IT

1.

Which one of these is computer software? o Monitor o Windows o System case o Scanner Which one of these is application software? o Graphics card o Word processing o Central rocessing !nit "C !# o $ard %is& Which one of these is computer hardware? o The operating system. o ( C !. o ( word processing pac&age. o ( spreadsheet. Which of these computer types is the fastest at performing computer calculation?

2.

'.

).

*.

Which one of these computer types is the most powerful?

+.

Sort these units of data ,y increasing order of si-e.

' * ) 2 1

..

!se clic& and drag to sort these unit of stored data ,y si-e/ with the 0(1G2ST at the ,ottom. If necessary you can clic& on a la,el to restore it to its original position.

2
3.

'

Which two of the following de4ices can ,e used to input data to a computer?

5.

Which one of these de4ices can ,e used to output data from a computer?

16.

Which one of these de4ices can ,e used ,oth to input and output data?

'

11.

%rag each graphic into the ,o7 containing its description. If necessary you can clic& on a la,el to restore it to its original position.

$ard dis&

System case

Monitor

Mouse

12.

Match each media type to the ,ac&up situation for which it is most appropriate. If necessary you can clic& on a la,el to restore it to its original position.

1'.

Match each media type to the ,ac&up situation for which it is most appropriate.

1).

Which one of these statements a,out formatting computer storage media is true? o %is&s are automatically formatted when you sa4e a file. o ( used floppy dis& cannot ,e reformatted. o !nformatted dis&s need operating system data written to them ,efore they can store files. o ( full format does not erase data your dis&. Which one of these statements a,out formatting computer storage media is true? o (ll operating systems format dis&s in the same way. o 8ou can9t format a dis& if it9s ,een formatted already. o ( pre:formatted dis& can ,e used immediately to store data. o 8ou should regularly format floppy dis&s. Which two of the following ha4e a significant influence on the speed at which a computer performs? o Installing new application. o Clearing all the unwanted files off a hard dis&. o Installing a smaller monitor. o Increasing the amount of 1(M. o (dding a C%:1;M dri4e. Which one of the following does not influence the performance of a computer? o The amount of free space on the C9s hard dis&. o The amount of main memory "1(M# that is installed. o The used of a trac&,all rather than a mouse. o The type of graphics card that is installed. %rag these statements into the correct ,o7es<

1*.

1+.

1..

13.

15.

Which one of these types of storage pro4ides the fastest access to data?

26.

Which one of the following statement is true a,out 1;M "read:only memory#< o It is wiped clean when you switch off the computer. o It stores the computer9s operating system. o It cannot ,e modified ,y the user. o It is loaded from your hard dis& when you switch on the computer. Which one of these types of computer memory is permanent and unchanging? o 1andom (ccess Memory. o Wor&ing Memory. o =irtual Memory. o 1ead:;nly Memory. %rag each of statement to ,elow the type of the computer memory it descri,es.

21.

22.

2'.

the speed of a computer C ! can ,e measured in< o Mega,ytes : Giga,ytes o Megahert- : Gigaherto Megawatts : Gigawatts o Megacycles : Giga cycles Which two of these are operating systems? o 0inu7 o Mac ;S o ;utloo& o Internet 27plorer o Google +

2).

2*.

Which two of these are operating systems? o Windows o >etscape >a4igator o 8ahoo? o 0inu7 o ;utloo& ( Giga,yte is appro7imately< o 1/666 ,ytes. o 166 &ilo,yte. o 1/666 &ilo,yte. o 1/666 mega,yte. Which of the following ,est descri,es a graphical user interface "G!I#< o !sing windows/ a mouse and icons to operate a C. o =isual online help pro4ided with a software application. o Software designed to produce technical diagrams. o !sing a series of typed commands to operate a C. Which of the following ,est descri,es a G!I< o ( graphics pac&age for technical illustration. o Typing in commands to operate a C. o ( system using windows/ pointer and icons to operate a computer. o ro4iding graphical online help to assist a computer user. Which one of the statements correctly completes the following sentence? ( computer9s operating system< o is the last program to load when you start the computer. o does not control de4ices connected to the C. o is not necessary on high:powered personal computers. o instructs the screen to display data entered with the &ey,oard. Which one of the statements correctly completes the following sentence? ( computer9s operating system< o does not control de4ices such as printers that are connected to the C. o is the hardware the computer uses to run software. o is not necessary on some 4ery powerful personal computers. o ena,le (00 the other programs to run. Which of the following ena,le a computer to run applications? o Word rocessing Software o ;perating System Software o %ata,ase Software o %es&top u,lishing Software Which one of the statements a,out computer applications is true? o The same 4ersion of an application will wor& on any type of computer. o The control de4ices such as printers and scanners that are attached to the C. o They ena,le users to carry out specific tas&s word rocessing. o They are the only programs that you need to use a C.

