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MultiTouch
Learning translated into results. Mobile, personalized, and measurable learning designed specically for the pharmaceutical industry. Information available in one place, on iPads, and delivered in the eld. Continuous tracking and reporting to drive performance improvement. Personalized curriculum adapted to the individual or group needs of your learners. Sustained learning to drive tangible behavioral change. Learning occurs continuously and not simply as a point-in-time activity. And, now weve got a digital platform to back it up

Insight based on data analysis is a fundamental component of performance improvement. It feeds our strategy, guides our tactics, and provides us with the ability to measure and most importantly, improve, our results.

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The MultiTouch Digital Learning Suite
MultiTouch takes the waste out of so many learning approaches where the content is either forgotten, not personally applicable, or not synthesized for use with customers. A single-user environment laser focused on improving performance.

Welcome to MultiTouch: your learners gateway to on-demand mobile training.

At its core, MultiTouch is a mobile solution that connects sales reps to learningwherever they are, and whenever they need it. But what makes MultiTouch a revolutionary leap forward in the SFE space is its ability to create learning that is personalized, sustainable, and measurable. Closing the loop where other training falls short. By delivering concentrated bursts of information pushed out and tracked at every stage, it drives performance improvement. Dashboard views keep a nger on the pulse of learning in the eld. MultiTouch commitments pull through learning that is focused on the application of learning with real customers.

The result? Action that drives performance in the eld.

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Our MultiTouch Digital Learning Suite is a turnkey solution to meet all of your sales force performance needs. MultiTouch achieves your objectives through a suite of apps:
Build learning and performance around MultiTouch, and the mobile learning experience.

MultiTouch

Paperless and interactive event experiences for the live TouchPoints in your annual learning and performance plan. Event

Active facilitation when live or virtual TouchPoints need reinforcement in real time, with a coach leading on-demand sessions. Presenter Help every peer-to-peer workshop and practice activity reach their potential with active listening, scenario practice, and branched learning content that elevates the experience. Simulator

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MultiTouch Capabilities
MultiTouch is a mobile app that connects reps to communication, learning, and results anytime, anywhere. Here are just a few of its core components:

Courses
Concentrated, easy-to-absorb courses and assignments

TouchPoints and Assessments

Short, concentrated bursts of information to drive action into the eld TouchPoints deliver information via video, HTML5, eLearning, PDF, or PPT

Navigate coursework to engage with content online or ofine.

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Commitment Journal
Applies learning to real-life sales calls Utilizes application with customers to move from functioning to mastery Provides objective evidence of learning absorption Commitment activities that extend training beyond live meetings Drives accountability at the rep and sales management levels

Polls capture insights from the learning community.

MultiTouch and your LMS can work together to enable learning and performance. MultiTouch is built for utility in the eld or at events, beyond traditional eLearning. It supports users throughout the training continuum to learn, apply skills, and transform performance in the eld.

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Commitments help track implementation of new skills in the eld.

Video TouchPoints engage learners with meaningful content to apply to customer scenarios in the eld.

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Connections
Single entry point to web-based contentyour team portal to company, community, or social features Connections can be built to serve as your Brand Portal, Performance Dashboard, and Gamication Platform Integrate social TouchPoints like Twitter feeds, internal blogs, or message boards

The Brand Portal brings together everything reps need for communication, learning, and performance.

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The Performance Dashboard enables extensive tracking and reporting to amplify the learning experience.

The Gamication Platform builds MultiTouch around gamied competition and online engagement.

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Resources
Content referencesPls, competitor information, job aids, detailing sheets ToolsLink and integrate with important apps and utilities that support learning on the iPad: FaceTime, Skype, live maps, or other enterprise apps

Notications
Self-contained, email-independent alerts to tasks and new content

Push Notications on the iPad notify learners when new TouchPoints or commitment actions are ready for them.

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Reports & Analytics
Measure performance results Tailored analytics and insights Personalized iPad dashboards Digital-meets-personal event displays

Report on Commitments made by the user. When the user is a manager, team reports can also be reviewed.

Performance reporting that recognizes personal and team achievements.

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THE MULTITOUCH DIGITAL LEARNING SUITE

MT Event

Activate your live meetings with MultiTouch (MT) Event. We use MT Event to create a digital-meets-personal experience for meetings and events. Engaging and interactive experiences make live training memorable and lead to sustainable performance in the eld. Go Green with MultiTouch! Paperless events save money and waste by avoiding printing and shipping. Content changes are nimble and up-to-the-minute, while digital binders, meeting resources, and event content lives online/ ofine for attendees.

Fully paperless meetings brought to you by MultiTouch.

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MT Presenter

When we approach real-time engagement, we believe in enabling the delivery of content, in context to objectives, and supported by live discussion. Content without context or alignment to individual learner needs is less effective, and lacks performance impact. MT Presenter lets you do this seamlessly in both distance learning and live environments. MT Presenter is used to engage audiences in a variety of training and communication settings. Using a combination of text, graphics, interactive polling, and knowledge check questions, MT Presenter enables active facilitation coaches are informed by real-time audience responses that allow them to lead training sessions more effectively. MT Presenter captures all response data and provides insightful reports to give you a clear picture of your reps level of content absorption and engagement.

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MT Simulator

MT Simulator supports peer-to-peer training activities and live-action verbalization. Learning activities are designed to target messaging to appropriate HCP or brand segmentation through scenarios, interactive challenges, and verbalization. In a training environment, reps engage each other using MT Simulator to address challenges, practice active listening, and share best practices using interactive activities. As part of the MultiTouch Suite, MT Simulator can be a valuable tool in your overall learning strategy. MT Simulator sessions can serve as TouchPoints with assessments to measure mastery in MultiTouch.

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MULTITOUCH FEATURES
Web-Based Content Management System and User Admin Tools
Browser User Interface File and Media Repository Secure-Data Storage Push Notications to iPad

MultiTouch iPad App

Native iOS App - Online/ofine usability Media Delivery - Video, HTML5, PDF

MultiTouch tools can be implemented for the enterprise, brand, team, or individual level.

Interactive Assessments Congurable by Self-Service CMS HTML5 Modules SCORM Compliant Communications Powerful Reporting and Analytics

Paperless Events
Digital Binder Resources Individualized Agendas, Meeting Materials, and Event Tracks Documents and Reference Materials - Note-taking, table of contents, searching for documents Standard Activities (including reporting and admin) - Interactive certication - Role-play forms - Knowledge check assessments - Evaluations/Surveys - Question submission and responses - ARS-style activities

Group Activities with Real-Time Facilitator Reporting Custom Games and Score Tracking for Live Competition Personalized Interactive Certication Ask-a-Question and Surveys

We need rapid onboarding for our brand, in the eld, without interrupting rep selling activity.

We need a toolkit for events that creates a paperless user experienceone place, on the iPad, for everything reps need...
We need mid-POA sustainability training pulled-through by our DMs and eld coaches.

We need training focused on We need an on-demand application training platform of skills on the iPad. with real customers.
To learn more about how MultiTouch can engage your teams, please email us at multitouch@mxm.com or dial 248.246.5322. mxm.com/multitouch

All information contained herein, including pricing, program terms and creative, is proprietary and condential to Meredith Corporation, its subsidiaries or its afliates. 2013 Meredith Corporation.