecting a resolution in the Graphics 4ptions menu the screen may go blac9 and display an Mout of fre?uency message8 or the game may display incorrectly. This occurs when you select a resolution that your monitor cannot display correctly. *f this occurs wait )- seconds without pressing any buttons on your 9eyboard or mouse and the resolution should revert bac9 to its previous setting. *f the display does not recover you may need to e=it the game and run the batch file 3estore(efaultSystemSettings.bat in the ...LStar Wars 3epublic 1ommandoLGamedataLSystem folder to reset your in2game options to their default settings.

Inte,rated %ideo C/ipsets

When your computer has an onboard video chip on the motherboard and the system only meets the minimum re?uirement for 37! you may e=perience various problems that occur because the video chipset may use system memory for its video memory. You may e=perience the following issuesA

* * *

Star Wars Republic Commando may not run.

Transitions may be slow. The frame rate may be slow and choppy.

Settin, 'p (our Monitor

*f you e=perience any video problems you should ma9e sure that your monitor is set up correctly in the display control panel. To do thisA

* * *

* *

Ri,/t-clic9 on the des9top where there are no icons. 1hoose "roperties from the shortcut menu. 1lic9 on the Settin,s tab. * 1lic9 on Ad0ancedH * Windo4s ?@2ME+ Select the !onitor tab and clic9 on C/an,eH * Windo4s ?@+ 1lic9 on !eFtI * Windo4s ME+ 1hoose Specif- t/e location of t/e Dri0erH * 1lic9 on !eFtI * 1hoose Displa- a list of all dri0ersHand clic9 on !eFtI * Windo4s 3AAA21"+ Select the !onitor tab and clic9 on "roperties. * 1lic9 on the Dri0er tab. * 1lic9 on 'pdate Dri0erH * Windo4s 3AAA+ 1hoose Displa- a list of all dri0ersH * 1lic9 on !eFtI * Windo4s 1"+ 1hoose Install from list or specific locationH * 1hoose Don5t searc/ I 4ill c/oose t/e dri0er to installH * 1lic9 on !eFtI 1hoose your monitor from the list. *f you are unable to find your monitor listed please consult the manufacturer of your monitor to see if they have Windows drivers available. This driver allows Windows to set up the monitor correctly. *f the correct monitor is not an option in S/o4 Compatible De0ices clic9 on S/o4 All De0icesJ scroll through the list of manufacturers clic9 on the correct one then clic9 on the name of your monitor. *f you are unable to find the correct monitor listed go to standard monitor types at the top of this list and select "lu, and "la- Monitor. This driver should wor9 with most Windows compatible plug and play monitors and may correct issues with some older video cards.

!on-DDC Monitors
We have found that when using a non2((1 monitor refresh rates and resolutions may not be reported correctly to Windows. 7 Fon2((1 "(isplay (ata 1hannel# monitor cannot communicate with the video card to access information regarding the supported resolutions and refresh rates. When using a non2((1 monitor you may e=perience the following issues at certain resolutionsA

* * * * * * *

@lac9 screens Stretched or s9ewed screen si>es The game may draw past the bottom and right margins of the screen when the in2game resolution is set to 8%%=/%% or ))-$=8/,. The top portion of the screen may not be visible. Sniper >oom <* may not display correctly. The static effect may not be displayed when near a S17. or :amming device. The screen display may be corrupt when your resolution is set to /,%=,8%. *f this occurs you may see duplicated images on screen.

To correct these issues you will need to choose a different in2game resolution from the in2game

Grap/ics $ptions menu of Star Wars Republic Commando.

Multi-Monitor Confi,urations
!ulti2monitor configurations are not supported in Star Wars Republic Commando.

Testin, (our %ideo Card in Direct1 Dia,nostics

7fter installing (irect& 9.%c you can run the Direct1 Dia,nostics program to test your video card. To do thisA

* * * *

Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e -our Computer. 1lic9 on Direct1 Dia,nostics. This ta9es you to the (irect& (iagnostics screen. 1lic9 the tab that says Displa- and then clic9 on Test ne=t to (irect+(. *f your card fails these tests you may have problems running Star Wars Republic Commando or any other program that re?uires (irect+(.

Currentl- Supported Cards and C/ipsets

@elow is a list of the video cards and chipsets that are supported in Star Wars Republic Commando. *f you do not see your card listed but you do see a chipset that matches the one used on your card you should be able to play Star Wars Republic Commando. !$TE+ Some of the following cards will wor9 with Star Wars Republic Commando but e=hibit certain issues listed below under Specific %ideo Issues. When using any of these cards and chipsets you should be using the latest drivers for your card unless noted below. We have included a list of web addresses for downloading drivers for your specific card at the end of this document.

Supported Card and %ideo Dri0er List

Windo4s ?@ De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T F.*(*7 GeHorce + .isionTe9 &tasy /-/,

C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T GeHorce + GeHorce + Ti $%%

Dri0er !ame 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) HorceWare /).0/ HorceWare /).0/

Dri0er %ersion K ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%)%./)0/ ,.),.%%)%./)0/

7S<STeD .8,$% (elu=e 'FY .erto Geforce, Ti ,$%% 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra @HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%% F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 Windo4s ME De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T F.*(*7 GeHorce + .isionTe9 &tasy /-/, 7S<STeD .8,$% (elu=e 'FY .erto Geforce, Ti ,$%% 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra

GeHorce , Ti ,$%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra GeHorceH& -0%% <ltra GeHorceH& -8%% GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6

HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/

,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/

C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T GeHorce + GeHorce + Ti $%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra

Dri0er !ame 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/

Dri0er %ersion K ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/

@HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%% F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 Windo4s 3AAA De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T 7T* 3adeon &8%% '34 7T* 3adeon &8%% 'latinum 7T* 3adeon &+%% '1& 7T* 3adeon &/%% &T '1& 7T* 3adeon &0%% '34 '1& 7T* 3adeon &8%% '1& *ntel i9)!atro= 'arhelia !atro= !illennium '/-% !atro= !illennium '/-% F.*(*7 GeHorce + .isionTe9 &tasy /-/, 7S<STeD .8,$% (elu=e 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra @HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%%

GeHorceH& -0%% <ltra GeHorceH& -8%% GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6

HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/

,.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/

C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T 3adeon &8%% '34 3adeon &8%% &T 3adeon &+%% 3adeon &/%% &T 3adeon &0%% '34 3adeon &8%% &T *ntel i9)'arhelia2-)$ !illennium '/-% !illennium '0-% GeHorce + GeHorce + Ti $%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra GeHorceH& -0%% <ltra GeHorceH& -8%%

Dri0er !ame 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) Win$9N=p),9 $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00

Dri0er %ersion K /.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%.+9,+ /.)+.%%%).)008 /.)+.%%%).)008 /.)+.%%%).)008 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00

F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 S+ (elta1hrome S8 Windo4s 1" De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T 7T* 3adeon &8%% '34 7T* 3adeon &8%% 'latinum 7T* 3adeon &+%% '1& 7T* 3adeon &/%% &T '1& 7T* 3adeon &0%% '34 '1& 7T* 3adeon &8%% '1& *ntel i9)!atro= 'arhelia !atro= !illennium '/-% !atro= !illennium '/-% F.*(*7 GeHorce + .isionTe9 &tasy /-/, 7S<STeD .8,$% (elu=e 'FY .erto Geforce, Ti ,$%% 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra @HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%%

GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6 (elta1hrome S8

HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 w=p$9Nv)-)+%,fNpro to

/.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%.)8,9

C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T 3adeon &8%% '34 3adeon &8%% &T 3adeon &+%% 3adeon &/%% &T 3adeon &0%% '34 3adeon &8%% &T *ntel i9)'arhelia2-)$ !illennium '/-% !illennium '0-% GeHorce + GeHorce + Ti $%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra GeHorceH& -0%% <ltra GeHorceH& -8%%

Dri0er !ame 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) Win$9N=p),9 $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00