2+.

2..

23.

25.

'6.

'1.

'2.

''.

%rag each description into the appropriate ,o7<

').

%rag each application ,eside the tas& for which it is most suita,le.

'*.

%rag each application ,eside the tas& for which it is most suita,le.

'+.

%rag each application ,eside the tas& for which it is most suita,le.

'..

Which one of these stages of software de4elopment is the first to ,e completed? o %esign o (nalysis o rogramming o Testing Which one of these stages of software de4elopment is the last stage to ,e finally completed? o (nalysis o %esign o rogramming o Testing %rag each of the stage of de4elopment into logical order<

'3.

'5.

)6.

Which one of these statements a,out the speed of connecting to the Internet is true? o %ata transfer is slower with digital line than with analog line. o The processor speed of the computer affects the speed of data transfer on the Internet. o ( 1).)@,ps modem transfers data more slowly than a *+.+@,ps modem. o The speed of data transfer does not 4ary significantly with the time of day. Which one of these is the type of networ& that lin&s computers in a single site or location? o 0(> o Internet o ST> o W(> 5

)1.

)2.

)'.

)).

)*.

)+.

)..

)3.

Which one of these is the type of networ& that lin&s computers in different cities or countries? o 0(> o 2thernet o ST> o W(> Which two statement a,out 0ocal (rea >etwor& "0(>s# are true? o (pplication cannot ,e shared o4er a 0(>. o (uthorised users can access and data stored anywhere on a 0(>. o Telecommunications ser4ices cannot ,e shared o4er a 0(>. o 0arge data files can ,e transferred computers using a 0(>. o It is possi,le for users of a 0(> to share printers. Which one of the following is digital line/ used for ,oth 4oice and data? o IS%> o AT o ST> o $TT Which one of the following statements applies to ST>? o ( networ& designed to transmit high:speed digital data. o It9s the Internet email system o It9s a form of satellite communication o The pu,lic analog telephone networ& The term (%S0 stands for< o (nonymous %igital Ser4ice 0ine. o (symmetric %igital Su,scri,er 0ine. o (nalog %isplay Ser4ices 0ine. o (d4anced %ata Ser4ice 0in&. The de4ice that lin&s computers to telephone networ&s ,y con4erting digital and analog signals is called a< o Transcoder o %igitiser o Modem o Translator !nit Computer wor&group ena,le which three of these resources to ,e shared ,y multiple users at the same time?

)5.

Computer wor&group allow which three of these resources to ,e shared ,etween multiple users at the same time?

16

11

*6.

*1.

*2.

*'.

*).

**.

*+.

*..

*3.

*5.

