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EXERCISES

I. Fill in the blanks with correct words given below: 1. Where you find old emails you have dispatched ___________ 2. Where you find emails you have received ________________ 3. To send an email you have received to someone else, _______ 4. Where you find email addresses and other personal data ______ 5. Where you put emails you have started but arent ready to send ____________ . Where you can see !hat a messa"e is about ___________ #. Where you find discarded emails_________ $. % document !hich has been sent !ith an email ___________ &eleted items inbo( sent items contacts for!ard attachment sub'ect drafts

II. Fill in the blanks with correct words given below: 1. ) didnt !ant the email so ) ___________ it 2. ) ___________ your email to *ustomer +upport yesterday. 3. *ould you please ____________ my assistant in to any correspondence 4. %l!ays proofread your emails before you clic,__________ 5. ) apolo"i-e for ta,in" so lon" to _________ to your email . To save paper, you should only _____________emails !hen you have to #. )f your email !as undeliverable, __________ the address is !ritten correctly $. *an you ________ the pictures to your ne(t email . *hec, attach deleted copy print reply send for!arded

III Select correct word or phrase to complete the email. /i 0a"hu /o! are thin"s. )ts been 112________________ since your last email. ) hope youre !ell. )m !ritin" to 122_____________ tat !ell be in the area ne(t !ee, and !e !ondered if youd li,e to meet up. We have fe! ne! services ) thin, you mi"ht be 132_____________ in, so ) thou"ht !e could "ive a 3uic, presentation and 142_________ for lunch. 4onday and Tuesday are loo,in" "ood for us 152__________ , thou"h !e can fit in around you if Wednesday is better 5 let me ,no! !hat 1 2__________, 6est !ishes 112 a lon" time , 122 let you ,no!, 132 interestin", 142 ta,e out, 152 at the moment, 1 2 youd li,e to do, lon" time, say you, interest, ta,e out you, in the moment, you li,e to do, the lon" time ma,e you ,no! interested ta,e you out around no! youll li,e to do

IV. Complete the email by changing the words given below. need to change. &ear 4s 7idya

ne word does not

4r.+ubramanian has as,ed me to contact you ____________ 1re"ard 2 some !or, you _____________1carry2 out for us. )t seems that !e may have overpaid you. %lthou"h you _________ 1perform2 the !or, for us recently, it seems that !e have ________1lose2 your invoice. ) ___________ 1!ill2 be "rateful if you !ould re8submit it. 9lease _______ 1accept2our sincere apolo"ies for the inconvenience. :ours sincerely 0ani

V. !atch the abbreviations with the words on the right 1. 6TW 3. ;!d 4. 0e 5. %ttn . cc #. <6 for!ard re"ardin" by the !ay copy please note attention

VI.

"#t the email en$#iry in order ) loo, for!ard to hearin" from you 9lease also send me your contact details The auditin" soft!are !as of particular interest ) am !ritin" to follo! up on our conversation *ould you please send me a brochure. :ou mentioned some products of interest to us &ear 0a'a :ours sincerely

1._____________________ 2. ____________________ 3.____________________ 4._____________________ 5._____________________ ._____________________ #._____________________ $._____________________

VII.

Complete the email by completing the words

&ear 4s +eetha ) am !__________ to en3uire about costs for a ne! printer. :our !ebsite says t_________ you have some special deals. *________ you please send me your latest brochure. ) !ould also li,e to o___________ some more paper from you, so ) !ould ap________ a price list for that too. ) loo, f____________ to hearin" from you. 0e"ards

VIII. Complete the sentences with the words on the right 1. 4any than,s for your prompt __________ to my email 2. With best ________________,=a"an 3. 9lease see my _________ attachment for further details 4. >ur main business________ is in 6en"al 5. 9lease si"n and send bac, to us by return _________ . 7%T is added at point ________________ in )ndia #. We need to improve our reputation for customer_______ email of post !ishes or return address reply care

IX. Choose the correct word to complete the sentences. %&#st' yet' already( 1. ) havent met the ne! *?> __________________ 2. +hes _________ this minute finished the contract. )ll send it to you asap. 3. The ne! advert has been desi"ned _________ @ ) didnt e(pect it so soon. 4. Theyve invoiced us ________@ <ormally it ta,es them a couple of months. 5. /ave you read my email _________ . ) need a reply very soon. . ) havent sent you a reply because ) have only _________ read your email.