Dri0er %ersion K /.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%.+9,+ /.)+.%%%).)008 /.)+.%%%).)008 /.)+.%%%).)008 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00

F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 S+ (elta1hrome S8

GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6 (elta1hrome S8

HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 w=p$9Nv)-)+%,fNpro to

/.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%.)8,9

'nsupported =D C/ipsets
The following +( chipsets are not TO6 and;or .S;'S capable and do not meet the minimum specification necessary to play Star Wars Republic Commando: * +( 6abs G6*FT 3+;3, * +df= .oodoo $;+;,;* +df= .oodoo @anshee * +df= .oodoo Graphics ".oodoo )# * +df= .oodoo 3ush * P9 Tic9et to 3ide;*. * 7T* +( 3age ** * 7T* 3adeon 0%%% .E * 7T* 3adeon 0$%%;0-%% * 7T* 3age 'ro;6T 'ro * *ntel i0,%;i8)%;i8/* !atro= G)%%;$%%;,==;-== * !pact $ * F.*(*7 GeHorce $-/ * F.*(*7 GeHorce $ * F.*(*7 GeHorce $ !& * F.*(*7 GeHorce $ !& $%%;,%% * F.*(*7 GeHorce , !& * F.*(*7 3*.7 )$8;)$8 Q& * F.*(*7 3*.7 TFT;TFT$ * 'ermedia $;+ * 'ower.3 Dyro;Dyro ** * 'ower.3 Feon $-% * 'ower.3 '1&;'1&2$ * 3endition .)%%%;.$=%% * S+ Savage +(;$%%%;'ro * S+ .i3GE;(&;G&=;.& * SiS +)* SiS /+$/ * Trident +( *mage 9=* Trident @lade+( 988%

Trident @lade&' T/,

7t the time of release of this title we were unable to support the following .S;'S 1apable chipsetsA * SiS &abre$%%;,%%;/%% * &G* .olari .- <ltra * &G* .olari .8 Some of the chipsets listed directly above may wor9 with future drivers. 'lease chec9 for updated drivers for these cards which may address the issues that prohibited these chipsets from being supported at the time of release of this title.

Specific %ideo Issues

ATI Radeon C/ipsets 4it/ !on-DDC Monitors

When playing Star Wars Republic Commando on a graphics card with a 3adeon chipset with Fon2((1 compliant monitors you may e=perience the following issuesA

* * * *

The bottom and right of the game display may not be visible when the in2game resolution is set to 8%%=/%%. The screen display may be corrupt when your resolution is set to /,%=,8%. *f this occurs you may see duplicated images on screen. *f you select )/%%=)$%% as the in2game resolution in the Graphics 4ption menu you will be unable to select yes to accept this resolution because this option is displayed off the screen. The static effect may not be displayed when near a S17. or :amming device.

ATI Radeon @EAA

When playing Star Wars Republic Commando on a card with the 7T* 3adeon 8-%% chipset you may e=perience the following issuesA

* * *

Windows &'A 6evels may fail to load causing the game to loc9 up at the loading screen when using the 1atalyst +.)% driver "/.),.%%)%./,%,#. This does not occur when using the 1atalyst ,.9 driver "/.),.%%)%./,-8#. Windows 98A When using the 1atalyst ,.)) or earlier drivers parts of the >oomed 5<( overlay on the sniper and bow caster may be missing pieces. We recommend that you chec9 for updated drivers which may correct this issue. Windows 98A You may see visible lines in the Hetal Rar *ncapacitated and S17. effects when using the 1atalyst ,.)) or earlier drivers. We recommend that you chec9 for updated drivers which may correct this issue.

ATI Radeon @EAAJ ?AAA or ?3AA

When playing Star Wars Republic Commando on a card with one of these chipsets you may e=perience the following issuesA

Some character and terrain te=tures may appear blac9 or white when @umpmapping Juality is set to 5igh in the Graphics 4ptions menu. To correct this set @umpmapping Juality to 6ow or !edium or

* *

select the Set 3ecommended button. You may see a blue tinted magnified blurred image displayed when >ooming in with the (12)0 Sniper rifle when using the 1atalyst ,.- or earlier drivers. When this occurs the helmet 5<( is not blurred. This does not occur when using the 1atalyst ,.9 "/.),.%%)%./,0/# or later driver. The game may loc9 up when attempting to load a level when using 1atalyst ,.0 drivers in Windows 98 or !E. This does not occur when using the 1atalyst ,.)% ",.),.%%%).9)-%# or later driver.

ATI Radeon All-in-Wonder ?GAA "ro

When playing Star Wars Republic Commando on this card in Windows $%%% or &' with the manufacturer 1( drivers "/.),.%%)%./+08# the display may lose all environmental lighting in 3egular and Tactical visors. When this occurs only the Fight2vision visor wor9s correctly. This does not occur when using the 1atalyst ,.9 driver "/.),.%%)%./,0/#.

ATI All-in-Wonder Radeon ?@AA "ro

When playing Star Wars Republic Commando on this card in Windows $%%% or &' with the manufacturer 1( drivers "/.),.%%)%./+,+# levels may fail to load causing the game to loc9 up at the loading screen. This does not occur when using the 1atalyst ,.9 "/.),.%%)%./,-8# or later driver.

Intel i?1E
When playing Star Wars Republic Commando on an *ntel i9)- system in Windows $%%% or Windows &' with driver version win$9N=p),-.e=e "/.),.%%)%.+8/-# you may e=perience the following issuesA

* * * *

The ribbon emitters from weapons in the game may display stretched and corrupt polygons. We recommend that you chec9 for updated drivers which may correct this issue. You may see blac9 flic9ering te=tures when using the 6ow 6ight .isor !ode. We recommend that you chec9 for updated drivers which may correct this issue. Te=tures may occasionally drop out when ad:usting @loom and Te=ture Juality in the Graphics options menu. This does not occur when using the retail driver gf=N=p$9N/.),.)%.+8,0Npv "/.),.%%)%.+8,0#. You may see pi=els move li9e static on metal walls when @ump !apping Juality is set to !edium or 5igh. Setting the @ump !apping Juality to 6ow corrects this issue. We recommend that you chec9 for updated drivers which may correct this issue.

MatroF Millennium "GEAJ "LEA or "ar/elia-E13

When playing Star Wars Republic Commando on these cards you may e=perience the following issuesA

* * * *

You may e=perience poor frame rates in the game if the in2game resolution is set to )%$,=0/8 or higher in the Graphics 4ptions screen. To correct this we recommend that you select a lower resolution or select the Set 3ecommended option. The game may crash to the des9top when attempting to load a level with HS77 enabled at )%$,=0/8 or higher. (isabling HS77 or selecting a lower resolution corrects this issue. This issue does not occur when using the manufacturer driver $9=pN)%8N%%N)++ "/.)+.%%%).)008#. 7ll art assets e=cept the 5<( may not be displayed when the in2game resolution is set to )$8%=9/% or higher. We recommend that you set the resolution to )%$,=0/8 or lower when using these cards. Te=tures may drop out when @ump !aps are set to !edium or 5igh in the Graphics 4ption menu. Setting @ump !aps to 6ow corrects this issue.

* *

6oad times may be e=tended when the !atro= 'owerdes9 is set to S,& Supersampling 7lwaysT. (isabling this option corrects this issue. This issue does not occur when using the manufacturer driver $9=pN)%8N%%N)++ "/.)+.%%%).)008#. You may e=perience poor frame rate if ,& HS77 is enabled in the (isplay 'roperties 1ontrol 'anel. (isabling this option corrects this issue.

!%IDIA *orceWare GG ?= or GG ?: Dri0ers

When playing Star Wars Republic Commando on a card with an F.*(*7 chipset using the HorceWare //.9+ "/.),.%%)%.//9+# or //.9, ",.),.%%)%.//9,# drivers you may e=perience the following issuesA

* * * * *

You may see graphical corruption or tearing when you clic9 on 7pply after ad:usting options in the Graphics 4ptions menu. Your computer may free>e when changing Graphics 4ptions from the in game 'ause !enu. Your computer may reboot during the prologue. The game may crash to the des9top while playing the game. The game may crash when ?uitting to Windows from the in2game pause menu when S?uad Shadows are enabled in the Graphics 4ptions menu.