Which one of the following statement ,est descri,es the Internet? o (n internal networ&/ using e:mail and We,/ within a single organisation. o ( glo,al networ& of computers pro4iding ser4ices such as e:mail o ( networ& that is shared ,etween more than one organisation o ( world:wide collection of computer files connected ,y lin&s. Which one of these statements a,out the Internet is false? o It ena,le computer with different operating systems to e7change data. o It is not controlled ,y any single organisation. o 8ou need a license to pu,lish material on the internet. o It allows computers to share data o4er large distances. The Internet is the name that is gi4en to< o The physical eBuipment used to connect computer systems all o4er the world. o (ll the lin&ed document that are held on a glo,al networ& of computer systems. o 0in&ed computer systems that form a 4ast glo,al networ&. o The dedicated telephone lines that permanently connect commercial networ&s on distant sites Which one of these statements a,out connecting to the Internet is true? o IS stand for Internet Ser4ice pro4ider o The Internet can only ,e used to connect with the same IS o 8ou must ha4e a modem to connect to the Internet o 8ou must ha4e a telephone line connect to the Internet The World Wide We, is the name that is gi4en to o (ll the lin&ed documents that are held on a glo,al networ& of computer systems o The world:wide e:mail system o The ca,les and communications satellites that connect computer systems all o4er the world o The organisation that regulates the Internet Which one of the following ,est descri,es an intranet? o ( networ& which can only ,e accessed using an IS o ( world:wide collection of computer files connected ,y lin&s o ( networ&/ using e:mail and we,/ within a single organisation o ( networ& that is shared ,etween more than one organisation Which one of the following statements ,est descri,es an intranet? o ( networ& that is shared ,etween more than one organisation o ( networ& of computers/ accessi,le to e4eryone o ( world:wide collection of computer files connected ,y lin&s o ( internal networ&/ using e:mail and we,/ within a single organisation Which of the following statements ,est descri,es an e7tranet? o ( networ& using we, and e:mail to share data ,etween organisations o (n e7tra:fast intranet within a single organisation o ( 4ery large intranet used ,y the general pu,lic o ( networ& used to share data within a single organisation Which one of the following descriptions of an e7tranet is true? o ( world:wide collection of files connect ed ,y lin&s o ( 4ery large intranet within an organi-ation o (n e7tra:fast intranet for we, and e:mail o Shares data ,etween two or more organisations drag two of the statements that descri,e the world wide we, into the ,o7

12

+6.

drag Cust the two statements that descri,e the Internet into the ,o7

+1.

large:scale computer applications are increasingly used in ,usiness

+2.

large:scale computer applications are increasingly used in ,usiness

+'.

large:scale computer applications are increasingly used in go4ernment

1'

+).

large:scale computer applications are increasingly used in go4ernment

+*.

Aor which one of these tas&s would a computeri-ed solution ,e more appropriate? o Calculating payroll for staff o Sol4ing staff relations o Moti4ating staff o Selecting new staff

Aor which two of these tas&s would a computeri-ed solution ,e most appropriate? o (ssessing employee performance o 2nforcing rules and regulations o Generating in4oices o Carrying out stoc& control o ro4iding a customer support helpline +.. %rag the two statement that show why computers can ,e useful into the graphic computer screen
++.

+3.

Aor which two of these tas&s would people ,e more appropriate than computers? 1)

o Calculating payroll for staff o Moti4ating staff o Storing a list of staff contact details o ro4iding a customer support helpline o Maintaining a list of e4ery item in the company9s in4entory of goods Aor which two of the following tas&s in hospitals and healthcare would large:scale computer applications ,e most appropriate? o 2sta,lishing ,ed a4aila,ility o ro4iding information to relati4es o Informing a patient of a diagnosis o Treating mental health issues o Trac&ing patient medical history .6. Aor which two of the following tas&s in hospitals and healthcare would large:scale computer applications ,e most appropriate? o Derea4ement counselling o Trac&ing treatment costs o Informing a patient of a diagnosis o ro4iding a medical data,ase o Treating mental health issues
+5. .1.

Which of the following are e7amples of large:scale application of computer in education?

.2.

Three of the following are e7amples of computer uses in education.

.'.

What is the meaning of the letter e in the word e:mail? o 27press 1*

o 2lectric o 2lectronic o 2fficient Which one of the following acti4ities is ,est suited for e:mail? o erforming calculations o Sharing 4ery large 4ideo files/ such as mo4ie trailers o Sharing files ,etween wor&ers at different locations o Transmitting credit card details .*. 2:commerce is the term used to descri,e ,usiness that< o !ses computer to carry out its wor& o Is carried out using electronic funds transfer o In4ol4es the import and e7port of electronic eBuipment o Duys or sells good and ser4ices online
.). .+.

