Kony | Empowering Everywhere

Kony CRM
Empower your sales teams with Kony CRM
Kony CRM provides sales organizations with the necessary real-time information t  o optimize the sales cycle, drive productivity, and promote collaboration. Kony CRM allows companies to: 1. Manage opportunities in real-time: Provide visibility into account activity throughout the sales cycle 2. Drive pipeline management: Create, consume, and collaborate on pipeline activity to accelerate sales 3. Measure and optimize performance: Leverage Reporting and analytics to gain actionable insights

Kony CRM delivers:

Account Management Eliminate downtime to create and update account, lead and opportunity information Mitigate erroneous data with real-time and accurate contact information Respond to contacts quickly within the application Enhance account profile by logging notes and activity information Drive collaboration through notes capabilities Deliver push and in-app notifications of new leads and opportunities to your sales team Opportunity Management Access details and history about opportunities View and edit quote details and related transactions View and edit sales orders details and history Activity Management Analyze activity details, history and related transactions Log follow-up actions with activity partner, attendees and owners Collaborate with account teams via the notes functions Integration Leverage pre-built Kony platform connections to integrate with existing systems such as Salesforce, Siebel/ Oracle, and SAP (for e.g. via SkyMobile24 with SAP) Ready to consume customers customizations Ready to orchestrate workflows with multiple systems and datasets Provide capabilities to access data in real-time and oine scenarios

Customer Support Streamline communication and visibility into customer issues Ensure that immediate action is taken to resolve customer inquiries Proactively identify and mitigate future issues

Kony CRM

Multi-Channel: Reach any channel to engage your customer base or support your BYOD program Design a consistent, workflow- optimized user experience per device, without rework Minimize user input by leveraging device capabilities (including camera) Future-proof your apps, backed by Konys industry-leading SLA to ensure your investment never becomes obsolete

Congurable: Quickly customize your app experiences without writing a line of code Provide distinct user experiences by channel, locale, or environment Customize application features, business rules, layouts, styles, and languages Publish updates in real time on mobile apps in production without requiring users to update Choose a wide variety of user behaviors you want to track for both real-time and oine analysis. Use your own analytics tools or those provided by Kony Define URLs, data fields, processing characteristics, and more, all related to the unique back-end systems feeding your mobile apps

Extensible: Easily extend applications to support business-specific requirements and third party functionality Integrate with back-end systems like Salesforce, Siebel/Oracle, and SAP (for e.g. via SkyMobile24 with SAP) Align and drive your roadmap at your pace Differentiate while reducing risk from building applications from scratch Ease of incorporating future updates

Kony CRM is built on the Kony Apps Cloud, designed to deliver user-rst, multi-channel experiences for the enterprise.
Kony CRM supports:
HTML5 with Single Page Architecture (SPA), HTML4, Hybrid and Native Apps iOS, Android, BlackBerry, Windows Phone, Symbian, J2ME, and More Smart Phones, Tablet, Desktop Native, Kiosk, Feature Phone and Desktop Web Direct database access (JDBC/ODBC) ERP/CRM connectors to SAP, Oracle, Siebel, PeopleSoft Web services (REST, JSON, Java) and Composite Services

Kony is the fastest growing cloud-based mobile application development platform (MADP) in the industry with over 600 live multi-channel apps, serving over 20 million end users across 45 countries, and generating over 1 billion sessions. The Kony Experience Platform is an integrated software development lifecycle (SDLC) platform to define, design, develop, test, deploy, and manage multi-channel applications from a single code base. With Kony, you can deliver stunning user-first experiences, get to market faster, and lower your application TCO. Kony also offers a suite of more than 33 ready-to-run B2E and B2C apps that enable customers to quickly extend their business. For more information, please visit www.kony.com. Connect with Kony on Twitter, Facebook, and LinkedIn. 7380 West Sand Lake Road #390 | Orlando, FL 32819 1.888.323.9630 | info@kony.com | www.kony.com/products/apps/crm 2013 Kony, Inc. All rights reserved.