These issues do not occur when using the HorceWare /).00 drivers in Windows $%%% and Windows &' or the /).0/ drivers in Windows 98 SE and Windows !E.

!%IDIA Ge*orce and Ge*orce*1 C/ipsets

When playing Star Wars Republic Commando on a card with a F.*(*7 GeHorce or GeHorceH& chipset you may e=perience the following issuesA * 7ll art assets e=cept the 5<( may not be displayed when the in2game resolution is set to )/%%=)$%% and HS77 is set to ,&. We recommend that you set the HS77 to +& or lower to correct this issue. * Windows 98A Your monitor may lose sync after selecting a higher in2game resolution in the Graphics 4ptions menu when your monitor refresh rate is set in the F.*(*7 (isplay 'roperties.

!%IDIA Ge*orce =
When playing Star Wars Republic Commando on a card with a F.*(*7 GeHorce + chipset you may e=perience poor performance when the in2game resolution is set to ))-$=8/, or higher in the (isplay 4ptions menu. *f this occurs we recommend that you select Set 3ecommended to set the game to the optimal configuration for this chipset.

!%IDIA Ge*orce*1 E3AA

When playing Star Wars Republic Commando on a card with a F.*(*7 GeHorceH& -$%% chipset the framerate may be noticeably slow in some areas of the game. *f this occurs we recommend that you select Set 3ecommended in the (isplay 4ptions menu to set the game to the optimal configuration for this chipset.

!%IDIA Ge*orce G SLi

When playing Star Wars Republic Commando on a F.*(*7 GeHorce / S6i configuration using the HorceWare //.9+ "/.),.%%)%.//9+# you may e=perience the following issuesA

* * * * *

7t the time of release we were unable to directly support S6i modes. 7s a result there is no performance gain when playing on a system with a F.*(*7 S6i configuration. Your computer may reboot when attempting to tas9 switch out of or into the game. Tas9 switching is not supported in this game. The opening pre2rendered movies may display a blan9 screen for an e=tended period of time when .sync is enabled in the Graphics 4ptions menu. (isabling .sync corrects this issue. Your computer may crash or reboot when ?uitting to Windows from the in2game pause menu with S?uad Shadows enabled in the Graphics 4ptions menu. Your computer may reboot when changing Graphics 4ptions from the in game 'ause !enu.

We recommend that you chec9 for updated drivers which may correct these issues.

S=Grap/ics DeltaC/rome S@
When playing Star Wars Republic Commando on a system with this chipset in Windows $%%% or &' you may e=perience the following issuesA

* * *

1haracter and level shadows may sort or flic9er when pro:ectors are enabled in the Graphics 4ptions menu. (isabling 'ro:ectors corrects this. The spinning geometry on the :amming device may be very bright after the shield is down. Searchlight beams may sort or flic9er through walls causing the lit areas to move across the floor.

SiS 1abre 3AAJ :AA and GAA C/ipsets

7t the time of release of Star Wars Republic Commando the SiS &abre chipsets displayed significant issues that hamper the gameplay e=perience of this title. 'lease chec9 the SiS website for future driver updates which may resolve any issues.

1GI %olari %=J %E and %@ C/ipsets

7t the time of release of Star Wars Republic Commando the &G* .olari chipsets displayed significant issues that hamper the gameplay e=perience of this title. 'lease chec9 the &G* website for future driver updates which may resolve any issues.

-G- Sound Issues

*f you are unable to resolve sound problems through this troubleshooting guide please contact your hardware manufacturer for updated drivers.

Direct1 CompatibilitYour sound card needs to be (irect& 9.%c compatible to run Star Wars Republic Commando. 1onsult the Direct1 Setup section in this Troubleshooting Guide for information about how to chec9 for (irect& support. *f the driver for your hardware is not (irect& compatible chec9 with your hardware manufacturer for updated drivers. !$TE+ *f the !edia 'layer is not installed some of the following instructions will not wor9. *f you want to

add it please consult Windows 5elp for assistance. Rust type !edia 'layer in the inde= section of Windows 5elp and follow the directions provided by Windows.

Static $r Distortion in Star Wars Republic Commando

You may hear occasional static in sound effects or sound distortion in the game if the volume is set too high. *f this occurs we recommend that you lower the volume control in the game. *f that does not correct the issue you will need to lower the volume control in Windows. Some cards wor9 best with the Windows Wave volume set to -%B.

AdCustin, %olume Le0els Wit/in Star Wars Republic Commando

To access these optionsA

* * * *

'ress ESC to access the in2game menu. * !$TEA *f you are at the !ain !enu proceed to the following step. Select $ptions. Select Audio $ptions. 7d:ust the Master %olume Music %olume S*1 %olume or Speec/ %olume sliders.

AdCustin, t/e %olume T/rou,/ Windo4s

With some sound cards you may want to ad:ust the volume in the Windows control panel before starting Star Wars Republic Commando or you may need to e=it the game to ad:ust the volume. (ouble clic9 on the .olume 1ontrol icon on your tas9 bar and ad:ust the volume control 1( audio and wave volume. *f the .olume 1ontrol icon is not on your tas9bar follow these directions to ad:ust your volumeA

* * * * * * *

1lic9 on the Start button on your tas9bar. 1hoose "ro,rams. 1hoose Accessories. 1hoose Entertainment. 1hoose %olume Control. 7d:ust the Wa0e %olume slider. *f you are not hearing any sound ma9e sure to de2select the !<TE bo= below the Wave .olume slider.

Default %olume Le0els %ar- in Different $peratin, S-stems

The default volume levels vary greatly on some sound cards in the different operating systems. @ecause of this you may need to ad:ust your volume control in Windows before entering the game. 'lease follow the instructions above for information on ad:usting the volume through Windows.

%olume Control "ro,rams

Some sound card and;or '1 manufacturers may have proprietary software that must be ad:usted separately from the Windows .olume control. 1onsult your hardware documentation for more information.

;e-board %olume Control

Some of the newer 9eyboards allow you to ad:ust your .olume control directly on your 9eyboard. 1onsult your hardware documentation for more information.

"o4ered or Amplified Spea9ers

*f you have powered spea9ers and have both line2out and spea9er2out :ac9s on your sound card try plugging your spea9ers into the line2out :ac9. !ost spea9er2out :ac9s have an amplified signal and may cause static or popping on your amplified spea9ers. Switching to your line2out :ac9 may greatly improve the sound ?uality.

General Sound Card Troubles/ootin,

*f your sound card is not set up correctly in Windows not )%%B (irect& or Windows 98 $%%% !E or &' compatible or you have a resource conflict these sound problems may occurA

* * * * *

You may hear static. You may hear repeating sounds. There may be no sound. The sound may drop out. You may e=perience a clic9ing or crac9ling sound.

Testin, (our Sound Card in Windo4s

You can use the Windo4s Media "la-er to play a sound to ma9e sure your sound card is set up correctly in Windows. To do thisA

* * * * * * *

1lic9 on the Start button on your tas9bar. Select "ro,rams. Select Accessories. Select Entertainment. Select Windo4s Media "la-er. Go to the *ile menu. 1hoose $pen and choose a sound to test. 'lease be sure to choose *iles of t-pe+ Sound <M 4a0>.

Testin, (our Sound Card in Direct1 Dia,nostics

7fter installing (irect& 9.%c you can run the Direct1 Dia,nostics program to test your sound card. To do thisA

* * * *

Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e (our Computer. 1lic9 on Direct1 Dia,nostics. This ta9es you to the (irect& (iagnostics screen. 1lic9 the tab that says Sound and then clic9 on Test. *f your card fails these tests you may have problems running Star Wars Republic Commando or any other program that re?uires (irect&.

Specific Sound Issues

Subtitles *eature Re.uires Sound En,ine

Subtitles will not display if the sound engine does not detect an audio device on your system. This will occur if your audio device is disabled or there is no sound card on your system.