Which one of the following statement a,out the use of e:commerce is true? o (n Internet connection is optional for e:commerce o Transactions can occur anywhere in the world o Customers can only pay ,y e:mailing credit card details o Customers gi4e up the right to return unsatisfactory goods Which one of the following statements a,out the use of telewor&ing is true? o 1eBuires less use of communications eBuipment o Increases commuting costs o Ma&es it harder to socially interact with team mem,ers o 1educes fle7i,ility of wor&ing hours Which one of the following options descri,es the effects of telewor&ing? o 1educed cost of eBuipment o $arder to socially interact with team mem,ers o Greater use of transport o Infle7i,le wor&ing hours Which one of the following statements a,out telewor&ing is true? o More human contact with the team o Increased company space reBuirement o Greater a,ility to focus on one tas& o Infle7i,le schedules Which two of the following statements a,out purchasing online are true? o Initial shipping of goods is free o The supplier co4ers the cost of returning goods o The consumer rights of the supplier9s country apply. o It9s more difficult to return goods purchased online than goods ,ought in a shop. o ;nline purchases are free of customs duties. Which one of the following statements a,out purchasing online is true? o urchases are only processed during ,usiness hours. o Shipping of purchases is normally free. o The consumer rights of your country apply. o 8ou are at ris& from insecure payment methods. Which two of the following statements a,out purchasing online are true? o The consumer rights of the supplier9s country apply. 1+

...

.3.

.5.

36.

31.

32.

o 2:commerce offers access to goods around the cloc&. o The supplier co4ers the cost of shipping. o (ll e:commerce transactions are safe o The supplier co4ers the cost of returning goods.
3'.

Which one of the following contri,utes to a good wor&ing en4ironment for a computer operator? o locating the C close the printer. o 2l,ow and wrist support. o $igh le4el contrast ,etween the screen ,rightness and other lighting. o %irect light shining on the monitor. Which two of the following help to create a good wor&ing en4ironment for computer users? o Dright fluorescent lighting. o !se a mouse mat with wrist support. o Turning up screen contrast. o !se of a monitor filter to reduce glare. o Sitting as close as possi,le to the monitor.

3).

1.

3*.

Which two of the following contri,ute to a good wor&ing en4ironment for a computer operator? o ( good le4el of 4entilation in the room o lenty of free des& space in which to mo4e the mouse o The &ey,oard positioned close to the front edge of the des& o =ery strong artificial lighting o Ta&ing freBuent ,rea& from the screen Which two of the following contri,ute to a good wor&ing en4ironment for a computer operator? o !se of monitor filter to reduce glare o Sitting as close as possi,le to the monitor o ( good le4el of 4entilation in the room o lenty des& space in which to mo4e the mouse o The &ey,oard positioned close to the edge of the des& 8ou can reduce the ris& of repetiti4e strain inCury ,y one of the following actions< o using an adCusta,le chair. o Sitting with your feet firmly on the ground. o !sing an anti:glare screen. o Ta&ing freBuent ,rea&s from your wor&. 8ou can reduce the ris& of eye:strain ,y one of the following actions< o using the ,rightest possi,le screen setting. o Setting the screen facing the window. o Sitting appro7imately 12E from your monitor. o $a4ing your eyes le4el with the top of your monitor. 8ou can reduce the ris& of eye:strain ,y one of the following actions< o Increase ,etween screen and room lighting o !sing an anti:glare filter on your monitor o 1educing your monitor9s colour depth setting o ositioning the screen with a window ,ehind it 8ou can reduce the ris& of nec&/ ,ac& and shoulder pain/ ,y one of the following actions< o !sing a larger monitor with sharper resolution o !sing a wireless mouse o @eeping the &ey,oard close to the front of the des& o !sing a fully adCusta,le operator9s chair Which on of the following statement a,out safety precautions when using computers is true? o Aaulty ca,les should ,e repaired using insulating tape o 8ou should shut down your C ,y unplugging it from the electricity supply o There is no safe way to run ca,les across open areas o More than one computer should not use the same power soc&et Which one of these actions demonstrates poor health and safety practice? o Installing too much software on a computer o 0ea4ing power ca,le unsecured o Turning off the power without first shutting down the C o 1unning se4eral applications at the same time Which one of these actions demonstrates poor health and safety practice in the use of computer? o Touching internal parts of the C 13

3+.