X. Choose the correct word to complete the email. /i <atara' 112 _____________ you let me have your ne! policy document, please . ) understand that you 122 _______ some chan"es to the ori"inal draft. *ould you fla" these _132________ for me before tomorro!s meetin" . )ts important that !e both understand !hats in it before !e si"n it 142___________ Would you prefer to152 _________ a 3uic, meetin" to discuss the chan"es first . 1 2 ______________ me ,no! !hat youd li,e to do. 6est, &amodharan 112 &o 122 made 132 on 142 off 152 ma,e 1 2 Aet /ave done up out do Tell *ould put do!n up have 4a,e

XI. Complete the sentences with the words in the bo)es 1. We have a very ti"ht _____________ for this pro'ect. ) hope !e can ma,e it. 2. +orry, )m ______________all afternoon. *ould !e meet up tomorro!. 3. ) have a dentists ___________ at three, so ) could meet you at five. 4. Bive me an______________ on the ne! advertisin" contract. 5. The meetin" came to ________ !hen no one could a"ree on the price. . They ___________ me as soon as they heard the ne!s. +tandstill %ppointment 6usy &eadline Cpdate.

*ontacted

XII. Choose the correct word to complete the sentences. 1. We had to put the pro'ect _____ hold because of problems !ith the contract. in D on D to 2. *an you drop _ on your !ay to the office tomorro!. throu"h D in D out 3. *ould you chase _____ the invoice. We should have been paid last month. up D for D off 4. *an you touch base_______ you this afternoon about 0iley pro'ect. over D in D at 5. )f you "o to <e! &elhi, you should chec, _______ the 0ed ;ort. off D in D out . )ve been out _____ the loop !hile )ve been a!ay. %ny ne!s on recruitment. byD from D of XIII. Choose the correct word or phrase to complete the email. &ear 4r.+ambasivam Than, you for your email 112__________ the issues ) as,ed about. /ere are the details of products ) thin, youll be 122__________in. )d li,e to inform you 132_______ a special offer !e have at the moment. &etails attached. )ll follo! up the points 142 __________ in your email. ) loo, for!ard 152_______ from you soon. 9lease let me ,no! 1 2 ________ you re3uire any further information. 6est !ishes 112 replyin" 122 interested 132 for 142 said 152 hear 1 2 and sayin" interest over told to hear !hile clarifyin" interestin" about mentioned hearin" if

XIV. Complete the sentences with the words on the right. 1. We !ill pay your ___________ as soon as it arrives. 2. Were havin" problems. >ur ________ never deliver on time. 3. )ve entered your details into our ___________, and !ell contact you soon. 4. )m meetin" a very important ________ today, so ) mustnt be late. 5. When you start a ne! 'ob, you have to si"n a __________ . >ne of our competitors has proposed a ________ bet!een companies s#ppliers database contract client merger invoice

XV. Choose the correct word or phrase to complete the email. 0am, 4any than,s for a useful meetin" yesterday and for your invitation 112_________ your factory. )m !ritin" to as, !hen !ould be convenient 122_______ you. %re you free ne(t !ee,, say Thursday or ;riday afternoon, 132________ lunch time . Well be "ettin" the train from Aondon, so if you could or"anise someone to 142______ us up from the station that !ould be "reat. 9lease send me an email this afternoon to tell me if either of those 152 _______ is "ood. ) hope 1 2 _______ you soon. 6est !ishes 112 visitin" 122 for 132 on 142 put 152 option 1 2 to see to visit by by do day seein" visited from around pic, days see

XVI. Choose the correct word to complete the sentences. 1. 4y train arrives ________ 5.45. *an you pic, me up from the station. 2. We have to "et this specification document out ______ 4onday at the latest. 3. )m meetin" an important client____ 2.EE, so ) really need to leave. 4. )m flyin" to the +tates tomorro!, so can you call me _______ the mornin". 5. )m stuc, in a traffic 'am, but ) should be !ith you_____ about half an hour. . Were "oin" to be very busy_______ the them. #. We !ill have finished the ma'ority of the desi"n !or,______ ne(t ;riday. $. ) loo, for!ard to seein" you at the conference______ %u"ust. in' at' on' by' #ntil' to
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=uly, so dont boo, time off for

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