A$pen AW3=A When playing Star Wars Republic Commando on an 74pen 7W$+% with +( Sound enabled you may
hear intermittent popping in sound in the game. These issues do not occur when +( Sound is disabled. We recommend that you chec9 for updated drivers which may correct this issue.

C-Media CMI@L=@ When playing Star Wars Republic Commando on an audio device with the 12!edia 1!*80+8 chipset
sound effects and voices may drop out in busy areas if you enable +( Sound is enabled in the 7udio 4ptions menu. This does not occur when +( Sound is disabled.

Creati0e Labs Inspire TLLAA When playing Star Wars Republic Commando with headphones connected to the headphone :ac9 on
volume control on the 1reative *nspire T00%% 0.) spea9er set you will need to manually set the spea9er configuration to Stereo 5eadphones in the 7dvanced 7udio 'roperties in the Windows 1ontrol 'anel. *f the spea9ers are set to Juadraphonic or above sounds will appear to be missing in the center side and rear audio channels because they are not being mi=ed down to stereo.

Creati0e Labs Sound8laster 1G "CI When playing Star Wars Republic Commando on a Sound@laster )/ '1* you may e=perience the
following issuesA

* *

Sound effects and voices may drop out in busy areas if you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled. Windows 98;!EA .oicelines for s?uadmates may start too fast after enabling +( Sound in the 7udio 4ptions menu. This gives each voiceline a warping effect where the very beginning of the voiceline is fast and ?uic9ly slows down to the correct speed. This does not occur when +( Sound is disabled. We recommend that you chec9 for updated drivers which may correct this issue.

Creati0e Labs Sound8laster "CI13@ When playing Star Wars Republic Commando on a Sound@laster '1*)$8 you may e=perience the
following issuesA

* *

The in2game volume may be too low when you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled. Sound effects and voices may drop out in busy areas if you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled.

Creati0e Labs Sound8laster "CIE13 When playing Star Wars Republic Commando on a Sound@laster '1*-)$ sound effects and voice lines
may distort if you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled.

Creati0e Labs Sound8laster Li0eN

When playing Star Wars Republic Commando on any Sound@laster 6iveG card you may e=perience the following issuesA

Windows $%%%;&'A Sound aspects may play incorrectly when using the Windows driver. .oice lines may be sped up or play too ?uic9ly volumes may play inconsistently during the prologue or voice volume levels may be inconsistent in the game. This does not occur when using the manufacturer drivers 6ive(rv<ni2'ac9 "-.)$.%%%).%$-$.# Windows 98;!EA .oicelines for s?uadmates may start too fast after enabling +( Sound in the 7udio 4ptions menu. This gives each voiceline a warping effect where the very beginning of the voiceline is fast and ?uic9ly slows down to the correct speed. This does not occur when +( Sound is disabled. We recommend that you chec9 for updated drivers which may correct this issue.

Creati0e Labs Sound 8laster Li0eN E 1J Audi,-J or Audi,- 3 When playing Star Wars Republic Commando on a 1reative 6abs Sound @laster 6iveG -.) 7udigy or
7udigy $ cards you may not hear sound playing from all spea9ers. *f this occurs you may need to enable CMSS+ Stereo 'p-MiF to Multic/annel in the 1reative E7& 1onsole. This feature must be enabled to allow the music dialogue and ambient sound to be mi=ed into the rear channels. F4TEA 'lease ma9e sure the mi=er is not set to )%%B front.

Creati0e Labs Audi,- 3 !1 When playing Star Wars Republic Commando on an 7udigy $ F& audio device you may e=perience the
following issuesA

Windo4s 1"A When using the Windows driver "-.%).$/%%.))%/# you may e=perience these issuesA * Sound effects may be heard at full volume when the SH& slider is set to %B. * You may hear random sound effects and static.

Creati0e Labs Sound 8laster EFti,When playing Star Wars Republic Commando on an E=tigy audio device you may e=perience the
following issuesA

* *

Windows 98;!E you may e=perience static in the game especially during cutscenes voice lines or screen transitions. We recommend that you chec9 for updated drivers which may correct this issue. Sound may drop out in the game after watching the prologue when E7& +.% is selected in the 7udio 4ptions menu. This does not occur when E7& version $.% is selected.

Creati0e Labs Sound 8laster Li0eN 3:-8it When playing Star Wars Republic Commando on a Sound @laster 6iveG $,2@it audio device you may
hear hissing sound in music and voice in the game when +( Sound is enabled with 1hannels set to +$. This does not occur when +( Sound is disabled or 1hannels are set to )/.

Creati0e Labs Sound 8laster Li0eN Mp=O or "latinum E 1 When using one of these cards in Star Wars Republic Commando in Windows &' with the default
Windows driver "-.)$.%%%).++%%# you may hear intermittent mild static and popping in the game. This does not occur when using the manufacturer driver 6ive(rv<ni2'ac9 version -.)$.%%%).%$-$.

#ercules Di,i*ire L 1 When playing Star Wars Republic Commando on a 5ercules Game (igiHire 0.) in Windows !E you
may e=perience the following issues when using the Windows driver ",.9%.$-$-.%%%%#A

Some voicelines and sound effects may play too ?uic9ly when +( Sound is enabled in the 7udio

4ptions menu. You may hear a consistent static pop in sound in the game when +( Sound is enabled.

These issues do not occur when +( Sound is disabled or when using the manufacturer driver version 1S1v/%9a "-.)$.%%%).,)%)#.

#ercules Game T/eater 1" When playing Star Wars Republic Commando on a 5ercules Game Theater &' in Windows $%%% with
the Windows drivers "-.%%.$)8%.%%%)# you may e=perience an unacceptable sound ?uality and static in the game. To correct this issue we recommend that you use the manufacturer driver version 1S1v/%9a "-.)$.%%%).,)%)#.

I2$ Ma,ic T-p/oon Storm Sur,e When playing Star Wars Republic Commando on an *;4 !agic Storm Surge in Windows 98 or !E with
+( Sound enabled in the 7udio 4ptions menu sound effects may drop out in the game. This does not occur when +( Sound is disabled.

I2$ Ma,ic T-p/oon T/eatre When playing Star Wars Republic Commando on an *;4 !agic Typhoon Theatre in Windows &' with
the Windows driver "-.)$.%%%).%/,+# you may hear intermittent static and popping in sound effects in the game. This does not occur when using the manufacturer driver version ).+%.%+ "-.)$.%%%).%/+-#.

M-Audio Re0olution L 1
When playing Star Wars Republic Commando on an !27udio 3evolution 0.) you may e=perience the following issuesA

Windows &'A You may not hear audio playing from the rear or center channels when using /.) spea9ers if the Surround Sound section of the !27udio 1ontrol 'anel is set to Fo Surround 'rocessing or Sensaura mode. *f this occurs we recommend that you set this option to S3S 1ircle Surround ** mode. Windows !EA The game may loc9 up when using the 3evoN)%$/Nweb drivers if the Surround Sound section of the !27udio 1ontrol 'anel is set to S3S 1ircle Surround mode. *f this occurs we recommend that you set this option to Sensaura;Game mode.

Microsoft Di,ital Sound S-stem @A

When using these spea9ers in <S@ mode you may intermittently hear static and distortion in the audio. This occurs because the <S@ spea9ers re?uire 1'< time to run. Windows allocates )%%B of the 1'< to the programs that are running such as Star Wars Republic Commando while some <S@ devices ta9e up to )%B of the 1'< in effect trying to use ))%B of the resources.

!%IDIA n*orce When playing Star Wars Republic Commando on an nHorce motherboard in Windows 98 or !E with +(
Sound enabled in the 7udio 4ptions menu you may e=perience the following issuesA

* *

The game may loc9 up after enabling this option. .oices may cut in and out during gameplay.

These issues do not occur when +( Sound is disabled.