3..

33.

35.

56.

51.

52.

5'.

o 1unning se4eral applications at the same time o ;nly using a single power soc&et for each C o !sing out:of:date software
5).

Which statement a,out computers and en4ironment is true? o 1unning an animated screensa4er sa4es power o rinter toner cartridges can ,e recycled o 8ou can9t recycle paper from a laser printer o 0aptops on stand,y use more electricity than when running normally Which statement a,out computers and en4ironment is true? o 8ou can9t recycle paper from an in&Cet printer o !sing an animated screensa4er sa4es power o If a C to ,e left on/ you won9t sa4e energy ,y switching off the monitor o 0aptops on stand,y use less electricity than when running normally 2lectronic document help to sa4e paper/ while other documents are ,est printed out.

5*.

5+.

5..

2lectronic document help to sa4e paper/ while other documents are ,est printed out.

53.

2lectronic document help to sa4e paper/ while other documents are ,est printed out.

55.

Which two of the following statements a,out password are true? o 8ou should use the same password for e4erything 15

o 8ou should write down your password and &eep it in a con4enient place o assword should contain ,oth letters and num,er o ;nce you create a password/ you can9t change it o ( password should ,e &now only to the user
166. %rag

each of the statements a,out user I%s and password to rele4ant ,o7<

161. Which

one of these statements descri,es computer ,ac&up? o Mo4ing all your old computer files from hard dis& onto dis&s or magnetic tape o Copying your computer files onto a separate storage de4ice o !sing the pre4ious 4ersion of a computer file o Sa4ing your files each time that you finish wor&ing on them one of these statements descri,es computer ,ac&up? o 1e4erting to the pre4iously sa4ed 4ersion of an electronic file o @eeping a copy of computer files on a separate storage de4ice o Storing paper printout from your computer files o Storing computer files on a 4ariety of separate storage de4ice one of these statements descri,es computer ,ac&up? o 1estoring wor& from an older file o Coping a file from your C< dri4e to your des&top o @eeping copies of data in two locations o Mo4ing a file to different folder on hard dri4e two of the following statements a,out access rights are true? o (re intended to protect a company9s intellectual property o %ecide who can wor& in a ,uilding outside office hours o %etermine which files indi4iduals can read or change on a networ& o (re the same for all users on a single networ& o %epend on which computer you are using to access the networ&

162. Which

16'. Which

16). Which

16*. ( mo,ile

phone which has ,een insured ,ut not password protected has ,een stolen. Which one of the following conseBuences may result? o Misuse of confidential num,ers o Meeting the cost of replacement o aying for calls made after the theft is reported o Ta&ing out new insurance on the replacement phone 16+. ( %( which has ,een ,ac&ed up F ,ut not password protected F has ,een stolen. Which one of the following conseBuences may result? 26

o 0oss of the right to use the software that came with the %( o Time wasted on re:entering all the records in a replacement %( o Misuse of confidential files and telephone num,ers o 0oss of contact details on the stolen %(

21

16.. ( laptop

which has ,een password protected/ ,ut not ,ac&ed up/ has ,een stolen. Which one of the following conseBuences may result? o 8ou will ha4e to change your e:mail address o Confidential files can ,e misused o 8ou will need to change your password o Word stored on the laptop will ,e lost two of the following document contain sensiti4e data and need protection?

