Kenneth Tucker

Email: kbtucker@gmail.com www.linkedin.com/in/kennethtucker1/

PROFESSIONAL SUMMARY Senior Network Engineer, Chief Technical Officer and Technical Project Manager with 20 years of experience serving as an expert responsible for projects involving highly technical and complex data architecture and data modeling program activities. Functions as a subject-matter expert in installing, maintaining, modifying, and testing operating systems and network software products for Fortune 500 corporations (i.e., Hearst Corporation, Chevron, Texaco, and United Parcel Service), the federal government (i.e., U.S. Army and Navy), Biotechnology companies (i.e., Aten Solutions, Inc.), and health care agencies (i.e., Saint Barnabas Health Care). Successfully manages the development and implementation of complex data and Information Technology developments. Determines inefficiencies in network management architecture through data collection and analysis and plans data models enhancements. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs. EDUCATION VIRGINIA STATE UNIVERSITY, Petersburg, Virginia Bachelor of Science, B.S., Concentration: Geophysics CERTIFICATIONS Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) PC/LAN Technician & A+ Certified Introduction to Cisco Routers (IRC) Project Management Institute (PMI) 1991

PROFESSIONAL EXPERIENCE HEARST CORPORATION, Manhattan, New York

Senior Network Engineer

11/2012 Present

Lead Senior Network Engineer responsible for the strategic direction related to 200+ businesses enterprise design and development in over 100 countries representing 10,000+ nodes for Hearst Corporation and the Hearst Media Division. Design application architectures to improve business processes for integration and technology support systems with existing clients. Perform data analysis to analyze management information needs, define complex business-oriented problems and propose systemic solutions. Oversee Quality and Assurance (Q&A), development, user acceptance testing and system integration testing for 802.11 protocols, CAPWAP and WPA2 and wireless management systems such as WCS, WiSM and WLC. Develop Customer Relationship Management (CRM) Strategy to manage Data Process and Technical mapping. Analyze data requirements, design data models for a new large-scale analytic platform for 200+ businesses and establish the logical/physical design for all of Hearsts Corporations data assets. Provide expert knowledge of emerging technologies, communication and infrastructure security concepts. Troubleshoot complex LAN/WAN infrastructure including routing protocols EIGRP, OSPF and BGP system availability, security breaches, malfunctions, and configure network IPs. Optimize performance of the WAN network consisting of Cisco 3550/4500/6500 switches by configuring VLANs. Execute system backups, file restoration, system recovery, and remote mapping for AVAYA and CISCO. Provide tier 3 and 4 support for all Hearst Technology commercial clients, other programmers, customer support personnel, and all levels of management utilizing a variety of tools such as UNIX and Web Proxy. 01/2010 10/2012

PH2 SOLUTIONS, INC., West Orange, New Jersey

Senior Network Analyst & Chief Technical Officer

Served as the primary source for strategy, guidance and solutions to prioritize development initiatives for over 15 web-based applications. Consolidated all elements of collecting, validating, storing, securing, transmitting, and analyzing information utilized to support web-based solutions and managed a $1.8M budget in products and services. Created and executed web-based plan and contributed vision and thought leadership to rebuild the communication infrastructure, web-based security program, and IT service management from the ground up for Ph2 Solutions. Configured Cisco Routers 2500 & 3500 Switches using routing protocols (i.e., EIGRP, OSPF, and BGP, MPLS/VPN) and installed DHCP Client/Server and Firewalls Net screen, PIX, and Checkpoint. Performed the installation, configuration and administration of Windows Servers 2000/2003, Active Directory, FTP, DNS, DHCP, TFTP, Linux OS under multiple LAN and WAN environments. 12/2008 07/2009

ATEN SOLUTIONS, INC., Cary, North Carolina

Network Engineer

Managed all activities related to the design, installation, operation, and maintenance of telecommunications, network systems and electronics for tier 3 and 4 support of wireless network sites. Executed beta test plans for development of wireless network products. Designed and developed the corporations network and infrastructure. Provided technical assistance and training to staff members on secure and non-secure telephones, Voice Over Internet Protocol (VOIP), (CISCO and Avaya) telephone units, cryptography keys, and SPIDS. Developed schedules for the life cycle replacement of telecommunication systems and electronic equipment. Successfully utilized routing protocols (e.g., EIGRP, OSPF, RIP, and BGP, MPLS/VPN). Configured Cisco Switches (5000/ 3524/2900) and Cisco Routers (2500/3000/4000) and designed remote dial up solutions for over 75 clients annually. 09/2006 05/2008

UNITED PARCEL SERVICE, Sacramento, California

Industrial Engineer

Technically designed and monitored data route efficiency plans, engineering operating plans, optimization standards, delivery schedules, payment provisions, contract reporting, and inspections for 14+ facilities. Created growth strategies, defined offerings/data delivery models, and built data infrastructures. Troubleshot efforts of information systems analysts evaluating technical analyses and briefed project management partners through daily reports to leadership. Conducted data analysis on vendor deliveries, trailer tracking systems and price changes for seasonal products. Executed analysis and testing using C++ on transportation planning, inventory management and integrated various technical evaluations of cost elements such as engineering, start-up labor, facilities, fuel expenditure, subcontractor overhead, and profit through project management resulting in $128K savings. Managed code changes, supported system outages and provided strategic resolutions to enhance VOIP and WAN systems. 08/2005 01/2006