!%IDIA n*orce3 SoundStorm When playing Star Wars Republic Commando on an nHorce$ motherboard with the SoundStorm audio
device in Windows 98 movies may play at an accelerated pace causing movie sound to play incorrectly. *f this occurs you may want to lower the 5ardware Sound 7cceleration 6evel on the Sound tab in the (irect& (iagnostics program.

!%IDIA n*orce3 'ltra and n*orce= When playing Star Wars Republic Commando on an nHorce$ <ltra or nHorce+ motherboard you may
e=perience the following issuesA

* * * * * *

You may only hear ambient environmental audio $( voices and music soundtrac9s through your front spea9ers when +( Sound is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue. You may hear a constant popping in sound when +( Sound is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue. E7& settings will not be available in the 7udio 4ptions menu when using the n.*(*7 nHorce driver nHorceN,.$0. This does not occur when using the nHorceN-.)% driver in Windows &' and the 3ealTe9 reference driver WdmNa+/- in Windows 98 !E or $%%%. Windows 98;!EA You may hear sound s9ipping popping or dropping out during pre2rendered movies when using the nHorce ,.$0 driver. This does not occur when using the 3ealTe9 reference driver WdmNa+/-. Windows 98;!EA The opening pre2rendered movies may intermittently play in slow motion when using the 3ealTe9 reference driver WdmNa+/- "-.)%.%%%%.-0,%#. This does not occur when using the nHorce ,.$0 driver. Sound effects and voices may intermittently stutter or chirp or you may see a ?uic9 hitch in the game. This occurs when +( Sound is enabled in Windows 98 and when +( Sound is disabled in Windows !E. This does not occur in Windows $%%% or &'.

"/illips Seismic Ed,e When playing Star Wars Republic Commando on a 'hilips Seismic Edge you may e=perience the
following issuesA

* * *

Windows &'A You may hear intermittent static and popping in sound effects in the game with the Windows driver "-.)$.%%%).%%,,#. This does not occur when using the manufacturer driver 'S10%-)0NW(!NEFGN.)89. .oice lines may not play correctly through all spea9ers or sound may drop out in the game when +( Sound is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue. .oices and sound effects may be distorted when E7& is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue.

RealTe9 $nboard Audio

When playing Star Wars Republic Commando on a system with a 3ealTe9 onboard audio device with +( Sound enabled you may only hear ambient environmental audio $( voices and music soundtrac9s through your front spea9ers. This does not occur when +( Sound is disabled.

SiS LA13 Wa0e

7t the time of release of Star Wars Republic Commando the SiS 0%)$ Wave audio device displayed significant issues that hamper the gameplay e=perience of this title. 'lease chec9 the SiS website for

future driver updates which may resolve any issues.

SoundMaF AC5?L $nboard Audio

When playing Star Wars Republic Commando on a system with a Sound!a= 71890 onboard audio device with the windows drivers you may e=perience poor performance and audio hitching in the game. We recommend that you chec9 for updated audio drivers for your motherboard which may correct this issue.

T/in9 )1-1AA: When playing Star Wars Republic Commando on this card in Windows &' with 1( driver version $.09b
"-.)$.%%%).%/+%# all audio may drop out and you may hear a low2pitched bu>> that replaces the audio in the game. This issue does not occur when using the Windows driver "-.)$.%%%).%/,+# although the rear spea9ers will not function when using this driver. We recommend that you use the 12!edia driver version /+9 "-.)$.%%%).%/+9# which corrects both of these issues.

Tsunami DT-E@@ When playing Star Wars Republic Commando on a Tsunami (T2-88 in Windows !E you may hear
severe static and warbling in sound in the game when using the manufacturer 1( "-.)$.%%%).%/+%# or the 12!edia reference driver 1!*80+8NW(!N%/+9!E "-.)$.%%%).%/+9.# This does not occur when using the Windows update driver "-.)$.%%%).%/,+.#

Tsunami DT-G@@ When playing Star Wars Republic Commando on a Tsunami (T2/88 with +( Sound enabled in the
7udio 4ptions menu you may e=perience the following issuesA

* *

.oicelines may be distorted or they may speed up and sound li9e chipmun9s. The rollover sounds for menu buttons may be distorted.

These issues do not occur when +( Sound is disabled or when using the 12!edia reference driver 1!*80+8NW(!N%/+9!E "-.)$.%%%).%/+9.#

%IA %in-l AC5?L

7t the time of release of Star Wars Republic Commando the .*7 .inyl 71890 audio device displayed significant issues that hamper the gameplay e=perience of this title. 'lease chec9 the SiS website for future driver updates which may resolve any issues.

%orteF and %orteF 3 8ased Sound Cards

We are unable to provide support for .orte= or .orte= $ based sound cards in this game. This includes the Turtle @each !ontego family of sound cards as well as other cards with these chipsets.

-L- Connecti0it- De0ices and Issues

This section lists some of the common connectivity issues that may occur and some information to help you avoid these issues. Hor more information please refer to the Star Wars Republic Commando

!anual or the 6ucas7rts 5ome 'age on the World Wide Web at /ttp+22support lucasarts com

Connection Related Issues

(ou !eed an Account Wit/ an IS" to "la- on t/e Internet
You must have a connection to an *nternet Service 'rovider "*S'# to connect with other players through GameSpy. This includes (ial2<p Fetwor9ing connections 1able !odem service =(S6 service and (irect 1orporate 1onnections. *f you need help configuring your computer to use the *nternet contact your *S'8s technical support.

Connect to t/e Internet 8efore Launc/in, Star Wars Republic Commando (ial2up modem users must establish a connection to the *nternet before starting Star Wars Republic Commando. (S6 users also need to establish a connection to the *nternet before starting the game
although 1able modems users are automatically connected when Windows starts.

'nable to Poin Game W/en !ot Connected to Internet

When attempting to :oin an *nternet game before connecting to the *nternet the Juerying Servers message will display but no servers will be found during the ?uery. *f this occurs you will need to cancel the ?uery e=it the game and establish your connection to the *nternet before attempting to :oin a game.

Connection Issues
The following items are 9nown to be sources of connection issues and the information may be helpful if you are having problems connecting or staying connected to Star Wars Republic Commando. We understand that some of these devices or technologies may have been in place for periods of time and have only recently begun having problems. We suggest that you try these troubleshooting tips.

*ire4allJ "roF-J or Anti-%irus Soft4are

While an important part of home computer security or a way to provide connection sharing these technologies can interfere with game connectivity. When running a software firewall such as the type found in Windows &' Service 'ac9 $ !c7fee or Forton the game may not give focus to the prompt to allow the firewall to recogni>e the game. *f you are having connection problems and are using one of these types of software you may need to temporarily disable it and then try connecting to the game. *f the issues cease while this software is disabled please refer to the section Confi,ure (our *ire4all or Router for Internet "la- below. 'lease refer to the GameSpy Hirewall support webpage located at httpA;;www.gamespyarcade.com;support;firewalls.shtml for further information on how to use GameSpy with firewalls.

Confi,urin, *ire4all Soft4are to "la- Star Wars Republic Commando

When running a software firewall such as the type found in Windows &' Service 'ac9 $ !c7fee or Forton the game may not give focus to the prompt to allow the firewall to recogni>e the game. *f you have not configured the software to recogni>e the game prior to accessing the !ultiplayer 6obby the prompt may be behind the game ma9ing it difficult to ac9nowledge the prompt if you are unable to tas9 out of the game. We recommend that you configure your firewall software before starting the game.

"""oE Connections
Some '''oE connections re?uire a login and password as well as a phone number to dial into the connection. 'lease ma9e sure you ma9e note of this information so that when the time comes to input it you will have it available to use without having to contact your *S'.

Confi,urin, $nline $ptions

'lease chec9 the readme for detailed information on 1onfiguring 4nline 4ptions.

Multipla-er Connection $ptions

When you choose to play a multiplayer game you have three options available for connecting to or hosting a game. These options areA

* * *

LA!A These games are found via broadcast pac9ets. The game data is sent at high resolution. @ecause of this the game pac9et si>e is doubled. InternetA These games are found via ?ueries to GameSpy servers. *f the host you :oin is on your 67F game data will still be passed at 67F speeds. Connect to Direct I"A These games are found by user specification of host address. *f the host you :oin is on your 67F game data will still be passed at 67F speeds.