163. Which

165. Clic&

to indicate which two of the following statements a,out data protection legislation? o %eals with industrial espionage ,etween competing companies o Can result in litigation if personal data is not adeBuately protected o Means that personal data must ,e stored for a certain period of time o 2nsure the laws a,out data security are the same in e4ery country o ;,liges organisations to protect confidential data within their control one of the following statements a,out an organisation9s information security policy is true? o (pplies to the employee/ not the employer o %eals with the handling of confidential data o %eals only with data held on computers o Co4ers the licensing of operating system software one of the following statements a,out an organisation9s information security policy is true? o Co4ers the licensing of software application o %eals solely with data held on computers o Is concerned with the handling of confidential data o (pplies to the employee/ not the employer

116. Which

111. Which

112. (n

important purpose of data protection legislation is to< o Impro4e the standards for electronic storage media o re4ent the illegal use of commercial software o Safeguard the pri4acy of indi4iduals9 personal data o rotect companies from industrial espionage 11'. Which two of these statements could each ,e used to complete the following sentence? ( computer 4irus is a program that< o cannot infect a standalone C o disappears once it has displayed a message o can usually ,e detected ,y anti:4irus software o can ,e introduced when new software is installed o can enter a computer system if hardware such as a new mouse is added 22

11). ( computer

4irus is a program that< o will always ,e spotted ,y anti:4irus software o can ma&e the hard dis& unusa,le on a computer o can ,e a4oided if you regularly ,ac& up your hard dis& o cannot enter your computer unless your computer is on a networ& software can disa,le a 4irus on your computer. This action is called< o %e:installing o %isinfecting o 1estoring o Scanning

11*. (nti:4irus

11+. Which

one of the following statements a,out anti:4irus software is true? o Defore accessing the Internet/ you need to run a 4irus chec& o %eleting an infected file will eliminate the 4irus o (nti:4irus software can detect all &nown 4iruses o (nti:4irus software can disinfect applications as well as files 11.. %rag each ,loc& of te7t to the appropriate ,o7<

113. %rag

each ,loc& of te7t to the appropriate ,o7<

115. %rag

each ,loc& of te7t to the appropriate ,o7<

2'

2)

126. %rag

each ,loc& of te7t to the appropriate ,o7<

121. Shareware is

the term that applied to< o an application that is used to trac& mo4ement of stoc&s and shares o software that you try for free ,ut ,ay if you &eep it o any application for which a multiuser license is a4aila,le o any software that can ,e used on a ser4er 122. freeware is the term that applied to< o software that you can try free of change ,efore ,uying o software that you don9t ha4e to pay for o old 4ersions of commercial software that are out of data o software that will run under any operating system 12'. Software that you can use without the need for any payment is referred to as< o 2:ware o Areeware o Shareware o Multiuser software
12). %rag

the two actions that are illegal into the prison cell.

2*

12*. Which

one of the following statements a,out copyright is true? o If you copy material from a dis&/ you automatically gain the copyright o Copyright pro4ides control o4er how other people ma&e dis& copies of someoneGs wor& o Graphics pu,lished on C%:1;M are not su,Cect to form of copyright o If you create a C%:1;M yourself to copyright to anything you put on it one of the following statements a,out copyright is true? o The paper license that comes with software on C% transfers the copyright to you o 8ou can ma&e a ,ac&up C% of software ,ought for your own use o Software purchased on the We, and copied to C%:1;M can ,e shared with friends o Copying te7t/ images/ audio/ or 4ideo from dis& is always illegal one of the following statements a,out copyright is true? o 8ou can:use downloaded graphics in any way o 8ou are allowed to re:use te7t that you copy from the We, o When you purchase software/ the copyright transfers to you o (udio files on the Internet are su,Cect to copyright one of the following statements a,out copyright is true? o Te7t on a we, page can ,e freely copied and re:used o Graphics pu,lished on the We, are su,Cect to copyright o When you ,uy software/ the copyright transfers to you o It is legal to share any audio files on the Internet Which one of the following statements a,out copyright is true? o 8ou gi4e up your copyright to te7t that pu,lish on the Internet o 8ou can:use downloaded graphics in any way o Scanned images are su,Cect to copyright o When you purchase software/ the copyright transfers to you one of the following statements a,out copyright is true? o u,lishing digital wor& on dis& reBuires permission from the copyright:holder o When you purchase software on C%/ the copyright transfers to you o (ny material which is purchased on dis& is su,Cect to copyright o 8ou can reproduce graphics from the We, as C%:1;M clip:art

12+. Which

12.. Which

123. Which

125.

1'6. Which

2+