EDS (CHEVRON TEXACO), Rancho Cordova, California

Infrastructure Analysis

Recruited by EDS to manage off shore circuit accounts that were affected by Hurricane Katrina. Designed and implemented comprehensive, integrated, security monitoring and audit strategies to oversee, track, and evaluate the effectiveness of WAN and VOIP systems. Served as a technical management consultant in areas of configuration, QA and document application setup for NOC consisting of 1,110 routers, 65,000 LAN ports and 600 circuits in various countries. Lead engineer on installing routers, DSL Circuits, Satellite receivers, and VPN. Effectively generated end user network performance reports on demand and Provide Tier 2 analysis of reports, root cause and continuous correlation analysis of network events. Planned and directed highly technical and specialized data analyses including the development of management reports, error documentation, use cases, test plans/scripts, and error log systems. Reviewed customer network design, equipment staging, product installation, and post-installation support. Executed hands-on product system innovation and technical design for VOIP operational, equipment and configuration support systems. 01/2002 04/2005

SAINT BARNABAS HEALTH CARE SYSTEM, Rancho Cordova, California

Kenneth Tucker Tele: 916.753.2298 Email: kbtucker@gmail.com

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Senior Network Engineer & Project Manager

Directed and managed 24/7 Network Operations Center, 12+ Service Desk Analysts and provided Level 3 functions for customer networks to over 50,000 users annually. Analyzed and evaluated current and proposed LAN/WAN embedded systems including: Cisco Routers and Switches, VOIP, Microsoft NT, AD, XP, Exchange, Telecommunications, PIX Firewall, ATM, Gigabit, DSL, VLAN routing, IP, IPX, AppleTalk, DNS, DS3, Oc3, T3, Frame-relay, CSU/DSU, VPN and Load Balancing systems. as well as those under development. Developed and implemented improved capacity planning and forecasting of customer increase. Installed COs Cisco Secure PIX Firewalls, PIX firewall to PIX Firewall secure VPN gateway, PIX Firewall to Cisco IOS router secure VPN gateway, Cisco VPN client to PIX Firewall via dialup. Implemented infrastructure and security projects, including corporate standards for securing SQL, Internet information Services, Internet Security Acceleration, remote VPN and secure shell.

ADDITIONAL RELEVANT EXPERIENCE MORGAN STANLEY, Manhattan, New York

Network Engineer Consultant Designed, implemented and provided solutions for the WAN router network scaling form 200 to 12,000 Nortel and Cisco routers.
MAGNETIC RESONANCE of NEW JERSEY, Nutley, New Jersey

07/2001 01/2002

Information System Manager Responsible for directing all actions relating to the architecture, purchasing, maintenance, and implementation of the companys automated infrastructure for six radiological imaging facilities.
U.S. COMMUNICATIONS and ELECTRONIC COMMAND, Red Bank, New Jersey

09/1997 06/2001

Project Manager & Fielding Team Chief Supervised 10+ military and 54 contractor personnel fielding new high-tech communication systems to the Army, Air Force and Navy units worldwide.
HARDWARE, SOFTWARE & PROTOCOLS Avaya PBX Products (i.e., Media Servers and Gateways) BlueCoat/ Riverbed Checkpoint Firewalls and F5 (BIG) Load Balancers Cisco 3005 VPN Concentrators and Cisco UC500 Cisco PIX 501 / 506 / 515 / 525 and ASA 5505 / 5510 / 5520 / 5540 Firewalls Cisco Routers 800 / 1700/ 1800 / 2600 / 2800 / 3600 / 3800 /7200 Series Cisco Switches CE500 / C2950 / C2960 / C3560 / C3750 / ME3400 / C6500 Cisco Wireless Control System Aironet Aps, Cisco ACS Server, and Controllers CiscoWorks, Micromuse Netcool, HP Openview, Concord Nethealth, and eHealth, Frame Relay/ATM/SDN/T1/DS3/DSL/ CSU / DSU GNS3, Microsoft Office, Microsoft Visio, Sniffer, Wire shark N-top / Nagios, SolarWinds Orion McAfee / Symantec and ERP II - Microsoft Navision Axapta Microsoft Office 2000/2008/2010, Microsoft Windows 2000/XP/Vista/7/8, Windows Server 2008, Operating Systems: Windows 7, Windows XP, Windows Vista, Mac OS X, and Windows Server Routing Protocols RIP / OSPF / EIGRP / BGP/ EIGRP Securing VLANs, Switch Access, IDS, and IPS TCP/IP, DNS, DHCP, WINS, OSI, Frame Relay, HTTPS, 802.11, Wi-Fi, NAT, VLAN, Port-Security, EtherChannel, VTP, DTP, Inter-VLAN, DHCP, STP, ACL, and PPP Veritas/Symantec Backup Exec and ArcServe Backup VLANs / STP / RSTP / Etherchannel / MST/ HSRP/ VRRP/ 802.1q and Trunking Vmware/ BMC Remedy, Microsoft Active Directory, and SecurID VOIP Cisco Unified Communication Manager 6.0 / CCM Express VPNs GRE / IPSec / DMVPN / SSL / MPLS WLAN 802.11b/g/n WEP, WPA/WPA2, CDP and WAN Circuits (T1 to OC-3)

11/1994 08/1997

Kenneth Tucker Tele: 916.753.2298 Email: kbtucker@gmail.com

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