Gettin, Disconnected After Startin, Star Wars Republic Commando You may be disconnected from your *S' connection while playing Star Wars Republic Commando if
your Internet $ptions in the Windows Control "anel are set to automatically disconnect after a certain period of inactivity. We recommend that you disable this option before playing Star Wars Republic Commando to prevent being disconnected while in the game.

Internet "erformance Issues

The time of day can have an impact on your connection ?uality. *f you have trouble playing Star Wars Republic Commando over your (ial2<p *nternet connection during pea9 hours you might try playing later at night or at other times of the day to get a better ?uality connection. Setting the game to display at a lower screen resolution or setting TeFture )ualit- to Lo4 in the Graphics 4ptions menu may increase performance while playing Star Wars Republic Commando.

Dropped "ac9ets+ Each piece of data that is sent over a networ9 or the *nternet is called a pac9et.
*t is important for all of these pac9ets to be delivered intact and in a timely manner for a smooth multiplayer e=perience. The *nternet can fre?uently drop pac9ets "lose them# depending on the ?uality of your connection and the amount of traffic on the *nternet itself. *f pac9ets canIt get through between a player and the Star Wars Republic Commando servers due to a poor connection some issues may occur.

Latenc-+ 6atency is a measure of the time "in milliseconds# that it ta9es for data to travel round2trip
from one computer to another over a Fetwor9 or the *nternet. 4n the *nternet high latency can cause game performance to degrade severely. When playing any game over the *nternet it is important to have a low latency connection. 5igh latency will contribute to poor multiplayer performance and decreased stability.

Connection "roblemsA *f you are consistently having trouble with dropped pac9ets or latency the
following are a few things you can try to help with your connection to the *nternetA * (isconnect and reconnect to your *S'. * Try another *S'. Some *nternet providers have slow or congested networ9s and are not suitable for gaming. *f you consistently have trouble :oining games or lose connection after :oining a game you may have an unreliable *S'.

IR) Conflicts for Windo4s ?@ and Windo4s ME

We recommend that you chec9 to assure that your networ9 adapter is not sharing an *3J with your .ideo or Sound card. To chec9 for thisA

* *

3ight clic9 on the M- Computer icon on your des9top Select "roperties from the menu.

* *

Select the De0ice Mana,er tab (ouble clic9 the 1omputer entry at the top of the device list. This should bring up the *3J 3esource window. *f your networ9 card is sharing an *3J with your .ideo or Sound card then you may need to move one of those devices to a different *3J to resolve the conflict.

Modem or !et4or9 Adapter Conflict

*f you have a modem installed in your computer along with the networ9 card for either your 1able or (S6 modem then it may cause conflicts. We recommend that you remove the modem from your computer completely or at least disable it so there is no conflict between the modem and your networ9 card.

Winmodems or Emulation-8ased Modems

Winmodems or emulation-based modems are software2based and can cause numerous connectivity problems not :ust in our game but also in general. The reason is because the 1'< is being used to EpumpE the data in a software modem as well as its other calculations. When playing a game the 1'< may not be able to ma9e the necessary game calculations 7F( transmit data. We strongly recommend against using them.

=Com 'S Robotics Sportster EG; %oice 'S8

*f you e=perience occasional loc9ups during *nternet or modem play using this modem in <S@ mode in Windows 98 you can solve this by using a Serial cable to connect your modem instead of a <S@ cable. This may be resolved in a future modem driver or Windows 98 update.

Confi,ure (our *ire4all or Router for Internet "laHirewall software is designed to prevent hostile action from outside your computer or networ9 from affecting files on your hard drive. *nternet gaming activity can seem li9e such action to this type of software. You may encounter problems trying to connect to a multiplayer game if your computer is behind a firewall. 'lease refer to your firewall documentation for suggestions on how to allow specific programs to operate through it if you do not intend to temporarily ta9e it down or as9 your networ9;system administrator for assistance. *n addition many routers designed to share one *nternet connection among more than one computer have firewalls built into them. 'lease refer to the GameSpy Hirewall support webpage located at httpA;;www.gamespyarcade.com;support;firewalls.shtml for further information on how to use GameSpy with firewalls. F4TEA To complete the following suggestions you must have appropriate rights to change settings on the system or you may need to as9 your networ9;system administrator for assistance.

$penin, "orts to "la- 8e/ind a *ire4all

When playing on a system that is behind a firewall or pro=y you may need to open certain T1' O <(' ports to connect to multiplayer games. The following ports may need to be opened for GameSpy servers to see the gameA * +/-8 * +/-9 * /-%% * $09%% GameSpy 7rcade may also need the following T1' ports open in order to function properlyA * ///0 "*31# * +08+ ".oice 1hat 'ort# * $09%% "!aster Server <(' 5eartbeat# * $89%% "!aster Server 6ist 3e?uest# * $99%% "G' 1onnection !anager#

* * * * * *

$99%) "G' Search !anager# )+)+9 "1ustom <(' 'ings# /-)- "(play <('# /-%% "Juery 'ort# )))+8 "3epublic 1ommando Juery 'ort# 0000 "Game 'ort#

'lease consult your networ9 administrator or your router manufacturer for information on how to set up these ports. *f you e=perience any connectivity issues you may need to install the latest firmware that is available for your router from the manufacturer.

#ostin, Multiple Dedicated Ser0ers

When hosting more than one dedicated server on a system behind a firewall or pro=y you will need to open additional ports along the same range. *n addition to opening port 0000 you must open port numbers 0008 0009 008% etc depending upon the number of servers that you are hosting. *f these corresponding ports are not opened clients cycling maps and;or clients :oining these servers may see issues due to mismatching between the different servers being hosted.

#ostin, Dedicated Ser0ers 8e/ind *ire4alls or !ATs

When hosting a dedicated server behind a Hirewall or F7T you may need to put your computer on the (!Q of your router or use port forwarding. The (!Q option is easier to set up than port forwarding but it e=poses your entire computer to the *nternet. Your firewall cannot provide security on the (!QU so placing a computer on the (!Q should only be done on a temporary basis. 'ort forwarding may be difficult to configure but it provides a safe way of running a server from behind a firewall because only a single port "or small series of ports# is e=posed to the *nternet. 'lease refer to the list of port numbers noted above for the appropriate ports to open.

Routers
*n general they should be able to connect to the game without modifications needed to the router. 5owever if you are e=periencing connection problems and are using a router we suggest bypassing the router and connecting directly to your connectivity device. *f your problems cease while bypassing the router you can try these thingsA * Try resetting your router to its default settings. * 1hec9 your router manufacturer8s website for any available Hirmware updates. *f available download and install those.

Star Wars Republic Commando was tested with various routers to ensure your gaming e=perience is not hindered by possible disconnects. The following personal routers;home firewalls were tested with Star Wars Republic Commando and are able to be used under their default configurations. *f you e=perience a problem connecting to the Star Wars Republic Commando server we suggest that you set your router
bac9 to its default settings.

* * * * * * * *

7sante H3+%%,1 @el9in H-(-$+%2, (26in9 (*2/%, 3ev. 7;@;1 (*2/),C (*20),'C (*20/, (*2/$, and (*28%,. (26in9 (*20%,' GigaHast EE,%%23 6in9Sys @EHS&,) @EHS3,) v.$ @EHS38) v.$ @EHS3)) v.$ @EH.',) F3%,) 6in9Sys @roadband Wireless G W3T-,G Fetgear H')),' H.S+)8 and 3'/),

* * * * *

S!1 S!10%%,7@3 and S!10%%87@3 S!1 S!10%%,.@3 S454ware F@G8%% SpeedStream SS$/%$ and SS$/), <.S. 3obotics @roadband 3outer 1able and (S6 *nternet 7ccess

-@- D%D-R$M Dri0e Issues

You must have a (.(234! drive installed and configured properly in your system in order to install the (.( version of Star Wars Republic Commando. The Star Wars Republic Commando (.( will not function in a 1(234! drive.

Star Wars Republic Commando does not access the (.( during play. 5owever if you are e=periencing
problems when installing or launching the game your (.(234! may not meet the minimum re?uirements to run Star Wars Republic Commando or there may be a problem with your drive.

D%D-R$M Access Error

7 blue screen (.(234! access error might be a symptom of one of these problemsA

* * * *

You may have a dirty or scratched (.(. Your (.(234! drive may be having trouble reading the disc. This is common on some 8& "eight speed# (.(234! drives. Your (.(234! drive may be getting old or worn. Your (.(234! may not be properly installed in Windows.

Hirst chec9 your (.( for any dirt fingerprints smudges or scratches. To clean your (.( wipe it gently with a soft cloth moving in smooth stro9es from the center hub to the outer edge of the (.(. *f your (.( loo9s fine replace it in the drive and see if you continue to have this problem. *f the problem persists try testing the drive with a different (.(.

Trouble Accessin, *iles

*f you are having trouble accessing or using files on the (.(234! or 5ard (rive in Windows 98 or Windows !E your drives may be running in !S2(4S 1ompatibility !ode. To chec9 thisA

* * * *

3ight clic9 on the M- Computer icon on your des9top. 1hoose "roperties. 1lic9 on "erformance. 6oo9 at *ile S-stem+

*t should say +$2bit. *f this field states that any of your drives are using !S2(4S 1ompatibility !ode your drives are not configured properly to run under Windows 98 or Windows !E. This will greatly decrease the performance of your computer and may not allow you to access programs that are written for +$2bit file access only. This may be caused byA

* * * * *

*(E or S1S* interfaces that are not properly set up under Windows. *nappropriate drivers for *(E or S1S* hardware. 'roprietary 1(234! drives. 1omputers that do not support 6@7 "6ogical @loc9 7ddressing# modes e=cept through software such as (ynamic (rive 4verlay which allows the computer to see the whole capacity of large hard drives. Software .iruses.

*f you are e=periencing this problem please contact your computer manufacturer or a computer technician for assistance in correcting this problem before attempting to install the game.

-?- Controller De0ice Issues

'S8 De0ices
When using <S@ devices on your system you may occasionally hear static and distortion in audio or you may e=perience slow downs and hitching in the game. This occurs because the <S@ device re?uires a percentage of the 1'<8s processing time and Star Wars Republic Commando is also using a portion of the 1'< time for the game.

Mouse Issues

Mouse 8uttons Star Wars Republic Commando natively supports , mouse buttons in the game. !ouse wheels are
supported.

Lo,itec/ Cordless Mouseman $ptical

When using this device with the default Windows 98 driver and the device connected via the <S@ port you may e=perience erratic mouse behavior in Windows and in the game. *f this occurs installing 6ogitech !ouseware driver version 9.0/ should correct this issue.

Lo,itec/ Mouse4are Dri0er %ersion ? LG

*f you e=perience any issues when using a 6ogitech mouse we recommend that you install 6ogitech !ouseware driver version 9.0/ which may correct these issues.

Lo,itec/ W/eel Mouse

When using a 6ogitech Wheel !ouse the mouse wheel may not wor9 in the game. *f this occurs the scrolling si>e may need to be set to none in the Mouse "roperties under the 8uttons tab. This option is located in the 6ogitech 1ontrol 'anel. The web wheel should also be disabled by setting @utton $ to middle button.

!$TEA This may deactivate the mouse wheel in other applications such as !icrosoft *nternet E=plorer.

Custom Mouse Cursors

When using custom Windows cursors such as the +( cursor the game cursor may be discolored or corrupt in some areas on the game especially in menus. (isabling this feature corrects this issue.

;ensin,ton EFpert Mouse

When using the Densington E=pert !ouse with the 'S;$ adaptor the mouse may lose sensitivity in the game. 7d:usting the sensitivity in the !ouse 1ontrol 'anel or Densington !ouseware does not correct this issue with this configuration. This does not occur when using the <S@ adaptor with this device.

;ensin,ton Mouse4are G A
When using Densington !ouseware /.% you may e=perience a momentary loss of control if the Rest Reminder is enabled in !ouseware. When this feature is enabled the pop2up application may ta9e focus from the game. *f this occurs you will need to press 76T2Tab to bring the focus bac9 to the game. When using the default settings in !ouseware you may be tas9ed out of the game when you press a mouse button. This occurs because some of the buttons are mapped to default Windows functions. *f this occurs you will need to change the button mapping in the !ouseware control panel to correct this issue.

;e-board Issues

Compact ;e-boards
<sers of compact 9eyboards such as those found on laptop systems or some ergonomic 9eyboards may e=perience some problems using the default set of 9eyboard commands.

;e-board Limitations
Some 9eyboards may have limitations in Star Wars Republic Commando. You may be unable to use multiple 9eys simultaneously. Hor e=ampleA *f you are pressing two 9eys at the same time only one 9ey may register the action that you chose.

$nboard ;e-board S/ortcut ;e-s

We recommend that you do not use any of the onboard shortcut 9eys on your 9eyboard "such as the Start !enu 9ey# when playing the game. (oing so may have adverse affects on the game such as causing the game to close while you are playing a mission.

Po-stic9 and Gamepad Issues

Roystic9s and gamepads are not supported in Star Wars Republic Commando.

-1A- Direct1 Setup

Tec/nical $0er0ie4 of Direct1
(irect& is a library provided by !icrosoft to run inside the operating system and provide programmers with seamless access to all of the hardware features available today. The (irect& platform provides an environment that allows developers to use a standardi>ed format when programming an application. This ma9es it easier to support a wide variety of different hardware configurations. 'rior to (irect& developers were forced to write hardware2specific code "with a specific driver for each type and brand of hardware#. !$TE+ Some older systems may contain hardware that may not be fully (irect& compatible. Hor optimum performance in Star Wars Republic Commando your system must fully support (irect&. Hortunately many manufacturers are releasing updated drivers. *f you are unsure whether your system will support (irect& please contact the manufacturer of your system for more information. WAR!I!GA 4nce you have installed (irect& it is not easily removed from your system. !$TEA You must have 7dministrator rights to properly install (irect& on a Windows $%%% or &' system.

W/ere to *ind Direct1 ? Ac

Typically (irect& 9.%c will be installed as part of the Star Wars Republic Commando installation process if it is not already installed on your system. 5owever if you previously chose not to install (irect& 9.%c you can do so by following these stepsA

* * * *

*nsert Star Wars Republic Commando (isc ) in the (.(234! drive. Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e -our Computer. Select Install Direct1 ? Ac and follow the on2screen prompts.

!$TEA Some programs that were made with earlier versions of (irect& may not wor9 with (irect& 9.%c.

C/ec9in, (our S-stem for Direct1 Support

7fter you have installed Star Wars Republic Commando and (irect& you may want to determine whether (irect& supports your computer hardware. To do thisA

* * * * *

Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e -our Computer. 1lic9 on Direct1 Dia,nostics. This ta9es you to the (irect& (iagnostics screen. 1lic9 on the Displa- 1J Displa- 3J Sound 1 and Sound 3 tabs. *f you are e=periencing any problems while running Star Wars Republic Commando we recommend that you test (irect(raw (irect+( and (irectSound on their respective screens. *f any of these tests fail please chec9 for updated drivers for the hardware that failed the test. *f you continue to have problems after updating the drivers we recommend that you contact the hardware manufacturer of that device for further assistance.

!$TEA The Displa- 3 tab will only be available if you have two video cards in your system for a multi2 monitor support. The Sound 3 tab will only be available if you have two audio devices on your system. This tab will be available if you are using <S@ 5eadsets.

-11- #o4 to Contact Tec/nical Support

Tec/nical Support
When contacting Technical Support via e2mail please have the following information availableA computer brand and model processor type and speed graphics card sound card 1(234! drive brand and model and amount of 37!. 7lso ma9e sure to include the title and version of the game and a detailed description of the problem. *f you are e=periencing difficulty with the multiplayer or online portion of the product please assist us by having the following additional information ready when you call. If -ou are usin, a modem+ * What 9ind of modem is on each end "brand model speed internal or e=ternal#V * (o you have more than one modemV * 4n which port is each configuredV * (oes 5yperTerminal "or any other terminal program# wor9 with your modemV This is an easy way to test whether or not your modem is configured correctly. * 7t what speed are you connectingV * 5ave you made sure data compression error detection and flow control is turned 4HHV 3efer to your modem8s manual to do this. If usin, an eFternal modem+ * What 9ind of serial card is being usedV * (o you have a seven2wire serial cableV If -ou are on a LA!+ * 1an you see other computers on the networ9V * What is your networ9 configurationV * What brand of networ9 card do you haveV * What networ9 software are you runningV What version numberV !$TE+ "lease do not contact Customer Support for /ints2codes2c/eatsQ onl- tec/nical issues

T$ C$!TACT C'ST$MER A!D TEC#!ICAL S'""$RT I! !$RT# AMERICA

W/ere to *ind 's $nline
.isit the 6ucas7rts Web site at www.lucasarts.com. Hrom there you can access the Support area where you will have the option to receive online technical support through Yoda8s 5elp (es9 browse technical documents or leave a message for an online representative.

(odaRs #elp Des9

We are proud to feature YodaIs 5elp (es9 an interactive 9nowledge base which is available in the Support section of the 6ucas7rts Web site at httpA;;support.lucasarts.com. YodaIs 5elp (es9 offers solutions to technical issues based on information you provide. .isitors to YodaIs 5elp (es9 will be able to receive technical support $, hours a day seven days a wee9. *f Yoda8s 5elp (es9 is unable to provide you with a solution to your problem you will be given the option to submit an e2mail message to an online representative.

Tec/nical Support Mailin, Address

6ucas7rts '.4. @o= $99%8 San Hrancisco 17 9,)$9 7TTFA 'roduct Support

T$ C$!TACT C'ST$MER A!D TEC#!ICAL S'""$RT I! T#E E'R$"E

C'ST$MER S'""$RT
@efore contacting customer support please consult the technical help file. *t contains the answers to some of our most fre?uently as9ed ?uestions and may ?uic9ly and easily provide a solution to your difficulty. *f after reviewing the technical help file you are still e=periencing problems please feel free to contact us through any of the online services listed. *n order to assist us when dealing with your difficulty please have the following information ready when you call or attach it to your email to supportWactivision.co.u9.

* 1omplete product title. * E=act error message reported "if any# and a brief description of the problem. * 7 copy of your (irect & (iagnostics report. To access this go to Start XY 3un and type
d=diag cALd=diag.t=t and press EFTE3. The report will be found in your !y 1omputer 1A drive. *f you are e=periencing difficulty with the multiplayer or online portion of the product please assist us by having the information at the beginning of this section ready when you call.

TEC#!ICAL S'""$RT
4nline Services with 7ctivision Horums E2!ail and Hile 6ibrary Support We ad0ise for cost efficienc- t/at -ou use our online 4eb support WE8 S'""$RT httpA;;www.activision.com;support 4ur support section of the web has the most up2to2date information available. We update the support pages daily so please chec9 here first for any solutions that you re?uire. This service is available $, hours a day 0 days a wee9 and offers a fully comprehensive list of 9nown issues as well as providing the latest updates;patches. EMAIL S'""$RT *f you re?uire email support on a specific issue not covered by our website please contactA supportWactivision.co.u9 !$TE+ Internet2e-mail support is /andled in En,lis/ onl-

"#$!E S'""$RT Hor any other issues not covered by our web or email support you can contact 7ctivision8s phone support in the <D on C ,, "%#80% $,) $),8 between the hours of 8.%%am and 0.%%pm "<D time# !onday to Hriday with the e=ception of holidays. 6ocal rates apply.

Your calls may be monitored !$TE+ "lease do not contact Customer Support for /ints2codes2c/eatsQ onl- tec/nical issues

T$ C$!TACT TEC#!ICAL S'""$RT I! A'STRALIA

TEC#!ICAL S'""$RT
WE8 S'""$RT /ttp+22444 acti0ision com2support 4ur support section of the web has the most up2to2date information available. We update the support pages daily so please chec9 here first for any solutions that you re?uire. This service is available $, hours a day 0 days a wee9 and offers a fully comprehensive list of 9nown issues as well as providing the latest updates;patches. EMAIL S'""$RT *f you re?uire email support on a specific issue not covered by our website please contactA lucasartsSacti0ision com au When contacting Technical Support via e2mail please have the following information availableA computer brand and model processor type and speed video card sound card 1(234!;(.(234! drive brand and model and amount of 37!. 7lso ma9e sure to include the title and version of the game and a detailed description of the problem. "#$!E S'""$RT *n 7ustralia for Technical Support 5ints and Tips please call )9%$ $/+ ---. 1alls are charged at Z$.,8 "inc.GST# per minute. *n FQ for Technical Support please call %8%% )/% ))%. E-REG *$R A'STRALIA! C'ST$MERS (o you want to receive news on new games and special offers for 7ctivision customersV 3egister 4n2line at httpA;;ereg.activision.com.au 1omplete the registration form O help us 9eep you informed about 7ctivision games. You will be notified of upcoming releases O special offers. FoteA 7ctivision 7sia2'acific is committed to safeguarding the privacy of information entrusted to it. 7ccordingly 7ctivision complies with all relevant legislation concerning the collection use security and disclosure of personal information. Hor Technical Support and 1ustomer Service in areas not listed please contact your local distributor or 7ctivision via online. "'lease note the online support is available in English only#.

LucasArts Compan- Store

.isit our secure online store at httpA;;store.lucasarts.com. The 1ompany Store offers a complete selection of 6ucas7rts games hint boo9s and logo gear. You can also reach us by mail atA

6ucasfilm 2 6ucas7rts Store 'roduct 4rder '.4. @o= $99%) San Hrancisco 17 9,)$9 6ucasfilm 6td. 7ttnA 3ET<3FS $%)%% S. .ermont 7ve. Torrance 17 9%-%$2),0-

-13- Web Sites

The list below is provided to assist you in finding the latest drivers for your sound and;or video hardware. 'lease chec9 your hardware manufacturer8s web site for updated drivers for your specific card. 72@it 7!( 7sus 7T* Technologies 12!edia 15 'roducts 1ompa? 1reative 6abs 1rystal Semiconductor (E66 1omputer Gateway Gravis Guillemot 5ercules 5ewlett 'ac9ard *@! *ntel *;4 !agic Densington 6in9Sys 6ogitech !atro= !icrosoft !S* Fetgear F.*(*7 Saite9 S+Graphics Sound!7& Thrust!aster Turtle @each <S3obotics .*7 Technologies www.abit2usa.com www.amd.com www.asus.com www.ati.com www.cmedia.com.tw www.chproducts.com www.compa?.com www.creativelabs.com www.cirrus.com www.dell.com www.gateway.com www.gravis.com www.guillemot.com www.hercules.com www.hp.com www.ibm.com www.intel.com www.iomagic.com www.9ensington.com www.lin9sys.com www.logitech.com www.matro=.com www.microsoft.com www.msi.com.tw www.netgear.com www.nvidia.com www.saite9.com www.s+graphics.com www.soundma=.com www.thrustmaster.com www.tbeach.com www.usrobotics.com www.via.com.tw

6ucas7rts the 6ucas7rts logo ST73 W73S and related properties are trademar9s in the <nited States and;or in other countries of 6ucasfilm 6td. and;or its affiliates. Star Wars Republic Commando is a

trademar9 of 6ucasfilm Entertainment 1ompany 6td. [ $%%-2$%%0 6ucasfilm Entertainment 1ompany 6td. or 6ucasfilm 6td. 7ll rights reserved. 6ast revisedA )$;+;$%%/